#mobile app

1 messages · Page 1 of 1 (latest)

azure herald
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iv installed and connected the mobile app and the pc app but when i click a game on my tablet or phone all it does is change the game page on my pc it doesnt show any mod options

full tundra
azure herald
full tundra
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Interesting

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Have you tried reinstalling or repairing the device?

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Also what kind of tablet is that

azure herald
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iv freshly installed on both tablet and phone , havent reinstalled the app on pc yet tho

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samsun A9 tbalet and s22 phone

full tundra
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Your phone is doing it as well?

azure herald
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yes

full tundra
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Under the settings tab of wemod what version are you on.

azure herald
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9.6.0

full tundra
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can you disconnect your devices and ssend me your code

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i want to see if my phone is acting the same when connected

azure herald
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v9qu5

full tundra
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See it changing?

azure herald
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yeah games change

full tundra
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Okay, I'm going to forward this to managment

azure herald
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il reinstalll the pc app meanwhile maybe that helps

full tundra
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give it a shot

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what is your pro username

azure herald
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weewan

full tundra
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I have sent this conversation to my team

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I'll keep the page open while we wait but i wont know when i will get a resolution or response. I do apologize for any inconvenience.

azure herald
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ok thanks for your help anyway

full tundra
azure herald
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i just bumped into the issue of not being able to install the pc app

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so im starting to think its a pc issue more then anything els

full tundra
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lets do a clean install

I'll give you some steps to follow here shortly.

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Uninstall WeMod via the Add Or Remove Programs feature found in settings/control panel.

Navigate to these two places and, if these folders still exist on your PC, delete them:

C:\Users\Your_Name\AppData\Local\WeMod

C:\Users\Your_Name\AppData\Local\SquirrelTemp

C:\Users\Your_Name\AppData\Roaming\WeMod

Restart your PC

Download WeMod’s offline installer from this direct link: https://api.wemod.com/client/download Install the software.

azure herald
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that seems to have fixed the issue

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when i tap it now i get the mods on my tablet

full tundra
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If it ever happens again just tag me or a support member in your next post.