#🤝│community-troubleshooting

1 messages · Page 49 of 1

silk sand
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what?

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He's gone , dont worry

weary warren
quick chasm
silk sand
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pubgpan Panned

viral monolith
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Where`s the english chat ?

quick chasm
viral monolith
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Ah k

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And where can I team up with people ?

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the chat for it please

quick chasm
silk sand
viral monolith
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Ah k

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Sorry if Im annoying you Im new here😄

quick chasm
silk sand
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@viral monolith no worries boss

quick chasm
viral monolith
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This discord is already much better than the pubg reddit discord

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I hated the other one

quick chasm
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i like them both (:

viral monolith
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What does lf1m mean and lf2m and lf3m ?

silk sand
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@viral monolith No clue, ask them there

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People like beeing panned i can see

viral monolith
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lol

acoustic nexus
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It means "Looking for x (team)mate"

silk sand
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til

quick chasm
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i thinks its rather x "more"

lethal lance
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is it possible to add EU West / EU East server regions? feel like i have less lags on na or asia, i am from eu 😮

quick chasm
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I think that that will come bgso bgon bgtm

silk sand
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@lethal lance Good suggestion

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@lethal lance EU server is in Frankfurt(Germany)
Good suggestion would be EU East (Sweden server)
EU West (France)

shrewd thunder
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only aws options in europe are frankfurt london and ireland afaik

errant ember
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constant frozen at connected. waiting for response canceling then reconnecting usually fixes

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am i the only one that has to deal with this

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30-50% of the time that i connect it happens

quick chasm
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You are not the only one, it happens to the majority of people and it is a known issue. It is being worked on

silk sand
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@errant ember Try to restart game, should fix it

errant ember
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read the entire thing pal

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i know how to fix it

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but it's happened since i purchased the game lmao

silk sand
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Oh sorry yeah, u'r not onlyone, pretty sure devs are working on that

errant ember
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how about frame drops, but only in mylta? (not mylta power)

quick chasm
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Only in mylta?

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What are your pc specs

errant ember
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only in south mylta. every single time

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770ti, it 4690k @ 3.5ghz

quick chasm
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maybe that particular place has to many details to show and your gpu struggles a bit

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How many gigs of vram does the 770ti have ?

errant ember
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george, polyana, pochinki are all fine

quick chasm
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mylta is pretty..colorful

errant ember
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there's like 3 squares of mylta i just get unbearable lag in. 4gb i think?

quick chasm
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it has 3gigs of vram

errant ember
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yeah

quick chasm
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you want all your settings on very low except Anti Aliasing , Textures and View Distance which you could play around with from medium to high

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for the optimal settings for your config

quick chasm
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you will get better frames with Anti aliasing and textures on medium and other stuff on very low. and turn of motion blur

errant ember
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maybe it's novo

quick chasm
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i have a far better pc and i am running the settings i told you to run

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they are proven to be the optimal settings

errant ember
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i'm not lowering my settings to get better frames in that small of an area

quick chasm
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except i have textures and v. distance and aa on ultra, because my gpu can handle it

errant ember
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just thought it was weird and i might want to check if it's a bug or something

quick chasm
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you dont only get better frames, you get smoother gameplay as well. I cant make you do it, but i have suggested it

muted scroll
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any way to track test server stats?

silk sand
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@errant ember Have u optimise some settings in nvidia control pannel

errant ember
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wait

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so you guys think

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me lagging in ONLY south mylta is settings related?

ornate delta
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so even after clicking apply and ok in the controls setting i still cant change them back to default. is this a bug?

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Theres red spaces before i hit "default" and after that i click "apply" than "ok". The window closes and when i go back to check if it saved, it just reverted it back to the other setting.

silk sand
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@ornate delta

Type %localappdata%\TslGame\Saved\Config\WindowsNoEditor\
Move GameUserSettings.ini File to your desktop and delete it from WindowsNoEditor.
Join game again,and make sure u dont have any red box left in settings

ornate delta
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Is that in the file folder itself?

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where do i type this in?

quick chasm
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you go to "run" and type in %localappdata% and click enter

ornate delta
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nvm sorry pleb

shrewd thunder
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windows explorer or run

quick chasm
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got it ?

ornate delta
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im a pleb sometimes

shrewd thunder
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deleting that file will make the game create a new one when you restart the game and you will need to redo your video settings etc

quick chasm
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no worries, we 'r' 'ere to guide

limpid knot
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Is there a channel to report bugs etc?

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I found a spot in a building where I got permanently stuck and unable to move, got a screenshot of the location etc.

shrewd thunder
native latch
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can someone change my name to ima_mistake so people can find me in game faster?

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@dusty talon

native latch
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@slim plank

slim plank
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done

native latch
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thanks man

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apreciate it

slim plank
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np!

viral monolith
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when i look into the distance my frames drop by 8 frames

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is this normal

sour beacon
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Is there any way you can change your ign

viral monolith
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@dusty talon Can u pm me ? I have a question to confirm ?

quick chasm
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@[FG] TheSlothFather#7474 IGNs are not changeable

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@viral monolith depending on your gpu, it could be normal

narrow meadow
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Server down right now?

shrewd thunder
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servers are updating

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new patch

narrow meadow
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didn't they say "it'll take one hour" some hours ago?

shrewd thunder
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patch went live around 30mins ago so prob still another 30 to go

narrow meadow
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ic.

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ty

quick chasm
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Yep, they said once it starts it will take around an hour to complete.

radiant ridge
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this happening for everyone?

obtuse river
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hello quick question: why does it only say that i've got one win in solos while i have won more than one game?

versed pike
radiant ridge
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@obtuse river When where your two wins?

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were

obtuse river
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a few days ago?

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i know that there are several seasons

sick gust
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How can I go about getting myself a custom games server to run in OC?

viral monolith
quick chasm
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@sick gust You can apply for partnership to get the custom game access

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I hope there will be a useful link here

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!links

regal vaporBOT
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PLAYERUNKNOWN'S BATTLEGROUNDS is a last-man-standing shooter being developed with community feedback. Starting with nothing, players must fight to locate weapons and supplies in a battle to be the lone survivor. This realistic, high tension game ...

Price

$29.99

Recommendations

100567

▶ Play video
north iron
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Reaason stats have not been updating?

quick chasm
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@north iron try pinging one of the available community team members

north iron
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I'm just curious, cause I played 3 squads, landing in the #2 spot, and got nothing from it.

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However, I played 2 duos, and got ranked for it.

sage cobalt
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No Server

blazing linden
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I just loaded into a game that broke 3rd person

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had to switch to first person

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My duo partner and myself had the same glitch

tulip condor
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@sage cobalt I also have this problem how do i fix it?

blazing linden
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@digital glen pls help now having this issue in every game

north iron
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Their doing a hot fix right now regarding aiming, especially through scopes.

quick chasm
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You cannot fix it. They are working on the fix. They will patch it soon. All you can do is be patient (:

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@tulip condor @blazing linden

sage cobalt
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@round pawnekickSherbert#8833 idk

prisma heart
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is it just me or i have a hard time trying to search for a game?

quaint sedge
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shits fucked

sage cobalt
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@prisma heart me too

prisma heart
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i think the pubg servers are down

viral monolith
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servers down?

vocal fjord
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YWEP

forest wyvern
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I cant ready up

hasty snow
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@viral monolith what happens exactly?

viral monolith
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well it says access denied

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when i try updating

hasty snow
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so you have the game queued for updating and when you click download it says access denied?

viral monolith
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missing file privilages

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so im denied from updating

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no idea why

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i'd say it makes sense if i tried getting a leaked version or some shit

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but i bought it

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and i have 130 hours

hasty snow
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have you changed the game files in any way? maybe put any of the .ini files in read mode only or?

viral monolith
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No

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well i did

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but that was a while ago

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it was to help prevent lag

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some changes in the engine i believe

hasty snow
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please try to move them from the folder (keep them for now to be sure) and try updating after that

viral monolith
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Not sure how to do that

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or what i even did

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lmao

hasty snow
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ok so one sec

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Open up your file explorer and search %appdata%

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navigate to Local\TslGame\Saved\Config\WindowsNoEditor

viral monolith
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roaming?

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now

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then unreal engine?

hasty snow
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Local, you have to move one folder up

viral monolith
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I found it

hasty snow
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Local\TslGame\Saved\Config\WindowsNoEditor

viral monolith
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In it

hasty snow
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find the GameUserSettings.ini file and move it to your desktop or something

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and any other .ini file you modified

viral monolith
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done

hasty snow
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after that, go to Steam and verify the integrity of the game files

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wait for it to complete that process, restart Steam and try updating

viral monolith
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it knows theres an update

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0%

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and its not moving up

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btw

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if i remove all the ini files

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(move them to the vdesktop)

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will it work

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or will that break everything

hasty snow
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it could work, it would certainly not break

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it would just redownload them

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but your in game settings will be reset

viral monolith
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Thats fine

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I remember them

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yeaaa

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its still not willing to view integrity

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of game files...

hasty snow
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how come?

viral monolith
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i really dont know

hasty snow
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wait, do you get an error message?

viral monolith
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when viewing integrity?

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cuz i dont

hasty snow
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yes

viral monolith
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it just doesnt download it

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and you know the yellow or green bar

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at the bottom of the screen

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showing download progress?

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its yellow..

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and the thingy of integrity itself still says 0%

hasty snow
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hold up, verifying the integrity is one thing, updating is another, right now you should verify to download the .ini files and only then update the game

viral monolith
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its not letting me verify

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should i just delete battlegrouns

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battlegrounds

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and reinstall it

hasty snow
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well that's the last resort, if you have a fast internet and do not feel bothered by it, that would be my next suggestion

viral monolith
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I dont mind

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it'll take only like 40 min

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at most

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probably only 15 min

hasty snow
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I just find very strange how verifying the files does not work

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are you running Steam in admin mode?

viral monolith
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ill take a screenshot

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Idk

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maybe

hasty snow
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ok exit Steam

viral monolith
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exited

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ran as admin

hasty snow
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and on your desktop right click Steam's icon and choose run as administrator

viral monolith
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already did so

hasty snow
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try the things we mentioned

viral monolith
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still wont verify integrity

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let me try doing it on another game

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works

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its only broken on battlegrounds

hasty snow
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ok, my suggestion would be unninstalling and installing again then :\

viral monolith
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alright

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15 minutes of some overwatch toxicity

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xDDD

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Its better to be happy

hasty snow
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let me know if your problem is solved after please

viral monolith
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instead of angry

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Will do

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also thanks for your time on a moron like me ❤

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appreciate it

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it wont install now..

hasty snow
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that's what I'm here for, and you're not a moron, games cause tech problems ninjaaD

viral monolith
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same error

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as hen i try updating

hasty snow
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What, oh my

quick chasm
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Tried restarting steam or your pc completely ?

viral monolith
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Its unrelated

hasty snow
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does it install any other game?

viral monolith
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its an issue with battleground specifically

quick chasm
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might have an issue with steam updater

viral monolith
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i tried viewing integrity with rust

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another game i have on steam

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and it worked

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it has an error though

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i can show u it

hasty snow
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Can you install any other game at all?

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one you currently don't have installed

viral monolith
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yea

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i tried finding that folder

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and found it

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but

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I cant open it

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or delete it

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@hasty snow

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are u still there?

quick chasm
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it sais temp, which should be a temporary file/like a cashe file, why dont you restart your pc and try again?

viral monolith
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aight

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will do

hasty snow
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I would try that yes

viral monolith
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On my phone rn

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This will take 30 years

rustic halo
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Library >>PUBG >> Right click >> Local Files >> Verify Integrity files

viral monolith
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No ssd

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I tried that

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It won't let me

hasty snow
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Restart your PC and let us know if you can install it after

viral monolith
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Ok

rustic halo
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Uninstall and try download

viral monolith
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Tried

rustic halo
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Again

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Wut

hasty snow
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Minnos please, look at the convo above, you're not helping

rustic halo
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Have virus?_?

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Im so sorry Sparrow

viral monolith
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Also the sparrow

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I have a 960m and an i7 6700hq

hasty snow
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It's all good, I just want to know if restarting PC works or not 😃

viral monolith
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How can that barely hold 55-60 fps

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On very lpw

hasty snow
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That's a laptop?

viral monolith
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Ywa

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Yea

hasty snow
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Laptops have some troubles running PUBG.

twin lintel
#

yo, this YINIX guy is spamming his pubg video on every chat

quick chasm
#

does your 960 come with 3 or 4 gigs of vram?

viral monolith
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4

twin lintel
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for different countries

quick chasm
#

what were your ingame settings?

viral monolith
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Very low

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Except medium textures

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And medium view distance

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I can play since it's 55-60 fps

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But it's just strange

quick chasm
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alright, yeah, that works

viral monolith
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It's downloadinggg

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Yess

quick chasm
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🍻

viral monolith
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U rock sparrow

hasty snow
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aw damn, so restart would have probably fixed it, I'm so sorry man 😂

quick chasm
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Remember, restarting pc always solves the problems

viral monolith
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Yeaa

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It's fine

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You tried

hasty snow
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I hope it does not take long downloading

viral monolith
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Add me as a friend

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That's all I want

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XDDD

rustic halo
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Sparrow, im have â question

quick chasm
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its windows, whatever the problem is, a restart helps

viral monolith
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Is that a lot to ask for man?

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XD

hasty snow
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a tip: if you want to keep your settings, copy the .ini files I told you to move out of the folder to the original folder

viral monolith
#

I uhh deleted them

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Rip lmao

hasty snow
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I just hope that won't cause any further issues though

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recycle bin?

viral monolith
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No

rustic halo
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what is min gpu for pubg, on laptop.

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Sparrow

viral monolith
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There's no min

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Game isn't optimized

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So you can't really say

rustic halo
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I have a gtx 950m

viral monolith
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Plus it's really cpu and ram intensive

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Not really that bad on the gpu

hasty snow
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This is the standard minimum:
Processor: Intel Core i3-4340 / AMD FX-6300
Memory: 6 GB RAM
Graphics: nVidia GeForce GTX 660 2GB / AMD Radeon HD 7850 2GB

viral monolith
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Not sure why

hasty snow
#

but laptops are known for having issues with PUBG for the moment while optimisation is still being worked on

rustic halo
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In the future, im got a 60 fps with i5 4200h & gtx950m?. Im sayint laptop dude

viral monolith
#

Sparrow

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When do you think that optimization will be complete

gleaming vector
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Sparrow is a Prince among Men! He's the Hero we neeed!

rustic halo
#

Sparrow is good stafg

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Staff

viral monolith
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I mean my friends 1080 Strix (desktop one obviously) can barely hold 70 fps on ultra

rustic halo
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He helping we

viral monolith
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Not that we have an issue

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It's just weird

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U know

forest wyvern
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@viral monolith You could watch the video of PCgamer about alot of hardware in PUBG

gleaming vector
#

I get 70-130 fps... i7-6700k/1080/32gb ram

forest wyvern
viral monolith
#

still cant start a game

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dafuq

quick chasm
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@viral monolith whats your fiends cpu and ram?

rustic halo
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Matching Canceled? WuT?

viral monolith
#

I7 7700k

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4.2 GHz

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matching canceld?

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It's high end

quick chasm
#

i7 7700k 4.6GHz + 16gb 3000MHz Ram + GTX 1080 and im getting 135-144 fps

rustic halo
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I updated my game but game always saying UPDATE

quick chasm
#

does he play on higher resolution?

viral monolith
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my game wont update

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my game wont ready up

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even tho i updated

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Yes

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2k

hasty snow
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@viral monolith to answer your question, optimisation will continue to be focused on strongly until the game leaves early access. it will eventually still continue after EA though. performance is always something we want to keep improving.

rustic halo
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My game is not matchmaking. Canceled error

viral monolith
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Aight

hasty snow
viral monolith
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@hasty snow match canceled and error sooooo what :/?

hasty snow
#

Read above please.

rustic halo
#

EU servers down but NA working

viral monolith
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steam wont even update mine it wont show the update ready to download and when i run it it just starts up as normal

rustic halo
#

EU servers working

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Fixed

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Thx everyonr

viral monolith
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my game still wont update can anyone help?

quick chasm
#

@viral monolith tried restarting steam yet?

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or your pc

viral monolith
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yes

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and i verified integrity of game files

slender patrol
#

I just wanted to see what the twitch crate contained and pressed on it. It opened the crate. HELP

quick chasm
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@slender patrol theres no more help for you 😄 you cant get the crate back, only sell the items 1 by 1 now

slender patrol
#

oh man

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RIP

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what kind of system is that?

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that is bad design

quick chasm
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well they have announced what is in the crate before and on the launch of the crate

slender patrol
#

I literally bougt this game 5 minutes ago

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and I received my crate

vivid flax
slender patrol
#

I always claim all prime stuff

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I didnt have a clue how this worked. I thought it would be like in all other games

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oh well

quick chasm
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@vivid flax whats the issue ne0x?

vivid flax
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was wondering why it was so quite

slender patrol
#

I literally just lost 20 bucks with the click of one button

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oh man

hasty snow
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@slender patrol you can still sell the individual pieces if you like 😅

viral monolith
#

I still cant download the update help @hasty snow

vivid flax
#

Space, have you restarted steam yet?

viral monolith
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yes i verified files cleared download and restarted my PC

slender patrol
#

@hasty snow yeah I just did. But I see it as +5 bucks and not as -20 bucks becauxe I think I'll get a refund

vivid flax
#

then you should already have it i guess

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@viral monolith you should be on this version

viral monolith
#

where do i see that?

vivid flax
#

when PUBG is open, bottom center of your screen

hasty snow
#

@viral monolith what is the issue, what is the error message?

viral monolith
#

there isnt an error message its just steam wont download anything

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ill try uninstalling and reinstalling steam maybe its just an issue there

vivid flax
#

it was a small DL, might be that steam already did the download and you didnt notice ?

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check the version first bro

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launch pubg

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when you are in the main screen, check the bottom center of the screen . should see the version there

viral monolith
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it just started the download

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its al good

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i reinstalled steam and it worked

vivid flax
#

nice.

viral monolith
#

thanks for the help guys

vivid flax
#

viral monolith
#

the servers down?

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just sits there looking for match

dusty island
#

Me too

viral monolith
#

servers are stuck?

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now it says servers to busy, try again later

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wow not enough server capacity?

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sooooooooooooo

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what

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now

shrewd thunder
#

Says servers are in maintainence for me

lone vessel
#

Rip server

#

s

viral monolith
#

I guess their doing the hotfix or what?

lone vessel
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idk

shrewd thunder
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they did that already, unless theres a serveside one too

viral monolith
#

th

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wt

glossy eagle
#

They're aware of the matchmaking issues and are adressing them currently

viral monolith
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its not even match making, its not even letting me log into server

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same by me

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its up cuz a player i follow on twitch is on playing right now

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@hasty snow

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servers too busy

lone vessel
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ffs

viral monolith
#

they need more server capacity

grim prism
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alot more

viral monolith
#

yeah with 30 bux a pop they can prbably afford it esp if its that many ppl

grim prism
#

true

viral monolith
#

the dude i follow is gettting server busy message too lol

grim prism
#

lol

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so they crashed pretty much

viral monolith
#

yeah their not gettting back in, he had a game going but now he cant get back in

hasty snow
#

We're having server client issues, please we ask for your patience. This has been a rough patch day.

vivid flax
#

@hasty snow cant you just revert back to the previous version

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no rollback?

hasty snow
#

We're working on fixing the issues, if ultimately we can't, that would be an option. We're obviously trying our best so that doesn't happen.

cobalt vortex
#

Where do i submit ideas and such?

vivid flax
#

understandable. i wish you best of luck. @hasty snow

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@cobalt vortex you can use the forums

hasty snow
cobalt vortex
#

Ty

viral monolith
#

still down eh?

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any ETA?

grim prism
#

i don't think so

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i've been trying to reconnect for the past hourt

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hour*

vivid flax
#

servers are down for maintenance

sour idol
#

So I was just in game

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But I cant lean any more?

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Is that intentional?

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Q and E didnt do shit

hot thunder
#

So is this why it's telling me I need to update the game? Or is there an actual update as well Edit: NVM it just asked me to update

white imp
#

my game crashes when i start it after bluehole logo with no error message

vital furnace
#

Same, none of the usual fixes I found online have solved this

lavish tree
#

afk in room 6 its felix

kind iris
#

like can we get rid of afk people in the sqaud chats please

#

squad rooom 2 i need help with a guy is afk so i cannot even get a sqaud he has being afk for like 3 hours

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sandra mad ?

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robo danjal ?

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anatanokami ?

#

cease 1 ?

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anyone people can you remove an afk in sqaud room 2

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please can someone help me ?

tardy pike
#

goblin61 squad room 1 afk please kick

south portal
#

^Please remove AFK in Squad Rooms 1, 2, 6, and 12

kind iris
#

there are sooo many afks in sqaud rooms 1,2,6 and 12 please remove them

#

someone needs control this and get rid

tardy pike
#

is there any way to achieve rights to kick this afkers?

kind iris
#

i would love it if we could

tardy pike
#

I mean just like votekick or something would be fine too

#

or more squadrooms

kind iris
#

yea

slender patrol
#

I got a connection timeout with a 57 ping

fleet tulip
#

Hey guys one of my friends just shot a car at atleast 300 meters away and made it explode

#

but for some reason he got killed by it?

#

anyone that has seen this bug before?

shut pier
#

hello i seem to be getting conected waiting for response.... every time i start game and when going back to lobby affter eatch match now its been happning for about a week now thout this patch might have helped it but has not sits for about 2/3 min befour it gos in any help would be great @digital glen

digital glen
#

@shut pier I'm getting it also. I have to keep cancelling and re connecting. I've pushed it to the team to be addressed

cyan egret
#

@weary warren

dusty zinc
#

is it down right now

#

cuz we cant match

cyan egret
#

for me yes @dusty zinc

dusty zinc
#

ok we matched in Asia

#

NA wasnt working for us

cyan egret
#

hmm

#

ill try that

shut pier
#

thanks @digital glen i was seeing other posts about it but just as its been going on sins last patch i held off to see if this one resolved it.

vital furnace
#

Hi, I'm currently dealing with an issue where I am unable to actually get into the game. I get past the bluehole logo and upon the following the loading screen the game crashes 100% of the time. I've done a lot of the usual fixes but nothing has helped and emailing support didn't give me anything I hadn't already tried

ancient hollow
#

What to do?

shut pier
#

did you try validating your game files in steam @ancient hollow

serene anvil
#

Yo doggos, quick question: Does view distance affect how soon you see other players?

shrewd thunder
#

no

shut pier
#

@vital furnace if did you check the pinded messages at top of this dicord wags has pinned a Trouble_Shooting_Steps_To_Try.txt try that to see if it helps

vital furnace
#

I'll try some. A few of them I've already tried without any change

mortal jungle
#

Damn.. Game crash every time i try to launch it.. tried a few things youd normally try with a game that crashes but to no avail, is there a secret to this?

viral monolith
#

Hey guys, I have a problem where I can't press anything else apart from Refresh UI, Settings and Quit Game

#

Anyone know any fixes?

#

Like the game is unplayable because I can't press the Play button

vital furnace
#

I've gotten as far as this screen before the game itself just freezes and crashes. When I run the game as an admin it just freezes at the loading screen with none of the UI loading in

viral monolith
#

Although I haven't played today @viral monolith , the closest thing I've seen to that is where there'll be a delay of a few minutes from when you click play

#

before you'll actually find a lobby

#

;-;

#

I don't think that's it though

#

Because even when I press on Character for example I can't

digital glen
inland oxide
#

anyone having troubles getting into servers?

digital glen
#

Try steps 14, 15

#

Matchmaking is having issues as well after the recent patch

inland oxide
#

ya trying to squad up but wont work just keeps going to matching without going to ready and nothing is happening

digital glen
#

It's been forwarded to the team, looking into it

viral monolith
#

@digital glen Do you know any fix for my issue?

digital glen
#

@viral monolith Let me look, but did this just start after today's patch?

viral monolith
#

I don't know what patch

#

Because I wasn't on the game in a while

digital glen
#

So was it doing it the last time you played? Or just today?

viral monolith
#

Today

#

Just today

digital glen
#

Ok, I'll look at it, but more than likely an issue from today's patch. Been some issues popping up like matchmaking trouble, your issue, not being able to connect etc

viral monolith
#

No

#

That's not the issue

#

The issue is that I can't click on things in the menu (e.g. Play button) therefore I can't do anything

#

So I can't access friends list, I can't press the play button, customize, leaderboards

digital glen
#

Yes, I understand, was just giving examples of other issues popping up today. I'm looking into your specific issue

viral monolith
#

Okay thank you for that

digital glen
#

@viral monolith Where are you located region wise?

viral monolith
#

Europe

#

UK

#

to be more specific

digital glen
#

Run the ping test and see what your results are to the 3 EU servers

viral monolith
digital glen
#

ok so that's not it. gimme sec

#

C:\Users\YOURNAME\AppData\Local\TslGame\Saved\Config\WindowsNoEditor

#

Navigate there and delete GameUserSettings then reverify through steam to download a new version

#

change YOURNAME to whatever yours is computer etc

#

Screenshot any graphics settings

#

and sensitivity settings you want to keep

#

They will be gone after deleting it

#

May or may not help, just trying to start with the most popular

#

@viral monolith

viral monolith
#

Is it fine if I go straight to appdata?

digital glen
#

Just as long as you can get to the GameUserSettings file...btw you have an Xbox controller hooked up?

viral monolith
#

No

digital glen
#

k

viral monolith
#

Mouse and keyboard

#

The thing is

#

I already reinstalled the game

#

and it didnt fix my problem

digital glen
#

Steam does a horrible job of uninstalling games. So much data is left behind.

#

There are a lot of workarounds for various issues, but if yours is from todays patch specifically it will need further investigation

viral monolith
#

Oh ok

#

So now do I verify game cache after I deleted GameUserSettings

digital glen
#

Yes

viral monolith
#

Game cache is verify integrity of game files?

digital glen
#

Yes sir

viral monolith
#

Ok

#

That's done

digital glen
#

So it downloaded and is ready to launch?

viral monolith
#

Yeah

digital glen
#

Give it a try and see what happens

viral monolith
#

Doesn't work 😦

#

Wait

#

I'll record a quick clip and let you see exactly what the problem is

digital glen
#

k

viral monolith
#

Here is my problem

south portal
#

squad #11 dragon is AFK

digital glen
#

@viral monolith Do you have your Windows taskbar anywhere else besides the bottom of your screen?

snow pecan
digital glen
#

@snow pecan Discord is having issues today with this server specifically, it is known

snow pecan
#

they said nothing about it in hype squad ;-;

digital glen
#

@snow pecan It's on our end. Bandwith needs adjusted for the influx of new people

snow pecan
#

thought they just had an update to adress that 🤔 we keep bashing their servers

digital glen
#

The update had nothing to do with Discord not being available, that was for the game servers

#

Discord servers bandwith is a different entity

snow pecan
digital glen
#

All I can tell you that it's previously been a bandwith issue that we had to increase when this started happening . We upped it, and it solved the problem. We are 20K users now, which is another large increase from before, so they are looking into it. It was brought up this morning.

viral monolith
#

No I don't @digital glen only on the bottom of my screen

digital glen
#

ok. Besides doing the normal running CCleaner and Malwarebytes I'm going to have to refer you to the forums to post your issue with that video. I believe it's from today's patch and tied into some other issues. Seeing a lot more coresponding connections between yours and a few others. Please follow the template guide that is outlined on the forums. That way the devs can see your dxdiag files, system specs, etc. Be sure to include that video. Sorry I couldn't be more help, but this is a new one for me.

#

@viral monolith

viral monolith
#

Ok thanks

digital glen
#

I can link you to a workaround thread and connection thread, but I'm not sure that would be helpful in your case. Your game is loading, not crashing etc...

viral monolith
#

I'll do it tomorrow because I'm on my phone right now

#

Nah it's fine

#

Thanks for the help anyway

digital glen
#

ok man. Sorry I couldn't be more help 😦

viral monolith
#

It's fine, not your fault

digital glen
#

Damn bugs 😦

#

lol

vital furnace
#

None of the fixes from the list have done me any good 😦

digital glen
#

@vital furnace At this point I would say to report it on the bug list on the forums for the devs to see. Especially mentioning what steps you did to troubleshoot, etc.

vital furnace
#

I guess that's all I can do

digital glen
#

@vital furnace I know it's frustrating man.

inland oxide
#

third time today the fucking red zone has fucking disconnected me... what da fuck is this shitg

shrewd thunder
digital glen
#

@shrewd thunder Good find. I had searched that, but must have not worded it correctly on the search.

#

@viral monolith You around?

sour quartz
#

anyone able to help me find the new update, cant find it anywhere on my steam client and everytime I open the game it just reminds me to update

digital glen
#

@sour quartz Just verify the game file integrity in Steam for PUBG and it will force it to download the latest version

sour quartz
#

awesome thanks @digital glen 😄

winged dagger
#

Hey can anyone help me, im on the launched game but my game is legit running at like 1 frame a minute

#

before the patch i was at a solid 80 fps

#

and also on the steam fps counter thing it says im at 127 fps

#

its like my game freezes on one frame

blazing linden
#

Where can I go to find current patch notes?

winged dagger
#

also i can still do all the things ingame

#

like i can search for games and join a game and i can control my character but its just locked on one fram

shrewd thunder
blazing linden
#

ty

shrewd thunder
#

You done obvious stuff like restart game/pc etc @winged dagger ?

winged dagger
#

yep

#

i work in IT so first go to is turning it off and on again XD

shrewd thunder
#

lol

winged dagger
#

reinstalled and verified game integ too

shrewd thunder
#

Checked temps? Anything overheating

winged dagger
#

its using 20% cpu

#

but its still cpu at 25% total and memory is 25% too

#

so i dont think its that

shrewd thunder
#

Weird that steam overlay says 127 fps though isn't server lag?

#

I had some issues earlier where I had over 100fps and it was feeling like 20 due to server lag, nothing near as bad as 1fps can't move tho

winged dagger
#

its 1fps a minute in lobby

#

im not even in a server

#

when i click on an other application then click back on battlegrounds it refreshes the frame

#

like

#

i can interact with the game

#

but it just doesnt update my frames my side

#

so like i can click on options etc but it doesnt show it open unless i force refresh it by clicking another application and going back on PUBG

shrewd thunder
#

Updated GFX drivers recently?

winged dagger
#

yea

#

like earlier today

digital glen
#

Heard the latest Nvidia drivers are causing bad fps drops

winged dagger
#

I use radeon

digital glen
#

k

#

could always revert back to the previous ones to see if that fixes it

winged dagger
#

yea

#

lmao i have no clue

#

google time

digital glen
#

lol

winged dagger
#

aint had radeon for trhat long couple of months

#

thing is though

digital glen
winged dagger
#

i play rocket league after

#

ive played rocket league

#

and it didnt have any issues

#

and that post updating drivers too

shrewd thunder
#

Some drivers have issues with specific games

winged dagger
#

hmm

digital glen
winged dagger
#

ugh this is so long

#

thx for the help though

shrewd thunder
#

They optimize for one game and mess up another

digital glen
#

Just make sure the Crimson drivers are compatible with your card

winged dagger
#

yea

digital glen
#

see what version you are running now and just go back one version

winged dagger
#

but its must have been

#

because why would they notify me for a update which is incompatable

digital glen
#

I was refering to the latest link I sent of previous driver versions

winged dagger
#

ah yea

digital glen
#

I'm Nvidia but the principle is the same 😃

winged dagger
#

yea

#

nvidia is good

#

but this GPU was really good for the price so i decided to try it out haha

digital glen
#

But I would always use that clean installer utility I linked for Radeon driver removal.

winged dagger
#

its been great so far

digital glen
#

Nothing wrong with that!

winged dagger
#

maybe cause its a newer adriver

#

driver

digital glen
#

Most likely

winged dagger
#

PUBG isnt supported yet

digital glen
#

I always wait a week or 2 before installing new drivers

winged dagger
#

man i should knoow not to update straight away

#

yea lol

#

bout to say

digital glen
#

that way the bugs get fixed and I dont have that issue

winged dagger
#

never use the thing str8 off

#

same with consoles n stuff

#

ah well

digital glen
#

Good luck!

winged dagger
#

thanks wags

#

😃

sage epoch
#

Can someone help me with FPS stability somehow

#

I7-920 2.6 quadcore/ Nvidia GTX 750 ti/ 8 gb of ram

#

can someone tell me if is posible to get 60 fps with this spec

#

?

digital glen
#

Will be tough with the GPU/RAM combo

sage epoch
#

well dunno what to do

#

got any suggestions
?

#

-USEALLAVAILABLECORES -maxMem=7168 -malloc=system -d3d10

digital glen
#

what graphic settings you running in game

sage epoch
#

all low

#

lowest settings

#

and still cant get stable 60 fps

#

just want to make game work smooth

shrewd thunder
#

It won't look great but you could lower the render scale

digital glen
#

Try upping your Anti Aliasing Post Processing Texture Effects to medium or high and leave the rest low. Or a combination of those settings. The goal is to offload the work from the cpu to the gpu which will help your bottleneck

sage epoch
#

hmm going to try it and tell u the result

digital glen
#

Enable the Steam fps counter if you don't have one, land in a remote area and apply those settings, trying medium then high or combo until you find the best fps

rustic badger
#

Yo, if I keybind the console button it doesn't save.. Next time I open my game the key I wanted keybinded is red. You have any idea what thats about, @digital glen ?

digital glen
#

You have another key bound to the same action? or a key bound to 2 actions?

rustic badger
#

I don't think anything uses the console button by default? maybe it's a hidden option of some sort?

digital glen
#

What do you mean by console?

rustic badger
#

like the key next to 1

digital glen
#

I am able to use that for voice chat, so I know it works for that

rustic badger
#

I don't know what its actually called, but it opens up console in alot of games 😛

digital glen
#

tilde key

rustic badger
#

ah

#

I'm basically trying to keybind Open Map to that key

#

and its not saving for some reason

digital glen
#

You never changed your gameusersettings file to read only did you?

rustic badger
#

Nope

digital glen
#

I have open map bound to Thumb Mouse Button 2 and Toggle Camera to `

#

try setting that in your settings and see if it accepts it

#

if so, then try changing back to what you want

rustic badger
#

yeah changing those keys are fine, once I tried tilde key it resets everything

sage epoch
#

@digital glen nothing of that settings work that much

rustic badger
#

like open map goes red, and my other keybindings goes back to default! wierd

sage epoch
#

just getting lagspikes

digital glen
#

Only thing I can think of trying next is to navigate to C:\Users<USERNAME>\AppData\Local\TslGame\Saved\Config\WindowsNoEditor try deleting GameUserSettings.ini file

#

then reverify game files throgh Steam

#

then try it

#

make sure to write down or screenshot your graphic settings sensitivities etc for quick refernece setting them back

rustic badger
#

I actually did that the other day, Conn suggested it

#

thought it worked because I forgot to keybind the tilde key at that time 😛

#

but it just seems like that key ruins everything, for me

digital glen
#

There have been issues with keybinds. Especially the "F" key

#

I'm not sure of another fix atm

rustic badger
#

can I change the key in the ini files?

digital glen
#

You could post in the forums on it if you wanted

#

Editing the ini files is at your own risk and not recommended

shrewd thunder
#

Maybe it's related to keyboard region as they are diff keys on uk/us for example

digital glen
#

I wouldn't want to tell you to try it and then for a wacky reason you get banned etc.

#

So not recommended

rustic badger
#

oh, right

sage epoch
#

wags so what suggestion do u have for me to do more

digital glen
#

is my official statement 😃

sage epoch
#

?

digital glen
#

@sage epoch Well you are on the low end of the min requirements. Since the game is in EA and not fully optimized yet, it's a tough situation becuase of your hardware.

rustic badger
#

maybe its related to my keyboard language? which is norwegian

digital glen
#

@rustic badger Very good possibility

sage epoch
#

@digital glen well its lowbudget pc cant afford better atm so i try to make it work somehow. Sadly my CPU is locked so i cant overclock it a bit. Still have no idea what can i do more.

digital glen
#

@rustic badger Give me a min to check on editing the ini file for your keybind to `

#

@sage epoch Let me have a look at something...1 min

#

Tell me what that test says

sage epoch
#

sec

rustic badger
#

well, changed my keyboard layout to US and it`s working now, can keybind | np

digital glen
#

ok. If you want, you could make a post in the bug section and follow the template for reporting bugs and put what you said in there about changing the layout. Not only would it help other users, but the devs could fix that issue so the Norwegian layout would work

rustic badger
#

I'll do that right now : )

rustic badger
#

cus when I press the tilde key, this is the symbol I get: |

#

guess its not supported

digital glen
#

use that link and report it there. THANK YOU!

rustic badger
#

sure thing, thnx for looking into it mate!

digital glen
#

This is being passed onto the devs for correction

#

you are welcome

sage epoch
#

@digital glen what is the problem here ?

digital glen
#

@sage epoch Seems that it's just not completely optimized (PUBG) yet, and lower end systems are having issues running it well. I'm looking for something that could help you.

sage epoch
#

that would be cool if something can help out.. I apriciate it.

digital glen
#

@sage epoch Try turning your screen scale down to 70

sage epoch
#

yeah can do that

#

but il barelly can see nothing when i do that

digital glen
#

Was it set on 100 before?

sage epoch
#

ya

digital glen
#

Maybe try a compromise at 80 or 90 and see what happens

sage epoch
#

ok thanks

#

will try that

#

but first

#

must rr

#

my pc

digital glen
#

k

#

Then try your different graphics options while on 80 and do the same for 90 etc

#

just trying to find the best fps balance you can

#

@sage epoch Also turn off hardware accerlation in Discord and Google Chrome

#

and close down everything you don't need. Applications wise

#

No open browsers, other software in your taskbar etc etc..close it all

#

You can also set TslGame priority to high

sage epoch
#

all most of the time are closed

#

gotta try to turn of discord tho

digital glen
#

@sage epoch Can just turn off hardware acceleration

#

would help

#

When you load PUBG open task manager and go to details, TslGame, right click, set priority, High

#

That will make it give the most resources to the game instead of other background tasks

sage epoch
#

is that working if i add in lauch options -high?

digital glen
#

Not sure. It's not reccomended using any launch options anymore

#

useallavailable cores is now built into the game etc

sage epoch
#

about hardware acceleration

#

what should i put there ?

#

graphic or cpu

#

?

digital glen
#

Discord? just go to settings, appearance, turn the slider for hardware acceleraiton off

sage epoch
#

no i mean there is a option in nvidia control panel

#

configure surround, physx

#

maybe should i try to change that settings to graphic card or cpu ?

#

because its auto selected

old crag
#

how do i fix this

digital glen
#

@sage epoch Just leave it at auto for now. I had bookmarked this awhile back, have a look through it, and I found something that might work for you that I will post as well

old crag
#

Wags can you help me?

digital glen
#

@old crag 1 min

old crag
#

ok thx

sage epoch
#

@digital glen ok thanks gotta try that

#

and tell u result

#

as soon as posible

digital glen
#

Best of luck

#

@old crag Is Windows fully up to date?

old crag
#

yup, just updated it a couple days ago

digital glen
#

could try increasing your paging file...how much ram you have

old crag
#

16gb

digital glen
#

Latest gpu drivers?

old crag
#

yup updated them today

digital glen
#

running on ssd or hdd?

old crag
#

hdd

digital glen
#

Few things you could try. Increase your systems paging file. Make sure all background tasks are shut down. When PUBG is loaded up, open task manager, details, TslGame, right click, set priority to high.

#

Turn off hardware accerlation in Discord and Google Chrome

old crag
#

i cant even get the game to launch at all, it goes to the blue hole movie animation then crashed and gives me that messsag, ive tried just about everything and nothing has seemed to work :/

digital glen
#

Have a look here and here

old crag
#

thx man

#

still nothing pubgface

digital glen
#

😦

cyan egret
#

This was the gitch I was talking about a few days ago

#

no matter where I stand I cant grab the item, and it doesnt show up on the ground when I open my inventory.

fast nymph
#

Can I disable these annoying XBOX controller prompts? I don't even have a controller plugged in

glass sparrow
#

When making custom game for Zombies, does the damage Zombies to Zombies only work with teammates. If so do you guys have any plans to make it that all zombies cant hurt eachother. Just did a custom game with full server. Ended up being boring and unfair for everyone because of zombies killing other teams

wary perch
#

How come I can't rebind some of my keybinds?

#

Well all of my binds

#

Also one thing. I have a problem where my mouse and the actual mouse in game is like 20 pixels higher

#

I'll provide a picture in a second

#

Ok, fixed my mouse issue. Not sure why it was doing that but I would have to aim lower on my screen to hit something in the middle.

digital glen
#

@glass sparrow Has definetly been discussed. No final word yet, but I know exactly what you mean and the team is fully aware of it

wary perch
#

I just fixed the integrity of my game and it worked

digital glen
#

@wary perch I was going to suggest that and make sure you are on US keyboard layout

wary perch
#

Yeah I have that

digital glen
#

ok glad you got it sorted man

old crag
#

my game fixed its self lol

wary perch
#

I can't fix the keybinds. but "checking game integrity" fixed my mouse issue

#

Is there like a config file similar to one that is shared amongst the CS:GO community

#

?

digital glen
#

@wary perch There is not. Have you tried deleting your gameusersettings.ini file and re verifying through Steam?

#

You should note all your settings if you do because it will delete them

plain void
#

Queueing up for server is broken right now?

#

any other reports?

#

Squad queue puts me in "matching" which i then cannot cancel

wary perch
#

Thanks @digital glen I will do that.

digital glen
#

@wary perch Welcome sir

#

@plain void Have had reports of matching issues the team is aware of

plain void
#

Just connected to a game thanks for the response

wary perch
#

Sorry where can I find the gameuser settings? I am in the files now. @digital glen

digital glen
#

C:\Users\YOURNAME\AppData\Local\TslGame\Saved\Config\WindowsNoEditor

#

where yourname is obvisously thats your computer name lol

wary perch
#

yerah

coarse iron
#

Guys I have a question

#

What's the fov limit on first person servers

#

Is it 90

digital glen
#

@coarse iron Can't recall what its currently set to, but there will be a slider for fov in the monthly patch. Not sure min max settings though

coarse iron
#

Is there a way I could ask the devs? Do I just mention them?

#

I don't want to be annoying

wary perch
#

I believe these are community helpers. Not devs

coarse iron
#

Ah

#

I just wanted to know what the max fov will be

digital glen
#

@coarse iron I don't think they will tell you, but I'm not sure. They haven't even told us 😃

coarse iron
#

Ah

#

I see

grand pebble
coarse iron
#

Don't public servers have the update?

digital glen
#

@grand pebble Controllers are a wip right now. Buggy

grand pebble
#

ya i know my friend is having a problem with a glitch

#

the game thinks he has a controller

#

but he doesnt

coarse iron
#

Thanks for help @digital glen

digital glen
#

@coarse iron The fov slider wont come until the monthly patch

#

You can play custom games 1pp but fixed fov

#

welcome sir

#

@grand pebble Known bug right now, the devs are aware of it

coarse iron
#

Ah I meant test servers

grand pebble
#

oh ok thank u

coarse iron
#

Do they have the sliders

grand pebble
#

ill tell my friend this ❤

digital glen
#

@coarse iron Test server is only open for the day they push a new patch, it doesnt remain open. Like you couldnt get on it now afaik

coarse iron
#

Ah

#

Thx for help

digital glen
#

welcome man

wary perch
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Yeah this rebinding thing still doesn't work

digital glen
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@wary perch hmmm and you are on us layout right

wary perch
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I just want to switch walking to C and toggle crouch to Left Control

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Yup

digital glen
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@wary perch Give me a bit to do some digging

wary perch
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No problem. I am here all night 😛

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Brb Updating GPU drivers for MAX FPS

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Back

digital glen
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@wary perch Try deleting the WHOLE config file this time and reverify

boreal ivy
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At the risk of sounding like an elitist: Would it be possible to have a sort of "regular" role in this server and a "regulars only" channel? Just for the duration of these drama incidents

quick chasm
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^that is a quite nice idea. It is very easy to make alts and rejoin to cause trouble. Many people are only there to cause trouble and start a fight with as many people as they can.

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Having something like mentioned above with roles for members older than a month or so would be enjoyable

wary perch
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Ijust played a pretty proper game with everything set properly. I am happy with how my game is now. Thank you @digital glen

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If you ever need anything msg I can help breh

digital glen
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@wary perch Awesome man! Glad to hear it!

quick chasm
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@wary perch what settings are you using and how much fps are you getting

old crag
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omg its doin it agin yo

quick chasm
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@old crag what is the problem? Clippy

unkempt meteor
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Is there anyway to stop PUGB from changing my monitor colour preferences?

old crag
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i fixed it

shrewd thunder
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@unkempt meteor not at pc so not sure of proper wording but look for something like allow application to control colour preference in your gpu control panel and uncheck it

viral monolith
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My friend and I just got kicked from a pubg match "host closed connection"

shrewd thunder
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Server likely crashed

viral monolith
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sucks. both just found 2 4x and a 8x lol

unkempt meteor
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@shrewd thunder can't find it in AMD Settings, hmm.

viral monolith
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had 3k coins & changed my character, now i'm -2500 in coins

shrewd thunder
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@unkempt meteor I know the option is there on NVIDIA, but I haven't used an AMD card since they used CCC instead of Crimson so have no idea where the option might be if it's even there at all (quick google suggests they streamlined and removed a lot of options). What exactly is changing with your colour in PUBG?

unkempt meteor
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when I launch PUBG it increases the brightness and gamma so when I finish playing I have to reset the colour profile. I have a new GPU and Monitor on the way so I'll see if it happens with that aswell.

shrewd thunder
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When you create a game profile in amd control panel is there any options for colour?

rustic halo
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Are Using ReShade ban problem?

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I wanna use reshade but im scaring to ban problem.

shrewd thunder
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PU said reshade is ok @rustic halo

vivid flax
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@Minnos#6508 i use reshade since day one.

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no problems here

tepid fox
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All of a sudden today I've got a major drop in FPS.

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It seems out of the blue because it was fine yesterday.

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Is it just me?

viral monolith
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@digital glen Sorry I couldn't answer yesterday, I was asleep but I'm here now, I saw you wanted me?

mild cipher
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Anyone from community team here? I'd like to make a suggestion on the forum, should I create the topic in Animation & Gameplay or where? ^^

eternal sentinel
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anyone else getting connection closed when starting the game

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clicking reconnect doesn't fix it

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goes back to connected waiting for response then times out

dense sandal
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WTF i do

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Network lag detecetd every game

fallow crater
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We're working on a server issue

dense sandal
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after this update rolled out i play 1 game properly and every time i was just trying to reach to game menu

viral monolith
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@fallow crater Do you know anything about my issue that I listed yesterday? I can link my video again if needed

kind anchor
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Hello, i see there was an hotfix launched for pubg, but steam doesn't show the updates.. i have tried to restart my pc and steam

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Im basically stuck with the old one

viral monolith
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Verify Game Integrity it will force the new version @kind anchor

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That's from what I've heard from the devs and mods at least

kind anchor
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Okay, will try, thanks

viral monolith
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no problem

fallow crater
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@viral monolith Unfortunately I am not a CM, I wouldn't begin to know how to provide technical support.

viral monolith
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Oh ok

vivid flax
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fyi, reported already just in case

quick chasm
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what is suspicious about it?

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@vivid flax

vivid flax
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knows my pos evey time., the prefire, just overall suspicious

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anyways im not sure but i reported anyways just to be sure. i guess BH can decide

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just felt odd

dense sandal
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ye its walling

eternal sentinel
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is there any way to stop pubg thinking you have a controller plugged in

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since the last update I can't even spectate when I'm dead anymore

somber sparrow
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Im looking for a good way to bind lean left and right, Q and E feels super weird since I want to be able to A-D at the same time as I'm leaning. How have you guys solved this?

shrewd thunder
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I just use default but know of quite a few people who use mouse buttons @somber sparrow

dense sandal
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@viral monolith

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@here

eternal sentinel
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don't spout mentions please

pliant dune
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cant start game with ReShade
Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll

viral monolith
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I've tried so many things to fix my problem but it still doesn't work

sage epoch
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@viral monolith When the game will be optimized for low-end pcs? Just curious would like to know?

hasty snow
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@viral monolith sorry for the late reply, what is your issue exactly? You can pm me if you prefer.

tepid fox
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Teleporting all over the place?