#🤝│community-troubleshooting
1 messages · Page 133 of 1
desync is actually worse
Seems many people are having this micro stutter problem since the new Anti-Cheat was implemented. FIX YOUR GAME BLUEHOLE!!
i get that the update wasnt ready, but if you want to complain there are other battle royale games so instead of complaining how about you play something else
So I had a win today, but it seems that game has not counted toward my Survival Objects? Also, after leaving the game, in the lobby it told me that the game was "still in progress". Is that normal?
Yeah have the same problem, it continues after some minutes
hi there
im having problems with pubg
the game has been over for almost 10 mins
and im trying to create a new custom
and it says my game is still going
game timer was set to 1200
which is 20 mins
its now going to 22 mins
is there a eta when the random chinese mode is getting fixed`?
its doing it again
almost every game
when the game is over it doesnt finish
@tribal flicker
i set the timer to 900
its been done for 5 mins now
game still shows as open
@ocean shard
Second game won today. Same issue where it asks me to continue game after returning to lobby!
Seems like the wins are totally ignored in the survival objects? Doesn't even count as a played match?
That does seem weird but to the left it says you played 7 but to the right it says you played 4 matches not 5
love how the patch notes says d-sync improved when it is actually worse 🤔
^
do you guys have this problem like where my mouse key is bind to smoke grenade but after pressing it, if no smoke grenade is available it switches to explosive grenade?
I would make sure that there are no other binds to your mouse
my teammates are also having the same issue
we don't have other bindings to it
checked it couple of times
Simply swaps to the next available piece of similar equipment. It’s bern there forever
shit
*been
that's why we always end up killing each other in tough fights
meh
it should be added as an option
like csgo
to turn off auto switch weapon
/ utilities
It’d be a nice qol change fo’ sure
So.. how do I go about getting unbanned for using a Radeon card?
Shit, never seen that before
could we get an option in the report player box for spamming cheats for sale. would help
Like... someone been saying "Go to [insert website] for legit cheats"?
if text chat ever existed
im curious ever since the updates ive been have fps drops, desync, choppy game play. Im currently running a Ryzen 5 1600x with 16gb of ddr4 and 1070 ti? what is the cause im running everything at low now. I was previously able to run everything at medium or high and still get over 100 fps. Now i'm constantly getting 100-1500ms and this is the only game i have been lagging in. If possible could someone from the community team or support dm me if they know of any solutions?
stuck lol what to do?
Stuck at initializing?
@sonic jolt
If yes maybe u can check your internet connection or u can try to verify integrity game file of pubg
Before i also had the same problem these are the problem for me
Ok hope it help u @sonic jolt
@sonic jolt if that doesnt work then, use your browser, nagivate to https://prod-live-front.playbattlegrounds.com
and restart your game
@tough harbor what is this? Its not opening
Still loading screen
help
tried removing everything in cfg folder
flush dns
removing set launch options
@tough harbor This site can’t be reached
@hexed stone Yeah, I played 7, but one of them was under 5 minutes, so I think those do not count for that goal.
you dont have to login. after it initialized, restart your game and try again
if you dont even get the initializing screen then its your internet
every other game is working fine dota and cs
but its not letting me in
stuck at the screen
cant even escape for restart lobby
Bug report lmao
The Pirate Kim SKS glows like its on the ground when on my back and in my hands
please please please fix that m4 skin from pirate crate...it supposed to be dark blue not glowing in gold...its really frustrating...pleaaaaaaase...
I have a problem where me and my duo ready up (on both our screens it says we're both readied up), and restarting lobby doesn't fix it. Even readying up at the same time didn't get us into a game. Fix?
Dont worry man its happening to all of us
Tsk
servers are throughing me out of the game and not even connecting again
get disconnected a when in fight dont be back 😐 new issue
nothing wrong with my net
A speedtest doesn't mean anything
so what is the issue exactly ?
Same problem here. In middle of the game i crash out of it. Then in lobby i get the message if i want to reconnect cuz game still in progress. I click yes but dont get back in the server.
i got kicked twice in 20 minutes
Game kicked my mate and me out of the game and we weren´t able to join after that.
And in the second game way to many people died to the bluezone. (like half the Server!)
Hope you can fix this fast!
😦 It has been reported to the team!
It's a known issue, should be fixed soon
I face the same issue but its a way different. in some matches I get <30 fps but I didnt get disconnected. in others my fps is normal but i face dc in like 3-5min. Rlly need a fix
my friend and i randomly get disconnected?
we cannot join back anymore
it just keeps loading
if you can access the page in a browser, it should work in-game
@deft frost After using vpn
hence why i tried suggesting using mobile network as its different from your lan. it should be network related instead of the game. not sure how to overcome that
Depends if the mobile network also uses the same routing node that could be a problem
dnt knw whts happening....facing this for the 6th time
@thick brook can you reach this website? https://prod-live-front.playbattlegrounds.com/
yes
alright once you reached that site, try closing your game and launching it again
okay
Alright alright, here i am again with same issue, why if i win a game never gets any points, havent gotten any for my last 3 wins
Have gotten if i get anything else then a win, but never for a win
omg how do I get an admin to change my disc name into "danih" which is my pubg name?
@frank loom use find players section pls
got stuck here after creating an custom game, PUBG can we take a break for a week with no issue in game ?
Restarting Lobby usually fixes it
the new weapon skins of the m416 and sks are bugging, they still have the golden blinking animation that they have on the ground to be easyer to see when you hold them in youre hands and that is really annoying xD
Re-installed PUBG and still getting stutters. I'm debating moving to Black Ops 4 at this rate.
@potent totem dont do that lul
PUBG is a better battle royale experience, but with these stutters I can't even play
My PC can handle any other game, but not PUBG apparently
It never used to do this
yeah that is stupit but i feel like bo4 is not better with the weapon flash when you shoot which is blocking youre whole screen so that you cant even see anymore where are you shooting at xD
you could roll back gpu drivers instead to see if it helps
for me it helped to update the GPU driver
🍻
Are the micro stutters a known issue or is this only happening to me?
mass network lagg detected??
Fix your game Bluehole. PC Specs: i7 6700 GTX 1070 32 GB DDR4 500 GB SSD 128 GB SSD 2 TB HDD
Here's an example.
Can the devs please address this?
i barely notice any microstuttering that you claimed "i cant even play". anyways, try using different display drivers and see if the microstuttering youre experiencing will go away.
Xbox: downloaded the latest update its now finished, loaded up says its still downloading In game but stuck at 96%
Currently reinstalling the game again.
@tough harbor It can be difficult to notice sometimes, but trust me; it's annoying.
Not gettings Propper ping
i see they push an update but still didn't fix desync idk if i what to try to find the new scorpion instead of playing different games
i just love getting killed behind a wall
i just logged into the game and i see a lot of my items have dissappeared what i got yesterday any idea what to do here?
game i half broken lol
you enter a custom match game it's stuck on a blank screen can't go out of it
the game idea is amazing they manage to make the idea in to a real game now its a game idea again
i the red notification is not disapearing even tho i have read it
scroll up and then down again
that should fix it
it that doesn't help, right click -> mark as read
My game keeps crashing after i land
is there anyone gonna help me ?
@alpine elbow open discord on pc and view that channel
@potent totem Address what exactly? Nothing looks out of the ordinary in that video that i can see.
My guess is because the stutters don't drop you below 60fps, so recording it won't show it.
My friend got randomly banned
He hasnt played an online match since september
Never squad with randos or rando duos so no possible teaming with a cheater
He has no possible files that could interact with pubg. We checked that twice
We tried to send a support ticket but ofc bluehole gave the average copy and paste email telling you they are sorry and bullshit
How could this possibly happen?
Pls help
the "bullshit" as you call it, might say stuff that is saying theyll look into it
and he could have been looked into for some thing he did then
Nothing that he could've done unless he lied. I just hope it'll be revoked 🤞
soooooooo am I the only one being plagued with guns set on automatic just stop shooting midway through a spray?
That is a fucking game breaking glitch
could you trigger the glitch everytime you spray?
I feel like that has happened to me but I might just not have been auto
Can a Dev or someone of power read #207019048607678464 from 11pm est down till we get off topic. Thanks
@tough harbor no it was spratic but it happened with three different weapons
Has anyone tried using Windows game mode lately? Google is showing things back mid 2017 nothing newer
I still haven't received the headphones and the 20k BP... what should i do?
i shoot someone straight in the face with an kar 98 on the killcam you even see blood it did 0 damage
you say kill cam so im gonna assume that means he killed you, which in that case he hit you before you hit him, and he knocked you so your shot did 0 damage. been like that since forever
@obsidian bolt
wth is wrong ?
Restart Steam
my BP yesterday was 40K and when i logged back in today it only 20K how come? I didnt even purchase anything using the BP sigh sup with PUBG now...too many glitches
did you by any chance receive the compensation twice (20+20k)?
Is there a way to kick someone from a custom game? I can't open player list...
@hidden dust then you wouldn’t be able to suicide bomb with Hernanes but you can
fps drops instantly from 80-90 to 30 for few seconds
i never had such an issue
gtx 1070
@gray garnet same for me. I am on 1080 and Ryzen 5 1600
Anyone know of the issue in hacienda for the area of hacienda to be completely blacked out, It's not just a one match problem its every single match but that specific spot?
Looking for a way to report bugs with Customs Mode
is there a separate area for that?
I'm unable to lock spectator mode at times. And will have people sititng in the lobby drawing down the timer. As well as when the game ends and there are 0 players left the instance does not close anymore
Making me wait 5-10 minutes before I can relaunch the next instance
I have screen shots too if that helps
Thanks! ❤
@iron bobcat bro i turned off the fps viewer and its fixed
i was using Rivatuner fps viewer from MSI
@hexed stone grenades != bullets
I mean, that was your own problem right there lol. Whatdo ya expect slamming into a metal post like that at high speeds? 😂
I mean damage is damage the reason why it doesn’t shoot is because your desync is worse then there’s. I don’t really know the actual thing right now, but you lagg more then them, so you talk longer to react @hidden dust
? Doesnt shoot ? He said he shot someone in the face with a kar98 and on the deathcam the dude took 0 damage and he still saw the blood. That happens because the enemy hit him a few ms before he hit the enemy, which is how the game has always been. desync / lag has nothing to do with it
@hexed stone
Your right my bad, just looked it up. People talked about this before and so I thought they were right plus I don’t understand why they would do that
only punches can trade kills
Help
elaborate...
if you punch someone and you die, your punch will count after death
about the help
Any up to date info on crashing to desktop, event viewer lists unknown bad module error.
game takes 2min to initialize another 2min to connect, wardrobe is taking too long to load items as well, anyone else?
Fine here. Could be a connection issue on your end.
na my connection is fine loading overwatch and cod4 just fine
Go to this page: https://prod-live-front.playbattlegrounds.com Tell me how fast/if it loads
alright, try this guide: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
specifically 11, 12, 13
i will try thanks
@celest panther I know, I thought Panda meant elaborate on what iDamn said.
Plz help some1! This screen pops-up after i updated.
Any overclocks? @sage linden I had that when i had an unstable OC on my ram
Is XMP enabled in the bios?
Boot into BIOS and you should be able to find out
It only happens when I launch the game, or leave a match
is it just me or is there in game mic problems
wdym
I press T to talk and nothing will happen until I close the game and open it again
so you didnt see the voice icon?
I am stuck in a custom match screen and have restarted but still says continue to custom match
Cant play because the start box is grayed out
Are the servers down?
@wheat marten Its a bug that is being looked into
Some people have said that if you keep waiting, eventually you get in
Okay, cool
Not you
Why are you asking if the servers are down?
What problem are you experiencing?
Can't connect all of a sudden
connect to which part exactly?
It's fine, I restarted the game and it works
help
i tried to join a zombie game and they started
and i cant exit the season
how come there so many bugs

exit the season 
I made a custom game but it wont load, so I am stuck on the background custom game image, when i restart the lobby it wont let me play a game because I made a custom game, but I cant delete it because of the background image thing
I even exit the game and enter again but it still doesnt work
i joined a custom match and after 2 hours of it being full it won't start, and nobody can leave.
i can't play the game
it's just a bank background for custom matches
nvm its been deleted
I can't get my twitch prime crate even tho I've linked my account.. Even tried to unlink and link again. What to do?
its insane how they could let a critical game breaking bug as the custom match bug right now get released on to live servers
we are on a LAN event now and noone can play cus we all have the bug and cant do ANYTHING about it
looks like Blueballs dont want players to play their game
Hi 😃
Hi
I've got an issue and I can't seem to get it out
So I made a custom game
and It only took me to a black screen
with flames in the background the lobby did not appear or anything it's just the background and some effects
so when I go to start pubg It always says return to custom session or something like that and I can't get it off
😃
If anyone can help 😃
fix the fucking desync
.
anyone know if there is a way for me to change my server on pubg ? it keeps on connecting me to the wrong server so i get 250+ ping.. pls halp.. btw when i go into duos i get normal 120ms ping.. 😦
120ms is normal for you??
wth i get 11ms and i'm eu
so its not normal that you get that much
what country?
oh
so is there anyway i can manually choose my server ?
not anymore
how to change regions ?
you can't
Hi,im having trouble reporting players using repllay. "you cant report your self" when clicking report button next to suspected player.
@restive delta Its a known issue. Team has been made aware
ah cheers, could not find anything when i quick google it, hope they fix it asap so i can get 5 or 6 unhappy face's;)
pubg connects me to to europe servers which gives me 320ping but in south east asian server i get 100ping why the hell it is not connecting me to seas servers? :/
Probably because there wasn't enough players to create a game
@celest panther I found a fix, create your own game then leave it. Also i love your discord id number
anyone else having an issue with PUBG getting stuck when entering your email address to try and link twitch account? Mine gets stuck as soon as I enter an @ symbol
Well I am playing Xbox One and it keeps telling me to reconnect.
Help
@ocean shard @gleaming vector
#@sage linden I was getting that message after finishing a round and it would Ctd . I rolled my drivers back to an earlier version and it stopped ctd after a round ends. Now when I close out of the game that messages will@apear 🤔
Hey everyone I have this bug where though my game is set to fullscreen it acts like it is windowed or borderless and as I'm aiming the mouse wanders off my game screen onto my second one. This means if I click to aim or shoot it clicks off the game...
@west carbon do you have windows scaling set higher than 100%?
nope 100 exact @celest panther
Ive heard of another person who had this issue
but im not sure what could be causing it
What are your system specs, OS version and background applications running?
Does this happen every time?
@mellow monolith Not at the moment, no.

I might have found a hack selling website
Good to know
@lunar peak Open a support ticket over on the forums and you’ll be able to report it
hey man... just saying... there has been alot of issues with hosting of customs.... they have been staying open long after the game is done, this is making it very hard to host tournaments
can someone explain to me please how the fuck is this 52k views?
@pliant agate Remove your 'English' filter 😉
lol
lmao @pliant agate
game keeps getting stuck tho
constantly
PUBG Jail
sparks on a blank background
I have heard from multiple streamers as well
THE LEVEL OF GLITCH IS 99999 seriously bro two drops outside the map and our boat got stuck in an invisible barrier we couldnt turn our boat right and we died eventually GG PLZ SEE TO IT why is this happening every time why droppping packages outside the map
GG glitch went for the drop and its outside map and our boat got stuck . RIP and we got killed from behind. will this game ever be free from bugs?
PLS PLS PLS do something to the FPS, since last update comp is not playable....fix the AC or whatever u done....
30 fps on a 3k machine
BE service greeds so much recources....its amazing
Fix that EU servers every fight there are huge desyncs......
so i was playing a game of pubg and this is the third time this happened, an error box came up saying please verify your game data. the first time i clicked it i crashed, second time i just moved it to as corner continued to play until my textures were not lading so i got banned for a day for shooting someone through a wall. 3rd time clicked it right away and crashed. this is very annoying because it was a decent game, and although i managed to join, i was died right away because there was no flow. whatever causes this really needs to be fixed
But did you verify your data like it asked?
yes, right away the 1st and 3rd time, but crashed. the 2nd time i just kept on playing till i realized then clicked it and did not crash.
nvm i understand what you mean now and i just did, but i still feel as though this should nothappen, or atleast give a warning sooner , rather then in a game
What's this spectatebeta after a custom match? I cannot create a new one until the match ends again..
@ocean shard
hey i still havent gotten my compensation for the connectivity issues thing because it wouldnt claim and when it did i didnt receive anything...
can someone please get back to me as soon as they can, cheers
thank you!
@thorn bison thats such an old "feature" that even pewdiepie actually had that happened to him
@signal trail still pubg dosent get fixed but instead gets skins , just plunder the community with a trash game and skins
Assuming that you’re stupid, i’m just outright going to say that the way the developers develop this game does not operate in the way you believe it does, infact, developers are split into these things called “Teams” and “Departments”, some working on skins and others working on actual code
That wasn’t for you Skeeeeeeeeeeek, that was for the other... one
ik
You wrote Assuming you're stupid
and you already know im stupid
so im pretty sure you wouldnt say assuming

I’m assuming the guy has atleast a brain-cell or two, but knowing half of the “WHY DO YOU KEEP ADDING SKINS FIX THE GAME” squad, “stupid” is actually a compliment
where can i report a player with video evidence ?
forums my angel
ty
?
restarted steam?
@obsidian bolt Looks like a steam error. Restart steam and the game.
Can you not convert gear anymore? like craft 10 commons into 1 rare?
Or is that not on live yet?
I thought i read it somewhere
@supple nacelle Because of issues it was removed to be reworked.
@obsidian bolt did it go away for you
yes it did but i got it a few times today dont know if its on my side
no i got it as well
hmm that sucks
ya
i just went into task manager and closed steam bootstrap, and it seems to be working
is it okay to remove the intro video?
dont think you should mess with the gamefiles. there could be concequences
@signal obsidian i exited steam, but the error kelpton cloming so i exited through task manager and it worked
ooo
hi
how do you change the name in the game Pubg ?
is there any FAQ here ?
~~maybe Mods are sleeping ~~
you cannot change in-game username. there was only the one time occurance when namechange was made possible with event pass: sanhok but thats a solid few months ago now. its no longer availabe. @lunar escarp
it is possible to change name in pubg mobile if im not mistaken but not on pc. that tutorial is only showing how to change your appearance
i dont think so, no.
is the PC version 🆓 also ?
~~just knew now that there was a PC version actually ~~
if yes can I get the link for it please
@lunar escarp Yes, there is a PC version. It costs $29.99 on Steam.
o
thanks I'll just stick with the 🆓 mobile version then
~~until Steam makes that 1 day 🆓 offer ~~
where can I find the Discord link for Mobile Pubg Game
in your dms
I don't think that will ever happen tbh
lmao the servers would melt
i live in SEA, but get in EU server everytime and i get 200 ping how to fix this?
idk
let the server do the thing
personally, from Indonesia im having no problems getting <50 ping
but wbu me?!
now thats the thing
i think blue holes tryna intentionally kill this game

@signal trail whats pinglock?
putting players in regions with smallest ping
therefore locking them to regions
based on ping
not locking them to regions
just putting them to servers with better ping
so, basically smallest ping for me is 200
there's been bugs where people get put away from their closest region
and im not really sure about you
im not certified to talk about this
ok thx btw.... FML

So I buy the mummy set for Haloween - been charged $15AUD and nothing shows up in my wardrobe ? ? ?
Someone on discord sponsoring pubg cheats. Report to discord? or does it not work like that?
yayayayay 😄

WE GOT 'EM!
what's the plan PUBG ? no updates ? the game still crash sometimes, and we still getting servers are too busy and desync and some annoying bugs, what's going on ? and also what happened to the trade up system ?
i'm in serious fckin trouble rn anyone know how to mail PUBG developers or some shit?
my ping is fckin with me
!forums
Link to the forums: http://forums.playbattlegrounds.com
!support
It uses @regal vapor
@rocky rivet Its a custom built solution.
Anyone here?
Whats up?
why my xray is acting like a blinker 🤔
in spectator?
Takarii can I pm you?
Yes in spectator
@lyric trout what about?
@sweet hollow Unsure. havent seen anyone else mention that yet
Is today the first time it happened?
yeah i got a video wait
I got banned today from pubg without cheating. I already submitted a ticket. Would you be able to help me @celest panther ? I have a 12 years clean record in Steam so I'm sad I got banned.
@lyric trout No. Wait for the support team to respond.
We don't discuss bans on discord or the forums
hi, I'm looking to upgrade my pc, will an AMD FX-8350 processor & a gtx 1060 6gb be ok to run pubg?
It would run the game for sure, how well it would however is another question. Pairing a recent gen GPU w/ a couple gen old gen cpu
I could spend a bit more for a AMD Ryzen 7 1700
Now thats a good investment. Only thing about that is needing an AM4 mobo and DDR4
alright thanks
yeah don't buy fx-8350
.
it gets really hot and uses much more electricity than some intel processors for example so you dont save that much money in the long run
Yeah, dstIny is right here. It's a good investment.
@trail bobcat Do the 2700 instead of the 1700. Futureproof yourself as well as gaining a higher base and turbo clock
the price difference is worth the extra
ok, thanks!
Okey @celest panther
If you REALLY want to make sure, do the 2700X 😄
such a bad day. hopefully my problem gets sorted out
hello
my m4 skin has a weird glowing effect https://i.imgur.com/qjZOVpa.jpg
@tender herald It's a known issue, will be fixed very soon
dont fix it xD, it looks awesome haha
XD
Yeah I like it
im getting a lot of crashs from exiting a game or joining a game
fix it! its annoying
go into task manager then find windows explorer, then refresh it @signal obsidian
ok
@hexed stone cant find tho
you sure, it looks like a folder, the files icon
how to download replays?
go to replays and click download
ok
Queues aren't working? My team are all ready and nothing is happening.
thats normal
are you legit complaining about a fking scope in grass
Nothing wrong here
i tihnk that is latency not sure
but these indicate how your connection is to the sever so if they show up no need to wory that much
unless you are getting put in wrong server they should't show if you are in the correct region
hmm
i don't know
now manually server selection has been disabled
so i can't do anything
go to settings > gameplay and enable network statistics and check your ping
Just going to point out the obvious as well. If you're using WiFi, dont.
yes also true
Question, after you die, you get to see hitpoints, how is this calculated because I want to know how much dmg I did that round?
@rich kettle you can check how much damage you did each round by checking the replay section iirc.. alternatively you can use the website pubg.op.gg
I’m 100% sure that’s the default layout
no no
yeah. it's in gameplay settings iirc
I believe the option is called "weapon slot HUD"
thanks @sweet isle
really need help with the custom games hanging
you cant create one after another because it shows the game still exists
@evreryone
ever since the update before this last one
they have been a lil screwy
you have to delete session
No that's not what hes talking about
So when a custom match completes. The game show it still exist . There is like a 599second delay before he can create another one.
So my custom match is hung up. We were about 10 minutes in before a huge lag spike hit and the whole server lagged out. Now my custom game is still playing with over an hour on the time line. It was only a 18 minute match. Can I get some assistance? I cannot create another match
trac
sorry dude
what kind of custom were you hosting
cause if it was WAR you it wont stop for 600 sec
or if everyone leaves
i know its brutal
Yes ^^
conquest stops on a timer
This is my problem for my war mode.
lol
im sure you have logged on and off
i have had that happen once
and it took almost a day
87 mins on a 18 min match
Hi! Last night I was told I had an update for 3 hours and 25 minutes. I thought that was a bit excessive, but went along with it. After I update, I signed off my computer and went to bed. Came back online to this error (posted below) And then when I went to validate the game files in hopes that it would fix it, I was told I had to reinstall the 3 hour patch. What? When I looked at how much the patch was installing it is showing 18 gigs, which is the total game file. I don't believe I uninstalled this game at all. What gives?
pls remove burst from the beryl ffs
Why
It kills hundreds of players per weeks because it an ar and were not used to change setting 3 times and its useless
like pls tell me once you used it and it workout, even for smg burst is useless but its smg so who cares
It's not a problem lol, you just need to pay attention.
I can't load in. It is stuck on the initialize screen.
@fossil cypress SS?
what's ss?
SSD or HDD the game should work just fine, im pc can run all AAA titles with NO PROBLEM AT ALL, and stuck at the loading screen is nothing to do how fast your gpu
5400rpm HDD can make the game slow
make it slow and not stuck
and i don' t have 5400rpm HDD, i don't buy them anyways
and pubg is not even an AAA title
REMINDER
SYSTEM REQUIREMENTS
MINIMUM:
Requires a 64-bit processor and operating system
OS: 64-bit Windows 7, Windows 8.1, Windows 10
Processor: Intel Core i5-4430 / AMD FX-6300
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 960 2GB / AMD Radeon R7 370 2GB
DirectX: Version 11
Network: Broadband Internet connection
Storage: 30 GB available space
RECOMMENDED:
Requires a 64-bit processor and operating system
OS: 64-bit Windows 7, Windows 8.1, Windows 10
Processor: Intel Core i5-6600K / AMD Ryzen 5 1600
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 3GB / AMD Radeon RX 580 4GB
DirectX: Version 11
Network: Broadband Internet connection
Storage: 30 GB available space
guess what? i play with a gtx 1050 2gb in a 2 in 1
and a i7-8650U
15W processor
xD
so it's probably another game error
@warm star Voice chat is being looked into
more people having fluctuating ping and packet losses on EU servers? servers are really bad atm
just go reinstall, but it will take a long time
Reinstalling did not work.
Its asking for a clean reinstall
So to do that, follow these steps:@
@stone falcon https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/ <-- Do step 14 exactly as it says.
Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...
I've done it the way you told me, and now the problem is gone?
Anyone else getting these 25 BattleEye: Corupted Data errors?
Did last night same thing this morning
A clean install, not just a delete and redownload?
ERxactly as stated at step 14 in the post above?
ill try that next
Thanks, let me know the result
Alright did all of the 14 steps, just waiting for the download now....it happens about at the same time always im around 10 max 15 min and the error pops out
i don't know if anyone can help me with that?
@wind sentinel This is the relevant tweet to your issue: https://twitter.com/PUBG_help/status/1057420516472971264
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
@weary warren I don't think it's fair to remove spent BPs? Cause if I'd knew this was an error an they will be removed, I'd haven't spend them on expensive cases!
Not fair to get more bp than most people to begin with
Hi, today I'm doing custom games on my stream, but after one game it's still running and I can't create another one. It happened also few days back. Thank you
its a glitch
y is my bp negative? i dont get it i had 11k BP and all of a sudden my BP has become negative. anyone can help me? i cant buy any clothes or anything now.
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
Why tf does my game keep crashing when I leave the match?!
i'd say give validating game files a try. there may be some missing files thats causing the crash
Hum...
@sage linden Every time? Is this a recent thing?
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
20k
Yeah but I don't recall getting it twice let alone three times
You must have done @high breach
It wouldn;t have been taken away if it wasn't
@sage linden Did it start happening within the last week or so?
okay sry I wrote in the wrong chat xD
Is the game under some maintance or is there another reason why I am unable to load into the homescreen ?
Have you got any other network you could connect to? Mobile hotspot for example? So you can rule your network being the cause out of the equation @flat patrol
Restart steam???
Oh
My game crashes when I leave a match
@celest panther
Well, it's exactly what it says it is. The game is unable to read the memory at that memory address, whether that be because a program is using that address or other reasons.
try verification of your ingame data
or restart your whole pc
Hf
naaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaah
pubg is brrookkeeennnnn
Dont play?????
could fix it ( it fixes a lot of shit xD)


get that skype emoji outta here
Lool
Yeah that's not pubg that's broken, that's an issue on your end lol
Fuck skype
Ahhh
its a feature


Yeah. No
😂
Lol
thats literally what I named the file lmao
niiiiiiiiiiice
Its true
@sage linden Could you please try doing a clean reinstall by following step 14 in this post?
Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...
I mean if your unwilling to carry out simple troubleshooting steps then he's unable to help you
Your loss ¯_(ツ)_/¯
@sage linden Thats what i want you to do to try and troubleshoot the problem you are having.
If you are not willing to take the steps that are being recommended, then you forfeit the right to complain about your issue.
So i would recommend doing what I suggested to try and fix the issue.
non
Just want to report that queue times are through the roof for everyone!
Which region are you connecting from?
why are server cue times so long?
NA
Likely because there aren't enough players to match with
NA as well, just tried solo, duo and squads on all maps
I haven't heard or seen anything about any existing issues.
Real-time outages and problems for PUBG. Can't log in? Is the server down? Here you see what is going on.
down detector has issues being reported at pubg
Not really a good measure of actual problems
28 reports isn't indicitive of a widespread problem
I'll keep an eye out for others saying the same thing, but so far you two are the only ones who have mentioned anything
im watching a streamer and others are reporting it on their asking why its taking 3-5 minutes to find a match
If the servers were down you wouldn't be finding matches at all... haha
SubscriberCheer 1000coltpup2: is sanhok dead rn?
SubscriberCheer 1000coltpup2: literally have been waiting 5 mins to get into game
SubscriberCheer 1000coltpup2: its a 4 min que time for quick join...
SubscriberCheer 1heisenbergg33: daed gaem LUL
SubscriberCheer 1000coltpup2: like finding a game was so easy earlier today
Could be that the matchmaker is trying to match in region rather than going out of region
Okay, so a few people reporting issues on Reddit but that's about it. Four people in one thread from NA, probably just low pop
That would result in longer times if the players aren't there
its 330pm on the west coast......
That doesn't mean there is guaranteed players online.
Im watching it all, if there is a problem then it will be announced.
219,179 people online right now. Split that across multiple regions, maps and queues, do the math
thats 2200 matches
@small marten Look, I've said i'll keep an eye on it. Lets not continue this
seems to be fine now got in instantly
Why is queueing so long right now?
yeah nvm its broken again
I just scrolled up.
Sorry @celest panther.
@viral monolith PUBG Help
✔
@PUBG_help
PC Players: We're actively investigating reports of NA players experiencing excessive queue times, or being unable to enter matches on live servers.
We will update you as soon as possible.
@red wedge do you need help?
Sure don't my guy, but thanks for asking!
What did happend to my BP it's -15.923 is it a bug ? or what ?
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
@tribal flicker ty gg 😂
Anyone getting on PC the error [25] Battleye Corrupt Data - Please Reinstall..... If you completely uninstall and remove cache and data like step 14 this fixed my problem
you need to verify your data
yeah i did that, uninstalled and reinstalled, updated windows again, made sure gfx was updated, steam runs as admin nothing
fuckin network laaaaag
im now uninstalling (fully deleting ALL game data in steam and appdata and going to install again
not sure if that will fix it or not was trying to see what others may have tried and got to work
2 left, and i almost killed that bitch and then network motherfuckin lag
Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...
try doing these steps
thanks panda done all nothing worked
on step 14 now
looking for anyone that had the problem if that fixed it
dammm that sucks
^ yeah and i dont have the fastest of internet where i am so 20GB will take some time
same
i saw quite a few posts around saying that they had the problem and everyone got to step 14 and says "ill let you know if it worked downloading now"
and no one ever confirms if it works
maybe silence speaks volumes?
probably
no prob
@tribal flicker I’m legitimately curious on how long the staff meeting was before that was accepted resolution.
@sage helm I'm not sure I follow.
@tribal flicker breakdown. I assumed there was a staff meeting over the bug allowing multiple claims on the 20k bp. Or was it a solo management level decision?
I’m just trying to get my head around the train of logic that lead to this decision on leaving a lot of players in the negative. Just feels like I put a dollar in a soda machine and it vends two, lucky day I get two drinks due to a mechanical/electrical error. Later that day the manufacturer of said machine tracks me down, punches me in the stomach to forcibly make me vomit so they can have the second drink back?
a lot of my permanent items have dissapeared from the wardrobe and my bp has gone -2814
what is this
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
can you make a category for players who play on phone?
@rocky rivet There is a different Discord for Mobile.
Nope
are they going to add name changer?
Unless you want mr Xuan4728-PandaTV to be switching his name after every match every time he cheats, i don’t see name changes becoming a thing lol
@stray oracle https://twitter.com/PUBG_help/status/1057420516472971264
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
I’m too tired to rebuttle with any kind of reasonable response so instead i’ll ping @celest panther since this man is a god with reasonable explanations
Rip
RIP
@stray oracle You haven't lost anything. You simply gained it sooner than you would have normally.
The compensation was 20k, If you got it multiple times then that was a bug.
The reclaimation of this was to correct that error.
If your bank suddenly and accidentally dropped $20k into your account due to an error, and you spent it, then you would be expected to pay it back.
A decision was made to remove the extra that some people got by mistake.
Why I'm having ''Minus BP'' ? Help please!!
@restive magnet https://twitter.com/PUBG_help/status/1057420516472971264
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
@deft frost ,It was a bug and I was not hacking,then why BP got removed? 😑
Everyone who redeemed it multiple times had it removed
anything you bought with the BP will remain in your posession though
So you haven't "lost" anything, you just gained it sooner than you might have done otherwise
You did something in the spectate mode didnt you? 🤔
there are some big numbers now and then
Yes, Update 23 introduced some new features
Yes
why my BP showing like... -12,970
@thick brook scroll up bud
got it.
eu squad 3
wen is trade-in system gona come back i have 41 t-shirt ready for it wtf
Hello community team I have a question can I share my content here #247459649798930453 YouTube content
everytime i launch this shitty game i found my self naked, like it been 3 weeks im getting this bug or maybe more, and i need to restart my lobby couple of time to get my clothes back
and also this stupid missions, play 30 matches, i've played a lot of matches but doesn't count, wtf is this game, can you have a day that we don't report bugs ?
did you survive longer than 5 minutes in all of them?
it was 5 minutes, now it's only 2 minutes, but i made it top 10, so that's more than 20 minutes
fucking waste of time
also in game voice chat still not working properly,
Voice chat is being looked into
Unsure why your games havent counted, ill mention it
i play a game then 5-10 mins later it kicks me out of the game and says battleye corrupted please do a clean re install
i did
but still not working
@swift panther Try Step 14 in this guide: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
@tranquil aspen https://twitter.com/PUBG_help/status/1057420516472971264
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
@celest panther Last step with the clean reinstall helped, thx alot
@pearl silo Great! Happy hunting!
@celest panther cheers m8
I never got the gun slinger crate
Twitch is linked to my account and I have re launched multiple times
I also tried relinking my twitch account
Reported a guy a week ago for blatant wallhacking (he's top 250). He just killed me again. Can anyone help with this? 😦
Please is there anybody knows a lot about hardware? I need to ask something
yeah @celest cave ?
@warm star im gonna build a pc i have hardware computer im asking if they are compatible with each other
Sure
Is it true that pubg got bots?
excuse me what
pubg mobile got bots
but i cant buy anything
i have -6,558
bp
h e l p
you probably got the 20k multiple times due to a bug
the additional BP that were granted dur to that bug were removed later on
More then 20 people have complained about that yet none of them decide to look to see if others have had that problem
guys plz create a zh-cn chat
for chinese speakers
as the game is dominated by chinese people
and me myself is a native chinese speaker
teilish
Are servers like taking a shit rn? 78 ping and packet loss?
Packet loss is usually indicitive of an issue on your own line if its uplink loss.
probably because you got the 20k BP compensation more than once due to a glitch and you spent it anyways.
Crash at car
@obsidian ermine See https://twitter.com/PUBG_help/status/1057420516472971264
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
this gun spawn delay is trash, FIX THE FUCKING GAME
fucking keep recording stupid spawn delay everytime i land first
this game have no hope; it will die very soon
Show what you are experiencing, because the opposite is true for me.
of course you are a moderator, even if you are playing with 2 fps you will say "oh the game works just fine for me"
No, im saying it because im not experiencing it
maybe you are not fast enough to experience it
That doesn't mean others aren't, hence why i asked you to show me what you are experiencing.
i cant give a screenshot atm, but what he means is that you land and it looks like there are no weapons or loot where to you landed, but a few seconds later they appear. I can agree its annoying, but it is client side because we are not able to load it quick enough, so don't get mad at the devs, get better internet
that means your pc is shit
because I never have these issues
welcome to the unreal engine 4
shit needs to render
I know what he means, what I want to see is it happening.
Well he is complaining about something that is not your problem.
Im aware of that.
What I asked for was something that shows it happening so it can be passed on.
my game crashes every time i try to load in a map
validate integrity of game files
@short shoal @hexed stone Actually that problem doesn't mean his pc is shit, and I think it can be fixed by making the render distance of items higher, I have same problem too, not related to internet and has low relation to pc
Ok well either way it’s not the biggest problem
and illl try to get a screen shot later
Having View Distance higher ommits the issue kinda, but yeah it’s something i’ve come across too
I am unable to turn off Spectate for Custom Games. It's causing issues with the game taking forever to time out to start the next one
it used to be under neath INVITE FRIENDS and is not an option anymore
Does anyone know what this is?
@keen galleon https://twitter.com/PUBG_help/status/1057420516472971264
Players who were able to claim the compensation multiple times due to an error will have any excess claimed items and BP removed in the coming weeks.
Basically punished for their own mistake, nice lol
Specially when there was no option to not accept it
@PUBG_help So BASICALLY, you're PUNISHING us for something that YOU did out of mistake??? HOW is that fair? I logged in one day, 20k bonus, few days later another 20k bonus... I wasn't asked if I wanted it... noooo... but now I am -18k PB down because of your own incompete...
your fault for using the 20k bp
^the duplicates of the 20 k bp
I want help for PUBG MOBILE I am sorry , yes i know that this discord is for PC/Xbox but i tried many platforms and counld'nt get an answer so i am trying this.
How to unlink my twitter account from pubg m?
I want to unlink it because it is suspended and i can't play pubg on ios untill i change it.
For some reason my sound is quite low at full vol . Yes ive checked all my sound things, mixers etc i have all the proper drivers.
my headset is the Arctic 5
i probably wont be able to help, but can you be more specific on what you mean by "checked"
i have checked the windows volume settings, mixer, arctic software everything is cranked up
and the only thing that is loud in the game is like gunshots
the plane at 100% is not that loud at all
so foot steps, cars and doors/ windows are quiet
are you in a voice call with someone
no
ya sorry i dont know what else it could be, i just know basic trouble shooting
@viral monolith I had something similar to this a while ago, can you confirm your PC recognizes your headphones as such and not "line in"
Yeah its set as default to my headset and i have all the other things like line in disabled
My old headphones didn't have a problem pubg was super loud but i just got these ones and everything is super loud besides pubg.
Few days ago
and i already said
every game and youtube video at 100%
is super loud
then pubgs footsteps and other sounds are low
besides gun shots
those are loud
Yes @tulip sonnet
maybe ur software doesnt like pubg or pubg doesnt like ur software
seems legit
try reinstalling ur software if you can
have you tried another headset? does it do the same thing?
Im not reinstalling it lmao
@warm star Absolutely no need to be like that.
Be polite and friendly to other people or don't post a message.
im polite all the time
alryt
OKAY, that was an accident. You ran into my M24 shot 
Nah
i also shouldnt post that because our friend will be mad
so
Grr cant blackmail
@viral monolith idk if your still having the problem but narrow down the possible causes by seeing if a other headset works and looking at in game settings and mabye looking it up

I am trying to reinstall PUBG and it keeps telling me i'm missing a file called mscvp.140.dll. I checked the local files and it says that the game is fine. Any help with this would be great thank you
That file is related to the Visual Studio C++ Redistributables @mystic kiln. Navigate to the games folder, go into the _CommonRedist folder, then the vcredist folder and go through each of the folders after that (2013, 2015, 2017) and install each of vcredist_x86/x64.exes - even if it says any of them are already installed, reinstall them.
C:\Program Files\SteamLibrary\steamapps\common\PUBG <- should be located here. If it isn't validate the game via steam.
I downloaded the visual c++ 2017 @idle tree
Should also install visual c++ 2013 and 2015 redistributables @mystic kiln .
thank you
the crash reporter still crashes everytime it tries to send
That's so ironic
wen we gona get a new event pass that shit use to make me what to play
Prob when there is a new map
but i what one nowww

