#For some reason I can't go to next step due to loading problem

1 messages · Page 1 of 1 (latest)

alpine meadow
#

Trying to get in the WeMod but no idea why it does say "An error occured while loading WeMod. You may need to reinstall the app or allow it through your anti-virus software."
Which I have added WeMod to whitelist but didn't work.

WeMod_OpFP4WWIdQ.png
alpine meadow
#

still won't work for some reason

green verge
#

Hi! Please try the following steps:

-Uninstall the WeMod app first via Add or Remove Programs.
-Find and remove any WeMod-related files from your PC.
-To ensure that WeMod has been completely removed, delete it from the AppData directory and Squirrel from the temp folder. The WeMod files are located here:
C:\Users\Your_Name\AppData\Local\WeMod
C:\Users\Your_Name\AppData\Local\SquirrelTemp
C:\Users\Your_Name\AppData\Roaming\WeMod
-Restart your PC.
-Download the WeMod installer from here: https://api.wemod.com/client/download
-Run the installer as an administrator to give it the necessary permissions.
-Add WeMod folders to your AV's exception/whitelist

alpine meadow
#

It worked.

alpine meadow
#

it came back again :/

image.png
green verge
#

Sorry for the inconvenience. Could you please let me know which operating system you're using?

alpine meadow
#

Sorry for very late respond.

green verge
#

Try whitelisting the following WeMod folders in your antivirus:
C:\Users\USERNAME\AppData\Local\WeMod
C:\Users\USERNAME\AppData\Roaming\WeMod

Then, allow the WeMod app through your firewall:
Go to Windows security > Firewall & network protection > Allow an app through firewall > Change settings > Allow another app > Browse file path > select WeMod then click Add

Restart your PC after making these changes and try again.

alpine meadow
wispy sand
#

i cant even install the wemod

#

i have tryed multyple things and i cant get it to work,

#

16544> 2023-02-09 20:52:31> Program: Starting Squirrel Updater: --install . error

green verge
#

Hi Grim! Could you please create your own thread so I can assist you better? This one is for Benjamin. peekaboo

green verge
wispy sand
#

yes and ill make a new thread

alpine meadow
green verge
#

When you have time, try scanning your system for corrupted or missing files. In the Command Prompt (cmd) window, type 'sfc /scannow' and press Enter. This process can take some time.

After the scan is complete, it will tell you whether it found and repaired any issues or if no problems were detected. If it did find and fix issues, restart your computer to apply the changes, then try launching WeMod again.

alpine meadow
alpine meadow
green verge
alpine meadow
alpine meadow
green verge
#

Sorry, is WeMod currently installed? Could you try allowing it through your firewall? I noticed that we weren’t able to do that last time because you couldn't click on 'Allow an app through firewall.' Please make sure you're logged into an administrator account to make changes to your firewall settings.

alpine meadow
green verge
#

Can you check your antivirus and add these to the whitelist?

Update.exe, located in C:\Users\YOUR_NAME\AppData\Local\WeMod
WeMod.exe, located in C:\Users\YOUR_NAME\AppData\Local\WeMod
WeModAuxiliaryService.exe, located in C:\Users\YOUR_NAME\AppData\Local\WeMod\app-VERSION_NUMBER\resources\app.asar.unpacked\static\unpacked\auxiliary

alpine meadow
stone sonnet
# alpine meadow

You won't be able to copy and paste due to VERSION_NUMBER being in the address.

Try going to C:\Users\%username%\AppData\Local, then manually make your way to the WeMod folder and seeing the version number

Then substitute the app-VERSION_NUMBER with the actual number

alpine meadow
green verge
#

the version number of the wemod app installed on your PC. mine is the latest so it's like this: C:\Users\YourUserName\AppData\Local\WeMod\app-10.1.0\resources\app.asar.unpacked\static\unpacked\auxiliary

alpine meadow
green verge
alpine meadow
#

reinstalled it.

alpine meadow