I cannot open up the Wemod

[hallow laurel]

Every time I try and I download the app it will download and then it open up to a blue screen a square blue screen with no print nothing on it what can I do to get it to open so I can log in After it was accidentally uninstalled when I tried to reinstall it again I'm getting just a blue box need help with this

[red birch]

Hi there, Can you send us a screenshot of the issue?

[wary cradle]

This is what comes up

Just a blue screen

[red birch]

Thanks for providing the issue! Try these steps as we need to force close the WeMod App.

1. Close WeMod and launch task manager.
2. If you haven’t already, expand the task manager window by clicking More Details
3. Scroll down to the heading labelled Background Processes
4. Search for all instances of WeMod under this Background Procecesses header. Right-click them and choose End Task
5. When WeMod is no longer shown, close task manager and re-launch WeMod again.

If that doesn’t work, you might need to uninstall the WeMod App via Control Panel and install it by using this link : [https://api.wemod.com/client/download ]

[wary cradle]

Ok I'll try that thank you

I was trying to reinstall it that's when I get the blue screen when I click on the setup file

[red birch]

Understood. Do you happen to remember the most recent version of the WeMod App before you re-installed it?

[wary cradle]

I believe it was 9.3 I'm doing this for my wife's computer

[wary cradle]

I can't even get it installed I get the blue screen when I click on the downloaded file

[red birch]

Have you tried to restart your PC? And can you also check if you are on the latest windows version?