Can't loggin on my account

[civic depot]

I pay for Pro Member n becourse i want my name on the wemod discord as pro member.
At the moent i cant login to wemod

[mossy zephyr]

Hi Gina, when you're on Discord in your browser, which account is it signed into? Is it the one you're currently using?

[civic depot]

kan i post a picture here from this friend ? As proof

[mossy zephyr]

Please don't post your personal information on here.

[civic depot]

please remove it then

[mossy zephyr]

I don't need proof of purchase, Just open up your discord on your browser.

confirm its signed into the same account you are using on the app.

or try using a phone

[civic depot]

so i login trough my account on discord

[mossy zephyr]

https://discord.com/channels/@me

[civic depot]

can't lauch my wemod

[mossy zephyr]

Make sure when thats in your browsers and its signed into the one you are communicating with me on

[civic depot]

so " Ginalissa " then

[mossy zephyr]

I have confirmed the bot is working correctly, You will need to make sure you are pairing the correct account.

[civic depot]

funny i can't login 🤬 my payment it's oke yesterday i login to my account and use him for play my game - today i click on connect discord and can't login no more thats funny

[mossy zephyr]

Have you tried resetting your password?

[civic depot]

yes not accepted

[mossy zephyr]

If you are unable to get into your account you will need to email [e-mail]

[civic depot]

that is funny hopefull they answer directly

[civic depot]

i can login again but i don't has a pro member after my name

[mossy zephyr]

Likely not signed into the correct pro account, I know a photo you posted earlier showed another name. Have you tried signing into that one?

[civic depot]

ok change it

so if i click on discord i don't have the pro member title but it's fine my pro mod work i can play again

[mossy zephyr]

That picture shows the account does not have a pro membership so that would be why its not giving your the pro role.

[civic depot]

so i have to use my old user name ?

[mossy zephyr]

In order to get your pro role in this discord you will have to connect an account with an active membership.

[civic depot]

pfff this is strange we can pay for a year but we don't have the right to use a other name

it's oke

[mossy zephyr]

You can change your pro username under the profile settings

If you have anymore issues with that you can email [e-mail] and they will look into it for you.

[civic depot]

oke i can play so close this suport ticket friend

[mossy zephyr]

👍

[civic depot]

the only trouble i can't use my WeMod as Pro Member

[mossy zephyr]

you will need to email [e-mail] for help getting your pro account.

[civic depot]

yeah i did it so i wait