#Launching the game restarts my PC.

13 messages · Page 1 of 1 (latest)

teal smelt
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I've got no idea why it's happening. I've reinstalled twice, repaired my distributable, run as admin, launched the game windowed, and none of it has worked. Sometimes I make it to the main menu, sometimes it crashes before it's even fully launched. It's not temperature, I've monitored them and never passed 60C when the game was running/crashing.
I own the game on Steam. My specs are as follows:
CPU - Ryzen 9 5900X
GPU - GTX 3070ti
RAM - 16GB
Game is installed on SSD (I tried on harddrive as well.)

It's not just the game that's crashing out, it's fully restarting my whole PC. Any ideas?

obsidian thicket
teal smelt
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I've tried that; they're all up to date as far as I can tell.

elder badge
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Same problem here.
Since approximately October the computer restarted two or three times until the game actually opened.

The computer restarts as soon as the Torn logo banner appears on the screen.

Previously I disabled Avast antivirus and any other application that was running. Sometimes this worked, sometimes it didn't. Now that doesn't work anymore.

I tried 15 times to open the game. Each attempt did something different. The PC always restarted when the first logo appeared.

i7-7700k
16 GB
installed on SSD
Radeon RX480
updated drivers

installed on Epic Games

elder badge
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I can't open a ticket on the website.

Correcting the previous information, I already opened a ticket about this problem in August last year. Ticket #: 6723546

At the time, I thought I had sent the DxDiag they requested, but the ticket ended up being closed without a solution.

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silent herald
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I would also check in %APPDATA%\EasyAntiCheat

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see if you see anything in the easy anti-cheat logs

teal smelt
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Anyone else have an idea with this? Still can't launch.

lethal osprey
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I had this issue with Warframe. It would just restart randomly. Only thing that fixed it was a new PSU unfortunately, something to do with not enough power

void copper
elder badge
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The problem started after Easy Anti Cheat update. I've already done temperature and power tests on the computer. Saturday I managed to open the game on the first attempt, on Sunday it restarted 3 times and I gave up.

I could be wrong, but until I had close to 200 hours of gameplay there was still no Easy Anti Cheat in the game.

silent herald
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You are wrong

lethal osprey
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What does your even viewer say? Maybe we can narrow it down