#🤝│community-troubleshooting

1 messages · Page 134 of 1

viral monolith
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For some reason in game vol is super low

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i searched up fixes none fixed

ebon aurora
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I found a BP points mistake. I have 21000 BP on Sunday. On Monday, I had only 15,000 of them. Where is My BP points?

tough harbor
obsidian bolt
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i have very loud gunshots and very low footstep sounds? is there soething i can do?

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hrtf is off

celest panther
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Gunshots should be much louder than footsteps

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I'm not sure thats an error, unless its substantial. Are you able to record what you are hearing?

obsidian bolt
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i know but this is insane

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I will try to record it

celest panther
hollow widget
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how can i invite a person to the discord channel?

hexed stone
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!invite

regal vaporBOT
viral monolith
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@obsidian bolt Same issue!

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Gunshots are really loud

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And footsteps are like super low

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Legit said the same thing in here and the answer was ReInStAlL yOuR sOfTwARe

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Pretty sure theres a volume bug for people...

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Its almost like gunshots are at the correct volume but the foosteps and other sounds stay super low

river hazel
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My game freezes in the loading scene. After a while I hear the noise of the airplane, I hear my char jumped from the plane and opening the parachute. Sometimes the screen opens and I'm still in the parachute, sometimes I'm already on the ground.

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I'm in PC

tough harbor
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do you or do you not have an SSD in your PC? @river hazel

river hazel
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yes

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@tough harbor but I think that the HD where the game is saved, is a SATA

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Find out: I have 2 HD in my pc, 1 normal SATA and 1 SSD. The SSD is where Windows is saved, and some steam files too (Disk C:). The other is where I save all games and other programs (Disk D:). PUBG is in Disk D (normal SATA)

deft frost
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Your HDD is probably slow, and can't load all assets in time. If possible, try launching PUBG from your SSD (C drive)

river hazel
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@deft frost Not possible =/ My SSD is only for Windows and system things... There is no other way?

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I play other games with no problem, and my pc config is such a good config

deft frost
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Only way is to move your PUBG files over to your SSD

river hazel
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But, PUBG will only work for those who have SSD?

deft frost
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No, PUBG works on HDDs. There's something wrong on your end.

river hazel
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So, what are the possibilities? I want to solve the problem, not to work around it move the game to my SSD.

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*moving

tough harbor
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probably defragging your HDD, if that helps at all

river hazel
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Alright, I'll try

viral monolith
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Still sound issues...

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Gunshots are loud and footsteps are really low

tough harbor
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would be great if theres a clip

shrewd merlin
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Should I get this game? I'm seeing a lot of negative reviews about hackers, should I get it?

quartz gull
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Hi folks, ive been playing since early access etc and I still see this issue happening from time to time and its REALLY annoying. Sometimes when landing client doesn't render all parachutes. It happened countless times like we're jumping to some city and see 3 parachutes. Everyone on the team counted what they saw and we agreed it was 3. Then we discover there are two full squads in the city 😄 And this happens pretty damn often, enough to make the parachute count known as "unreliable", everyone thinks its unreliable over 6 different discord servers I'm playing.
Anyway you guys did a great job making this game playable for the past year and maybe this issue slipped unnoticed or something but please address this

mostly noticing this in miramar/erangel, not sanhok. And its not like we landed and looted for few minutes then people appeared. Its like 20 seconds after landing you realize there are extra people that weren't seen landing and there was no chance for them to come from somewhere nearby.

hexed stone
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@shrewd merlin I would say that even though there are lots of bugs the game is still better then others cough fortnite, and the game is still playable

hexed stone
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and @quartz gull the only real way to prove that is by watching a replay and counting them in game, cause otherwise they might just be landing later then when your looking

nocturne elm
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servers down?

tough harbor
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yes it is currently under maintenance

nocturne elm
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how long will they be under maintenance?

tough harbor
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it is expected to last for 5 hours. it has been under maintenance for 1 hour and 13 minutes so far

nocturne elm
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hope they actually fix something

hexed stone
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usually itll take longer then expected

thick brook
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@viral monolith turn on equalizer it will help

viral monolith
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Didnt help

thick brook
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Which software you are using ? @viral monolith

viral monolith
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SteelSeries Engine 3

idle dagger
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licensed

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would be better

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btw can we wear the harley quinn skin has a male in game ??

hidden dust
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yes

idle dagger
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@hidden dust do you have it ?

hidden dust
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@idle dagger No, ill dm pics

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o cant, if you click on it in the store it'll show you a preview

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might show the female version though. mine shows the male

idle dagger
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it shows me female

umbral leaf
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everytime!

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after the update

celest panther
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@umbral leaf Only thing I can suggest at the moment is to try a clean reinstall of the game. Give step 14 of this guide a try and let me know

hollow widget
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How can i invite a friend to the channel ?

tough harbor
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!invite

regal vaporBOT
hollow widget
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!invite @solemn hill_casanova

regal vaporBOT
hollow widget
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I cant invite

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Its not working

tough harbor
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copy and paste it to your friend in personal or anywhere else

weary warren
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@idle dagger Licenced is the correct usage, as it is referring to the licence granted to PUBG to use DC characters, names, and likeness.

obsidian geyser
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Ok

weary warren
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Do you require assistance @obsidian geyser ?

obsidian geyser
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Um no PepeHands

weary warren
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Then please do not post in this channel unless you need help, or are helping someone else. Thanks!

umbral leaf
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EVERYTIME!

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CANT PLAY A SINGLE MATCH!

hard meteor
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Where can I suggest new changes or things added to the servers?

celest panther
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@umbral leaf Did you follow my suggestion from earlier?

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@hard meteor The forums are a great place to do that

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!forums

regal vaporBOT
scarlet belfry
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what is going on with the matchmaking times after the maintenance?

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been strugling to find a match the entire day

celest panther
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Which region are you connecting from @scarlet belfry ?

scarlet belfry
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connecting from South Africa to europe

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when in squads with eu players I have no problem

celest panther
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But solo you have an issue?

gentle merlin
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Does PUBG detect scripts because once i accidentally had one on while i didn't realize, and later i got banned

idle tree
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“accidentally”

gentle merlin
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😂 im serious

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kinda forgot to turn it off

ebon aurora
celest panther
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@ebon aurora Thanks for letting us know. This has been reported to the team to be looked into

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Could you verify your game files to see if the black crate issue is fixed?

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That one might be file related.

ebon aurora
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Ok, I do this when I go back to home

celest panther
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Appreciate it. Let me know either way?

idle tree
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That’s more of an issue with angles if anything. Because of the way the M4 guy is angled his view is blocked by the stairs. The other guy is angled just right so that he can see M4 guy

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@celest panther - your opinion?

celest panther
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Looks angle related to me. When looking down a scope, your head is still "higher" than the sight

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If you look in your image, you can see the player looking dow the gun and the sight just over the staircase wall there.

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That matches up with the image on the right.

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I don't think there is a mistake here personally, just human anatomy

ebon aurora
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in my opinion, the camera is a bit too high. If it was Ok, he would only see the top of the head and not the head and neck

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some people are called desync but this is not true

warm star
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desync or camera issue, doesn't matter, the situation it self is fucked up,

obsidian geyser
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So i dont have screenshot but the parachute when in the air (the parachute pack) looks like the default not the one you have

river hazel
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@tough harbor @deft frost I figure it out and you're right. My HDD is over =/

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thx 😃

deft frost
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rip hdd GWmythicalFeelsSadMan

obsidian geyser
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Get ssd!!

river hazel
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In Brazil SSDs are so expensive... u.u

obsidian geyser
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Ah too bad

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Well they are more of a luxury

tough harbor
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good luck man, it'll get cheaper next year. bet.

river hazel
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hope

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thank you all

ebon aurora
viral monolith
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Do you guys feel like every time an update comes = fps drops by little?

viral monolith
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Kinda i used to avg 130 fps now i average 80 @viral monolith

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Depends where im at in the map tho

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I still get 130 im some places

idle tree
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Averaging about 110-130fps with basically no dips below.

dreamy hull
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just ran into a guy swimming with his gun out shooting at me, thought they fixed that lol..

hexed stone
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U sure they was all the way in the water

obsidian geyser
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Yeah they might have been standing

pale carbon
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anyone using amd crossfire? (in my case: 2 x RX580 8gb)

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I get very poor performance on crossfire

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and a lot of flickering

tropic sandal
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C'mon PUBG : i just see a guy clearly cheating (aim + esp). He was jumping spreading all bullets in the head, i report him but then i notice one thing --> 248 games
How this guy not already ban ?!

hexed stone
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Are you mad at pubg or the players because that sounds like it’s the players fault for not reporting and either way he may have just started hacking

tropic sandal
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Hi Panda, looking at his last 50 games, doesn't looks like he just start :)
And not mad, just wondering how it's possible for the anticheat to miss a thing like i saw : he chained 3 guys, full headed, just spraying and jumping
And i don't care about those who don't take time for not reporting (it's easy to report, but not to be 100% sure). Even me, i don't take every day 1H to lookout trough replay etc... But whn i do, it's 100% a ban answer that i received when i relog in the next few days 😃

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And sorry for my sh**ty english ^^'

tough harbor
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better late than never. pubgpan

safe turtle
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yo

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why is the server dead

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is there another server?

glad bluff
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Hi, I just unboxed this jacket from the survival rewards system but i dont understand why it has 5 days and 11 hours what happens after that ?

tropic sandal
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After that the item disapeared from your inventory.

glad bluff
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so why did i get it from the reward system i dont get it if you earn it you should be able to keep it?

safe turtle
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does anoyone know why no one is online in this server

tropic sandal
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No, the rewards are most with a timer on them.
And every 10 level you get a permanent item.

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The purpose is to get other things to do and not just grinding BP like before

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@safe turtle Don't know why there's not a lot of people actually online here.
Maybe because it's late in the US and most people come from there

celest panther
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@safe turtle The "online" group is those who have picked their platform/accepted the rules. Otherwise they remain hidden

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so its a better representation of active people

idle tree
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picked a picked” @celest panther

pale carbon
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no one with amd crossfire?

fossil ether
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nahh no one, it doesnt support many games

celest panther
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@pale carbon Its a much more rare occurence these days as many games tend to not be optimised with it in mind

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and in some cases games support it so badly that it actually results in worse performance

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As i understand, UE4 hasn't got very good support for SLI/Crossfire and may not even properly support it today.

snow moth
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please add the ability to set the Resolution to 640x480 & 800x600 & 1024x768 in the Display Mode: Fullscreen to help people with lower end PCs

deft frost
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@snow moth You could try setting your actual resolution to one of those resolutions and playing in Borderless mode

snow moth
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@deft frost Yes I can but on fullscreen It will give me better performance and more FPS

supple nacelle
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Just me or is desync back with a vengence?

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played maybe 3 games and early feels fucking terrible.

deft frost
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@supple nacelle Nope, definitely feels really good for me and my squad, none of us have been shot behind cover all day today. Note that it is impossible to completely remove desync due to physical limitations.

idle tree
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That, and the laws of physics

hexed stone
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I feel great about it

pale carbon
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is there a workaround about msi afterburner closing when the game starts?

idle tree
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wut? MSI Afterburner works fine

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You're on the latest Afterburner build, right? Same goes with RivaTuner, the latest build for that too?

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@pale carbon ^

clever hemlock
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you can also try EVGA Precision XOC works perfect for me

pale carbon
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Everything that I use is latest version, but when the game starts, Afterburner closes and I have to alt+tab the game and start afterburner again... every time

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on reddit everyone complains about this

hexed stone
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that might not be pubgs fault though

tough harbor
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my afterburner personally doesnt close immediately upon launching the game

idle tree
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Same. My afterburner works fine and has ever since i began playing the game

mortal ore
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Can I play with a mobile player on Xbox one

hexed stone
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dont think so

mortal ore
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What if I try adding them with there mobile player name

hexed stone
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i dont think pubg is cross platform meaning you can only play with xbox people and they can only play with mobile

mortal ore
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I play on both platforms

hexed stone
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then you can play with them, but only on mobile not on xbox

mortal ore
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Oh

stark hare
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why does this make me mad

hexed stone
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I understand that no matter what there is going to be desync, but this is just really bad. I dont have the best internet but I feel this still shouldn't be happening

tough harbor
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thats a rather mild desync

hexed stone
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idk about that, in the end he couldn't even see me and was still shooting on top of the block. Wether its a small desync or not it changes the game

tough harbor
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he obviously could still see you in his screen. i was expecting a major desync where youre fully behind cover and 1 second later, dies. he must have hit you as you jump down on his screen. latency comes into play here. could be against 200+ pinger

distant mulch
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Guys, i got banned a while ago for the faceit anti-cheat resoloution bug for like 2 days, and i wasn't able to participate in some competions, can i get something like
compensation?

weary warren
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There is nothing in place to give compensation for this.

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Sorry.

distant mulch
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ok

scarlet belfry
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oof

viral monolith
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So basically when I'm in a combat and the enemy starts shooting my frames go down a little

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Can i get some help?

scarlet belfry
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same happens to me when using the vector, game lags for a second and you stop shooting and then you die

tough harbor
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@viral monolith try lowering graphical settings. it used to happen to me before. it was also related to drivers version that i was on. i reverted/updated and it fixed it.

scarlet belfry
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will try thanx

viral monolith
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@tough harbor my pc is weak but it does support few games such as PUBG and i play it at the lowest graphics, but how do you manage your driver's version?

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@scarlet belfry That's the reason why i keep losing some matches.

tough harbor
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@viral monolith i did a clean installation of older driver at the time using DDU. worked wonders

sinful vapor
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Teaming in a tournament WOW

signal trail
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thats a tourney?\

sinful vapor
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yep

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zotac cup

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a solo tournament

tough harbor
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thats cool and all but why share it in this channel?

deft frost
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^

sinful vapor
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IDK because it's a HELP channel maybe to ban them quicker ?

mellow monolith
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-18k bp

inland copper
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you were given an extra 20,000 bp by error for the compensation. You spent it, they took it back.

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They did however let you keep the items you bought with it.

mellow monolith
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🤔 I do remember getting a lot of bp don't know what the exact amount is tho

inland copper
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Most people got 20k. some people accidentally got 40k

mellow monolith
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oh okay

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guess I'll just make up for my loss in time then

tribal flicker
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@sinful vapor to report a cheater you can do so one channel down in #360773555278970880 this channel is for troubleshooting

mellow monolith
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no crate buying for at least 1 year i guess

inland copper
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lol, 18k doesnt take that long

sinful vapor
mellow monolith
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it is if I don't play it that frequently tho

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well thanks for the info i guess

inland copper
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sorry it wasnt better news, but yw

tribal flicker
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@sinful vapor there’s a link that you should follow if you have not reported them in-game yet.

sinful vapor
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ok i'll look for it

tribal flicker
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@ebon aurora this is a known issue, you can keep up to date on our known issues on our forums here.

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!forums

regal vaporBOT
tribal flicker
sinful vapor
viral monolith
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@tough harbor i don't understand

obsidian geyser
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hi

idle tree
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Cause for what? You dying?

idle tree
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@tribal flicker spammy spam

flat cloud
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the game freeze for a second when i start shooting anyone knows the cause of this? i did update my audio drivers as well still getting this

vapid phoenix
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Get better internet

hexed stone
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No not internet, lowering your graphics should help

obsidian geyser
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@ @flat cloud most likely its graphic problems lower settings

hexed stone
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im playing a game, got constant 60 fps, and then my audio starts to sound weird, like its cutting out but very frequently, and then when i checked my replay(i died because of this) and there was no noise problem. i've never had anything like this except pubg a few times

tribal flicker
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@hexed stone check your drivers/ CPU usage.

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When audio starts to mess up in any games it’s usually a CPU issues or driver issues

hexed stone
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i keep my drivers up to date and there are no updates for mine, but im not too sure about cpu

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ill keep an eye out for on it next time that happens

flat cloud
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@obsidian geyser i only have AA and Textures at ultra everything else is low, view distance is medium, ill try reinstalling Nvidia drivers

obsidian geyser
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yeah that may work

untold zinc
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hello i am new at hear

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i want play pubg with english speaker ASIA

celest panther
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@untold zinc Please use the LFG channels to find other players

scarlet belfry
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been trying to "initialize" for the last 15 mins, any fixes?

deft frost
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@scarlet belfry Try Restarting Lobby and/or Restarting your game

scarlet belfry
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didnt work

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tried it earlier

deft frost
scarlet belfry
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troll?

tough harbor
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why would he troll you? give it a try

celest panther
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@scarlet belfry Did the page load correctly?

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You didn't say anything

tropic sandal
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For all of u guys who where telling me those days that the "hacker" i was speaking of wasn't one, and i was "outplayed" or "he shoudn't hacking if he have 240+games"
And the guy telling me "he is #28 rank in EU serv, he is just a very good player".

That's the Pubg answer ! Ban hammer 48H after the report in game.
Just take the time for reporting them please. 😃

viral monolith
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This beautiful game just keeps crashing mid game, every time i validate the game files it says a file was missing and when i acquire the file and reboot the game it crashes with a battleeye error and the file goes missing again

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peak game evolution

deft frost
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^

viral monolith
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Just opening the link did the job apparently

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i have the document bookmarked xD

deft frost
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That's dedication

viral monolith
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no that just means that the game is pretty broken 😛

idle tree
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IT 👏 JUST 👏 WORKS

pale carbon
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So far, I tried on 5 different PCs and Laptops, on ALL OF THEM the msi afterburner auto-closes when BugG stars

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and every time I had to minimize the game and restart afterburner

hidden dust
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If people in here say it works for them then its not the game

pale carbon
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I can't find (so far) anyone WITHOUT this problem

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even here:

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and it ONLY happens with BugG

hidden dust
pale carbon
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I tried different Windows versions, msi versions, laptop and pc... everywhere = msi closes

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yep, stable and beta versions

hidden dust
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just said you cant find anyone without that problem though, yet last time you posted in here about this people replied to you saying they didnt have this problem 🤔

pale carbon
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I am saying, anyone in real life, not online 😃

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all of my friends = same problem

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online there is someone lucky enough, 1%

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even on reddit, only 1 without the problem

idle tree
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There was about three people who replied to you saying othewise. If aferburner runs fine on PUBG on my end + @tough harbor and the other persons doesn’t auto close, but it closes and crashes on your side, i’m pretty certain the issue is something on your side lol

pale carbon
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ok 😃

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5 different people for now (6 including me)

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I'll keep you updated 😛

hidden dust
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Just because it happens to several people doesnt mean its 100% the games fault, its not like it doesnt work for anyone

pale carbon
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I get that, that's why I am looking for help or fix.

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for now: pubg starts = msi closes

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what could it be? 😃

past sparrow
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i need to report a bug, where to find the link ?

coarse junco
past sparrow
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thanks

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oh wait, can i post here ?

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sorry

coarse junco
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is that the bug you wanted to report?

past sparrow
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yup

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it was funny

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and sad

coarse junco
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did you already post it on the forums?

past sparrow
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still finding my way

coarse junco
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did it only happen one time or multiple times?

past sparrow
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first time

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could it be smthn invisible ?

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im just searching if this has been reported " parachute stuck mid air "

coarse junco
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i don't know, the team would need to look into it. Please create a topic on the forums, i couldn't find an other one for the same thing

past sparrow
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on it

urban hill
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can we get and admin to help in sq2

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The Queen is troilling

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supposidly playing leagure of legonds

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we leave rooms and he follows

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Thanks for the help

tropic sandal
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/!\ Watchout EU /!
There's actually a lot of AS players on EU servers.

surreal steeple
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how do i join a custom match? i seem to just sit in the lobby forever

obsidian geyser
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is your name the white square?

surreal steeple
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ye

weary warren
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You need to wait for the custom host to start.

surreal steeple
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looks like every custom match i join is a perpetual lobby party

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so the public custom matches are worthless

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maybe people are misusing the custom match tool, and going AFK like this? maybe the custom match tool deserves to be changed? i pretty much can't join any matches

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searching google i see people complaining about this over a year ago

obsidian geyser
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yeah they could implement a system where the people could report a lobby

past sparrow
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@surreal steeple could be they r waiting for their friend... i joined tons of custom games.. and we created many, sometimes we would wait 5 mins for a friend who is on his way

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and sessions auto delete if they do not start within a certain time limit

surreal steeple
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if i could filter out games which have been nothing but the lobby for the past hour that would be cool

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ive already wasted too much time on it. im probably not going to try again

obsidian geyser
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yeah na is usually fine for me

weary warren
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Custom game lobbies will also timeout after a set amount of time.

obsidian geyser
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u know for how long?

weary warren
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10 or 15, I can't remember.

flat cloud
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anyone getting momentary freeze when spraying? approximately after the 5th bullet, i updated nvidia drivers and audio still happening

celest panther
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Any chance you can capture some video showing what you are experiencing?

flat cloud
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yea i have a video of 3 kills getting the same freeze, ill upload them gimme a minute

celest panther
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Looks like microstutters. I've seen a few people mention getting them recently

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What are your system specs?

flat cloud
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i7-8700k/GTX1080ti/16GB-3200MHz/Z370-E motherboard

celest panther
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Any overclocks?

flat cloud
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only XMP for RAM

celest panther
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Could you drop the ram overclock and see if that solves it?

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its probably unrelated, but in the interest of troubleshooting

flat cloud
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ill give it a try

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@celest panther tried it without XMP no difference

celest panther
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One suggestion would be to roll back drivers

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Ive heard from a few people that the latest ones might be causing problems

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Im not getting any problems on 399.x

warm star
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@flat cloud i'll pm you

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a solution that worked for me

idle tree
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Yeah. I’d try known good ones first tho. 388.71, 391.01

celest panther
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Why not post it here @warm star

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So others can see

warm star
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im not really ready to hear any comments on what im gonna suggest, because most of people here are "genius" (get better internet, buy ssd, download rtx 2080)

fossil sage
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Is there a way to change his whole Gamertag?

warm star
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if you bought the sanhok pass you will be able to change it

fossil sage
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Okay👀

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But there is also still no Trading in view right?👀

warm star
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you mean the name changer card ?

flat cloud
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@warm star thanks ill check it after this game hope it works

idle tree
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My dude just post it. Nobody will shit on you for providing a solution that solved a problem for you, to someone with the same problem. That’s next-level lol

fossil sage
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Vouch

celest panther
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@fossil sage Nothing has been announced regarding it

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If/when it comes back, then an announcement will be made

fossil sage
#

Okay 👀

#

Are those people in here with the higher roles, able to search the db from PUBG for a Name & explain me what happend to it & what the ban Reason was?

idle tree
#

That sorta information is not allowed to be exposed, nor will it ever be exposed.

deft frost
#

Yes, probably, but they don't do it

celest panther
#

That sort of information is not something that will ever be broadcast.

deft frost
#

It's secret

celest panther
#

Even the person who is banned doesn't get a full explaination

fossil sage
#

Okay :I

#

Does the Anticheat systemdo HWIDs bans?👀

celest panther
#

Not yet, but its coming.

fossil sage
#

well know im confused

deft frost
#

!soon

regal vaporBOT
celest panther
#

actually, it might even be enabled now

fossil sage
#

A friend of mine bought 3x PUBG, and he always got banned after 10 min of gameplay

celest panther
#

If this is all leading to a discussion on bans, then i'd like to remind you that we don't discuss bans here

fossil sage
#

without any custom stuff

#

it won’t

#

Since my main questions, with the name Change & the trading is already answered

grand pecan
#

How do I get the lvl 1 helmet skin that is beige/white??

hexed stone
#

You unlock it through the daily rewards

scarlet belfry
#

getting a bug where when playing duos that only one of the players actually get into a game and the other just sits in the the lobby not knowing what is going on, any fixes?

celest panther
#

@scarlet belfry Is it always the same person that it happens to?

scarlet belfry
#

yes

celest panther
#

Sounds like it could be related to their PC

grand pecan
#

what lvl do u get the hlemet skin? i am in lvl 50 and haven't got it

hexed stone
#

everything is just chance, from what i know there is no order that you get items

grand pecan
#

oki

timid lantern
#

how do i make it so that its just hold and release for ads

#

like when i press right mouse it aims down sight and when i release then it stops

hexed stone
#

prob under keybindings

timid lantern
#

pretty much like controller type B but for keyboard and mouse

#

yeah idk how to do it though

hexed stone
#

so you want it so that when you press right click or ads it goes down, or do you want it to stay up?

timid lantern
#

when i press right mouse button i want it to ads and then when i release the button i want it to stop aiming down sights

hexed stone
#

give me a sec

#

cant help unless i can see it

timid lantern
#

i can add you to my call

#

its just me and a friend but hes writing an essay so i can just share my screen with you

#

im in training to i can test it too

hexed stone
#

nah its fine i can just launch the game real quick and look at the settings

#

go into gameplay,ads then change to hold

#

but first youll have to go into control and change right click to ads alone, ads/aim

timid lantern
#

wdym gameplay @hexed stone

#

like go into a game?

#

oh im stupid

#

alright i got it thanks bro

hexed stone
#

no prob

thick brook
#

M getting fps drops,too much lag when in a gun fight and even when ads...tried everything like deleting temp files,verifying integrity

#

After this recent update

tough harbor
#

latest display drivers?

thick brook
#

Yeah but same problm with 399.x...thts y i updated to the latest ones

thick brook
#

Any solutions?

wise turtle
#

need some help fellas.

deft frost
#

@wise turtle Try restarting Steam

wise turtle
#

on it.

#

@deft frost thanks man

#

it helped lul.

deft frost
#

Yay! GWfroggyPepoThumb

fallow scroll
#

@wise turtle happy b'day bro

wise turtle
#

aghh thanks man

fallow scroll
#

😃

supple nacelle
#

frags are too common ¬.¬

#

please consider nerfing their drop rate.

#

spawn rate*

#

1v1 at the end and he just spams them. where is the tactical play in that?

weary warren
#

This is the help channel, if you have suggestions please discuss them in the main channel #207019048607678464 or post them on our forums, thanks! 😃

snow fjord
deft frost
#

I don't hear anything when the game sound is muted

#

🤔

snow fjord
#

Make sure your sound is maxed on volume mixer and yt

#

Hmm seccond headphones wont pick it up aswell

#

Is it possibe my headphones might help with the sound ingames and predics it?

#

using turtle beach z60 btw

hexed stone
#

I doubt it but I don’t know that much about tech stuff

pine ridge
#

Is pubg going to be cross platform fo consoles since its going to ps4

idle tree
#

That would have to be decided by Sony, i doubt will happen considering they’ve dismissed the idea of cross-platform multiple times in the past @pine ridge

pine ridge
#

True but theyd it with Fortnite

#

And i feel like it would help with player base

idle tree
#

Well just have to see. I’m doubtful it’ll happen tho.

hexed stone
#

same

#

same

bold patrol
#

My store wont let me buy any thing does anyone know how to fix this

tough harbor
#

try again shortly. i think its due to steam servers

bold patrol
#

ok thx ma dude

glacial sky
#

Anyone have experience issues on Xbox tonight?

cyan pecan
#

anyone out there that can help with copy/transfering game to a New, different HD on PC?

twilit swan
#

Steam?

cyan pecan
#

yea

twilit swan
#

Go to your games library and right click Pubg

#

Go into properties

#

Local files and then move install folder

#

Then choose the new location

cyan pecan
#

Browse local files? cause there not much in there

#

My HD is dyn, and I picked up a 240 gig SSD last night and just gona use it for storage and add a few games so it loads quicker untill I put a OS on there

twilit swan
#

This is where u wanna be

cyan pecan
#

i dont have that move option

#

but im there on that page

twilit swan
#

Show

cyan pecan
#

show?

#

browse, backup, uninstall and verify files all i got under that tab

twilit swan
#

hmm

#

The only other method i know is completely reinstalling it on the new hd

cyan pecan
#

yea what i said... what WIn u using? maybe that it? im on 7 64bit ultimate

twilit swan
#

Im on win 10

cyan pecan
#

yeah i dont have that option on any of my games im tryn to xfer to new SSD hd for now sucks

tough harbor
#

you missed a step. you need to add library steam folder in your new drive first. settings - download - add library folder. then the move option will be available

twilit swan
#

Ah I forgot about that

#

You just saved him a lot of time

cyan pecan
#

New drive has Nothing on it just got it no OS or anything, Just a drive letter... was just gonna use for storage and some games ATM. since other is die'n

twilit swan
#

Doesn’t need anything on it

#

Just make a new steam library folder on it

cyan pecan
#

ah okay i see it now from drop down box

#

Hm .. New steam library folder cant be the drive root

twilit swan
#

Create a folder in the drive first then try

cyan pecan
#

yeah just did see if it works

#

there we go option there now.... so that will move the game to that drive or just copy it?

twilit swan
#

It’ll move it

cyan pecan
#

nice, should run so much better now

twilit swan
#

I used to load in halfway down the flight path until i put it on an ssd now i load in before the timer starts

cyan pecan
#

old platter drive dye.n and had good sale on SSD its small but ll i need to save what I want for now and add some games... oh I bet what I hear

#

thanks for the help Derp and all.

twilit swan
#

Np

cyan pecan
#

hopefully I can install BF V with no troubles just to this drive but thats on origin

tough harbor
twilit swan
cyan pecan
#

sweet thanks

twilit swan
#

👍

cyan pecan
#

will it transfer everything I have installed for the game or just base game? Like will I have to re DL mods I got for certain games?

#

Never had to do this before

twilit swan
#

Should install anything that was installed with Origin

#

Cant say for sure since i haven’t done it

sage helm
#

@cyan pecan , just a heads up on ssd’s rule of thumb never store more than half the total memory value. Example, if you have a 500gb ssd, don’t store more than 250gb’s of data on it.

cyan pecan
#

Im doing some steam games right now, got a bunch of mods for the one race game I play, just curious, guess il find out once transfer done and load up

twilit swan
#

Thats a good tip

cyan pecan
#

hm really just half? that sucks but glad ya told me, ill watch out for that then

twilit swan
#

They slow down as they get full

cyan pecan
#

guessing so that it keeps its speed up huh?

#

figured

#

still way more faster than this old as fack platter drive dien on me

twilit swan
#

Lol

cyan pecan
#

new this game would take forever and it is to xfer gebus gona go have a smoke

#

thanks again if u not here when I get back

twilit swan
#

Np

cyan pecan
#

🍻 🍺 💯

sage helm
#

@cyan pecan , nfs on your budget but the Samsung 860 500gb is very well priced right now

cyan pecan
#

@sage helm funny u said that i got the 240 last night all i could spare ATM but figuerd better than nothing if this platter goes out to save what I want and few games installed. I get payed 2 days b4 black friday next week prb pick something else out as well. just got new vid card 2 weeks ago and really needed the HD now, im good on ram, so just get another SSD an should be good

#

SO I dont want to move nay origin games ATm to this drive snce is small and almost to half already from steam....However Im abou tiot get BF V... I can just installl that to new SSD corret? without doing other games???

#

just folloow wht he posted earlyer?

#

damn i need a new light in my room so dark,

#

I dont have ebough space to Xfer all my BF games....... I am about ot buy bf V and only want that on there,, but seems it wants to put themall on there, I hopoe it does not, Guess I will find out

knotty jewel
#

anyone else stuck on initializing?

#

was in game, had a huge lag spike, died, came out and the lobby won't load

viral monolith
#

Is anyone in this channel official PubG ? I bought digital goods on my account that weren't delivered and have been trying to get either my money back or the digital goods for the last 10 days.

#

I'm just trying to figure out at the moment who to aim the LOIC at.

viral monolith
weary warren
#

@viral monolith In most cases you will need to contact the website or platform where you ordered the game.

viral monolith
#

You mean, Steam ? No, they said contact you. You said, contact them. I'm just Malcom in the Middle here. (I hate that show)

weary warren
#

Steam process payments and purchases, we have no control over them distributing the keys that you have paid for on the platform.

#

We are not able to assist with Steam purchase issues.

#

Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.

viral monolith
#

Yeah, and when you do that @weary warren I get a message that reads EXACTLY the same as that but that I have to deal with PubG. It's a neverending circle. Kind of like, "This is a song that never ends, it just goes on and on my friend ... etc etc etc."

#

Fucken Joke.

weary warren
#

Can you walk me through the steps as to what happened?

#

I may be able to point you in a better direction, but generally all issues with purchases on the Steam platform need to go to Steam customer service, as they're the ones taking payment and adding the key to your account.

plain smelt
#

pubg crashes on joining a match and i cant even look at the fucking crash report to see whats the problem

hexed stone
#

You can look at crash reports if you go through your files

lime oak
#

After last updat e iam not even able to join lobby

#

Server too busy error

fossil ether
#

WHY?? PUBG keeps deleting my custom resolution out of the game after a gpu driver update?

#

my resolution is still set up in the control panel, but the game just doesnt see it nor show it me

#

can i change my res in files? bc the res doesnt show up in game for some reason

deft frost
#

PUBG doesn't support custom resolutions.

fossil ether
#

than why it always worked before

#

tell me

#

almost every pro is playing on custom resolution 😂

weary warren
#

False.

#

That's not true at all

fossil ether
#

than why could i play on 1728x1080

#

and al of sudden it doesnt show in my game

weary warren
#

At esports tournaments graphical settings are fixed.

fossil ether
#

but im not talking about an tournament

weary warren
fossil ether
#

where did i mention tournament?

weary warren
#

I was referring to this

#

No pro trains with a custom to then play on standard res.

fossil ether
#

its not really the point, i want to know why the game doesnt show my res anymore

weary warren
#

I cannot help you with that, unfortunately.

#

It's likely due to your GPU update

#

PUBG can only select what is made available to it.

fossil ether
#

am i allowed to try and change res in files? or can i expect a ban

weary warren
#

You can try, you won't be banned.

fossil ether
#

oke cool

viral monolith
#

@weary warren Maybe, you could tell that to STEAM.

weary warren
#

I have no line of communication with the CS team of Steam, sorry.

viral monolith
#

@weary warren then you can't help

#

Maybe you can find someone who can.

weary warren
#

You must speak to Steam regarding this issue.

#

We are unable to help.

viral monolith
#

@weary warren Already did. They told me to speak to you

#

so yeah . round and round in circles.

weary warren
#

Can you show me that communication, as well as the communication you sent them?

#

Also, can you walk me through the steps as to what happened?

viral monolith
#

no cos I'm playing pubg with a streamer viewing 100 + people

weary warren
#

I can tell you with 100% certainty that we are unable to assist you in any purchasing issues you are having with steam. Much in the same way that we wouldn't be able to help if you purchased a copy from Walmart, Argos, Game, or any other retailer.

#

Well without your cooperation I will unable to assist you further. I hope you are able to find the correct team at Steam to contact, and are able to resolve your issue.

Have a good day!

viral monolith
#

Nice manners and a happy sign off doesn't work on anyone these days. But I will make a copy of this chat and send it to steam support.

weary warren
#

That's fine., you are perfectly entitled to do so.

If you are able to supply me with the information I have requested I would be able to better help point in the right direction.

Currently I have asked for the following information.

  1. A full account of what occurred, including game/items purchased, as well as the account used.
  2. A copy of your message to Steam
  3. A copy of your reply from Steam.
#

Failing that, you can always contact our customer support at the link below and provide them with the information.

viral monolith
#

@weary warren I've already done that twice over already. They just tell me to deal with steam. Steam just tells me to deal with pubG.

weary warren
#

Again, if you would provide me with the information I can look into it.

#

If you're unwilling to cooperate I am unable to help further.

viral monolith
#

in order to provide YOU with that information . . . I would have to send YOU a DM

weary warren
#

Then feel free to do so, my DMs are always open.

viral monolith
#

Nouschka the Destroyer, is streaming and I have no time for you right now.

weary warren
#

That's fine. As I said, if you're unwilling to cooperate and supply me with the information requested, they I am unable to help. Enjoy her stream! 😃

viral monolith
#

The REASON I was unable to co-operate with you is because I was playing online live in her stream (and telling all the streamers about pubg and steams pathetic support)

#

Furthermore, after I cancelled my dispute with Paypal regarding non application of the digital item to my account, Steam locked my account and told me they wouldn't unlock it until I closed the dispute. Then as soon as I closed the dispute they deleted all the chat logs.

#

So i can't provide you with what you've requested other than disclosing personal information via my email address.

#

@weary warren

weary warren
#

Can you at least tell me what it is that you purchased?

viral monolith
#

The Mummy Rags Crate set for $16AUD

weary warren
#

Okay, what is your IGN?

viral monolith
#

Kaptain_Caveman

weary warren
#

Do you have a purchase receipt for the transaction?

viral monolith
#

Should be in steam. . . I'll just find it. . . if I can

#

Transaction ID: 1526051945264359801
Purchased: Nov 1 @ 12:36am

weary warren
#

Do you have a ticket number for the PUBG support messages?

viral monolith
#

Ticket #2032482

weary warren
#

Okay, I will follow up with the CS team and see what they can do.

viral monolith
#

I can answer that question for you.

#

"Nothing" they will do : Nothing.

weary warren
#

Please, allow me to follow up.

#

If you continue to be confrontational this will take much longer than it needs to be.

viral monolith
#

they've done nothing but run me around in circles for the last 14 days.

weary warren
#

I am not them, I am trying to help you, I would appreciate it if you allowed me the benefit of the doubt rather than continuing to be confrontational.

#

@viral monolith Once you purchased the item, did you go to Store>inventory and open the crate?

lime oak
#

After last update

#

Help pla

tribal flicker
#

@lime oak alright, first things first are you sure that you are launching the base game and not the exp or test servers?

lime oak
#

Yes i am sure

tribal flicker
#

Have you tried using our troubleshooting guide?

#

!ts

regal vaporBOT
lime oak
#

Ok i will try it and let you know

tribal flicker
#

If your issue still persists afterwords you can tag me so we can try different solutions

vagrant ivy
#

i have realy high ping on evenings. unplayable

latent prism
#

recent update make fps drop

remote dust
#

Same here @vagrant ivy i played a few rounds last night around 9:30pm pacific coast time (west coast NA player) and my first match was a smidge higher than normal, 88ms (normally 80ms). Then my next couple games were at 150ms and up. Did the region autoselection break again @tribal flicker ?

#

This was fixed a couple weeks ago but reappeared after yesterday’s maintenance.

inland copper
#

I havent heard anything about autoselect being broken as of late Tom. Were they solo rounds or did you have teammates?

remote dust
#

Solo, quickjoin. @inland copper

inland copper
#

Fpp or Tpp?

remote dust
#

I’ll try again tonight. Maybe if i select a specific map it won’t stuff me in an AS server, i can wait 3 minutes for a match which is what i usually do since i prefer sanhok mostly

#

Fpp

#

Sometimes i like to quickjoin if i’m grinding challenges

#

I’m at work now and Pubgserverstatus.com says my ping should be 80ms from california to ohio (2300 miles from me, let’s get some west coast servers please) 130ms to london, and 152ms to china, seems i was placed in the quickest server and not the lowest ping. Doesn’t seem normal as 99.99% of my games before the update have been 80-90ms

viral monolith
#

@ocean shard gimme invite link to ths server pls thx

hexed stone
#

!invite @viral monolith

regal vaporBOT
viral monolith
#

@weary warren You're a Legend mate. Thanks for your help.

cunning estuary
#

I claimed my name change thing - its not in my inventory? I have been waiting to change my name for awhile.

#

I submitted a ticket with pubg - any other advice would be great thank you.

thick brook
#

Every update causing fps drops,lag spikes

#

Used to get 100+ fps before the last two updates...but now only average 70-80 by trying each n every version of drivers....

#

Have to bear fps drops for first 5 minutes even when thr is no one landed with me

hexed stone
#

Ik my first few games it’s a pretty bad, but it usually goes back to normal in a day or so

latent prism
#

@thick brook same problem

weary warren
#

@viral monolith Was the crate in my inventory or did CS get in contact?

thick brook
#

can anyone suggest best nvidia driver for pubg ?

tough harbor
#

388.71, 391.01 or just latest.

#

some could just be a placebo but nonetheless. its up for debate cause it does feel like it performs better

weary warren
#

I have seen many reports that 4xx.xx and later are causing issues for those not using 20xx series cards

#

I have just rolled back to 399.24 to see if there is any noticeable improvements.

latent prism
#

Nvidia trolls players

idle tree
#

It was the latest nvidia driver which killed my OS coincidentally lol

latent prism
#

yesterday I update my NVIDIA driver - ( FPS DROP + STUCK )

viral monolith
#

anyone having issues connecting to server south east asia?

still flicker
#

;;play s

harsh crypt
#

any eta on getting the old actual working rank system back btw?

rough gulch
#

Sorry if this is considered spam:

Is there a place or a way for Xbox teams to play competitively on PUBG?

hexed stone
#

first test it with any headphones that way youll know if its the headphones or settings

viral monolith
#

i only have pair of Sennheiser PC363D

sage helm
#

@viral monolith try these settings out with all enhancements disabled. Then tweak em as you need

boreal star
#

When will desync be fixed

#

?

tough harbor
#

well it has, ever since the fix on movement interpolation was made. though normal desync that happens because of latency will remain forever in all multiplayer games

fading thistle
#

so how do you change your name on the test server? logged in, claimed the pass and can't find it anywhere

weary warren
#

In your inventory

fading thistle
#

checked wardrobe, weapons, gear, emotes and appearance multiple times, its not there

deft frost
#

It's in Store -> Inventory

fading thistle
#

oh my bad, completely forgot that existed... found it

weary warren
deft frost
viral monolith
#

@weary warren Hey mate, are you awake.

fading thistle
#

well Danjal I thought I checked my inventory, who'se idea was to put it under 'store' 🤔

celest panther
#

@viral monolith You need some help?

weary warren
#

@viral monolith I am.

lament hollow
#

i have opened the crates from the levels and i am level 13 and the clothes you get from the crates are limited time only but if you are level 10 you get them unlimited but i still have the clock and some of them are gone

weary warren
#

What's your in game name?

lament hollow
#

qbert_99

#

and a friend of mine has the same problem

weary warren
#

Created [Polka Dot T-shirt]

#

That or Created [Patrol Cap (Brown)]

viral monolith
#

When I want to shoot. my caracter jumps, tries to use a med kid, changes weapoin mode to single nor automatic, changes POV
And the same things happen when i get hit.
I already triewd to reinstall, didnt wwork
All my key binders are default so that cant be it

weary warren
#

was your lvl 10 item.

viral monolith
#

Plz help

lament hollow
#

i dont know

weary warren
#

Okay, well you have received all the items you are supposed to.

lament hollow
#

but they have a time clock on them

weary warren
#

Not all of them

lament hollow
#

these 3 have a time clock

weary warren
viral monolith
#

@weary warren Can ya help me?

weary warren
#

This is definitely an issue with your bindings/keyboard configuration.

#

!ts

regal vaporBOT
weary warren
#

Please take a look at this thread and try the relevant steps

#

Number 4 should be your starting point.

viral monolith
#

Okay thx

#

Still not fixed

#

@weary warren

weary warren
#

Unfortunately this seems to be an issue with your computer, not PUBG>

#

Left mouse click has never been assigned to jump.

#

So you need to look at your PC, keyboard and mouse, and any software you have.

viral monolith
#

Its also when Im knocked or get hit

#

I just reinstalled my wqindows

#

This day I downloaded the game

weary warren
#

Unfortunately I have no further troubleshooting steps for you to attempt, other than those listed in the post I shared.

#

You being hit shouldn't, and cannot, result in your character jumping.

viral monolith
#

Well thanks for help only didnt helped that much...

idle tree
#

Sadly without physical access to your device there’s only so much he/we can do to suggest that may help, so yeah

viral monolith
#

Team viewer?

idle tree
#

I’d suggest going through all your settings and software as @weary warren suggested. Either A) some program is causing this or B) this is harware related

lament hollow
#

i got a message pls install the game (i am in mid game) and then it has crashed

weary warren
#

Verify your game files.

#

If it occurs again please send a ticket to support

#

!support

regal vaporBOT
lament hollow
#

never got the problem

#

i have much problems the last vew days with this game

boreal star
#

@lament hollow +

viral monolith
#

@sage helm Sadly i dont have Sound Blaster Z soundcard

#

Hello guys i have Sennheiser PC363D headset and i have trouble hearing footsteps that my friend using Hyper X Cloud II can easily detect so does anyone know if i have wrong settings or maybe my headset is bad?

sage helm
#

@viral monolith doesnt matter about the card bud, a 12 band EQ is a 12 band EQ

viral monolith
#

but where do i tweak these settings?

sage helm
#

what motherboard do you have?

viral monolith
#

MSI

#

but i sadly use USB Sound Adapter that came with the headset

sage helm
#

go to msi.com, find your motherboard in the download/support/drivers area. you're probably looking for realtek audio

rough gulch
#

I need assistance:
Is there any site or something where I can register my Xbox One team for PUBG tournaments?

tulip sonnet
#

😂

uncut mural
#

im still having this insanely annoying issue where my sensitivity seems to fluctuate and mouse input is very jittery in game

#

menus are all fine

#

inventory is fine

#

but I simply cant aim with the glitchiness of the mouse input when aiming

#

obviously im on PC

#

framerate is decent

magic hearth
#

are xbox servers messing up? not for me for a friend that is saying its glitchy

upper coral
night vine
#

What are your sensitivity settings @uncut mural

umbral flare
#

need assistance, i am unable to get the ingame voice up

#

my mic is working fine outside pubg

tropic kayak
#

ok after the windows october update i have not been able to get into the game. It just keeps loading in the splash screen with the text advice

sage helm
#

@tropic kayak, I dealt with it crashing to desktop every time I tried to load around oct 20-24. Wiped drives and reinstalled windows fixed it.

rigid urchin
#

Hey people, just wanted to ask. I game on PC and brother on xbox. Can we play PUBG together or no?

deft frost
#

No

uncut mural
#

@night vine I have it on 60 with 1000DPI

uncut mural
#

@rigid urchin I'm afraid that's not possible. If you wanted to play together across PC and Xbox, I would recommend Fortnite or rocket League

quaint edge
#

hello, i am really frustrated... My Cursor goes off to my second monitor in all screen modes... is there a fix? cant play this game

stone heart
#

@quaint edge I had the same issue and I never found a solution

quaint edge
#

i had it a while ago but somehow it fixed itself... now its here again. nice

stone heart
#

Have you tried disabling fullscreen optimisations in the exe?

#

From what I have been told, that feature makes games run in windows 10s ”fake” fullscreen, so turning it off could actually help

quaint edge
#

where can i find this?

#

ah nvm found it on google 😄

stone heart
#

You rightclick tslgame.exe, properties and then compatability

quaint edge
#

alright ill check it out 😃

#

thx

viral monolith
#

My game keeps having lag spikes but my FPS is constant 60

#

HELP PLS

latent prism
#

same

#

FPS drop

median ivy
#

I need help

coarse junco
#

@median ivy how can i help you?

molten sorrel
#

I need some help... are oceanic servers dead or does the region lock not work for Aussies

#

Because I can rarely find a game

#

Most of the time I'm getting 150-250 ping

hidden dust
#

Ded

tough harbor
#

there are currently no region lock. the team are looking to improve the matchmaking logic cause as of now, youre being matched to OOR for faster matchmaking, without waiting for queues in your own region to fill up first, hence leaving it empty at times. not enough significant number to be matched in oce servers, or atleast not quick enough.

molten sorrel
#

Thanks OOR?

#

As in region lock I meant being kept in your own region

odd lagoon
#

Why is my game stuck like this

celest panther
sturdy copper
#

loot changes are needed on big maps fix pupg plz

molten sorrel
#

Nah to many people land at school or military base it needs to be spread out

hexed stone
#

people land there because they like to be in fights, not necessarily for the loot

wise bear
#

@celest panther the page does not load.

severe condor
#

@viral monolith SeniorEx

celest panther
#

@wise bear Are you able to use your phone as a hotspot? if you can, please try to load that same page while using your phones connection and let me know the result

flint magnet
#

Can i run this game. i5 2400, 6gb ram, gtx 560.

#

@celest panther

hidden dust
#

probably not very well

celest panther
#

You may be able to run it, but as to how well it will run is tbd

#

6GB of ram is going to make it very rough though

signal trail
#

2nd gen i5

#

Very very rough indeed

flint magnet
#

If i upgrade it to 8gb?

signal trail
#

I say upgrade the proccessor, the ram and the GPU

celest panther
#

I would recommend replacing all of it to be fair

flint magnet
#

😟

#

Ok thanks all

celest panther
#

Your CPU might be ok

signal trail
#

Honestly unless you want 10 fps you shouldnt run the game on that

#

is it a laptop?

flint magnet
#

No. Desktop

signal trail
#

ah

#

upgradable

celest panther
#

Imo, buy the game, run it, see if you are happy and refund it if you aren't

#

using steams 2 hour refund policy

signal trail
#

dont get too hoked tho

#

2 hours

celest panther
#

it might run fine on low settings @720p

#

but keep in mind that those specs are significantly below the minimum recocmmendations

#

so if performance is bad, support is incredibly limited

signal trail
#

with overclocking and lowering the settings id say 30 - 50

celest panther
#

That 6gb of ram is going to affect performance in a significant way

#

8gb is the minimum for a good reason there.

tough harbor
#

im on that cpu and i think you should worry more on the ram

#

its been 7.2/8gb for me lately. thats when it stutters bad

fiery blade
#

I am having an issue in PUBG, where PUBG sometimes freezes and just crashes: It runs well and just all of a sudden (not particularly in a firefight) it just freezes. I try to open task manager, but the window is stuck. After a while it shows the pubg crash system on my second monitor. Then pubg closes and I am left with the brocrashreporter.exe. I report and restart the game. But this didn't fix the issue. I tried verifying my files. First time it said. One file not able to verify and second time it successfully verified. I play PUBG and to my surprise the same thing happened again. I tried restarting PC, but that didn't help either. Specs: i5 8600k, GTX 1060 6gb, 16gb 2400mHz ram, temperature stays around 74 °C on load. Settings: post processing, anti-aliasing and textures are on ultra. Everything else is set to LOW or very low. Screen scale is set to 120. Running 1080p resolution with discord opened on my second monitor. Capped frames to 60 FPS. But usually getting a steady 72 FPS. If anyone has any solutions. Please mention or private message me. I prefer private messaging as I will notice it more often than getting mentioned. Thank you for your time! If you need any further info message me with : regarding PUBG issue

twilit swan
#

Damn

boreal star
fiery blade
#

@twilit swan ye damn i take my issues SERIOUSLY

signal trail
#

thats a yuge wall of text

blissful basin
#

Im Only getting 90-100 fps on 1440p all ultra Is it a game or server problem ? What do you guys think .

fiery blade
#

@signal trail I have a huge brain

signal trail
#

yes you do

#

yuge brain

blissful basin
#

?

signal trail
#

maybe its your system

#

also use very low

#

there isnt much difference with ultra

#

unless you have 4 rtx 2080 on nvlink

blissful basin
#

LOL

#

Nah ive got two 1080tis sli

#

but cpu is i7 6700hq 😦

signal trail
#

i dont think the game supports sli

#

im not really sure so im not your guy

blissful basin
#

Ah ok

#

Ill just wait for a mod to appear

#

@celest panther

#

@weary warren

fiery blade
#

Literally no-one has given an actual solution. Except buying better shit

onyx cove
#

Is there a pubg mobile discord room

blissful basin
#

I dont think so

celest panther
#

SLI in UE4 isn't properly (or even at all) supported

#

1440p does put extra strain on the system, so 90-100 sounds about right for ultra

idle tree
#

Fucking XGN. I remember that clan all the way back from like Halo Reach / Halo 3, tried recruiting me and my brother lol

#

memories

#

Same logo too

#

crazy

signal trail
#

did you say yes

idle tree
#

Nah

#

was in our own clan

fiery blade
#

@onyx cove yes there is

worldly zodiac
#

Is there a 15x scope?

#

Nvm...

tacit glacier
#

Anyone got any good pics etc... to show were items are and vehicles other stuff will help

twilit swan
#

The loot spawns aren’t always the same so wont really help much

elder delta
#

hello

#

my pubg have bugs

#

im from iran

#

help

viral monolith
#

what bugs

elder delta
#

hi hasnt a gun

#

fregsample

obsidian geyser
#

my game started stuttering when i was spraying with m4 i restarted pc and it fixed it anyone know why that was happening

viral monolith
#

Memoryleak

obsidian geyser
#

wtf is that?

idle tree
obsidian geyser
#

hahaha real funny

ruby pike
#

Hi all, just wondering how I get rid of this big control area? It came in one of the recent updates and it's been bugging me somewhat

twilit swan
#

Settings

#

Gameplay

#

On-Screen Key Guide

#

@ruby pike

ruby pike
#

@twilit swan thanks man

twilit swan
#

Np

flat cloud
#

@celest panther i was complaining about micro stutters when shooting, i think i finally found the culprit, it's nvidia hd audio drivers, so far no stutters after removing it

celest panther
#

interesting

flat cloud
#

@celest panther i had the same problem in WoW a while back i was advised to remove those drivers and it never happened again, i just remembered this so did a clean install and removed them, so far so good

idle tree
#

Probably a conflict between the audio drivers for your headset and the nvidia audio drivers

flat cloud
#

not really sure, but i had a different headset back then and was on windows7 as well, im pretty sure it's fixed now, just in case anyone else is experiencing them try to uninstall nvidia HD audio drivers

celest panther
#

@flat cloud I assume you don't use your audio over HDMI then (as thats what the audio driver would be used for normally)

flat cloud
#

@celest panther yea i dont

celest panther
#

That might explain why I never see these stutters

harsh crypt
#

did we get new hacks first time seeing floating weapons shoot people ? 🤔

idle tree
#

Issue which has been prevalent for awhile now

obsidian geyser
#

It's nice tho you can know when people are nearby

hexed stone
#

But it shouldn’t be like that

rough panther
#

hi , i just download the game and its really hard for me to join a match. the game started and i can hear gunfight and my character killed. but i'm still on loading screen

tough harbor
#

is your game installed in HDD?

rough panther
#

yep

tough harbor
#

then that is your reason. try defragging your HDD to make it perform faster. dont run many instances of applications when running the game. last but not least, try to invest on SSD if you havent got one already. major difference in PUBG loading times.

tulip sonnet
rough panther
#

uhh, have no money atm. got temporary fix by clicking at the screen. but the map not all loaded tho.

crystal mountain
#

@rough panther how much ram size do you have?

#

you need atleast 8gb to play

rough panther
#

its 8gb RAM and 4gb VRAM,

#

the fps is fine, it just that loading screen

devout steppe
#

whats your pc specs?

clever hemlock
#

its likely his HDD

signal trail
#

definitely

celest panther
#

@tough harbor What decade are you living in?

#

Who defrags these days?!

#

You don't defrag SSD's, thats a big no no 😃

clever hemlock
#

lmao defragging an ssd

idle tree
#

Windows stops you from defraggingg SSD’s anyway, that’s a feature which was added awhile ago lol

celest panther
#

@rough panther Does it happen every single game, or just for the first match of the "day"

tough harbor
#

did i say defrag SSD though?

idle tree
#

Nope, think Takarii had a derp there

celest panther
#

Manual defragmention is not a major thing these days either. The OS handles it in the background and often cases doing a defrag yeilds little to no results

#

windows 7 upwards got smart

tough harbor
#

yeah i know it does it automatically. just giving him some options to perform

frank niche
#

how can i get a nickname?

deft frost
#

@frank niche DM a moderator

coarse junco
#

@frank niche what would you like your new name to be?

frank niche
#

@coarse junco G_h_o_s_t007

coarse junco
#

done @frank niche

rough panther
#

@celest panther every single game on sanhok and erangel, weirdly enough miramar load faster

#

i still have time in lobby

frank niche
#

@coarse junco thank you

flat cloud
#

Is there a way to hide the timeline bar in the replay?

obsidian geyser
#

It should be j

#

Do you want it completely gone?

flat cloud
#

yea completely

#

but still retain kill feed and such

obsidian geyser
#

You can go into a mode where it's just the game no timeline mini map etc

#

Idk what keybind is tho

flat cloud
#

yea thats ctrl+u

obsidian geyser
#

Oh

#

Might wanna ask a mod I dont think there is a way

flat cloud
#

i dont think so too, but i would love to be wrong, thanks man ❤

deft frost
#

It's J by default

obsidian geyser
#

No he wants in invisible

#

It*

flat cloud
#

yea

deft frost
#

Yeah, there's no way to do that at the moment

flat cloud
#

shame would be nice if an option was added in future patches

deft frost
#

Leave a suggestion on the PUBG forums 😉

#

!forums

regal vaporBOT
flat cloud
#

i will thanks Gab

opaque girder
#

Is there a Dev that can explain the necessity of doing server maintenance during prime time?

#

I don't even understand how this is still a thing

hidden dust
#

not prime time

#

simple

tough harbor
#

the main team are based in korea, and this is the ideal time for them to work on maintenance. unfortunately, it just so happen to be "prime time" somewhere else. this cannot be avoided as this has been their schedule since the beginning of time. they need to start maintenance early just in case anything happens later.

idle tree
#

That and because timezones exist and people seem to be forgetting that

viral monolith
#

is there a problem wiht matchmaking

#

@tribal flicker

tulip sonnet
#

yes there is @viral monolith lol

#

been waiting for like 10 mins

flat cloud
#

@viral monolith could be not enough players, got in 2 games just fine instant queues

forest sky
#

yeah really long match making wait times for me as well

weary warren
#

@opaque girder timezones. It's not primetime when you look at the number of players in each region.

#

Also, our developers and platform team need to be in the office to carry out the necessary tasks.

viral monolith
#

So um, a while ago, I complained about some issue making me unable to play, and it's happening again

#

There's not much details to clear, other than that I can't play using my wifi, but works on mobile data

#

just gets stuck like this for a while

#

then I can hear the plane going

#

then I can hear myself dropping after a bit, then this happens

#

Any ideas?

celest panther
#

Sounds like an ISP or network hardware related issue

#

Restart all of your networking and see if a wired connection works

#

if not, talk to your ISP

weary warren
#

As you're able to connect using mobile data, that points to an ISP or networking issue, as Takarii stated.

clever hemlock
#

whats that bar?

#

oh nvm

#

my screen is glitched

tough harbor
#

yeah that glitch has been around for a while. a lot more often to some people. just ui glitch.

opaque girder
#

So more people play PUBG in the morning? Not after school or work? I get time zones, blizzard does different times for each region...and they do it at 7amPST.

hidden dust
#

steam doesnt allow that

#

its one time or no time

opaque girder
#

Interesting

#

Thank you

supple nacelle
#

matchmaking having issues? seems to launch games with only 60-70 and specific maps taking over 4mins

weary warren
#

Region, FPP or TPP?

supple nacelle
#

It was FPP, seems to be okay now.

#

Though, i only speak for myself.

queen parcel
#

We are very sorry that this crash occurred. Please help us track down and fix this crash by providing detailed information about this.

Thanks for your help in improving the Game.

#

what???

deft frost
#

Your game crashed. You can either send a report or close the crash reporter.

plain stratus
#

or try to send a report and wait till crash reporter will crash 😄

tribal flicker
#

@past tartan

#

changed it for you

viral monolith
#

@celest panther @weary warren alright, I've tried that before but they're the exact opposite of friendly, so I guess I'll just continue playing on mobile data when available. thanks though!

#

(and sorry for the random pings)

celest panther
#

Where abouts are you playing from?

viral monolith
#

Germany

#

Oh, might be noteworthy: before an update, where we were able to choose which servers to play in, I was able to play OK on NA servers.

native cipher
#

why do I have -28000 BP

#

?

hexed stone
#

you got multiple bp compensation for the bugs, so you got to keep what you got, but you loose 20,000 bp or however much you had

native cipher
#

bruhhhhhh I will never get together 28000 so I can buy again

#

or what

tulip sonnet
#

sure you can

#

play alot and win alot go for kills

native cipher
#

no

#

😭

tulip sonnet
#

i got 60k bp last month

native cipher
#

gg