email support about refund

[late pine]

i didnt recive any email back now you are charging me 54,99 euros because i didnt cancel it in time.... that is unfair and i dont have the money

[torpid depot]

hey @late pine Thank you for reaching out. Our email team operates Monday to Friday during regular business hours and responds to emails in the order they are received. If you sent your email to [e-mail], someone will get back to you as soon as they are available.

[late pine]

alright sounds good thank you