#đŸ€â”‚community-troubleshooting

1 messages · Page 148 of 1

rapid hedge
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I will buy a laptop Acer Predator Triton 500, cost > 2.300$. How do u think about it ?

celest panther
rapid hedge
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@celest panther oh, sorry. Thanks u

chrome chasm
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Hey....
Now i playing PUBG on Tencent Buddy Games
i was work well before the update
after i download PUBG with 0.12 update from apkpure
i go to the match and controls don't work
What the Fix Please
Thanks

idle tree
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We do not support PUBG Mobile, nor do we support the PUBG Mobile Emulator. If you want support for those versions, you will have to use the following link to locate the appropriate channels.

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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

idle tree
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@chrome chasm ^

chrome chasm
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ok thaxk

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thanks*

frozen kernel
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heloooooo poeple

serene estuary
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quien me ayuda xd

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ya tengo mucho sin jugar me siento manco

formal osprey
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How ca I say somethingnin this channel it tells i sont have the permission please help

viral monolith
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Change nickname to oOOPSo

marble herald
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how do i find private lobby i nsea?

austere saddle
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how do i measure distance accurately in replay?

torpid marsh
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Same way you do in game

idle tree
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What kitten said

fast depot
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Hey

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Sir

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I have a problem

torpid marsh
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Yes? @fast depot

fast depot
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@torpid marsh in pubg mobile my scarel skin which is give in elite pass.... When I select the skin all the the game says me item not found

torpid marsh
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I cannot provide any help about mobile platforms.

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Please read following

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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

untold anvil
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I need help for fix this bug

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idk how

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this server is full dead

viral monolith
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how do i get the pc role

torpid marsh
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"Select your platform(s) using the reaction emoji below to receive @everyone news and announcements for the selected platform(s) only."

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I just ruined everyones day didnt I?

viral monolith
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thanks

flint karma
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@halcyon spruce Hi, would you know what the maximum character limit is for the name change coupon is? Thanks

halcyon spruce
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@flint karma It's 16 Characters

flint karma
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@halcyon spruce Perfect, thank you.

spark willow
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@flint karma how do u chnage ur name on pubg or are u not allowed

flint karma
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@spark willow You pay 9.99 Euros for a coupon in-game.

spark willow
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@flint karma ok ty

flint karma
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np

sinful flower
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hey help

mossy flint
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why is my game crahsing all the time

idle tree
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Your guess is as good as ours.

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maybe try some of the troubleshooting tips, though

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!ts

regal vaporBOT
idle tree
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@mossy flint

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see if that helps alleviate those pesky crashes for you.

frozen prawn
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Since the last update, I've frequently had my game get stuck on the loading screen (Right before u get into a game). To get past it I have to restart the whole thing, and it acts as if I played the round... Whenever it happens the lobby music doesn't stop (as it should)

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Is this fixable?

torpid marsh
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Verify the game files @frozen prawn

frozen prawn
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K I'll try it.

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Thx

indigo tundra
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ae nĂ o vietj nam báșŻn chung với

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alo việt nam

little holly
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in car and out from its my problem

mossy flint
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pls fix the crashes. The Troubleshooting didnt help... It's just so annoying

idle tree
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Zero crashes here

narrow shoal
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@celest panther ^

lilac grotto
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do i report somebody who team killed me here?

supple vigil
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also at the actual game where they tk would be good

tidal latch
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I’m new and have no idea what I’m doing.

torpid marsh
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What exactly do you want to do?

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@tidal latch

tidal latch
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I want to play with a squad that isn’t going to just goof off.

torpid marsh
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All you can do is ask for squad members in #🔍│pc-na-lfg and hope that anyone responding will no "good around"

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Sometimes you are lucky. Sometimes.. Not so much.

agile silo
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Does anyone else always get stuttering/frame drops during gunfights mainly? if so did you sort it out and what did you do?

torpid marsh
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Lower your settings

agile silo
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tried all different settings, atm its just view distance on ultra everything else is very low. iv got decent specs i play at high frames. i still get the issue 😩

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im out of ideas withought spending money

torpid marsh
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Ok

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What would be considered "low frames"?

agile silo
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in my eyes 70 and less for pubg. average 100 ish. I get frame spikes down to 30 or 40 frames for a seccond then it will shoot back up.

torpid marsh
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I will assume thats an i5 with.. what.. 1060?

agile silo
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i7 4770k 1080ti, frames do sit around 120 but when have a lot of stuff going off it drops often. so thats why i said average 100. if i stand still i get 144

torpid marsh
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i7 with 1080ti with avg of 100?

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Stand still 144..

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Are your frames locked to display?

agile silo
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g sync 144hz yeah

torpid marsh
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I'd take that off

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And other than that.. Not much you can do on a PUBG POV.

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I have way worse specs than you and I average your stats

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So I would do this

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Uninstall, reinstall.

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Last time Iganed 30+ frams

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This will however not help much with the "populated areas / firefights

agile silo
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il reinstall and try withought gsync, and im gussing no vsync too? Plus do you play on 1080p?

torpid marsh
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Try not to sync anythinhg

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let the game and PC float together

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I do yes'

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With stats around low - medium

agile silo
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i play 1440p thats why our stats are similar. Its just pubg which stutters, got 2.5k hours playing and id be a better player withough this problem lol. hopefully withough gsync that will sort it. Dont think iv tried that way before. Thanks, il let you know how it goes.

torpid marsh
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Please do

lament sigil
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Hi, I need help. I'm not sure if it is because my windows or my wifi adapter or other. While i play PUBG my ping is not stable. Every 15s my ping will jump up to 35ms - 120ms. I have tried to reinstall steam and PUBG already, but it didn't work. Sorry my english is bad. Can someone one me suggestions?

glad moon
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50 freaking houses

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not a single AR

torpid marsh
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You counted?

viral monolith
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What can i do with these eggs in pubg?

torpid marsh
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What eggs @viral monolith

viral monolith
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These easter eggs

fast oyster
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hi, i need help solving an issue about pubg store .

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"name changer "

torpid marsh
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What about it

fast oyster
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i did a mistake yesterday

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the owner of my new org wanted to give us the gift card to name changes "teamname_nIM" for example and i put "TEAMNAME_nIM" i tryed to changed it , so i bought a new name changer,,, when i tryed to change "teamname_nIM" to "TEAMNAME_nIM" it says the name is the same, but we need real the same name, i will not waist 20 euros changing 2 times as obv. so i wonder if u can refund me the 10 euros i wasted in a new name changer, because it did not pass 14 days since i did this ,was stupid mistake and i still cant change it anywayÂŽ

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@torpid marsh

weary warren
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@fast oyster You need to contact customer support for a resolution to this issue.

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No-one in this Discord will be able to assist you with this issue.

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!support

regal vaporBOT
celest panther
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@fast oyster This channel is for those who issues with PUBG and is not a discussion channel

fast oyster
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@celest panther if u cant see what i just write as an issue...

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this is the biggest issue of pubg..

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ask to any pro...

celest panther
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It is not within the context of what this channel is for.

fast oyster
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xD

weary warren
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Please note that the person you were talking to is not a member of the PUBG team, but a community member who was looking to assist you.

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Please show respect to all members of this Discord, regardless of their status as a Community Team member, Moderator, Contributor, or a standard member of the Discord.

stoic grove
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i really wanna die

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i might as well go play some Fortnite instead of this laggy game

celest panther
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Specifically which stutter are you refering to @stoic grove ?

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The more information you provide, the easier it is to help

stoic grove
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well

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this except my game loads in

viral monolith
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im form Korea

torpid marsh
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Welcome to the help channel.

celest panther
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@stoic grove That is from a very early build of the game. Is is possible to get a video showing what you experience exactly on the current build?

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Also, what are your system specs, windows version and driver version?

stoic grove
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well

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you helped me with the stuttering before

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it only slightly helped

weary warren
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@stoic grove Please remember to be polite and civil in this Discord.

stoic grove
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@weary warren i know but it really gets or my nerves

weary warren
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It getting on your nerves does not mean the rules change.

stoic grove
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im pretty much just dying to stutter then other players

weary warren
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Okay.

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One of our moderators, Takarii, has asked you some questions in an attempt to find the source of your issues.

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From your message history you have not yet supplied basic information which is required to assist you.

stoic grove
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ok

flat cloud
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game crashes, then cannot enter the game again, prompt comes up to reconnect to game, but i get "[25] client not responding" happens reallly frustrating

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restarted pc and steam still can't get in game same error

torpid marsh
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"This can happen if the server’s or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router’s firmware. Also, make sure that you aren’t running “Cucusoft Net Guard” which is incompatible with BE. Other than that, please ensure that there are no problems with your internet connection (you might want to contact your ISP)."

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A person on the forums who had the same issue said "What did it for me was allowing BEService.exe through my windows firewall."

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Might wanna try that.

flat cloud
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ill check now, thanks man

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what is the BEService_Pubg.exe for?

celest panther
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That would be battleye, the anticheat

flat cloud
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should i add it to firewall exceptions as well?

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or just BEService.exe?

celest panther
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it can't hurt

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letting the anticheat through your firewall is probably more ideal

flat cloud
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ok did u read my error message above ?

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error "[25] client not responding"

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does the mighty Takarii know of a fix for it?

celest panther
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Its related to battleye losing connection or being blocked, so id recommend doing what puppy suggested

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Sometimes, however, it may require the game to be reinstalled

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so if the firewall route fails, consider a clean reinstall by following the step at the end of the guide below

flat cloud
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alright, there is 3 other .exe files in the same folder? add them as well?

celest panther
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!ts

regal vaporBOT
celest panther
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shouldn't need to do the others. if they were being blocked then you wouldn't have played in the beginning.

flat cloud
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alright, thank you

celest panther
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Step 14 is the one to follow next.

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Also check out step 9

flat cloud
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step 9 and 10 done hope i don't have to resintall

mossy flint
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the game was pretty good. But these annoying crashes... 3 in a row

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in one single game

vocal zephyr
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realized something. i just watched wackyjacky do the mission where he got an ump kill and won the game
my mission may have bugged because the game may think i was completing a mission not available to me yet
despite the requirements for another mission being met

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regarding ump challenge 1 being completed and not credited

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if i try to grind for this again it also raises the question of do i need to do the same mission twice to be credited once

supple vigil
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You only need to complete the unlocked mission

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So if it’s get to top 5 with an ump kill and you win it still counts

vocal zephyr
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that's what i did, though

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got the ump kill, won game, no count

fickle trellis
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hi there is there everyone here ?

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i need some help plz!

supple vigil
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Ask your question and someone will be around to help you

fickle trellis
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@supple vigil ok

latent prism
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please add JUMP Scope-In

supple vigil
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Um what?

fickle trellis
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i have been bended i have committed a mistake in a pubg game rules

supple vigil
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Scope in while jumping?

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!appeal

regal vaporBOT
supple vigil
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We can’t discuss bans here - so that’s the most that can be done here

idle tree
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bended

supple vigil
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Well at least it’s not bended over

idle tree
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Could have meant that, i mean, the language barrier is enough

latent prism
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@supple vigil yes Scope in while jumping

supple vigil
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Why?

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That would be inaccurate as fk

idle tree
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This ain't COD or Apex Legends

supple vigil
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You’ve got no ground to stabilize on

idle tree
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or Fortnite, for that mater

supple vigil
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Recoil alone will make everything bad during the jump

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Be lucky you don’t fall on your ass lol

latent prism
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hmmm understood

idle tree
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When have you ever seen a soldier jumping when shooting and aiming?

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lmao

latent prism
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lol

fickle trellis
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plz explain me how i get bake with pubg?

idle tree
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You appeal on the site Cyril linked

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!appeal

regal vaporBOT
idle tree
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Submit a ticket and Support will review your case.

uneven jetty
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"Can you change my nickname on the server to explicit-content"

mellow hawk
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Am I the only one getting disconnected like a few seconds after landing?

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Sometimes, I mean it happened like twice in 20 games

idle tree
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Never had that personally

raven hamlet
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Is it normal that the air control pitch bindings are missing? I can't set them anymore. Is that a known bug? My old setting is still working but I wanted to remap that

torpid agate
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uhhh does anyone know how to fix this?

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I dont have any movement keys and i cant assign them

fiery tendon
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are you in-game @torpid agate

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You can click to change the key bindings in SETTINGS

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Key Guide is just a quick over-view

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the KEY BINDINGS tab will have movement

torpid agate
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in the key bindings there are no bindings for forward left right back

fiery tendon
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make sure you hit apply

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Click it and you can type a letter to assign

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make sure to hit APPLY to save the changes before you close

fiery tendon
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You are on PC?

torpid agate
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lol i already checked key bindings and i dont have those settings

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yes im on pc

fiery tendon
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woah

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ok

torpid agate
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i know right

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My friends and i have no clue how to fix this

fiery tendon
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haha we'll fix this. Have you recently done any other changes to your game? Sometimes restarting helps.

torpid agate
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i already tried to reinstall the game verify game files none if it has worked so far

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i stopped play for one week and i come back to this game as broken as ever LUL

fiery tendon
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tonight is a new patch

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So maybeeee it'll fix

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but it would be good to fix this for you before the server goes offline

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silly questions, but if you open your key guide again - is SWIM also showing WASD as missing? @torpid agate

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and is WASD missing from VEHICLE

torpid agate
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yes its missing from everywhere

fiery tendon
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Ok trying something - 1 moment

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If something is messed up, this would be your best bet

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if you would like to wait until another DEV can confirm, I understand

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I've never heard of WASD completely disappearing

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and I did a ton of googling and cannot find another instance of someone reporting it

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If you do this ^ I would recommend finishing before the maintenance tonight. The maintenance begins in 1 hour

lilac grotto
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will the test servers be up during maintenance?

stone heart
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@lilac grotto They usually are if they are online before maintenance starts. I can't promise you that's the case now though.

torpid agate
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@fiery tendon did not work

stone heart
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@torpid agate There's an easy fix if you're willing to reset your settings.
Go to %localappdata%\TslGame\Saved\Config\WindowsNoEditor and delete or rename GameUserSettings.ini

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I'd suggest renaming, in-case your issue is actually more indepth.

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Or was that what supported told you on twitter? I can't open it to check

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Another thing to test would be making a backup of all files in that folder, delete and then delete them all.
Verify integrity of PUBG again, then launching.

torpid agate
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LOL i did that 3 times and it didnt fix it

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@stone heart

stone heart
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Did you try deleting all the files in the particular folder?

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And not just the one file

torpid agate
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I actually did all of that before coming to this help page

stone heart
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hmm

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I have a theory, give me a sec to download & install the patch

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nvm, that wasn't it.

fiery tendon
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It's the same thing I suggested to her @stone heart

stone heart
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@torpid agate Do you happen to have any other devices plugged in? They shouldn't be able to interfere like this, but, I have no idea what could be causing this otherwise since you already said you reinstalled & cleared your configs.

fiery tendon
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^ Exactly

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At this time she wont be able to test it anyway

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not until the maintenance is over

torpid agate
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i dont have anything plugged in

stone heart
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Yes, she can. Pressing ESC during the disconnect message brings up the menu

torpid marsh
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Sounds like there is a file that is re-writing itself

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Should be set to read only

stone heart
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@torpid agate Have you tried getting a config from one of your friends to see if moving works?

torpid agate
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no

fiery tendon
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Modifing config files is against the code of conduct

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othereise I would've suggested it first. At the very least she could probably open it to see if there's even anything there.

torpid marsh
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Sorry bit.. Taking a working file and replacing it with a non working

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Is not "modifying".

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However.. If the replacing file work.. Then the original was modified with at an earlier time.

torpid agate
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Well i didnt even know about these files till my friend told me to delete them to fix the problem i just came into

stone heart
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How did the issue first appear?

torpid agate
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well i was playing pubg last week perfectly fine but i didnt get on for a week because ive been playing world war z and i just came back today and everything about pubg was changed all my settings were changed my graphic settings were all ultra my key binds were back to default and my wasd controls were no longer in the game

torpid marsh
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So.. Can you change them temporarily or are you unable to actually set a new key bind to selected input?

stone heart
torpid marsh
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Missing yes. Dosnt answer my question tho

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Can she set new ones or is she unable to?

stone heart
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... No, cause they are missing from the menu

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The option to even bind Forward / Back / Left / Right isn't there.

torpid marsh
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And that is caused by either a missing file or modification.

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I'd retry to verify from steam

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Now may be a weird time for it tho

torpid agate
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i reverified before coming to this help page

fiery tendon
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She's done all of these things already. You can scroll up.

torpid marsh
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I did.

stone heart
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Some part of the menus are stored remotely, not sure if all parts are. Which would mean that something else is interfering with the game & the connection to the server.

torpid marsh
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Dosnt change the facts of what is causing things to be missing i'm afraid.

fiery tendon
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Another option:

Deleting the battle-eye folder \steamapps\common\PUBG\TslGame\Binaries\Win64
Validating integrity of game cache afterward.
Relaunch game

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@torpid agate do you have the Test Server installed and if so, is it missing there too?

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The only thing close to this that I've found was someone missing their entire menu. And this was a fix.

stone heart
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Didn't she say she tried a complete reinstall?

fiery tendon
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Yes. But steam doesn't always remove all files during a reinstall. Especially if she has multiple drives with steam files.

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Honestly. I've never heard of one small section like this missing

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If nothing else worked, then what's another thing to try?

stone heart
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@torpid agate I'd suggest you to make a support ticket and explain the issue thoroughly. I've never heard of this issue, and I've been here since the beta. It sounds like something is interfering with the game, or something is being cached wrong.

torpid marsh
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Changing the install path might be a solution

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That way it wont interfere with old files from prev. install.

torpid agate
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@stone heart ive played this game since beta and i have never had this problem

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im going to test the test servers and see if its working on there

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nope test servers are the same exact thign

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thing

stone heart
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When you removed your config files, did your settings actually reset?

magic hearth
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are servers still down after update finishes?

torpid marsh
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Yes.

fiery tendon
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@magic hearth but Test is up

tropic sandal
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Looking for some help here :)
Don't know wich parameters i can change to resolve my problem.
Problem is , when i look at window at medium distance, it's only show black texture...

torpid marsh
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Play around with the settings in game and see what changes it or you.

stoic grove
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i have an idea to fix stutter

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umm

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maybe it work

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ima try it

sharp seal
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i cant play pubg ,can any1 help

torpid marsh
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When does that box show up?

sharp seal
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when i start the game

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the game dosent launch and that thingy comes up

celest panther
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It looks permission related

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Try running steam as admin

sharp seal
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okay il try

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ty it worked

tropic eagle
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anyone know if there is a developer community somewhere? (discord)

compact pulsar
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I don’t see any

tropic eagle
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:/

radiant wadi
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Hello guys. I have a problem with a resolutions.
I switch 1920x1080 to 1728x1080 and nothing is happening. wtf?.. stay in 1920x1080 when i changed any resolution.

raven hamlet
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@torpid agate @fiery tendon @stone heart The key bindings are missing for me too. I mean.. they are assigned and working for me but I can't change them. One question above @torpid agate I asked for if it's normal that I can't set the keys for air control anymore... and that's basically the same problem 😉

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Where could I (bug)report that behaviour? Or is it known already maybe?

hexed moon
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Hey, are there official mods here? Just a heads up to lock the official forums to Game Owners only on Steam so it doesnt get spammed by chinese bots.

viral monolith
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sa

calm sphinx
stone heart
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@raven hamlet @torpid agate So it's not an isolated issue then, and more like a bug.

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!bugreport

regal vaporBOT
celest panther
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@hexed moon we have safeguards in play that prevent the majority of spam. Steam isn't the only platform the game is distributed on, so you can't just use steam to "verify" users.

raven hamlet
proper kite
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I FIND KOREA

flint dome
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i've got a problem with PUBG gui being displayed few centimeters lower than it should be

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as in the bottom of the screen is cut off and there

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there's big black bar on tom

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all the buttons lit up and work when i hover over where they should be, but i can't reset gfx setting or change it to windowed mode

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i already have reverified the files

torpid marsh
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Are you using Nvidia @flint dome

real fable
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hey guys, first of all sorry for my bad english. My problem in pubg is that it sometimes happen a few days in a row, when i play pubg, that it has freeze frames in literally every round beginning and like everytime when i shoot. In other moments, also in red zone, i have like 120 fps or so... changing settings doesn't change anything...

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googled it but all problem solve ideas doesn't change anything

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(obv. playing on PC ^^)

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16 gb ram, nvidia gtx 970m, intel i7-6700HQ 2.60 GHz

stone heart
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@flint dome What resolution are you running at & do you have DPI Scaling turned up in windows?

flint dome
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@torpid marsh yup

torpid marsh
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Check nvidia settings

flint dome
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@stone heart 1280x800, nothing turns up after typing DPI Scaling in control panel

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@torpid marsh where, nvidia control panel?

torpid marsh
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Yup

flint dome
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which section?

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or more like which option?

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@torpid marsh thanks it worked

torpid marsh
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😃

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Sorry if i dont respond

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In game

flint dome
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yeah

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it's stupidly stretched, but werks

torpid marsh
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Stretchewd?

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Play around with the nvidia settings till you find what works

flint dome
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OK it's good now

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okay i take it back

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game itself is ok

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lobby is squished badly

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and initializing screen is shifted downwards

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i don't understan

analog sparrow
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i have a question

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how do I enter the lobby in pubg

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i'm joining squad rooms but cannot enter the lobby

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lol newbie here

soft kernel
#

i was using 1728 stretch reso in game but after the update it shifted to 1920 itself and when i try to do 1728 stretch its not working.. any help ? :/

dull basalt
#

if I had banned in the steam, can I restore my account?
because I used ReShade

night vine
#

!appeal

regal vaporBOT
night vine
#

@dull basalt try that link ^

analog sparrow
#

i have a question
how do I enter the lobby in pubg
i'm joining squad rooms but cannot enter the lobby
lol newbie here

torpid marsh
#

Ok I am tired of this..

#

Prolly not PUBG related.. But about once a day in game (ONLY IN GAME) I get stutter with the video at the same time as my sound starts to stutter an crack.

#

Been like this now for about 3 weeks.. once a day.

#

ANYONE have ANY idea here? Sound drivers are up. Video drivers are 2 hours old.

errant pike
#

my game freezes after game finishes and I have to restart my whole pc...

#

Any fix?

real fable
#

hey guys, first of all sorry for my bad english. My problem in pubg is that it sometimes happen a few days in a row, when i play pubg, that it has freeze frames in literally every round beginning and like everytime when i shoot. In other moments, also in red zone, i have like 120 fps or so... changing settings doesn't change anything...
googled it but all problem solve ideas doesn't change anything
(obv. playing on PC ^^)
16 gb ram, nvidia gtx 970m, intel i7-6700HQ 2.60 GHz

viral monolith
#

I need help

#

I have a GTX 1060, i7 7700HQ, 16GB, 256GB SSD where the game is installed, and I'm getting such low f ps on the lowest possible. I get like 20 fps while driving and 40-50 fps while just running around.

#

I played the game a few months ago and I was well over 100+

still abyss
#

Can a mod please add [UK] to the end of my nickname please

viral monolith
#

after this recent update i had terrible fps. like 45 at times, normally well over 100

#

anyone else?

still abyss
#

Yeah, tbf

#

the big update?

viral monolith
#

the one that dropped today

still abyss
#

hm, i thought it was faster after the new update when loading in

#

i think i just need some new ram (DDR4) and maybe a new graphics card

#

I have i7-7700 and a 1060 3gb

viral monolith
#

hey my game has no sound . please help

celest panther
#

Are you sure you haven't muted it by accident?

supple elm
#

Every time I'm on the loading screen for a PUBG game I'll be thankful for the helpers

still moat
#

Everytime I'm on the screen loading PUBG game crash game can someone help me how to fix the problem I'll be grateful for help

patent nymph
#

Everytime i load into a game my game freezes and won't do anything after that. On duo it happens 1/5 matches and in Squad (with 3 people) i never got into a match without game freezing and me force quitting it. Im not sure if i had that happen to me in solos, its the only place where im safe from it.

viral monolith
#

Hii everyone !

#

I have little problem

#

When I finish match

#

I m back lobby late

#

Why ?

#

This problem started 2 days ago

oblique kelp
#

tĂŒrk varmı

stone heart
#

!lang @oblique kelp

regal vaporBOT
#

Please use English in this channel, thanks!

tranquil aspen
#

hi

#

i have got the problem

#

my friend is banning 24 hours every day

#

in the custom games

#

i don't report him but its write "you have been reported"

#

@halcyon spruce

#

can you help me?

celest panther
#

@tranquil aspen we don't discuss bans on this discord. If your friend wants to appeal he can do so at the link below

#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

zealous rain
#

why do i now here players in front of me/side to side in different places

errant pike
#

my game crashed while i was watching a replay and now it opens up to the player unknowns battleground and it doesnt load past that

nocturne veldt
#

how do you fix 100% gpu usage .... i have 1070 ti 8gb 32 gb ddr4 ram and intel core i7-8700k

supple vigil
#

Set your settings lower?

#

With that cpu it shouldn’t struggle to much long as you balance most of your settings

compact pulsar
#

100% isn’t bad unless it’s struggling to handle the game. If it can run it good frames then there’s nothing wrong with 100% usage

lilac grotto
#

myt resolution is messed up when i load the lobby, it is huge and stretched out,

#

nvm, i got it fixed just by restarting the game, but it still messes up sometimes

compact pulsar
#

PSA: check your monitor has the highest possible refresh rate. Don’t want to be playing 60hz on a 144hz monitor

noble pier
#

CanÂŽt hear or use voice chat. Mic works well, drivers updated, windows permissions, in-game config ok.

torpid marsh
#

Maybe it's your squad / dou parner(s) that has bad settings. Not you.

viral monolith
#

My game is messed up almost every time I try to play the whole game is in full screen but in the top left cornor like zoomed in had to restart the game almost 10 times to get it back to normal but it keeps coming back

torpid marsh
#

I'd like to see a printscreen of this

compact pulsar
#

@viral monolith try pressing alt + enter when that happens. Changing your fullscreen setting to windowed and back may also work.

viral monolith
#

@torpid marsh When it happens again i'll screenshot it

torpid marsh
#

yup

upbeat siren
#

My Facebook account disabled and not open my pubg account

#

Plz help me

torpid marsh
#

@upbeat siren this is not Pubg Mobile

torpid marsh
#

Please dont post that here.. Or anywhere else

dull basalt
#

in which section of PUBG support I can write about that I consider myself innocent if I have been banned?

celest panther
#

!appeal

regal vaporBOT
dull basalt
#

yes, but where?

celest panther
#

top right, submit a ticket

#

then just fill the form in

torpid marsh
dull basalt
#

thanks

real frost
#

Hi guys, i have this recurring problem where my internet shuts off whenever i start pubg, sometimes when i get in a game, my internet gets disconnected during the queuing phase till the drop off phase. This happens every single time i queue for a game, i have been facing this problem for about 6 months. Please help me out

celest panther
#

I don't think thats an issue within the scope of this channel

#

There may be some issue with your system causing that because the game itself can't cause that behavior

#

You may need to talk to your ISP

real frost
#

I went to reddit and some people had the same problem with no fix yet

#

and it only happens with PUBG, a friend who is in the same country with the same ISP does not have this problem either

celest panther
#

The only thing I can suggest is doing a full reinstall of the game using step 14 in the guide below

#

!ts

regal vaporBOT
celest panther
#

The behavior you are experiencing doesn't suggest a game related issue that needs troubleshooting, but a system one

stoic grove
#

i have an idea for the stutter

#

it could work for some people cus it works for me

#

post processing ultra

#

im a genius

#

bet none of you thought of that

leaden bolt
#

im trying to start the game but it says that it cant access the specified folder, path, or file or may not have the permissions to.. what do i do?

torpid marsh
#

Restart steam as admin.

#

Will sort it all out for ya ma man

leaden bolt
#

i got the game running as i gave permissions to EVERYONE

#

BUT

#

as i jump into a game

#

it says BE Service Is Not Running Properly

weary warren
#

!ts

regal vaporBOT
weary warren
#

Please check the steps in here to ensure BE Service is running correctly.

leaden bolt
#

well okay, ill follow the steps ill keep u updated

#

still doesnt work

icy linden
#

ok

viral monolith
#

i like when my shots dont register fuck this game

idle tree
#

Shots always register here. Have you turned on the network statistics to ensure there's no packet loss etc.?

viral monolith
#

@idle tree yes 20 ping and no packet loss

torpid marsh
#

Next time it happens make sure to record it

#

Packet losses can come and go and if it comes during a second while you are in a firefight, it will affect the gameplay.

viral monolith
#

@torpid marsh i shot the dude i saw the blood but no damage

torpid marsh
#

Do you have replay / highlights on in game?

viral monolith
#

no

torpid marsh
#

Then how do you know he took no damage?

viral monolith
#

i looked the kill cam

torpid marsh
#

Did he kill you at that time?

viral monolith
#

no

torpid marsh
#

Ok

#

I'd suggest you use some sort of recording during gameplay just for this reason.

#

Having a recording of the impact of your shooting showing no damage was done to the player will be evidence enough towards a ban.

#

It's hard to deal with hackers, scammers, cheaters without this.

subtle python
#

Help

#

My account has banned 😭😭 please help me

supple vigil
#

!appeal

regal vaporBOT
supple vigil
#

That is literally all we can do

subtle python
#

No I used hack I see this in YouTube 💔💔

#

Is it possible to return my account

supple vigil
#

You used a hack?

subtle python
#

Yes

supple vigil
#

Yeah no - w.e they decided is final

#

We can’t help in any way or form here

subtle python
#

IAM sorry pubgđŸ˜­đŸ€š

supple vigil
#

Support has the final say

subtle python
#

How can I send to support

supple vigil
#

W.e they sent you with the ban is the final word

#

You can’t appeal it as an inappropriate ban because you actually used hacks

subtle python
#

But I will not do it again

supple vigil
#

Don’t think that matters

subtle python
#

I swear

supple vigil
#

If they ban you and it says permanent ban

#

It’s permanent

#

Else it’s temporary

subtle python
#

10 years😭😭

supple vigil
#

Yup that’s final

subtle python
#

No,đŸ˜­đŸ€š

supple vigil
#

Fraid so

#

đŸ”„pubgrip đŸ”„

subtle python
#

Who are you

#

From support,

#

??

supple vigil
#

Just a player

#

We can’t do anything to help here

subtle python
#

Ok

coarse junco
#

!appeal

regal vaporBOT
subtle python
#

Thanks

supple vigil
#

Support has the final say

coarse junco
#

but of you cheated, the chance to get unbanned is equal to zero

supple vigil
#

Well he admitted it here

#

Ima put my money on that 0

subtle python
#

Thanks for your interest I will create a new account @supple vigil

#

đŸ˜„

supple vigil
#

Np - gl with the new account and make sure not to use hacks @subtle python

polar mauve
#

Hi guys i have a problem. I usually play on 1650 x 1080 but when i go back in lobby it resets to 1920 x 1080. Any solution for this bug?? And this drops the frame rates by huge numbers

torpid marsh
#

"When using full screen mode, the window mode will be changed to full screen (windowed) while in the lobby to prevent specific crashing caused by typing. In-game will remain full screen."

#

Could have anything to do with that

clever hemlock
#

my game settings keep reverting too its only my canted sight switch button that keeps resetting any idea?

idle tree
#

I suggest the troubleshooting steps /s

magic wagon
#

Pubg

tough ether
#

replay system is bugging out/full on green screen any fixes?

#

its as if all the natural light in the game is neon green, renders every replay useless without a fix

celest panther
#

That sounds odd. Can you send me a screenshot?

tough ether
#

yeah check dms

celest panther
#

!ts

regal vaporBOT
fast oyster
#

need some help, bout that case of nickname change, they are telling me they cant help as pubg supports? u told to tlak with them, so with who need i to talk?

viral monolith
#

anyone else game sounding a bit weird?

#

everything is louder than it was when i played yesterday and the whole sound system sounds different

celest panther
#

A number of changes were made to some sounds in the game

#

Do you have a specific example of what you feel is different?

viral monolith
#

i wish i could explain it good

#

but i played yesterday and it all sounded good and as i usually hear in other games

#

now i feel all the sounds are louder and like sometimes i hear in 1 ear

viral monolith
#

is it me or the audio is fucked

storm narwhal
#

is anyone on windows 1903 and playing?

fast oyster
#

thanks for help guys... leaving discord

random perch
#

@storm narwhal i am

glossy spoke
#

Hi, I have a question regarding the Overlay UI. I know that Overwolf and Steam In-game Overlay UI works fine for PUBG. I wonder if this was because the programs are on the white-list so that it won't blocked by PUBG's Anti-Cheat program. We are developing a Overlay UI and would like to know if we have submit our product to acquire some kind of permission? Thanks.

celest panther
#

Most likely.

#

It might be worth firing off a ticket to the support team to find out more.

tame seal
#

I cant change my resolution after update 28! help pls 😭

celest panther
#

Are you trying to use a non native resolution?

#

ie, some sort of stretched version

tame seal
#

no just the regular 1920×1080

celest panther
#

Can you explain your situation to me?

tame seal
#

after the update my resolution is stuck to something not 1920×1080 and i can's change it back

celest panther
#

Can you send me a screenshot of the issue?

tame seal
celest panther
#

Yea, im not clicking that

#

Sorry, I don't recognise the link.

tame seal
#

hope this helps

celest panther
#

what is your desktop resolution?

tame seal
#

1920×1080

celest panther
#

What happens when you switch to windowed or windowed fullscreen?

tame seal
#

nothing happens

celest panther
#

I have a feeling this could be gpu driver related

#

something in the settings that is forcing a specific resolution perhaps

#

Have you tried the troubleshooting steps below yet? If not, please give them a go

#

!ts

regal vaporBOT
tame seal
#

yes i did all the troubleshooting steps

#

i think its the driver

#

because after every update it changes it

celest panther
#

what does it look like when you are actually ingame?

tame seal
#

i think i'll have to wait for the driver update

celest panther
#

can you change the resolution there?

#

When in the lobby, it now automatically defaults to borderless windowed mode

tame seal
#

still the same

celest panther
#

so you can't change the resolution when actually in the game playing?

tame seal
#

nope

torpid marsh
#

Sir, do you have Nvidia?

#

In the case you do, close down the program and set the settings in Nvidia Experience

#

Might help.

lilac grotto
#

i want to download a program called "Auto Hot key" so that i can use f13 - f24 function keys via the "G keys" on my logitech keyboard,
but i read somewhere online that if i enable these keys on my keyboard, they are essentially macros keys...
i'm just hesitant to download this program because i'm affraid to get falsely banned because of macros

#

i just want to be able to use the G keys on my logitech keyboard as F13 - F24

#

but i dont know if the pubg anti-cheat will detect that software as "cheat" software,
because i know that some people get falsely banned

hidden dust
#

Doesn't logitechs software allow you to remap them? That would be much safer than AHK

lilac grotto
#

@hidden dust yes, but not to extra function keys

#

i just want to use the F13-f24 keys for my soundboard and i run out of space on my keyboard

#

@hidden dust logitech's soiftware only lets my rebind them to certain tasks such as media, shortcuts, hot keys, audio and such, but not to extra function buttons

torpid marsh
#

AH has nothing to do with the ingame settings at that point and is therefore not reason to be worried.

#

I have used applications such as AH and AC for other games (such as flash games online etc) and never ever would it have occured to me that it may be bannable by PUBG.

#

It's not untill you use the application in combination with the game that it should be red flags.

hidden dust
#

AHK is bannable in a lot of games.

torpid marsh
#

Yup

#

If you use them for the games.

hidden dust
#

Not necessarily

torpid marsh
#

If you can prove that you are not using an application in combination with pubg

#

They CANNOT have you banned.

hidden dust
#

And if they have proof that you have an illegal program running

#

They you CAN be banned.

torpid marsh
#

It would be like... An american owning a gun... but you are put in jail cause Swedish Gov wont allow that.

#

Its not an illegal program...

#

I am yet to be banned. Speaking openly in PUBG chatrooms about programs I use on my computer for other ends than PUBG itself.

#

Autoclicker I use for flash games where you have to click to get to goals etc 😄

lilac grotto
#

hell, i just wont download it because i dont want to risk getting banned just so i can use a hotkey for my stupid soundboard

torpid marsh
#

If you are worried...

#

Just ask them on their support site.

lilac grotto
#

i know people who have been falsely banned and it sucks, pubg doesnt care they got too many other things to worry about, so i just wont bother with it

hidden dust
#

Wow your comparisons between things are quite out there.

torpid marsh
#

They are.

#

And still they work.

hidden dust
#

They don't.

torpid marsh
#

Then by all means ban me.

hidden dust
#

Get falsely banned while having AHK running and I doubt it would make your unban easier.

torpid marsh
#

I spoke about that

#

Guess you missed it.

#

"If you can prove that you are not using an application in combination with pubg"

hidden dust
#

You haven't been playing pubg for long.

#

Their decision is final.

torpid marsh
#

Oh I havnt?

#

Thats cute.

hidden dust
#

It is cute

#

They don't unban

torpid marsh
#

I am still not banned.

#

You are saying PUBG does a poor job?

hidden dust
#

Lmao

torpid marsh
#

I am asking.

hidden dust
#

If you're not using macros. If you're not using cheats, you won't be banned. If you have a really good day where it tips the system off and you get false banned and you have a program open that cheaters use in this game to cheat, then gl.

#

Nothing you have done has been detectable as "usual gameplay patterns"

torpid marsh
#

I've questioned my own kills now and again...

#

"Oh I am so reported now lol"

#

Nothing

hidden dust
#

Because one report is going to ban you right?

torpid marsh
#

After what.. 2+ years (not a long time I know) I am yet to see the yellow text..

#

ONE

#

LMAO

#

Get out of here

hidden dust
#

You think you get reported multiple times a day? Lmao.

torpid marsh
#

Nope

#

Dont think the otehr guy will either.

hidden dust
#

There's cheaters with 80% win rates after 100s of games with 10+ kd.

torpid marsh
#

Yup

hidden dust
#

Yup so it all depends on how you make the system aware of your actions.

#

And all I said is that having a program like AHK running if you get falsely banned, will not help your case.

torpid marsh
#

Dont think Mr Trustmeimlikeasmartperson will have a 10+ KDR any time soon.

#

No offence.

hidden dust
#

You can alert the system for any amount of reasons.

torpid marsh
#

Yup

#

I am well aware.

lilac grotto
#

i just wont download the program because i know for a fact that those who enforce permanent bans at PUBG corp are not perfect and it is unfortunately common for innocent players to be falsely banned. Again, i know people. I just wont download it.

torpid marsh
#

Like I said. The easiest way to know is to ask on their support site.

#

I'm afraid that facts will be more accurate there than here.

rigid violet
idle tree
#

@celest panther , hard N

keen spear
#

Da hell

idle tree
#

Besides, what is your issue? @keen spear We cannot assist without you explaining what the issue is.

celest panther
keen spear
#

-_- ok

#

I just jking

celest panther
#

That doesn't give you licence to break the rules.

viral monolith
#

Anyone having issue with left alt+right mouse not working? As i cannot ADS while peaking right as I have ALT set to peak right

#

started after the latest patch again. Had same issue after vikendi release

torpid marsh
#

Have you checked the keybindings since the patch?

#

Maybe something has overruled a manually set bind

viral monolith
#

@torpid marsh thanks, I have and all seems normal but ill have to go over it again

torpid marsh
#

Just check and see if anything is... missing there

weary warren
#

ALT+Right Click is the default binding for change canted sights, this is likely the reason why you are unable to ADS when peaking, as it is attempting to toggle the sight. @viral monolith

#

If you remap canted sights you should be able to use ADS as normal.

fluid falcon
#

can the mods change the update announcements to ping only players applicable? i dont play PS4 or XBOX and its getting annoying getting them

torpid marsh
#

I dont get them..

#

I will assume you have the Xbox/PS role set on you.

celest panther
#

If you haven't selected one or more then you will get all notifications by default

viral monolith
#

@weary warren Awesome thanks, i missed that, never looked at the canted sights

fluid falcon
#

thanks @celest panther maybe make that a directed thing since idk about that feature

idle tree
#

I mean, it is one of the first things you're asked to do when you join the sever (and is under a large heading) - so, i mean, i'd say it's pretty directed already 😄

supple nacelle
#

PS4 matchmaking is down guys, cant start any games. Still waiting after 10minutes on ''5s'' queues. Ive restarted the queue and game but its not helping. Literally cant play for some reason.

celest panther
#

Which region @supple nacelle ?

thick wedge
#

Steam
Pubg Server is not running

celest panther
#

Steam appears to be having issues right now. Please allow them to resolve it.

thick wedge
#

@celest panther THX

idle tree
#

Usually doesn't take long for the steam server monkies to solve the issues, usually 5-10minutes

stoic grove
#

ummm

#

just telling people

#

i know how to fix stutter

#

post processing ultra

idle tree
#

How to solve stutter on your specific machine, yes

stoic grove
#

its stuttering i think because the game hasnt loaded in

#

so

#

post processor plus low graphics

#

fixed

#

im a genius

#

so if its low graphics

#

the game doesnt have that much to load in

#

plus the post processing which makes the loading faster

sand silo
#

hello does the gun levels effect on the gun damage or fire rate ?

idle tree
#

Lol no

stoic grove
#

no

#

it effects the looks of your guns

#

silly

#

@idle tree you think my method will work?

#

for stuttering

sly rover
#

guys when i land and try to pick up something after i land the game freezes and im sent back to the lobby

stoic grove
#

i know how to fix

idle tree
#

Like i said above, most probably a machine-specific fix. You've just probably offloaded some work to another part of your system.

stoic grove
#

@sly rover what are your graphics settings

sly rover
#

well its all ultra besides foilage and render distance

stoic grove
#

ok

supple vigil
#

Would recommend lowering your shadows

#

If your getting rid of foliage idk why you would keep ultra shadows

stoic grove
#

everything very low besides post processing at ultra, textures at low and anti analysing at low

sly rover
#

shadows were very low too i forgot about it

stoic grove
#

that will help i hope

supple vigil
#

There is currently an issue where this occurs - it’s happened to me twice so far

stoic grove
#

@sly rover try this everything very low besides post processing at ultra, textures at low and anti analysing at low

#

it helps

sly rover
#

is there a way to fix without making the game look like a patato

supple vigil
#

It’ll probably be fixed in a later patch

sly rover
#

hope so

#

thanks

stoic grove
#

it wont look like a potato

supple vigil
#

Try landing less hot and see if it crashes then

half scroll
#

Having a major problem after latest update; When I start the game it only says "running" for a second or two in steam, but then nothing and reverts back not running.. Reinstalled game twice, same with Battleeye, checked admin privs ++
Offline mode works
-Using the .exe directly, but no steam/lobby then
I'm at 100% loss

stoic grove
#

it will just be a little...... fine it will look like a potato but would you rather play the game normally but not at very good graphics or your game freeze every time you land until you get into a gun fight which will send you pc crazy @sly rover

stone heart
#

@half scroll What antivirus software are you using?

half scroll
#

Only windows defender, all .exe files are exluded, inc Battleeye folder. Battleeye service set to automatic (from Manual).
Got it working now, by doubleclicking the BEservicex64 bat, which I've already tried multiple times earlier...

This happened yesterday as well, the fix then was removing admin access to the .exe files.

#

Weird and insanely annoying problem

#

Takes me hours to troubleshoot :S

#

nvm, now I got error, fail to initialize steam

stone heart
#

@half scroll Okay, good. Another question, do you have fast internet? Cause the solution I'm going to suggest involves deleting files and redownloading them

half scroll
#

500mb fiber

#

I've done it already

#

twice

#

All the files left behind as well

stone heart
#

This is from steam community forums, which worked for another guy:

#

In there, delete all files which DO NOT start with "pakchunk"```
peak pawn
#

hi

half scroll
#

Ok

golden apex
#

How can I change my nickname only on this server to make it the same as my pubg name

half scroll
#

Will do

stone heart
#

@half scroll and after that verify your game files in steam

peak pawn
#

what to do

stone heart
#

@golden apex Ask a moderator to change it for you

golden apex
#

Is it possible do change the nickname only in this server or it's not

#

Ok

#

Should I only dm him?

supple vigil
#

Tag one of them and ask politely

stone heart
#

@peak pawn What do you need help with?

golden apex
#

Ok thanks

peak pawn
#

i need help

supple vigil
#

Specify @peak pawn

sand silo
#

guys why i cant change my res it auto change itself to 1920

peak pawn
#

can you speak persin

supple vigil
#

No

#

Only English here I’m afraid

stone heart
#

@sand silo The lobby automatically enters window borderless but should adjust itself back to fullscreen when you're in a game.

#

Meaning, while in the lobby your game is running at your desktop resolution.

peak pawn
#

oops

tough harbor
#

scaling issue is known.

sand silo
#

aha thanks @stone heart

stone heart
#

@sand silo I can't guarantee that there isn't any issues with it though. Like iDamn said, there's a scaling issue apparently.

frank loom
#

ĐĐ»Đ”Đ±Đ°ĐœĐŽŃ€ĐŸ#4590 trolling around squads too much noice!!!

stone heart
#

@frank loom If he doesn't stop, PM a moderator

viral monolith
#

My CPU usage goes to 100% and discord becomes completely unusable while playing PUBG can anyone help?

#

I have a 1050ti Graphics are very low CPU is an i5 7600 4.2 ghz

celest panther
#

Graphics on low makes the game use the CPU more

#

Try upping the graphics settings a little to offload some of the work onto the GPU

viral monolith
#

TY for the help, will try

#

anyone can help?

#

i noticed other people have the same problem but still

#

sometimes the shadows in my game are bugged

#

like when im inside a house everything is bright and i see peoples shadows from the upper floor

celest panther
#

Do you have a screenshot demonstrating this?

viral monolith
#

i can screenshot from shrouds stream

celest panther
#

Its usually driver related

viral monolith
#

Upping the graphics didn't seem to work :/ any other ways to offload CPU usage?

celest panther
#

some sort of strange issue with one of the versions

viral monolith
celest panther
#

@viral monolith Verify that its actually pubg sappingyour CPU

viral monolith
#

look at this

celest panther
#

Yes., thats a driver related issue

viral monolith
#

its kinda ugly too

#

what do i do then

#

If I look at task manager PUBG is using a majority of the CPU like 80%

celest panther
#

Update your drivers

viral monolith
#

k

#

but it happens sometimes

#

mostly not and then boom it happens till a restart

celest panther
#

I've not actually seen this occur at all on my current driver version

#

though i know others have with different versions

sand sentinel
#

Hey is there a PUBG Lite discord server ?

celest panther
#

!pclite

regal vaporBOT
celest panther
#

Thats the best i can offer

viral monolith
#

another example

celest panther
#

Yes, Im aware of the issue you described

viral monolith
#

k thanks for the help im currently updating

celest panther
#

These screenshots are from a live stream?

#

or from past videos

viral monolith
#

the last one is from reddit

#

the first is from shrouds stream highlights i think

celest panther
#

Ok, in the most recent update there should have been something that addressed this.,

viral monolith
#

and the one from reddit is actually old its 6 months old

#

and in the comments someone also said that he has another problem that i had, something related to surround sound

#

everything is louder also voice chat

torpid marsh
#

Also driver related

celest panther
#

Be aware, that anything that old has likely been addressed

#

6 months is a long time

#

If you experience a specific issue with the current build of the client, let us know

#

Otherwise we risk trying to troubleshoot an issue that has already been resolved, if that makes sense?

viral monolith
#

@torpid marsh what driver?

#

are u sure sound is related to my nvidia drivers? doenst make sense to me

torpid marsh
#

I use nvidia for sound.

viral monolith
#

@celest panther its a returning problem, the one from shrouds clips is from today

supple vigil
#

Realtek audio driver?

viral monolith
#

@torpid marsh idk how but ok, i use HyperX

#

i use hyperx sound card for cloud 2

#

@supple vigil i think

#

yeah

celest panther
#

Again, as I already mentioned, it is driver related

#

PUBG devs are aware of the issue, but it comes down to a driver conflict as far as im aware

zealous rain
#

why dose my canted sigth keybind keep reseting?

supple vigil
#

Currently a known issue

#

Devs are working on resolving it I believe

idle tree
#

Doesn't seem to happen to everyone, though, so it's strange

supple vigil
#

Not a key I use

#

Canted sights are interesting - but several of us have adapted to the one long range and one close range gun

modest cargo
#

uh game

#

fail to auth from external provider

#

nvm restarted lobby

coarse junco
#

!report

regal vaporBOT
coarse junco
#

please report him directly ingame or to the support as we can't handle ingame cases here

tranquil tree
#

hi! i bought harley quinn makeup and hair, didnt play for a moment and i dont have the skins in the game its normal ?

deft prairie
#

How do I get the shroud skins

#

On Xbox

tulip sonnet
#

not sure if you can, if you can it wont be in the store under items

deft prairie
#

There’s nothing

#

Is it maybe under a different name

wise lintel
#

anyone help please

#

my pubg doesnt start up

#

the problem is battleye

#

its says "Failed to download battleye"

supple vigil
#

!ts

regal vaporBOT
wise lintel
#

oh and btw i dont have a gpu and only 8 gigs of ram

viral monolith
#

@turbid scroll Everyone mute and block this troll, joined our squad so we couldn't get a 4th and won't leave

spice rose
#

한ꔭ읞 ê”Źí•©ë‹ˆë‹€

#

한ꔭ읞 없윌신가요?

lilac grotto
#

i tried purchasing the choco taco beryl skin and it glitched out

torpid marsh
#

Glitched out how

lilac grotto
#

i still have the money in my steam account but i am unable to retry the purchase

torpid marsh
#

Have you restarted steam?

lilac grotto
#

i already exited the game

#

okay i guess i'll restart steam then, hold on

torpid marsh
#

Oki

lilac grotto
#

i got it, thanks

#

i guess steam is taking a dump right now23

torpid marsh
#

All well

hoary dragon
#

Hi I Play PUBG Mobile & PUBG Steam.I Want Add #mobile-updates In Announcements And Thanks Community Team ✌

#

And Add #ar-Ifg Plz

torpid marsh
#

@hoary dragon

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

hoary dragon
#

👌 Thanks

viral monolith
#

Hello Boys

#

I need someone to help me with my Pubg Graphic settings, as I purchased a new Graphic card ( RTX 2070)

#

Please @ me if someone can help me with in game settings as well as Nvidia settings

celest panther
#

What help specifically are you looking for?

viral monolith
#

@viral monolith everything on ultra XD

#

@celest panther getting the best performance out of it

#

I tried to search videos on youtube

#

but still no one has done any videos related to rtx 2070 and pubg

celest panther
#

Its quite a system specific thing

#

You will need to play with the settings yourself as there is not "perfect" set

#

Every system is different, therefore everyone will need different settings depending on their setup to get the performance/quality balance

viral monolith
#

yeah thats what Im having a problem finding

celest panther
#

Jump into the training mode and just play with the graphics settings yourself.

viral monolith
#

any help?

#

reported someone for teamkilling through pubg website

#

i linked a video there

#

and they just said that i should wait 15 days and it was better if i would report in-game and now it seems like they closed the case and i got a mail asking how was the service

cold torrent
#

Good day! I was banned in the week for the game situation. But there is not so simple, where can I appeal to the ban? I bought a game for myself and a friend, and I was banned for a week, it is hard to come up with a breakaway steeper!

coarse junco
#

!appeal

regal vaporBOT
viral monolith
#

how did you get banned

#

@coarse junco do you know why my case was closed?

coarse junco
#

no, i have no information on any support cases

viral monolith
#

That server as is for Mobile

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

viral monolith
#

anyone else been getting weird key input lag?

#

and no it's not my keyboard nor mouse

#

it's almost as if I had network lag but I don't

torpid marsh
#

When does this feeling of input lag occur?

viral monolith
#

during the game?

#

whenever it wants to

fallow lance
#

Hey has anyone else reported the random massive fps drops? Me and most of my friends who play the game (PC), have had them since the new patch dropped. Normally had constant 125-144 and now we get random 10-15 Fps drops...

celest panther
#

Not experiencing that myself, but have heard others

#

what spec do you have?

fallow lance
#

Intel Core i7 6700K, NVIDIA GeForce GTX 1080 with 16 Gt Ram

#

and never before any random drops

celest panther
#

Thats pretty much the same as me and I've not noticed anything

#

what resolution and ingame settings do you have?

fallow lance
#

Using the regular 1980x1080 and had most settings on ultra. But dropping them to high didn't stop the problem

#

(Render scale 120)

#

I have also gotten the "Shadow Bug" where shadows dissapear almost completely and you can see player shadows through buildings. Some can use this as an exploid

celest panther
#

The shadow bug is one the team are aware of. It appears to be driver related though

#

Unsure what could be causing your drops though. Try dropping the render scale back to 100

lilac grotto
#

there is a bug that i get every now and then,
when i leave a match, the game gets stuck on the loading screen and the lobby wont load,
it wont let me alt+f4 and it wont let me open up task manager

#

so i resort to restarting my PC

#

this bug is not from the most recent patch, it has been happening for like half a year now

supple vigil
#

That actually sounds like your computer freezing

lilac grotto
#

my computer isnt frozen when it happens, i am still able to move my mouse and communicate in discord, it's just pubg

#

just my screen is frozen on the pubg loading screen and i cannot get it off

viral monolith
#

@rotund leaf

lilac grotto
#

i was watching Liquid Ibiza's stream right now and the same exact thing happened to one of his squad mates

stone heart
#

@lilac grotto There's a way to close the game when that happens.
taskkill /f /im tslgame.exe in a command prompt, which you can open but not see. So you'll have to type blindly or create a bat file you can start.

lilac grotto
#

okay, i guess chocotHmm

craggy ether
viral monolith
#

hey wtf

#

its night for me

#

my eyes are fucking dead now

#

i am used to night mode in every program so its even worse

tulip sonnet
#

😂

glass moss
#

Hello i buy the pass and watched dress to kill miramar video and i cant find the s1897 toxic skin

supple vigil
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

hallow kestrel
#

😬

abstract flint
#

Every time I start a match this error pop up (25 battleye corrupted memory #0), HELP ME!!

celest panther
#

@abstract flint Are you running an insider build of windows 10?

celest panther
#

The 3x as far as im aware can only be red or green

#

Just like the red dot and holo

#

note, that setting is crosshair colour, not red dot colour

lilac grotto
#

how do i report a tyeam killer?

celest panther
#

Ingame or using a support ticket

#

!report

regal vaporBOT
viral monolith
#

the support ticket isnt so helpful

#

they said they received 1 day later they said it will be checked in 15 days a bit later they just closed it and asked how was the service

celest panther
#

Support tickets require you to submit evidence along with the report. The ingame reporting system submits evidence along with it

lilac grotto
#

well the TKer is in my squad right now

viral monolith
#

i submitted

celest panther
#

If your ticket was closed, then it was actioned.

lilac grotto
#

in squad 3

viral monolith
#

i linked a video

lilac grotto
#

intentionally killed me without reason

celest panther
#

@lilac grotto Use the replay to report them or do so using the ingame report feature after the match ends

#

Please do not publicly name and shame

viral monolith
#

@celest panther can you help me?

lilac grotto
#

i know how to do that, but nothing will come of it

celest panther
#

That is a false statement

viral monolith
#

they didnt say the case was closed but it seems like that cuz they just sent me a mail asking how was the service

#

and now all the mails disappeared i cant find it

lilac grotto
#

this is stupid

#

he's in my squad right now

#

he intentially team killed me and no punishment will come of it

celest panther
#

@lilac grotto This is the second time im asking you not to name and shame

#

If you do not report them, they will not be punished

#

Make sure to report them ingame if you can

lilac grotto
#

okay sorry

#

yeah, i know you told me that before

viral monolith
#

do you know why my mail chat with them disappeared? @celest panther

lilac grotto
#

sorry

celest panther
#

@viral monolith I don't work for support, so I can't answer that