pay 54.99 for 1 day pro need help

[valid compass]

I have made a payment for a year, now I have also stopped paying for a year, now I know I am buying a year, that was on May 30, it will continue until May 30, 2025, but I now suddenly no longer have a pro, how is this possible? but I did pay 54.99 and I would like to be known about it please

[tough coral]

We are unable to assist you with billing related issues on Discord. Please send an email to [e-mail]

[valid compass]

thnx

[valid compass]

i sand a mail and no respons so far

[indigo yoke]

Please take a moment to check your inbox, as well as your spam or junk folder, for any potential replies. Thanks!

[valid compass]

yes I found it and sent an email back, now they say that the payment was not successful, but I have sent a photo or sent my bank with that one year subscription was successful, I would like to activate it again or get my money back so that I can have it again can activate, but what is strange is that I used the pro functions the same day after payment

[indigo yoke]

Got it! Please be assured that our billing support team is dedicated to assisting you with this matter. Thank you!