accidental subscription

[high linden]

I accidentally subscribed to a year of pro and I emailed support 4 days ago to cancel and try and get a refund but they haven't responded back. Anyone know how long it will take for them to respond?

[onyx kettle]

Hi Edmond,

Our support team operates Monday through Friday during regular business hours. You should expect a response within 1-2 business days. Please ensure that you’ve sent your email to the correct address and check your junk or spam folder for any replies from [e-mail].

[high linden]

ohh ok i just recieved a confirmation email

when i sent the first one out there wasnt anything ill be waiting now