#đ€âcommunity-troubleshooting
1 messages · Page 148 of 1
@rapid hedge this channel is for those who need help with PUBG. If you want to discuss that please use #đŹâgeneral-chat
@celest panther oh, sorry. Thanks u
Hey....
Now i playing PUBG on Tencent Buddy Games
i was work well before the update
after i download PUBG with 0.12 update from apkpure
i go to the match and controls don't work
What the Fix Please
Thanks
We do not support PUBG Mobile, nor do we support the PUBG Mobile Emulator. If you want support for those versions, you will have to use the following link to locate the appropriate channels.
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
@chrome chasm ^
heloooooo poeple
How ca I say somethingnin this channel it tells i sont have the permission please help
Change nickname to oOOPSo
how do i find private lobby i nsea?
how do i measure distance accurately in replay?
Same way you do in game
What kitten said
Yes? @fast depot
@torpid marsh in pubg mobile my scarel skin which is give in elite pass.... When I select the skin all the the game says me item not found
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
how do i get the pc role
"Select your platform(s) using the reaction emoji below to receive @everyone news and announcements for the selected platform(s) only."
I just ruined everyones day didnt I?
@viral monolith it states in #đâwelcome-and-rules
thanks
@halcyon spruce Hi, would you know what the maximum character limit is for the name change coupon is? Thanks
@flint karma It's 16 Characters
@halcyon spruce Perfect, thank you.
@flint karma how do u chnage ur name on pubg or are u not allowed
@spark willow You pay 9.99 Euros for a coupon in-game.
@flint karma ok ty
np
hey help
why is my game crahsing all the time
Your guess is as good as ours.
maybe try some of the troubleshooting tips, though
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
Since the last update, I've frequently had my game get stuck on the loading screen (Right before u get into a game). To get past it I have to restart the whole thing, and it acts as if I played the round... Whenever it happens the lobby music doesn't stop (as it should)
Is this fixable?
Verify the game files @frozen prawn
in car and out from its my problem
pls fix the crashes. The Troubleshooting didnt help... It's just so annoying
Zero crashes here
@celest panther ^
do i report somebody who team killed me here?
Iâm new and have no idea what Iâm doing.
I want to play with a squad that isnât going to just goof off.
All you can do is ask for squad members in #đâpc-na-lfg and hope that anyone responding will no "good around"
Sometimes you are lucky. Sometimes.. Not so much.
Does anyone else always get stuttering/frame drops during gunfights mainly? if so did you sort it out and what did you do?
Lower your settings
tried all different settings, atm its just view distance on ultra everything else is very low. iv got decent specs i play at high frames. i still get the issue đŠ
im out of ideas withought spending money
in my eyes 70 and less for pubg. average 100 ish. I get frame spikes down to 30 or 40 frames for a seccond then it will shoot back up.
I will assume thats an i5 with.. what.. 1060?
i7 4770k 1080ti, frames do sit around 120 but when have a lot of stuff going off it drops often. so thats why i said average 100. if i stand still i get 144
i7 with 1080ti with avg of 100?
Stand still 144..
Are your frames locked to display?
g sync 144hz yeah
I'd take that off
And other than that.. Not much you can do on a PUBG POV.
I have way worse specs than you and I average your stats
So I would do this
Uninstall, reinstall.
Last time Iganed 30+ frams
This will however not help much with the "populated areas / firefights
il reinstall and try withought gsync, and im gussing no vsync too? Plus do you play on 1080p?
Try not to sync anythinhg
let the game and PC float together
I do yes'
With stats around low - medium
i play 1440p thats why our stats are similar. Its just pubg which stutters, got 2.5k hours playing and id be a better player withough this problem lol. hopefully withough gsync that will sort it. Dont think iv tried that way before. Thanks, il let you know how it goes.
Please do
Hi, I need help. I'm not sure if it is because my windows or my wifi adapter or other. While i play PUBG my ping is not stable. Every 15s my ping will jump up to 35ms - 120ms. I have tried to reinstall steam and PUBG already, but it didn't work. Sorry my english is bad. Can someone one me suggestions?
You counted?
What can i do with these eggs in pubg?
What eggs @viral monolith
These easter eggs
What about it
i did a mistake yesterday
the owner of my new org wanted to give us the gift card to name changes "teamname_nIM" for example and i put "TEAMNAME_nIM" i tryed to changed it , so i bought a new name changer,,, when i tryed to change "teamname_nIM" to "TEAMNAME_nIM" it says the name is the same, but we need real the same name, i will not waist 20 euros changing 2 times as obv. so i wonder if u can refund me the 10 euros i wasted in a new name changer, because it did not pass 14 days since i did this ,was stupid mistake and i still cant change it anywayÂŽ
@torpid marsh
@fast oyster You need to contact customer support for a resolution to this issue.
No-one in this Discord will be able to assist you with this issue.
!support
@fast oyster This channel is for those who issues with PUBG and is not a discussion channel
@celest panther if u cant see what i just write as an issue...
this is the biggest issue of pubg..
ask to any pro...
It is not within the context of what this channel is for.
xD
Please note that the person you were talking to is not a member of the PUBG team, but a community member who was looking to assist you.
Please show respect to all members of this Discord, regardless of their status as a Community Team member, Moderator, Contributor, or a standard member of the Discord.
Specifically which stutter are you refering to @stoic grove ?
The more information you provide, the easier it is to help
im form Korea
Welcome to the help channel.
@stoic grove That is from a very early build of the game. Is is possible to get a video showing what you experience exactly on the current build?
Also, what are your system specs, windows version and driver version?
@stoic grove Please remember to be polite and civil in this Discord.
@weary warren i know but it really gets or my nerves
It getting on your nerves does not mean the rules change.
im pretty much just dying to stutter then other players
Okay.
One of our moderators, Takarii, has asked you some questions in an attempt to find the source of your issues.
From your message history you have not yet supplied basic information which is required to assist you.
ok
game crashes, then cannot enter the game again, prompt comes up to reconnect to game, but i get "[25] client not responding" happens reallly frustrating
restarted pc and steam still can't get in game same error
"This can happen if the serverâs or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/routerâs firmware. Also, make sure that you arenât running âCucusoft Net Guardâ which is incompatible with BE. Other than that, please ensure that there are no problems with your internet connection (you might want to contact your ISP)."
A person on the forums who had the same issue said "What did it for me was allowing BEService.exe through my windows firewall."
Might wanna try that.
That would be battleye, the anticheat
ok did u read my error message above ?
error "[25] client not responding"
does the mighty Takarii know of a fix for it?
Its related to battleye losing connection or being blocked, so id recommend doing what puppy suggested
Sometimes, however, it may require the game to be reinstalled
so if the firewall route fails, consider a clean reinstall by following the step at the end of the guide below
alright, there is 3 other .exe files in the same folder? add them as well?
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
shouldn't need to do the others. if they were being blocked then you wouldn't have played in the beginning.
alright, thank you
step 9 and 10 done hope i don't have to resintall
the game was pretty good. But these annoying crashes... 3 in a row
in one single game
realized something. i just watched wackyjacky do the mission where he got an ump kill and won the game
my mission may have bugged because the game may think i was completing a mission not available to me yet
despite the requirements for another mission being met
regarding ump challenge 1 being completed and not credited
if i try to grind for this again it also raises the question of do i need to do the same mission twice to be credited once
You only need to complete the unlocked mission
So if itâs get to top 5 with an ump kill and you win it still counts
Ask your question and someone will be around to help you
@supple vigil ok
please add JUMP Scope-In
Um what?
i have been bended i have committed a mistake in a pubg game rules
If you feel you were incorrectly banned please submit an appeal on our support website:
We canât discuss bans here - so thatâs the most that can be done here
bended
Well at least itâs not bended over
Could have meant that, i mean, the language barrier is enough
@supple vigil yes Scope in while jumping
This ain't COD or Apex Legends
Youâve got no ground to stabilize on
or Fortnite, for that mater
Recoil alone will make everything bad during the jump
Be lucky you donât fall on your ass lol
hmmm understood
lol
plz explain me how i get bake with pubg?
If you feel you were incorrectly banned please submit an appeal on our support website:
Submit a ticket and Support will review your case.
"Can you change my nickname on the server to explicit-content"
Am I the only one getting disconnected like a few seconds after landing?
Sometimes, I mean it happened like twice in 20 games
Never had that personally
Is it normal that the air control pitch bindings are missing? I can't set them anymore. Is that a known bug? My old setting is still working but I wanted to remap that
uhhh does anyone know how to fix this?
I dont have any movement keys and i cant assign them
are you in-game @torpid agate
@torpid agate If you are in-game hit ESC and you should see this:
https://cdn.discordapp.com/attachments/510655998189371402/570384177988501504/unknown.png
You can click to change the key bindings in SETTINGS
Key Guide is just a quick over-view
the KEY BINDINGS tab will have movement
in the key bindings there are no bindings for forward left right back
make sure you hit apply
Click it and you can type a letter to assign
make sure to hit APPLY to save the changes before you close
You are on PC?
haha we'll fix this. Have you recently done any other changes to your game? Sometimes restarting helps.
i already tried to reinstall the game verify game files none if it has worked so far
i stopped play for one week and i come back to this game as broken as ever 
tonight is a new patch
So maybeeee it'll fix
but it would be good to fix this for you before the server goes offline
silly questions, but if you open your key guide again - is SWIM also showing WASD as missing? @torpid agate
and is WASD missing from VEHICLE
Ok trying something - 1 moment
If something is messed up, this would be your best bet
if you would like to wait until another DEV can confirm, I understand
I've never heard of WASD completely disappearing
and I did a ton of googling and cannot find another instance of someone reporting it
If you do this ^ I would recommend finishing before the maintenance tonight. The maintenance begins in 1 hour
will the test servers be up during maintenance?
@lilac grotto They usually are if they are online before maintenance starts. I can't promise you that's the case now though.
@fiery tendon did not work
@torpid agate There's an easy fix if you're willing to reset your settings.
Go to %localappdata%\TslGame\Saved\Config\WindowsNoEditor and delete or rename GameUserSettings.ini
I'd suggest renaming, in-case your issue is actually more indepth.
Or was that what supported told you on twitter? I can't open it to check
Another thing to test would be making a backup of all files in that folder, delete and then delete them all.
Verify integrity of PUBG again, then launching.
Did you try deleting all the files in the particular folder?
And not just the one file
I actually did all of that before coming to this help page
hmm
I have a theory, give me a sec to download & install the patch
nvm, that wasn't it.
It's the same thing I suggested to her @stone heart
@torpid agate Do you happen to have any other devices plugged in? They shouldn't be able to interfere like this, but, I have no idea what could be causing this otherwise since you already said you reinstalled & cleared your configs.
^ Exactly
At this time she wont be able to test it anyway
not until the maintenance is over
i dont have anything plugged in
Yes, she can. Pressing ESC during the disconnect message brings up the menu
@torpid agate Have you tried getting a config from one of your friends to see if moving works?
no
Modifing config files is against the code of conduct
othereise I would've suggested it first. At the very least she could probably open it to see if there's even anything there.
Sorry bit.. Taking a working file and replacing it with a non working
Is not "modifying".
However.. If the replacing file work.. Then the original was modified with at an earlier time.
Well i didnt even know about these files till my friend told me to delete them to fix the problem i just came into
How did the issue first appear?
well i was playing pubg last week perfectly fine but i didnt get on for a week because ive been playing world war z and i just came back today and everything about pubg was changed all my settings were changed my graphic settings were all ultra my key binds were back to default and my wasd controls were no longer in the game
So.. Can you change them temporarily or are you unable to actually set a new key bind to selected input?
She said they were missing in the keybindings list.
This is the image that was posted: https://cdn.discordapp.com/attachments/450432649748545551/570383088266510358/unknown.png
Missing yes. Dosnt answer my question tho
Can she set new ones or is she unable to?
... No, cause they are missing from the menu
The option to even bind Forward / Back / Left / Right isn't there.
And that is caused by either a missing file or modification.
I'd retry to verify from steam
Now may be a weird time for it tho
i reverified before coming to this help page
She's done all of these things already. You can scroll up.
I did.
Some part of the menus are stored remotely, not sure if all parts are. Which would mean that something else is interfering with the game & the connection to the server.
Dosnt change the facts of what is causing things to be missing i'm afraid.
Another option:
Deleting the battle-eye folder \steamapps\common\PUBG\TslGame\Binaries\Win64
Validating integrity of game cache afterward.
Relaunch game
@torpid agate do you have the Test Server installed and if so, is it missing there too?
The only thing close to this that I've found was someone missing their entire menu. And this was a fix.
Didn't she say she tried a complete reinstall?
Yes. But steam doesn't always remove all files during a reinstall. Especially if she has multiple drives with steam files.
Honestly. I've never heard of one small section like this missing
If nothing else worked, then what's another thing to try?
@torpid agate I'd suggest you to make a support ticket and explain the issue thoroughly. I've never heard of this issue, and I've been here since the beta. It sounds like something is interfering with the game, or something is being cached wrong.
Changing the install path might be a solution
That way it wont interfere with old files from prev. install.
@stone heart ive played this game since beta and i have never had this problem
im going to test the test servers and see if its working on there
nope test servers are the same exact thign
thing
When you removed your config files, did your settings actually reset?
are servers still down after update finishes?
Yes.
@magic hearth but Test is up
Looking for some help here :)
Don't know wich parameters i can change to resolve my problem.
Problem is , when i look at window at medium distance, it's only show black texture...
Play around with the settings in game and see what changes it or you.
When does that box show up?
anyone know if there is a developer community somewhere? (discord)
I donât see any
:/
Hello guys. I have a problem with a resolutions.
I switch 1920x1080 to 1728x1080 and nothing is happening. wtf?.. stay in 1920x1080 when i changed any resolution.
@torpid agate @fiery tendon @stone heart The key bindings are missing for me too. I mean.. they are assigned and working for me but I can't change them. One question above @torpid agate I asked for if it's normal that I can't set the keys for air control anymore... and that's basically the same problem đ
Where could I (bug)report that behaviour? Or is it known already maybe?
Hey, are there official mods here? Just a heads up to lock the official forums to Game Owners only on Steam so it doesnt get spammed by chinese bots.
sa
@raven hamlet @torpid agate So it's not an isolated issue then, and more like a bug.
!bugreport
To report PC bugs please report them here:
https://forums.pubg.com/forum/10-bug-reports-known-issues/
For Xbox bug reports please report them here:
https://forums.pubg.com/forum/180-bug-reports-troubleshooting/
For PS4 bug reports please report them here:
https://forums.pubg.com/forum/305-bug-reports-known-issues/
@hexed moon we have safeguards in play that prevent the majority of spam. Steam isn't the only platform the game is distributed on, so you can't just use steam to "verify" users.
@stone heart Done, ty ;)
https://forums.pubg.com/topic/333891-key-bindings-missing/
I FIND KOREA
i've got a problem with PUBG gui being displayed few centimeters lower than it should be
as in the bottom of the screen is cut off and there
there's big black bar on tom
all the buttons lit up and work when i hover over where they should be, but i can't reset gfx setting or change it to windowed mode
i already have reverified the files
Are you using Nvidia @flint dome
hey guys, first of all sorry for my bad english. My problem in pubg is that it sometimes happen a few days in a row, when i play pubg, that it has freeze frames in literally every round beginning and like everytime when i shoot. In other moments, also in red zone, i have like 120 fps or so... changing settings doesn't change anything...
googled it but all problem solve ideas doesn't change anything
(obv. playing on PC ^^)
16 gb ram, nvidia gtx 970m, intel i7-6700HQ 2.60 GHz
@flint dome What resolution are you running at & do you have DPI Scaling turned up in windows?
@torpid marsh yup
Check nvidia settings
@stone heart 1280x800, nothing turns up after typing DPI Scaling in control panel
@torpid marsh where, nvidia control panel?
Yup
OK it's good now
okay i take it back
game itself is ok
lobby is squished badly
and initializing screen is shifted downwards
i don't understan
i have a question
how do I enter the lobby in pubg
i'm joining squad rooms but cannot enter the lobby
lol newbie here
i was using 1728 stretch reso in game but after the update it shifted to 1920 itself and when i try to do 1728 stretch its not working.. any help ? :/
if I had banned in the steam, can I restore my account?
because I used ReShade
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
@dull basalt try that link ^
i have a question
how do I enter the lobby in pubg
i'm joining squad rooms but cannot enter the lobby
lol newbie here
Ok I am tired of this..
Prolly not PUBG related.. But about once a day in game (ONLY IN GAME) I get stutter with the video at the same time as my sound starts to stutter an crack.
Been like this now for about 3 weeks.. once a day.
ANYONE have ANY idea here? Sound drivers are up. Video drivers are 2 hours old.
hey guys, first of all sorry for my bad english. My problem in pubg is that it sometimes happen a few days in a row, when i play pubg, that it has freeze frames in literally every round beginning and like everytime when i shoot. In other moments, also in red zone, i have like 120 fps or so... changing settings doesn't change anything...
googled it but all problem solve ideas doesn't change anything
(obv. playing on PC ^^)
16 gb ram, nvidia gtx 970m, intel i7-6700HQ 2.60 GHz
I need help
I have a GTX 1060, i7 7700HQ, 16GB, 256GB SSD where the game is installed, and I'm getting such low f ps on the lowest possible. I get like 20 fps while driving and 40-50 fps while just running around.
I played the game a few months ago and I was well over 100+
Can a mod please add [UK] to the end of my nickname please
after this recent update i had terrible fps. like 45 at times, normally well over 100
anyone else?
the one that dropped today
hm, i thought it was faster after the new update when loading in
i think i just need some new ram (DDR4) and maybe a new graphics card
I have i7-7700 and a 1060 3gb
hey my game has no sound . please help
Are you sure you haven't muted it by accident?
Every time I'm on the loading screen for a PUBG game I'll be thankful for the helpers
Everytime I'm on the screen loading PUBG game crash game can someone help me how to fix the problem I'll be grateful for help
Everytime i load into a game my game freezes and won't do anything after that. On duo it happens 1/5 matches and in Squad (with 3 people) i never got into a match without game freezing and me force quitting it. Im not sure if i had that happen to me in solos, its the only place where im safe from it.
Hii everyone !
I have little problem
When I finish match
I m back lobby late
Why ?
This problem started 2 days ago
tĂŒrk varmı
!lang @oblique kelp
Please use English in this channel, thanks!
hi
i have got the problem
my friend is banning 24 hours every day
in the custom games
i don't report him but its write "you have been reported"
@halcyon spruce
can you help me?
@tranquil aspen we don't discuss bans on this discord. If your friend wants to appeal he can do so at the link below
!lang
Please use English in this channel, thanks!
why do i now here players in front of me/side to side in different places
my game crashed while i was watching a replay and now it opens up to the player unknowns battleground and it doesnt load past that
how do you fix 100% gpu usage .... i have 1070 ti 8gb 32 gb ddr4 ram and intel core i7-8700k
Set your settings lower?
With that cpu it shouldnât struggle to much long as you balance most of your settings
100% isnât bad unless itâs struggling to handle the game. If it can run it good frames then thereâs nothing wrong with 100% usage
myt resolution is messed up when i load the lobby, it is huge and stretched out,
nvm, i got it fixed just by restarting the game, but it still messes up sometimes
PSA: check your monitor has the highest possible refresh rate. Donât want to be playing 60hz on a 144hz monitor
CanÂŽt hear or use voice chat. Mic works well, drivers updated, windows permissions, in-game config ok.
Maybe it's your squad / dou parner(s) that has bad settings. Not you.
My game is messed up almost every time I try to play the whole game is in full screen but in the top left cornor like zoomed in had to restart the game almost 10 times to get it back to normal but it keeps coming back
I'd like to see a printscreen of this
@viral monolith try pressing alt + enter when that happens. Changing your fullscreen setting to windowed and back may also work.
@torpid marsh When it happens again i'll screenshot it
yup
@upbeat siren this is not Pubg Mobile
Please dont post that here.. Or anywhere else
in which section of PUBG support I can write about that I consider myself innocent if I have been banned?
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
yes, but where?
thanks
Hi guys, i have this recurring problem where my internet shuts off whenever i start pubg, sometimes when i get in a game, my internet gets disconnected during the queuing phase till the drop off phase. This happens every single time i queue for a game, i have been facing this problem for about 6 months. Please help me out
I don't think thats an issue within the scope of this channel
There may be some issue with your system causing that because the game itself can't cause that behavior
You may need to talk to your ISP
I went to reddit and some people had the same problem with no fix yet
and it only happens with PUBG, a friend who is in the same country with the same ISP does not have this problem either
The only thing I can suggest is doing a full reinstall of the game using step 14 in the guide below
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
The behavior you are experiencing doesn't suggest a game related issue that needs troubleshooting, but a system one
i have an idea for the stutter
it could work for some people cus it works for me
post processing ultra
im a genius
bet none of you thought of that
im trying to start the game but it says that it cant access the specified folder, path, or file or may not have the permissions to.. what do i do?
i got the game running as i gave permissions to EVERYONE
BUT
as i jump into a game
it says BE Service Is Not Running Properly
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
Please check the steps in here to ensure BE Service is running correctly.
ok
i like when my shots dont register fuck this game
Shots always register here. Have you turned on the network statistics to ensure there's no packet loss etc.?
@idle tree yes 20 ping and no packet loss
Next time it happens make sure to record it
Packet losses can come and go and if it comes during a second while you are in a firefight, it will affect the gameplay.
@torpid marsh i shot the dude i saw the blood but no damage
Do you have replay / highlights on in game?
no
Then how do you know he took no damage?
i looked the kill cam
Did he kill you at that time?
no
Ok
I'd suggest you use some sort of recording during gameplay just for this reason.
Having a recording of the impact of your shooting showing no damage was done to the player will be evidence enough towards a ban.
It's hard to deal with hackers, scammers, cheaters without this.
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
That is literally all we can do
You used a hack?
Yes
IAM sorry pubgđđ€š
Support has the final say
How can I send to support
W.e they sent you with the ban is the final word
You canât appeal it as an inappropriate ban because you actually used hacks
But I will not do it again
Donât think that matters
I swear
10 yearsđđ
Yup thatâs final
No,đđ€š
Ok
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
Thanks
Support has the final say
but of you cheated, the chance to get unbanned is equal to zero
Np - gl with the new account and make sure not to use hacks @subtle python
Hi guys i have a problem. I usually play on 1650 x 1080 but when i go back in lobby it resets to 1920 x 1080. Any solution for this bug?? And this drops the frame rates by huge numbers
"When using full screen mode, the window mode will be changed to full screen (windowed) while in the lobby to prevent specific crashing caused by typing. In-game will remain full screen."
Could have anything to do with that
my game settings keep reverting too its only my canted sight switch button that keeps resetting any idea?
I suggest the troubleshooting steps /s
Pubg
replay system is bugging out/full on green screen any fixes?
its as if all the natural light in the game is neon green, renders every replay useless without a fix
That sounds odd. Can you send me a screenshot?
yeah check dms
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
need some help, bout that case of nickname change, they are telling me they cant help as pubg supports? u told to tlak with them, so with who need i to talk?
anyone else game sounding a bit weird?
everything is louder than it was when i played yesterday and the whole sound system sounds different
A number of changes were made to some sounds in the game
Do you have a specific example of what you feel is different?
i wish i could explain it good
but i played yesterday and it all sounded good and as i usually hear in other games
now i feel all the sounds are louder and like sometimes i hear in 1 ear
is it me or the audio is fucked
is anyone on windows 1903 and playing?
thanks for help guys... leaving discord
@storm narwhal i am
Hi, I have a question regarding the Overlay UI. I know that Overwolf and Steam In-game Overlay UI works fine for PUBG. I wonder if this was because the programs are on the white-list so that it won't blocked by PUBG's Anti-Cheat program. We are developing a Overlay UI and would like to know if we have submit our product to acquire some kind of permission? Thanks.
Most likely.
It might be worth firing off a ticket to the support team to find out more.
I cant change my resolution after update 28! help pls đ
Are you trying to use a non native resolution?
ie, some sort of stretched version
no just the regular 1920Ă1080
Can you explain your situation to me?
after the update my resolution is stuck to something not 1920Ă1080 and i can's change it back
Can you send me a screenshot of the issue?
what is your desktop resolution?
1920Ă1080
What happens when you switch to windowed or windowed fullscreen?
nothing happens
I have a feeling this could be gpu driver related
something in the settings that is forcing a specific resolution perhaps
Have you tried the troubleshooting steps below yet? If not, please give them a go
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
yes i did all the troubleshooting steps
i think its the driver
because after every update it changes it
what does it look like when you are actually ingame?
i think i'll have to wait for the driver update
can you change the resolution there?
When in the lobby, it now automatically defaults to borderless windowed mode
still the same
so you can't change the resolution when actually in the game playing?
nope
Sir, do you have Nvidia?
In the case you do, close down the program and set the settings in Nvidia Experience
Might help.
i want to download a program called "Auto Hot key" so that i can use f13 - f24 function keys via the "G keys" on my logitech keyboard,
but i read somewhere online that if i enable these keys on my keyboard, they are essentially macros keys...
i'm just hesitant to download this program because i'm affraid to get falsely banned because of macros
i just want to be able to use the G keys on my logitech keyboard as F13 - F24
but i dont know if the pubg anti-cheat will detect that software as "cheat" software,
because i know that some people get falsely banned
Doesn't logitechs software allow you to remap them? That would be much safer than AHK
@hidden dust yes, but not to extra function keys
i just want to use the F13-f24 keys for my soundboard and i run out of space on my keyboard
@hidden dust logitech's soiftware only lets my rebind them to certain tasks such as media, shortcuts, hot keys, audio and such, but not to extra function buttons
AH has nothing to do with the ingame settings at that point and is therefore not reason to be worried.
I have used applications such as AH and AC for other games (such as flash games online etc) and never ever would it have occured to me that it may be bannable by PUBG.
It's not untill you use the application in combination with the game that it should be red flags.
AHK is bannable in a lot of games.
Not necessarily
If you can prove that you are not using an application in combination with pubg
They CANNOT have you banned.
And if they have proof that you have an illegal program running
They you CAN be banned.
It would be like... An american owning a gun... but you are put in jail cause Swedish Gov wont allow that.
Its not an illegal program...
I am yet to be banned. Speaking openly in PUBG chatrooms about programs I use on my computer for other ends than PUBG itself.
Autoclicker I use for flash games where you have to click to get to goals etc đ
hell, i just wont download it because i dont want to risk getting banned just so i can use a hotkey for my stupid soundboard
i know people who have been falsely banned and it sucks, pubg doesnt care they got too many other things to worry about, so i just wont bother with it
Wow your comparisons between things are quite out there.
They don't.
Then by all means ban me.
Get falsely banned while having AHK running and I doubt it would make your unban easier.
I spoke about that
Guess you missed it.
"If you can prove that you are not using an application in combination with pubg"
Lmao
I am asking.
If you're not using macros. If you're not using cheats, you won't be banned. If you have a really good day where it tips the system off and you get false banned and you have a program open that cheaters use in this game to cheat, then gl.
Nothing you have done has been detectable as "usual gameplay patterns"
I've questioned my own kills now and again...
"Oh I am so reported now lol"
Nothing
Because one report is going to ban you right?
After what.. 2+ years (not a long time I know) I am yet to see the yellow text..
ONE
LMAO
Get out of here
You think you get reported multiple times a day? Lmao.
There's cheaters with 80% win rates after 100s of games with 10+ kd.
Yup
Yup so it all depends on how you make the system aware of your actions.
And all I said is that having a program like AHK running if you get falsely banned, will not help your case.
Dont think Mr Trustmeimlikeasmartperson will have a 10+ KDR any time soon.
No offence.
You can alert the system for any amount of reasons.
i just wont download the program because i know for a fact that those who enforce permanent bans at PUBG corp are not perfect and it is unfortunately common for innocent players to be falsely banned. Again, i know people. I just wont download it.
Like I said. The easiest way to know is to ask on their support site.
I'm afraid that facts will be more accurate there than here.
@celest panther , hard N
Da hell
Besides, what is your issue? @keen spear We cannot assist without you explaining what the issue is.
@keen spear Unacceptable language buddy, please re-read #đâwelcome-and-rules
That doesn't give you licence to break the rules.
Anyone having issue with left alt+right mouse not working? As i cannot ADS while peaking right as I have ALT set to peak right
started after the latest patch again. Had same issue after vikendi release
Have you checked the keybindings since the patch?
Maybe something has overruled a manually set bind
@torpid marsh thanks, I have and all seems normal but ill have to go over it again
Just check and see if anything is... missing there
ALT+Right Click is the default binding for change canted sights, this is likely the reason why you are unable to ADS when peaking, as it is attempting to toggle the sight. @viral monolith
If you remap canted sights you should be able to use ADS as normal.
can the mods change the update announcements to ping only players applicable? i dont play PS4 or XBOX and its getting annoying getting them
@fluid falcon Make sure to select your platform in #đâwelcome-and-rules so you only get pings from the relevant platforms
If you haven't selected one or more then you will get all notifications by default
@weary warren Awesome thanks, i missed that, never looked at the canted sights
thanks @celest panther maybe make that a directed thing since idk about that feature
I mean, it is one of the first things you're asked to do when you join the sever (and is under a large heading) - so, i mean, i'd say it's pretty directed already đ
PS4 matchmaking is down guys, cant start any games. Still waiting after 10minutes on ''5s'' queues. Ive restarted the queue and game but its not helping. Literally cant play for some reason.
Which region @supple nacelle ?
Steam
Pubg Server is not running
Steam appears to be having issues right now. Please allow them to resolve it.
@celest panther THX
Usually doesn't take long for the steam server monkies to solve the issues, usually 5-10minutes
How to solve stutter on your specific machine, yes
its stuttering i think because the game hasnt loaded in
so
post processor plus low graphics
fixed
im a genius
so if its low graphics
the game doesnt have that much to load in
plus the post processing which makes the loading faster
hello does the gun levels effect on the gun damage or fire rate ?
Lol no
no
it effects the looks of your guns
silly
@idle tree you think my method will work?
for stuttering
guys when i land and try to pick up something after i land the game freezes and im sent back to the lobby
i know how to fix
Like i said above, most probably a machine-specific fix. You've just probably offloaded some work to another part of your system.
@sly rover what are your graphics settings
well its all ultra besides foilage and render distance
ok
Would recommend lowering your shadows
If your getting rid of foliage idk why you would keep ultra shadows
everything very low besides post processing at ultra, textures at low and anti analysing at low
shadows were very low too i forgot about it
that will help i hope
There is currently an issue where this occurs - itâs happened to me twice so far
@sly rover try this everything very low besides post processing at ultra, textures at low and anti analysing at low
it helps
is there a way to fix without making the game look like a patato
Itâll probably be fixed in a later patch
it wont look like a potato
Try landing less hot and see if it crashes then
Having a major problem after latest update; When I start the game it only says "running" for a second or two in steam, but then nothing and reverts back not running.. Reinstalled game twice, same with Battleeye, checked admin privs ++
Offline mode works
-Using the .exe directly, but no steam/lobby then
I'm at 100% loss
it will just be a little...... fine it will look like a potato but would you rather play the game normally but not at very good graphics or your game freeze every time you land until you get into a gun fight which will send you pc crazy @sly rover
@half scroll What antivirus software are you using?
Only windows defender, all .exe files are exluded, inc Battleeye folder. Battleeye service set to automatic (from Manual).
Got it working now, by doubleclicking the BEservicex64 bat, which I've already tried multiple times earlier...
This happened yesterday as well, the fix then was removing admin access to the .exe files.
Weird and insanely annoying problem
Takes me hours to troubleshoot :S
nvm, now I got error, fail to initialize steam
@half scroll Okay, good. Another question, do you have fast internet? Cause the solution I'm going to suggest involves deleting files and redownloading them
This is from steam community forums, which worked for another guy:
In there, delete all files which DO NOT start with "pakchunk"```
hi
Ok
How can I change my nickname only on this server to make it the same as my pubg name
Will do
@half scroll and after that verify your game files in steam
what to do
@golden apex Ask a moderator to change it for you
Is it possible do change the nickname only in this server or it's not
Ok
Should I only dm him?
Tag one of them and ask politely
@peak pawn What do you need help with?
Ok thanks
i need help
Specify @peak pawn
guys why i cant change my res it auto change itself to 1920
can you speak persin
@sand silo The lobby automatically enters window borderless but should adjust itself back to fullscreen when you're in a game.
Meaning, while in the lobby your game is running at your desktop resolution.
oops
scaling issue is known.
aha thanks @stone heart
@sand silo I can't guarantee that there isn't any issues with it though. Like iDamn said, there's a scaling issue apparently.
ĐĐ»Đ”Đ±Đ°ĐœĐŽŃĐŸ#4590 trolling around squads too much noice!!!
@frank loom If he doesn't stop, PM a moderator
My CPU usage goes to 100% and discord becomes completely unusable while playing PUBG can anyone help?
I have a 1050ti Graphics are very low CPU is an i5 7600 4.2 ghz
Graphics on low makes the game use the CPU more
Try upping the graphics settings a little to offload some of the work onto the GPU
TY for the help, will try
anyone can help?
i noticed other people have the same problem but still
sometimes the shadows in my game are bugged
like when im inside a house everything is bright and i see peoples shadows from the upper floor
Do you have a screenshot demonstrating this?
i can screenshot from shrouds stream
Its usually driver related
Upping the graphics didn't seem to work :/ any other ways to offload CPU usage?
some sort of strange issue with one of the versions
@viral monolith Verify that its actually pubg sappingyour CPU
look at this
Yes., thats a driver related issue
its kinda ugly too
what do i do then
If I look at task manager PUBG is using a majority of the CPU like 80%
Update your drivers
I've not actually seen this occur at all on my current driver version
though i know others have with different versions
Hey is there a PUBG Lite discord server ?
!pclite
For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us
Thats the best i can offer
Yes, Im aware of the issue you described
k thanks for the help im currently updating
Ok, in the most recent update there should have been something that addressed this.,
and the one from reddit is actually old its 6 months old
and in the comments someone also said that he has another problem that i had, something related to surround sound
everything is louder also voice chat
Also driver related
Be aware, that anything that old has likely been addressed
6 months is a long time
If you experience a specific issue with the current build of the client, let us know
Otherwise we risk trying to troubleshoot an issue that has already been resolved, if that makes sense?
@torpid marsh what driver?
are u sure sound is related to my nvidia drivers? doenst make sense to me
I use nvidia for sound.
@celest panther its a returning problem, the one from shrouds clips is from today
Realtek audio driver?
@torpid marsh idk how but ok, i use HyperX
i use hyperx sound card for cloud 2
@supple vigil i think
yeah
Again, as I already mentioned, it is driver related
PUBG devs are aware of the issue, but it comes down to a driver conflict as far as im aware
why dose my canted sigth keybind keep reseting?
Doesn't seem to happen to everyone, though, so it's strange
Not a key I use
Canted sights are interesting - but several of us have adapted to the one long range and one close range gun
!report
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
please report him directly ingame or to the support as we can't handle ingame cases here
hi! i bought harley quinn makeup and hair, didnt play for a moment and i dont have the skins in the game its normal ?
not sure if you can, if you can it wont be in the store under items
anyone help please
my pubg doesnt start up
the problem is battleye
its says "Failed to download battleye"
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
oh and btw i dont have a gpu and only 8 gigs of ram
@turbid scroll Everyone mute and block this troll, joined our squad so we couldn't get a 4th and won't leave
i tried purchasing the choco taco beryl skin and it glitched out
Glitched out how
i still have the money in my steam account but i am unable to retry the purchase
Have you restarted steam?
Oki
All well
Hi I Play PUBG Mobile & PUBG Steam.I Want Add #mobile-updates In Announcements And Thanks Community Team â
And Add #ar-Ifg Plz
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.
https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
đ Thanks
Hello Boys
I need someone to help me with my Pubg Graphic settings, as I purchased a new Graphic card ( RTX 2070)
Please @ me if someone can help me with in game settings as well as Nvidia settings
What help specifically are you looking for?
@viral monolith everything on ultra XD
@celest panther getting the best performance out of it
I tried to search videos on youtube
but still no one has done any videos related to rtx 2070 and pubg
Its quite a system specific thing
You will need to play with the settings yourself as there is not "perfect" set
Every system is different, therefore everyone will need different settings depending on their setup to get the performance/quality balance
yeah thats what Im having a problem finding
Jump into the training mode and just play with the graphics settings yourself.
any help?
reported someone for teamkilling through pubg website
i linked a video there
and they just said that i should wait 15 days and it was better if i would report in-game and now it seems like they closed the case and i got a mail asking how was the service
Good day! I was banned in the week for the game situation. But there is not so simple, where can I appeal to the ban? I bought a game for myself and a friend, and I was banned for a week, it is hard to come up with a breakaway steeper!
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
no, i have no information on any support cases
That server as is for Mobile
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.
https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
anyone else been getting weird key input lag?
and no it's not my keyboard nor mouse
it's almost as if I had network lag but I don't
When does this feeling of input lag occur?
Hey has anyone else reported the random massive fps drops? Me and most of my friends who play the game (PC), have had them since the new patch dropped. Normally had constant 125-144 and now we get random 10-15 Fps drops...
Intel Core i7 6700K, NVIDIA GeForce GTX 1080 with 16 Gt Ram
and never before any random drops
Thats pretty much the same as me and I've not noticed anything
what resolution and ingame settings do you have?
Using the regular 1980x1080 and had most settings on ultra. But dropping them to high didn't stop the problem
(Render scale 120)
I have also gotten the "Shadow Bug" where shadows dissapear almost completely and you can see player shadows through buildings. Some can use this as an exploid
The shadow bug is one the team are aware of. It appears to be driver related though
Unsure what could be causing your drops though. Try dropping the render scale back to 100
there is a bug that i get every now and then,
when i leave a match, the game gets stuck on the loading screen and the lobby wont load,
it wont let me alt+f4 and it wont let me open up task manager
so i resort to restarting my PC
this bug is not from the most recent patch, it has been happening for like half a year now
That actually sounds like your computer freezing
my computer isnt frozen when it happens, i am still able to move my mouse and communicate in discord, it's just pubg
just my screen is frozen on the pubg loading screen and i cannot get it off
@rotund leaf
i was watching Liquid Ibiza's stream right now and the same exact thing happened to one of his squad mates
@lilac grotto There's a way to close the game when that happens.
taskkill /f /im tslgame.exe in a command prompt, which you can open but not see. So you'll have to type blindly or create a bat file you can start.
okay, i guess 
ive got an issue on replays
the lights are blowed up like it were radioactive light
interiors are ok tho
i cant watch my lucky kills
https://steamcommunity.com/sharedfiles/filedetails/?id=1724622138
hey wtf
its night for me
my eyes are fucking dead now
i am used to night mode in every program so its even worse
đ
Hello i buy the pass and watched dress to kill miramar video and i cant find the s1897 toxic skin
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.
https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
đŹ
Every time I start a match this error pop up (25 battleye corrupted memory #0), HELP ME!!
@abstract flint Are you running an insider build of windows 10?
The 3x as far as im aware can only be red or green
Just like the red dot and holo
note, that setting is crosshair colour, not red dot colour
how do i report a tyeam killer?
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
the support ticket isnt so helpful
they said they received 1 day later they said it will be checked in 15 days a bit later they just closed it and asked how was the service
Support tickets require you to submit evidence along with the report. The ingame reporting system submits evidence along with it
well the TKer is in my squad right now
i submitted
If your ticket was closed, then it was actioned.
in squad 3
i linked a video
intentionally killed me without reason
@lilac grotto Use the replay to report them or do so using the ingame report feature after the match ends
Please do not publicly name and shame
@celest panther can you help me?
i know how to do that, but nothing will come of it
That is a false statement
they didnt say the case was closed but it seems like that cuz they just sent me a mail asking how was the service
and now all the mails disappeared i cant find it
this is stupid
he's in my squad right now
he intentially team killed me and no punishment will come of it
@lilac grotto This is the second time im asking you not to name and shame
If you do not report them, they will not be punished
Make sure to report them ingame if you can
do you know why my mail chat with them disappeared? @celest panther
sorry
@viral monolith I don't work for support, so I can't answer that
đ„