#🤝│community-troubleshooting
1 messages · Page 78 of 1
Can anyone say if reshade been banned?? battleeye said it was blocked?
last time i heard i think player unknown said it was ok in a tweet
i think the anti cheat system is just blocking it
Anticheat occasionally blocks gameux.dll and uxtheme.dll (both windows files) almost every single time people start reporting reshade blocks
I have literally never used reshade in my life
great AC
yeah developers said it was fine
they know about it
at least back then who knows if they changed their mind
We haven't
BE updates and temporarily blocks some files
It gets resolved with time.
why does my game keeps crashing xD it was working perfectly like a week ago
I'm sorry if I sound stupid for asking this, and I know this doesn't have a whole lot of relation to PUBG aside from the fact that it's a PUBG item, but why I can't I see the Gamescom Crates I purchased recently on the Steam Community Market?
If I go to sell an item on the community market, these are the only items that show up https://i.imgur.com/8SrSVCb.png
Meanwhile, this is my current PUBG inventory https://i.imgur.com/wkIcexb.png
...oh, wait, I'm dumb. https://i.imgur.com/AaPkzeB.png
Ignore those messages up there, sorry
ok thanks @weary warren
@novel igloo Going to need infromation regarding your game crashes
my game keep crashing in every match, suddenly freezing and i have to kill it with task manager. Also i cant continue my game after crashing, it says "conection failed". i have good internet connection.
this happened after the latest 2gb update.
i tried uninstall - install but no change.
Does the game force anyone's desktop at 1024x768 after playing it? @weary warren
oh ok then trying to kill someone turns on some cheat that forces server lag then dies anthan server lags turn off, i was hitting hime full clip before it even happend 30 round clip then server lag really
@diemydearest#8082 Check your system performance stats whilst playing
It could be a disc error or your CPU hitting 100%
@pearl dune No, I've not heard of this happening before
Are you playing at 1024x768?
i have a problem,
after i open the game its show me the main menu and for example i press to start a game i press it and it dont start or someone invite me to a party and i cant accept or ignore anyone know how to fix it
one time my friend was in car and rolled down hill into a bush and exploded, was funny stuff
a bush u can drive thru
XD
if the car is damaged or stuck in between something it can explode very easy
@weary warren Hi! May i ask what will be the price for argentina?
Here we use the dollar. But on November 13 steam will use our currency.
they need to reverse the damage of cars to the old style, or make it so the damage of cars can be seen like bullet holes
!help
!help
idk i remember getting it some how
So I wrote BattlEye again after you guys told me two weeks ago. No reply yet. Can you remind them or something? My ign is sn0wtec
@indigo mountain I have no information on that
Ok, np. Will there be crates for IEM Oakland?
day 5, pubg still unplayable
same issue from the other day
sec
Hey, that issue i mentioned with the flickerring yesterday that magicly resolved itself, came back
it seems to jsut be shadows and certain textures (like the play button and drop down menu) flickering pretty violently and getting progressively worse as it's left on. This only occurs in full screen mode.
Have you checked your GPU drivers?
Can you get a video?
yes! coming up
OMG it's not doing it now, everytime you ask me for a video it stops
sec, let me reload
okay, game crashes when i open OBS...loil
okay, robo, i can't actually capture
anytime i turn on any video capture software, OBS, Xsplit, PUBG crashes
You guys have something ready for that thing Discord just released?
Rich presence is here! Devs can hook up their games and supercharge how they interact with Discord. They can:
- Show detailed game stats
- Let you send invites
- Let you launch spectate
- OTHER BULLET POINTS that you can learn about here: https://discordapp.com/rich-presence
Do you overclock your GPU? @full forge
@pure rain no, all stock
Guys I have re-installed the game and still having this problem...Green lets me click and the ORANGE does not..HELP
might it be possible that you have your windows taskbar not at the bottom of your screen?
try to open this on a windows
Hi is there a discord bot for personal servers that announces all of pubg news??
@dusk reef I think we've spoken but I'm pretty sure this is an issue with a firewall, port forwarding, or anti-virus
how could i fix this then?
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
Take a look in here
Number 7 for starters
then 8
then 9
make sure you have no game overlays, overclocking programs, spotify, or anything like that open and try the game
So I wrote BattlEye again after you guys told me two weeks ago. No reply yet. Can you remind them or something? My ign is sn0wtec. They haven't responded in about 3 months in total.
is pubg down?
@sharp tusk what is your issue?
@jagged sage He was banned and is trying to appeal.
sn0wtec, I recommend, if you have some form of evidence that shows you were not hacking, or had not modified the game files (specifically things like your gameusersettings to adjust fov beyond clients cap) otherwise, they probably will not unban you. I recommend in the future, play the game legitimately.
geopop6 is harassing me....
I recommend you go to the text channel 2 below this #360773555278970880
Providing evidence he is harassing you helps get him sorted with faster too.
alright
unless hes harassing you in discord. then I'd recommend you hail an mod. 😃
he is
how do i do that
hello mods?
geopop6 blocking a SR...
SR11
@dawn shard geopop6 blocking a SR...
SR11
just left...but fuck
what they are trying to say is update your drivers
this should help you https://support.amd.com/en-us/download
i dont have an amd though
2.6.41 why does this keep coming upp
tells me to update
but where..
it never updates to that
i restarted it too
did you restart steam=
@pastel meteor have you verified integrity of game cache in steam?
i've restarted steam
On your steam library, right click PUBG, properties, local files tab
verify integrity of game files
was talking to KAHZ, but good thing we got that out of the way 😛
yeah
where do you get the message to update?
sometimes when i finish a match
i get it
2.6.41
update to that
i restart steam
and it never does
it's telling me to update to it though
alright i validated it
6 mins till it's downloaded again, ayyy
@iron lantern
still getting the same message?
yup
did the game ever work? what's your graphic card?
yeah I have 100 hours on it
have you updated drivers or something recently?
only after i got the message
and what model is your graphics card?
geforce 730
hmmm
press Win Key+R and type "dxdiag" in the textbox
press enter and tell me which directx version it says you're using
8.970.100.9001
that's not it
It says "DirectX version: xxxx"
DirectX 10, 11, 12 something like that
in display?
no, in the first tab, system
launch options only
I added that one uhh command thing that a lot of people do that's supposed to boost fps
which is it?
ye
alright, delete that stuff and give it a go
still doesnt work rip
aight ty
no problem
@pastel meteor seems to be related to unreal engine, there are several other people that had the same issue with different games
it seems to be directx related
i see
fortnite had the same issue
regardless of this problem, that gpu won't hold for much longer
ik im upgrading to 1050 ti in under a month
how can i enable discord overlay on pubg? to see whos talking
just click the discord overlay button...
in settings
The discord overlay isn't a finished feature so sometimes it won't work correctly
Ok
@pastel meteor Did you sort your issue?
It worked yesterday step 6-7 but now it wont let me click play again
@weary warren yo man.. why i cant see all of it?
help please
the top of the building
The railings?
@dusk reef I think it must be something on your computer causing this issue. Have you created an exception in your AV/Firewall for PUBG?
no?
It's in that list I gave you
What resolution are you playing at?
What is your AA set to?
Have you made any changes to your game files?
Are you using any launch options?
What GPU are you using?
Have you made any changes to your GPU settings through their own control panel?
For all my other questions?
Your resolution is quite low
8gb ram
Any reason for that?
no
Up your resoltion to standard 1080p
oki
1920x1080
ok will try now
kk
1920x1080 and ultra anti aliasing
same problem
open the pic and see
@weary warren
these settings
@weary warren
Are you using reshade? Does this happen when you're closer?
no
and yeah im using reshare
reshade*
@weary warren
when im far away it happen
Try toggling reshade
did same problem
Have you made any changes to your game files?
Are you using any launch options?
Have you made any changes to your GPU settings through their own control panel?
Start up without any launch options
if you put everything on high does this still happen?
I'm afraid I have no more suggestions that can help
Uh, I work for PUBG Corp.
i know but u have no suggestions
Because it doesn't seem to be an issue with our game, but more something on yours.
Small objects will always appear like that at a distance anyway
It's just the way it renders.
@viral monolith
same problem with u?
it will be fixed?
Well they would need to make the railings thicker for it to be fixes
It's an issue of pixels
okay
i cant join the PUBG
too many log ins lol
Why i cant invite my friend to lobby
too many logins, gets in finally, cant invite friends WHY
I get the same, too many logins
same
Fry from futurama says FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT
FIX PUBG
FIX PUBG
#Fix PUBG
#Fix PUBG
we cant play
still wont work 4 me
Since i got my new Graphicscard i have problems with PUBG, it crashes on start sometimes, right now it crashed midgame.
theres a guy live-streaming while hacking right now...
@hasty beacon @verbal verge https://forums.playbattlegrounds.com/forum/35-report-a-player/ put it up on here please name and shame if you got time
If you wish to report a player or appeal a ban please read the instructions inside.
PandaTV648153 iv'e encounted him on several games aimbotting
i have all the video evidence of all the hackers iv'e encounted, when my hhd is full then i'll subit a report, mind the video might be 20 minutes long or so
Does anyone have good settings for PUBG for a SLI laptop build?
This is my "rig": https://www.cnet.com/products/lenovo-ideapad-y510p-15-6-core-i7-4700mq-16-gb-ram-1-tb-hdd-59375627/specs/
I have problems running the game at 60 fps on 720p with everything very low.
@mortal gyro I could try, but I also had problems rendering and FPS whenever I was on a bridge...
@dusty pier https://discordapp.com/invite/battlegrounds
thanks
making my settings go up does not help...
do someone know when the new car is out
the new car will get released with the new map
it is expected to get released at the end of this year
is flashbang crash still a thing?
i don't think so, it was fixed a long time ago
thats what I thought, bad coincidence https://clips.twitch.tv/AbrasiveAgileOctopusMcaT
flash was right before that bad clip nvmd
blame viewer for mislead
😃
@tall cove your vid hangs my discord hows that never had that issue with any other vid any one els have same prob with this vid?
weird, i have a problem with links hanging discord but it was right after win10 fall update
nah that doesnt mess me up though ^
anymore
no its just your one when going to full screen on it any other one fine
My game crashes everytime I die, and im getting massive frame drops. please help
k
I've tried restarting PUBG and my PC
@odd cape Did you Veritfy your game?
verify game files
🤔
uMM
did you try reinstaling it?
reinstalling it right now
Alright
i'll come back later when it's done
k
thank you
think so
It does
ok thanks
😄 np
Hey guys, my game freezes during a match and then freezes the whole computer, i have to hard reset it, this started happening after the latest windows 10 update, I have a Core i7-6700HQ CPU, Nvidia gtx 1070, 16gb ram
what could it be?
try to verify game cache 🤔 or downgrade windows if it doesn't fix it
i already verified the game's files through steam, everything seems to be in order
is it safe to perform a downgrade to the operating system? i'm gonna have to look for the steps to do so
Has anyone had it where their game just closes on you? Like doesn't freeze, doesn't produce an error code. Just closes?
Happened to me, @eternal finch reshade was the problem, i just uninstalled it
If you use reshade, just uninstall it
not sure what reshade is so I'm guessing no
Just googled it. I can see that I don't
Does anyone else have a problem in spotting anything?
I'm not sure if this is intentional or not but squad room 32 only has 3 users allowed in it.
Hey guys, my game freezes during a match and then freezes the whole computer, i have to hard reset it, this started happening after the latest windows 10 update, I have a Core i7-6700HQ CPU, Nvidia gtx 1070, 16gb ram
what could it be?
wat
Are there any people that can assist me with a client related issue?
@everyone someoneeeee hal
p
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
nice game keeps crashing low optimization and tons of hackers 😃 i love this game
buggy spectator view
My friend downloaded PUBG about a month ago, perfect puter, perfect internet. To start each game he has "Network Lag Detected" for a few minutes. It smooths out ecentually. I know servers are rough but not NSL for minutes on end
I have after the latest patch that my game crashes, never had it before
Is reshade really allowed? Im not 100% sure and i dont wanna get banned
@uncut arrow your GPU and CPU on that laptop are pretty shit..
you paid 1300$ for shit
congratulations.
for 1300$ you could have easily get a gaming pc
there are even 600$ pc builds which outperform your laptop 🤔
for comparsion: for a 600$ PC you get a GTX 1060 3GB in there
I got that laptop as a gift 2 years ago, so I didnt spent shit 🤔
the 2 GTX 750s in SLI.. i doubt there is a chance to hit 60 fps in PUBG
i mean
you could somehow make it
by changine .ini files and stuff
I cant make it constant
how old are you and in which state do you live in?
Since only fix i found is to drop screen res to 40. I live in Serbia, EU...
I'm a student
you could still get a part time job
there's no part time here
sure? you could just go to your local supermarket and ask
yup, i'm sure
if i want to have a job while being a student, i have to go to my student org and work only on vacations, but the pay is shit
what you also can try is getting money online
¯_(ツ)_/¯
there are companies which offer you some $ for example by writing fake reviews on forums
this would cost you around 800$
if my calculations were right
so yeah, search for a way to make money online
like GFX
So i notice about these hackers
or whatever you like to do
And i did a 6 times consecutive trials of this in squad
Whenever the end point of the plane where it automatically drops you out
i always go there and try to kill some afks (just for fun ) until i notice at the first trial this one chinese player
@lilac shore why don't you just report him?
he land on the high grounds (we are at water landed ) and got himself instantly an ak
meanwhile those afks died on drown and i manage to come out to land
!report
If you wish to report a player please follow the instructions here: http://forums.playbattlegrounds.com/forum/35-report-a-player/
If you wish to report a player or appeal a ban please read the instructions inside.
and saw that player not only him but his squad moving in so fast
im just sharing and might help to people
the next games
whenever i land on afk spot
most hackers are there
dont land on afk spots then
and some already got lvl 3 stuff
simple as that
that's a really hated gameplay
well u cant manage our decisions
u think by not landing on afk spot can stop the hackers?
or make the devs have an idea how to stop this hackers
why not go for #360727070428626954 then?
if you want to share your idea
i mean, this channel is made to help you
with a problem
then refer to #207019048607678464
im sure there are people who have the same story
@uncut arrow i have an idea
to improve your fps
go to your steam library
right click PUBG
click priorities
set launch options
put in these: -malloc=system -maxMem=10000 -USEALLAVAILABLECORES -sm4
I already did all that
i hope you didn't set -refresh 144
@viral monolith does that improve fps?
@celest imp User liamlol is harassing me following from room to room
how do you get a hold of mods here
like i cant look for a group because 12yos keep blocking the channels
blocked and muted them but this is annoying
geopop6
@viral monolith is that the intel core
Hello. The battleye launcher tells me it cannot load "setupapi.dll" in windows/system32. This causes the game to crash once I get into a lobby. How can I fix that? I cant find anything for that issue on the web. It used to work flawless but now it gives me that error.
When I load into the game the houses are not textured and the models are broken and they fix like 2 min in
you have a bad graphics card
@worn kindle If you have 32bit you could upgrade to 64bit. But thats complicated and could possibly have some problems after upgrading
For some reason whenever i try to load into the plane once the countdown hits 0, it leaves me on spawn island and everything is frozen
I really dont know why its doing this
kelp
Duo room 5, Positive KD FPP NA
ok
ok
nice support lmao
rofl
For some reason PUBG gave me a global ban for the second time. They took off the first one after finding nothing because I don't hack at all. Is their any program that could trigger a ban because I don't even know how to cheat
I don't know what to do, my name on PUBG is the same on discord. If the PUBG team can tell me what's triggering the ban i'll be sure to fix it.
Id take it to the forums cause the support here is 💩
@L Ξ 0#5990 I am on a 64 bit System. As I said, it used to work days ago :/
@chilly glacierccat<3#9588 your level ig its the same like 💩
ALL APPEALS SUBMITTED WILL ONLY BE VISIBLE BY FORUM ADMINISTRATORS
Please login or register an account to gain permission to submit an appeal.
If ...
Flashbang FPS Drop who has this?
on AMD
ok played for 1 hour this morning game crashed 6 times first one put a nade thru window nade went off game crashed tryed to get back in to game affter crash connecton faild 6 crashes in 1 hour never had any issues like this befour today all servers feeling more slugish to this backend stuff thats been added for anti cheat is cozing this for sure as never had the issue's that im getting today
he!
i turned my pc on and open the game and my game no continues on the loading screen
before lobby
anyone knows whats happen?
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
why is it everytime i boot the game up it restarts my pc?
Should i buy a ssd or upgrade 8gb to 16 gb ram To fix pubg not loading the textures?
ssd makes your pc loading things faster and you dont need 8gb yet. its good to have this but right now youre fine with 8gb
Hey everyone i'm new here, i haven't played player's for a while since it was too laggy for me but i decided to give it another chance
i have a Zotac 750Ti Graphics card and it runs my other games smoothly but Player's is a different story
Idk how to make my graphics card work for the game can someone help me out?
Is there a website that let's people search for inventories? I am getting lots of malicious invite spam
@viral monolith what CPU you have?
!ping
PONG
@odd ocean its a X4 620
Is there any update incoming for tournament crates?
!ping
PONG
!ping
PONG
i have extereme lag when i play the game after upgrading my CPU.
before was fine with i5-4460.
now i have i5-6600 i got very lag and crashed sometime.
my gpu is GTX1060.
idk what is wrong.
Check your CPU temps
thats the info about my CPU and GPU when i play the game.
is there something wrong?
my RAM info
my RAM almost 95% when i play the game
8GB of Ram is subpar
I have 24
A;lso I assume you are using Windows 10. Go on Youtube and Optimize your power settings to maximize performance as well as handful of other helpful tweaks. Search "PUBG FPS Optimization"
And games like PUBG and H1Z1 run much much better on a Soiid State Hardrive
Your temps seem fine
It's odd that you're having a worse performance
Are those temps when the game is running and you're actually in a match?
Does push to talk work for other peeps? Mine is broken and my MIC is on constantly when voice chat isn't muted.. now i cant even burp without someone noticing. This problem appeared when I reinstalled my game because of some problem with PUBG & Bullguard.
Timowh I had the same problem when I installed one of the newest updates but the thing was that the update weirdly changed the setting from push to talk to always.
Might be the same for you idk... it happened to everyone else that I usualy play with aswell.
@weary warren yeah those temps are captured when im in a match.
"failed to log in steam" is that a common error?
i just got host closed connection
same
Does this test server provide optimization as well?
can some moderator change my name in this discord to LezSchneider since thats my in game name
Hi, I have an issue that would require the attention of a member of the Community Team. Is it acceptable for me to tag or PM one of them?
@swift canopy done
@static cipher DM me
you can play the game only if you use an vpn, right?
yep
does the menu look any different with and without vpn?
do you have screenshots if that?
i will try to get you one
1 min
and now its just crashed
...
sec
and i also cant press play/character/rewards/statistics
it looks like the software adware "coutnerflix" is responsible for the problem
try uninstalling it, you can find guides to do so on the internet
ok i will try thnx
@coarse junco i cant find anything
on how to uninstall that
can you tell me how?
you can try this guide https://www.pcrisk.com/removal-guides/10184-counterflix-ads
you should split this discord into NA and EU it's hosted in NA and gives massive ping for EU players :/
@coarse junco after i scaned it says that i need a license key to repair it
at which point?
where did you find that programm? that is not in the link i sent you
you need to follow the steps, there isn't any download necessary
that software is an advertisement on that page, please ignore it. You need to follow Step on and 2-6 depending on your browsers
you can uninstall that software you downloaded
it didnt work
are you sure you uninstalled everything?
did you check your dns settings?
still showing me that
that software is still active. check the link above. If that doesn't fix it, you should have your pc checked by a professional/friend. As this is not a issue with pubg itself we can't provide detailed help to your issue
cmon i dont have any money to get someone to check it
the the 2 links i posted didn't help, i'm out of options
Hey mods, im not sure if you know or not but is this update coming going to increase fps heavily? or will it not make any difference?
@celest imp any idea? lol
hey guys. so, my rig isn't severely outdated or anything, but pubg (as expected) does not perform well. aside from the in-game options, what can i do to improve the performance?
i don't care about the graphics, i'm completely fine with making it look like crap. as long as it's 1080p and fps is high, i'd be grateful for any tips.
Hello there, I'm having a problem.
After winning my first duo first person game, over 120 hours of gameplay, I received a "Global Ban"
Where should I appeal that? I'm probably the worst player at this game and that ban is surely a mistake.
@burnt mortar to file an appeal, see the link in #360773555278970880
@gilded lintel this looks like reshade is currently getting blocked again. As a workaround, uninstall reshade or rename/delete that file
@coarse junco if i delete file reshade wont work again..
You would need to reinstall it
But you can rename the file to dxgi.dll_backup in the meantime
@gilded lintel
No
ok thank you
I'm on mobile currently, so i can't help you with that
Hey does anyone know if corpses are rendered client side or server side? I was laying prone on top of someone i just killed and I was almost certain I was completely concealed but someone started shooting me half a minute later. It's very possible they saw me before i went down but I'm really curious if I look to others like it looks on my side. (When laying on top of a body.)
I'm 100% sure corpses render differently on different pcs
yo for the asai invatational do you know if tehre is going to be more invatational crates klike for gamescon
How is this guy doing this
@here Is there no duo's in the test servers?
nope
how do i invite people into this server?
i have problem on test server. New map loading. i see the "battlegrounds" black screen, i hear people on the island, their steps and shots, but the game freezes and thats all.... wtf
So... there's now broken aimpunch when aiming in 3rd person.
!report
If you wish to report a player please follow the instructions here: http://forums.playbattlegrounds.com/forum/35-report-a-player/
If you wish to report a player or appeal a ban please read the instructions inside.
hes a teammate
If you wish to report a player please follow the instructions here: http://forums.playbattlegrounds.com/forum/35-report-a-player/
If you wish to report a player or appeal a ban please read the instructions inside.
do you have to make an account?
Yes
Will other regions and duos be added to the test servers?
ok i reported him
that moment, if you got banned and have no idea why.. thanks guys..
legit stats, legit playing and getting banned for no reason, cheers
does that now mean, that legit players getting banned for having reshade enabled ?
No, using reshade doesn't get you banned. If you feel you were banned wrongfully, please file an appeal. You can find the link and further informations on that here
!report
If you wish to report a player please follow the instructions here: http://forums.playbattlegrounds.com/forum/35-report-a-player/
If you wish to report a player or appeal a ban please read the instructions inside.
Just got banned aswell, only using reshade.
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
Is it possible to change the "Change zeroing" keys to the mouse wheel?
When I run the pubg with full screen it gives me this screen
tried to unplug and plug back my gpu
@viral monolith The funny part : i'm streaming now and then, so where is the point for me using hacks or manipulating any game files ? the stream would see that if i would have used anything or manipulated anything. but basically you get banned, don't get any info why and lost 30€ with that...
even my stats are legit, no aimbot, no speedhack, totally clean gameplay but got banned anyway and nobody knows why
@boreal plover Are you using an NVIDIA card?
yes
Roll back your drivers to the previous version
@north flower You need to put an appeal into the forums, this is not the place to vent about your ban.
just any previous graphic drivers would be fine?
Well this issue seems to happening on the newer NVIDIA drivers, try going back one version.
@boreal plover How old is your graphics card ?
Hello, been having issues with PUBG crashing on my new computer, GTX1080 giving D3D Device being lost error, tried looking around online for some info and have tried running an underclock on the GPU but still seem to have crashes.
wow, that's very funny... battleeye now wants my global ban id , without any id they can't help ? but how do they expect an id if no document or message with a ban id exists ?
it's not april fools guys..
give us a global ban id, without it we can't help, searched everywhere, there is no document or no message with any id that i could send. what is this please ?
Try going on the test server, I did that and got another ban with a global ban id
It's in the message shown when getting banned
fun fact : i can play on the test server without any issues
because i don't hack or manipulate any files
that ridiculous
...
I couldn't, I got another ban after an hour
that's totally retarded
I don't really understand what could possibly make them think I cheat, I got reshade and that's it
connected, waiting for response and i'm on the test server...
@north flower Use your IGN and steam ID number
main game : you were banned from steam. Steam says : it's not a vac ban it's a development ban. writing a ticket : go to battleeye and post a ticket there : help section on battleeye : we need a global ban id, which nowhere exist.
Also, I will repeat myself once more, this is not a place to discuss bans.
If you wish to discuss it we can do so in PMs
PUBG isn't VAC secured so the bans are never VAC bans, they are always Game bans
yeah, but redirecting to battleeye which want a global ban id which doesn't even exist = useless wirting.
I just told you what to supply them with
*writing
battleeye is the same as punkbuster
if you don't have the id, they don't help you
customer support is totally bullshit ^^ sorry for that but it's the reality
@Terranwolf / Nils Use your IGN and steam ID number```
@coarse junco if i write a ticket with that and get the reply : we can't help you without the exact global ban id. what do i get from you guys ? trust me it will be the same as punkbuster.
I'm telling you what to do, if you don't want to follow the instructions then don't
Who am I to say, it's just my job.
In any case, DM me about this. I'm not going to continue the discussion here
I cant get Test Servers to launch correctly.
Verified game files and everything.
Black screens on launch for a significant amount of time and takes several tries to launch properly
stuck in hospital plz help
The best place to get injured is in a hospital
I climbed over the boxes and now i can't get back
@vapid hemlock please report that bug on the forums and describe how you got stuck there. https://forums.playbattlegrounds.com/forum/40-test-server/
Help us stress-test new patches and report any bugs or issues here!
I have this error? 18:12:35: Starting BattlEye Service...
18:12:36: Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported.
@dusk reef try what Sielle posted in #207019048607678464
I have and the commands dont work
did you restart your computer afterwards?
no cos the commands didnt work..
Hello, is the vaulting currently live on test servers or do I have to wait for tomorrow?
18:41:53: Starting BattlEye Service...
18:41:53: Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported.
STILL...
@viral cedar servers are currently live
how do I update it
it tells me that I have to update my game
but I dont recieve any update
@dusk reef what do you mean with "didn't work"? was there an error message?
be sure to use the testserver game. If you didn't get the update, try restarting steam
@viral cedar
yeah hold on a sec
okay the bcdedit -set TESTSIGNING OFF is now complete what now?
reboot your pc
reboot was for DriftLegend
you can try verifying files and start the game afterwards
the update is 6.3gb right?
yes, about that
Yup, had to verify the cache files, should've figured that by myself, thanks mate really appreciate it .
Have a good night
you're welcome
Just another quick question, isn't it written that it's available till 6pm 14th of November, how come it's still live ?
wait its PST, thats really messed up, nvm my bad
6pm PST => 3am for GMT+1
Players, we've added squad FPP and TPP modes to our test servers and extended the testing period by another whole day - testing will end Wednesday evening PST, Thursday morning CET.
Please make sure to leave any feedback and submit bug reports here: https://t.co/lcAvTI3wpS
198
880
there is a short maintenance at 6PM PST, but servers should be up until Wednesday evening PST
Yup yup my bad, apologies.
Thanks
the game isnt loading for me, can anyone help?
seems as if this game never has answers or help for anything eh?
hi anyone has a full list of actual optimizations you can do at the moment?
I've had the loading bug 2 days in a row. Both on live and test
It's awesome that I can't play the game I spent money on. /s
Please god im getting so fucking triggered
someone fix this usse
i cant
i cant anymore
please god help me
has anyone at PUBG/Bluehole acknowledged the loading screen issue?
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
so do you jsut kick everyone that criticises the state of the game
ROFL
WELL PLAYED
Nothing in that guide states the loading screen bug
now this?
entitled demands?
You want me to remind you what you said?
I paid money for i game I cannot access because the main menu is built out of a web page
My 'entitled' demand is wanting to access the main menu
And we are giving options on what can fix.
Pretty demanding i know
Would you be able to help me access the main menu then
Would be grand
If you need further assistance you can go to the forums, give us all the info about your system then we might be able to help you.
IM stuck on this page without change
Have restarted my computer modem steam reinstalled flushed dns
and considering several other players are suffering from teh same issue
I can safely say it's not user end
It's clearly the servers
@quasi star did you try running steam as admin?
My game is constantly crashing. Whenever I get into a game and I am parachuting It crashes and i can never get back into the game.
how do i invite here
Anyone else not able to connect?
Yep
scheduled maintenance
Maintenance op
Hello? It keeps saying connection closed
anybody else besides players going to actually help us out on the official serv on the help tab???
We have scheduled a one-hour maintenance to implement additional changes to our backend system needed for an anti-cheat measure. This maintenance will start at November 15th, 11AM KST / 3AM CET / November 14th 6PM PST. We apologize for the inconvenience.
152
1180
thanks
in my time is 10.10 so when is done?
what does this mean, please help
Anyone else get the leaver bug? I posted it in here somewhere a week or two ago but basically a bug where when you willingly Exit to Lobby in pre-game, the game consistently asks the user to Reconnect or Cancel effectively gving the player no choice but to play the game if he/she cares about rank. I understand most play recreationally and for them it isn't a problem but if you are top 100 or top 250 it can be grueling trying to find a group of people willing to play rain/fog when most just leave those lobbies entirely. The loss is severe if the cancel option is chosen as well, I may lose 50-60 rank off that Cancel whereas I may win like 5 to 15 rank per win. I've confirmed this bug with a few other pubg exp members but assume more than just a few players have the issue as most may not check rank. If anyone has a workaround or any suggestions I am more than willing to try them as forums are pretty dry for replies.
@lofty briar
@bright mason
@acoustic nexus
can one of you's change my name on discord to Jozywokp
I can not invite my friend, seems like it is laggy, getting to main menu taking way too much time now
is there any plan to add some kind of in-game log about crate usage and rewards from opening them? I feel like I've lost half a dozen in-game currency crates and several real-money paid crates from the marketplace.
or even add a log on the website
@fierce pivot I love rain/fog maps. I don't know why people leave them.
What ports does PUBG use? I want to configure QoS for my router to prioritize traffic from PUBG so that the ping doesnt go crazy when someone browses facebook
Can anyone explain to me why I can't hear my teammates in game? I dont have it muted, I have tried both all chat and team only chat.
My friends can hear people ingame, but I cant.
And they cant hear me either
guys
it says i have 2.6.41 and need to update
but i dont have any updates to do
help? xd
Is game offline
I do not hear all the players and teammates, but I can speak
Can anyone help me rn?
ok my friend has this problem
the second message is dutch it sais something lik "windows can not acces the specified device,path or file. you may not have the apropriat permission to accs the file."
anyone?
Run the game as admin
already tried he also tried reinstalling the gaming and starting steam in admin aswel, just now he tried windows update but nothing seems to be working
hello guys,i need ur help please.Im playing the game atm and everything is fine,it counts the points,it shows my nickname inside the game,everything is fine. But it doesnt show my nickname on leaderboard,im "shadow".If i had something like ban,i wouldnt run the game at all.What is happening?
hey @long fiber i don't know what could help maybe restart your game you will get the option to reenter the lobby you where in
and btw i have a slight feeling this help text channel is pretty much useless
i did a verify,restarted everything..i dont watch my self like that,everyone is watching me like that
nobody rly answers
?
Any admin/moderator of this discord that can PM me?
@vital anchor my DMs are open
i need help my game wont let me press play
or anything
i unistall game and everything nothing workingf
do the other buttons work? can you take a screenshot ofthe game?
Okay Iam just frustrated that's all
I will dm my problem to you since no one answers pms on forums xD
Hope you can help with this in any possible way
why my fps low after update
how many fps do you get and what are your PCs specs, your game settings and testserver or normal?
Anyone getting network lag
what is the most working way of picking up items
if you spam right click, theres 20% change that your guy actually picks it up
Ever since the new update I can't search people to invite them to a party.
@ivory jasper please leave me your friends name. Additionaly to prevent a ban on you because of your name, please give me a new name for you
Performance is absolute trash, fps went from 110ish to 40-60 after latest update.. is this something they know about or are we SOL and have to wait till 1.0 for performance to go up again?
Basically have to play test server only for the next month so?
@pearl dune which update did lower the fps for you? the testserver or the normal one?
need help, when i want to invite my friend i can't search for his nickname.
@coarse junco The live game one, test server runs great actually
i don't hav any informations on that right now but can look into it tomorrow
my voice chat isn't working. If I hit my push-to-talk key my mic indicator never comes on
I hardly ever use it but lately I've needed it
GPU: GeForce GTX 1050 CPU: Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz Memory: 16 GB RAM (15.95 GB RAM usable) Current resolution: 1920 x 1080, 60Hz Operating sy...
ign: feng147369
@manic dew do you have a reshade?
there Is any Mods Here ??
!report
If you wish to report a player please follow the instructions here: http://forums.playbattlegrounds.com/forum/35-report-a-player/
If you wish to report a player or appeal a ban please read the instructions inside.
what do i do when i recieve this message when installing cannot find MSVCP140.dll" tried to access it, but says download fail. anyone?
Any possible way i could talk to a moderator about a issue me and my friends have come across
please add me and contact me when you can
Or me, Im the friend that is having the issue.
Is an i5 3550 3.2 paired with a gtx 770 2gb asus and 8gb ram ddr 3 and hdd good enough to hit 60+ fps on 900p very low 100 res scale
Cz i am sure not getting them while my friend gets 35+ on high 1080p 100res scale same specs no ssd
Help ples?
Ma name E jEFF
your friend is hacker
😂 he's my neighbour 😂 i bought him his pc
Fiz download do game no meu Android .. Não tem nenhuma sala exclusiva para Androids e iOs?
So i need an someone who works in the pubg department that fixes serios flaws/glitches in the game, found something game breaking that can make servers crash or give players an unfair advantage. last night we crashed a server because of this serios flaw
@gleaming vector
The forums no longer work?
oh i see nobody's interested in a GAME BREAKING glitch, should i just keep it to my self til someone else finds it and abuses it
whats with squad fpp leaderboards
When will the optimization be
@shadow aurora u tried the test server?
does an apprent update, gets reset, comes back into game, gets good stuff, all of a sudden gun shots are super quiet, but friends game is fine ?
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/7da4fn/recent_performance_loss_is_due_to_game_executable/ the multiple body looting lag is back.
i see your anti cheat system is shit once again, we had to run 90% of the map one end to one end, barely suviving on meds in the blue zone 3 times, only to be knocked by a aimbotter using damage mods
After Update of Windows 10 Fall Creators PUBG constantly crashes with or without errors... any fix?
i am getting tired of playing with people from china 85% of them use cheats every single round to the point where i now have VPN to play EU Servers because the chinese people there lag so bad they actully suck at the game to point where the hacks there are pointless
So what happened to game performance...? Restarted the game and now it simply refuses to run above 30fps
Game boots at 59-60 FPS and as soon as the lobby page loads it tanks to 20-21
None of the settings make any difference and the whole computer is hitching because of the game, very noticeable in voice comms
Same dude ...
I just bought this computer 2 months ago and it has a really high graphics, and I can't run the game with an FPS above 40 with tons of freezes and lags
@viral cedar specs?
"really high graphics" doesnt sound too convincing, i have a 1080ti and would say that i have a ridiculously OP pc but not "really high graphics" that just makes u sound like u dont know waht ur doing
1080 4gb, i7700, SSD 1T, 16gb ram ddr4 mate
you are beeing throttled by your ''4gb'' card
Doesn't make any sense, how does my computer run the game with 40fps dude, that doesn't make sense, people with i5 7k GTX1050ti & 8gb of ram run it with 70
does that make sense to you?
What windows do you guys have? If 10 maybe GameDVR is on? That usually make games run worse, just a guess
But 1080 with 4GB? Are you sure about that?
just started having really bad lag in the inventory menu, whenever i take items it lags really hard
anyone know of a fix
just started this week
only from death crates though, everything else its fine
My windows updated and now a global shader cache file is missing?
Did you verify the game cache?
should right click on pubg on steam > properties > local files > verify
Or you could help in the help section Mitch.
instead of being a douchebag.
stupid questions deserve stupid ansdwers
not sure how it's a stupid question if you've never done it before.
lol
you should probably steer clear of help if you don't enjoy helping others.
ty ^^
Let me know if that doesn't work @pastel meteor
Says all files validated
still showing global shader issue?
yup
What gfx card are you running?
why are ranks frozen?
stuck on this screen, just played like 20 mins ago
Finally. They took their sweet time getting here.
@frail escarp are test servers up? and if so, are there squads?
No, they aren't up.
aww thanks @tepid fox
No worries.
Who can I talk to about getting a false steam ban for legit doing nothing but using reshade etc?
probably the forums
a lot of people have been getting banned for reshade for some reason
If i buy pubg from china with vpn i can play on normal sv?
@Enforcer#3287 No-one has been banned for re-shade, it is not detected as a cheat by BE. You can put a ban appeal in on the forums.
@hasty beacon please DM me regarding the bug you found, thanks.
PM Sent @weary warren
i need help my game wont let me press play wtf
need help asap
game let me load up but doesnt let me press play why not
Leave team bottom left?
wont let me press anything but refresh and exit game thats iot
it will let me refresh but wont let me press play or anything
!invite
Invite URL for Discord: https://discord.gg/battlegrounds
@tribal pike Please take a loom at this thread for common fixes https://forums.playbattlegrounds.com/topic/36658-read-first-common-fixes-template-for-performance-connection-bug-report/
Hi Players,
Please take a moment to read through this post and attempt all troubleshooting method so we can attempt to help solve your issues with you...
hey can i get some help just recently out of the blue my pubg stopped playing sound
this is the first time this has happened
woult it be possible that you muted it by accident?
try pressing CTRL + M while ingame
lol im stupid thank you yes that was the problem
my pubg has been running really bad like 5 fps and teleporting a few feet to happned all of a sudden one day (3 days ago approx) had great fps and some really good games had a long win streak.) the very next day bam, ive tried reinstalling pubg, updating drivers rolling back drivers, verifying game files but nothing
why is there never any comments from mods or admins / devs on this topic? none on redddit and no tweets
does any1 know how to solve this problem i'm having? I've tried restarting it and everything, and it just doesn't work
how do I do that?
