#🤝│community-troubleshooting
1 messages · Page 160 of 1
no in the controll panel
do I download the 64 or the 86?
64
wait what
u have to download the both
ohh okay
u mean the c++
right?
yeah
the c++
yea the both
okay! downloaded
and like all the versions from 2005 to 2017
What should I do know? I downloaded both of the files
what have you downloaded
what version
Both
the vc_redist.x64
but
and the vc_redist.x86
there is c++ 2015 64bit and c++ 2015 86bit and c++ 2013 64bit and c++ 2013 86bit
Visual C++ Redistributable for Visual Studio 2015
this one
hang on there is a software installs all this in one
i use it everytime i re-install windows
oh okay
thank you so much bro
I truly appreciate it
no problem mate
ok here
okay downloading
👍
okay it finished downloading
wow so fast
@viral monolith what should I do next
install
okis
double click on it and it start exctrating stuff and then it shows a window then press installie
okay so a window popped up and now says like system runtimes and default applications and other runtimes
yea thats the one
perfect!
what should I do now
press install in down left
I do not see visual c++ runtimes 2015
it will install what ur pc dont have
like c++ 2012
ohhhh
and stuff
okay i see
in the far right it says end! failed error for java remove old installation
jave?
u dont need it
oh okay
some black screen with codes keep popping up lol
that okey
sound bug.....😢
okay i think it finished downloading
it closed the page by itself haha
should I try to open pubg now? or resttart
yes
try it
Okay now it says steam- error “an error occured while updating pubg (app running) : 9737
9736*
@viral monolith
u have driver of gpu installed?
How do I chrck that lol
Sorry
😂
do u see nvidia thingy in the bottom
and stuff
@viral monolith restart your pc and try to open pubg again
@viral monolith the nvida gefore black and green thing?
@fading fiber okay
yea
i guess its steam issue
try this method
IDK ANYMORE my bro just go and press pubg and its running
thank you!
i will retsatrt it
and if it doesn't work
i'll try that method
no dont
just re-install steam
that may work
Okay
if not contact an admin
and tell em
GIVE ME BACK MA MUNEY
Whenever steam says the app is running.. It's gotten stuck. So should be to just kill it via TM then restart steam.
okay! so it did worked and I just played my first pubg game ever
it was not very smooth and I am surprised
I lowered the settings to only 3 ultra and rest super low
😄
NOW GO AND GET EM BOI
I am running a 2070 Max-Q laptop, do u guys think i need to do something with nvida?
how do I check that the graphics card is working
u want to check your gpu?
like when i look at the game it looks kind of low graphics
yea
if thats possible
oh the graphics
in game right?
i can barely even see the letters on the game, like its not smooth
press esc
go to settings
okay
then go to graphics tab
then switch stuff to high or ultra
ty
np
if you get lag from the high graphics (and you have an nvidia card) get geforce experience to optimise your game with your system specs.
server down?
Experience wanted my system on ultra.. f that haha
@midnight halo No, what message are you getting?
no it is good now......it was saying failed to authenticate to external server....but now it is ok
@midnight halo That particular issue is usually when steam fails to connect properly. Restarting the client usually solves it, though sometimes restarting steam is needed too.
What does "Failed to authenticate from external provider" mean?
steams down bro
Guys does anyone know how I can right click and hold it when I aim? Instead of just clicking right click once and it aims without me holding it?
Removed ADS/Aim in key bindings and put left mouse on ADS. Then it's gameplay or something, put ads on hold
@viral monolith
ty
I have a question, when does the current season send? Like is there a specific date for it ? Thanks !
15th of October 🙂
Oh thanks ! ❤
there is still alot of bugs in Footstep... please...
my ingame news is not in english language ... how to fix it?
Which country do you play from?
The patch notes should be localised to the country you are in
I can link you to the english patch notes if you want
There seems to be something wrong with the amount of sounds you can hear at 1 time ? Twice in 2 games now im having a fight with someone and all of a sudden hes dead, third party isnt unusual at all but not hearing the third party weapon is.
game is totally unplayable with these footstep... it is totally disturbing ... and we cant figure out from which side the enemy is coming ... even after today update the bug is still alive.
hi guys. I dont know am I at the right place, but I have an issue with PUBG and I dont know what should I do. I play on PC with gameloop and the mouse is not working corectly, it doesnt want to shot when I want, the fire button is alive, it works only when it wants. The mouse is ok, it works otherwise without a problem. I check the settings and everything is ok there. Does someone else have this issue?
what are you specs?
what do you mean? what is spec?
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
is it some API issues with the servers now? don't get my latest games on pubg-api.seatlon.eu
The sound still broken it's unplayable.
Why i cannot find any zombie servers on EU?
Help me!!
is there anybody alive????
no
Just a question i have is that I live in Australia and i'm not able to change the server in which i wanna play anymore why is this. honestly it makes the game less enjoyable due to the fact that i'm only able to find a game fast in squads and the only way i find a game in solos is by waiting 3 mins to switch server.
squad mate required
!lf
Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg
For some reason I can't connect to the voice chats. It's just RTC Connecting where it gets stuck on, and then hops to no route.
Ok now it worked.
Hi all. Just got the game for PS4,yes i know im late to the game, iv tried to join FPP server and am currently at 1hr 10mins and counting. is this the norm? TPP joins in like 5secs.....
Hello
No tam audio chat working for me.
Hello
I Got Recently banned From PUBG due to No reason Can Anyone Help
@halcyon spruce
You have to contact our Customer Support -> https://support.pubg.com/hc/en-us/requests/new
Support will respond in due course.
Help me please. I am a player from Italy, first person view, duo/squad... Where/what do I write?
eu-lfg?
p. s. Sorry for my english
Hello??
My account is on plat.2 and I close pubg and open it and. I found myself in gold IV
Why??
Help with the stutter lag?
@elder ocean try to make low settings for smooth fps
its not fps im getting 150 pfs
did it b4 last update then was good now doing it after the 50mb patch
Hey guys i just bought the battle pass didnt see there was only 17 d left is there a way to refund it or
like sumthing else feels liek a waste
@tiny jasper if u buy royal pass the game gave you reconfirm before buy it soo... U can't
ok dont mind just didnt notice
why did i get a 11 gb update????? i already maked the update
Then somehting was wrong with it and it redownloaded.
i think your math is wrong on steam - 34.99$ for 50 levels but in pounds its £28,42 but 5 levels is $4.99 but in pounds its £4.09 0.o
They arnt that far off
34,99 U.S. dollars = 28,4696293 British pounds
4,99 U.S. dollars = 4,06011575 British pounds
And the dollar vs pound changes every hour or so.. And in game can only change via patching so.. :/
fair play
I'm still have the audio issue where you here nothing (gunshots, footsteps etc) unless you are facing the direction they're coming from. Even after the fix yesterday I still have this issue and can't get it to go away. Please let me know if you need hardware specs to help resolve this
Are you using any sound enhancements via Windows or third party applications?
just the steelseries stuff for my headphones
Any drivers you might need that has not been updated perhaps?
Hello
i was playing fine all the days
but today whenever i join a match in loading it gives me an error
and send me to mainmenu
and when i try to join i still get another error
what should i do
What error`?
You dont recall what it said?
i will try now again give me 2 min
@bronze mulch in the past i have the same prolem i only delete game files and download a 1gb update and fixed :D
@dark lake deleted which files ?
france
@bronze mulch download zarchiver and enter program after type : pubg mobile or tencent and delete it so it will fixed and thank me
Or delete game and download it from play store!
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
my sounds are so fucked up! gunshots and steps, but not for my friends, i cant tell if someone is shooting from 300m away or 5m
anyone else getting "Fail to authenticate from external provider" when launching the game? 😮
i was about to ask the samething lol
Go to Steam and click on “Steam” in the upper left corner. From there, select “go offline” and exit Steam entirely. Reopen Steam and go back online and see if that works for fixing the error.
I wouldnt try to get into one if my computer gives me 2 fps max in any game. I'd shut it off and throw the CPU in a cooler
@craggy ether that was already a problem but after this update i was not able to say if he was in my building or the one 5m away
This new audio sucks, the old on was bad but this is a new level of bad
bring back the old audio
They changed gun sounds?
where can i report a bug with the skeleton queen jacket? it makes the players torso disappear
i know at least 6 people that have the same bug so it must be a thing
i tried it with multiple outfits
@edgy carbon you have a screenshot/video for me?
@edgy carbon We are aware of the issue and are investigating
@ocean shard "Unfortunately, PLAYERUNKNOWN'S BATTLEGROUNDS does not utilize Steam to manage its items. You will need to contact their Support Team for any questions about your items in that game.. " on steam it's saying this . I have trouble with one of the challenges i completed but did'nt have the reward(MICRO UZI ) https://www.reddit.com/r/PUBATTLEGROUNDS/comments/damrif/where_is_my_skin_i_calmied_it_then_where_it_goes/
fix ur freaking glitches
this game is trash
after a network lag i ran through the whole map but in actual i was stuck at the same place where i get disconnected
zzzzz
i am a sea server player. if i play in NA server using vpn ,ITS OK OR NOT? PLZZ HELP

anyone know when we are getting ping based server allocation instead of location?
why this intializing take tooooo much time? what the fuck is this prob?
plzzzz fix it
its not only for me....my friends tooo
hi
can anyone help me
Hello
im having constant issues with my voice just stops transmitting in this discord server
it showing connected with full bars but it will just randomly stop
and i disconnect and rejoin the room, i get the Red No Route and then it trys to reconnect itself a couple times then works again
10minutes later same cycle
i suspect a cheater .. however, when they killed me - my pubg crashes and i find that very odd so i can't make any report .. anyway, restarted game .. there's no replay of it? i find that odd too .. i thought it'd record everything right up till it crashes or match is over? - what i can do to report this cheater? - i've checked pubg report, seems hard to tell if it's legit or not - is there's a way i can report it? or let it go?
!report
Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support
You can raise a ticket with our support team and attach any relevant evidence
that's the problems .. don't have any evidence on me .. but i'll check that forum and see what it requires
hello
network lag and server crash?
Hello.
Hey apperently theres a "bug" where teamates cant see names/numbers on other teamates. Is this a known issue? I'm sick of getting team killed by this.
Does this happen often to you?
How can I turn off the engine on a car as I'm cruising so it doesn't make any sound?
Press Z by default on PC, Left on the D-Pad for console/controller
when are the shit footsteps being fixed
Please change the footstep sound to old one. This new sound sucks. Worst sound system ever.
i dont get why so many people have issues with the "in-game voice chat" in pubg
my in-game voice chat used to work perfectly well, and now it's not working,
yes, i tried everything,
i went through every online help tutorial with no luck
i mean... wow
Sometimes i even play pubg at my local esports center and the in-game voicechat doesnt work on EVERY computer
i even ask the guys who work there and they tell me... "it's PUBG, dude. we dont know."
just wow
i mean, damn , how long has this game been out and something as simple as the in-game voicechat is still bugged??? wow 
Did you switch your audio from 48000Hz to the 441000Hz option?
@celest panther yes
Sorry, that question was in relation to the issue the person above was having with VOIP
@midnight halo Please keep your comments constructive.
We are gathering feedback relating to the changes made to sound in the 4.3 update and will make changes accordingly.
@celest panther can i use autohotkey to disable alt-tab in game?
or is there any method to disable alt-tab in-game?
I wouldn't recommend using auto hotkey
But there are ways to disable that function that you can find on your favorite search engine.
ok
Hello
My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it.
Notes:I’m not hack and I’m didn’t use any thing about a hack.
!appeal @languid kindle
If you feel you were incorrectly banned please submit an appeal on our support website:
We don't discuss bans here on discord.
I will delet my game because this is not fair. I swear I am not a cheater.
Please follow the link I gave you above to appeal the ban
@hushed scaffold
@celest panther thank you my bro i will try
How can I report a cheat/macros selling
@mortal sigil https://support.pubg.com/hc/en-us/requests/new
Hey I will try to upload a video but is anyone experiencing worse frames than usual on Erangel? I'm losing frames in between looting phase (first 2-3min of game)
with a computer that shouldn't lose frames
I uploaded that damn Crash report 100 times and still its not fixed yet... Come on .... 😭
wtf is this game?
2 games with network lag dude
i want my money back
yesterday the same
thx for this game
guys
the best
I CAN T PLAY
😡
pls met in game more skins for more money guys
dont fix your game
it s fine
more skins more money....right
😲
with a vbrm
omg..this game is broken
today 2 games last 7 people with mi squad....network lag
i am so tilt now
hello
i cant play only one map.. ihave just random map..?
why?
I have no choice select my favorite
i mean, i can't hear my teammates in the in-game chat, no way to communicate with them,
is there a "48000Hz to the 441000Hz" option in pubg 🤔
i mean, it's the same thing at my local esports center, the in-game chat doesnt work on every computer
and i dont even use my account when i'm there, they log me in with their accounts
@tidal ermine This discord isn't for PUBG Mobile support or Discussion, sorry!
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
Can you never get the shroud or doc skins in pubg ever again?
dont think so!..
@weary warren Can you help me with one problem pls? Game says out of video memory to allocate a texture
how to fix this?
Hello Pubg Team,
My name is Yousif, i got banned today because of my friend’s pc, i have opened my account on my friend’s pc and then i got banned, i knew later that my friend use a hack on his pc, i did not know that i swear, i have been playing PUBG since the third season and i have never used a hack in my life, please forgive me for this mistake,
This is my ID: 5195169781
@tidal ermine I have responded to you regarding this already. Please make sure you're reaching out to the correct team regarding your ban. This Discord supports PC and Console PUBG players.
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
Hi guys. I'm based in New Zealand.. when playing FPP, I ** ALWAYS ** need to wait 3 minutes so PUBG asks me to change region to SEA. It never finds people in less than 3 minutes.
Can I manually select which server to play?
Manual server selection is not something you can do. Ideally you should play in your own region, hence the wait, so it gives you as much opportunity as possible to get a good low latency match in your local region.
Hi my brother s
I want to know why I was banned and I didn't use any cheats
I'm so frustrated I'm not a cheater why my account was blocked
Company Pubg do not reply to the e-mail automatic reply
sent support from inside the game,from website
But no any reply
There are automatic replies and then say the conversation has been closed
does anybody knows why when pubg is open my disc in the task manager is at 100% and my cpu and ram are not?
@weary warren Sorry,i went somewhere that time
@languid kindle Support replies are not automated. We cannot assist with any bans, temporary or permanent.
PC Spec: Intel corei5 7400 3.0 ghz
Ram: 8GB(8GB avilable)
Nvidia 436.30
@weary warren
Which version of the GPU?
RAM amount? Is it reference card, or does another manufacturer produce it?
As in EVGA, Gigabyte, etc.
Ram 8GB,DDR4
umm...hello?
My game was ok till yesterday, yesterday I reinstalled my windows
but im sure I installed all the driver softwares
dunno why error happening this time
I think you are misunderstanding the question. There are multiple versions of the 1050Ti, including a 2GB and a 4GB model. How much memory does your 1050Ti have?
Unfortunately, I'm not sure what help we can be.
This is a standard Unreal Engine error message which occurs in multiple games.
Have you changed anything on your system for standard, for example Page File size and location, NVIDIA control panel settings, etc?
Yes,I changed my virtual memory setting,can u pla tell me whats the defalut? System managed size or No paging file?
Maybe its all happening for this
I don't know the default values, sorry.
No i mean im sure its not custom,can i send u a scrnshot DM?
I'm confused, you said "Yes,I changed my virtual memory setting", but say you haven't?
can i send u a scrnshot?
I wouldn't be able to tell if it's correct or not, sorry.
that would be easy to understand
It is different from system to system
:/
ok
lemme try with all settings then
and thanks for ur help
BTW I have a request to PUBG team, Pls add M416 skin next season pass update or any streamers skin
😛
when is PCxConsole crossplay coming, if at all
We have no plans to introduce that
The PC and console versions of the game have significant balance differences that would make it extremely unfair
why is PUBG using up all of my CPU to the point where I can't even hear people in discord
I have a 2060, i5 7600 and 24GB of RAM
er
Bad cooling maybe
how does that make any sense?
What makes no sense to you?
You are saying that you are havign a cpu issue with pubg but your cpu should be able to handle the game no problems. If your cooling is shit then your cpu will suffer.
4 cores/ 4 threads is the reason. PUBG's multi-threaded, and uses as many cores as available
Infact, any UE4 game does
PUBG is literally using 70% of my CPU
And? It's resource intensive
Could you please tell me how should i do if i want to play games with others in discord
A CPU that is maxed out is not a good thing.
so how do I fix that @celest panther
so discord and PUBG use up 100% of my CPU in total
That load increases as you reduce the graphics, but that then means that your GPU isn't doing its job
so how do I fix that
Find the sweet spot for your system by altering the graphics to an optimal range
the game runs at a smooth 100FPS
Then I'm unsure what your complaint is
my complaint is
that I can't use discord whilst playing PUBG bcuz it just lags when I speak or when my friends speak
Then that sounds like something you should speak to discords support team about
Could be a connection issue.
I can only assist with PUBG. If you are having issues with another application then you need to speak to that application's support team
Besides, discord eating 10% alone? Seems abit much to me, discord literally eats like 1% for me lol
Your clock speed is much higher.
well it's whenever I am tabbed into PUBG when I can't really use discord for communication
when I tab back in it's fine
It is still a discord issue that you should talk to them about
pretty sure that it's just PUBG eating up too much of my CPU
Shouldnt be. As I havnt heard any other issues like it.. And my CPU is fine with it.. And it's not as good.
but then why is PUBG using 70-90% of it
To actually process stuff. If it was using like 10% the game would run like absolute dog-shite as it would be resource-limited
My CPU runs smoothly on 100% with pubg running and i have no issues
Only thing that caauses issues with my sound is either connection or the compressor
PUBG eats about 60% on my 8600k, that's across 6 cores. COD eats 80%, Battlefield 70-80%. Engines tend to use as much resources as they can. More resources available generally = the more it will try to allocate to itself to process stuff quicker in the background
"If it fits, it sits"
I knew i should have renamed you back to kitten.
:
@celest panther What happened to the Leo suit ?
Due to a bug which gave the leo-suit a inverted tail - and inadvertadly a raging erection, it was removed @mossy dome. It'll come back though
Do you know when ?
It's been a while since they removed it. @idle tree
No idea when it'll come back. I'm sureit'll be communicated through the official channels once it does thoufh
Ok, thank you.
For the last two hours, we've been receiving a lot of feedback and reports of PC NA players stuck in matches or crashing out of games within the first few minutes. I don't see any official statement from PUBG Support. Is this a known issue?
There's been an ongoing discussion in PUBG Reddit, but it doesn't appear to be resolving itself.
We've?
If people have experienced this bug ad reported it to those that are in position to fix said issue, then it is being looked into.
I believe there was already a fix out (or being worked on as of now) for the issue where people crash during landing
We've meaning PUBG Reddit, sorry for the lack of clarification.
I haven't seen any official comments which is why I was asking here
Typically, there will be a comment on PUBG Support when hot fixes are being applied. As of right now, there are still users experiencing the network lag.
Issue realted to the "crashing when landing" has been up as topics. If not fixed as of today then they are for sure looking at it.
But I believe it would be much more helpful knowing exactly how it crashes, where, when and if there is any sort of error msg related to it.
With so many players reporting it, I can't answer that for every one
some it's a mixture of the game dropping to 1 FPS and staying that way until they inevitably get kicked from the server. Others the match making clock is stuck and the plane won't start. Some people are crashing while parachuting. Others in the middle of the game.
One person has provided the error message of "error 6.2.6 a2f4f3"
It all seems to vary for the cause. But the main thing in combination seems to be that it started happening a few hours ago
and has not changed or improved
If it started recently then I'd give it some time to see what is being said.
It started about 5 hours ago
I'm posting here to boost the signal. There is no need to talk down to me when I'm just trying to pass along any information
They will soon wake up and maybe have something to say about it on twitter or elsewhere.
PUBG is a global game and I'm just relaying what's happening at the present moment
Quote me downtalking you please and I will change my wording.
It came off as dismissive and didn't feel helpful. Rereading it, I can see how it could be taken both ways
Games fukd again lags worse then b4
Can you give me more details @elder ocean?
Yes I can pubg = lag studder I can run it better on low settings on
But then I’ll just bin my 2080 ti with my i9
So not lag in the sense of ping/packet loss, but performance and frame rate related issues?
Any chance you can clip it occuring so I can forward it along?
Hello my account is banned when i am just in the lobby i dont use any hack or any attechment i just pushing my rank for conquare my taking tp and just take fight in last zone . why i got banned please help me
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
how to submit the appeal? plz help
Follow the instructions it gives you
@idle tree he is talking about pubg mobile
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
Have they created a way to put the original PUBG theme music back? It would be nice to have that in the setting as a choice... The original theme music actually makes me feel like I'm playing PUBG!! ping me with an official response please.
Sorry, as far as im aware that won't be returning
!pclite
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.
Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3
may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?
@livid parcel @celest wraith @weary warren
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
!pclite
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.
Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3
Hi, I am getting some weird mouse lag - basically the mouse sensitivity is very low when I move it a little bit and when I move it more then it speeds up really fast , hard to describe it, would anyone be able to help?
No not that type of lag, hard to explain
Like how should I say, there is a delay between the "slow" and "fast" sensitivity
Yes. "Enhance Pointer Precision"
I have tried doing it back and fourth many times now :/
Is this in windows or in game only?
Game only, every other game is fine also
Would you be able to record this happening live?
I can try
Maybe a polling issue
I am bascially moving my mouse about the same speed all the time
and couple of times the other way
can xbox players play with mouse and keyboard!!!?
i cant put my mouse and keyboard on my ps4?
this is not FAIR lol
@unborn osprey There is no native support for mouse and keyboard on console.
hmmm
just found out that my in-game voice chat doesnt work when i'm connected to one specific wifi router
but when i connect to another, it works

Probably an issue with the network setup of that router
it was working fine, then suddenly it stopped working
If its only happening via one of your routers, that suggests a networking issue on your end.
Unfortunately we can't troubleshoot that.
@elder ocean Can you provide some additional details?
So to confirm, when you say lag are you talking about high ping/packet loss or FPS hitching?
in a squad atm all 3 of us are getting it at the same time
nope
its like a studder
So FPS hitching
yeh
What are your system specs, including your GPU driver version and the full build number of windows (You can obtain that by opening the start menu and typing "winver" then hitting enter)
Are you yourself experiencing an issue?
yehh
Please provide the information I requested above
Write it down please.
If it's an image you're wanting to share - use Imgur or something similar
What are your graphics settings ingame?
Just to make it clear to my eyes.. Pubg is located on one of the SSD drives correct?
Game comparisation means very little sadly tho.
What occurs in other games - especially those on entirely different engines - is mostly irrelevant.
What are your GPU driver versions?
Please provide the version number
No, he hasn't
436.48
Please allow the person I am requesting information from to answer.
Sorry. Just stating what I am seeing.
Geforce experience optimisation isn't the best way to do the game settings. I would recommend playing around with the settings yourself and finding the sweet spot for your system
No guide will help you set things up properly.
What other changes to your system have you made in order to try and optimise your experience?
its been fine for a year
about 4 weeks its started
and we all get it at the same time
withc makes me think server side
so right around the time the most recent issues from windows arrived.
i havebnt hurd of any
but i did try reinstalling windows and also pupg
my mate hasnt updeted as he had a hacked ver
There have been several issues introduced with the 1903 update to windows that have been causing havok for gaming in general.
his got same problem
I can't do anything to assist a person not using a legitimate copy of windows.
If you are able to downgrade to version 1809 then I would suggest doing so as a troubleshooting step
I don't believe your system specs are causing the issue, but something to do with your system setup overall.
My systems at the office and at home have none of these issues, so i am perplexed as to what could be the root cause.
u in aust
aust?
aus
No, Im in the Netherlands.
There is a new bug that i discovered yesterday:When we die while sound reducer is on,next game is going to have reduced sound while sound reducer is off,and you need to turn it on and off in order to make sound normal again.
@viral monolith Thanks, I have reported this to the team
why i got 50% packet loss ?
maybe you got bad internet or you're connected to a faraway server
I think a few servers were having issues earlier. I heard from another user that they were getting network lag and then the whole squad was kicked due to the lag. It was around the same time.
this is my 5000000 time i am uploading and sending this Crash report. But still IDK I love this community 😭
so my game crashes about 5-10 minutes after gameplay, i just recently reinstalled the game
no error message or anything
by hack👀
excessive pinging......
can you no longer use the level up ticket to level up your survival pass?
hi pleas
smartgaga emulator alowed yes...??
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
hello
i am on ps4 and i cannot play with only ps4 players....
server will not start the game and i am on DUOS, And been 3 minutes now and no game found... I dont want to play with Xbox players....
Xbox players might be using Mouse. and keyboard 🙂
5 min wait ughhh i guess i will play with XBOX! yuck lol lets see if i can win!
hey so theres this message in game now about 12 days left on the pass, level up items cant be used or purchased until the next pass starts.. is that already in effect? how many days left of a pass before they freeze people from using level up items? (12d 1hour left .. maybe at the 12-day mark it cuts off?? like in 1 hour)
Mods, Is there going to be a fix to the "invisible" teamate bug?
I play on Xbox and the game is not letting me change from solos to duos or squads. Any idea why?
I doubt it will be a "hit" tho.. Console players are just that.. Console players. They are used to the controllers and would not want to change.
@unborn osprey Please do not post videos linking to unauthorised devices, instead report them through correct channels
!report
Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support
Ok @celest panther
may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?
Can you please tell me the version of windows you're on?
- WIN+R
- Enter winver and press enter.
- Share the version number with me
Full OS Build number
Cheers!
So, can you try updating with this hotfix to see if it continues happening?
Learn more about update KB4517211, including improvements and fixes, any known issues, and how to get the update.
on it
i am bit newb with this
basically downloading the updates right now.
2019-09 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 for x64 (KB4522738)
i downloaded the updates
lemme restart pc
verifying files
all files successfully validated.
now installing the 2019-09 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 for x64 (KB4522738) its stuck on 74%
lol
What exactly was it with the 1903 that was bad for Pubg? (Or gaming in general)
1903 in itself wasn't bad, but there was a specific build within 1903 that seems to have caused some audio issues, and I believe perhaps a launching issue too.
are there any mods I can talk to right now?
What built of 1903 would that be so i can check
@viral monolith Please ask your question in this channel
1903 OS Build 18362.356 is the bugged build. @urban wren
Ehh are there problems with the EU servers rn? Half an hour ago i played a game no problems. Now massive amounts of down and upload packet loss
Nevermind. Seems to have fixed itself.
@midnight halo Can you give some extra details?
Downloads are steam related, so if you aren't able to complete the download then you may need to speak to steam support.
nevermind i changed the server and it is good
pung g wont open
We are very sorry that this crash occurred. Please help us track down and fix this crash by providing detailed information about this.
Thanks for your help in improving the Game.
Pubg caused my pc to get a blue screen saying: "Critical process died" very nice
and when I rebooted my pc pubg just got uninstalled
Something is wrong with the Wanderer crate, PUBG Team! Need help!
Please state what you need help with and someone will respond if they can.
got ban without any reason never use hack or anything just started playing and got ban permanent. Seriously?? please review my account and unban me please
anyone can help me here please?
guys?
please
reply me
why i get ban
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
@keen maple we are not able to help with ban appeals on the server. Contact the customer support on the page above in order to appeal
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.
Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3
@weary warren it didn't work
need some urgent help
i've been trying to fix this bug for so long
may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?
anyone have any idea as to why my pubg just wont open (pc)? I start it up with steam and it just cancels and gives no error message
@coral ivy does anything appear on screen at all?
the starting up message after clicking play
then it disappears
and nothing else happens
ive updated, restarted, updated drivers etc
@coral ivy Can you send me a private message?
got on well with 1 guy, we both followed each other, played together quite a lot .. but he tried to speak to me .. but i'm unable to use mic due to my disability .. is there's a way i can send him a message?
Not for now,only communication you have except voice chat is pinging items with scroll : (
yes, want to add as friend .. maybe here on discord, steam or whatever
so we can chat personally
That would be the best
so when i try to get on pubg for some reason my whole pc restarts its self i have no problems of overheating at all and my ram is not full and if u were wondering about my graphics card its a gtx 1660 ti i tried uninstalling the game and reinstalling it that didnt work either and btw its the only game that wouldnt start up for me someone plz help
Can you not use the level up ticket to level survivor pass anymore?
@mystic sluice Nope
Can anyone tell how to skydive but actually move around, because when I jump out I just dive straight down and I can't move,
I have tried holding buttons but nothing works
anyone have any idea how to fix losing control of character at the start of matches... when my friend hot drops he loses control of his character for a few seconds within seconds of landing. it is quite game breaking.
@crimson relic make sure u are not holding shift while flying... that causes u to fly straight down i believe
@crimson relic I thought that was fixed🤔,anyway you skydive by holding shift and if you want to move just go with WASD.
@hushed prawn Its probably weaker PC,i know what you mean. 🙃
So can someone tell me why the match replay "Damage dealt" is not showing the same damage dealt as "Last Match" in Mastery? @celest panther @tacit crow
Damage dealt to downed enemies is not counted towards mastery.
Okay makes sense.
need some urgent help
i've been trying to fix this bug for so long
may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?
reinstalled the game...
checked integrity of files
idk whats wrong
it doesn't boot up
no launch commands
I have the same issue. Just gotta keep clicking launch. It'll launch up eventually.
@idle tree like through steam ?
Do you have multiple drives for installed games on steam?
@urban wren no brother
@idle tree yea it just started on its own
@idle tree so i guess new patch will have this fix ?
I usually fix it by reloading steam back up
And sometimes I just launch it a second time
i restarted
removed launch commands
reinstalled
did lots of stuff
still it didn't get fixed.
Thanks @viral monolith and @hushed prawn. It worked, thanks so much 😄
Why does pubg eat bullets? Are the servers hungry or something similar?
@crimson relic No problem,glad we helped you 😄
wdym? @shy breach
Anyone having issues to login to pubg from SEA?
Anyone having packet loss in SEA?
Login problem issue who faces ?
i am unable to login my account, It's showing your account has been disabled for violation of PUBG Mobile guidelines but i had not done anything wrong on my account i follow every guidelines and terms carefully.
thank you
Account id : 5228360153
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
where can I find glossy silver pants from latest utube video?
@delicate agate no
so bullshit
Hello PUBG Support have bought the yellow jacket "Aftermath" with the yellow coupons Unfortunately this does not appear in my Gardrobe my Acount is Store64Heiko "Store64"
@urban wren didn't start steam as admin.
did it work?
i mean
i have to keep launching pubg again and again
then it works
as @idle tree told me
Which build of windows are you on?
You can get the build number by opening the start menu, typing "winver" then hitting enter
Checking update problem.. and showing server busy,server not respong and after all showing error code 154140716...please help me
Why game is not connecting?
Just the game opens and then nothing happens
Why?
Any server issue?
@celest panther
Also, @celest panther - as @wise turtle said - i suffer from that same issue of the game just not wanting to launch from steam, sometimes it starts immediately - others i have to click play like 9 times lol. Kinda just learnt to live with it. Started happening after the patch which reverted audio.
If you need any info to try track that issue down - as I've seen a few people that have it - then I'll provide as much as you need.
Which windows build are you on?
Almost everyone I've seen who has the multiple launch issue has been on that build.
Microsoft released an update recently, I would recommend updating
Personally on 1903 Build 18362.388
I thin 1903 is just generally causing a number of issues
Im on 1809 still and it launches normally, someone i know is on 19H2 and it launches normally too
but something after 356 seems to be causing something odd
Can you confirm its not just a case of the game loading really slowly?
Yeah, that isn't the case.
Please explain what happens
Game launches in task manager, stays open for a good second, closes down
rinse repeat
no event logged in event viewer
nothing
Where do you launch the game from - steam or a shortcut?
Steam
shortcut or steam doesn't matter in this case - same thing happens. Steam is as admin. Same thing without it as admin (just as a test)
Gotta say - seems to be a bit random in my case. Today its launching first try, though yesterday and the day before i had to launch multiple times, so, whatever it is, seems like windows being funky lol
Based on everything I have seen, it really does look like this is being caused by a windows update
but im unsure as to what is exactly happening
Yeah. I'd dig into it, but nothing gets logged in Event Viewer. Only thing that does get logged is that BE gets loaded, then unloaded shortly after
Please keep an eye on it.
My work PC on 295 doesn't seem to encounter this problem either
Do you have any other antivirus or other applications open?
Can you try doing a "safe" start with nothing else running?
Nope, and sure.
so i had the same prob but after the last pubg update it seems to of made it right again
yaya
Just managed to track down a trail of the events that where logged following this. Here are the event viewer events, saved: https://1drv.ms/u/s!Ampd3d0ju9lisQj3XaCq02kGgtgb?e=fYchHh. Could well be an issue with some of these builds and BE tbh
flex n flex
It seems that way, like windows is killing the anticheat
Bare in mind, that was trying to launch the game like 5~ times.
I know 1903 did have issues with BE early on, specifically with actually loading the kernel driver.
I was actually thinking of straight up reverting to a lower build soon anyway - something like 1709, or 1803, whichever is the lowest Turing supports
Doesn't really show much outside of Battleye not staying launched
1709 is end of life now, 1809 is the best "previous" version to target
Yeah. 1903 in it's current state - is stable - but seems to have more issues than are worth investigating, especially with already existent functionality magically breaking with new updates lol.
Like the start menu breaking for alot of people in one of the latest updates - which was an update to solve a CVE in the print spooler (i believe)
hi
Pubg pc just got banned in our country.is there any ban risk if we use vpn to play pubg ? We have no other way. Can any admin reply please ?
😢
@soft fjord What country?
Bangladesh
Please use English in this channel, thanks!
french??
The D sync and lag is extremely bad today. Game is almost unplayable.
@celest panther PUBG is not working for the most of the Bangladeshi players
Is there any server issue?
@restive magnet Some people from that country say that it has been banned there 😦
where u from?
Germany
well i dont believe
For my isp,its not working
but for other ISP,its still working
I am not sure 😦
If the blocked really,then they are ***
a doubt, if someone can answer me, why do the FPS go so bad in Faceits / GLL / competitive games, no matter what pc you have, it is unplayable
Probably a combination of players being more densly packed towards the end-game (since, well, literally 50+ are from phase 4-6), which causes issues with performance. One of the other possible reasons being all the assets that those players bring with them (all their weapons, nades, smokes, vehicles etc.)
Many games would crumble with the same problem
So it isn't just a PUBG issue either
In GLL and such the teams are soooo tightly packed in such small areas. Literally a compound away from eachother. Take into account all the fights going on, all the third-partying, having to draw all the high-detailed player assets etc. and it adds up
Plus - GLL and those tournaments, teams have a vehicle per person most of the time, or multiple vehicles. Again, adds up
Not many games would handle it anywhere near as good as PUBG does, which is the sad thing
Battlefield handles it decently, but that's minus all the buildings, compounds and vehicles - and generally has much smaller maps
So once you think about it - that's ALOT of drawcalls to be making
@idle tree yo any fix ?
And fix for?
The game not starting properly?
I downgraded from 1903 to 1809 over the weekend. That solved it for me, but that was because i was planning to downgrade anyway
well sad
i don't know what to do.
i guess i am spamming launch from steam.
then the game launches
Prices?
@ripe kraken I think you get some crates
Over 100 levels. There is a picture of a blue box. Will Royal finally get a pass?
@viral monolith no
@ripe kraken I think you get that blue box when pass ends
@viral monolith foto send
But the problem of who's happening? from pubg or from players? and I see that they have 0 interest in trying to improve the competitiveness of this game @idle tree
have the pc you have, it goes very bad
I do not mean the MM of the elo system that they have put, I mean how bad the FPS servers go in very small circles with enough people @viral monolith
but I see that PUBG Corp does not care about the competitive
@shy breach The same for me 😦
and they do nothing ... they will complain in the future that the competitive one, if it continues like this, will die...
why pubg server is not working in Bangladesh?
what is happening with PS4 matchmaking especially in australia of a night. I try both crossplay and non-crossplay and cannot find a game.
저랑 티어같이 올리실분 ㅠ
@shy breach since you understood none of what he said, i'll re-iterate it for you in a more simple way
he's trying to say because a lot of stuff happens like smokes and crap in the final stages of competitive PUBG, it goes harder on the machines than it does on a noob game
if your PC lags hard when you play competitively or whatever, you need to learn how to fine tune it or get a better PC, because this isn't exactly the least intensive game
hi
Hello
Anyone able to help teach me this game?
It comes down to what you need help with
My pubg account hacked how to get please tell me
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
Se tiver BR tem como alguém do Xbox chamar alguém do PS4 pra jogar?
If you have BR do you have someone from Xbox call someone from PS4 to play?
Need help when i am unable to launch my PUBG
i have been ban unfairly
!appeal @torpid bone
If you feel you were incorrectly banned please submit an appeal on our support website:
can u teach me how can i
i have been ban from steam
what non sence is that
can u guys help me plzz
@verbal flame this is a support channel. please stop spamming
@torpid bone look at the link from the bot
i know but idk how to raport or where to go
Submit a ticket there
@coarse junco what should i past in issue there is not option of vac ban
no option bro
GTX 1060 3GB
16GB 2133MHz RAM DDR4
i5 7400
The games on my SSD too
But it is not running at 60fps anymore
That and the game seems laggy in comparison to how it did for me back in Alpha
Welcome to pubg hahaha
please help pubg yesterday evening at 23.40 24 hours I got 24 hours to get rid of the 24 hours to get rid of my wife.
I've been suspended for 24 hours, but it doesn't open until time runs out.
.....
I don't know your language, so I may not be able to explain my problem, please help
@gleaming vector
24 hours to get rid of my wife
!appeal @frank crystal
If you feel you were incorrectly banned please submit an appeal on our support website:
i love this game but i don`t know why block my account ,Others tell me that if I need to unblock my game account, I should pay $300 as a reward. He can help me unlock it.why do this i pay for money he really do this wow why do this Are your game companies so short of money?
So.. A guy shoots me with a Scar.. kills me.. and it says I am killed by SLR... What hack do I report that for...
help needed. Unable to launch PUBG
@urban wren Do you happen to have a clip/screenshot if that occuring?
I do yes.
Please send me any relevant information
We need Middle East servers please :((
I have been band unfairly I want my account back it's vca ban
I didn't do anything
And there's no option of vca ban it say its been band by agame developer
I seriously need help
!appeal
Okay, seems the bot is dead.
Go ahead and submit a support ticket over at: https://support.pubg.com/hc/en-us
@torpid bone
There is no option of vca ban option
We don't handle bans in this discord, thus why you need to submit a ticket. The category that you need to select is "Ban".
Well a VAC Ban is a ban. Any type of game-ban goes under that category.
And we can't help you unless you submit a ticket on the above link. The category to select is "Ban", which encomposses all game-related bans.
What steam support told you is correct - though, we can't help you on this discord - only our support team can help you - which you need to submit a ticket for them to help you.
@torpid bone As was said above, please submit a ticket to our support team through the link above. Also, PUBG do not issue VAC bans, only game/developer bans.
VAC stands for Valve Anti Cheat, a system which we do not use.
So if I submit request r they gona unban me??
They will investigate further and give you a final verdict.
Ok I did
!LANG
Please use English in this channel, thanks!
Vac ban done by steam I think, you should take support from steam @torpid bone
first they ban me of vac ban now
they ban me from bettle eye what is wrong with them
Steam support tell me that after verification, not helped me to unblock it. I really have not used illegal software. What should I do? have no way?use other accound?😩 I really don't use illegal software.
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
I have appealed。Steam support tell me can`t help me!!
Steam and PUBG has no connection to each other more than they host the game
That is no steam support. That is PUBG support.
PUBG are the ones issuing bans.
If you have appealed the ban and get the response that nothing will be done then you are banned for valid reason most likely.
what should i do? please help me bro
Either wait till the ban is over.. Or start over without any hacks / cheats / 3rd party application that will itnerfear with gameplay.
I really don't use illegal software. never you know.please trust me .if i really use illegal software I won't tell you here.We are very busy
We?
Not sure what that has to do with it.. Most people using any sort of game-improvement-application.. will indeed come here saying they dont.
Appeal the ban. Wait for response. Wait till ban is over.. or start over.
This ban is 100 years 。My account has been stolen It’s really not what I did.
i have
no way
Can you prove it was "stolen"?
i can
Win a chicken dinner while equipped with a Vector and get 2 kills with a Vector in the match. <<< Do I need to get the final kill with the vector as well? Or can I make two kills and finish the last one with another gun?
Have you provided the proof on the appeal?
stolen account can come back]
I have a message with modified information in my mailbox.
but they fucking ban me with out doing any thing
I have provided
Not sure what "modified information" you talk about.. But if you provided the support with the proof you had then I say again. Wait till ban is over. Or start over.
How you deal with it is up to you and nothing anyone here can help you with. If your ban is perm then go buy a new game and try again.
That is incorrect.
wait for me
If you are banned.. Appeal the ban or start over.
how to Appeal what i need say



