#🤝│community-troubleshooting
1 messages · Page 141 of 1
Oh, ok thanks you 😃
Hi!, yesterday i tried to play some pubg, i played two games and went to bootcamp on both. the reason that i only played two games is that on the second one i got a bsod (blue screen of death) with the code MEMORY_MANAGEMENT. now the thing is that this is not the first time this has happened, in fact its a very common occurrance when going to higher populated areas, and sometimes it even happens when there's noone nearby that i know of. i wonder if its a RAM or an HDD problem because i recently reinstalled my computer and before that when booting the system it ran the chkdsk for whatever reason. i havent gotten this since the reinstallation but i wonder if this is still the problem.
specs:
CPU: intel core i5 2400
GPU: GIGABYTE geforce GTX1050 2gb vram
RAM: 8 GBs of ddr3 1333 mhz memory
HDD: a 500gb hdd with 2 partitions (108 gbs and 356gbs)
(sorry for the bulk message but i dont exactly know what information is necesarry for troubleshooting and what isnt)
The MEMORY_MANAGEMENT bsod is normally linked to faulty ram @stoic seal
and what should i do to check if this is actually the problem?
Also, @mystic vault, please remove your message or i’ll be forced to @ a mod :). Please and thanks.
@gleaming vector
Cease
i got a new 2 gb stick next to the one 4gb and two 1gb sticks to have 8, and other strange problems started occurring since i started using it.
Letting something like memtest run overnight might help ya identify that @stoic seal
is that also a cmd command like chkdsk?
Danke @heavy frost
??
Nah, memtest is a small program which you boot into. More details here: https://www.cnet.com/how-to/how-to-test-your-ram-in-windows/ @stoic seal
thank you so much for the help @idle tree
@heavy frost maybe remove the ram and place it back if not your ram is probably underperforming so like the clock speeds are to low and you only have 8g
yeaaaa....
@gleaming vector
Servers Down?
poor cease. servers arent down. a bit of an issue with steam

rofl
Is that your response every time I say something because you're surprised that I'm alive?
Yes!
ikr
Yea, they just need a minute.
it wont let me back in
smash that reconnect button
I am xD
Steam is having a moment, give it some time
they removed updated #25?
No, just the snowbike
I tried restarting my lobby
well were is the canted sigth were is the auto mod in gameplay setting etc.
Update 25 is not on live servers yet
did like my game not updated
not sure
It will be deployed to live servers during the maintenance starting at 1:30 CET
critical bugs like launching the bike into the air
restarting steam fixed it for me
👌
can you fix were you know some one is behind a door so you throw a moly at the close door but the fire goes behind the door to
Pretty sure that’s intended
help i got headshotted from ~3km's away in erangel
Ho ok its just kinda like sometimes it even goes true walls
@uneven adder its because you onlly had a lv 2 helmet
@zealous rain i didn't knew that molys go thru the dors
well now you do
thx
kinda cheep because you i got kills like that and i died like that
Try restarting everything
your match probably just died
are the servers laging
How can I fix my mic it won't work
Well use your brain and eliminate all possible causes
I meant in game
Yes
Gold are you not the guy that was banned?
From discord?
Will the test server be open during the 'maintenance'
how do you unlink ur twitter account from pubg mobile
My account won't let me playback
Play
Says I need to update but system says it's updated
I can't play on PS4
I'm changing DPI but I want to keep same in game sens, can someone help me?
I thought I knew how but my math isn't checking out
I'm going from 400 DPI to 250, how do I keep my in game sens the same
When I multiply my sens by 1.6 it's way too high
anyone else getting servers are too busy error?
There's an update @merry pilot
i already downloaded it
Really? @fickle hill
Yes.
I believe there is a report a bug option somewhere in game
Can you take a screenshot of your message? Or is what you typed everything?
could he open up pubg and then unplug the mouse to see if its the mouse causing it?
@keen igloo Also, did this issue just start when you switched to your new mouse?
It's my first time playing with this mouse
Hmm, make sure it has the latest firmware.
Because my old one had an auto clicker that would make even pistols a rifle
So i got rid of it
This one doesn't even give u an option for an auto clicker
My guess is that it's the mouse. But, just to test. What happens if you unplug it fast enough when starting PUBG?
I will try
That's 99% the mouse
But I also feel that it should be fixable somehow
Like, almost all gaming mice has the option for macros.
That's also where the cheater problem is
But you can't blacklist all gaming mice, that's the wrong approach.
(not the fuxking blatant esp/aimbotters
No i know
There are mouses with a double click button that works on pubg so yea...
What do you mean Double-Click? Like two clicks? That's easily doable on any mouse.
@keen igloo How's it going?
Yup it's my mouse
Is there a way to remove macros from the mouse? Because I spent good money on this one
Is there an option to look for firmware updates in the software?
In the mouse's software?
Yes
Yes, looks pretty standard.
I don't think speedlink is popular enough to have people fixing it's issues
9.0 gb / 9.0 gb stuck at this on steam.
shows 11 minutes 41 seconds.
stuck at this.
if i restart steam.. then all of my pubg gets deleted.
some help please 😄
~restart
@wise turtle Prolly extracting and installing
yea
Add me @naailjr9
i selected all guns to run on "Auto" by default and my game is crashing every time!
i cant enter any game
Can someone please help me?
delete your game config file and restart
@desiKATTA#621 check if your config is owrite protected
?pc
where are the keys for the east erangel police crate's? 🤔
maybe im just hella blind, but i dont find to buy it anywhere
!pubgm
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
What is going on with resolution of the game after maintenance.... can not post the picture, but after maintenance screec resolution of game broken
Can you explain what you mean specifically? "Broken" doesn't give me much to work with
I have played on 1444 x 900, after maint. game screen became narrow
are you playing fullscreen, windowed or fullscreen windowed?
Fullscreen
Please share screenshots so we can better understand your issue.
I keep locking up
whatever game mode I join, including training, I just hit a wall of lag after 20 seconds. Everything else works. Discord, youtube, i can go to the menu and escape to the main menu or exit out of my inventory, but everything in game just freezes until it times out.
Any info on this, or anyone else experiencing?
Hey all, I'm playing on ultra wide monitor and after this update I have black bars...but it shows I'm displaying in proper resolution. Anyone have an idea as to whats going on?
I've reported it to the team already, so they are aware
It shouldn't affect ingame, only the lobby
Ah this is encouraging. Joining a game now thank you!
Yeah. It’s an old issue which has seemingly creeped back into reality. It was present in an earlier patch (something like #20), then was fixed and came back again lol. Probs a ripple-bug or smth.
when using throwables they seem to stick to a surface after bouncing for a short time, related to the new patch?
its a random weather mode. sometimes you'll get it, not everytime
Hi does anyone know where pubg saves recordings made in the replay "editor"?
Hey, question: Anyone able to view the EU Esports page of PUBG? Getting 'Restricted' (401 Authorization Required) message when trying to connect to https://pubgesports.eu/
Ok, this is getting really annoying. Everytime I laucnh PUBG I hear the stupid PUBG cinematic for Vikendi, my friend says he never has it. Any fixes?
You can skip it by pressing the left mouse button 😉
But shouldn't it not appear after the first time?
theres a setting in your config
Hm ok I'll look at it
anyone hear about the issues I'm experiencing? I don't think anyone responded
why are my replays not viewable now and why wasnt that warned before? i lost tons of saved replays...........also fix the net code 
Guys can u guys tell how much size of the updates of Pubg cause I m gonna buy the game!
This last one was 9gb.
@worldly salmon read the patch notes. There was a warning.
The game occupies about 24~GB @lunar tulip
@idle tree i saw that during the patch notes when i got it but didnt see it there before the update....im so sad and angry i had some awesome clips
Well, shit happens
frag spam is so fucking no brains that its making me hate this game.
6 frags i just lost a game to
pinned down 1v1v1, 2 either side.
1 guy gets to throw 5 test throws before the last one kills me.
wheres the skill involived?
wheres the coutner play?
fucking disgusting.
im fed up with the stupid team you have governing loot.
Thanks for the feedback, but this is the help channel. Is there anything I can help you with @supple nacelle ?
My pubg after this update is alwasys crashing anyone have the same problem?
you can blame all the cheaters for that one really
@hardy prawn I was playing with a guy the other week who was bragging about his macros. He was like "Hey did you guys know that you can program your logitech mouse to have no recoil when you shoot" He demonstrated it to our squad and he had virtually no recoil. I told him those are cheats. He said "Theyre NOT cheats because theyre not software that alters the game" then he got mad at me, called me an idiot and muted me lol
Aye the game is still littered with it man its pretty sad. And what he should have said that would have been honest is "its not detectable cheats"
I actually got linked that little bit of video from a friend showing me the new secret tunnel, and when i watched his target snap onto the guys head, follow it out of the window and hit every single headshot like that im convinced theres something in that little clip
iv watched it loads in the slow modes etc, its even hard to keep up with in slow mode yet every shot, every single shot is bang in the face
@hardy prawn i told him that's how some of the "pro" esports gamers got caught during tournaments. then he started yelling lol
Idk if you follow any of the hackers conventions, not like in game hackers specifically but a couple of years back there was a 2 guys who demonstrated how easy it is to add that kind of thing to a mouse. Defcon Convention
@hardy prawn i dont follow but ive heard of them
what is the invite link to this discord?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
Is anyone else hearing molly fire sound randomly in the background?i keep hearing that when no one around me...few times
So a question, what is the player minimum for custom games? and is it different on test servers?
9 maybe
How can remove all the discussion and rooms from the server
Which role I have to unsign to
I only want updates and general pc announcements
You can mute them
helo, i have a problem with my rx580 8gb when play pubg, crash
FIX UR FUCKING GAME.... litteraly can't ADS 9/10 times..... got me killed so many times
learn where right click is 🤔
@hardy prawn Please don't accuse people of cheating. If you have concerns, please report them using the proper channels
@viral monolith Could you perhaps submit a video demonstrating the issue you are having?
Do you use default controls or custom ones?
aye notice you delete the evidence though that anyone can see and make their minds up
joke
I can
Hello, I am have an error while launching the game, Failed to initialize BattleEye Service: Windows Test-Signing Mode not supported. Please help, this is happening since the latest update
@celest panther few ustom few default
but aiming has been default for me
Can anyone help?
I haven't heard of anyone else having that kind of trouble @viral monolith
:/
@viral monolith Stop using test mode
https://support.microsoft.com/en-us/help/2509241/how-to-disable-the-test-mode-message-that-is-displayed-in-windows might help explain things
Explains how to disable the "Test mode" message that is displayed in the lower-right corner of the desktop in Windows 7 or Windows 8. Provides a resolution.
How can I do that? @celest panther
Review that article
outside of that, I would recommend consulting your favorite search engine for solutions
Because I tried that already
2 times
I searched on google but everyone is showing the same method
Which isn’t fixing my problem
Have you restarted your machine since?
Yeah I did
3 times
And why is it showing only for PUBG, all the games except PUBG are running fine
Its battleye related
Oh
You could try reinstalling it
Battleeye or the game?
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
follow step 14 in that guide
lets make sure there is nothing that is lingering or could be interfering, then go from there
Basic troubleshooting, sometimes its nessecary
https://i.postimg.cc/rFrJLYVH/screenshot-318.png https://i.postimg.cc/N0p8x3DK/screenshot-318.png - is this ok? two different items with the same name?
@celest panther
Why do I have to re-install PUBG?
and now it says I dont have enough space tf
I can't answer that
If steam is asking you to reinstall, that suggests perhaps the update didn't go through properly and now it needs to redownload it.
trying to understand pubg .. i have shot this person like 30+ times .. but this person doesn't die .. but when he shoots me ONCE .. i died! .. is that's something to do with bad sync or bad line of sight? because from what I see, it's showing quite a severals blood splatters but results show up 6 hits???
How do you see the ammo with a player when watching replay?
i thought replay is never perfect .. but i can check .. from that person side ..
@marsh hamlet You will only see the amount in the gun, not the inventory - just like when spectating
helo, i have a problem with my rx580 8gb when play pubg, crash
that person health drops about half .. hmm i guess legit moves .. oh well, i guess i'll move on
@celest panther reinstalled the game, disabled test signing mode, verified the files but still the same error.
Please help
Did you do it by following the steps in the post I linked exactly?
Yes @celest panther
Sounds like your windows is still in the test signing mode
im afraid i can't help you with that other than suggesting a full windows reinstall.
as of now, i have nothing further to recommend.
Is there still no way to change your name in PUBG?
You can purchase a name change in the store
You can purchase name change cards in the store
You were also able to get a free name change card during last year's Event Pass Sanhok (:
But in command prompt, it was showing that test signing mode is disabled
@celest panther
And why it only happened after the update
The game was working fine on the night before the update
I can't tell you that. Battlenet may have gotten an update and now whatever you have done with your system is now an issue
I haven't seen anyone else with this same issue
its also possible that something else driver wise is actually responsible for this error
Can someone help me?
Every time when i want to start a round ingame, iwent in the loading screen and then the error 5.2.5 comes on
what does the error say
why cant i send screenshot
i cant buy the east erangle police crate key its not avalible in my country
My drivers are up to date
@viral monolith Sorry, i've personally got no idea what to suggest to you
@lament hollow Which country are you from?
😧
@celest panther netherlands
Crate keys are banned by country law.
why
Because your country's government decided to do so.
for a weapon skin 🤔
is that for more country's?
There are several countries that have banned lootboxes.
This is likelywhy you are unable to purchase keys
can i get help in this channel with an issue I am having in the game?
shoot the question
Well my problem is with my audio @tough harbor the problem is when I happen to join my friends lobby and/or when I join his discord call, the game sound goes from beautiful to noticeably different. It sounds sort of static and choppy and it is becoming very annoying
I have searched this up on the support website and a few other places and I can't seem to find a resolution. Its gotten to the point were its hard to hear footsteps and other sounds that you need to hear in game.
someone know when or if the update of canted sights come to the sony 4?
is there a video to explain the issue a bit clearer?
my issue?
yes
I tried to record one with my software to show the sound difference but you cant hear it
let me try again
As a new player what should I know?
@covert granite If you can't record the sound problem, that suggests a problem with your headset.
at that stage it seems hardware related as if it were the game causing it you would be able to capture it
@celest panther check your pm
they should fix the full auto options in the settings if a gun only has 2 fireing modes which is only single and burst it should be set on single not burst
I passed that along already
How to join a specific room ?
almost every time i go to load in the game is crashing, anyone else having issues?
pc version
@celest panther Any idea why my 1080Ti is at 99% playing pubg in fullscreen? Yes drivers are up to date.
probably because its being utilised
Probably CPU limited. What's the rest of your specs? @willow flint
GL702VS, its an ASUS laptop. I wish the card would run more, i upped my settings and i get about 60% now.
how do you disable your controller/gamepad in pubg?
So are we gonna get some desync fixes soon orrrrrr
Seems about right
Will
and
players ever be able to buy the Doc and Shroud skins?
Anyone available to help me? Voice Chat in Game has never worked for me in Pub G. I really just want to be able to talk to my teammates in game.
when is season reseting _
anyonw knows _
@celest panther I posted this before but have not been on recently: " Since the vikendi update, every time I attempt to run PUBG from steam, I get a BSOD. I can run all other games as I had before on the same settings (blackops 4: medium-high, ESO: medium-high, ROE: medium-high, fallout 76: medium-high) so my initial thoughts are the error is related to PUBG. Could someone please help me get the game running again?
Things I have tried: 1. clean install of pubg. 2. update to latest windows 10 pro version. 3. reinstall windows 10 pro 4. Setting Battleye in services.msc to manual
I'm running windows on boot camp so I am thinking the issue may be related to driver incompatibility (even though it was working fine pre vikendi update). I can post a dump of the crash logs if needed. I have also tried all of the troubleshooting steps given in the PUBG forum post aside from the networking ones as there should not be any networking changes since the vikendi update. "
To answer your question: No, I do not have any overclocks running.
Checking the Event Viewer for system events: the BSOD bugcheck error in question gives the following message: "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xffff8287f1d87600, 0xffff8287f1d87558, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\012919-13359-01.dmp. Report Id: 68369758-337c-415b-9e9b-26deffba9121."
Could you or any PUBG support engineers help me determine which driver it is that Battleeye is not compatible with since the Vikendi update? I have not been able to play the game at all.
Given that OSX is unsupported by PUBG, issues connected to bootcamp possibly are too
if it is driver related, there won't be much - if anything - that can probably be done
I would have returned the game as broken and incompatible with the hardware that my operating system (Windows 10 professional) is running on if that were the case. The fact that it was working before the update on said hardware kept me from doing so. Where can I go to request a refund?
Can any1 send iOS beta bersion for zombie mode
Hey guys just came back after 6 months or so, why is there no option to change server? 4 out of 5 games have 250+ ping and 1 has 50+ ping. Any way to fix it?
fazo in squad 4 is trolling @admins
scorpion
we need a mod in squad 4'
@viral monolith and @flat dirge are trolling in squad 4
Dear PUBG Corp. Please dial the wind noise down on the Vikendi nightmode. It's horrible. Worse than the waves at the docks
https://gyazo.com/f23fdf509ba102ab9e9befb8308a306c - idk if it's here to post a bug report but yea (not my clip)
I have baned but i have never do any hacking and cheating please help me
How to get my account back
Help me
If you feel you were incorrectly banned please submit an appeal on our support website:
@marsh wraith Make sure your headphones are set to Stereo and not Surround sound.
Heyo, just curious if any of you had this audio problem ar know how to fix it. It happens randomly but my audio channels switches left in my right headset and right in my left headset
Is it normal I can't get invited?
To a squad?
ye
Check the little icon on the lower right of your screen by the insquad icons and make sure it says accept all.
o ok ty
Mucho welcomo
How to leave channel
You mean the Discord Server? @sinful root
Yes
Right click on the Discord servers picture on the left side and click 'Leave Server'. Alternatively, click on the down-arrow next to the servers name in the top left, then select Leave Server. @sinful root
What about mobile version?
@sinful root open the channel overview, click on the 3 dots in the top right corner -> leave server
@stone heart headphones have the same settings (stereo) since the game launced. This problem is happening since the sound patch. a friend of mine couldnt hear the footsteps as well as i did. now he can hear them and i cant. that update caused it
Where can I get a invite link to the server?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
everything should be fine. have you restarted steam?
Read that as everything should be fine. have you got a retarded steam? @tough harbor 
I restarted steam
Turning of Shadowplay seems to work oddly
Even if I have been fine with it in for the past months
i just found a bug/glitch
if you drop on dino labirynth while at acute angle you land quite far from it
where do i send the replay
i descended with high roll upon labirynth wall, and upon contact i got teleported to the nearby exhibition stand
when i'll find which replay is it i'll send it
anyone know if you can have 100 players in a custom game PLUS extra observers?
So I got a question: I unlocked a reward in the season pass and when I click on it to claim my game said connection failed try again. So I tried restarting the lobby and it wouldn’t reconnect to the servers. So I restarted the game. It connected fine and when I went to go redeem the rewards it said I had already claimed them. But they aren’t showing up in my weapon skins inventory. How to fix this? Please help!
when your game is spoiled by obvious cheating and you think "they'll be banned soon... as long as people report them"
but then
https://i.imgur.com/KAjO3AU.png
120 games later
Need some help , I have 2 computers with Pubg installed on them. I would like to transfer some skins from 1 of my accounts to the other. When I go into steam to trade from my accounts nothing populates in the boxes?
PUBG inventory is locked down. no trading, just selling
That really sucks ass
at least it made a dent in the profit margin of cheaters
Yea and made a dent in my wallet
I took a gif of a cheater that killed us last night and I want to make sure the person gets banned, do I directly send it to someone or? I think it had been a while since a hacker killed us.
Hi! Is there somewhere i can find teammates for xbox one pubg? Im new to discord..
I unlocked a reward in the season pass and when I click on it to claim my game said connection failed try again. So I tried restarting the lobby and it wouldn’t reconnect to the servers. So I restarted the game. It connected fine and when I went to go redeem the rewards it said I had already claimed them. But they aren’t showing up in my weapon skins inventory. How to fix this? Please help!
@autumn ledge contact support reporting the issue and showing the details such as which item was claimed but not credited to your account
https://www.pubg.com/support/
Hey guys, quick question, what do I have to do to play night mode on Vikendi?
Is it only in custom games or something?
Do you think you can do something with the fps in the last competitive zones?
wen is the vikendi cave gone be nerft
@shrewd tide you will have to, its random in normal games
anyone with voice chat problems? it doesn't work, I reported it in the forums 3 months ago and provided information that is asked there, and even after a fresh windows and PUBG reinstall it doesn't work
any ideas in how to solve it? or should I keep waiting for a fix in the game? I've tried: reinstall drivers, use generic windows instead of the ones from corsair, DNS cache cleaning in both PC and router, switching the exclusive mode in the sound settings, the mic works fine in any other games, and apps, it is something that started to occur since October
have you tried ||turning voice chat on||
ooh thats a good one
xd
works for almost 100% of time
im like 70% sure that why its not working
?
Have you uninstalled drivers through device manafer?
yes
What kinda mic is it?
If its any voice chat malfunctioning it could be ALG, which is a security level in routers to for IP:t telephones
is the one in the corsair void pro headset
I have that headset and mine works fine. Have a different mic I use but that one still works if needed
Hi can anyone help me
Hey, I've got a bug, I posted about it on the subreddit Discord already then saw there was a link to this server. Just gonna copypaste what I put in there.
Hey, uh
Does anyone know how I can report a bug to the devs
I've got a pretty nasty one
Whenever I tab out on fullscreen bordered mode (haven't tested other modes yet) it forces my screen into 1600x900. If I try to change it in windows settings, it'll allow the change until I click anywhere, even on my other monitors, then switch back. I've tried this with other games to no affect. Another thing is it persists when PuBG is no longer running
The effect only goes away upon rebooting.
Not looking to shit on PuBG, I just want to get this bug known to the devs
Also resets my refresh rate
after update i have single digit fps in lobby
where can i get some troubleshoot sheet so i can see whether it's my pc or something else acting up?
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
@flint dome
Need Help Can i get why i got ban
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
can anyone help me why my map load to slow
i can here full ingame sound but my game was still in loading mode
;_;
What are your system specs?
can it be penerate thru wall and kill an enemie?
no
hmmm ok .. cos i had similar .. someone shot me thru wall and i died just like that .. but not sure if it's desync or something
Hey moderators, I have a quick question.
Does the Vikendi Contest has to be a stunt or it can be an epic kill?
(PS4)
@celest panther
I would assume that because it says stunt, that it means stunt
if it was kill, then it might say kill?

I found a bug with the new default firing mode feature. Can anyone try and reproduce this?
- Set AR default firing mode to Auto
- Go to training grounds
- Pick up an AR (This swithces to auto as it should)
- Drag a second AR into the second weapon slot
- Swap the newly picked up AR to the first slot
- Now equip the new AR. It is now in single fire mode.
I just noticed some weird stuff in game, and went to training grounds to figure out when it happens
yeah thats probably your problem @viral monolith
lower all your graphics settings
With a pc like mine i dont think i should be playing on low graphics
but i have a 144hz monitor and i go for low graphics and ultra distance
and get 120 fps+
on ultra i get 80-90
it is not the problem
with an i5?
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
try these
@upbeat python Thanks for letting us know.
official forums are full of people complaining about footsteps but bluehole is just ignoring the necessary things as usual.. just add more cosmetics to the game instead of fixing it
Issues with footsteps? No issues here
@idle tree good thing the whole operation is based on your experience only
People just need better headphones ;)
So we need to buy new headphones everytime bluehole introduces new bugs in their game ? how the F are you a contributer ? all you contribute is salt here
welcome to my block list
I'm still having issues with voice chat in game. I've tried uninstalling/verifying the files. Checked the files, made sure my mic is on (works in every other game). I have no clue how to fix this issue
I can't hear teammates or talk to teammates
well you technically do
@marsh wraith man you are quick to block! i bet you've blocked me by now
Does anybody else have the problem where the game freezes and you cant fix it when you Alt+Tab?
@marsh wraith What sound setup are you using? I personally have had the same headphones since the game launched and have never had any issues identifying direction or footsteps
I mean, @obsidian geyser, the only real salt i contribute is the
of rule breakers or those that believe they're beyond rules ;)
i myself am very salty and toxic
Same
@celest panther I have plantronics rig500hd, I had no problem detecting the enemy positions until the sound patch that came around vikendi, still have no issues in every other FPS i play (overwatch,Cod,csgo,bfv,r6, etc..) My friends have HyperX Cloud Alpha and before that patch they were clueless where the enemy was. The patch improved their footstep noises and almost removed mine. I cant even hear the enemy that is in the same building anymore and its driving me crazy.
those are some big words
@kadeve have you tried to unplug your ram and put it back in?
loser
@obsidian geyser digger
Mex likes to meme, same as gold. @marsh wraith Have you tried any of the steps over in the troubleshooting guide? Ontop of that, have you verified your sound setup (e.g. pure Stereo, no 7.1 etc.)?
@marsh wraith Are you using the surround sound features on the headset?
To the rest of you, this is the help channel
If you do not need help, please don't post messages here
this is clearly a bug that happened over a drastic change in sound engine in game
wackyjacky made a video about how things changed
and that is tha same patch I lost footsteps
Could you answer the question I asked?
they are in stereo
surround and sound improvements are disabled
I did not change any settings
or drivers
I'm personally not experiencing these same issues and my sound setup hasn't changed.
I'm unsure if anything was changed regarding the sound with the latest update
my friends have a better experience now and mine is worse
some other people have the same problem on official forums
the difference is like day and night
I am often accused of wallhack in CS because of how good i can tell the enemy position by sound
but in pubg i cant even hear the person in same room anymore
The team are aware of the video from wackyjacky, so if there is a deeper issue then they can look into it
Also spectators seems to have increased volume in footstep noise
@clever hemlock You aren't helping, please stop.
Spectators don't hear increased sounds, or at least shouldn't
I need a place to submit a recorded clip of a squad hacking. Can someone help?
what do you need help with?
My auto reload is not work for PUBG Xbox
I don't know much about pubg xbox, if you feel like it's a bug make a bug report on the forums https://forums.pubg.com/forum/180-bug-reports-troubleshooting/
@sweet isle I need help
if you need help with reporting hackers I've already replied to you in #207019048607678464
Yea. And I created an account but it won’t let me sign in and I looked around and didn’t see anything that I could submit a clip to
@viral monolith report them in-game
@lucid citrus upload the clip on youtube or some other video hosting and just link it in your report
why map load to slow i can here full sound of game but its say loading ;_;
myspecs are i5 8100k GTX 1050Ti 8Gb ram
can anyone help??
do you have an SSD? If you are using an HDD, the game will load very slowly. SSD is a must
It's usually a combination of only having 8GB ram and a slow HDD. Sometimes upgrading to 16GB helps, sometimes you need a faster HDD.
yeah, if you have enough ram, the game should cache the map in the ram so if you play the same map again, it will load fast even with HDD 😄
any help with ban appeal? i have contacted support but they've gone silent now. They are citing "external programs ... (even if it is used for non-cheating reasons)." which leads me to believe it's due to me having Hyper-V (Windows virtualization) enabled, and Docker installed, as i read that vmware & virtualbox can warrant a ban, and hyper-v/docker is essentially same thing. I have a software consultancy, so I need those apps to do my job, but i can work a solution for that if that is the cause. Happy to jump into a chat or anything to talk this through 😊
The only place to appeal a ban is with the Customer Support team, no-one on Discord will be able to help you with enquiries regarding this.
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
Where do I report a bug?
Is it a known bug for the player count to be incorrect?
Just had a game where it said there were 4 left when there were actually 5 (2 enemies when there were actually 3, which lost us the game)
shadow that's bad? .. like very bright shadow inside building .. is that known issues? or is that's normal?
That's pro shadows
heh yea, like that .. can they still see my shadow if i hide behind a corner? i.e. on top of stair
It's a localised issue which is only visible on your end. On others screens the shadows are displaying correctly, but on yours they aren't. To solve it, you can try changing Shadow quality from the setting you have currently to up a level, applying, then going back to the one before :)
Yup. Seems to happen when the shadows don't load in for some reason. Regardless, is a known issue and can be solved just by changing shadow quality.
during in game?
Are the servers down?
Yup, during in-game
How do you get crates from the survival supply system thing on PS4?
Coz I wanna know how to get the biker bone mask
hi, is timer resolution bannable ?
@halcyon socket Its being looked into, it might be driver related but its not certain yet
@idle tree : alright, thanks 😃
@celest panther : no probs, i'm running gtx1070 and my settings are all set to the low except for Anti-Alias / Post Processing to Medium .. Texture to high
I bought levels and it said something something delayed. I didnt get the levels and I didn't lose money. Should I buy again or wait?
It's an item in your inventory
I know that, its not there yet
Reload lobby / wait
K Im waiting, I didnt lose the money btw
Well if it didn't come out then try buying it again
When i shoot someone or get shot at my frames start to go down and when it's over it goes back to normal, what should i do?
better computer?
I don't have enough money to buy a better pc
It says that my pc supports the game but it still lags
yeah you can play the game but it wont be very good gameplay
I know, that's what i was expecting.
and the game has to process a lot of things while your shooting
you can try to get higher fps by windows setting etc.
i forgot which one but there is one that help with fps
id just do a google search of ways to get higher fps
Ok
By the way it's a dumb question but
What is the difference between gpu and cpu?
I just don't fully understand what the cpu does
Ok
its a bit compilated
I started playing a few days ago and I'm having trouble hearing footsteps and gunshots are way to loud. Is there anyway I can improve my situation
ok so i bought something in the store and i have yet to get it
is it me but on sanhook the calendars are the exact month were in
hey, I had someone add me to a party that was one of those Bots that keep repeating Chinese. who can i report that to?
the name was QUN-WG976214065
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
My game keeps locking up on a loading screen after a match. I have to force pubg to close to do anything. Is this something that's happening with others?
Try verifying game cache through steam
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
@obsidian geyser what is that supposed to mean.
someone know some kinda good fps boost?
@amber saffronupgrade ur system fps boosted
😄 i have like 80fps but its drops all the time to 40 / 60
hello, my game's stuck on the loading screen like this - https://gyazo.com/67d596da98535328f016058545e0029b
i can access the menu but nothing helps
i can also hear music
i can access the menu but nothing helps
i can also hear music
haalp i wanna play
Hey, @sonic flare, could you try going through some of the troubleshooting steps that are located here?
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
Hi
Why is Steam showing The price of Pubg in $ while i am in my Country
You got a vpn on?
@supple vigil no bro i don't have Vpn on
this is starting to get worse lately .. over-shadow .. tried changing but it's not really helping most of the times
@swift gazelle This is not the place for such talk.
can I send video here related to shadow issues i'm experiencing?
Oookay now listen ... now that I can talk 2 some1 that is not a fricking bot about my ban on PUBG
Soo as I already said, I was and still am perma banned on PUBG for no fricking reason...just randomly got banned on PUBG while playing cs:go....I messaged litlearly 10 times pubg steam support and I didn't get shi* back. Now I am asking YOU guys to help me somehow to get my 40€ game back. It's such a bullcr*p that I get banned from the game that I didn't than even turn onn for a week . I need a solution RN...TY
Does any permission is required to stream pubg from pc...🤔 🤔 🤔 🤔
@balmy kite we don't discuss bans on this server if you would like you can appeal your ban
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
i was banned
@lofty briar If someone stream snipe me and help will i get punish or banned in PUBG xbox
Anyone know if this is still ok? Skip intro videos • Link
Instructions[1]
Go to <path-to-game>\TslGame\Content\Movies
Delete or rename LicenseScreen.mp4 and LoadingScreen.mp4
is deckboard bannable? it is for computer macros and OBS remote on mobile that connects with pc
Any type of Macro's, regardless of what they do, can lead to bans.
even while its a OBS remote?, dont even have to use the macros only software
you can see it as an elgato streamdeck
Do any one know how to fix inventory lag
@obsidian geyser that's a no from you than... told ya I already contacted but it's only a bot that talks same shit every time litlearly...
@balmy kite Support are no bots. We don't discuss bans on this discord or the forums. If you have sent them an appeal ticke you need to wait for them to respond with an answer
Sending multiple tickets and messages won't expedite this.
If they have already responded and denied the appeal, then that is their decision and you need to accept it.
Anybody else’s lobby start lagging and rubberbanding even though the game plays perfectly fine? Hopefully this will be fixed in the maintenance tonight. Just started happening since last weeks update.
thanks Takarii lol
When does xbox get canted sights and night mode ect
!soon



Are posting pictures in the #285655576216862720 now allowed anymore?
Why do i get like half the frames i used to since the update
owo
@karmic field checked your graphic settings ?
@idle tree you are no longer able to post pictures in #285655576216862720
you can because you have special perms from your role
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
How can I contact the forum moderator?
I recently had my steam account phished. I recovered it just now just to find out that my PUBG is permabanned. How is this fucking fair?
@olive igloo If you have a question regarding the forums, you can ask it here.
@lusty charm Steam account security is your responsibility.
Reach out to the support team to see if they can help you out, be sure to include all evidence that your account was stolen.
!support
@weary warren I had sent a ticket to the customer support regarding the Vikendi Stunt Contest asking if I can make a second entry because I wanted to make a better one, They told me that they cannot answer this question, But the forum moderators can
So is it possible to make a second entry?
Yes, this is fine.
Thanks! I appreciate it
NP
My games have been crashing alot after the newest patch, is this just me or is this a known problem?
hi
can anyone help me i want to know about how to select server i am done with PUBG server some time i got good servers with 70 or 120 ping but most cases i got 290-330 ping server
It depends on your region. I think that you can choose the region closest to you, so that you get the best ping with the servers that are closest to you.
You cannot select region. Game automatically detects what's the best region to connect you to.
thinking of uninstalling pubg/reformatting my PC as i'm getting some issues that i can't seem to solve it .. are all pubg items stored on cloud? or local? do i need to backup anything?
thanks @inland copper
np
Hi
Im ban from steam and im not using a single cheat can i unban from steam Pubg or not
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
I already submitted the ticket 🎫 but they not explain me right why they ban me thats not a good customer care
My kill ratio is also not good im a noob player not a cheater they not banning the real hackers just baning the noob unfair for customers and Pubg players
dude
a piece of software can have issues you cant make it 100% otherwise the world problems should already be fixed if we did things perfect
and gives them some time also other users make tickets
and getting banned doesnt mean you used cheats
But at least they do not work on ban detective engine im mad that game was 29$
they did but do you know theres ppl that focuss on crerating cheats for games 24/7 and it are thousands of them so its doing a good job keeping out cheaters so far
Its not a free game customer sport the developer to purchase the but if customer in trouble they don't help
Yeh
you dont get priority cuz you feel like that wait for them to reply
But at least give a 1 Chance to custmer to make it right
they DO that already like i said give it some time
like when did you make the ticket?
Today
🤦
🔛
What happened
No
network lagged?
when can we buy keys again in belgium and the netherlands ?
Isn't lootboxes illegal there? If so, I'd guess never.
@silent heron VPN is always the answer
I dont know what is going on with this game but something is not right on EU servers, or my client. Im literally going 100-0 in 1 frame, 60fps.
this is PC now
please use english on this server so erveryone can userstand your questions
Hello, I ran into a hacking problem, at the moment, not my Gogle Play account is tied to my account, could you explain how to take it?
!pubgm
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
Hi why India does not have delectated servers
Is it possible to unlink an account from Gogle Play?
!pubgm
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
Chh
my ping is so high can U guys help me pls?
Where are you matchmaking from and what region does it say your game is in under your health bar?
i want to know if i use Clownfish voice changer so i get ban??
and there is a gitch when u land and press tab the game screen freeze why??
my sounds are all messed up what can i do
footsteps sound louder than gun shots
have any sound equalization software of some sort?
my sounds are messed up as well, sound of gunshots and taking damage are 50 times louder than any other sound. So I basically wont be able to hear a single footsteps if someone is shooting from miles away
Same question
Are you using anything that changes your sound, or applies surround
software or hardware
what about your headphones though
Nothing has changed
again, im asking if you have surround sound enabled for your headphones.
Im using earphones, so there's no settings for me to mess around
Thing is, gunshots are meant to be loud
footsteps are meant to be quiet
what earphones are you using?
My audio was normal before the windows update, afterwards, if I want to hear any footsteps or vehicle, I will need to turn the volume all the way up, but if someone shoots, i'll go deaf
so you did a windows update, then sounds went weird?
yep
so the windows update is your cause then
should i revert the update?
It might be wise
im expecting you updated to 1809?
there have been a bunch of issues relating to it since microsoft started pushing it
Okay, i'll try, thanks
No, servers are not down.
Don't just randomely @ community team members, dude
he is the only online community team member its not random
Why did you even tag him? 🤔
read the message lol

Anyway, servers are not down, no.
Kek
You have no idea what his role is... He might have nothing to do with the servers.


👋
hello
This channel is for game troubleshooting, maybe you should try #💬│general-chat 
Hmm... I had an issue and @'ed an admin for a response. I was in the right mind, util you guys started the unnecessary commentary (or sass idk lol) so I'd appreciate if you stop being a bother. Have a nice day
lol. Take deep breaths my friend.
It's fine.
This mf'r @'s a random team member unneccesarily and then get's triggered when we state the rules. Genuinely confused here
hi / any body knows how can i add my friends to this server????? / plz hlp me
!invite @fathom peak
Invite URL for Discord: https://discord.gg/battlegrounds
!invite @quiet horizon#1980
Invite URL for Discord: https://discord.gg/battlegrounds
That's not how it works
Lmao
You have to send the link to them
🤦
@stone heart tnx - that means i can add with this parm = "!invite '@'my firends id " right?
how can i find this link server?
No, copy the URL and give it to him
where is the url?
In the message the bot sent
where is the bot????
im so confused
im new in there
discrods is hard to understand
Invite URL for Discord: https://discord.gg/battlegrounds
Invite URL for Discord: https://discord.gg/battlegrounds
why in the some of servers with right click on the icon of server u can add ur friends?
Just an alternative way to do so.
Away From Keyboard.
???
Another way of saying inactive.
why does this game always crash??????

how i report glitch?
Either report here or in forums I guess
i'll check forum then
does anyone else get jitter only in pubg as of the last update?
PC Specs
i5 8600k
16gb RAM
1080ti
Internet speeds past 250mbps
ping 10-25
I tried a VPN closer to PUBG AWS but still in game jitter. I tried deleting the game and reinstalling it but still no resolution
Srlam
@fair monolith Sounds latency related on your end
Can you show me a video demonstrating what you mean by jitter?
ok is it really that hard to find people who arent like super serious on this server
im a 4fungamer
@fair monolith Use DDU to uninstall your drivers (IN SAFE MODE) and install sub/under 391.35 -nVidia drivers
If you feel you were incorrectly banned please submit an appeal on our support website:

so um
why the actual fuck does it take a $700 pc to run pubg
welp
hes been banned
nice
no discussing bans here
@inland copper su
fuking game with fuking banned for NO REASON ????????
there is a reason as it got you banned. If you think it was an error, contact support
we don't discuss bans here or on the forums
by jitter i mean the game freezes for like a sec or 2 and goes back to normal. happens about 1 or 2 times a match
This does not happen to any other game I play. ex: LoL, Apex, Elite dangerous, CSGO, Overwatch, Battlefield 5 and Blackops
only in PUBG
hi can you tell me if i was using voicechanger in game Like Clownfish . Do I get ban for using that software??
Origins download pause error
help me please 😦
@chilly wharf this is game trouble shooting
@rose apex try with another type of headset and see if its the same issue
@rose apex Make sure you have your headphones set to Stereo and not 7.1
Also try disabling HRTF in audio settings inside the game. Some people prefer it off for that exact reason.
Its bug i guess
@queen hearth This channel is for those who require help with PUBG
Is there a way to make it so my guns are automatically set to auto
Yes, in gameplay settings
I checked I couldn't find it is it on ps4
ooo ps4... not sure :S
Ok
that feature hasn't made it over to consoles just yet @pale mulch
Ok
It might be in the next update
Deutsch ?
English in this channel please
When will the opens tournament to get into nplc relegations be?
Nope @lilac grotto
What's pubg lite
o it doesnt work
It did work, you just pinged PU
@mellow snow • Do not spam. This includes tagging people repeatedly or without need.
hi,can we play PUBG in Phoenix OS?
Pretty sure you're talking about PUBG Mobile - if so, we don't give support for that here. This server is for PC, Xbox and PS4 🙂
do you have PUBG mobile server link?
We do not. However, your favourite search engine will.
How does one git gid at pubg
is steam down again?, getting the fail to authenticate error
Restart steam. Try again.
10GB DDOS
anyone having trouble?
all have that trouble
"failed to auth"
yep
same here
Just a normal day at pubg
rip
the game decided to force you to take a rest guys
Hell no
cmon take is positively and use it wisely 😛
No rest i was just starting to git gud
ok then shake ur ass 😄
FYI: Steam is having issues - https://steamstat.us/
pm me when up
its up again-------------
go go gooooooooooooooooooooooooooooooooooooooooo
attaaaaaaaaaaaaaaaaaaaaaaaaaaaaaack
ty
I need an Admin
Hello ?
)