I've been using WeMod for a few years now never had any issues till now I just updated WeMod app on IOS and now every single time I close the app I have to relink it to the PC VIA a link code this is very annoying please advise on how to fix this issue thanks
#App Support
fair lantern
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I've been using WeMod for a few years now never had any issues till now I just u...
Have you tried closing both programs and linking again?
fair lantern
Yes I have about 9 times now I even uninstalled the app and intsalled again and linked again same issue everytime I close the IOS App I have to relink
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Which version does it say under the settings tab on the app
it will be near the bottom
fair lantern
pc app or IOS app?
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pc
fair lantern
8 18 0
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I've notified my managers about your issue, I'll keep your ticket open incase they want to reach out when they are up tomorrow.
I faced a similar problem earlier today, but it sorted itself out after a while. I've been attempting to recreate your issue, but I'm currently unable to even unpair. I'll let you know if I hear back from managment.
fair lantern
here is a video I made of the issue please allow youtube to process the video first I just uploaded it
fair lantern
I'm still having the same issue any word on a fix yet?
fair lantern
Hello, still having the same issue haven't heard back in a few days keep me posted on a solution please thanks
dapper token
I'm having a nearly same issue, but mine wont even connect the remote o the pc. Just says connecting and flickers.
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@gray parrot if my manager is available with news he will respond, I’m sorry you guys are facing these issues with the pro remote