Hello, I sent a email for this but saw the discord I ask that I get a refund because I am not spending $76 CAD a month for a membership
#Requesting a Refund
vagrant jacinth
queen warren
Hello, I sent a email for this but saw the discord I ask that I get a refund bec...
Hey @vagrant jacinth You likely subscribed for the yearly option and not the monthly option. Unfortunately you will need to wait for a response from the email team as we don’t handle any payment issues over discord.
vagrant jacinth
Hey <@170621006392721408> You likely subscribed for the yearly option and not t...
Nope it said Monthly
queen warren
The monthly is not 76$ a month
vagrant jacinth
if that the case cuz I swore I did the monthly why did it do the yearly
queen warren
Were you attempting to use the 3 day trial?
vagrant jacinth
I did but ended it before the time went out to do montly
Is there a chance I can get the process of doing a refund or no?
queen warren
Sounds like it may have accidently been on the yearly option.
These are the prices for the canadian dollar
vagrant jacinth
ah jezz well is there a chance I can get a refund please cuz some of that money is needed for bills
queen warren
Yes, The team over email will be able to fix this for you.
We just dont handle any billing info over discord as its not secure.
vagrant jacinth
How long will the email take to sort everything out
queen warren
When did you send it in?
queen warren
You will likely get a response in a couple hours or sometime tomorrow. It depends on the volume of emails but they are pretty good with their response times.