#Subscription (cancel failed)

2 messages · Page 1 of 1 (latest)

wraith crag
#

I used the pro version for 2 days trails and I don't want it anymore and I tried canceling it and don't want to subscribe for 1 year but still take money in my account

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silver knoll
#

Hey there. It looks like you've cancelled it correctly. Your trial will continue until that end date.

Once that date passes, you should not be charged for the year.

However, if the charge does occur, please let the email team know at [email protected] and they can assist further.