#🤝│community-troubleshooting

1 messages · Page 160 of 1

viral monolith
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@viral monolith do i check on the "type here to search" bar on the button? sorry I legiti just got my new laptop yesterday and I am super new to all this guys

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no in the controll panel

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do I download the 64 or the 86?

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64

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wait what

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u have to download the both

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ohh okay

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u mean the c++

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right?

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yeah

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the c++

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yea the both

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okay! downloaded

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and like all the versions from 2005 to 2017

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What should I do know? I downloaded both of the files

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what have you downloaded

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what version

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Both

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the vc_redist.x64

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but

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and the vc_redist.x86

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there is c++ 2015 64bit and c++ 2015 86bit and c++ 2013 64bit and c++ 2013 86bit

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Visual C++ Redistributable for Visual Studio 2015

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this one

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hang on there is a software installs all this in one

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i use it everytime i re-install windows

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oh okay

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thank you so much bro

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I truly appreciate it

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no problem mate

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ok here

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okay downloading

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👍

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okay it finished downloading

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wow so fast

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@viral monolith what should I do next

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install

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okis

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double click on it and it start exctrating stuff and then it shows a window then press installie

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okay so a window popped up and now says like system runtimes and default applications and other runtimes

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yea thats the one

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perfect!

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what should I do now

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press install in down left

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I do not see visual c++ runtimes 2015

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it will install what ur pc dont have

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like c++ 2012

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ohhhh

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and stuff

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okay i see

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in the far right it says end! failed error for java remove old installation

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jave?

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u dont need it

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oh okay

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some black screen with codes keep popping up lol

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that okey

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sound bug.....😢

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okay i think it finished downloading

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it closed the page by itself haha

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should I try to open pubg now? or resttart

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yes

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try it

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Okay now it says steam- error “an error occured while updating pubg (app running) : 9737

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9736*

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@viral monolith

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u have driver of gpu installed?

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How do I chrck that lol

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Sorry

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😂

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do u see nvidia thingy in the bottom

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and stuff

fading fiber
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@viral monolith restart your pc and try to open pubg again

viral monolith
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@viral monolith the nvida gefore black and green thing?

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@fading fiber okay

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yea

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i guess its steam issue

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try this method

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IDK ANYMORE my bro just go and press pubg and its running

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thank you!

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i will retsatrt it

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and if it doesn't work

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i'll try that method

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no dont

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just re-install steam

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that may work

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Okay

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if not contact an admin

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and tell em

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GIVE ME BACK MA MUNEY

urban wren
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Whenever steam says the app is running.. It's gotten stuck. So should be to just kill it via TM then restart steam.

viral monolith
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okay! so it did worked and I just played my first pubg game ever

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it was not very smooth and I am surprised

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I lowered the settings to only 3 ultra and rest super low

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😄

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NOW GO AND GET EM BOI

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I am running a 2070 Max-Q laptop, do u guys think i need to do something with nvida?

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how do I check that the graphics card is working

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u want to check your gpu?

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like when i look at the game it looks kind of low graphics

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yea

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if thats possible

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oh the graphics

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in game right?

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i can barely even see the letters on the game, like its not smooth

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press esc

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go to settings

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okay

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then go to graphics tab

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then switch stuff to high or ultra

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ty

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np

waxen gale
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if you get lag from the high graphics (and you have an nvidia card) get geforce experience to optimise your game with your system specs.

midnight halo
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server down?

urban wren
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Experience wanted my system on ultra.. f that haha

stone heart
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@midnight halo No, what message are you getting?

midnight halo
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no it is good now......it was saying failed to authenticate to external server....but now it is ok

celest panther
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@midnight halo That particular issue is usually when steam fails to connect properly. Restarting the client usually solves it, though sometimes restarting steam is needed too.

void reef
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What does "Failed to authenticate from external provider" mean?

mossy raft
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steams down bro

viral monolith
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Guys does anyone know how I can right click and hold it when I aim? Instead of just clicking right click once and it aims without me holding it?

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Removed ADS/Aim in key bindings and put left mouse on ADS. Then it's gameplay or something, put ads on hold

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@viral monolith

viral monolith
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ty

grim kite
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I have a question, when does the current season send? Like is there a specific date for it ? Thanks !

celest panther
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15th of October 🙂

grim kite
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Oh thanks ! ❤

cosmic ice
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there is still alot of bugs in Footstep... please...

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my ingame news is not in english language ... how to fix it?

celest panther
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Which country do you play from?

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The patch notes should be localised to the country you are in

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I can link you to the english patch notes if you want

wet lynx
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There seems to be something wrong with the amount of sounds you can hear at 1 time ? Twice in 2 games now im having a fight with someone and all of a sudden hes dead, third party isnt unusual at all but not hearing the third party weapon is.

cosmic ice
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game is totally unplayable with these footstep... it is totally disturbing ... and we cant figure out from which side the enemy is coming ... even after today update the bug is still alive.

viral monolith
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hi guys. I dont know am I at the right place, but I have an issue with PUBG and I dont know what should I do. I play on PC with gameloop and the mouse is not working corectly, it doesnt want to shot when I want, the fire button is alive, it works only when it wants. The mouse is ok, it works otherwise without a problem. I check the settings and everything is ok there. Does someone else have this issue?

wet lynx
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what are you specs?

viral monolith
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what do you mean? what is spec?

celest panther
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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

unique jackal
mossy dome
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The sound still broken it's unplayable.

potent skiff
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the sound is brokeeeeeen

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pls fix valve

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oh shit

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wrong company

viral monolith
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Why i cannot find any zombie servers on EU?

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Help me!!

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is there anybody alive????

frigid trellis
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no

vestal badge
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Just a question i have is that I live in Australia and i'm not able to change the server in which i wanna play anymore why is this. honestly it makes the game less enjoyable due to the fact that i'm only able to find a game fast in squads and the only way i find a game in solos is by waiting 3 mins to switch server.

flat forum
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squad mate required

idle tree
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!lf

regal vaporBOT
viral monolith
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Can someone see why my game play is a bit sloppy

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There is a delay with movement

safe flume
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For some reason I can't connect to the voice chats. It's just RTC Connecting where it gets stuck on, and then hops to no route.

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Ok now it worked.

tight basin
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Hi all. Just got the game for PS4,yes i know im late to the game, iv tried to join FPP server and am currently at 1hr 10mins and counting. is this the norm? TPP joins in like 5secs.....

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Hello

viral monolith
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Help with the stutter lag?

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Mostly when I land

thick jetty
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No tam audio chat working for me.

jovial inlet
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Hello

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I Got Recently banned From PUBG due to No reason Can Anyone Help

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@halcyon spruce

halcyon spruce
jovial inlet
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I Have But Its Been 2 Days No Reply

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@halcyon spruce

celest panther
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Support will respond in due course.

vagrant sentinel
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Help me please. I am a player from Italy, first person view, duo/squad... Where/what do I write?

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eu-lfg?

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p. s. Sorry for my english

dark lake
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Hello??

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My account is on plat.2 and I close pubg and open it and. I found myself in gold IV

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Why??

elder ocean
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Help with the stutter lag?

dark lake
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@elder ocean try to make low settings for smooth fps

elder ocean
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its not fps im getting 150 pfs

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did it b4 last update then was good now doing it after the 50mb patch

tiny jasper
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Hey guys i just bought the battle pass didnt see there was only 17 d left is there a way to refund it or

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like sumthing else feels liek a waste

dark lake
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@tiny jasper if u buy royal pass the game gave you reconfirm before buy it soo... U can't

tiny jasper
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ok dont mind just didnt notice

inner monolith
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why did i get a 11 gb update????? i already maked the update

urban wren
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Then somehting was wrong with it and it redownloaded.

tiny jasper
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i think your math is wrong on steam - 34.99$ for 50 levels but in pounds its £28,42 but 5 levels is $4.99 but in pounds its £4.09 0.o

urban wren
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They arnt that far off

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34,99 U.S. dollars = 28,4696293 British pounds
4,99 U.S. dollars = 4,06011575 British pounds

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And the dollar vs pound changes every hour or so.. And in game can only change via patching so.. :/

tiny jasper
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fair play

weak zodiac
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I'm still have the audio issue where you here nothing (gunshots, footsteps etc) unless you are facing the direction they're coming from. Even after the fix yesterday I still have this issue and can't get it to go away. Please let me know if you need hardware specs to help resolve this

urban wren
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Are you using any sound enhancements via Windows or third party applications?

weak zodiac
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just the steelseries stuff for my headphones

urban wren
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Any drivers you might need that has not been updated perhaps?

bronze mulch
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Hello

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i was playing fine all the days

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but today whenever i join a match in loading it gives me an error

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and send me to mainmenu

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and when i try to join i still get another error

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what should i do

urban wren
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What error`?

bronze mulch
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i coudln't take a screenshoot

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i will try and note it now and send it back ok

urban wren
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You dont recall what it said?

bronze mulch
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i will try now again give me 2 min

bronze mulch
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fixed

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i restarted router

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maybe it fixed it

dark lake
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@bronze mulch in the past i have the same prolem i only delete game files and download a 1gb update and fixed :D

bronze mulch
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@dark lake deleted which files ?

viral monolith
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france

dark lake
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@bronze mulch download zarchiver and enter program after type : pubg mobile or tencent and delete it so it will fixed and thank me
Or delete game and download it from play store!

urban wren
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o_O

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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

craggy ether
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my sounds are so fucked up! gunshots and steps, but not for my friends, i cant tell if someone is shooting from 300m away or 5m

bold wharf
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anyone else getting "Fail to authenticate from external provider" when launching the game? 😮

hushed viper
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i was about to ask the samething lol

urban wren
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Go to Steam and click on “Steam” in the upper left corner. From there, select “go offline” and exit Steam entirely. Reopen Steam and go back online and see if that works for fixing the error.

viral monolith
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My game runs 2 fps max and then crashes

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Nvm, now i can even get in a match

urban wren
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I wouldnt try to get into one if my computer gives me 2 fps max in any game. I'd shut it off and throw the CPU in a cooler

zealous rain
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@craggy ether that was already a problem but after this update i was not able to say if he was in my building or the one 5m away

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This new audio sucks, the old on was bad but this is a new level of bad

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bring back the old audio

viral monolith
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They changed gun sounds?

zealous rain
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no footstpes

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steps

edgy carbon
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where can i report a bug with the skeleton queen jacket? it makes the players torso disappear

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i know at least 6 people that have the same bug so it must be a thing

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i tried it with multiple outfits

coarse junco
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@edgy carbon you have a screenshot/video for me?

celest panther
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@edgy carbon We are aware of the issue and are investigating

torn ingot
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I need help

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Pls

severe thicket
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I need a support reporter to help me

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help me please

frank hound
reef frigate
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fix ur freaking glitches

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this game is trash

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after a network lag i ran through the whole map but in actual i was stuck at the same place where i get disconnected

elder ocean
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zzzzz

foggy portal
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i am a sea server player. if i play in NA server using vpn ,ITS OK OR NOT? PLZZ HELP

tired sluice
viral monolith
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anyone know when we are getting ping based server allocation instead of location?

foggy portal
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why this intializing take tooooo much time? what the fuck is this prob?

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plzzzz fix it

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its not only for me....my friends tooo

maiden garnet
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hi

storm acorn
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can anyone help me

sterile jungle
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Hello

carmine light
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im having constant issues with my voice just stops transmitting in this discord server

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it showing connected with full bars but it will just randomly stop

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and i disconnect and rejoin the room, i get the Red No Route and then it trys to reconnect itself a couple times then works again

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10minutes later same cycle

halcyon socket
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i suspect a cheater .. however, when they killed me - my pubg crashes and i find that very odd so i can't make any report .. anyway, restarted game .. there's no replay of it? i find that odd too .. i thought it'd record everything right up till it crashes or match is over? - what i can do to report this cheater? - i've checked pubg report, seems hard to tell if it's legit or not - is there's a way i can report it? or let it go?

celest panther
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!report

regal vaporBOT
celest panther
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You can raise a ticket with our support team and attach any relevant evidence

halcyon socket
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that's the problems .. don't have any evidence on me .. but i'll check that forum and see what it requires

viral monolith
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hello

frigid trellis
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network lag and server crash?

soft yarrow
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wtf....i can t play....network lag everytime

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hello guys?

urban wren
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Hello.

undone kernel
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Hey apperently theres a "bug" where teamates cant see names/numbers on other teamates. Is this a known issue? I'm sick of getting team killed by this.

urban wren
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Does this happen often to you?

cunning sail
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How can I turn off the engine on a car as I'm cruising so it doesn't make any sound?

celest panther
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Press Z by default on PC, Left on the D-Pad for console/controller

midnight halo
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when are the shit footsteps being fixed

vernal ocean
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Please change the footstep sound to old one. This new sound sucks. Worst sound system ever.

heavy bronze
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hello

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i want help

viral monolith
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i dont get why so many people have issues with the "in-game voice chat" in pubg
my in-game voice chat used to work perfectly well, and now it's not working,
yes, i tried everything,
i went through every online help tutorial with no luck
i mean... wow
Sometimes i even play pubg at my local esports center and the in-game voicechat doesnt work on EVERY computer
i even ask the guys who work there and they tell me... "it's PUBG, dude. we dont know."
just wow

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i mean, damn , how long has this game been out and something as simple as the in-game voicechat is still bugged??? wow pokiBruh

celest panther
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Did you switch your audio from 48000Hz to the 441000Hz option?

midnight halo
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@celest panther yes

celest panther
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Sorry, that question was in relation to the issue the person above was having with VOIP

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@midnight halo Please keep your comments constructive.

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We are gathering feedback relating to the changes made to sound in the 4.3 update and will make changes accordingly.

midnight halo
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@celest panther can i use autohotkey to disable alt-tab in game?

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or is there any method to disable alt-tab in-game?

celest panther
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I wouldn't recommend using auto hotkey

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But there are ways to disable that function that you can find on your favorite search engine.

midnight halo
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ok

worldly drift
languid kindle
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‏ Hello
‏My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it.
Notes:I’m not hack and I’m didn’t use any thing about a hack.

celest panther
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!appeal @languid kindle

regal vaporBOT
celest panther
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We don't discuss bans here on discord.

languid kindle
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I will delet my game because this is not fair. I swear I am not a cheater.

celest panther
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Please follow the link I gave you above to appeal the ban

worldly drift
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@hushed scaffold

languid kindle
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@celest panther thank you my bro i will try

mortal sigil
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How can I report a cheat/macros selling

urban wren
dawn nexus
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Hey I will try to upload a video but is anyone experiencing worse frames than usual on Erangel? I'm losing frames in between looting phase (first 2-3min of game)

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with a computer that shouldn't lose frames

cosmic ice
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I uploaded that damn Crash report 100 times and still its not fixed yet... Come on .... 😭

soft yarrow
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wtf is this game?

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2 games with network lag dude

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i want my money back

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yesterday the same

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thx for this game

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guys

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the best

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I CAN T PLAY

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😡

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pls met in game more skins for more money guys

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dont fix your game

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it s fine

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more skins more money....right

hollow hearth
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watch

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wtf?

soft yarrow
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😲

hollow hearth
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with a vbrm

soft yarrow
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omg..this game is broken

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today 2 games last 7 people with mi squad....network lag

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i am so tilt now

ashen merlin
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hello

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i cant play only one map.. ihave just random map..?
why?

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I have no choice select my favorite

viral monolith
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i mean, i can't hear my teammates in the in-game chat, no way to communicate with them,

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is there a "48000Hz to the 441000Hz" option in pubg 🤔

viral monolith
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i mean, it's the same thing at my local esports center, the in-game chat doesnt work on every computer

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and i dont even use my account when i'm there, they log me in with their accounts

weary warren
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@tidal ermine This discord isn't for PUBG Mobile support or Discussion, sorry!

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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

cunning sail
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Can you never get the shroud or doc skins in pubg ever again?

ocean raft
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dont think so!..

restive magnet
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@weary warren Can you help me with one problem pls? Game says out of video memory to allocate a texture

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how to fix this?

weary warren
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Looks like you're out of video memory and cannot allocate the texture.

restive magnet
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how to fix?

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my gpu is 1050Ti

weary warren
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What are your PC specs?

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Full PC specs please

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Which version of the 1050Ti?

tidal ermine
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Hello Pubg Team,
My name is Yousif, i got banned today because of my friend’s pc, i have opened my account on my friend’s pc and then i got banned, i knew later that my friend use a hack on his pc, i did not know that i swear, i have been playing PUBG since the third season and i have never used a hack in my life, please forgive me for this mistake,
This is my ID: 5195169781

weary warren
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@tidal ermine I have responded to you regarding this already. Please make sure you're reaching out to the correct team regarding your ban. This Discord supports PC and Console PUBG players.

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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

round tulip
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Hi guys. I'm based in New Zealand.. when playing FPP, I ** ALWAYS ** need to wait 3 minutes so PUBG asks me to change region to SEA. It never finds people in less than 3 minutes.

Can I manually select which server to play?

celest panther
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Manual server selection is not something you can do. Ideally you should play in your own region, hence the wait, so it gives you as much opportunity as possible to get a good low latency match in your local region.

languid kindle
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Hi my brother s

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I want to know why I was banned and I didn't use any cheats

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I'm so frustrated I'm not a cheater why my account was blocked

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‏Company Pubg do not reply to the e-mail automatic reply
‏sent support from inside the game,from website
But no any reply
‏There are automatic replies and then say the conversation has been closed

subtle quiver
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does anybody knows why when pubg is open my disc in the task manager is at 100% and my cpu and ram are not?

restive magnet
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@weary warren Sorry,i went somewhere that time

weary warren
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@languid kindle Support replies are not automated. We cannot assist with any bans, temporary or permanent.

restive magnet
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PC Spec: Intel corei5 7400 3.0 ghz
Ram: 8GB(8GB avilable)
Nvidia 436.30

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@weary warren

weary warren
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Which version of the GPU?

restive magnet
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Nvidia Geforce GTX

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1050Ti

weary warren
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RAM amount? Is it reference card, or does another manufacturer produce it?

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As in EVGA, Gigabyte, etc.

restive magnet
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Ram 8GB,DDR4

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umm...hello?

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My game was ok till yesterday, yesterday I reinstalled my windows

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but im sure I installed all the driver softwares

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dunno why error happening this time

celest panther
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I think you are misunderstanding the question. There are multiple versions of the 1050Ti, including a 2GB and a 4GB model. How much memory does your 1050Ti have?

restive magnet
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srry,4gb model

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@celest panther

weary warren
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Unfortunately, I'm not sure what help we can be.

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This is a standard Unreal Engine error message which occurs in multiple games.

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Have you changed anything on your system for standard, for example Page File size and location, NVIDIA control panel settings, etc?

restive magnet
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Yes,I changed my virtual memory setting,can u pla tell me whats the defalut? System managed size or No paging file?

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Maybe its all happening for this

weary warren
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I don't know the default values, sorry.

restive magnet
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No i mean im sure its not custom,can i send u a scrnshot DM?

weary warren
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I'm confused, you said "Yes,I changed my virtual memory setting", but say you haven't?

restive magnet
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can i send u a scrnshot?

weary warren
#

I wouldn't be able to tell if it's correct or not, sorry.

restive magnet
#

that would be easy to understand

weary warren
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It is different from system to system

restive magnet
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:/

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ok

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lemme try with all settings then

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and thanks for ur help

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BTW I have a request to PUBG team, Pls add M416 skin next season pass update or any streamers skin

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😛

weary warren
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@restive magnet

restive magnet
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Thanks so much

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🙂 ❤

viral monolith
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when is PCxConsole crossplay coming, if at all

celest panther
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We have no plans to introduce that

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The PC and console versions of the game have significant balance differences that would make it extremely unfair

viral monolith
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why is PUBG using up all of my CPU to the point where I can't even hear people in discord

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I have a 2060, i5 7600 and 24GB of RAM

mental rampart
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er

urban wren
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Bad cooling maybe

viral monolith
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how does that make any sense?

urban wren
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What makes no sense to you?

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You are saying that you are havign a cpu issue with pubg but your cpu should be able to handle the game no problems. If your cooling is shit then your cpu will suffer.

viral monolith
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it's at a constant 50 degrees mate

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@urban wren

urban wren
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Ok

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Then what do you think the problem is?

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Maybe other applications?

idle tree
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4 cores/ 4 threads is the reason. PUBG's multi-threaded, and uses as many cores as available

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Infact, any UE4 game does

viral monolith
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PUBG is literally using 70% of my CPU

idle tree
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And? It's resource intensive

mental rampart
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Could you please tell me how should i do if i want to play games with others in discord

celest panther
#

A CPU that is maxed out is not a good thing.

viral monolith
#

so how do I fix that @celest panther

celest panther
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You don't fix it.

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70% load is about right

viral monolith
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so discord and PUBG use up 100% of my CPU in total

celest panther
#

That load increases as you reduce the graphics, but that then means that your GPU isn't doing its job

viral monolith
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so how do I fix that

celest panther
#

Find the sweet spot for your system by altering the graphics to an optimal range

viral monolith
#

the game runs at a smooth 100FPS

celest panther
#

Then I'm unsure what your complaint is

viral monolith
#

my complaint is

#

that I can't use discord whilst playing PUBG bcuz it just lags when I speak or when my friends speak

celest panther
#

Then that sounds like something you should speak to discords support team about

urban wren
#

Could be a connection issue.

celest panther
#

I can only assist with PUBG. If you are having issues with another application then you need to speak to that application's support team

idle tree
#

Besides, discord eating 10% alone? Seems abit much to me, discord literally eats like 1% for me lol

celest panther
#

Your clock speed is much higher.

viral monolith
#

well it's whenever I am tabbed into PUBG when I can't really use discord for communication

#

when I tab back in it's fine

celest panther
#

It is still a discord issue that you should talk to them about

viral monolith
#

pretty sure that it's just PUBG eating up too much of my CPU

urban wren
#

Shouldnt be. As I havnt heard any other issues like it.. And my CPU is fine with it.. And it's not as good.

viral monolith
#

but then why is PUBG using 70-90% of it

idle tree
#

To actually process stuff. If it was using like 10% the game would run like absolute dog-shite as it would be resource-limited

urban wren
#

My CPU runs smoothly on 100% with pubg running and i have no issues

#

Only thing that caauses issues with my sound is either connection or the compressor

idle tree
#

PUBG eats about 60% on my 8600k, that's across 6 cores. COD eats 80%, Battlefield 70-80%. Engines tend to use as much resources as they can. More resources available generally = the more it will try to allocate to itself to process stuff quicker in the background

urban wren
#

"If it fits, it sits"

celest panther
#

I knew i should have renamed you back to kitten.

urban wren
#

:

mossy dome
#

@celest panther What happened to the Leo suit ?

idle tree
#

Due to a bug which gave the leo-suit a inverted tail - and inadvertadly a raging erection, it was removed @mossy dome. It'll come back though

mossy dome
#

Do you know when ?
It's been a while since they removed it. @idle tree

idle tree
#

No idea when it'll come back. I'm sureit'll be communicated through the official channels once it does thoufh

mossy dome
#

Ok, thank you.

fiery tendon
#

For the last two hours, we've been receiving a lot of feedback and reports of PC NA players stuck in matches or crashing out of games within the first few minutes. I don't see any official statement from PUBG Support. Is this a known issue?

#

There's been an ongoing discussion in PUBG Reddit, but it doesn't appear to be resolving itself.

urban wren
#

We've?

#

If people have experienced this bug ad reported it to those that are in position to fix said issue, then it is being looked into.

#

I believe there was already a fix out (or being worked on as of now) for the issue where people crash during landing

fiery tendon
#

We've meaning PUBG Reddit, sorry for the lack of clarification.

#

I haven't seen any official comments which is why I was asking here

#

Typically, there will be a comment on PUBG Support when hot fixes are being applied. As of right now, there are still users experiencing the network lag.

urban wren
#

Issue realted to the "crashing when landing" has been up as topics. If not fixed as of today then they are for sure looking at it.

#

But I believe it would be much more helpful knowing exactly how it crashes, where, when and if there is any sort of error msg related to it.

fiery tendon
#

With so many players reporting it, I can't answer that for every one

#

some it's a mixture of the game dropping to 1 FPS and staying that way until they inevitably get kicked from the server. Others the match making clock is stuck and the plane won't start. Some people are crashing while parachuting. Others in the middle of the game.

#

One person has provided the error message of "error 6.2.6 a2f4f3"

#

It all seems to vary for the cause. But the main thing in combination seems to be that it started happening a few hours ago

#

and has not changed or improved

urban wren
#

If it started recently then I'd give it some time to see what is being said.

fiery tendon
#

It started about 5 hours ago

urban wren
#

Yes.

#

And most people working on this are on the other side of the world.

fiery tendon
#

I'm posting here to boost the signal. There is no need to talk down to me when I'm just trying to pass along any information

urban wren
#

They will soon wake up and maybe have something to say about it on twitter or elsewhere.

fiery tendon
#

PUBG is a global game and I'm just relaying what's happening at the present moment

urban wren
#

Quote me downtalking you please and I will change my wording.

fiery tendon
#

It came off as dismissive and didn't feel helpful. Rereading it, I can see how it could be taken both ways

elder ocean
#

Games fukd again lags worse then b4

celest panther
#

Can you give me more details @elder ocean?

elder ocean
#

Yes I can pubg = lag studder I can run it better on low settings on

#

But then I’ll just bin my 2080 ti with my i9

celest panther
#

So not lag in the sense of ping/packet loss, but performance and frame rate related issues?

#

Any chance you can clip it occuring so I can forward it along?

tranquil copper
#

Hello my account is banned when i am just in the lobby i dont use any hack or any attechment i just pushing my rank for conquare my taking tp and just take fight in last zone . why i got banned please help me

idle tree
#

!appeal

regal vaporBOT
tranquil copper
#

how to submit the appeal? plz help

idle tree
#

Follow the instructions it gives you

viral monolith
#

@idle tree he is talking about pubg mobile

idle tree
#

In that case;

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

still sonnet
#

Have they created a way to put the original PUBG theme music back? It would be nice to have that in the setting as a choice... The original theme music actually makes me feel like I'm playing PUBG!! ping me with an official response please.

celest panther
#

Sorry, as far as im aware that won't be returning

viral monolith
#

why pubg lite not working??!

#

!pubgl

#

!pubglite

urban wren
#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

wise turtle
#

may i know whats the reason of my game not launching ?

#

can anyone help ?

#

i just reinstalled my game.

#

my pc crashed so my game got uninstalled

#

installed again by giving it directions to existing drive where i already had files

#

after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.

#

?

wise turtle
#

@livid parcel @celest wraith @weary warren

urban wren
#

!ts

regal vaporBOT
viral monolith
#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

still bramble
#

Hi, I am getting some weird mouse lag - basically the mouse sensitivity is very low when I move it a little bit and when I move it more then it speeds up really fast , hard to describe it, would anyone be able to help?

urban wren
#

Mouse acceleration set in Windows.

#

Please hold

still bramble
#

No not that type of lag, hard to explain

#

Like how should I say, there is a delay between the "slow" and "fast" sensitivity

urban wren
#

Yes. "Enhance Pointer Precision"

still bramble
#

it has been off for ages

urban wren
#

Yes.

#

Try turning it on.

still bramble
#

I have tried doing it back and fourth many times now :/

urban wren
#

Is this in windows or in game only?

still bramble
#

Game only, every other game is fine also

urban wren
#

Would you be able to record this happening live?

still bramble
#

I can try

urban wren
#

Maybe a polling issue

still bramble
#

I am bascially moving my mouse about the same speed all the time

#

and couple of times the other way

unborn osprey
#

can xbox players play with mouse and keyboard!!!?
i cant put my mouse and keyboard on my ps4?
this is not FAIR lol

weary warren
#

@unborn osprey There is no native support for mouse and keyboard on console.

viral monolith
#

hmmm

#

just found out that my in-game voice chat doesnt work when i'm connected to one specific wifi router

#

but when i connect to another, it works

idle tree
#

Probably an issue with the network setup of that router

viral monolith
#

it was working fine, then suddenly it stopped working

celest panther
#

If its only happening via one of your routers, that suggests a networking issue on your end.

#

Unfortunately we can't troubleshoot that.

elder ocean
#

THE FUK IS wrong with this server lag

#

ausssie for the win

celest panther
#

@elder ocean Can you provide some additional details?

elder ocean
#

lagg when landing

#

shooting

#

ping mint and like 110 fps

#

its like a studder

celest panther
#

So to confirm, when you say lag are you talking about high ping/packet loss or FPS hitching?

elder ocean
#

in a squad atm all 3 of us are getting it at the same time

#

nope

#

its like a studder

celest panther
#

So FPS hitching

elder ocean
#

yeh

celest panther
#

What are your system specs, including your GPU driver version and the full build number of windows (You can obtain that by opening the start menu and typing "winver" then hitting enter)

elder ocean
#

2 of us have the rtx2080 and the other guy has 1070

#

its not my system

celest panther
#

Are you yourself experiencing an issue?

elder ocean
#

yehh

celest panther
#

Please provide the information I requested above

elder ocean
#

onley game that dose it

#

kk

#

cant paste here

urban wren
#

Write it down please.

idle tree
#

If it's an image you're wanting to share - use Imgur or something similar

celest panther
#

What are your graphics settings ingame?

elder ocean
#

settings are optimised to geforse

urban wren
#

Just to make it clear to my eyes.. Pubg is located on one of the SSD drives correct?

elder ocean
#

m.2 yes

#

i play bf5 with rtx on and its fine

urban wren
#

Game comparisation means very little sadly tho.

elder ocean
#

ive played with it dosnt seam to fix it

#

other boys same

celest panther
#

What occurs in other games - especially those on entirely different engines - is mostly irrelevant.

#

What are your GPU driver versions?

elder ocean
#

latest

#

came out yeterday

celest panther
#

Please provide the version number

urban wren
#

He did

#

436.48

celest panther
#

No, he hasn't

elder ocean
#

436.48

celest panther
#

Please allow the person I am requesting information from to answer.

urban wren
#

Sorry. Just stating what I am seeing.

elder ocean
#

i did his right

#

and i sent it to u as well tak

#

privetly

celest panther
#

Geforce experience optimisation isn't the best way to do the game settings. I would recommend playing around with the settings yourself and finding the sweet spot for your system

#

No guide will help you set things up properly.

#

What other changes to your system have you made in order to try and optimise your experience?

elder ocean
#

its been fine for a year

#

about 4 weeks its started

#

and we all get it at the same time

#

withc makes me think server side

celest panther
#

so right around the time the most recent issues from windows arrived.

elder ocean
#

i havebnt hurd of any

#

but i did try reinstalling windows and also pupg

#

my mate hasnt updeted as he had a hacked ver

celest panther
#

There have been several issues introduced with the 1903 update to windows that have been causing havok for gaming in general.

elder ocean
#

his got same problem

celest panther
#

I can't do anything to assist a person not using a legitimate copy of windows.

elder ocean
#

i got a real copy mate as sent to u

#

im playing 0n 2k res as well

celest panther
#

If you are able to downgrade to version 1809 then I would suggest doing so as a troubleshooting step

#

I don't believe your system specs are causing the issue, but something to do with your system setup overall.

elder ocean
#

all 3 of us >?

#

same time

celest panther
#

My systems at the office and at home have none of these issues, so i am perplexed as to what could be the root cause.

elder ocean
#

u in aust

celest panther
#

aust?

elder ocean
#

aus

celest panther
#

No, Im in the Netherlands.

viral monolith
#

There is a new bug that i discovered yesterday:When we die while sound reducer is on,next game is going to have reduced sound while sound reducer is off,and you need to turn it on and off in order to make sound normal again.

celest panther
#

@viral monolith Thanks, I have reported this to the team

chilly sail
#

why i got 50% packet loss ?

viral monolith
#

maybe you got bad internet or you're connected to a faraway server

fiery tendon
#

I think a few servers were having issues earlier. I heard from another user that they were getting network lag and then the whole squad was kicked due to the lag. It was around the same time.

cosmic ice
#

this is my 5000000 time i am uploading and sending this Crash report. But still IDK I love this community 😭

viral monolith
#

so my game crashes about 5-10 minutes after gameplay, i just recently reinstalled the game

#

no error message or anything

runic seal
#

by hack👀

viral monolith
#

excessive pinging......

mystic sluice
#

can you no longer use the level up ticket to level up your survival pass?

whole rivet
#

hi pleas

smartgaga emulator alowed yes...??

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

unborn osprey
#

hello

#

i am on ps4 and i cannot play with only ps4 players....

#

server will not start the game and i am on DUOS, And been 3 minutes now and no game found... I dont want to play with Xbox players....

#

Xbox players might be using Mouse. and keyboard 🙂

#

5 min wait ughhh i guess i will play with XBOX! yuck lol lets see if i can win!

pearl schooner
#

hey so theres this message in game now about 12 days left on the pass, level up items cant be used or purchased until the next pass starts.. is that already in effect? how many days left of a pass before they freeze people from using level up items? (12d 1hour left .. maybe at the 12-day mark it cuts off?? like in 1 hour)

undone kernel
#

Mods, Is there going to be a fix to the "invisible" teamate bug?

brisk garnet
#

I play on Xbox and the game is not letting me change from solos to duos or squads. Any idea why?

unborn osprey
#

i bet people are doing this and also on XbOX! 😦

#

UNFAIR PLAY 😦

#

=a HOLES

urban wren
#

I doubt it will be a "hit" tho.. Console players are just that.. Console players. They are used to the controllers and would not want to change.

solemn moon
#

is test servers down ???

#

When can test servers be played again ?

celest panther
#

@unborn osprey Please do not post videos linking to unauthorised devices, instead report them through correct channels

#

!report

regal vaporBOT
midnight halo
#

@celest panther how can i delete all the pubg settings?

#

all the config files?

unborn osprey
#

Ok @celest panther

wise turtle
#

may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?

weary warren
#

Can you please tell me the version of windows you're on?

wise turtle
#

1903

#

if i am not wrong

weary warren
#
  1. WIN+R
  2. Enter winver and press enter.
  3. Share the version number with me
#

Full OS Build number

wise turtle
#

1903

#

OS Build 18362.356

#

@weary warren here you go brother.

weary warren
#

Cheers!

#

So, can you try updating with this hotfix to see if it continues happening?

wise turtle
#

on it

#

i am bit newb with this

#

basically downloading the updates right now.

#

2019-09 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 for x64 (KB4522738)

#

i downloaded the updates

#

lemme restart pc

#

verifying files

#

all files successfully validated.

#

now installing the 2019-09 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 for x64 (KB4522738) its stuck on 74%

#

lol

urban wren
#

What exactly was it with the 1903 that was bad for Pubg? (Or gaming in general)

weary warren
#

1903 in itself wasn't bad, but there was a specific build within 1903 that seems to have caused some audio issues, and I believe perhaps a launching issue too.

viral monolith
#

are there any mods I can talk to right now?

urban wren
#

What built of 1903 would that be so i can check

weary warren
#

@viral monolith Please ask your question in this channel

#

1903 OS Build 18362.356 is the bugged build. @urban wren

urban wren
#

Ah

#

18362.267 should be fine then

heady wyvern
#

Ehh are there problems with the EU servers rn? Half an hour ago i played a game no problems. Now massive amounts of down and upload packet loss

#

Nevermind. Seems to have fixed itself.

midnight halo
#

PUBG not downloading after 27.3 GB

#

it is saying server content unreachable

celest panther
#

@midnight halo Can you give some extra details?

#

Downloads are steam related, so if you aren't able to complete the download then you may need to speak to steam support.

midnight halo
#

nevermind i changed the server and it is good

elder ocean
#

pung g wont open

#

We are very sorry that this crash occurred. Please help us track down and fix this crash by providing detailed information about this.

Thanks for your help in improving the Game.

void reef
#

Pubg caused my pc to get a blue screen saying: "Critical process died" very nice

#

and when I rebooted my pc pubg just got uninstalled

viral monolith
#

Something is wrong with the Wanderer crate, PUBG Team! Need help!

celest panther
#

Please state what you need help with and someone will respond if they can.

keen maple
#

got ban without any reason never use hack or anything just started playing and got ban permanent. Seriously?? please review my account and unban me please
anyone can help me here please?

#

guys?

#

please

#

reply me

#

why i get ban

quick chasm
#

!appeal

regal vaporBOT
quick chasm
#

@keen maple we are not able to help with ban appeals on the server. Contact the customer support on the page above in order to appeal

viral monolith
#

why when im joining a server

#

the game not responding

#

help me pls

#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

wise turtle
#

@weary warren it didn't work

#

need some urgent help

#

i've been trying to fix this bug for so long

#

may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?

wise turtle
#

gosh no one is here.

#

i guess uninstall it is and reinstalling it would fix it

coral ivy
#

anyone have any idea as to why my pubg just wont open (pc)? I start it up with steam and it just cancels and gives no error message

viral monolith
#

@coral ivy does anything appear on screen at all?

coral ivy
#

the starting up message after clicking play

#

then it disappears

#

and nothing else happens

#

ive updated, restarted, updated drivers etc

viral monolith
#

@coral ivy Can you send me a private message?

halcyon socket
#

got on well with 1 guy, we both followed each other, played together quite a lot .. but he tried to speak to me .. but i'm unable to use mic due to my disability .. is there's a way i can send him a message?

viral monolith
#

Not for now,only communication you have except voice chat is pinging items with scroll : (

halcyon socket
#

yes, want to add as friend .. maybe here on discord, steam or whatever

#

so we can chat personally

viral monolith
#

That would be the best

spiral field
#

so when i try to get on pubg for some reason my whole pc restarts its self i have no problems of overheating at all and my ram is not full and if u were wondering about my graphics card its a gtx 1660 ti i tried uninstalling the game and reinstalling it that didnt work either and btw its the only game that wouldnt start up for me someone plz help

mystic sluice
#

Can you not use the level up ticket to level survivor pass anymore?

viral monolith
#

@mystic sluice Nope

crimson relic
#

Can anyone tell how to skydive but actually move around, because when I jump out I just dive straight down and I can't move,

#

I have tried holding buttons but nothing works

hushed prawn
#

anyone have any idea how to fix losing control of character at the start of matches... when my friend hot drops he loses control of his character for a few seconds within seconds of landing. it is quite game breaking.

#

@crimson relic make sure u are not holding shift while flying... that causes u to fly straight down i believe

viral monolith
#

@crimson relic I thought that was fixed🤔,anyway you skydive by holding shift and if you want to move just go with WASD.

#

@hushed prawn Its probably weaker PC,i know what you mean. 🙃

vivid shuttle
#

So can someone tell me why the match replay "Damage dealt" is not showing the same damage dealt as "Last Match" in Mastery? @celest panther @tacit crow

celest panther
#

Damage dealt to downed enemies is not counted towards mastery.

vivid shuttle
#

Okay makes sense.

wise turtle
#

need some urgent help
i've been trying to fix this bug for so long
may i know whats the reason of my game not launching ?
can anyone help ?
i just reinstalled my game.
my pc crashed so my game got uninstalled
installed again by giving it directions to existing drive where i already had files
after that the game launches through steam and says DannyS is playing PUBG.. and then goes back to DannyS Online. Hence , the game never launches.
?

#

reinstalled the game...

#

checked integrity of files

#

idk whats wrong

#

it doesn't boot up

#

no launch commands

idle tree
#

I have the same issue. Just gotta keep clicking launch. It'll launch up eventually.

wise turtle
#

@idle tree like through steam ?

urban wren
#

Do you have multiple drives for installed games on steam?

idle tree
#

Yup @wise turtle

#

Dunno what causes it either. Kinda just live with it

wise turtle
#

@urban wren no brother

#

@idle tree yea it just started on its own

#

@idle tree so i guess new patch will have this fix ?

urban wren
#

I usually fix it by reloading steam back up

#

And sometimes I just launch it a second time

wise turtle
#

i restarted

#

removed launch commands

#

reinstalled

#

did lots of stuff

#

still it didn't get fixed.

urban wren
#

Rebooted?

#

Started steam as admin?

crimson relic
#

Thanks @viral monolith and @hushed prawn. It worked, thanks so much 😄

shy breach
#

Why does pubg eat bullets? Are the servers hungry or something similar?

viral monolith
#

@crimson relic No problem,glad we helped you 😄

deft condor
#

wdym? @shy breach

viral monolith
#

Anyone having issues to login to pubg from SEA?

olive kettle
#

Anyone having packet loss in SEA?

atomic folio
#

Login problem issue who faces ?

#

i am unable to login my account, It's showing your account has been disabled for violation of PUBG Mobile guidelines but i had not done anything wrong on my account i follow every guidelines and terms carefully.
thank you
Account id : 5228360153

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

brisk hornet
#

where can I find glossy silver pants from latest utube video?

delicate agate
#

Can i Purchasing upgrade level item at pass4 right now ?

#

@gleaming vector

viral monolith
#

@delicate agate no

delicate agate
#

so bullshit

tight epoch
#

@viral monolith is going around into rooms mic spamming

#

so is @viral rapids

cedar sapphire
#

Hello PUBG Support have bought the yellow jacket "Aftermath" with the yellow coupons Unfortunately this does not appear in my Gardrobe my Acount is Store64Heiko "Store64"

wise turtle
#

@urban wren didn't start steam as admin.

urban wren
#

did it work?

wise turtle
#

i mean

#

i have to keep launching pubg again and again

#

then it works

#

as @idle tree told me

celest panther
#

Which build of windows are you on?

#

You can get the build number by opening the start menu, typing "winver" then hitting enter

dark grail
#

Checking update problem.. and showing server busy,server not respong and after all showing error code 154140716...please help me

restive magnet
#

Why game is not connecting?

#

Just the game opens and then nothing happens

#

Why?

#

Any server issue?

#

@celest panther

idle tree
#

Also, @celest panther - as @wise turtle said - i suffer from that same issue of the game just not wanting to launch from steam, sometimes it starts immediately - others i have to click play like 9 times lol. Kinda just learnt to live with it. Started happening after the patch which reverted audio.

If you need any info to try track that issue down - as I've seen a few people that have it - then I'll provide as much as you need.

celest panther
#

Which windows build are you on?

wise turtle
#

ummm

#

1903

#

OS Build 18362.356

celest panther
#

Almost everyone I've seen who has the multiple launch issue has been on that build.

#

Microsoft released an update recently, I would recommend updating

idle tree
#

Personally on 1903 Build 18362.388

celest panther
#

I thin 1903 is just generally causing a number of issues

#

Im on 1809 still and it launches normally, someone i know is on 19H2 and it launches normally too

#

but something after 356 seems to be causing something odd

#

Can you confirm its not just a case of the game loading really slowly?

idle tree
#

Yeah, that isn't the case.

celest panther
#

Please explain what happens

idle tree
#

Game launches in task manager, stays open for a good second, closes down

#

rinse repeat

#

no event logged in event viewer

#

nothing

celest panther
#

Where do you launch the game from - steam or a shortcut?

idle tree
#

Steam

#

shortcut or steam doesn't matter in this case - same thing happens. Steam is as admin. Same thing without it as admin (just as a test)

#

Gotta say - seems to be a bit random in my case. Today its launching first try, though yesterday and the day before i had to launch multiple times, so, whatever it is, seems like windows being funky lol

celest panther
#

Based on everything I have seen, it really does look like this is being caused by a windows update

#

but im unsure as to what is exactly happening

idle tree
#

Yeah. I'd dig into it, but nothing gets logged in Event Viewer. Only thing that does get logged is that BE gets loaded, then unloaded shortly after

celest panther
#

Please keep an eye on it.

#

My work PC on 295 doesn't seem to encounter this problem either

#

Do you have any other antivirus or other applications open?

#

Can you try doing a "safe" start with nothing else running?

idle tree
#

Nope, and sure.

ocean raft
#

so i had the same prob but after the last pubg update it seems to of made it right again

viral monolith
#

yaya

idle tree
viral monolith
#

flex n flex

celest panther
#

It seems that way, like windows is killing the anticheat

idle tree
#

Bare in mind, that was trying to launch the game like 5~ times.

#

I know 1903 did have issues with BE early on, specifically with actually loading the kernel driver.

I was actually thinking of straight up reverting to a lower build soon anyway - something like 1709, or 1803, whichever is the lowest Turing supports

celest panther
#

Doesn't really show much outside of Battleye not staying launched

#

1709 is end of life now, 1809 is the best "previous" version to target

idle tree
#

Yeah. 1903 in it's current state - is stable - but seems to have more issues than are worth investigating, especially with already existent functionality magically breaking with new updates lol.

#

Like the start menu breaking for alot of people in one of the latest updates - which was an update to solve a CVE in the print spooler (i believe)

upbeat thistle
#

hi

soft fjord
#

Pubg pc just got banned in our country.is there any ban risk if we use vpn to play pubg ? We have no other way. Can any admin reply please ?

edgy pawn
#

😢

viral monolith
#

@soft fjord What country?

edgy pawn
#

Bangladesh

#

@viral monolith

soft fjord
#

Bangladesh

viral monolith
#

That is sad 😢

#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

stray terrace
#

french??

tacit geyser
#

The D sync and lag is extremely bad today. Game is almost unplayable.

restive magnet
#

@celest panther PUBG is not working for the most of the Bangladeshi players

#

Is there any server issue?

viral monolith
#

@restive magnet Some people from that country say that it has been banned there 😦

restive magnet
#

where u from?

viral monolith
#

Germany

restive magnet
#

well i dont believe

#

For my isp,its not working

#

but for other ISP,its still working

viral monolith
#

I am not sure 😦

restive magnet
#

If the blocked really,then they are ***

shy breach
#

a doubt, if someone can answer me, why do the FPS go so bad in Faceits / GLL / competitive games, no matter what pc you have, it is unplayable

idle tree
#

Probably a combination of players being more densly packed towards the end-game (since, well, literally 50+ are from phase 4-6), which causes issues with performance. One of the other possible reasons being all the assets that those players bring with them (all their weapons, nades, smokes, vehicles etc.)

#

Many games would crumble with the same problem

#

So it isn't just a PUBG issue either

#

In GLL and such the teams are soooo tightly packed in such small areas. Literally a compound away from eachother. Take into account all the fights going on, all the third-partying, having to draw all the high-detailed player assets etc. and it adds up

#

Plus - GLL and those tournaments, teams have a vehicle per person most of the time, or multiple vehicles. Again, adds up

#

Not many games would handle it anywhere near as good as PUBG does, which is the sad thing

#

Battlefield handles it decently, but that's minus all the buildings, compounds and vehicles - and generally has much smaller maps

#

So once you think about it - that's ALOT of drawcalls to be making

wise turtle
#

@idle tree yo any fix ?

idle tree
#

And fix for?

#

The game not starting properly?

#

I downgraded from 1903 to 1809 over the weekend. That solved it for me, but that was because i was planning to downgrade anyway

wise turtle
#

well sad

#

i don't know what to do.

#

i guess i am spamming launch from steam.

#

then the game launches

ripe kraken
#

Hello

#

Are there prizes at the end of 100 levels?

#

@idle tree

urban wren
#

Prices?

viral monolith
#

@ripe kraken I think you get some crates

ripe kraken
#

Over 100 levels. There is a picture of a blue box. Will Royal finally get a pass?

#

@viral monolith no

viral monolith
#

@ripe kraken I think you get that blue box when pass ends

ripe kraken
#

@viral monolith foto send

shy breach
#

But the problem of who's happening? from pubg or from players? and I see that they have 0 interest in trying to improve the competitiveness of this game @idle tree

#

have the pc you have, it goes very bad

viral monolith
#

@shy breach Are you sure about that?

shy breach
#

I do not mean the MM of the elo system that they have put, I mean how bad the FPS servers go in very small circles with enough people @viral monolith

#

but I see that PUBG Corp does not care about the competitive

viral monolith
#

@shy breach The same for me 😦

shy breach
#

and they do nothing ... they will complain in the future that the competitive one, if it continues like this, will die...

viral monolith
#

why pubg server is not working in Bangladesh?

viral monolith
#

what is happening with PS4 matchmaking especially in australia of a night. I try both crossplay and non-crossplay and cannot find a game.

jade notch
#

저랑 티어같이 올리실분 ㅠ

viral monolith
#

@shy breach since you understood none of what he said, i'll re-iterate it for you in a more simple way

#

he's trying to say because a lot of stuff happens like smokes and crap in the final stages of competitive PUBG, it goes harder on the machines than it does on a noob game

#

if your PC lags hard when you play competitively or whatever, you need to learn how to fine tune it or get a better PC, because this isn't exactly the least intensive game

bronze sage
#

hi

viral monolith
#

Hello

sage vessel
#

Anyone able to help teach me this game?

urban wren
#

It comes down to what you need help with

earnest frost
#

My pubg account hacked how to get please tell me

celest panther
#

!appeal

regal vaporBOT
inland reef
#

Se tiver BR tem como alguém do Xbox chamar alguém do PS4 pra jogar?

#

If you have BR do you have someone from Xbox call someone from PS4 to play?

late falcon
#

Need help when i am unable to launch my PUBG

torpid bone
#

i have been ban unfairly

coarse junco
#

!appeal @torpid bone

regal vaporBOT
verbal flame
torpid bone
#

can u teach me how can i

#

i have been ban from steam

#

what non sence is that

#

can u guys help me plzz

verbal flame
#

what

coarse junco
#

@verbal flame this is a support channel. please stop spamming

#

@torpid bone look at the link from the bot

torpid bone
#

i know but idk how to raport or where to go

coarse junco
#

Submit a ticket there

torpid bone
#

@coarse junco what should i past in issue there is not option of vac ban

#

no option bro

west carbon
#

GTX 1060 3GB
16GB 2133MHz RAM DDR4
i5 7400
The games on my SSD too
But it is not running at 60fps anymore
That and the game seems laggy in comparison to how it did for me back in Alpha

shy breach
#

Welcome to pubg hahaha

frigid trellis
#

Pubg gone down? me and my squad can't start the game

#

Server just crashed too

viral monolith
#

please help pubg yesterday evening at 23.40 24 hours I got 24 hours to get rid of the 24 hours to get rid of my wife.

#

I've been suspended for 24 hours, but it doesn't open until time runs out.

#

.....

#

I don't know your language, so I may not be able to explain my problem, please help

#

@gleaming vector

frigid trellis
#

24 hours to get rid of my wife

mellow lichen
#

!appeal @frank crystal

regal vaporBOT
novel onyx
#

i love this game but i don`t know why block my account ,Others tell me that if I need to unblock my game account, I should pay $300 as a reward. He can help me unlock it.why do this i pay for money he really do this wow why do this Are your game companies so short of money?

urban wren
#

So.. A guy shoots me with a Scar.. kills me.. and it says I am killed by SLR... What hack do I report that for...

late falcon
#

help needed. Unable to launch PUBG

celest panther
#

@urban wren Do you happen to have a clip/screenshot if that occuring?

urban wren
#

I do yes.

celest panther
#

Please send me any relevant information

viral monolith
#

We need Middle East servers please :((

short radish
#

is as australia?

#

or is oc australia

torpid bone
#

I have been band unfairly I want my account back it's vca ban

#

I didn't do anything

#

And there's no option of vca ban it say its been band by agame developer

#

I seriously need help

idle tree
#

!appeal

#

@torpid bone

torpid bone
#

There is no option of vca ban option

idle tree
#

We don't handle bans in this discord, thus why you need to submit a ticket. The category that you need to select is "Ban".

torpid bone
#

There is category of bans but

#

There is no option of vca ban

idle tree
#

Well a VAC Ban is a ban. Any type of game-ban goes under that category.

torpid bone
#

Steam support says we can't help u game developer ban me

#

Lemme send u screen shot

idle tree
#

And we can't help you unless you submit a ticket on the above link. The category to select is "Ban", which encomposses all game-related bans.

What steam support told you is correct - though, we can't help you on this discord - only our support team can help you - which you need to submit a ticket for them to help you.

weary warren
#

@torpid bone As was said above, please submit a ticket to our support team through the link above. Also, PUBG do not issue VAC bans, only game/developer bans.

#

VAC stands for Valve Anti Cheat, a system which we do not use.

torpid bone
#

So if I submit request r they gona unban me??

idle tree
#

They will investigate further and give you a final verdict.

torpid bone
#

Ok I did

urban wren
#

!LANG

regal vaporBOT
#

Please use English in this channel, thanks!

dreamy breach
#

Vac ban done by steam I think, you should take support from steam @torpid bone

torpid bone
#

first they ban me of vac ban now

#

they ban me from bettle eye what is wrong with them

novel onyx
#

Steam support tell me that after verification, not helped me to unblock it. I really have not used illegal software. What should I do? have no way?use other accound?😩 I really don't use illegal software.

urban wren
#

!appeal

regal vaporBOT
torpid bone
#

this game is shit

#

steam is shit

novel onyx
#

I have appealed。Steam support tell me can`t help me!!

urban wren
#

Steam and PUBG has no connection to each other more than they host the game

#

That is no steam support. That is PUBG support.

#

PUBG are the ones issuing bans.

#

If you have appealed the ban and get the response that nothing will be done then you are banned for valid reason most likely.

novel onyx
#

what should i do? please help me bro

urban wren
#

Either wait till the ban is over.. Or start over without any hacks / cheats / 3rd party application that will itnerfear with gameplay.

novel onyx
#

I really don't use illegal software. never you know.please trust me .if i really use illegal software I won't tell you here.We are very busy

urban wren
#

We?

#

Not sure what that has to do with it.. Most people using any sort of game-improvement-application.. will indeed come here saying they dont.

#

Appeal the ban. Wait for response. Wait till ban is over.. or start over.

novel onyx
#

This ban is 100 years 。My account has been stolen It’s really not what I did.

#

i have

#

no way

urban wren
#

Can you prove it was "stolen"?

novel onyx
#

i can

empty hound
#

Win a chicken dinner while equipped with a Vector and get 2 kills with a Vector in the match. <<< Do I need to get the final kill with the vector as well? Or can I make two kills and finish the last one with another gun?

urban wren
#

Have you provided the proof on the appeal?

torpid bone
#

stolen account can come back]

novel onyx
#

I have a message with modified information in my mailbox.

torpid bone
#

but they fucking ban me with out doing any thing

novel onyx
#

I have provided

urban wren
#

Not sure what "modified information" you talk about.. But if you provided the support with the proof you had then I say again. Wait till ban is over. Or start over.

novel onyx
#

I am very unhappy

#

i want cry

urban wren
#

How you deal with it is up to you and nothing anyone here can help you with. If your ban is perm then go buy a new game and try again.

novel onyx
#

Someone told me that I can spend money to unblock

#

If I succeed, I will tell you.

urban wren
#

That is incorrect.

novel onyx
#

wait for me

urban wren
#

If you are banned.. Appeal the ban or start over.

novel onyx
#

how to Appeal what i need say

urban wren
#

You just told me you had.

#

And I sent the link earlier.