#Think account was compromised #support
1 messages · Page 1 of 1 (latest)
Hi there. Just to confirm, Have you tried reinstalling WeMod Remote? And are you currently on a Pro subscription?
Yes and yes I did both, also versions are up to date app data and cache has also been cleared and password was reset
This is noted. Please try to reinstall WeMod App. Once done, Kindly follow the steps provided here
I did all that
Could you please provide us with a screenshot of both the WeMod app and WeMod Remote showing different games?
Next time it happens yes
As requested here is a visual. Wemod remote shows a game I don't even own and says I'm playing it however on the PC it shows the correct game. Playing god of war Ragnarok on steam but Wemod remote is showing the witcher
I reset the password on your account which logs out all sessions. You will need to request a password reset link here: https://www.wemod.com/forgot
The logging out of all sessions functionality does not work, that was the first thing I tried. The reason I know it doesn't work is I reset the password from that website on my phone a few days ago, and the desktop client still stayed signed in. Even after several PC restarts and force closing the WeModClient
Requesting a password reset does not log out the sessions, only an admin can do that.
I'm confused you just said resetting the password logs out all sessions
Resetting your password through that link will not do it. I reset your password through our admin panel which invalidates the sessions also