#🤝│community-troubleshooting | PUBG: Battlegrounds | Page 149

viral monolith Apr 28, 2019, 9:57 AM

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ffs my report is just gone like nothing

celest panther Apr 28, 2019, 9:58 AM

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Don't assume that

viral monolith Apr 28, 2019, 9:58 AM

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they deleted all the mails

celest panther Apr 28, 2019, 9:58 AM

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You won't always get feedback from a report.

viral monolith Apr 28, 2019, 9:58 AM

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and literally gave me no information

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some guy named peter just said random things that arent even relevant and said that since i didnt report ingame it didnt go to pubg devs or something

celest panther Apr 28, 2019, 9:58 AM

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That sounds like feedback.

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If that was the result, you need to accept it.

viral monolith Apr 28, 2019, 9:59 AM

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wow...

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then submitting a ticket is just useless, second time it happens to me...

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last time i gave evidence of cheater killing half of the server through walls and didnt get him banned

celest panther Apr 28, 2019, 9:59 AM

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IF your submitted evidence did not provide enough to do something with, then thats unfortunate

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This is why submitting a report ingame is best

viral monolith Apr 28, 2019, 10:00 AM

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so why the fuck have a support ticket then

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if its fucking useless

celest panther Apr 28, 2019, 10:00 AM

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Its not useless. Your evidence just needs to show intent.

lilac grotto Apr 28, 2019, 10:00 AM

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there are too many reports for them to bother with

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we can report

viral monolith Apr 28, 2019, 10:01 AM

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it shows everything

lilac grotto Apr 28, 2019, 10:01 AM

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but nothing will come of it because there is just too many reports fot them to go through eveyrthing

viral monolith Apr 28, 2019, 10:01 AM

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i literally show him walk to me and teamkill me wtf

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how is that not enough

celest panther Apr 28, 2019, 10:01 AM

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I'm not getting into an arguement over what does and doesn't demonstrate things

viral monolith Apr 28, 2019, 10:01 AM

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ffs

lilac grotto Apr 28, 2019, 10:01 AM

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i know, the guy in my squad just literally TK'ed me

celest panther Apr 28, 2019, 10:01 AM

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If support said it wasn't enough, then it wasn't enough

viral monolith Apr 28, 2019, 10:02 AM

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he didnt say anything thats the fucking problem

celest panther Apr 28, 2019, 10:02 AM

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@viral monolith You change the colour with the page up and down keys by default

viral monolith Apr 28, 2019, 10:02 AM

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he just said reports through tickets dont go to the devs or something

lilac grotto Apr 28, 2019, 10:02 AM

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i undestand takarri has limitations, but he can only do so much

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he is not Hawkinz

viral monolith Apr 28, 2019, 10:03 AM

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how is that not enough

lilac grotto Apr 28, 2019, 10:04 AM

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he is just support

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he is not hawkinz when it comes to bans

viral monolith Apr 28, 2019, 10:04 AM

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this is not support this is just a big "fuck you"

celest panther Apr 28, 2019, 10:04 AM

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Right, last word on this.,

viral monolith Apr 28, 2019, 10:04 AM

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the game is flooded with teamkillers that get reported and no ban

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reported another teamkiller ingame and he didnt get ban too

celest panther Apr 28, 2019, 10:05 AM

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Repeated teamkillers will get bans

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Keep submitting reports or they won't get banned

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Report them ingame for the best results.

viral monolith Apr 28, 2019, 10:06 AM

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you mean no results cuz i already did and it didnt help even giving evidence doesnt help

celest panther Apr 28, 2019, 10:06 AM

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At this stage you have your answer with what to do.

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I request you drop the topic now.

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What support do or don't do is outside of my remit. But the bottom line is that failing to report them will result in nothing happening.

viral monolith Apr 28, 2019, 12:37 PM

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i like dying behind walls

viral monolith Apr 28, 2019, 5:00 PM

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Love it when bullets go thru my enemies head like a ghost

supple vigil Apr 28, 2019, 5:13 PM

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Be a shame if your bullet went over his head - or idk like an inch from his face lol

jaunty arrow Apr 28, 2019, 5:17 PM

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Can someone change my serve name to "elepexis"

torpid marsh Apr 28, 2019, 5:26 PM

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@gleaming vector or @celest panther will help you out with that. @jaunty arrow

gleaming vector Apr 28, 2019, 5:28 PM

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Done

jaunty arrow Apr 28, 2019, 5:31 PM

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@gleaming vector thanks :d

real frost Apr 28, 2019, 7:09 PM

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!ts

regal vaporBOT Apr 28, 2019, 7:09 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

ancient moon Apr 28, 2019, 8:51 PM

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Can anyone help me, since getting the latest update on pc I keep getting [25] Battleye: Corrupted memory #0

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5.5.5-8D2A2B

coarse junco Apr 28, 2019, 8:54 PM

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https://twitter.com/TheBattlEye/status/1122324622207270912

BattlEye (@TheBattlEye)

We are aware of "Corrupted Memory #0" kicks that some players are currently experiencing when playing BE games on Windows 10 1903. Investigation is still ongoing, but the issue mainly seems to be caused by the latest NVIDIA GeForce driver version 430.39. (1/2)

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This might be relevant for your issue

signal dirge Apr 28, 2019, 9:24 PM

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pubg error servers are too busy please try again later how to fix

torpid marsh Apr 28, 2019, 9:24 PM

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Please dont flood the channels.

supple vigil Apr 28, 2019, 9:25 PM

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Seen a strange error about pure function being called while playing

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Pure virtual function being called while application was running - first time I’ve seen this lol

signal dirge Apr 28, 2019, 9:27 PM

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What should I do?

supple vigil Apr 28, 2019, 9:27 PM

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Make sure steam is not down

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Then exit game and reopen it

signal dirge Apr 28, 2019, 9:29 PM

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I did city times again the same

coarse junco Apr 28, 2019, 9:30 PM

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have you tried restarting steam?

signal dirge Apr 28, 2019, 9:30 PM

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yes

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I bought the game yesterday and I still could not play

torpid marsh Apr 28, 2019, 9:38 PM

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@signal dirge verify the files in steam and open steam as admin.

signal dirge Apr 28, 2019, 9:43 PM

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I did city times again the same

torpid marsh Apr 28, 2019, 9:44 PM

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What's your specs?

signal dirge Apr 28, 2019, 9:46 PM

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i5 8600k 16gb ram gtx 1060 6gb

abstract pumice Apr 28, 2019, 11:44 PM

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Is there anyway I could speed up the insight sensitivity on ps4?

lost reef Apr 28, 2019, 11:48 PM

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A few games playing Erangel I’ve noticed that players won’t appear to show around me while I’m parachuting, then right when I pull my chute people will appear around me , is this a known issue?

deft frost Apr 29, 2019, 7:39 AM

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It's related to server performance

wise lintel Apr 29, 2019, 8:04 AM

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can anyone help please

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i tried launching pubg and it showed "failed to install battleye service"

celest panther Apr 29, 2019, 8:07 AM

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You may need to reinstall the battleye service, check out the guide below

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!ts

regal vaporBOT Apr 29, 2019, 8:07 AM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

wise lintel Apr 29, 2019, 8:10 AM

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thank you

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wait

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wtf

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i cant uninstall it

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just says failed to uninstall

torpid marsh Apr 29, 2019, 8:27 AM

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Make sure it is not running in the background as you try

lost reef Apr 29, 2019, 1:12 PM

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Need some opinions , I’ve got a 1440p monitor and play on everything ultra
It’s hard to spot people sometimes What video settings should I use?

supple vigil Apr 29, 2019, 1:18 PM

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Foliage on very low - shadows on low

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There is no competitive reason to have foliage on ultra lol

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Is like turning on motion blur

lost reef Apr 29, 2019, 1:39 PM

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Thanks

wise turtle Apr 29, 2019, 3:59 PM

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Whom should i report for stream sniping?

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Getting stream sniped blatantly

sturdy sparrow Apr 29, 2019, 4:10 PM

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How many players do you need to start a custom game

celest panther Apr 29, 2019, 4:11 PM

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8 players minimum

sturdy sparrow Apr 29, 2019, 4:11 PM

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ok thanks

celest panther Apr 29, 2019, 4:12 PM

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@wise turtle You can raise a ticket over at support, but you will need evidence of the sniping taking place too

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!support

regal vaporBOT Apr 29, 2019, 4:12 PM

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https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

wise turtle Apr 29, 2019, 4:31 PM

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@celest panther thanks a lot. You mean replay or should i provide my stream linksv

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?

celest panther Apr 29, 2019, 4:32 PM

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I'm not completely sure. Anything and everything you can supply is probably the best answer

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Like with anything, more evidence increases the chance it can be dealt with

spring oxide Apr 29, 2019, 5:40 PM

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Where Chat ?

idle tree Apr 29, 2019, 8:49 PM

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@weary warren / @quick chasm, this dude has spammed this image in multiple channels, of which contains imagery against #📋│welcome-and-rules

obtuse rampart Apr 29, 2019, 11:06 PM

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i'm constantly getting "network lag detected" msg everytime I join a game... i was fine yesterday. can anyone help?

tulip sonnet Apr 29, 2019, 11:24 PM

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whats your ping?

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in game

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@obtuse rampart

obtuse rampart Apr 29, 2019, 11:25 PM

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under 25

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Us east server. My friend is fine and i was playing fine about 12 hours ago

tulip sonnet Apr 29, 2019, 11:30 PM

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maybe verify the game files

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@obtuse rampart

obtuse rampart Apr 29, 2019, 11:31 PM

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i've done that 3 times already.

supple vigil Apr 29, 2019, 11:47 PM

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!ts

regal vaporBOT Apr 29, 2019, 11:47 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

solid axle Apr 30, 2019, 1:49 AM

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Someone can tell me why the game kick me out? i get this message https://imgur.com/mD7LtiT

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[25]BattleEye : Query Timeout

stone heart Apr 30, 2019, 7:09 AM

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@solid axle It's probably your firewall / antivirus blocking battleye.

patent remnant Apr 30, 2019, 11:54 AM

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guys

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i got a problem

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my mic is working in discord and other programs

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but in pubg not

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pls help

viral monolith Apr 30, 2019, 12:20 PM

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can someone help me how to download pugb in pc without llag please ?

hidden dust Apr 30, 2019, 12:24 PM

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@viral monolith I already replied to you in #207019048607678464 . you're going to have to join the mobile discord and ask them there.

viral monolith Apr 30, 2019, 12:24 PM

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oh okay thanks @hidden dust

solar kernel Apr 30, 2019, 1:28 PM

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noob question but how do you open the emotes wheel? ive tried looking through all the keybinds but cant seem to find it?

supple vigil Apr 30, 2019, 1:38 PM

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F4 is the default

solid axle Apr 30, 2019, 2:14 PM

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@stone heart my firewall is the basic one from Windows 10, never happens to me before the implantation of battleye

weary warren Apr 30, 2019, 2:56 PM

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BattlEye has been in the game for the best part of two years, if an issue is occurring with your audio in-game, but not in other applications, then it's likely the firewall/router issues stated by XAM

flint dome Apr 30, 2019, 3:51 PM

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hallo

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i have a problem with pubg

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the initial screen and lobby graphics are shifted down by few centimeters, but collision boxes for the buttons are in their place

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fiddling with Nvidia controls didn't do much, and new drivers didn't help either

celest panther Apr 30, 2019, 3:54 PM

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Can you supply a screenshot that demonstrates what you mean?

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I think it might be related to screen scaling. Is it set to higher than 100%?

flint dome Apr 30, 2019, 3:55 PM

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in a moment, veryfying files

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supply how

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one failed file, problem still persists

celest panther Apr 30, 2019, 3:58 PM

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DM it to me

flint dome Apr 30, 2019, 3:58 PM

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i haven't seen screen scaling in options, but it might be concealed off screen

celest panther Apr 30, 2019, 3:58 PM

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Its a windows desktop thing

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Thats rather odd.

flint dome Apr 30, 2019, 4:00 PM

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you tell me

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the buttons are clickable

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some of them are offset by 2,3 cm, some by more

celest panther Apr 30, 2019, 4:01 PM

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Does it stay that way when you get into a game?

flint dome Apr 30, 2019, 4:03 PM

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no

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it's not full screen

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but it's working in game

celest panther Apr 30, 2019, 4:03 PM

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Ok, this sounds scaling related to me. lets make sure

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right click your desktop and click "display settings"

flint dome Apr 30, 2019, 4:04 PM

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mhm

celest panther Apr 30, 2019, 4:04 PM

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Look for this part here and let me know if it is higher/lower than 100%

📎 unknown.png

flint dome Apr 30, 2019, 4:04 PM

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it's 100%

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also

celest panther Apr 30, 2019, 4:05 PM

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What is your desktop resolution?

flint dome Apr 30, 2019, 4:05 PM

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when i was exiting the game itself

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1280x1024

celest panther Apr 30, 2019, 4:06 PM

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hmm..

flint dome Apr 30, 2019, 4:06 PM

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game says it's in 1280x800

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also sent you new screen

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but dumb steam didn't include mouse

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i'll send you better one

celest panther Apr 30, 2019, 4:09 PM

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Ok, quit the game and navigate to %localappdata%\TslGame\Saved\Config\WindowsNoEditor and remove the file "GameUserSettings"

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Note, this will reset your keybinds too

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then restart the game

viral monolith Apr 30, 2019, 4:19 PM

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you can also open the file and change resolution manually

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if you dont want to manually fix ur keybinds

celest panther Apr 30, 2019, 4:21 PM

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We don't recommend modifying any game files, including config ones.

solid axle Apr 30, 2019, 4:25 PM

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I dont have problem with audio, if pubg are in my allow application from firewall, this is normal?

flint dome Apr 30, 2019, 4:46 PM

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thanks, solved

narrow shoal Apr 30, 2019, 5:59 PM

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Whats up with pubg randomly crashing ?

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3 crashes already.

celest panther Apr 30, 2019, 6:00 PM

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Might not be random

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at what point are you crashing?

narrow shoal Apr 30, 2019, 6:00 PM

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i was on the spree catcry

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no idea was in custom cooking my nade and boom

celest panther Apr 30, 2019, 6:04 PM

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What sort of crash was it?

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The more information you can give me, the easier it will be to try and identify a cause

narrow shoal Apr 30, 2019, 6:04 PM

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i dont know

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how can i find out ?

celest panther Apr 30, 2019, 6:11 PM

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Hard system lockup? Crash to desktop with/without crash reporter, game crash but no system lockup?

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When did it start occuring?

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How frequently is it happening?

crude schooner Apr 30, 2019, 7:03 PM

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i cant move my character

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what should i do

celest panther Apr 30, 2019, 7:29 PM

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First make sure your prephirals are plugged in, then see if you have any latency issues

civic abyss Apr 30, 2019, 7:34 PM

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Where can i report teaming?

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with proof for faster action.

coarse junco Apr 30, 2019, 7:38 PM

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ingame or #360773555278970880

crude schooner Apr 30, 2019, 7:48 PM

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@celest panther everything is right

crude schooner Apr 30, 2019, 8:13 PM

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i don't know what to do now still doesn't work

celest panther Apr 30, 2019, 8:16 PM

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Explain your problem in full. Right now i don't quite understand the problem

crude schooner Apr 30, 2019, 8:26 PM

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I can't move i can do everything else except move

celest panther Apr 30, 2019, 8:28 PM

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Which platform are you playing on?

crude schooner Apr 30, 2019, 8:32 PM

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Pc

celest panther Apr 30, 2019, 8:34 PM

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Try resetting your controls to default

crude schooner Apr 30, 2019, 8:34 PM

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Already tried didn’t work

celest panther Apr 30, 2019, 8:35 PM

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Im unsure what the cause could be, but im fairly sure its a system related issue.

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Have you rebooted your computer?

crude schooner Apr 30, 2019, 8:35 PM

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No

celest panther Apr 30, 2019, 8:36 PM

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Thats the first thin you should always try. Could you do that now?

crude schooner Apr 30, 2019, 8:36 PM

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Yeah

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i did

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still not working

celest panther Apr 30, 2019, 8:48 PM

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!ts

regal vaporBOT Apr 30, 2019, 8:48 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

celest panther Apr 30, 2019, 8:48 PM

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Run through step 14 of that guide

crude schooner Apr 30, 2019, 8:48 PM

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ok

crude schooner Apr 30, 2019, 9:20 PM

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it worked

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thank u

round pivot Apr 30, 2019, 9:32 PM

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pubgcd1

zealous rain Apr 30, 2019, 9:41 PM

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pls fix were you get killed by a nade behind a wall

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need proof ask me

tight meadow Apr 30, 2019, 10:40 PM

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@regal vapor Can we pretty please have NA West servers pls? would definitely improve the reception of your game in california, oregon, and pretty much evry US city you should care about from a marketing perspective

supple vigil Apr 30, 2019, 10:51 PM

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um the bot doesnt really take messages

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@regal vapor Fix the ump nerf

tulip sonnet May 1, 2019, 12:44 AM

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@tight meadow just move east duh

fallow idol May 1, 2019, 1:54 AM

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Lol

storm narwhal May 1, 2019, 3:42 AM

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the fullscreen change is broken

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it somehow reverted itself back to the old way as borderless isn't working when set to fullscreen

celest panther May 1, 2019, 6:57 AM

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If an application is full screen, then this is the correct behavior

winter wolf May 1, 2019, 10:29 AM

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I know I have posted this before but is anyone still having this freezing issue? (Go to 24 seconds and watch from there) https://www.youtube.com/watch?v=fuuRr_41t0g

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And has anyone found a fix for it yet that may not be well known?

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My methods I tried have included:
New and faster RAM
Installing a new SSD and moving the game to that
Verifying cache
Reinstalling the game
Updating graphics drivers
Changing in game settings
Re-configuring my settings in game completely
Having replay/deathcam on/off
Turning off character render
Overclocking GPU (Actually makes freezing not last as long sometimes so could be a GPU bottleneck)
Disabling windows defender
Using game launch options (If they even still work)
Doing a sfc using cmd

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Many more probably ^

pliant crest May 1, 2019, 11:07 AM

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still being forced into NA queues when I am queued with my EU friend even when NA queues are empty for duo games. This behavior started with patch 27 and has not been addressed. Multiple posts, support tickets, tweets with no traction. We have even tested this behavior from different locations with different ISP's.

weary warren May 1, 2019, 12:40 PM

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@pliant crest Hello again, I believe we tried to support you previously but you weren't willing to complete the troubleshooting steps required to move forward. Unless you are now willing to try these steps we will be unable to provide further support.

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@winter wolf What you are your computer specs?

storm narwhal May 1, 2019, 1:13 PM

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Reverted Update #28 changes which applied borderless while in the lobby, when the selected Display-Mode setting was set to fullscreen

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Didn’t see that

pliant crest May 1, 2019, 2:13 PM

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@weary warren I do not have access to a 4G connection on my desktop so as I stated I used a separate ISP, I used my account on another computer, and played at home on a laptop same results. Also as I stated previously this is impacting many people as evidenced by the multiple posts on reddit etc. So yes I did do what was asked.

weary warren May 1, 2019, 2:14 PM

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Can you show me these multiple posts?

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Reddit is not the best location to report bugs or issues, as it's not an official PUBG platform.

pliant crest May 1, 2019, 2:57 PM

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@weary warren I will go through my history and find what information I have for you. Thanks.

hexed summit May 1, 2019, 3:59 PM

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V

urban siren May 1, 2019, 6:21 PM

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dear tencent,
I have been receiving your service for a long time but !!!! I dream of being a gamer in Bangladesh. But because of your custom room spectacle, it destroys all my dreams!!! Please correct this problem on my DEVICE.
One of my friends uses the same pc but it does not have any problems. But why is this problem in me? Why????.

queen kiln May 1, 2019, 6:29 PM

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this poor man

west carbon May 1, 2019, 6:34 PM

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I'm still getting pretty low frames could anyone help me?

supple vigil May 1, 2019, 6:52 PM

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He just wrote dear Tencent

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Are you a mobile/emulator player @vale auroraX GAMMER ALIF#4500 ?

coarse junco May 1, 2019, 7:08 PM

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!pubgm

regal vaporBOT May 1, 2019, 7:08 PM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

tranquil tree May 1, 2019, 7:18 PM

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! Support

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!support

regal vaporBOT May 1, 2019, 7:18 PM

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https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

lament depot May 2, 2019, 1:59 AM

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when im outside np but when i join building my fps drop but didnt see @fps

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when i build my fps 80 but play like 30

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in last update

fierce sequoia May 2, 2019, 5:26 AM

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who helps me is that I can not play pubg on my pc who tells me what happened helps

arctic narwhal May 2, 2019, 5:37 AM

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Hey can someone help me with my mic not working in PUBG?
This is after I started using VoiceMeeter, for possibly streaming, but my mic in game doesn't work. 😦

celest panther May 2, 2019, 6:48 AM

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If you don't use voicemeter, does it work normally @arctic narwhal ?

arctic narwhal May 2, 2019, 6:59 AM

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@celest panther Yes.

celest panther May 2, 2019, 7:00 AM

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Sounds like a configuration issue on your end then. Make sure voicemeter is set up correctly and that PUBG is recognising it

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We can't provide you with specific troubleshooting on that as it is a third party item

arctic narwhal May 2, 2019, 7:00 AM

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oh okay 😦

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i was told it was good for streaming

tough harbor May 2, 2019, 7:01 AM

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with the proper configurations, then yeah sure.

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maybe you can do some more digging on the settings, or someone with experience in voicemeeter will help ya

arctic narwhal May 2, 2019, 7:02 AM

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yeah, i will try to keep digging in the settings, it's just difficult to test my mic in game because i need to join a random squad game to even test it

gilded cave May 2, 2019, 9:56 AM

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Just came in second place thanks to a bug on xbox, It wouldn't let me aim

celest panther May 2, 2019, 10:13 AM

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Specifically what happened @gilded cave ?

glacial oracle May 2, 2019, 12:58 PM

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Hey

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Can PUBG Lite players play with normal PUBG players?

idle tree May 2, 2019, 1:00 PM

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Nope @glacial oracle

glacial oracle May 2, 2019, 1:00 PM

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xD

split latch May 2, 2019, 2:27 PM

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@gleaming vector User ID: 571712364429312010 Is hopping from voice chat to chat making insults about intercourse with mother and an nonexsistent sister.

wind shore May 2, 2019, 4:59 PM

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my game wont open... it says im online playing pubg then after a few nothing opens and it goes back to me being online and not playing anything

celest panther May 2, 2019, 5:04 PM

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!ts

regal vaporBOT May 2, 2019, 5:04 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

celest panther May 2, 2019, 5:04 PM

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Run through the steps in that guide to begin with to rule out common issues

wind shore May 2, 2019, 5:10 PM

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thx I was actually running the validation as i put this hoping someone had had this problem before... and it worked

celest panther May 2, 2019, 5:21 PM

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Validating files is usually the best place to start, along with a clean reinstall

astral nova May 2, 2019, 6:45 PM

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Can someone ban Soiiys#4887

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He's trolling us by following us to rooms and not allowing our friend to join

idle tree May 2, 2019, 7:13 PM

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If you want something done about it then please DM one of the moderators with proof of this happening (voice, video recording, etc.) :)

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@astral nova

astral nova May 2, 2019, 7:20 PM

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lol goodluck getting anyone banned that way

idle tree May 2, 2019, 7:20 PM

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Well, with proof we can't do anything

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sadly

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*without

astral nova May 2, 2019, 7:20 PM

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I understand still no one will have time to record it

idle tree May 2, 2019, 7:21 PM

#

Well, your loss

gray nimbus May 2, 2019, 7:23 PM

#

my account got banned for no reason

coarse junco May 2, 2019, 7:26 PM

#

!appeal

regal vaporBOT May 2, 2019, 7:26 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

fallow lance May 2, 2019, 9:34 PM

#

Any mods i could dm about the Fps drop problem? (Lots of pics)

#

Have everything on low, even dropped the resolution yet still have unstable FPS at certain times

#

Before the new Patch had everything on ultra and a constant 120 fps with it going up to 144 in uncrowded areas

#

Now when I shoot/have more than 2 people on the screen/ trees or buildings in my view the game drops from 230 FPS to 89 or even 60 FPS at times

#

Have updated all my drivers/ cleared cache/ verified game files

#

Hardware: CPU: I7 6700K GPU: GTX 1080 RAM: 16GT

#

Seems to be same problem as these people: https://forums.pubg.com/topic/333971-fps-dropped-after-patch-28/

celest panther May 2, 2019, 9:53 PM

#

Could actually be driver version related

fallow lance May 2, 2019, 9:54 PM

#

I've already downloaded the hotfix by nvidia

celest panther May 2, 2019, 9:54 PM

#

I have a near identical spec and no issues, but im on version 417.35

#

So i don't think its a game specific issue as such

fallow lance May 2, 2019, 9:55 PM

#

Using 430.53

celest panther May 2, 2019, 9:55 PM

#

Try rolling back to the version im using and see if that improves anything

fallow lance May 2, 2019, 9:55 PM

#

Will do.

celest panther May 2, 2019, 9:55 PM

#

make sure to use DDU to remove the driver

fallow lance May 2, 2019, 9:57 PM

#

on it

fallow lance May 2, 2019, 10:40 PM

#

Welp. Have to say I hate Nvidia but it worked

#

Tell everyone who experiences this to change to an older one cause the newer ones are know to have issues

celest panther May 2, 2019, 10:48 PM

#

I had a feeling that might be related.

#

Thanks for verifying, ill make sure to let others know

lean warren May 3, 2019, 5:14 AM

#

https://puu.sh/DnaIE/d513b2b390.png

#

how do I fix this?

worldly owl May 3, 2019, 11:13 AM

#

My ping gets to high while I use discord idk what to do

celest panther May 3, 2019, 11:38 AM

#

Could be a bandwidth issue

#

If your upload or download is maxed out for some reason then your ping can skyrocket

stone heart May 3, 2019, 1:44 PM

#

@lean warren Tried starting steam as admin?

lean warren May 3, 2019, 1:58 PM

#

yes, started both steam and game as admin @stone heart

stone heart May 3, 2019, 2:53 PM

#

@lean warren Changed anything on your PC since it last worked?

lean warren May 3, 2019, 2:55 PM

#

I don't think so

#

I fully reinstalled it from steam too and it didn't help

#

If I run it as admin it boots up but steam doesnt say it is running and then it wnt load into a lobby

#

it stays at the starting screen

celest panther May 3, 2019, 3:02 PM

#

Something to do with your windows folder permissions has changed

#

that message usually relates to not having the privledges to read or execute in that folder

#

Are you running the game as admin or steam as admin, or both?

prime folio May 3, 2019, 3:07 PM

#

Greetings. Has anybody else been having major connection issues ever since update #28? Haven't played for about a week, logged on about an hour ago to play duos and out of six games I could only connect to one.
I would just hang on the loading screen for about two minutes while my partner was on the plane, and then get connected to a dead lobby in game where I could do nothing. Shortly after I get a "Connection timeout" error. I live in OC and get connected to SEA region.

#

The same happens in solos, squads and training mode by the way.

celest panther May 3, 2019, 3:07 PM

#

Have you tried using a mobile hotspot to troubleshoot your internet connection?

prime folio May 3, 2019, 3:09 PM

#

@celest panther I don't have a mobile hotspot where I am, my internet connection is healthy, I have no trouble with any other online game or web browsing. The issue is isolated to PUBG.

celest panther May 3, 2019, 3:09 PM

#

That doesn't negate a deeper level issue related to network routing

#

Have you power cycled your networking hardware since having the issue?

prime folio May 3, 2019, 3:10 PM

#

It doesn't, but I had none of these issues prior to the latest update. You mean turn it on and off again? Then yes, I have.

#

I've also reinstalled the game with a new download.

celest panther May 3, 2019, 3:10 PM

#

Did you do a clean reinstall by following step 14 of the guide below?

#

!ts

regal vaporBOT May 3, 2019, 3:10 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

celest panther May 3, 2019, 3:10 PM

#

or just a delete/redownload as normal

prime folio May 3, 2019, 3:11 PM

#

As normal.

celest panther May 3, 2019, 3:12 PM

#

As you don't have access to an alternative internet connection, do you possibly have access to a VPN? a free one is fine, we aren't looking for playable pings

prime folio May 3, 2019, 3:13 PM

#

While the SMW3 cable the connects AUS to SEA was damaged I was using Exitlag to get a playable ping, but my subscription expired. I haven't a free one to use, no.

#

I'm just a little perplexed as to what this issue is exactly.

celest panther May 3, 2019, 3:14 PM

#

Given the difficulty connecting, it sounds routing related.

#

Something between you and the server not working correctly.

#

The reason I initially asked for you to try a hotspot was because that will likely use a different route to your normal internet line. A VPN can be used to do a similar thing by altering the route the connection takes.

#

In the event the issues vanish when using a VPN/Hotspot, it usually indicates an issue that is beyond your own control and that might require your ISP to look in to.

prime folio May 3, 2019, 3:16 PM

#

Yes. I suspected something else at first because my duo partner lives in the same area and is with the same ISP, so same routing.

old ridge May 3, 2019, 3:16 PM

#

Good day, do I have problems with UC accreditation, where should I go?

celest panther May 3, 2019, 3:16 PM

#

You might expect that, but it can still vary

#

you could have 2 people sat next to each other and the nodes used be different still

#

!pubgm @old ridge

regal vaporBOT May 3, 2019, 3:18 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

prime folio May 3, 2019, 3:19 PM

#

I guess I'll try Exitlag again tomorrow and see if I can get a connection. Thank you for the replies anyhow.

old ridge May 3, 2019, 3:19 PM

#

thank you

prime folio May 3, 2019, 3:19 PM

#

@celest panther

celest panther May 3, 2019, 3:19 PM

#

Let me know how it goes

#

Additionally, if you are playing with your buddy and experience the same issues, find out what server ID he is playing on

#

I might be able to submit it to the team to see if any extra information can be dug up or to see if it is a server error

prime folio May 3, 2019, 3:20 PM

#

I took a couple of screenshots, but I don't think I can upload them in this channel.

celest panther May 3, 2019, 3:22 PM

#

Send them to me via DM and i'll do my best

prime folio May 3, 2019, 3:23 PM

#

Will do, thanks.

tough ether May 3, 2019, 3:28 PM

#

ive been wrongfully banned on pubg for 2 weeks for "TEAMING"

#

this is how I get repaid for playing the game again these last 2 weeks

fringe prism May 3, 2019, 3:29 PM

#

i played custom games with my friends got some kills and got banned for unusual gameplay what did i did?

#

help please?

#

i really wanna keep playing with my friends but i got banned for 24H

supple vigil May 3, 2019, 3:41 PM

#

You can appeal - if the ban is only 24 hours your better off waiting it out

viral monolith May 3, 2019, 4:43 PM

#

Hi Everyone !

I m waiting after all games for back to lobby ! Whats wrong ? I need help !

viral monolith May 3, 2019, 5:21 PM

#

Somebody help me ?

#

Please

tough ether May 3, 2019, 5:49 PM

#

verify game cache

#

restart comp

marsh birch May 3, 2019, 8:31 PM

#

Suddenly i get this: [25] Battleye Corrupted data - Please perform a clean game install

#

nothing helps

#

it comes like 2-3rd circle every time

sharp gyro May 3, 2019, 8:46 PM

#

Same @marsh birch

#

[25] BattlEye: Corrupted Data - please perform a clean game reinstall 5.5.5 - 064277

#

Tried reinstalling, uninstalling and reinstalling BattlEye, switched between different steam libraries on different disks. Always comes about 12-15 minutes in.

marsh birch May 3, 2019, 8:49 PM

#

Started today for me.

#

worked fine last night.

robust brook May 3, 2019, 8:49 PM

#

yep same here

#

the game is unpllayable

sharp gyro May 3, 2019, 8:49 PM

#

Yeah, started today for me aswell. About 2 or 3 hours ago.

robust brook May 3, 2019, 8:50 PM

#

reinstalled and updated the drivers

#

now the sound is f*ed up

marsh birch May 3, 2019, 8:50 PM

#

so must be server/battle eye releated thing.

sharp gyro May 3, 2019, 8:50 PM

#

no idea to be honest.

#

im just happy its not just me lol

marsh birch May 3, 2019, 8:52 PM

#

😃

#

yeah that helped alot 😃

robust brook May 3, 2019, 8:53 PM

#

.lol i ve also 4 of my friends who has the same problem

lunar mango May 3, 2019, 10:24 PM

#

hello i keep geting this error during while i'm in the game ....

#

[25] BattleEye:Corrupted Data - please perform a clean game reinstall...

#

i reinstaled 5 times

#

error keep come back... i lost alot of games becouse of this error..

lunar mango May 3, 2019, 10:58 PM

#

gg for ruining it well no respons no nothing and 3 moderators on 8 community team nobody say nothing..... just waiting the money fat lads

stone heart May 3, 2019, 11:06 PM

#

@lunar mango Give me a sec

#

@lunar mango Have you tried this?

1. Go to: C:\Program Files (x86)\Common Files\BattlEye
2. Delete BEService_pubg.exe
3. Go to: steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye
4. Run Uninstall_BattlEye.bat, then after that Install_BattlEye.bat```

lunar mango May 3, 2019, 11:10 PM

#

I wall do it and hope will work thanks,will let u know

stone heart May 3, 2019, 11:12 PM

#

@lunar mango There's also this guide if what I wrote didn't work: https://steamcommunity.com/sharedfiles/filedetails/?id=1595623635

lunar mango May 3, 2019, 11:18 PM

#

Thanks sir

Kindly regards
Warboy

lunar mango May 3, 2019, 11:52 PM

#

Well done all u say same problem approach...

#

Had full gear everything on me just kicked out like that I hope u fix and give rewards for all players something ,because this is embarrassing sir

#

A big game like this in 2 years need to be improved in good conditions

viral monolith May 4, 2019, 12:08 AM

#

I'm confused when you go into the weapon skins menu it says that the Win94 is a misc weapon but in the mastery menu it says it's a SR

#

just a minor bug

wraith veldt May 4, 2019, 12:30 AM

#

out of curiosity how many people need to be queued up for a match before it can start. Standard Solo not customs

winter wolf May 4, 2019, 1:15 AM

#

@weary warren Sorry for the late reply

#

What I said was "I know I have posted this before but is anyone still having this freezing issue? (Go to 24 seconds and watch from there) https://www.youtube.com/watch?v=fuuRr_41t0g
And has anyone found a fix for it yet that may not be well known?
My methods I tried have included:
New and faster RAM
Installing a new SSD and moving the game to that
Verifying cache
Reinstalling the game
Updating graphics drivers
Changing in game settings
Re-configuring my settings in game completely
Having replay/deathcam on/off
Turning off character render
Overclocking GPU (Actually makes freezing not last as long sometimes so could be a GPU bottleneck)
Disabling windows defender
Using game launch options (If they even still work)
Doing a sfc using cmd
Many more probably ^"

#

Specs are:
CPU: Ryzen 7 1700x
RAM: 16GB DDR4 3000Mhz (Set to 2800mhz because bios sucks)
GPU: GTX 1080ti
Game is running on an m.2 SSD (This issue happened on my SATA SSD too)

tulip sonnet May 4, 2019, 1:30 AM

#

have you tried unclocking your overclock?

winter wolf May 4, 2019, 1:32 AM

#

As in factory default OC?

slow berry May 4, 2019, 3:53 AM

#

Hey, I was playing and everything began to look silver all of a sudden. i was playing a minimized version of Netflix on my screen and thats the only thing i could think of that caused the problem

#

Its not my computer thats the problem.... its pretty beefy

viral monolith May 4, 2019, 4:12 AM

#

my afreecaTV wooDDok

#

같이 배그 하실분?
스팀

#

앙

#

?

#

한국인?

#

what?

#

;;

#

네네

#

아

#

Cease2017.02.25
This channel is a great resource for finding and sharing bugs with the community, however all bugs and reports should be primarily posted on the forums so that they can be seen and addressed by the Dev team.
http://forums.playbattlegrounds.com/
PLAYERUNKNOWN'S BATTLEGROUNDS Forums
PLAYERUNKNOWN'S BATTLEGROUNDS Forums
Jimboslice212017.02.25

viral monolith May 4, 2019, 4:37 AM

#

ㄴㄷㅌ

lavish basin May 4, 2019, 7:43 AM

#

엥.. 진짠가..

sharp gyro May 4, 2019, 10:18 AM

#

Still getting the same issues.
[25] BattlEye: Corrupted Data - please perform a clean game reinstall 5.5.5 - 064277

Attempted literally everything. None of the fixes mentioned above has worked.

marsh birch May 4, 2019, 10:19 AM

#

iam doing clean install now for PUBG. no luck wioth other options.

#

but hopes are not high 😦

sharp gyro May 4, 2019, 10:19 AM

#

Done a clean reinstall about 5 times..

#

Yeah, don't get your hopes up.

lunar mango May 4, 2019, 10:43 AM

#

Same here mate nothing helped....lost like 6-7 games with that error...

low pawn May 4, 2019, 10:56 AM

#

Same Getting Error...

celest panther May 4, 2019, 11:04 AM

#

@sharp gyro Which build version of windows are you on?

sharp gyro May 4, 2019, 11:05 AM

#

17763.437

#

@celest panther

#

Windows 10

celest panther May 4, 2019, 11:07 AM

#

Which version?

#

1809? 1903?

marsh birch May 4, 2019, 11:08 AM

#

1803

#

@celest panther

celest panther May 4, 2019, 11:10 AM

#

Unsure why it is repeatedly corrupting

#

when you say you have done a clean reinstall several times, you did so following step 14 in the guide below?

#

!ts

regal vaporBOT May 4, 2019, 11:11 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

marsh birch May 4, 2019, 11:13 AM

#

iam still downloading game. but everything should been done now.

#

25Gigs takes some time to download for me :p

#

not very nice option.

celest panther May 4, 2019, 11:15 AM

#

I understand

sharp gyro May 4, 2019, 11:52 AM

#

God knows really. I've completed step 14 in that guide as well. 2 of my other teammates are having the same issue. @celest panther

marsh birch May 4, 2019, 2:10 PM

#

@celest panther After conplete clean reinstall PUBG works again.

#

https://steamcommunity.com/sharedfiles/filedetails/?id=1595623635

#

with thease instructions. i did even "bonus" ones.

celest panther May 4, 2019, 2:16 PM

#

Good stuff.

gaunt oar May 4, 2019, 3:32 PM

#

yo i have a gaming laptop and it has decent specs and im getting not over 60 fps a lot i have put setting on very low and everthing

tough harbor May 4, 2019, 3:33 PM

#

what laptop is it

gaunt oar May 4, 2019, 3:33 PM

#

asus

#

the specs are

#

i7 7700HQ 4 core

#

1050 gtx nividia

#

24 gb ram

#

1TB + 128gb ssd

humble barn May 4, 2019, 3:36 PM

#

how can i remove the health reminder?

#

in pung mobile

#

@celest panther

gaunt oar May 4, 2019, 3:38 PM

#

@tough harbor

#

jass

#

check pinned messages

#

for mobile stuff

humble barn May 4, 2019, 3:39 PM

#

ok thanks you

tough harbor May 4, 2019, 3:39 PM

#

what resolution do you play on?

#

are you on latest drivers?

gaunt oar May 4, 2019, 3:40 PM

#

1920x1080

#

ill check geforce

celest panther May 4, 2019, 3:41 PM

#

!pubgm @humble barn

regal vaporBOT May 4, 2019, 3:41 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

humble barn May 4, 2019, 3:41 PM

#

thanks

gaunt oar May 4, 2019, 3:41 PM

#

ok there is a driver update ill do that now for nividia

calm nebula May 4, 2019, 3:44 PM

#

help pubg Error [25] BattlEye: Corrupted Data - please perform a clean game reinstall 5.5.5 - 13224D

#

How can I fix

#

help

celest panther May 4, 2019, 3:53 PM

#

!ts

regal vaporBOT May 4, 2019, 3:53 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

stone heart May 4, 2019, 4:40 PM

#

@calm nebula Do you happen to have the latest windows 10 update pre-release?

#

I've heard that update is causing that issue

livid flame May 4, 2019, 6:14 PM

#

I'm having that issue too

celest panther May 4, 2019, 6:45 PM

#

Seeing quite a number of people getting the "r [25] BattlEye: Corrupted Data - please perform a clean game reinstall"

#

Following step 14 of the troubleshooting guide should rectify this in almost all cases.

lunar mango May 4, 2019, 8:02 PM

#

I done all above and still getting the same error....

#

But I get it when I nearly at the end of the game like 20 players remain...

celest panther May 4, 2019, 8:16 PM

#

Consistently?

outer zenith May 4, 2019, 8:28 PM

#

i have emergency problem guys how to fix battleye error 25

#

?

#

any help

#

takarii

#

ok thanks

#

i see now what did you write

valid merlin May 4, 2019, 9:17 PM

#

hey guys i need some help

torpid marsh May 4, 2019, 10:03 PM

#

Let's see what we can do here @valid merlin

lunar mango May 4, 2019, 10:16 PM

#

Not constantly, but I just can't finish a game sir ....

valid merlin May 4, 2019, 10:18 PM

#

@torpid marsh i wanna ask how i can install and play pubg for pc and i don t have steam . a solution plzzz !

lunar mango May 4, 2019, 10:19 PM

#

U need steam ,u can't play without

valid merlin May 4, 2019, 10:20 PM

#

solution for free ?

torpid marsh May 4, 2019, 10:20 PM

#

PUBG PC is Steam Only.

valid merlin May 4, 2019, 10:21 PM

#

can i find some keys ?

lunar mango May 4, 2019, 10:21 PM

#

Play it on mobile phones

#

Mate is no point on discussion, u can't play it it without steam sir

valid merlin May 4, 2019, 10:21 PM

#

i just but asus rog for 1700$ not for playin on phone

lunar mango May 4, 2019, 10:22 PM

#

Instal steam and buy the game play

#

End of story

valid merlin May 4, 2019, 10:22 PM

#

ok thx sir

torpid marsh May 4, 2019, 10:22 PM

#

Sorry Sir. But I don't want to sound harsh.

#

But everyone who plays PUBG on PC has bought the game is some sense.

#

If you feel that you want to spend your money on something else then maybe try to reach out to a good friend to gift you the game.

valid merlin May 4, 2019, 10:24 PM

#

tht s possible to share game ?

torpid marsh May 4, 2019, 10:25 PM

#

Share?

valid merlin May 4, 2019, 10:26 PM

#

sharing

#

the game with me

torpid marsh May 4, 2019, 10:26 PM

#

All games are connected to your specific steam account.

#

Just as ones money would be connected to a bank account and such.

#

Your right arm is connected to your upper body.

lunar mango May 4, 2019, 10:28 PM

#

Oke so let's get back to this error what happens to me and rest of a few players...

torpid marsh May 4, 2019, 10:31 PM

#

The battle eye issue

#

Ive seen people fix this by reinstalling the BE application

#

I cannot promise it will work foryou.

lunar mango May 4, 2019, 10:31 PM

#

Done it same problem

torpid marsh May 4, 2019, 10:32 PM

#

How did you uninstall / reinstall?

lunar mango May 4, 2019, 10:33 PM

#

Delete everything from steam fil6etc from program files all as was say above air

torpid marsh May 4, 2019, 10:33 PM

#

Did you uninstall all versions of PUBG?

lunar mango May 4, 2019, 10:33 PM

#

Yes everything I even put new windows...

torpid marsh May 4, 2019, 10:33 PM

#

huh?

#

You reinstalled windows?

lunar mango May 4, 2019, 10:34 PM

#

Yes same problem

torpid marsh May 4, 2019, 10:34 PM

#

Didanyone tell you it would maybe help?

lunar mango May 4, 2019, 10:34 PM

#

At near end error appears

#

I tryout all possible solutions

torpid marsh May 4, 2019, 10:34 PM

#

Reinstalling windows is really... a last resort. As in total clean isntall ofthe whole system.

#

I will assume you've read the old Steam Forum notes about how to proceed with the error 25

lunar mango May 4, 2019, 10:37 PM

#

Yes I stay awake last night till 4 ...

#

Nothing mate same error and this guys who moderate the game or whatever they do not letting us know any other measure of help same thing from all ... well if h see it not work it means is something else....

torpid marsh May 4, 2019, 10:40 PM

#

Then we will have to assume that there is no "fix" for this error as of today. As far as I know, they are looking into it atm.

#

And I will assume you didnt mean what you said really as far as " guys who moderate the game or whatever they do not letting us know any other measure of help"

#

What you are basically saying is that they may know but refuse to hand out the answer.

#

They are most likely looking into it and will ofc announce about an upcoming fix when they have pin pointed the issue.

lunar mango May 4, 2019, 10:43 PM

#

Hope for it

lunar mango May 4, 2019, 11:21 PM

#

And happend again was 22 players left error came ...

#

Ty pubg staff ur pockets are full and when are helpful from nothing gg

#

@everyone look they not say nothing....

tame latch May 4, 2019, 11:36 PM

#

Error said "you cannot play the game on this device anymore " what's that

#

How can I fix this

torpid marsh May 4, 2019, 11:36 PM

#

You will get more "answers" if you submit a ticket.

sharp gyro May 4, 2019, 11:36 PM

#

Still having the same issue. Done a clean reinstall of both PUBG and Windows. As well as completing "step 14" in the guide. Cleaned up the registry, attempted to install BattlEye alone and all of that. Nothing works. As far as I know, 11 other people in my team are experiencing the same issue.

#

We get about 10-15 minutes into each game, then we error out.

tame latch May 4, 2019, 11:37 PM

#

I summited the ticket still

#

No answer lol

sharp gyro May 4, 2019, 11:37 PM

#

Tickets could take some time to get responses on. My ticket from 1 week ago still isn't answered.

lunar mango May 4, 2019, 11:37 PM

#

They take our money and respond when they want ...

torpid marsh May 4, 2019, 11:37 PM

#

Tickets will be responded to quicker than a fix will be applied.

lunar mango May 4, 2019, 11:38 PM

#

And puppy don't take they side trust me been there

#

Ur better than that

torpid marsh May 4, 2019, 11:38 PM

#

I take the side that works for me.

lunar mango May 4, 2019, 11:38 PM

#

Well make it work for all of us

torpid marsh May 4, 2019, 11:38 PM

#

And as long as I can play without issues.. I can't complain.

tame latch May 4, 2019, 11:38 PM

#

Is been like this for week

lunar mango May 4, 2019, 11:38 PM

#

Then not get in this discussion

tame latch May 4, 2019, 11:39 PM

#

Is sound like i have been band for nothing lol

torpid marsh May 4, 2019, 11:39 PM

#

I'd suggest killing BE during gameplay.

lunar mango May 4, 2019, 11:39 PM

#

Give us a help that when can use and then all of us is happy

sharp gyro May 4, 2019, 11:39 PM

#

Killing BE during gameplay can cause the same error, and if not, could trigger a softban.

torpid marsh May 4, 2019, 11:39 PM

#

According to who?

lunar mango May 4, 2019, 11:40 PM

#

I tried all how many times I need to repeat my self

sharp gyro May 4, 2019, 11:40 PM

#

I'd suggest not giving out suggestions that could get players banned.

torpid marsh May 4, 2019, 11:40 PM

#

Ok

#

https://support.pubg.com/hc/en-us/articles/115004139073-BattlEye-launcher-error-or-issues-when-Starting-BattlEye-service

#

I'll just do that instead.

lunar mango May 4, 2019, 11:40 PM

#

Is not when it starts lol...

#

Near end game when just a few remains

torpid marsh May 4, 2019, 11:41 PM

#

Warboy you'll have to repeat yourself to everyone who has no idea off what you've done so far.

#

And again.

#

I said kill it during gameplay.

lunar mango May 4, 2019, 11:41 PM

#

I told u already not need to repeat for u

torpid marsh May 4, 2019, 11:41 PM

#

You told me "I've done everything".

lunar mango May 4, 2019, 11:41 PM

#

Yes

torpid marsh May 4, 2019, 11:41 PM

#

Then what are you doing here?

lunar mango May 4, 2019, 11:41 PM

#

Waiting help?

torpid marsh May 4, 2019, 11:41 PM

#

Then you havnt done everything.

lunar mango May 4, 2019, 11:42 PM

#

Ur not in the position to give advice

torpid marsh May 4, 2019, 11:42 PM

#

I am the only one that does give you advices.

lunar mango May 4, 2019, 11:42 PM

#

So when u have things to do with developing the game then u have a reason to give advice

torpid marsh May 4, 2019, 11:42 PM

#

The only one that takes his time to try to help you.

#

Be thankful for those that tries.

lunar mango May 4, 2019, 11:42 PM

#

I didn't get any help to fix it

torpid marsh May 4, 2019, 11:42 PM

#

Or you'd be lonely soon.

lunar mango May 4, 2019, 11:42 PM

#

Well try harder

torpid marsh May 4, 2019, 11:43 PM

#

Why?

#

I am in no position to do that

lunar mango May 4, 2019, 11:43 PM

#

I talk with the guys who have rights to modify something on game

torpid marsh May 4, 2019, 11:43 PM

#

I take my personal time (that I fully control) to try to help you ge tinto a game that you want to play.

lunar mango May 4, 2019, 11:43 PM

#

I paid and want my rights for what I paid

torpid marsh May 4, 2019, 11:43 PM

#

Has anyone talked to you so far?

lunar mango May 4, 2019, 11:43 PM

#

Yea

#

Tried all of it what he ssy

#

Say*

#

Not working

torpid marsh May 4, 2019, 11:44 PM

#

You tagged everyone saying " look they not say nothing...."

#

Wanna make up your mind?

lunar mango May 4, 2019, 11:44 PM

#

Well it still haven't fixed so

#

Listen sir ur not in the position to tell me if I don't do it right

torpid marsh May 4, 2019, 11:45 PM

#

Inever said you didanything wrong tho di I?

lunar mango May 4, 2019, 11:45 PM

#

U have no rights to lead them all on bad ways

torpid marsh May 4, 2019, 11:45 PM

#

I am giving advices out that the support pages have given.

#

I have the same right to do that as anyone else.

lunar mango May 4, 2019, 11:45 PM

#

U have no copyright for the game to give advice that can't be approved that are legit and work

#

Good night

torpid marsh May 4, 2019, 11:46 PM

#

I am not allowed to give you advice that PUBG lets out to the public?

#

Sorry what?

sharp gyro May 4, 2019, 11:46 PM

#

This is the error that is caused when you kill BEService in gameplay.

#

ERROR
BE Service is not running properly 5.5.5 - 64A0D9

lunar mango May 4, 2019, 11:46 PM

#

U see

#

Wrong advice

torpid marsh May 4, 2019, 11:46 PM

#

I see what?

sharp gyro May 4, 2019, 11:47 PM

#

In Puppy's defense, that "advice" was actually written by PUBG Techs on some sort of help page.

#

Not that the advice works anyway.

torpid marsh May 4, 2019, 11:47 PM

#

I dont give advice that I feel should work

#

I also dont blame other people for trying if I ask for help.

#

But thats just me.. being polite and all.. I know.. stupid Jim Carrey Laugh

sharp gyro May 4, 2019, 11:50 PM

#

Well there's definitely something wrong with PUBG. When I start it up, it uses 99% GPU and 99% Power so I don't know at this point. PUBG Officials doesn't seem to know either, since there's been no actual statement on this, or any fix published by anyone who has something to do with it.

torpid marsh May 4, 2019, 11:51 PM

#

BE could be disabled / stopped as a service...

sharp gyro May 4, 2019, 11:51 PM

#

It's not

torpid marsh May 4, 2019, 11:51 PM

#

That's just a tought

#

Maybe not for you. But othes who follows the convo with a similar problem might check that out.

#

others*

#

Anyway. Way too late for me to hang around here and be shat at. I have animals for that.
Night all and hope you all get in good games soon enough.

celest panther May 5, 2019, 7:31 AM

#

@lunar mango If users are trying to assist you with a problem that is causing your problems, it is usually wise to listen to them and respond politely.

#

Refusing to listen to someone because they aren't connected to the company that provides the product is not going to help you work it out faster.

boreal thistle May 5, 2019, 7:33 AM

#

do you know if i can play with pc in one team with phone

celest panther May 5, 2019, 7:35 AM

#

!pubgm

regal vaporBOT May 5, 2019, 7:35 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

boreal thistle May 5, 2019, 7:36 AM

#

this link is for pc player?

#

@celest panther

celest panther May 5, 2019, 7:37 AM

#

You can't crossplay mobile and PC

boreal thistle May 5, 2019, 7:40 AM

#

kk

uneven steeple May 5, 2019, 7:41 AM

#

There's no plans for crossplay, I don't think it's going to happen because m+kb is gonna dominate over consoles and mobile plus theres too much differences between each version

alpine burrow May 5, 2019, 7:50 AM

#

game keeps coming to lobby around end of first circle giving the prompt "corrupted data -perform a clean game reinstall " which i did and the problem still exist

lone sleet May 5, 2019, 7:57 AM

#

hello

bleak drum May 5, 2019, 8:09 AM

#

hi
i have been facing some issue
when i play pubg and it always get hang
(25) corrupted date, please perform a game clean install
what is this?
can anyone help ?

#

@alpine burrow u facing this problem too ?

alpine burrow May 5, 2019, 8:12 AM

#

yes @bleak drum i did reinstall the game and still happens

bleak drum May 5, 2019, 8:12 AM

#

ya same

#

me too

#

im not using hack at all

celest panther May 5, 2019, 8:52 AM

#

Make sure you do a clean reinstall using step 14 of the guide below

#

!ts

regal vaporBOT May 5, 2019, 8:52 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

celest panther May 5, 2019, 8:54 AM

#

Battleye also mentioned that the latest nvidia drivers were also causing some problems that caused this error

#

consider rolling back a few versions if needed.

calm nebula May 5, 2019, 10:28 AM

#

@celest panther @stone heart I applied everything in the link I've uploaded but I'm still in the same problem

celest panther May 5, 2019, 10:35 AM

#

Check my previous message in this cjannel @calm nebula and give that a try

lunar mango May 5, 2019, 10:39 AM

#

I tried and gone for a game but at near end again error....

#

I'm going crazy had enough of useless things to do and not work the game properly...

#

Lost more then 30 games with this error who is giving us back this things ?

calm nebula May 5, 2019, 10:40 AM

#

did you delete and reinstall pubg

lunar mango May 5, 2019, 10:40 AM

#

Dude I done more then alot even new windows

celest panther May 5, 2019, 10:41 AM

#

Which version of windows are you running?

lunar mango May 5, 2019, 10:41 AM

#

Windows 10 Pro

celest panther May 5, 2019, 10:41 AM

#

Sorry, version number

lunar mango May 5, 2019, 10:41 AM

#

2 sec

celest panther May 5, 2019, 10:42 AM

#

Also, which driver version are you using for your GPU?

lunar mango May 5, 2019, 10:43 AM

#

The last one, how I find out version number for windows?

celest panther May 5, 2019, 10:44 AM

#

Right click the start button, go to System and your version along with build number will be there

calm nebula May 5, 2019, 10:44 AM

#

my windows 17763 version

#

windows 10 pro

celest panther May 5, 2019, 10:44 AM

#

That's the build number, which version is it?

lunar mango May 5, 2019, 10:44 AM

#

15063

celest panther May 5, 2019, 10:45 AM

#

It would likely be something like 1803, 1809 etc

tough harbor May 5, 2019, 10:45 AM

#

Search for "winver" in start menu

celest panther May 5, 2019, 10:45 AM

#

Thanks, couldn't remember that command off the top of my head while out

calm nebula May 5, 2019, 10:46 AM

#

1809

lunar mango May 5, 2019, 10:46 AM

#

Version 1703 ,os build 15063.1387

celest panther May 5, 2019, 10:46 AM

#

@calm nebula what about your GPU driver version?

#

@lunar mango I'd recommend updating windows. The latest live version is 1809

lunar mango May 5, 2019, 10:47 AM

#

I didn't have any problems about 1 week ago

#

So defo is not the windows

celest panther May 5, 2019, 10:47 AM

#

Well, 1903 has had some issues recently and battleye have issued numerous updates in that time. Update Windows to the latest version and see if that solves it

calm nebula May 5, 2019, 10:48 AM

#

dxdiag also removes GPU version

celest panther May 5, 2019, 10:48 AM

#

In the case of 1903, windows was actually the issue.

#

@calm nebula grab it via your GPU control panel

#

You can usually access it by right clicking your desktop

lunar mango May 5, 2019, 10:48 AM

#

I make a update for windows now

calm nebula May 5, 2019, 10:49 AM

#

1 SEC

celest panther May 5, 2019, 10:49 AM

#

@lunar mango please also provide me with your GPU driver version too.

#

Battleye tweeted that there was an issue with the latest GPU drivers that was causing some problems. Supposedly it was resolved a few days ago, but a driver rollback to a different version may still resolve the problem

#

https://twitter.com/TheBattlEye/status/1122324622207270912?s=19

BattlEye (@TheBattlEye)

We are aware of "Corrupted Memory #0" kicks that some players are currently experiencing when playing BE games on Windows 10 1903. Investigation is still ongoing, but the issue mainly seems to be caused by the latest NVIDIA GeForce driver version 430.39. (1/2)

lunar mango May 5, 2019, 10:50 AM

#

430.39

#

GPU version

celest panther May 5, 2019, 10:50 AM

#

I have zero issues running Windows 10 1809 on version 417.35 of the Nvidia drivers.

lunar mango May 5, 2019, 10:51 AM

#

Oke how I roll back to a older version sir

celest panther May 5, 2019, 10:51 AM

#

Uninstall the drivers first, use something like ddu

#

Then download the older version

idle tree May 5, 2019, 10:52 AM

#

430.39, 1809 here, no issues personally, kinda strange how the issue affects only certain machines

celest panther May 5, 2019, 10:52 AM

#

I've never had the corrupted memory issue in the entire time I have been playing.

idle tree May 5, 2019, 10:53 AM

#

I had it once, but i believe that was down to BattlEyes install being borked, but that was ages ago. Since, zero issues. Though PUBG/BattlEye, or whoever is responsible for updating their software for 1903, should get that fixed too - given it's cited to release this month lol

calm nebula May 5, 2019, 10:53 AM

#

my GPU driver 430.39

celest panther May 5, 2019, 10:54 AM

#

@calm nebula roll it back and see if it solves your problem

calm nebula May 5, 2019, 10:55 AM

#

drop version of your version

celest panther May 5, 2019, 10:55 AM

#

I use 417.35

calm nebula May 5, 2019, 10:55 AM

#

ok

lunar mango May 5, 2019, 10:56 AM

#

How I use ddu

#

Sorry never used so I ask before I make a mistake

tough harbor May 5, 2019, 10:58 AM

#

googling or youtubing the guide would be simpler to explain

calm nebula May 5, 2019, 10:59 AM

#

@celest panther I am installing 417.35 version now

lunar mango May 5, 2019, 11:25 AM

#

Done all @celest panther let's see if it works

calm nebula May 5, 2019, 11:28 AM

#

i'm trying now

lunar mango May 5, 2019, 11:40 AM

#

Not working now is same error ....

#

Lost another nice game I want ask what when get or if when get something for all this errors and losing games because is not pur problem is from u guys something and now I'm.out of sol....

celest panther May 5, 2019, 11:42 AM

#

Its not a specific game issue though, otherwise everyone would be getting it

#

If a clean reinstall isnt working, then that suggests something on your system is causing the problem, but im unsure what that could be

#

in pretty much every case, a clean install fixes the problems

#

if its not working, then something else is interfering

#

So, what do you have running on your system?

calm nebula May 5, 2019, 11:51 AM

#

it is the same error

lunar mango May 5, 2019, 12:35 PM

#

De pl tried all help nothing helped

#

Takari what if I give u team viewer and check it out maybe u know more then me

calm nebula May 5, 2019, 12:42 PM

#

You have erased the pubg

livid flame May 5, 2019, 12:49 PM

#

Oh c'mon i am facing these same problems

#

Let's try to find something common, like do you guys play this on fullscreen mode too?? And not fullscreen (windowed)??

#

This problem started very recently after a 37 MB update iirc

#

@lunar mango @calm nebula

#

Whatever is common for all of us and different than most must be causing this problem

lunar mango May 5, 2019, 12:56 PM

#

I have no idea what may cause the pro

rancid void May 5, 2019, 1:15 PM

#

I have problem can somebody help me ? Problem Is Battleye Corrupted Data - pls reinstall game [25] and I reinstalled but this problem is again

sharp gyro May 5, 2019, 1:23 PM

#

@marsh birch didn't you find a fix for this?

#

@livid flame when you start PUBG, does it use alot of GPU, RAM or power? Because mine does.

livid flame May 5, 2019, 1:25 PM

#

Didn't check, you're facing that corrupted data problem??

sharp gyro May 5, 2019, 1:25 PM

#

Yeah, and I've tried pretty much every fix that has been suggested, including 5 complete reinstalls, and a Windows reinstall.

livid flame May 5, 2019, 1:26 PM

#

You run the game in fullscreen mode?

#

Or windowed?

sharp gyro May 5, 2019, 1:26 PM

#

Also, when I reinstall PUBG, it also downloads a 152MB update of "Steamworks Common Redistributables".

#

Did you get this? And yeah, fullscreen mode

livid flame May 5, 2019, 1:27 PM

#

Didn't notice any such update, but yeah steam and game both did download some updates recently

#

But i have a feeling that fullscreen mode is causing this problem, I'll try fullscreen (windowed) next time i play

#

If possible you can try that now

idle tree May 5, 2019, 1:28 PM

#

All the redists - are things like DirectX Packages, along with Visual C++ Redists, stuff the game needs to run

celest panther May 5, 2019, 1:29 PM

#

Its not fullscreen mode causing the problem

#

Running the game in fullscreen doesn't corrupt files

sharp gyro May 5, 2019, 1:30 PM

#

What Takarii said. I doubt fullscreen could cause file corruption.

livid flame May 5, 2019, 1:30 PM

#

I think its making windows end battle eye launcher, well gotta guess something when nothing is working

sharp gyro May 5, 2019, 1:30 PM

#

How often does PUBG verify BE files? Because, I can play 15 minutes of a match before it "corrupts", and when I restart the game, I can play another 15 minute game.

rancid void May 5, 2019, 1:30 PM

#

@sharp gyro My gpu and cpu take alot power

sharp gyro May 5, 2019, 1:30 PM

#

Me too Mlad

rancid void May 5, 2019, 1:30 PM

#

did you fix problem ?

sharp gyro May 5, 2019, 1:30 PM

#

Nope.

livid flame May 5, 2019, 1:31 PM

#

Yeah same rakesh, 15-20 mins in game.... Not in lobby

#

And 15-20 mins in one game.... If you end game in 5-10 mins every time yoh can continue that

rancid void May 5, 2019, 1:31 PM

#

Yes but I play this game log time and yesterday

#

That problem

sharp gyro May 5, 2019, 1:32 PM

#

I played the game just fine after the last update. It just randomly disconnected me once

#

And it's been disconnecting me ever since

rancid void May 5, 2019, 1:32 PM

#

yes mee too

sharp gyro May 5, 2019, 1:32 PM

#

What GPU do you have, and driver version?

rancid void May 5, 2019, 1:33 PM

#

Hheheheh It is to low to open Pubg

livid flame May 5, 2019, 1:33 PM

#

Are we all Asians facing this problem? 🤔🤔

rancid void May 5, 2019, 1:33 PM

#

😄

sharp gyro May 5, 2019, 1:33 PM

#

No, im EU

livid flame May 5, 2019, 1:33 PM

#

Okay

rancid void May 5, 2019, 1:33 PM

#

Me to EU

#

I have raden 7700 HD

sharp gyro May 5, 2019, 1:34 PM

#

@celest panther do you know if any devs are looking into this issue?

#

Considering it's affecting a lot of players

celest panther May 5, 2019, 1:34 PM

#

Its a battleye issue if anything

#

its detecting file changes and reporting an issue.

sharp gyro May 5, 2019, 1:34 PM

#

I saw that BattlEye recently solved an issue with memory corruption, could this be a result of that fix?

celest panther May 5, 2019, 1:34 PM

#

So something that people who are experiencing this problem has to be consistent

sharp gyro May 5, 2019, 1:35 PM

#

Could it be the registry making changes to BE files in gameplay?

celest panther May 5, 2019, 1:35 PM

#

If a clean reinstall doesn't solve the problem, then something on your system is likely causing it

rancid void May 5, 2019, 1:35 PM

#

I reinstall

celest panther May 5, 2019, 1:35 PM

#

Battleye did point out an issue with 1903 recently that was directlyconnected to GPU drivers

rancid void May 5, 2019, 1:36 PM

#

It not help

sharp gyro May 5, 2019, 1:36 PM

#

I've reinstalled both the game and Windows with no luck. And I haven't made any changes to the system since then.

#

BIOS issue?

idle tree May 5, 2019, 1:36 PM

#

Not just GPU Drivers, but changes Microsoft has made with the 1903 Kernel, too

celest panther May 5, 2019, 1:36 PM

#

At this point, if nothing else has worked, you may want to contact Battleye directly and submit a support ticket with them

rancid void May 5, 2019, 1:36 PM

#

Yes I see that for Microsoft you msut go

#

in cmd

celest panther May 5, 2019, 1:37 PM

#

@idle tree The specific issue i mentioned was driver version related

sharp gyro May 5, 2019, 1:37 PM

#

What's the min requirement on PUBG OS?

#

Would Win7 work?

celest panther May 5, 2019, 1:37 PM

#

https://twitter.com/TheBattlEye/status/1122324622207270912

BattlEye (@TheBattlEye)

We are aware of "Corrupted Memory #0" kicks that some players are currently experiencing when playing BE games on Windows 10 1903. Investigation is still ongoing, but the issue mainly seems to be caused by the latest NVIDIA GeForce driver version 430.39. (1/2)

sharp gyro May 5, 2019, 1:37 PM

#

They launched a fix for BattlEye Corrupted memory on 430.39 though.

celest panther May 5, 2019, 1:37 PM

#

This issue was supposedly resolved several days ago, however whatever change they made could relate to the one others are having problems with

sharp gyro May 5, 2019, 1:38 PM

#

Yeah

celest panther May 5, 2019, 1:38 PM

#

Visit their site, submit a support ticket and give them all the details

livid flame May 5, 2019, 1:38 PM

#

Oh boy, everything updated recently so no one knows what's causing the problem so the best solution is to wait for another series of uodates?

idle tree May 5, 2019, 1:38 PM

#

Ah, gucci, i know that. yeah, BattlEye and other AC's are having quite some issues with 1903. Just one of those things that'll hopefully get resolved soon.

rancid void May 5, 2019, 1:39 PM

#

@livid flame Yes

celest panther May 5, 2019, 1:39 PM

#

@livid flame If the standard methods to resolve the problem no longer work, then that is all you can do.

rancid void May 5, 2019, 1:40 PM

#

I see 1 method on internet something that @idle tree talking about Microsoft

celest panther May 5, 2019, 1:40 PM

#

I myself am not experiencing this issue, the same for many others.

#

So its not a widespread issue, which suggests something system based is causing the problem

sharp gyro May 5, 2019, 1:40 PM

#

Yeah, it's weird to be honest. I know alot of people not having this issue, and a lot of people having the issue.

#

It's like it's affecting people randomly.

celest panther May 5, 2019, 1:41 PM

#

Errors are seldom a random occurance when it comes to software. They always happen when specific things occur

sharp gyro May 5, 2019, 1:42 PM

#

I guess submitting a support ticket doesn't hurt. Here goes nothing

tiny oak May 5, 2019, 2:17 PM

#

😋

lunar mango May 5, 2019, 2:17 PM

#

Well they will ask u again to repeat the same things that everybody say to do it then they say when don't know what may cause ur issue

#

That's how it works I worked in this domain and I know what they do ...

#

Just I'm curious any rewards for losing so many games for all this users or just let it go like that ?

cerulean ginkgo May 5, 2019, 2:34 PM

#

i need help!!! when i am in a match..after 10-15 minutes it says that ERROR CORRUPTED DATA TRY TO CLEAN REINSTALL ... i did clean install but still it says the same and corrupt in match ..what should i do?

lunar mango May 5, 2019, 2:38 PM

#

Good luck mate I tried all same error just got the error again and again nobody know what can cause....

#

pubgdrama

sharp gyro May 5, 2019, 3:31 PM

#

@celest panther I just had my friend play on my account, and he disconnected after 17 minutes with the corrupted data error.

#

Which makes me believe this is account based..

celest panther May 5, 2019, 3:38 PM

#

what happens if he plays as normal using his account now?

cerulean ginkgo May 5, 2019, 3:52 PM

#

YAH AFTER 17 MINUTE ITS HAPPENING

#

<@&270458501778636820>

sharp gyro May 5, 2019, 3:54 PM

#

his account works fine

#

@celest panther

cerulean ginkgo May 5, 2019, 3:55 PM

#

but how to solve this corrupt problem

#

?

#

i tried all the things that could solve it

#

but still its happening

edgy isle May 5, 2019, 4:32 PM

#

My bullets are clipping through people?

#

help

eternal grove May 5, 2019, 4:46 PM

#

need a admin or officer to change my name plz.... Pseudo_Pro_Gamer

hybrid cove May 5, 2019, 4:48 PM

#

does anyone here having a battleye corrupt problem?

sharp gyro May 5, 2019, 4:49 PM

#

A lot of people do

hybrid cove May 5, 2019, 4:50 PM

#

any solution?

burnt chasm May 5, 2019, 4:50 PM

#

yeah...i have it too just now

sharp gyro May 5, 2019, 4:50 PM

#

No solution that actually works, no.

burnt chasm May 5, 2019, 4:50 PM

#

dont know how to solve it

#

just wait for te next game

coarse junco May 5, 2019, 4:51 PM

#

done @eternal grove

#

Try validating your gamefiles and downgrading your nvidia driver if you are above 425.31

outer zenith May 5, 2019, 4:54 PM

#

battleye still error

#

guys

#

wtf

#

what to do

hidden dust May 5, 2019, 4:54 PM

#

Read above you.

hybrid cove May 5, 2019, 4:54 PM

#

@coarse junco u sure thats the way to solve?

sharp gyro May 5, 2019, 4:55 PM

#

@coarse junco I was on 417 before 430 today, should I try 425 or something? Validating gamefiles after crash shows that there was 1 file that couldn't be validated, and was downloaded & installed over again. But this happens for each time the error occurs.

coarse junco May 5, 2019, 4:55 PM

#

if you have the corrupted memory error, yes

sharp gyro May 5, 2019, 4:56 PM

#

That's for corrupted memory. That issue was solved by BattlEye on the 30th last month

#

I'm guessing this is the current error for everyone struggling with corrupted data nowadays..
[25] BattlEye: Corrupted Data - please perform a clean game reinstall 5.5.5 - 064277

coarse junco May 5, 2019, 4:58 PM

#

have you done a reinstall?

#

!ts

regal vaporBOT May 5, 2019, 4:58 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

sharp gyro May 5, 2019, 4:58 PM

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5 times.

coarse junco May 5, 2019, 4:58 PM

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Step 14?

sharp gyro May 5, 2019, 4:58 PM

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Yes, that too.

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Also attempted a clean windows reinstall

cerulean ginkgo May 5, 2019, 5:17 PM

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tried all of them but still same issue

cerulean ginkgo May 5, 2019, 5:56 PM

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my data is not getting corrupted in training mode :/

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strange :/

sharp gyro May 5, 2019, 6:28 PM

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is it not? @cerulean ginkgo

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Cause it is for me

jovial sedge May 5, 2019, 6:47 PM

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Servers getting packet loss for anyone else this morning? 🤔

livid flame May 5, 2019, 7:05 PM

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My data won't corrupt if i exit my game every 5 mins

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😂

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That's easy for me being a noob

lunar mango May 5, 2019, 7:12 PM

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Oke guys maybe I find a soutin

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I dezistan steam and all my games

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Reinstall steam reinstall pubg

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At the moment no crash after 2 games

jovial sedge May 5, 2019, 7:18 PM

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None of you have settings that are out of the norm do you? Such as Render scale not being 100, custom res, etc

solemn prairie May 5, 2019, 7:36 PM

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okay, i hope anyone have a fix for me, it have happened the last 2 times i have had network lag error, then i quit the game, open it again and it says that my gmae is still going and if i want to reconnect to it, i press YES button, and nothing happens, if i press it again, the box dissapear and it goes to the menu, then i close the game again and open it and still says game going if i want to rejoin it, and i press YES and still nothing!! it's pissing me off

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im running on a 100/100Mbit fiber connection with a game ping of 25 - 35...

hidden dust May 5, 2019, 7:37 PM

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Click no

solemn prairie May 5, 2019, 7:37 PM

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just cheched my connection and its totaly fine but still i get connection lag....

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click no? if i want to rejoin my game?

hidden dust May 5, 2019, 7:38 PM

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Rejoining doesn't work all the time. So, if it's not working for you then you sadly just have to click no and go into a new game

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Turn on your network stats in game and watch them

solemn prairie May 5, 2019, 7:38 PM

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baaah 😦

stone heart May 5, 2019, 7:39 PM

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@solemn prairie Wifi or Ethernet Cable?

hidden dust May 5, 2019, 7:39 PM

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It's not happening for no reason

solemn prairie May 5, 2019, 7:39 PM

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they are on

hidden dust May 5, 2019, 7:39 PM

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Record the server ID and send them into support

solemn prairie May 5, 2019, 7:39 PM

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Ethernet cable. i don't trust a wifi

jovial sedge May 5, 2019, 7:39 PM

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I wish I could get 25-30 ping.. im in AZ and theres only East coast NA servers so I get 65-85

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Maybe one day West Coast servers will come to PUBG 😄
Or even Central US?

hidden dust May 5, 2019, 7:40 PM

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@solemn prairie if you have the option to, test WiFi and see if its any different. Or if you have a phone with tethering try that and see what happens

solemn prairie May 5, 2019, 7:41 PM

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why should i test the wifi if im cabled?

jovial sedge May 5, 2019, 7:42 PM

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Make sure BattleEye is allowed on your firewall

solemn prairie May 5, 2019, 7:42 PM

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it is... and everything worked fine a week ago...

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and router has been reset also...

hidden dust May 5, 2019, 7:43 PM

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Because who knows, it could be one of the issues for some reason which is why trying different things could help isolate the problem

torpid marsh May 5, 2019, 7:44 PM

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Always test everything

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If you don't then we can't say we tried everything

solemn prairie May 5, 2019, 8:05 PM

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but i have never once had any connection problems in any other game that im playing. can't say that with PUBG... countless times since i started playing PUBG...

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also one day when i had network lag detected a lot in PUBG i went playing another game for 8 hours, without any lag at all...

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and i also have a pretty good stable router. my old router i had 1½ year ago i had to reboot once a week to be sure not to have any problems, with this new one i have never had to reboot it for any online games at all...

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in my head, if every online game that i own, works perfectly fine, exept for PUBG, then it's PUBG that's the problem...

hidden dust May 5, 2019, 8:10 PM

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Other games aren't Pubg.

solemn prairie May 5, 2019, 8:10 PM

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that might be, but they all use the same connection!

hidden dust May 5, 2019, 8:11 PM

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They don't all handle it the same though, do they

solemn prairie May 5, 2019, 8:11 PM

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some of them even use more bandwith then PUBG and still works flawless

hidden dust May 5, 2019, 8:11 PM

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They are different games, made my different companies, possibly made in a different engine.

solemn prairie May 5, 2019, 8:18 PM

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Still. if it's say's it's a network problem, every other games should have that network problem, or it's a problem of the game...

hidden dust May 5, 2019, 8:26 PM

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Not entirely true. Have you tried any other connections like I suggested or are you just wanting to continue to say it doesn't work

slim crescent May 5, 2019, 8:39 PM

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why hack fendi not work

solemn prairie May 5, 2019, 8:41 PM

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OMG stop that... what internet protocol does PUBG use? same as every other game...

slim crescent May 5, 2019, 8:42 PM

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i want log card for hack fendi

hidden dust May 5, 2019, 8:42 PM

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Okay, if you don't want to try things to fix it then I doubt you'll get help.

slim crescent May 5, 2019, 8:42 PM

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some body help me

solemn prairie May 5, 2019, 8:48 PM

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@hidden dust there is nothing to try that will help... the wifi would be the same... they use same internet protocol for the game... im 37 and have worked with computers since i bought my first C-Amiga 500+ don't come and tell me that i don't know how a network config works....

hidden dust May 5, 2019, 8:50 PM

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I also suggested using tethering through your phon if you have the option to. I never said you didn't know how network works. I suggested doing things to help isolate your problem.

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And congrats on being 37 and working on computers. I'm an indie dev and have been working on games and computers too for a while now

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But I don't see how that's relevant to pubg at all.

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But by all means don't try to isolate your problem and just ask for it to be fixed just like that

celest panther May 5, 2019, 8:55 PM

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@lunar mango If that worked, it suggests that steam might not be clearing its cache properly

viral monolith May 5, 2019, 8:56 PM

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yo yo sll

solemn prairie May 5, 2019, 8:56 PM

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PUBG Network Lag Detected: What Does It Mean And How To Fix
Unfortunately, most of this problem comes from the server side of PUBG. Bluehole has been working to resolve this issue, and some progress has been made, but it is still bothersome. Here are some things that might help you reduce the network lag detected error.

Play on a wired/ethernet connection
Verify integrity of game files on Steam
Run PUBG as an admin
Put PUBG as “High Priority” in Task Manager

You can also try these commands in the PUBG command prompt. Some players have reported that it reduces this issue.

ipconfig /release
ipconfig /renew
netsh winsock reset catalog
netsh int ip reset reset.log

also did all this

lunar mango May 5, 2019, 9:07 PM

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@celest panther yea possible but now works

celest panther May 5, 2019, 9:11 PM

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Thanks for letting me know,

lunar mango May 5, 2019, 9:16 PM

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No problem

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And I let the lastest gpu driver

true mantle May 5, 2019, 10:35 PM

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Dear PUBG support, will you be implementing "reconnect" for custom matches? I'm talking specifically war mode

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I keep crashing and I can't re-join

celest panther May 5, 2019, 10:59 PM

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Custom games are still in beta, so i guess it is possible in the future.

opaque robin May 6, 2019, 12:01 AM

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i need one help please help me out please

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@everyone

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i need one help please help mee

thorny drum May 6, 2019, 2:50 AM

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.

ocean birch May 6, 2019, 4:58 AM

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what app or website you guys use to check the in game stats ?

tough harbor May 6, 2019, 5:10 AM

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pubg.op.gg, mostly

calm nebula May 6, 2019, 5:38 AM

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@celest panther still no solution to the problem

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I wonder if I delete the game

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@lunar mango your problem solved

ocean birch May 6, 2019, 6:23 AM

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@tough harbor thx

sharp gyro May 6, 2019, 6:30 AM

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Still no update on the corrupted data here with me. I'm starting to believe that it's something with Steam or something. For each time I reinstall either Steam or PUBG, it download and installs Steamworks Common Redistributables. This only happens on one of my computers, not my others. Could this be a registry issue with HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve\Steam\Apps\CommonRedist?

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I find it weird Steam would need to "update" or download CommonRedist for each time I do a clean reinstall of PUBG, considering CommonRedist shouldn't be dependant or have anything to do inside gamefiles.

tough harbor May 6, 2019, 6:33 AM

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and you've tried running steam as administrator right?

sharp gyro May 6, 2019, 6:52 AM

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Yes..

calm nebula May 6, 2019, 7:09 AM

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if the computer does not improve the format again

weary warren May 6, 2019, 8:16 AM

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@sharp gyro Have you tried installing to a new drive or directory?

sharp gyro May 6, 2019, 8:48 AM

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Yeah @weary warren

sharp gyro May 6, 2019, 9:19 AM

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Here's a list of what I've attempted;

Clean reinstall of PUBG
Uninstall & reinstall of BattlEye & related services
Updated & rolled back GPU drivers
Clean reinstall of Windows 10 OS
Installing to different drives / directories
Partial reinstall of PUBG (deleted 50% of files and let Steam detect the missing ones)
And pretty much followed all available troubleshooting guides & tutorials available.
(turned it off and on again)
@weary warren

weary warren May 6, 2019, 9:22 AM

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Unfortunately I don't have a solution for you at this time and I have nothing more than I can suggest you try.

sharp gyro May 6, 2019, 9:24 AM

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That's a bummer. Thanks for being upfront anyway. I have an open support ticket with BattlEye, so I guess we'll see what they say. But my understanding of this, is that I'm not the only one experiencing this issue. Do you know if anyone is looking into this on your end?

calm nebula May 6, 2019, 9:29 AM

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how to get rid of this problem or bi update came

sharp gyro May 6, 2019, 9:30 AM

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What do you mean @calm nebula?

calm nebula May 6, 2019, 9:31 AM

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@sharp gyro how to solve this problem

sharp gyro May 6, 2019, 9:31 AM

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Corrupted data?

calm nebula May 6, 2019, 9:32 AM

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Yes

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I have that same problem

sharp gyro May 6, 2019, 9:33 AM

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There's no known fix for it yet. PUBG staff doesn't seem to have any answers either. I've contacted BattlEye, since it's their service that's reporting errors, I'll let you know if they have a fix for it.

calm nebula May 6, 2019, 9:33 AM

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Ok

sharp gyro May 6, 2019, 9:33 AM

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Someone else in this chat fixed it by completely uninstalling Steam and all their games, deleted BEService from registry & all PUBG, TslGame & BattlEye related files, and did a fresh reinstall of Steam and PUBG.

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That fix didn't work for me anyway.

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All I know is that the first people experiencing this issue got it right after BattlEye fixed an error with corrupted memory on May 1st, so it may be a result of that fix. But then again, that's BattlEye's ball, so it's up to them right now it seems.

calm nebula May 6, 2019, 9:35 AM

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format to computer

sharp gyro May 6, 2019, 9:36 AM

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I've attempted to format the computer and done a fresh reinstall of Windows. That didn't work for me. And it's quite a huge operation just because of a corrupted file.

calm nebula May 6, 2019, 9:39 AM

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i will do it too

weary warren May 6, 2019, 10:00 AM

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@sharp gyro What is the exact error message you get?

lunar mango May 6, 2019, 10:03 AM

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@calm nebula sorry was sleep, yes now it works,I deleted steam and all my games ,and reinstall steam and only pubg and finally could play

calm nebula May 6, 2019, 10:07 AM

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@lunar mango I will do the same

sharp gyro May 6, 2019, 10:17 AM

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[25] BattlEye: Corrupted Data - please perform a clean game reinstall 5.5.5 - 064277 @weary warren

weary warren May 6, 2019, 10:17 AM

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!ts

regal vaporBOT May 6, 2019, 10:17 AM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

weary warren May 6, 2019, 10:18 AM

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In this link there is a full guide on what needs to be removed for a complete uninstall of all PUBG files.

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Including local app data

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As well as all the BE stuff.

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Step 14.

sharp gyro May 6, 2019, 10:19 AM

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I’ve been using the ts guide nonstop for the weekend, I almost know it by heart. I’ve completed all steps and I am 100% certain I’ve covered all files. I reckon to begin with, the guide didn’t cover registry cleanup for BEService though.

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But I can confirm that I’ve completed those steps with no luck.

celest panther May 6, 2019, 10:20 AM

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Did you reboot your system after doing it all before redownloading?

sharp gyro May 6, 2019, 10:20 AM

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Yeah

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As per now; the only thing suspicious about it all is the Common Redist download that forces itself in for each PUBG install.

celest panther May 6, 2019, 10:20 AM

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how about steam running as administrator when clearing the download cache?

sharp gyro May 6, 2019, 10:21 AM

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I don’t think I’ve cleaned cache with admin rights. I’ll give that a try once I’m home. Currently 40,000ft in the air.

celest panther May 6, 2019, 10:21 AM

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Thats pretty high.

sharp gyro May 6, 2019, 10:21 AM

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It is..

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Phone says 36,000ft but close enough.

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But thanks for that tip, I’ll let you know how it goes.

lunar mango May 6, 2019, 2:01 PM

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Dis u try what I done I have no error till now have older gpu driver as well

sharp gyro May 6, 2019, 2:38 PM

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Yes, I tried what you did Warboy. That didn't work for me.

However, I believe I've found a solution for my problem at least.
I uninstalled Steam and PUBG, downloaded PUBG on another PC onto an external drive, moved the files from the external drive directly into my SteamLibrary on my main computer.
Then I deleted the whole CommonRedist crap from my registry, let steam detect the new gamefiles, and it works (somehow). We'll see how long it's good for, but as of now; 1 chicken dinner without disconnection. @weary warren @celest panther

lunar mango May 6, 2019, 2:41 PM

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Glad that u dibe it let's hope the rest will succeed

sharp gyro May 6, 2019, 2:41 PM

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Hopefully 😃

celest panther May 6, 2019, 2:46 PM

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It sounds like steam might be a partial cause for some of these issues then

sharp gyro May 6, 2019, 2:48 PM

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Yeah, most likely. Looks like the CommonRedist regkeys were doing something funny.

lunar mango May 6, 2019, 3:30 PM

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Now who going to give us some rewards 🤔😂😂😂😂🦄

idle tree May 6, 2019, 3:31 PM

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Lol wut?

lunar mango May 6, 2019, 3:31 PM

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😂😂😂

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Nothing

idle tree May 6, 2019, 3:32 PM

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lol ok

sour bone May 6, 2019, 5:28 PM

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s.a

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türk varmı

celest panther May 6, 2019, 5:34 PM

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@sour bone Please use english in chat!

sour bone May 6, 2019, 5:39 PM

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ok

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you türk ?

supple nacelle May 6, 2019, 6:52 PM

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Erm, so a plane just lagged then all 100 got auto ejected at the end on miramar. lol

ripe badge May 6, 2019, 7:41 PM

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hello i need help

lunar mango May 6, 2019, 7:51 PM

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@ripe badge hello what's your problem sir

ripe badge May 6, 2019, 7:51 PM

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problems get vac from pubg

lunar mango May 6, 2019, 7:53 PM

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U need to speak with someone who is more superior then me then sir

idle tree May 6, 2019, 7:54 PM

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!appeal

regal vaporBOT May 6, 2019, 7:54 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

idle tree May 6, 2019, 7:54 PM

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boom, there @ripe badge

ripe badge May 6, 2019, 7:54 PM

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yes

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i wait 2 days xd

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i send all screenshot,

celest panther May 6, 2019, 8:06 PM

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You need to continue waiting then please.