#🤝│community-troubleshooting

1 messages · Page 54 of 1

quick chasm
#

The loading screen gets stuck quite often and thats the way to get it working

errant torrent
#

yeah doenst work 😃

novel igloo
#

yup

lime garnet
#

The day I want to play PUBG, the day I get the server too busy bs

quick chasm
#

Well then theres nothing we as users can do. Something happened with the servers when they aren't granting the connection

tropic palm
#

hey, any way to report bugs aside from posting on the forums?

quick chasm
#

Went through basic troubleshooting?
Steam restart, verifying game files, pc restart?

#

@tropic palm forums are the most effective way as each report gets reviewed by a staff member

tropic palm
#

that wasn'

#

wasnt* my question

#

thanks anyway

quick chasm
#

You could forward the bugs directly to community managers if it is a serious exploit that shouldnt be posted online infront of mass of people, but don't quote me on that.

If you have such thing to report and don't want to spam them all, i can forward it to the right person for you

fossil sorrel
#

How 2 show the helm and armor on FFP?

quick chasm
#

You can toggle hud options for weapons and armor in settings @fossil sorrel

fossil sorrel
#

Hmm dident finde it try again

quick chasm
#

They show up on your screen while playing. Im not on my pc to show you the screenshot where it is but its pretty easy to find.

viral monolith
#

@frank moon @gleaming vector , @low crater and i were just trolled by @sick laurel who just started shooting at our backs and being really annoying in voice

snow jay
#

Hey guys, I've been having issues with BattlEye for a while, wondering if anyone could help fix it because I've tried a lot of different things to no avail https://www.reddit.com/r/PUBATTLEGROUNDS/comments/6rsgxy/can_anyone_help_me_figure_out_what_is_wrong_with/

edgy charm
#

My game after about 10 mins into a game says Network Lag, I cant move or do anything then it kicks me from the game. This has happened 6 games in a row now and I cant even finish a game. This only started happening after the new update

vernal heath
#

Okey so i just started to play PUBG and so far it's OK.
got a few problems that i want to fix, but it's pretty hard cuz i simply don't know how yet.
i googled some settings and basically did copy it and those are realy good i like them. but then again i still get an annoying message: Network lag.
What does this mean? like i have checked my internett which is 150/150 and never gotten any lag elsewhere. my pc is up to date with the graphics and stuff. at least i think so ^^
so how do i fix this? asked a few friends aswell but all they said that it might be an update they are doing on the servers. help plz!!!

chilly bear
#

The network lag probably isn't caused by your internet. It is most likely on the server side, nothing you can really do about it, just wait for it to go away

late solar
#

so annoying getting stuck..

#

btw, i think the lag comes from the servers, i had the message "too many players, try again alter" or something like that.

vernal heath
#

yeah i had that message first but went in and out of the game and then that was fixed. but okey i'll give it a few days and see what happens. but is it anything i need to check first?
like settings, update of drivers in the pc, evne tho i know they are since i did it 3 days ago. contact my internet support company

blissful sparrow
#

I wish there was a way to get in touch with the Esports Division becuase they don't seem to have been seeing my emails ( I assume the email is clogged with late applications or something.). I just have a few statistical questions that would be cool to have answered.

outer ember
#

How do I buy keys for Gamescom crates?

shrewd thunder
#

buy crate, click on crate ingame and buy keys is on the left hand side, steam window pops up with purchase details.

desert pagoda
#

It the shadow tone/colour difference between the detail settings intentional or an artifact of UE?

languid flume
#

Is there any fix for buildings not rendering at the start of a game? Its happening to me every game

shrewd thunder
#

invisible or potato buildings?

languid flume
#

potato

shrewd thunder
#

most likely fix is unfortunately getting more than 8gb ram or using an ssd

#

if you dont have already

languid flume
#

ahh ok may explain it

#

have 8gb ram and hdd

shrewd thunder
#

game still early acces might improve in time without upgrading

languid flume
#

yeah, thanks 😃

latent niche
#

Every time I launch the game or have to return to lobby it fails to connect and I have to hit cancel and reconnect for a random number of times before actually connecting

#

Anybody else got this issue or know how to fix it? Have had it since the the patch prior to the big monthly update

brave talon
#

are you alt tabbing smithy

latent niche
#

Yeah, but ive done that many times before this

brave talon
#

dont do it when you're queing

latent niche
#

And when I load the game up for the first time I dont alt tab and still get this issue

#

huh

brave talon
#

Don't alt tab when you're loading the pubg game up

latent niche
#

Its when I want to return to the lobby

brave talon
#

or before you queue into a game

latent niche
#

This isnt the place to beg for the game @viral monolith

brave talon
#

@latent niche what does your screen say exactly when you return to lobby

latent niche
#

The connecting screen

#

Im pretty sure tabbing out has nothing to do with tbh

#

''Connecting, waiting for server response''

brave talon
#

@latent niche maybe but tabbing out during games and such causes problems for me so

latent niche
#

Not for me though, and I dont wanna not tab out cos the devs caused an issue. I wanna look at stuff between games \ 😄 /

brave talon
#

@latent niche ur fine for that but when your game loads and you alt tab it crashes it

#

at least for me

#

what servers u play on?

#

and by game load i mean joining a game

latent niche
#

Yea but its not connecting to the lobbies, its connecting the main menu

brave talon
#

this only happens when u reconnect to a old game or try to play new game or both

latent niche
#

atm you cant reconnect to a game

#

But its every time I launch the game and connect to the main menu and every time a game ends and trys to reconnect to the main menu

#

You cant really expect to join anywhere and just say ''hey, someone buy me this $30 game''

#

Nobody will know you or want to

#

If you arent old enough to get a job ask your parents mate

#

Thats all I would say

#

No

rancid oak
#

ive been having the same issue as @latent niche for the past 2 weeks, and nobody has managed to find a solution.... starting to get irritating having to restart my game 15x just to load to the menu especially when im playing with other people. i spend more time trying to load to the menu than actually playing per day it feels like

latent niche
#

Yeah Keith

#

Nobody seems to care about it and the devs havent adknowledged it as far as I can tell

rancid oak
#

yup @latent niche

#

i dont understand why they havent either, over half of my friends have this issue and im sure there are many more along with it

latent niche
#

Yea :C

plain ibex
#

Same issue and it has become way worse today. Just refreshed game for 5 minutes to get into the menu. And my friend is still refreshing it...

red surge
#

buildings either won't load or not loaded properly in fpp server

shut pier
#

@past mantleth Stark#9771 @latent niche im also getting this issue for the past 2 weeks keep your chin up it will be fixed

latent niche
#

One day 😢

stuck anchor
#

I can't hear behind me in first person

swift fiber
#

anyone can help my friend

#

he bought pubg

#

and its showing this thing

#

and tried to verify the files

#

and still showing this thing

stuck anchor
#

@swift fiber Has he tried to reinstall?

swift fiber
#

yh

#

2 times

vestal cloak
#

Did he remove the entire PUBG folder from his steam folder or just uninstall on steam?

swift fiber
#

just uninstall it from the steam

#

2 times

stuck anchor
#

@red surge @shut pier Do y'all have the game on a SSD

tropic palm
#

hey, do fpp game mode stats count towards general stats?

shut pier
#

yeah @stuck anchor

stuck anchor
#

The fixed it for me idk what to say @shut pier

#

Sorry man

swift fiber
#

😦

vestal cloak
#

@swift fiber have him try putting that in the launch options > Right click PUBG on steam > Properties > set launch options

#

-force-feature-level-11-0

swift fiber
#

ok

shut pier
#

its server side so ill just wait for the fix @stuck anchor

vestal cloak
#

What graphics card does he have?

stuck anchor
#

Is anyones sound only front facing? I can't hear anything if I turn my back to it

swift fiber
#

i think amd something vram 2gb

#

8 ram

#

core i7 4gen

vestal cloak
#

Need exact name on the card

swift fiber
#

ok wait a minute

shrewd thunder
#

winkey > run > dxdiag > 2nd tab will tell you

swift fiber
#

1 minut

#

e

#

VIDEO CARDD: AMD RADEON HD 6700M SERIES

vestal cloak
#

Ok that doesn't support dx 11

swift fiber
#

so?

vestal cloak
#

Which is what the game runs on

swift fiber
#

pubg

vestal cloak
#

Maybe, just have him do dxdiag

swift fiber
#

what should he do

#

with dxdiag

#

please

vestal cloak
#

Winkey > dxdiag

swift fiber
#

explain

#

what is winkey

#

where can i found

vestal cloak
#

The windows key

#

Between CTRL and Alt

swift fiber
#

and

#

?

vestal cloak
#

type dxdiag

swift fiber
#

he did

#

and?

vestal cloak
#

What does the DirectX Version say under system tab?

swift fiber
#

11.1

vestal cloak
#

Hmmm ok, let me see

#

If I can find anything else

swift fiber
#

but please help me

vestal cloak
#

I'm looking

swift fiber
vestal cloak
#

https://forums.playbattlegrounds.com/topic/44885-cant-load-game-global-shader-cache-missing/ this is the only thing I can find currently which was posted on Thursday, it could be an issue with the game atm or the card and would have to wait until it's fixed "if possible", but honestly that card isn't really fit for the game imo and should upgrade to something else

#

That's as much help as I can provide right now, sorry.

ripe sequoia
#

Potato buildings are back

#

FFFFFFFFFFFFFFFFFFFFFFFFFFuck

#

literally my fps goes down to 1-3

#

for 5minute

#

high CPU usage

#

but everything works fine when it all loads

tribal stone
#

6700m supports dx11. not dx12

worldly kernel
#

what's the discord server link?

tribal stone
#

THERE IS NONE

#

I dfunno

dense sandal
#

!invite

regal vaporBOT
dense sandal
#

@worldly kernel

cosmic hamlet
#

When will the weekly crates reset?

sweet willow
#

if im global BE banned, i can't play BE games on this PC?

severe ocean
#

i cannot hear anyone anymore in voice. I can hear teamates but not enemies.

tribal stone
#

Account banned

#

Probably

severe ocean
#

wouldnt i get a notification or something if i was banned

#

also is there a way i can check if i am banned?

delicate flower
#

@cosmic hamlet every monday morning i believe

#

monday/sunday

topaz bone
#

[/script/engine.player] ConfiguredInternetSpeed=50000 ConfiguredLanSpeed=50000 [/script/onlinesubsystemutils.ipnetdriver] MaxClientRate=50000 MaxInternetClientRate=50000

#

that do anything for hitreg?

#

im skeptical of pmuch all engini.ini commands

normal jungle
#

AutoHotkey viable workaround for bug preventing lefties from playing game (can't move forward with "i"...)? Do not want to be banned. Also, does not seem bug has been acknowledged :/

viral monolith
#

@severe ocean Yeah I have only heard like 3 non team members since the hotfix. Don't think this is a ban unless they unjustly ban people for only talking lol. I am done with the game cause the people I met in the lobbies became friends and it's like 90% of the fun

severe ocean
#

@viral monolith yeah I have no idea why this is happening. My brother has the problem as well and he hasn't said anything really in voice chat. I just miss screaming at random people that I am in a 1v1 with as a scare tactic

craggy bay
#

hey question how do you report p[eoplee in discord for saying uncalled for things?

severe ocean
#

Maybe message an admin, mod, or someone part of the community team @craggy bay

craggy bay
#

it wont let me

gusty plover
#

Team room 16 has a max of 3 players and i think it should b 4...

nimble wadi
#

are they ever going add the ability to turn off teh character render in the ivnentory screen?

#

the lack of this feature is ruining my gameplay experience

severe ocean
#

why do you want to turn it off?

#

also i havent heard of them planing on doing this

viral monolith
#

WHen will the reconect button be added back in?

solar crown
#

@severe ocean I takes resources to render it and could possibly lag someone a little i guess

nimble wadi
#

@severe ocean the render of your character in the ivnentory screen

#

it makes some peopels games freeze when they open inventory

#

@solar crown mine isnt a little lag

#

its a fll 5 second freeze

#

or more

#

ive gotten 15 seconds

solar crown
#

That happens to my friend as well

#

It sounds horrible

nimble wadi
#

it shouldnt be that hard to have an option to turn it off

#

ive been complaining about it in here for weeks

#

i wish i could talk to one of the actual devs

#

it seems like a reasonable suggestion

solar crown
#

Well from what I imagined, it shouldn't been too hard to make first person servers, only real difficult thing would be to host more servers, but I don't make games, so I don't know fully

#

The no team UI bug was super weird to me. I had no idea how that came about

#

At least directly from FPP

snow pecan
#

in game mic will not work

sonic herald
#

My game keeps getting stuck on "Connected. Waiting for response..." It takes 2 minutes almost exactly every time to get into the main screen..

#

I've reinstalled, verified game, reloaded ui and it still gets stuck

#

Makes it hard to play with squads when it takes that long after every round

#

Sometimes it even loads in instantly..

thorny bloom
#

have you tried changing and flushing your dns?

woeful bluff
#

no fkin stats are recoreding

#

i havew 4 wins yesterday

#

and not one is showing

#

wtf is going on.

thorny bloom
#

they probably didn't enable scoreboard yet again too busy fixing the game breaking bugs instead

versed wigeon
#

Hey all! Not sure if this is the right place to ask but here goes 😃 I got the pleated mini-skirt from Gamescon crate and I would like to sell it. Steams market says: "Tradable & Marketable After: 12.8.2017 klo 3.00.00" Why is there such restriction? I've seen ppl already sell those items. Is there something I can do?

dapper kindle
#

can some1 please fix this freezing bug its so annoying, once it stops freezing i cant shoot or reload

fringe warren
#

not sure if here's the right place to ask for help. but theres a bug where im currently having -49999 BP. everytime i win a game it jsut slowly reduces bit by bit.

crisp dawn
#

@versed wigeon there's always a 7 day restriction for items from key crates

#

@thorny bloom could you elaborate on changing/flushing dns I'm getting the same problem as Hiry

thorny bloom
#

@crisp dawn sure lemme get a link

#

It may work then

#

@sonic herald

crisp dawn
#

Cheers I'll try it after my next game

#

Didn't work unfortunately

raven field
#

I am experiencing this issue like 3 days already, I keep on hanging at the connected, waiting for response thing. Haven't been able to play since then.

grand bolt
#

same

silk sand
#

@crisp dawn @thorny bloom
The game still doesn't have official ports for routers
I think that would fix network lag. Im sure devs are workin on it.

#

@thorny bloom me and wags tired a lot of things like 2 days of trying to fix network lag problem still nothing. But we believe ports would fix

thorny bloom
#

Ah okai thanks for telling me @silk sand

#

😃

silk sand
#

Good morning btw 😃

spark parrot
#

Oh okay sorry

#

took them down

silk sand
#

mystic cloak
#

is "waiting for response" screen, that's going on after recent monthly update, is a known issue? It takes about 10 minutes to get into the game.

silk sand
#

@mystic cloak Refresh UI/Restart Game

mystic cloak
#

im doing it like 10-20 times

#

for game to work

pastel anvil
#

need to add some feature like "remember what gamemode i played last game..."

#

going from solo fpp to solo after a game...

#

or duo fpp to duo

modern prism
#

Anyone getting that bug where it doesn't render (or SHOW at all) anyone buildings ?

lost river
red nacelle
#

that usually takes 10-20 sec with me to load

hollow python
#

@glossy burrow i got this guy named shorty bugging me and buddies talking ab blowing up my country

#

@eternal lake @acoustic nexus unsure how to go about reporting people in the discord

#

He is named Shorty, coming into our chat and sexually harassing this girl

quick chasm
#

@lost river Does your friend have the game installed on an HDD? If so, he should move it to an SSD if he has one. If not, then press tab when you land to force load the textures, it will freeze your game for a couple of seconds to load them

#

@modern prism same procedure like above ^ (:

modern prism
#

Thanks

lost river
#

kk thanks

upbeat dome
#

quick question. What times do crates reset? Is it tonight or is it on Thursday's now because thats when these new crates got released

quick chasm
#

Mondays or Sundays depending on the Timezone you are in @upbeat dome

upbeat dome
#

ok thank you!

quick chasm
#

🍻

snow jay
fringe warren
viral monolith
#

Where do I go to upload video of a guy teamkilling me

quick chasm
cinder cloud
#

@snow jay have you reinstalled the game?

raven bolt
#

i'ts legal to use the program "reshade"?

silk sand
#

@raven bolt Yes it's

#

You can use it.

raven bolt
#

@silk sand thank you 😄

tough basalt
#

@eternal lake hello, i have a problem... i got a virus and my pc went wild... i did a full windows reinstallation but when i entered the game after the reinstall i saw that i am banned. i bought the game again on a new account but i don't wanna get ban again, i have the same ip address and mac. can you help me not to get ban again by doing nothing!!!

snow pewter
#

After the new update,my textures aren't loading fast for some reason. Any fix for it?

snow jay
#

@cinder cloud as it says in the forum link, yes.

raven bolt
austere wedge
#

I can't play in borderless windowed at all, it literally gets stuck on one frame until I press alt+tab then it shows me the next frame. fullscreen is fine

#

i'm using rx 480 I tried turning off freesync

shrewd thunder
#

last guy who had a problem like that was using some multi monitor program that was causing it

#

he just removed startup programs till it narrowed it down to that

north iron
#

Anyone here that can provide assistance?

blazing linden
#

@digital glen I'll be home in around 30-45 minutes. I can get the footage for you then. Not entirely sure if it's only in fpp or both servers.

cunning cosmos
#

Edberg and Cyanide just confirmed that the game crashes if you press CTRL-M (mute all sound) during loading into a game.

north iron
#

I'

#

I'll take that a s a no.

coarse junco
#

@north iron just write your problem here, you will get the answers as soon as they see it

clear tendon
#

Changing from fullscreen to fullscreen (windowed) while in game caused game to freeze, had to force close

north iron
#

Every single game I playe. I freeze for 10secs after about 30secs-1min

worldly blade
#

Nice my Sound is bugged again.

#

Late game: Sound is completly gone nice!

viral monolith
#

@quick chasm Thanks

cinder cloud
#

@north iron Whats your specs

opaque thicket
#

anyone else having problem with reddot disappearing when aiming towards sky?

blazing linden
molten frigate
#

"Connected. Waiting for response" I've been getting that for the past week, it'll likely fix after awhile - but its been happening a lot. Any fix? @viral monolith

#

@coarse junco any idea if the servers are down or if its just a me thing?

coarse junco
#

servers are online for me

#

try leaving your team and restart the game

cinder cloud
#

@molten frigate i have that aswell keep trying to reload ui eventually it works

ashen ether
#

Alright, this is driving me absolutaly nuts. I can't seem to get the game to properly play in full screen windowed mode. There's three screen options: "Windowed, Windowed (Fullscreen), and Fullscreen." I've tried using fullscreen but the mouse doen't sinc with anything on the menu. So I then tried "Windowed (Fullscreen)". I'm assuming it's suppose to be a borderless window, but that doesn't seem to be the case. My task bar pushes the image down off the screen so all of it isn't visible. There's no other options in game that I can use that might fix this. I'm at a total loss and I thought maybe someone here would be able to help me.

kind pewter
#

invitational crate shows up in game but not in my steam inventory

#

i also bought a key but can't open it

tame dagger
#

if we leave with kills at the end but not get killed do we still get our xp?

#

i mean bp

timid anchor
#

@ashen ether Select hide taskbar, then unselect it

#

usually fixes it

blazing linden
#

@Ham Porker#7692 Maybe the issue is with your taskbar?>

#

Also, try restarting your pc

ashen ether
#

I've tried moving it to the bottom, the side, locking it, and unlocking it. What else might I be able to do?

blazing linden
#

Have you tried restarting your pc?

timid anchor
#

by lock do you mean hide or actually lock?

ashen ether
#

Already restarted it 3 times.

blazing linden
#

oh okay

timid anchor
#

hiding works, but not locking

ashen ether
#

Oh, I did also try hiding it too.

timid anchor
#

Oh wait sorry

ashen ether
#

But it just showed my desktop instead of the taskbar.

timid anchor
#

thats the wrong solution

blazing linden
#

Try going into the taskbar settings.

timid anchor
#

end the explorer task

blazing linden
#

^ yeah that

#

maybe your taskbar is just bugged for some reason

mighty zodiac
#

anyone elses option when searching keep resetting to solo third person even though your last search was for FFP? id rather it staye don the option of FFP instead of me having to slect it ever y time

blazing linden
#

Yeah that happens to me as well.

mighty zodiac
#

keep hitting search and forgetting it goes to default again and the cancel search button never works 😛

timid anchor
#

or restart I should say

molten frigate
#

@coarse junco @cinder cloud yeah, it seems to work after I refresh the UI a couple of times or I restart steam. But its been happening for the past week, is there going to be a fix for it or should I just redownload the game?

ashen ether
#

Uh, yeah I ended it and kinda got scared for a second but I found out how to get it running again.

timid anchor
#

well an easy way to open it again is to use the "run new task" feature in task manager

#

and just open "explorer"

cinder cloud
#

@molten frigate im not a dev so i can't answer that :p

timid anchor
#

@molten frigate not a dev, thats a bug, and yes it will be fixed

blazing linden
#

@molten frigate Have you verified the integrity of your files?

ashen ether
#

Yup, that still hasn't worked.

#

Uh, no. I'll do that now.

timid anchor
#

if you mean check your integrity, don't

molten frigate
#

ye verified and everything @blazing linden

timid anchor
#

thats not gonna do anything for you

#

@ashen ether change the setting from borderless to fullscreen

ashen ether
#

Fullscreens mouse doesn't sinc with the menu.

timid anchor
#

yes then switch it back

#

after you restarted explorer that should fix it, if not switching from borderless to fullscreen to borderless probably will

#

@ashen ether

ashen ether
#

Man, It's still not working.

#

I also failed to mention I have a duel monitor.

timid anchor
#

@ashen ether the issue is that the game isn't getting the highest priority for focus

#

I have a triple monitor setup don't worry, I've had this issue before

blazing linden
#

Oh yeah, I've had that issue with games before when I use to have a duel monitor setup.

timid anchor
#

what made you switch

#

i can't imagine life without 3 monitors

#

much less 2

blazing linden
#

Broke in transition to my new apartment

#

sad times man

timid anchor
#

damn

#

I feel for you dude

ashen ether
#

Would it just be easier to try and just use Fullscrean and figure out why the mouse pointer is offset?

blazing linden
#

lol

#

Yeah maybe try that instead. I think it has more to do with your setup than it has to do with the game.

bright steppe
#

Anyone know if steam offline mode is reflected in the in-game friends list? or are you shown regardless?

ashen ether
#

Well, other games work fine with my setup, so I think it is the game.

timid anchor
#

The issue with fullscreen is something to do with the resolution setup

#

The issue with borderless is that there's something else running taking priority of the focus

ashen ether
#

So maybe I just need to close all my windows but the game?

coarse junco
#

If you have your Task Bar not at the bottom of your screen it might cause problems

ashen ether
#

I've tried putting it on the bottom.

timid anchor
#

No that's definetly not the issue

#

download this

#

It'll help you find the process stealing the focus

#

In fact with this explorer you can set the game's priority to max

#

@ashen ether

ashen ether
#

Well, I think I found out what was causing the mouse offset.

#

I put my task bar on the bottom, and the offset is gone.

timid anchor
#

Again thats weird and shouldn't be the issue

#

borderless windowed mode is life saver for more than one monitor, so I reccomened you fix the priority issues

desert pagoda
#

the mouse effect has been there since the beginning and is described in multiple posts on the forums and still has not been resolved. quite a pity that UE has this

#

borderless window mode will lose you some fps right?

#

putting your taskbar on the bottom makes this game playable. anywhere else and it's bugged

timid anchor
#

borderless windowed mode has neglible impact

#

but the producitivity impact is huge

ashen ether
#

So, what am I trying to do with this software? Am I trying to put it's priority at Realtime 24?

timid anchor
#

yes

coarse junco
#

i wouldn't suggest that unless you have a realy good reason to do so

ashen ether
#

Everytime I try and do that it goes to 4 Low

timid anchor
#

it should be on 8 by default

ashen ether
#

Background

timid anchor
#

Yeah there's your problem

#

don't know why its setting itself back tho

coarse junco
#

i wouldn't set it to more than 10

timid anchor
#

try setting it to 10 or 8

ashen ether
#

Hah, I think It worked.

timid anchor
#

What did you do?

#

@ashen ether \

ashen ether
#

Exactly as you said.

#

But I had to restart the game in order for it to work.

#

Yup restarted the game again and it still works.

blazing linden
#

Awesome, glad you were able to fix the issue.

ashen ether
#

Yup.

#

Thank @timid anchor

timid anchor
#

np

wild latch
#

I keep getting stuck on the "Connected. Waiting on response" screen. any fix for it?

unreal barn
#

would it be acceptable for me to use autohotkey for keybinding ? (please understand im not trying to create an advantage like auto fire semi-auto guns i just need to bind keys to other keys)

timid anchor
#

@wild latch reload lobby

#

@unreal barn use common sense with autohotkey, will it give you a clear advantage? if no then its cool

#

Because how would they know you are using macros unless its evident you are cheating

unreal barn
#

its just to press two keys with one click because im left handed using a right handed config

timid anchor
#

@unreal barn like i said, how would they know you are using macros

analog forum
#

Hi I am having the same problem as @wild latch . I have try disconnecting and recconecting as well as verifying the game cache. No joy with that. Has only started happening to me since the latest monthly patch.

timid anchor
#

the only way they would find out is if it was obvious (autofire etc etc.)

unreal barn
#

ok thanks for the help

timid anchor
#

@analog forum did you try reloading the lobby?

harsh coyote
#

After this patch house loud realy long. 😦

analog forum
#

Do you mean as in cancelling and reconnecting on the waiting screen? I have tried that and it does not work. It will eventually connect me to the main menu but it usually takes at least 5 mins. this happens when starting the game up and after every game I play.

timid anchor
analog forum
#

Oh yeah I have tried that and same problem still. Any other suggestions?

timid anchor
#

no im out

analog forum
#

No worries cheers for the help anyway

shrewd summit
#

same problem with me walrus

#

game worked perfectly until last patch

desert pagoda
#

how do I force pubg to accept chromium as my browser?

#

it is always blocked by the stupid anticheat.

#

I will not revert to edge or IE as standard browser for pubg.

blazing linden
#

Memory leak just crashed my game, I was in the top 30 with some good gear. This is really frustrating.

shrewd summit
#

top 30 is minor

wild latch
#

@timid anchor refreshing lobby works like, 1% of the time

timid anchor
#

I have no idea then

#

always has worked for me

wild latch
#

every now and then I can manage to cancel the connection then reload it and it works

grand saddle
#

Just been in a game

#

and i was able to run through walls

#

and see people through walls

#

got screenshots

shut pier
#

cant buy key for crat

#

e

#

is there an issue with it just now?

polar gazelle
#

I need help with a crash that has been happening for a while

#

My friend bought me the game maybe 3 or 4 days ago and just about 2/3 games crash either right before i enter the game in the loading screen, or when im in on the island with the countdown timer, the ground is like all black and the sky is too. I love this game and i dont want to not be able to play it.
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Memory (RAM): 24.0 GB
Graphics: Duel NVIDIA GeForce GTX 560 Ti
Gaming Graphics: 4096 MB Total available graphics memory
Primary hard disk: 83GB Free (466GB Total)

blazing linden
#

@shrewd summit Right but I had the potential to win the game. Regardless of the position I was the crash still happened so it was annoying regardless.

grand saddle
#

oh... and why the fk is my gpu running at 100% constantly

#

even on main menu

#

its crashing my pc because of it

shrewd summit
#

Yah annoying I understand.

#

@craig optimisation I guess

grand saddle
#

@shrewd summit its so frustrating

#

i've just been running through walls

polar gazelle
#

@astral hare the lowest

#

1920x1080p res tho i run it on lower but still crashes

shrewd summit
#

I'll go back to playing the switch for a while. Seems pubg is getting stuck on connected waiting for response which just make every reload take 5mins

grand saddle
#

brilliant

#

my desktop is now jumping all over the place

#

thanks to my GPU being so overly hot thanks to PUBG

naive ocean
#

not being able to see my score at the end of a match is really fucking annoying

feral tree
#

anyone not being able to load their clothes in the game right now?

#

my inventory for pubg is not loading either

viral monolith
#

Yep and can't even click ready up and/or game keeps making us hit the refresh button

#

Right now all of us are stuck readying up 😦

cosmic coyote
#

HELP

#

I CAN'T EVEN READY UP

glad magnet
#

^^^

shrewd summit
#

More people who post more attention it gets

glad linden
#

can anyone help me, i cant put on clothes cause my inventory wont show up and neither does my BP

hushed magnet
#

how often do flashy colours fix a dead pixel?

sand roost
#

has the loot rate changed since last couple of updates?

quick chasm
#

@sand roost i think they have had info about that in their last monthly update

#

well the one before this one

sand roost
#

oh ok just wondered cus seems less around in general

#

i no its random anyway

quick chasm
#

this is from the previous monthly regarding some items

#

@hushed magnet i dont think different colors can fix a dead pixel

sand roost
#

thanks @quick chasm

little oar
#

blobwave Hey, my friend has no clothes and all his BP is gone -- he's too shy to start the convo himself, but anyone know this issue? Reloaded the UI, restared the game etc but nothing happened. @dusky hemlock

shrewd summit
#

@little oar been getting same problems.. seems to be server issue

swift fiber
#

guys my friend has the same problem

#

what should he do

little oar
#

Ah ok @shrewd summit he fixed it, needed to go one game solo and it loaded

#

No wait

#

Apparently it only work for him to match up solo, and very rarely in duo. So odd.

dusky hemlock
#

i do have clothes in game 🤔

#

just not in the lobby

swift fiber
#

guys

#

can anyone help me

#

please

blazing linden
#

With?

swift fiber
#

this prolem

blazing linden
#

Oh

#

Verify integrity of files?

swift fiber
#

he've done that 5 times

blazing linden
#

Do you have reshade installed?

swift fiber
#

what is that

#

please guys i need a help

old elk
swift fiber
#

please\

shrewd summit
#

@old elk please post in the thread on the forum. More devs that see the issue more likely they will do something. It's been happening to me since last patch, makes me not want to play

worldly kernel
#

what happened to all my cosmetics?

#

they all just dissapeaered

#

what the heck

#

nevermind hecklin 🅱roken game I got my stuff back

rose snow
#

Since the new monthly update which included the new crates, clothing, etc., my game has had an odd render issue. It's not the usual issue that people have been having of buildings not rendering in and not being able to do anything but my grass isn't rendering properly, buildings aren't fully rendered, only partialy, slim textures (parachute strings, fence wires, wheat, bars, bridge cables) are near transparent unless right up close. What can I do to fix this? I have tried reinstalling, verifying cache, and changing my in-game settings but nothing has solved it.

#

Posted on reddit and steam, no response to either.

#

If anyone here knows what I can do to fix it, please do tell.

swift fiber
#

anyone can help me?

#

please?

viral monolith
#

@worldly kernel got exactly the same problem got a fix?

shrewd summit
#

Fresh install sevaglion

#

Desert just try join a game. Seems to be servers going haywire

timid anchor
#

@rose snow Either not enough ram, or too slow of a GPU

rose snow
#

I don't see how that would be an issue when it wasn't before the new update.

swift fiber
#

wfym by fresh install

rose snow
#

8GB of ram and a 1060.

swift fiber
#

wdym*

timid anchor
#

8gb isn't enough as far as I know

#

friend has 8gb and a 1060, same issues

viral monolith
#

was fixed after game same issue

timid anchor
#

when I have pubg open it uses ~9gb

rose snow
#

Friend with 8GB doesn't have this issue though.

#

Which is odd.

#

If it was my PC not performing properly, I believe it would have been an issue before the new update, not just after.

timid anchor
#

gpu then

#

like I said, friend has the same issues and has a 1060

#

I don't have those issues and I have a 970

#

different friend just recently started having the same issues; 750ti

digital glen
#

@swift fiber What gpu do you have?

swift fiber
#

VIDEO CARDD: AMD RADEON HD 6700M SERIES

#

directx 11.1

timid anchor
#

thats way too weak

digital glen
#

On board gpu from a laptop I assume?

swift fiber
#

no

#

you mean

#

intergrated?

digital glen
#

Yes

swift fiber
#

no its not

#

i dont think so

digital glen
#

Usually the m represents mobile

timid anchor
#

M means its small form factor

#

for laptops

swift fiber
#

cause its 2gb vram

digital glen
#

That's your issue.

timid anchor
#

even if its not M series, HD 6700 is way too weak

digital glen
#

Your gpu can't run the game it looks like

timid anchor
#

are you on a laptop or a desktop computer?

swift fiber
#

its run gta v

#

on normal settings

#

108p

#

1080

#

some setttings med

rose snow
#

Comparing this game to GTA V is near impossible.

swift fiber
#

on40 fps

timid anchor
#

@swift fiber are you on a laptop?

swift fiber
#

its not me

#

my friend

#

yh

#

he's on a laptop

timid anchor
#

then there's not much he can do

#

besides buy a new laptop

#

or build a computer

karmic parcel
#

Hey all, I have a problem 🍆 So i got the game today, and i cannot look around. I can only move left and right x-x Could anyone help me ?

#

I cant move the camera vertically

#

to look for loot etc

rose snow
#

@karmic parcel press ALT twice.

karmic parcel
#

I'll try that

digital glen
#

@karmic parcel Sometimes it's a bug from alt looking around the plane and while you parachute down. When you get on the ground it sticks. Restarting the round/game fixes it. Make sure your free look key isn't bound to another key etc.

timid anchor
#

never experienced that bug, and I always hold down alt while going into the plane

digital glen
#

I've had it twice. My teammates used me as a meat shield lol

grand mango
#

My wifes PC won't run it, all the buildings look melted and it runs about 5FPS

digital glen
#

Specs?

grand mango
#

its my old PC, I just put a r9 290 in it today... can't rem the processor, i think its an E6600

#

i just reinstalled windows and stuck a faster HD in..... which made it run... just

digital glen
#

Usually those melted buildings etc is from lower than required system specs. If it does meet the min, people still have that issue, some don't. 99.9% of the time when a user puts the game on ssd vs hdd and has 16gb of ram instead of 8gb those problems go away. Game is not fully optimized yet, is why

#

Older processor prob the issue now

grand mango
#

it needs more ram yeah, but its too expensive for that old PC now... I will just wait till its better optomised

digital glen
#

Yeah exactly. No use throwing money at it.

grand mango
#

it runs lovely on mine! I tried all the tweaks etc.. i have given up now

digital glen
#

I've got an old boat anchor pc I've converted into a music machine lol. About all it can do. Well that and my son plays Minecraft on it lol

#

Your wife is going to be wanting you to build her a new pc soon!

grand mango
#

SSD and more ram will do it, but it can wait

ionic helm
#

Alright y'all I need some help whit my pubg. I really love pubg as a game but every time I run it I run into hight disk and memory (90-100%) resulting in my computer slowing down or even sometimes crashing. On the off chance that I load into the lobby and game the textures don't load in fully and take several minutes to load in and most the time I die before I can play. Here is what It looks like for me https://gyazo.com/c52f276999df6a638177e1ea378f5827. I play on the lowest settings for everything to try to help these issues. I have a GTX 960 for my graphics card and a i5- 4690k CPU @ 3.5 GHz. If there is anything you guys could help me with that would be fantastic.

grand mango
#

it does that on my wifes too

timid anchor
#

How much RAM?

grand mango
#

how muchram do you have? its either your HD is too slow or not enough ram

digital glen
#

@ionic helm When pubg is running go into task manager, details tab, priority, choose above normal or high. Make sure you close down any applications you aren't using while playing. If you use discord while playing, turn off hardware acceleration, and same for chrome. Up some of your settings like post proc, AA, effects...making your gpu takethe load off your cpu

ionic helm
#

16

timid anchor
#

its not the cpu

#

i have a bunch of shit open while pubg is, and I have a 4670k

ionic helm
#

it is no cpu

#

But will try that

timid anchor
#

I would overclock your cpu maybe

digital glen
#

I'm on mobile and don't have the links handy, but there are a few good sites that have recommended settings to change in the nvidia control panel options as well. A trusty Google search will show you :)

thick oasis
#

Servers down?

digital glen
#

@thick oasis If you show offline, leave your group and re join it, that fixes it usually

grand mango
thick oasis
#

Ok thx

#

it worked

digital glen
#

👍

#

Most launch commands are invalid now. Useallavailablecores etc

#

Got to run, good night all, and good luck getting those chicken dinners!

timid anchor
#

My cpu is overclocked to 3.8ghz, and my gpu is overclocked to +0.3ghz on the memory. But I've put my GPU through some torture, I've mined on it on +10% power, +22% core, +16% mem; which when running games and benchmarks, causes massive tearing and blue screens.

#

So it really confuses me how I'm getting better performance than a 4.5ghz proccessor with a 1080ti

tame dagger
#

so i unboxed a tracksuit pants but its not on the market does anyone know the price of it?

#

nvm

#

its fine

timid anchor
#

Price isn't determined yet since nobody can sell them

sour quartz
#

anyone elses servers offline?

digital glen
#

@sour quartz if you are in a group, leave it and rejoin, will fix it

south rampart
#

Hey my steam overlay is broke I cant buy a key HELP I CANT GIVE YOU MONEY

digital glen
#

@south rampart Try copy pasting the url in a browser. Workaround should do it. For the Steam browser, make sure programs like FRAPS, Origin, UPlay, Razer Synapse are disabled. They run in the background and conflict with it. Try closing those out if you have them.

south rampart
#

I dont have a url

digital glen
#

Google will tell you more of what conflicts it as well. I'm on mobile

#

So it doesn't try to open the Steam overlay?

south rampart
#

I does not I just click the buy keys and nothing happens

digital glen
#

Make sure you have funds in your account

#

That's 1 step

#

Next verify that the overlay isn't turned off

#

If/when it's on, you might have to log out and back into Steam

south rampart
#

done and done still not working. Only not working in pubg

heady hornet
#

Is anyone getting BP N/A and it's not letting you get into a game?

digital glen
#

@south rampart Hmmm interesting. Usually those tips work. Odd that it's only Pubg...maybe give it a bit and try again? Something could be going on with Steam and or the system in place to purchase them. If it doesn't work tomo or so, make a report on the forums with the steps you tried. I'm at work atm and on mobile or would try myself.

#

@heady hornet I've seen that issue on the test server, but not since the build went to the main servers, maybe restarting the game? Could just be a temporary issue. I'll check when I get home

heady hornet
#

Been happening for the past 3 or so hours. There's a couple posts on it on Reddit too but they haven't gotten any traction.

digital glen
#

I would make a post on the forums. Its 11:13 am Monday morning in Korea now, so the team/devs should see it

heady hornet
#

Okay.

waxen fulcrum
#

Hi guys I need help, When I load up the game it will say "connected, waiting for server" for an abnormally long time(about 15-20 seconds) after the menu opens my character is naked(and if i try customise it says I have nothing), my bp is "N/A" and I am unable to join games as when I click to ready with my party and the rest of the party clicks ready the button switches back to "play" and we dont go into matchmaking.
Not in any rush but need help things i have tried

  1. Reload UI
  2. Restart game, multiple times
  3. Restarted computer
digital glen
#

@waxen fulcrum Dcoy above and others are reporting this a lot now. Please make a forum post to escalate this. Include your troubleshooting steps

heady hornet
waxen fulcrum
#

Ok thanks, sorry for not paying attention

digital glen
#

@waxen fulcrum No problem man. It's starting to escalate quick. The more people post the faster we can get it resolved. I'm pushing it forward as well

robust shuttle
#

need help!

#

halp me

#

my game broke

#

i have the SAME problem as @waxen fulcrum

heady hornet
#

A lot of people are having it, apparently.

digital glen
#

@waxen fulcrum @heady hornet @robust shuttle The dev team is looking into it now

waxen fulcrum
#

Thanks for the quick update!

heady hornet
#

^

digital glen
viral monolith
#

No buildings loaded in

#

No bridge

#

only terrain

#

and trees and foliage

#

i set my view distance lower and the buildings spawned in and the game then crashed

rancid oak
#

Connected. waiting for response..... been having this issue for 2 weeks now but i can usually get it to load after restarting like 6 times. BUT TODAY. ive restarted over 40 times and still nothing i know this is an early access game but this is getting rediculous.

tawny flume
#

servers are too busy?

blissful solstice
#

yeah whats the issue on servers

fallow crater
#

We've reported it. It's their Monday morning so I am sure they will be looking into it!

gilded kiln
#

In the main menu, I can't see my BP or any of my clothes/rewards/crates etc. Still seems like it lets me join games tho, so I dnno what's happening. (tried restarting many times)

waxen fulcrum
#

@gilded kiln Look a few messages up m8

heady hornet
#

Fixed for me now, seems to be working for all my friends too!

tough laurel
#

Seems all chat doesn't work for me. It is set to ALL, my friends are talking to people and here other players, just I can't hear them. Volume is 100%, not muted, set to ALL.

manic anchor
#

does anyone elses game freeze for a few seconds when entering inventory

craggy drift
#

Reshade is still allowed right? I remeber PU tweeting it out but want to confirm once more

waxen fulcrum
#

Everyone in my friends list now has the problem after it has been fine for a few games

cinder portal
#

TSLGAME_BE Is incompatible and the game will not start anything up at all

#

any fixes to this?

#

23:27:42: Starting BattlEye Service...

23:27:44: Launching game...
23:27:44: Failed to launch game.

viral monolith
#

my bp is negative

nova smelt
#

is reshade allowed? ive got huge FPS problems on a good pc so need to test

#

also wondering if there's a way to disable blood, to test FPS

quick chasm
#

@nova smelt Reshade is allowed and no, blood can't be removed

nova smelt
#

ok thanks @quick chasm

quick chasm
#

@craggy drift Reshade is allowed to be used

#

You are welcome

craggy drift
#

Thanks tons. I knew they had issues with battleye earlier about it.

quick chasm
#

Yeah it was going on and off being blocked by the eye a couple of times for a short amount of time

red parrot
#

Hey, guys! Are BP rewards glitched? I'm getting many less than last patch.

quick chasm
viral monolith
#

if you have low health, but still have an undamaged lvl 3 helmet... can you get headshot by a kar98?

#

like headshot dead in solo

red parrot
#

Thanks @quick chasm

quick chasm
#

@viral monolith yes, helmets and armor offer resistance

#

I.e. reduced dmg

#

You still receive dmg and can die from it

shrewd thunder
#

Does 66 dmg to lvl 3 helm iirc

shrewd thunder
#

Actually I think it's somewhere in the 90's @viral monolith, there's loads of data sheets that contradict each other on dmg to a lvl3 but a headshot will certainly kill you on low health regardless.

viral monolith
#

just making sure, because it seemed sketchy... but maybe not with 25% or so hp

unreal zinc
#

price?

viral monolith
#

well on the "marketplace", it's like $400+... but I don't think those are player listed yet

#

why are fps so drastic now

unreal zinc
#

not listed yet

viral monolith
#

I went from having 80 fps to 0 while driving and moving fast

unreal zinc
#

so 800 ?

#

if i am litterly the first one to get it

#

i can set w/e price i want right ?

bronze basin
#

@viral monolith i've had that issue before too, was in a car with my friend and fps dropped down to 1-5 before the game decided to crash after a few min

quick chasm
#

@unreal zinc yes

tepid fox
#

I noticed some rendering problems off in the distance through my 8x.

#

A building looked like a collapsed cake or something.

shrewd thunder
#

That's lod models that haven't loaded high quality versions. I think the quality of model is decided by distance from player in this game even when scoping so they will always be low quality @tepid fox

lapis dagger
#

anyone else getting huge freezes and "network lag detected" messages

viral monolith
#

sometimes yes

tawny flume
#

any way to fix in game voice chat?, people can seem to hear me but I can never hear anyone else

tepid fox
#

Alright they looked really doughy.

shrewd thunder
#

Imagine what people with slow hdd's and or low memory feel like @tepid fox that's the models they see even when standing right next to them

tepid fox
#

Christ.

#

That would suck.

dry narwhal
stiff elbow
#

Anyone else on oceanic just get connection time out?

mental orbit
viral monolith
#

is there a safe way to jump off of prison roof or no?

stray seal
#

Hello I would need help since today I bought pubg, but unable to play, played my brother in his stem in family account. Now when I start pubg in my steam account i have his character.
is there anything I can do? How can I change it?

viral monolith
#

can you unlink it?

stray seal
#

how can I unlink ?

mental orbit
#

Anyone ?

silk sand
#

@mental orbit Refresh UI or restart game

mental orbit
#

@silk sand Refreshed UI , restarted game ,restarted pc , flushed DNS , restarted modem , checked file integrity ...

quick chasm
#

@stray seal have you tried turning off the familly share from his steam acc to yours then starting the game?

#

Since you have installed the game from the familly share function, maybe uninstalling it as well as disabling familly share, then installing the game from your library and starting it could solve your problem

mental orbit
#

@silk sand Anything else ?

quick chasm
#

Not much more you can do, if its a server side problem and your ui does not load..try verifying integrity of files

stray seal
#

@quick chasm ok thx now i try but i do unistalling the game or it's enough to remove family?

quick chasm
#

@stray seal not sure but to play safe tell him to turn off family share

#

Until you uninstall and install from your library

#

When you get in game and make your character..he can re enable familly share, that is not a problem

stray seal
#

@quick chasm ok thx 😃

quick chasm
#

🍻

tepid fox
#

@viral monolith I've seen someone do so onto the roof of the warehouse.

#

Does that count?

mental orbit
rustic halo
#

Verify Integrity Files @mental orbit

mental orbit
#

Already done .

rustic halo
#

And, if %appdata% files is read-only, untick read-only

mental orbit
#

Will try

stray seal
#

@quick chasm There is still my brother's account also doing as you told me

cinder cloud
#

Remove the userdata folder that contains his account

#

@Cirus94#3528

#

Also remove the game and when you install it make sure its from your library and not the shared one

peak estuary
#

Can anyone help my issue of not being able to hear others mics ingame even when on All.

quick chasm
#

It is a known issue and being worked on afaik @peak estuary
I might be wrong but i havent heard about a fix for it yet

cinder cloud
#

i heard something about pressing ctrl p

#

and ctrl p again

cosmic coyote
#

help

shrewd thunder
#

Linking is disabled because twitch promotion is over I think

silk sand
#

@peak estuary
CTRL + T u change mute/unmute
on CTRL+Y u change mode All/Team/Mute

south tundra
#

Any work arounds for textures not loading?

peak estuary
#

I too had buildings not loading in at the start of agame

shrewd thunder
#

If it looks like play dough faster hdd and or more ram

peak estuary
#

getting more ram fixed it for me

south tundra
#

im talking like chaning something in settings then back and it fixes

#

not "Get a better PC"

#

ive got 16gb so im fine with that

peak estuary
#

im afraid that really isn't an option

shrewd thunder
#

Wait till game is optimised

peak estuary
#

maybe hdd is not up to scratch or is on its way out

south tundra
#

this happens rarely, its just if it does

peak estuary
#

when i had that problem pressing tab to open inv fixed it quicker

south tundra
#

sweet, thanks

blazing linden
#

Yeah it's generally faster that way anyways

blazing linden
#

As soon as I got an ssd I haven't had any issues with rendering

wide delta
ivory warren
#

please fix the not loading bug where no buildings load

pale plover
#

@wide delta Did you refresh UI?

#

@ivory warren what you mean? Are they like clay so you don't see the buildings at all?

ivory warren
#

@pale plover no buildings at all the players and loot loaded but no buildings

wide delta
#

ya :( @pale plover

vapid forge
#

not necessarily help but i was wondering if my pubg rank gets affected if i leave when everyone is at the spawn island

strange onyx
#

@mods why are ppl with GTX 1080 getting more FPS than ppl with 1080ti ? FeelsBadMan

pale plover
#

@ivory warren can you please post your specs on the forums with the issue. Mod team should be able to better help you with your issue.

#

!forums

regal vaporBOT
pale plover
#

@wide delta even restarting didn't fix? Try validating game files.

vapid forge
#

ok i was wondering if when i leave a solo game at the spawn island, does my rank get affected?

pale plover
#

@strange onyx because the game is CPU intensive not GPU.

strange onyx
#

but I have a Ryzen 7 1700x @ 4.1

#

and the 1080ti OC watercooled

pale plover
#

Have you ever messed with the ini files before the changes for FPS?

strange onyx
#

Nope. Everything is untouched

pale plover
#

What FPS are you getting?

strange onyx
#

Average is 120 on 1440p but if I land at Yasnaya Polyana with 4-5 more ppl I am getting like 45-60fps

pale plover
#

Yeah I mean the cities are always an issue as the game is not fully optimized and there are soo many textures to load

#

My CPU is quite old so I get down to 30-40fps when in cities and 80-100 on open areas

strange onyx
#

Ok, then I'll be patient until the final version

#

thanks for answers @pale plover

pale plover
#

No problem. Sorry I couldn't be more help :/

wintry glade
#

@vapid forge Yes. as you are leaving a joined game.

vapid forge
#

i get like 38-42 fps everywhere

#

i5 4460 gtx 960

#

my 960 is more of the issue in this case tbh

idle kite
#

I just tried to install reshade on pubg but it causes the client to crash during launch (I suspect it has to do with the fact that I am playing at 1600x900 on a 4k screen)

#

anyone have a similar issue?

strange onyx
#

@idle kite don't you have monitors settings for colours on a 4k monitor ? I also tried reshade and it's just making me cry

#

monitor*

idle kite
#

it's a laptop monitor

#

also renaming the dll fixed it

silk sand
#

@Agent#4150 Friend has 960 with no issues at all.
Have u optimized it littlebit in nvidia's control panel?
Also your in-game settings?

cobalt heron
#

Have you also long loading times?

stone heart
#

So, two of my friends can't play cause their menus are loading without icons. They've tried restarting & verifying cache and they still have it.

#

Suggestions?

silk sand
#

@stone heart
Go to *\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye*
Run Uninstall_BattlEye.bat
Run cmd prompt as admin and type: sc delete BEService
Go to \Program Files (x86)\Common Files\ and delete folder "BattlEye"
Than Restart PC

When your PC Boots up verify integrity of game files before launching the game.

#

That may help.

#

@mental orbit also you try this u had same report.

#

Also your firewall can block the game , so unlock it

shut pier
#

cant seem to buy any crate keys when i click it it dose nothing any help would be great

vapid forge
#

no im using reshade

#

with settings that allow me to see much better in darker areas with antialiasing on high

cinder cloud
#

i dont reocmmend AA on high

#

with a 960

#

@vapid forge what Reshade filters do u use

vapid forge
#

hmm

#

clarity colourfulness vibrance and luma sharpen i think

#

not 100% sure

#

but it definitely is playable from like 38-60+ fps

cinder cloud
#

any sharpen filters

#

tax the GPU aswell

modern dust
#

GTX 1060 Is bull, I rarely pull above 60 fps

#

I have a GTX 1060 STRIX OC

cinder cloud
#

@modern dust what settings?

#

and what are the rest of ur specs

modern dust
#

Everything Very Low Apart from AA, which is High

cinder cloud
#

Resolution?

modern dust
#

1366x768

cinder cloud
#

thats a low resolution

#

what are your other specs?

modern dust
#

AMD Athalon x4 860k at 3.7ghz
GTX 1060n Strix OC
Sata 1tb HDD

cinder cloud
#

What model of HDD do u have?

modern dust
#

Just a standard bus type

#

I think it's unbranded, not too sure

cinder cloud
#

Well

#

your processor is kinda weak for this game

#

and the game doesn't run well on normal hard drives

#

so its likely your GPU is being bottlenecked by your CPU

modern dust
#

Ah, fair enough then

#

I retract my statement if thats whats happening

cinder cloud
#

It might be enough after EA

bleak imp
#

16:21:57: Note: File blocks can be ignored if they don't cause problems with the game.
16:21:57: [INFO] Blocked loading of file: "E:\Games\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".

#

closed it and tried opening again.. no problem.. but just sayin'

cinder cloud
#

dxgi is reshade

bleak imp
#

and there you have it 😃

#

but its so pretty

shrewd thunder
#

BE does that every so often after an update

ripe pendant
#

Hello are their any PUBG admins available that can help me with an issue?

#

I purchased 4 keys but they are not showing up in game it still says i have 0. The purchase shows up in my steam inventory and in my recent transactions but wont convert over to the game. I have tried restarting both the game itself and my PC.

polar gazelle
#

I FIGURED OUT HOW TO GET THE CRASH REPORT

#

WHEN YOU CRASH AND IT SAYS "send and close" or "close without sending" CLICK SEND AND CLOSE THEN GO TO LIKE NOTEPAD OR DOCS AND CLICK Ctrl + V and boom crash report!

#

i got this "LowLevelFatalError [File:D:\tsl\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 791]
Rendering thread exception:
LowLevelFatalError [File:D:\tsl\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 176]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

KERNELBASE.dll
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
kernel32.dll
ntdll.dll
ntdll.dll"

honest mica
#

this is my crash error

#

LowLevelFatalError [File:D:\tsl\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 791]
Rendering thread exception:
LowLevelFatalError [File:D:\tsl\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 176]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

KERNELBASE.dll
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
RenoirCore.WindowsDesktop.dll
CoherentUIGT.dll
CoherentUIGT.dll
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
KERNEL32.DLL
ntdll.dll
ntdll.dll

remote pelican
shrewd thunder
#

if you have overclocked your gfx card stick it back to stock

#

@polar gazelle C:\Users\%username%\AppData\Local\TslGame\Saved\Logs is where all your crash logs are

#

1 folder per crash open xml file for what you just pasted

polar gazelle
#

they are 560 TIs OC out of the box, ill have to get into bios to clock them lower, MSI wont let me set clock lower than 1050

shrewd thunder
#

should be able to lower with msi afterburner

#

it's not 100% the oc thats causing the d3d device lost error but it's the most likely

polar gazelle
#

trying to take screen shot... but i forgot how lol

shrewd thunder
#

of game or desktop?

polar gazelle
#

desktop

shrewd thunder
#

print screen then paste into paint or w/e will work

polar gazelle
#

about to do a clean install of the driver, but ill have to rehook up SLI, as u figure this isnt connor its his dad lol

#

oh this is a help forum lol

shrewd thunder
#

how long you had afterburner installed btw? not seen that ui in years I dont think 😛

polar gazelle
#

LONG time its my favorite

fiery quail
#

Has anyone else opened a case and not recieved an item?

shrewd thunder
#

looks much diff now

polar gazelle
#

maybe i should update hjaha I can OC the cards stably but they are packed in there an fans do not align so heat becomes a issue

shrewd thunder
#

theres issues with servers/inventory atm @fiery quail you should get the item when they arent playing up

#

or if you see your inventory fine maybe you got a dupe

fiery quail
#

I looked through my steam inventory and the item isn't there either

shrewd thunder
fiery quail
#

They stated on twitter that there shouldn't be any problems with items or bp even though the inventory isn't loading

shrewd thunder
#

only forums, but they should just turn up when servers are fixed so might as well wait

fiery quail
#

Okay thanks

latent niche
#

Is the reconnect feature in the game right now?

#

Got a bugged 30fps locked rain game again

shrewd thunder
#

Is disabled atm @latent niche

latent niche
#

I had a friend say he did it earlier today but Im worried to try it

shrewd thunder
#

If they re enabled it they didn't announce anything

latent niche
#

hmm 🤔

shrewd thunder
#

Play fpp duo and disconnect, don't lose anything by trying

chrome shale
#

Why is PUBG eating more and more and more RAM over time? and I'm speaking about days and weeks. I've reinstalled win10 on my PC, formatted the HDD, like a fresh new PC, and PUBG used something like 5.5 GB RAM on first run, it loaded whole pochinki before I even opened parachute.
and its slowly climbing up. after 1.5 week, I cant even load school on first start because it's alredy at 7.7 Gb used RAM, only by PUBG
Literally all softwares I have installed: Steam, chrome, CCleaner, teamspeak, discord. And yes, I do use CCleaner daily.
Any guesses how to stop that or what causes it in the first place?

viral monolith
#

Anyone getting a "Can't connect" message today? haven't been able to get on all day

digital glen
#

@chrome shale A lot has to do with being an EA game. I'm not trying to sugarcoat it by saying EA, but that's what it is. Not fully optimized yet etc. It uses the same amount of ram for me. Best case scenario is to have PUBG installed on an SSD drive for building rendering issues. That's not possible for some people, so I suggest them googling "best nvidia control panel settings" and looking at some YouTube videos of current PUBG fps increases to try. Also there are great videos on optimising your pc for fps games, Windows 10 and Win 10 content creator. Applying those techniques can help until further optimisation is reached.

#

I would send you the 3 links I have, but I'm on mobile and don't have access to them.

#

@viral monolith Try refreshing the ui

#

@chrome shale Also closing down everything you don't run, albeit not much since you clean installed can help. Turn off hardware acceleration in Discord and Chrome

viral monolith
#

Guys.... I've been loading up the test server all day

#

kill me

digital glen
#

Lol 😺

#

Yep that's why lol

viral monolith
#

Haha sorry! 😦

digital glen
#

Np, that literally made me lol

#

@chrome shale Also when PUBG is loaded, go into task manager, click details tab, scroll to Tslgame, right click, set priority to either above normal or high.

chrome shale
#

Thanks for the tips, will try

digital glen
tepid fox
#

I'm not sure if this glitch is still around. There was a glitch a few patches ago where if someone was close to a wall a long gun on their back would poke through a wall and maybe their barrel if they were crouched as well.

#

I know I had it recently, within a few weeks where I was in a crate and noticed that when I turned my Kar was pointing out, so I readjusted my guns and my positioning to be away from the wall.

#

with a long gun

vale night
#

How do I change my right click to just go into ADS even when I hold it down?

naive ocean
#

Still have spectating bugs

#

thought those were all fixed

#

guess not

digital glen
#

If you would like to add what you are experiencing

manic frost
#

keep having a message saying i have the wrong version yet there is no new download

digital glen
#

@vale night Not at my pc atm, look into the controls option in game, maybe a keybind there? Not sure

#

@manic frost Force steam to download it by verifying your files

#

Make sure you aren't loading the test server lol, it happens

manic frost
#

yeah just did the verifying, gonna check again

digital glen
#

@manic frost So did it work?

tepid fox
#

Is the problem with keys for gamescom crates a known problem at the moment? I see quite a few people bringing it up.

#

Apparently people are unable to buy keys but can purchase the crates.

digital glen
#

@tepid fox Yes it is. They are looking into a fix

tepid fox
#

I figured.

#

Thank you.

digital glen
#

Welcome

vale night
#

@digital glen Thanks for the suggestion, but I couldn't find an option for it. Is it something they overlooked or is this the way it will always be?

digital glen
#

@vale night So you currently just right click to go ads and hold right click to aim "over the shoulder"

#

That's how it is currently, I might be missing what you are saying

vale night
#

You are right. What I'd like is to be able to hold right click to go into ADS and just skip "over the shoulder".

#

Every other shooter that I've played except Arma behaves that way.

digital glen
#

Hmmm I'm at work atm and on mobile, when I get home in few hrs I can look into it further. Can't remember the keybinds off the top of my head. Did you look there to see if you can change it?

vale night
#

Yeah, it looks like there is no distinction between ADS and over-the-shoulder in terms of what keys you can set.

digital glen
#

Ok I'll have a look later. Gonna say if there was you could just unbind the over the shoulder....

vale night
#

Yeah, I can't find it. Thanks for the help.

digital glen
#

@vale night welcome. I'm asking around also, if I find a workaround I'll let you know

vale night
#

I appreciate it. I know a lot of other players want to be able to change this also.

digital glen
#

Just found out there isn't a workaround, but has been suggested. Maybe look at the forums for it and add that you would like it also.

#

If you search for it and can't find it, feel free to make a new topic on it

#

@vale night

vale night
#

I will do that. Thanks.

obtuse river
#

my game stutters when i press tab

#

is there any fix for that?

digital glen
#

@obtuse riverhttps://forums.playbattlegrounds.com/topic/14224-known-work-arounds-general-bugs/

#

@obtuse river Look in here. Also can try setting your effects to medium or high to help

vale night
#

@digital glen Lot of threads about this already. Looks like it is a highly requested feature.

obtuse river
#

thank you guys

digital glen
#

@vale night Yes ok. Nice, I would add to it also, the more the merrier!

#

@obtuse river Could also try googling "inventory lag fix battlegrounds" ive seen a ton of suggestions of different sorts. Using ssd for the game helps tremendously if you have one, if not, some of those tips might help

obtuse river
#

thanks mate, completely forgot about moving the game to my ssd - that might fix it

digital glen
#

@obtuse river That's gonna help a ton pubgcd2

ripe pendant
#

anybody have issues with keys not showing up after you buy them? I have a email reciept from steam and it shows up in my steam inventory but not in game for me to use

steady wolf
#

Is there any way to check the server status? Keep getting 'Connection closed' every time I try to get on the test server. Not sure if it's just me.

digital glen
#

@steady wolf Test server is only open for 1 day before the patch goes to the main servers

steady wolf
#

this i did not know. thought i could only get FPP on test. thanks.

digital glen
#

Welcome

jagged leaf
#

so i got a gamescom crate, and now my ui in the start menu is really fucked

#

cant see any clothing item icons, it says i dont have BP

#

its weird

#

also i cant buy a key for the crate, whenever the window appears

tacit parrot
#

Got the same issue. I have the crates, but I can't see it ingame.

jagged leaf
#

can you open them?

#

wait, are they gamescom, or free crates?

tacit parrot
#

Can't see the crates. I have them in my steam inventory, but nothing shows up ingame. Not even the stuff in the wardrobe

#

Both

jagged leaf
#

and i just wanted to open a gamescom because i had made good money selling free crates lmao

tacit parrot
#

Hah, same here bud

#

Bought the crates, but when I got in the game, everything is blank 😛

jagged leaf
#

i didnt even reset the game, bought the crate with bp and suddently its broken

tacit parrot
#

Oh wow

jagged leaf
#

i guess its a sign that the game wants me to sell more crates

tacit parrot
#

I see they tweeted this: "A few players may experience inventory load failure, but it will not affect your items or BP"

jagged leaf
#

inventory glitches dont usually affect BP, but its kinda annoying

deft glacier
pale plover
tepid fox
#

I was just coming to comment about the inventory load failure actually

#

I saw a streamer having the same problem

manic frost
#

sorry yes @merry hollows it worked

serene pewter
#

The game crashed, and i got a dialog box, that asked to provide details... but no place to add details

#

known bug?

acoustic nexus
#

@serene pewter You don't have to provide the details yourself. The bugsplash dialog just asks you to confirm that it is allowed to send the log files from the game towards the dev teams for investigation 😉

serene pewter
#

ah, by providing this info, it helps track down

#

got the wording mixed 👍

honest mica
#

0x887A0006 - 'HUNG' hey guys I got this message in the crash, my gpu was overclocking and I turend it down and now my game loads fine! took forever to figure this one out, hope it helps anyone

viral monolith
#

why is it that some pubg videos or streams like Dr Disrespect look suuuuper smooth? is it just that he has 2x 1080, or is there more to it like how he probably plays in 1440p+ or certain visual settings? ... I have a 1060, and it never looks that good I think

tepid fox
#

This game isn't optimized for 1440 if I recall correctly.

viral monolith
#

well I play in 60hz but I'm just wondering why some streams/videos look so much better

dense sandal
#

Why my wardrobe is showing nothing ?

viral monolith
#

try refreshing your UI @dense sandal

dense sandal
#

did

#

i did refreshing ui + veryfying

tepid fox
#

It's a known problem that I believe they're looking into at the moment.

quick chasm
#

Yup

dense sandal
#

now i cant open crates GG

slender hawk
#

Hiya, Can anyone help. Since the update last week I cant LEAN/Peek right. I use " L" to lean right. it was working before the update. If i bind lean right to something else it also works. I have tried reinstalling the game and verifying cache

#

Have also tried deleting GameUserSettings and re binding all my keys

shrewd thunder
#

There is currently a known issue with binding i and L keys @slender hawk

#

Need to wait on a patch to fix it

slender hawk
#

OK no problem. thanks for your help!

quick chasm
#

@dense sandal you can, click on buy crate, go on "home" then go to character and click on crate down there to open it, then click on "rewards" - crate window will open and you will be able to open it

#

And after opening..either go on "home" again and refresh UI, then character to see the new item..or refresh your steam inventory and see it there (:

#

A little work around to open crates while your inventory appears empty

buoyant quartz
#

Does anyone know if keys are tradeable?

#

or if you have to wait a week

quick chasm
#

Do they appear in your inventory on steam when you buy them? @buoyant quartz

#

If so it will say there whether they are tradable or not

buoyant quartz
#

Bought one. Wasn't tradeable

#

Just going to give away the cases on stream lol

#

was gonna package with the key

#

Actually opened one case and got a School Jacket which is pretty rare I guess

timber silo
#

@eternal lake @acoustic nexus How do I report someone for following us into chats and talking shit to us and not leaving us alone

eternal lake
#

Already talking to your friend about it, @timber silo

timber silo
#

ahhh thianks

#

thanks*

hidden pewter
#

@steel quiver is going around trolling in voice chat

steel quiver
#

bladez cussing

#

@hidden pewter cussing

viral monolith
#

anyone know why windows says it needs to close pubg when i open my browser next to it ? pubg is using 4k ram but somehow windows says not enough ram, but i have 16k ram :S