I was receiving emails within 24hrs for support. Now its been over 72hrs with no response. Is this normal?
#Support Email Response Time?
pulsar jasper
dry radish
I was receiving emails within 24hrs for support. Now its been over 72hrs with no...
When did you send your email
pulsar jasper
When did you send your email
25 Aug.
Im just wondering if thats normal, I dont mean to complain
dry radish
Emails are usually only responded to Monday to Friday during regular business hours, Send off another email and I’ll notify the team.
pulsar jasper
All good, thanks for your swift response !!
tiny creek
Same for me, I sent an Email om Tuesday, 27th of August for a refund request and I still didn't get a reply