I received the winning offer of 8k credits in the game, the money was gone from my account but I did not receive any credits or cash from the game. Why did this happen and what can I do?
#Winning bid
zenith python
brittle vale
Please recall the text given by dat. And try to avoid sending the same text and form once again ty
zenith python
I sent it again because no one responded.
brittle vale
It takes time to respond as we know everyone has different time zones
zenith python
I understand, do you have any information about what I said?
Why didn't my credit and cash register arrive even though my money was gone from my account?
zenith python
Thank you so much bro @brittle vale
brittle vale
My pleasure 
zenith python
It's been 24 hours, where should I send the SMS?
brittle vale
Did you pay through google or apple?
zenith python
brittle vale
Read this
—> please contact us with a screenshot of your order receipt.
The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible on the screenshot, feel free to censor any private information from the screenshot.
Contact them through in game support
Follow these steps to contact us directly:
Open the game → Settings → Help → Press the chat button in the top right → Explain your issue in detail.
Support working hours are 8:00 - 16:00 EEST (Eastern European Time), Monday to Friday.
zenith python
Oh bro
I did this last night but still no response
I guess I should be patient and wait
zenith python
Okay. Thank you again