Trying to install an update and i keep getting the message "There was an error while installing the application. Check the setup log for more information and contact the author". tried deleting and reinstalling but it just gives me the same message.
#Cannot install update, any help would be appreciated!
glass condor
dire narwhal
The troubleshooting below is for those getting these error messages or similar:
There was an error installing the application.
Failed to extract installer.
Please follow these steps:
Uninstall WeMod via the Add Or Remove Programs feature found in settings/control panel.
Navigate to these two places and, if these folders still exist on your PC, delete them:
C:\Users\Your_Name\AppData\Local\WeMod
C:\Users\Your_Name\AppData\Local\SquirrelTemp
C:\Users\Your_Name\AppData\Roaming\WeMod
Restart your PC
Turn off your antivirus programs. Even if it’s just the default Windows Defender.
Download WeMod’s offline installer from this direct link: https://api.wemod.com/client/download Install the software.
Before you launch WeMod, add it as an exception in your antivirus software.
Update.exe, found in the folder located at
C:\Users\YOUR_NAME\AppData\Local\WeMod
WeMod.exe, found in C:\Users\YOUR_NAME\AppData\Local\WeMod
WeModAuxiliaryService.exe, found in C:\Users\YOUR_NAME\AppData\Local\WeMod\app-VERSION_NUMBER\resources\app.asar.unpacked\static\unpacked\auxiliary
If the issue continues after correctly doing the above steps:
Open your antivirus program, even if it’s just the default Windows Defender.
Go to the quarantine menu (alternatively known as the Virus Chest in some programs).
Look for any WeMod files in there that were quarantined despite it being added as an exception. Whitelist and de-quarantine them from here.