#Game uninstalling a few moments after I install

1 messages · Page 1 of 1 (latest)

stiff lantern
#

I have white listed both Local and Roaming folders, and still it will uninstall and leave a blank black box on my screen. Here are the logs. I have used revo-uninstaller to remove all game files and then turned off window defender, installed the game, waited to start the game, put the files in the whitelist, then started the game. I will load and work for about 5 mins. once defender comes back on I get a black box that is blank. I have tired several times over the past few days. Norton never gave me an issue but I will not be using that program again.

desert tendon
#

I'm sorry to hear that you're experiencing an issue with WeMod. To address the problem, you can try the following steps:

  1. Add the following WeMod files as exceptions to your antivirus software and restart your pc
  • Update.exe, located in C:\Users\YOUR_NAME\AppData\Local\WeMod
  • WeMod.exe, located in C:\Users\YOUR_NAME\AppData\Local\WeMod
  • WeModAuxiliaryService.exe, located in C:\Users\YOUR_NAME\AppData\Local\WeMod\app-VERSION_NUMBER\resources\app.asar.unpacked\static\unpacked\auxiliary

By following these steps, you should be able to resolve the issue. If the problem persists, please let me know, and I'll be glad to assist you further.

#

Also thoroughly check your quarantine history for any files being blocked

stiff lantern
#

still doing it. Trying your method one more time

desert tendon
#

Make sure all your drivers are up to date

stiff lantern
#

I needed to update a slew of drivers and windows file. After they install ill restart and give it a whirl. Thank you for your time. Restarting now.

#

This is what happens. So This time I was able to start Wemod and start the game theHunter Call of the wild and it stayed on for about 30 seconds.

desert tendon
#

add this folder to you exceptions too C:\Users\%USERNAME%\AppData\Roaming\WeMod

stiff lantern
#

I downloaded it off your website yesterday

#

ok folder added

#

av is off

#

Im going to restart the computer and trying all of it again.

desert tendon
#

If you can open the app itself if you click on the settings icon there will be a version number on the bottom left.

#

okay

stiff lantern
#

ok so its on, and i have my games. lets see how long this lasts.

#

At some point I will have to turn my AV back on.

#

no sir didnt let me even load the game and it went to the black box

#

Norton didnt give me this much grief. Im stumped.

desert tendon
#

is that the only thing different since last using wemod?

stiff lantern
#

No sir, I just built this rig. So its on a whole new computer

#

Sorry I just realized Im saying sir and I have have been reading your name as Gene.

desert tendon
#

Can you check Event Viewer > Windows Logs > Application?

Find any errors related to any WeMod processes and send a screenshot

stiff lantern
#

i dont see anything that is wemod related

desert tendon
#

when did you just build it, Like are we talking a day, a week.

stiff lantern
#

Last month. I have updated the bios to the latest version, windows is all up to date. All drivers are up to date.

desert tendon
#

When did you do the bios?

stiff lantern
#

end of March.

desert tendon
#

Any other programs giving you issues?

stiff lantern
#

Discord, it like to restart by itself. However I use my rig to fly Microsoft Flight Simulator and I can fly for hours and no problem

desert tendon
#

Majority of the time its AV related but it could be a broken windows but somehow Microsoft sim can run flawlessly lol

stiff lantern
#

it is, discord is the only one, I was having problmes with Ubisoft Launcher but I havent messed with it in a week or two

#

discord has restarted now three times, this is the worse its been. However I am typing to you on my pc and in a voice chat on my laptop. So that may have somthing to do with it. Who knows.

#

ohhhh I know somthing else that has changed. Windows. My old rig was 10, and now Im on 11

#

Im headed off to bed, Ill try again tomorrow. Thank you very much for your help.

desert tendon