#mobile app
1 messages · Page 1 of 1 (latest)
Hey yolan, Can you screen record or show me what you are experiencing first hand.
Interesting
Have you tried reinstalling or repairing the device?
Also what kind of tablet is that
iv freshly installed on both tablet and phone , havent reinstalled the app on pc yet tho
samsun A9 tbalet and s22 phone
Your phone is doing it as well?
yes
Under the settings tab of wemod what version are you on.
can you disconnect your devices and ssend me your code
i want to see if my phone is acting the same when connected
v9qu5
See it changing?
yeah games change
Okay, I'm going to forward this to managment
il reinstalll the pc app meanwhile maybe that helps
weewan
I have sent this conversation to my team
I'll keep the page open while we wait but i wont know when i will get a resolution or response. I do apologize for any inconvenience.
ok thanks for your help anyway
If reinstalling the pc app does work please let me know.
i just bumped into the issue of not being able to install the pc app
so im starting to think its a pc issue more then anything els
lets do a clean install
I'll give you some steps to follow here shortly.
Uninstall WeMod via the Add Or Remove Programs feature found in settings/control panel.
Navigate to these two places and, if these folders still exist on your PC, delete them:
C:\Users\Your_Name\AppData\Local\WeMod
C:\Users\Your_Name\AppData\Local\SquirrelTemp
C:\Users\Your_Name\AppData\Roaming\WeMod
Restart your PC
Download WeMod’s offline installer from this direct link: https://api.wemod.com/client/download Install the software.
If it ever happens again just tag me or a support member in your next post.