I GOT PRO THE MONEY WAS REMOVED FROM MY PAYPAL AND I STILL DONT HAVE PRO

[elder owl]

hey i got pro yesterday it took the money from my paypal but its saying i dont have pro can someone help me

[dusk swift]

Hey SPG, Have you made sure you are signed into the correct account?

[elder owl]

yea i only have one account

[dusk swift]

Does your paypal transaction say processed or pending?

[elder owl]

no it went thru already

[dusk swift]

Can you see what the payment history says?

[elder owl]

ill check now

[dusk swift]

Thank you! If the payment status shows 'processed,' please email [e-mail]. However, if it's marked as 'pending,' it’s likely being held by PayPal and hasn’t been fully processed yet.

[elder owl]

ok im so sorry i checked and for some reason they sent me the money back do u know why is that

[dusk swift]

I would verify the funds are available in your bank, If they are maybe try to use your card directly on the app itself. If it continues to give you errors send an email out and the team can help you with your payments there.