#🤝│community-troubleshooting

1 messages · Page 46 of 1

north wolf
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Its delayed I think, same goes with rating.

weak mountain
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can anyone conenct?

viral monolith
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nope

rough sundial
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Team invites takes 2min to get out atm

shut pier
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I'm having same issue connected. Waiting for response.... then gose in then play in lobby is unresponsive. EU

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seam's delayed.

rough sundial
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Play button is very delayed aswell.. takes 2min when you press it to its queing 😛

shut pier
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yes im having same issue. im sure the team are aware of this and on it .

viral monolith
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I'm having a similar problem. pressing play seemingly does nothing

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servers down?

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cant even get in

keen cedar
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cant get in as well

versed pike
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I got into a lobby of 35 ppl after waiting a crazy long time

white imp
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[INFO] Blocked loading of file: "S:\SteamLibrary\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".

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battleeye launcher

soft lantern
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yea everyone has issues atm

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this specific error has to do with reshade though

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me and my brother had that as well, was fine for at least 5 or 6 games after the update but then this shit happened and we cant even start the game after restarting the pc, steam and everything else we tried

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fixed it after rebooting steam and the server fix now 😃

forest wolf
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Hey all! For some reason my game crashes only when playing duo or squad, when playing solo everything's fine. Anyone have the same issue that knows a fix? Re-installing it didn't help

weary warren
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@grand portal Better to have this converstion in here

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Please try restarting your computer and trying again

grand portal
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alright

weary warren
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Failing that please disable any anti-virus and firewalls

grand portal
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just give me a moment, I'm verifying file cache

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just in case

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Restarting

trail falcon
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why cant I hear any peoples vocies

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even after I press ctr + t to unmute

grand portal
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same thing @weary warren

weary warren
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Did you try disabling firewall/anti-virus?

grand portal
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well, I have the kind of an antivirus that can't be easily disabled

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but I don't see anything in recent history related to PUBG

lone ravine
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Hello everyone. For some reason I cannot hear my squad teammates in game. They can hear me. I've tried closing the game, restarting the pc etc. Kind of strange as I have all sounds up and working

grand portal
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might be related to Steam API not being initialized, I've tried launching another game and it told me that Steam API wasn't initialized @weary warren

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and I've had to restart Steam, now it works

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thanks

weary warren
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Glad you got it sorted

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I know SteamAPI is having issues today

grand portal
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I've had this steam API issue for a while

digital glen
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Totally unrelated, but whenever I get the network lag detected in game on my region NA or have these similar issues with Steam, I unplug my router and modem, wait for at least 1 min, then reboot both and computer, relog into Steam...and everything is good then. Never hurts to reboot and refresh. Not saying by any means that will fix it, but it might help.

severe sandal
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@digital glen I have done all of the pagefiles and all of the things from the pinned message yet with difference to any of them what so ever.

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I've got no increase nor decrease of FPS and I still have the issue where buildings as well as items come either ungenerated or are badly generated that I cannot pick up items or see the door to enter the house let alone open them.

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So I think I'll just have to wait for future updates that will (hopefully) fix this issue.

digital glen
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@severe sandal ok man...I'll continue to think on other workarounds for you. Sorry nothing worked, I know it's frustrating. Have you defragged your HDD yet?

unborn cairn
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Just bought the game yesterday. When I went to register my nickname, it said it was taken which seemed odd. Then I read online that there's been an issue with the names system? Is it possible i could still claim my original username?

digital glen
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@unborn cairn If the name has been taken then you will need to mix it up a little and see if that has been taken e.g. RotazFTW etc...

unborn cairn
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yea, I ended up adding characters. Was just hoping I wouldn't have to. Thanks!

wise estuary
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@digital glen sorry I have the chat muted so I keep forgetting to check back but ya I'm aroun

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around*

digital glen
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@wise estuary Gimme a bit and I'll get with you...busy atm

wise estuary
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that's fine

radiant sedge
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servers down?

versed pike
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^^

grim nova
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Any news for the dxgi.dll issue at start? Restarting steam worked earlier in the day, not anymore

tame raptor
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servers in maintenance error?

radiant sedge
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yes

grim nova
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No idea, can't launch the game

tame raptor
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dxgi has come and gone for me - right now fine w/ reshade

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back in game

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working now

vivid flax
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is ReShade now blocked by BE?

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any1 know this?

tame raptor
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it shouldnt be

grim nova
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Nah, doubt it

tame raptor
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im using it rn

grim nova
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PU himself said he doesnt mind it

vivid flax
grim nova
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I doubt he'll 180 on it

tame raptor
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makes the game so much prettier

vivid flax
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now it keeps on happening

tame raptor
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cant go back

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maybe try uninstall and reinstall reshade?

cyan lodge
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im getting that but it says teamviewer instead

grim nova
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Yeah when I X it now it just closes the game

tame raptor
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or verigy game files?

vivid flax
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yea i wil ltry

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i cant go back to the normal game also :p

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its so ugly and washed out

pliant tusk
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anyone else gett 'trylatterhttpexceptions'?

vivid flax
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verfying and reinstall didnt help

radiant sedge
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i dont think the servers are up?

digital glen
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Servers are having issues at the moment, the team is looking into it

pliant tusk
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just had a game with 20 people

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the other guy was invisible on the way down

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drops into same warehouse and kills me

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#unistalling.

severe sandal
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Oh, yes I have defragged it.

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It was the first thing I have tried.

digital glen
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@severe sandal @wise estuary I have some business to take care of, but will return in a few hours and maybe we can further sort your issues out, and anyone else that is having trouble with things

clever shale
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I keep getting this for the last hour.. why does it keep blocking the file now but not yesterday?

grim nova
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Getting that as well

clever shale
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Sucks..I dont really want to remove Reshade cause I kinda like it

molten hornet
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I'm using ReShade, not seeing any issues atm

errant sinew
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[21:46] nab: reshade blocked again ?
[21:46] nab: can't start the game
[21:47] nab: 20 fucking try

viral monolith
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Not sure if anyone has this issue but since the update I have had a massive fps drop

tribal stone
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any solution to pubg not logging in when launched through steam? Like is there any chance the account itself is broken?

azure junco
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@clever shale @errant sinew i read re-installing reshade helped them

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top right is search function go for it...

keen sundial
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guys bit of a idiot here whats the better things to use in reshade?

deft holly
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hey guys i need some help

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when the game first released i did some file changes and now its perm, i have to always change my game settings

keen sundial
molten hornet
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Aight I have the same issue now, battleeye is blocking reshade

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its a fresh install too

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it ran once, and then next time i tried starting it. it got blocked

keen sundial
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well im still stuck in that place 47 left and im nex zone wonder if i can win this XD

digital glen
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@severe sandal @wise estuary Both of you should try this program and then the following link I will provide. Might solve your issue Daniel with the sound and might solve your issue Gamer with the wonky building textures. If you are hard pagefaulting, you can track the culprit, which MINE was Windows User Improvement Program. Once I disabled that, and opted out. My sound issues went away. Also if your cpu isn't constantly bottlenecked by hard page faults, it might load your textures better. Give it a go. http://resplendence.com/main

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Latency Mon is the program

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Windows Report - Windows 10 and Microsoft News, How-to Tips

Windows 10 collects information about its users and sends it back to Microsoft so that developers can improve future versions of Windows. Many users are concerned about their privacy, therefore today we’re going to show you how to opt out of Microsoft Customer Experience on Windows 10. What is Microsoft Customer Experience and how to …

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^ Is a tutorial on how to opt out of the Customer Experience Program. Also opting out for MS Word if you have it, and MS Media Player. Make sure on the tutorital you highlight the 3 items like it shows then righ click and choose disable. Re-boot your computer and walla. Can also run the Latency Mon program again (which will normally show you hard pagefaults from the program itself) etc, etc, etc...

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@molten hornet It's a known issue right now. The team is working on it.

naive ocean
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no score once again

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feelsbad

digital glen
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@Tien#3312 Delete your user settings file and re verify on Steam. I would take screenshots of your keybinds and your in game settings to quickly reference and set them back appropriately

naive ocean
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is this a known issue ?

digital glen
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@naive ocean First time I've seen it. I will pass it along to the team right now.

naive ocean
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someone else posted it on the forum so im not the only one :/

digital glen
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Let me do some investigating...

naive ocean
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I have a dual monitor set up if thats any help

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and play on my second monitor

digital glen
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@naive ocean Well the op didn't get responded to because he/she didn't follow the proper posting procedure on bug reporting

naive ocean
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Yeah

digital glen
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There is a reason they ask for that. And it really isn't just to make you do more work lol. They need to look at hardware specs, DirectX settings etc etc. It helps them track the issue

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@naive ocean I have a message into the team, when I get a response I will ping you.

naive ocean
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Sounds good, appreciate it 😛

digital glen
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@naive ocean Unfortunately, it is a known issue, but no fix yet 😦 Personally, I would fill out a proper report, so it generates levity. Sorry I couldn't help you further.

naive ocean
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All good

abstract patrol
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Hey not sure if this is a good channel to ask, but looking for some official word on whether a crosshair overlay program would be a bannable offense?

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Cross hair overlay program being a program that draws a static image in the center of my screen overtop of the game.

naive ocean
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put a piece of tape on ur screen and draw an x w a sharpie lol

abstract patrol
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Yeah, have heard the suggestions. Just want to know if I decided to go a software route instead of that, would I be banned for it?

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Before I try it and possibly get banned

naive ocean
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no clue

digital glen
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@abstract patrol Maybe another mod could give you a definite answer, but If I had a choice between risking it and not, I wouldn't risk it until I had clear and concise permission. No one wants their day ruined with the ban hammer. Sorry I couldn't be of more help.

abstract patrol
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That's okay, thanks for taking the time to answer. Any idea where I could ask another mod? I thought we weren't supposed to @ them.

digital glen
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In my opinon though, anything that gives you an advantage over another player that's not in the the game settings wouldn't be allowed. Mods are available to @ it's really the Creative Director and Community team and admins that are busy working non stop. Maybe give Caesar, Cease, or Robo a ping. Not constatnly mind you lol

abstract patrol
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I would agree, but the fact that monitors have this built in at a hardware level makes me feel it's somewhat unfair to just ban the software implementation. Definitely seems like a gray area that I don't wanna be on the wrong side of. Should I just ping them here or in a DM?

digital glen
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Yeah I agree on the grey area. Especially since monitors come with them hardcoded sometimes! Give me a sec and I'll reach out for you.

abstract patrol
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Thank you! 😃

viral monolith
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@molten hornet try and delete the reshade config

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maybe that will help

molten hornet
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No

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That has nothing to do with it

digital glen
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@molten hornet From what PU has said, usually when reshade acts up, it's because the client pc cannot connect to the Battleye servers properly

naive ocean
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is there any future feature planned to change what mode your weapons are on when you pick them up?

digital glen
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@naive ocean I've heard people discuss that and bring it up. I have not heard anything official about it yet though.

naive ocean
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ah

radiant moon
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Game was working nicely prior to last patch, now I'm getting the issue were textures are not loading + freezes on plane :/

digital glen
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@radiant moon It's been brought up to the team for sure. Seeing a lot of reports about different issues

molten hornet
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@digital glen That sounds odd, its blocked because its not on the whitelist, right?

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I doubt it had a connection problem 5 times in a row

radiant moon
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Gotcha, good too know. Performance was quite solid on last patch only issue was some lag on opening inventory sometimes, that's fixed now but the rest got worse sadly 😦

digital glen
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@molten hornet Every patch there seems to be issues with it. BE flags it, for some reason it's not getting approved until the team can reach out and approve it.

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I'm sure I/we will hear more about it soon

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@abstract patrol The answers I'm getting right now are no it's not recommended to use a program like that. To be on the safe side. There is not an "official" word such as you will be banned for using xyz program, but I personally wouldn't take any chances. Use at your own risk type of thing

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And I know some monitors have it built into the firmware and you don't even need software to run it, but people have got banned using mouse macros, so back to the I wouldn't take any chances theory

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ATTENTION RESHADE USERS: Check the recent post by user Zultra in #207019048607678464 He got reshade to work. I don't use it, so I can't confirm if it will work for you or not

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@molten hornet

tidal drift
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SA leaderboard machine broke

digital glen
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@tidal drift Yeah, that has been giving us trouble for a bit now...the team is aware and looking into it. Thanks

tidal drift
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it was fixed for a bit but it done broke again

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Okay thanks

opaque thicket
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why does battleye block reshade?

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happened to me since the latest patch

mild abyss
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Battle eye is blocking launching

tidal drift
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South of mylta power you are able to get stuck in a crevice here on the rocks

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Had to back a buggy up ontop of him to get him out.

wintry stump
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When are the Blue Hi-Tops gonna be put in a crate

fringe sorrel
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To make Reshade work again:
I went to G:\SteamLibrary2\SteamApps\common\PUBG\TslGame\Binaries\Win64\BattlEye

Double clicked "Uninstall_BattlEye.bat"
Then deleted the folder "BattlEye"
Did file check on Steam and it redownloaded missing files. Worked after that

abstract patrol
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where would I report a part of the map a player can hide inside of? There's a house where you can lie down inside the cement porch and shoot out.

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Ah nevermind, just went and checked today and it looks like it may have been fixed

viral monolith
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whens the july update coming

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i need dat good fpx

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fps*

worn maple
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is there a bug report chat

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i just found a massive bug

viral monolith
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what

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there is none

worn maple
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when firing the vector with a full inventory, i wasn't able to fire

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it said "not enough space in your inventory" or whatever the usual notif is

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any time i clicked to fire the weapon

viral monolith
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report it on the pubg website

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i think thats how you report bugs

quiet grove
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!links

regal vaporBOT
#

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viral monolith
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WHY DOES WINDOWS KEEP SAYING ITS LOW ON MEMORY WHEN I PLAY THIS GAME

wheat locust
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When I play in fullscreen (Not FS windowed) my mouse cursor doesn't line up where the game says it is. I have to aim below the thing I want to click. However, if I go into windowed fullscreen, it's sport on.

digital glen
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@wheat locust Move your taskbar to the bottom of your screen and try it

wheat locust
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aw man, you mean I gotta be like some normal guy?

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It worked 😠

meager spire
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how do i force steam to update the game? restarted steam 5 times now

digital glen
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@wheat locust Lol...just for this game...You could also try this and see if it works and leave your taskbar wherever you put it...but the taskbar trick works for sure http://forums.playbattlegrounds.com/topic/5000-cursor-bug/#comment-23455

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@meager spire Verify the files in Steam

meager spire
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ah yes, i forgot about that option, thanks!

severe sandal
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@digital glen I'll run what you recommended overnight but I've tried opting out of the Windows 10 Microsoft Customer Experience thing but with still no changes.

digital glen
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@severe sandal ok..that might give us some more insight. Have you priced another 8GB of ram?

severe sandal
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I only have 1 stick of 8GB ram

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Corsair Vengeance LPX 8GB DDR4-2400 Memory

keen sundial
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you should buy a 2nd stick

digital glen
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I meant have you looked into purchasing another?

severe sandal
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I can try to.

digital glen
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I personally think it would fix your issue, and it's would be a great addition to your system. You have to make sure to put it in the right spot on the mobo. The manual will show you where. or you can look the manual up if need to.

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Mobo's require 2 sticks and 1 stick to be in certain locations

severe sandal
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I'll see if I'd be able to buy it.

digital glen
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pcpartpicker is a good spot to look that stuff up

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also running memtest86 from a usb stick overnight to check for memory errors is helpful too. I've seen brand new sticks of quality ram like you have be bad right from the start.

severe sandal
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How much space does it take?

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Memtest86?

digital glen
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super small file. I believe I included the link in that text document that is pinned here

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Think I have a site that explains how to install it also...Google it if I don't...really simple...I run it on every pc of ram I put in peoples system. Used or new.

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Ebay might have a used stick as well?

severe sandal
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Sure thing.

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Well I'll hop off for now since it's almost 5am here lol

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I'll try it out when I wake up.

digital glen
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ok man. Best of luck. I'm seeing $68.99 new...prob cheaper...just need to shop around...goodnight

severe sandal
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Night.

dim ingot
violet sparrow
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yeah we need to have lots of loot right next to backpacks too

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otherwise the backpack is really useless

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pls fix,,,

keen sundial
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did you read what he said

dim ingot
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well thats besides the point theres a problem with loot clipping into items and spawning into areas where you can see them but not reach them

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and loot spawning in the ground where you cant see it at all

sinful nimbus
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@viral monolith When installing drivers I usually use DDU, unzip and do a Minimalistic install with the clean install option selected. I don't need the Nvidida Telemetry, Audio, Gerforce exp, 3Dvision stuff.

viral monolith
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update: installed the driver after uninstall, pubg loading screen was on for a few seconds then stopped responding, which is progress, didnt get the nvidia display error though it just stopped responding

sinful nimbus
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do you have reshade or anything that could be conflicting?

viral monolith
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idk what that is so

sinful nimbus
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I have no idea what it could be then sorry. Could be AV software blocking the game

viral monolith
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yeah i just got the nvidia driver error again lol... holy shit

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never have this problem ever

sinful nimbus
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which driver were you using when the game was working fine?

tropic cape
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Hello anyone from the community team avaliable?

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I would like to report a issue with the game after the last update.

sinful nimbus
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Report it on the forum if it's a bug

tropic cape
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You know if this has already been reported?

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after the update i'm stuck in this loading

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But if i use a VPN i am able to load just fine

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(i need the vpn just to get past this first loading)

sinful nimbus
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It may have been reported but then on the forum there is a template to fill out so that the QA team can do their best to replicate and find out what is causing the problem

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^^ Like that, you'll be asked to fill out the template

tropic cape
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thanks.

viral monolith
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the game never worked fine btw

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i just downloaded it today

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downloaded that hotfixed driver and it still failed

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i have all the windows updates

eager kiln
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Anyone know who to contact if you want to change your name?
Got a kinda racist name which my friend jokingly made for me, and I really want to change it even if it means all my points/stuff gets deleted

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Heard from a streamer dude that he knows some guys who already got to change their names

sinful nimbus
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`How can I change my ingame name?

Currently there is no way to change your in-game name but we are working on a solution.`

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I'd ask the streamer how other people got to change their IGN

eager kiln
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yeah just wrote to the guy, if he could point me in the right direction 😃

sinful nimbus
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Yeah I'd like to know who he contacted to and how they got their names changed.

eager kiln
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yeaah, maybe some of the backend server dudes

sinful nimbus
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So looks like it wasn't changed 😛

eager kiln
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yeah

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just asked him xD

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well rip

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keep getting banned from streams v.v

old token
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why

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are you not behaving

serene sapphire
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i dont have sounds of the vehicles only when i look towards them all other sounds i hear nothing 😦

tropic cape
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Anyone from the community team online?

pale plover
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What do you need?

tropic cape
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Can a dev look into this? I added a lot of info about this bug.

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Should be pretty simple to fixl

pale plover
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Everyhting that's on the forums are seen by the devs.

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You don't need to let us know here also

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😃

tropic cape
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I am just hoping i can get some feedback from you guys since i can't play the game.

pale plover
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As far as tech stuff goes @quiet grove will be best able to help.

tropic cape
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Ok, thanks @pale plover

pale plover
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NP 😃

celest void
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how do I get the twitch prime promotion as the latest tweet??

wheat locust
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Can we use reshaders or nah?

pale plover
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Connect your Twitch w/ your game in game, then Claim Offer from drop down menu on Twitch

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Reshade is allowed

winged dagger
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I have a problem ingame where I can't hear other people/speak ingame. I think you addressed this issue earlier but do you have any ETA on when this will be fixed/know any hotfixes?

next gazelle
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i have stats problem where it will not increment my stats after a match. I have played about 15 but it says only 10 and i dont think I get BP all the time when this happens

quiet grove
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leaderboards/stats are a work in progress

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the ingame voice issue is known

proud topaz
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hello

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I was directed here by the reddit PUBG group/

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It seems my account is kinda messed up

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im unable to load my regular profile and keeps asking me to create a brand new nickname and character instead

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is there anything i could do to load up my regular profile?

next gazelle
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@quiet grove ty hadnt found any kinda response about it

little kiln
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so im trying to play wiht my freind but it tells me that i have the wrong version and i have to update on steam? but it doesnt auto update can i force it to update ? if so how

digital glen
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@little kiln Make sure you aren't trying to load the test server. If not and to force an update, verify the files through Steam.

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That will update anything it needs

little kiln
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i just verify'd and it started updating

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thanks for replying though!

digital glen
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Welcome 😃

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@proud topaz Possibly a family share issue with Steam? Not sure exactly. Look into that first. If not, please make a forum post using the appropriate template format and the team can look into it further.

winged dagger
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@quiet grove about the ingame voice issue, is there any ETA on the fix?

quiet grove
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@winged dagger nothing that I can give you a definitive answer on.

proud topaz
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@digital glen i was playign on our family sharing library at 1st then proceed to purchase the game today. Is there a way to fix that issue?

digital glen
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@proud topaz Lemme check

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@proud topaz Unfortunately you will just have to start over with a fresh character. Steam changed there family sharing rules awhile back.

proud topaz
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anyway i can use my character name at least

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my wife and i run a strea,

digital glen
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Each name is tied to each account.

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It's not something that's particlar with PUBG. I had the same instance happen to me with H1Z1 awhile ago. My son and I were playing it on family share, but couldn't duo, so I had to purchase the game seperate, and he had to choose his name on the new account

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If you Google Family Sharing on Steam, you will come across their new policy and guidlines and such.

gusty compass
#

Has the Twitch Prime Loot offer expired for the US already?

digital glen
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@gusty compass This limited edition promotion will expire on July 8th at 9AM UTC / 2AM PST / 6PM KST

frosty oar
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WOW

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just had an akm disappear out of my hands

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lol, must've dropped it when i got shot 😄

twilit bluff
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my game wont allow me to change my resolution. Is there something I can do to change it? Im getting like 0 frames because it's automatically in 4k

weary warren
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@twilit bluff

  1. Set your game launch options with -windowed
  2. If all works in game now set your resolution and window settings in the options
  3. Close the game
  4. Remove -windowed from launch options
  5. Start game

If this doesn't work try this

  1. Go to C:\Users<yourusername>\AppData\Local\TslGame\Saved\Config\WindowsNoEditor
    If you can't see the folder AppData make sure you have checked the "view hidden items" button in the View tab in windows explorer
  2. Delete the file GameUserSettings.ini
  3. Start the game
twilit bluff
weary warren
#

Did you do as I instructed?

twilit bluff
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yes that was what I got when I launched the game with -windowed

weary warren
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Did you do the second one?

twilit bluff
#

yes and I still wasn't able to adjust the actual resolution. I dont know what's wrong

weary warren
#

C:\Users\<yourusername>\AppData\Local\TslGame\Saved\Config\WindowsNoEditor Delete this whole folder and verify your game files

#

Make sure you have no start up options

twilit bluff
#

alright

weary warren
#

okay, try running the game with -windowed and see if you can change the resolution

#

if not go to your gameusesettings.ini and find the following lines and change them to match this, be sure to take off -windowed from your launch settings first though:

ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
WindowPosX=-1
WindowPosY=-1
FullscreenMode=1
LastConfirmedFullscreenMode=1
PreferredFullscreenMode=1```
twilit bluff
weary warren
#

Yes, because I enabled full-screen windowed with the text

#

Is it at 1920 now though?

#

Did you remember to remove the -windowed launch option before starting the game again?

twilit bluff
#

Yes I removed the -windowed, and in full-screened windowned my res is still blank so idk if it is in 1080p

weary warren
#

This isn't making much sense. If you had deleted that entire folder, including the folder itself, and restarted the game after that, it should reset your graphical settings

#

Have you tried setting your monitor to 1080 instead of 4k when starting the game?

#

Because those options I asked you to input should force it into 1080

twilit bluff
#

my monitor is already set to 1080p

#

I mean maybe the game is actually in 1080p now, but idk because the slot that showed what res i am in is blank

weary warren
#

You haven't changed any other settings elsewhere on your computer for the game , say geforce experience or NVIDIA control panel?

twilit bluff
#

I havent

weary warren
#

I'm not sure what else I can suggest I'm afraid.

#

Deleting that folder should have solved the issue

#

and it has with the dozens of other people I have helped with this issue

twilit bluff
#

Well I do thank you for helping though. Im sorry

weary warren
#

No, I'm sorry that I was unable to help you.

#

I think if you try shutting down steam, deleting that folder and restarting your computer, you may have some luck

#

but it shouldn't require all of that

shut sundial
#

Hey

#

My friend's game runs at 60+fps but its always freezing

#

What should he do?

oak tiger
#

hello im the one who's having the problem

#

i think its becuase my gpu and cpu is overheating

#

but im not sure

#

please suggest anymore tips 😄

weary warren
#

Look at your temp stats and go from there

oak tiger
#

it gets to maximum of 60 +-

#

cpu and gpu

viral monolith
#

Hey guys, does anybody know why they put bars on like everyhouse? You know the indestructable bars that can get shot 100 times and be just fine

weary oasis
#

Will you add sometime a middle east server ?

digital glen
sharp halo
#

@weary warren i just started my twitch prime but cant receive the goods

weary warren
#

I'm pretty sure the promotion is over

sharp halo
#

😐

weary warren
#

can you see the loot information on Twitch still

#

if you click on the crown icon?

sharp halo
#

yes it was there i clicked then page reloaded and disappered

#

if i missed it with 1milisecond

weary warren
#

Yeah, if it's not there for you now you missed it

sharp halo
#

can you provide a code if i show you my twitch prime start mail

weary warren
#

Afraid not buddy

#

The promotion has been on for the best part of a month.

#

If you missed it you missed it.

#

2AM PST

#

I see you have realised.

sharp halo
#

yea

lavish tree
#

how can i invite a friend to this discord

wispy gull
#

I see that some people dont have the ''Red dot'' in the middle of the 8X, but i do. How do i remove it?

coarse junco
weary warren
#

!invite

regal vaporBOT
stone sun
#

i'm bug as fuck

#

i cannot look

#

to anywhere

viral monolith
naive ocean
#

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0xd9b22900

PhysX3_x64.dll
PhysX3_x64.dll
PhysX3_x64.dll
PhysX3_x64.dll
PhysX3_x64.dll
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
TslGame.exe
KERNEL32.DLL
ntdll.dll
ntdll.dll

Crash in runnable thread TaskGraphThreadNP 0

#

rest in peace

gentle glade
#

hey just wondering, how come punches do tremendous damage?

coarse junco
#

punching the head is onehit

narrow meadow
#

Hey guys, my right mouse button is acting up since I spilled juice over it :x
Trying to put my thumb buttons as the Targeting button but it doesn't work in the settings. I read that others have edited their GameUserSettings.cfg to put stuff on the Thumb buttons but I don't know what the code is for the Mouse button is. Any ideas ? Other games often use something like MouseButton4 or Mouse4 but idk what PUBG calls it.

oak tiger
#

Hey
My game runs at 60+fps but its always freezing
What should i do?

bleak dagger
#

Is there any developer or admin i could speak to in pm possibly?

viral monolith
#

my PUBG isnt updating

hard sky
#

can any one gave me link this server

prime basin
#

is there a way to find out who i just played with?
he was good would like to add him as friend

weary warren
#

@bleak dagger What can we do to help?

#

@hard sky

hard sky
#

!link

weary warren
#

Hmm

hard sky
#

ty

oak tiger
#

@weary warren still no idea why it happens?

weary warren
#

You haven't given us any more information

bleak dagger
#

@weary warren I sent you a pm

oak tiger
#

what info?

#

cpu : i5 - 3470 @ 3.2Ghz

#

gpu : r7 250x 1GB

#

8GB RAM

#

windows 10 pro 64-BIT

weary warren
#

Oh, there's your issue I think

#

You don't meet the minimum requirements for the GPU

oak tiger
#

but i have 60fps + all the time 😦

weary warren
#

You're running a graphics card that has only 1GB vram, minimum requirement is 2GB

oak tiger
#

ah

#

thats why

#

well i hope in the future they will make a better engine

#

thanks!

#

anymore ideas why its heppning?

weary warren
#

Best bet is that you don't meet minimum requirements, as I said.

nimble wadi
#

is there anyway to stop my game from freezing when i open my inventory?

#

i already put every setting on the lowest possible and screenscaling on 80 even though i have no issues with fps outside the usual frame drops

#

is there like a way to disable the character render in the inventory

old token
#

@shut pier So yea, a few days back I mentioned a sound issue with hard ddrive making noises... you were right my HD is going bad 😦

shut pier
#

@old token hey I'm glad you got to the bottom of your issue .also thank you for leting me know happy gaming 👍

old token
shut pier
#

@old token yeah time to get a new HDD or a SSD

old token
#

Too poor

#

Just got another 7200 2TB for $89

shut pier
#

sweet and no issue ?

old token
#

Oh it comes monday

#

Still running on this thing until then

shut pier
#

ah ok great roll on monday

old token
#

20k use hours tho

#

been a good drive

shut pier
#

yeah sure has been.

old token
#

and heck, ill still use it

#

just more as like

#

dont store stuff here i care about lol

#

2TB SSD is expensive as fuck tho

#

and I guess they have this SAS shit insted of SATA

#

which is like 12GB/s

#

jesus christ

#

back in my day

#

we were happy with 400mb/s

shut pier
#

lol ok hope all gose well on monday

old token
#

LOL SORRY IM DRUNK

#

TMI ON THE HD

#

I GET IT

#

@shut pier Now I'm gonna take pictures of the REBUILD

#

and post them here

#

HERE I AM SWTICHING MY OLD DRIVE TO SECONDARY

#

HERE I AM INSTALLING THE NEW DRIVE

shut pier
#

not here you can DM me mate keep it off here @old token

old token
#

LOL

#

Yeah sorry for the sapm

#

spam

#

My bad guys.

thorn breach
#

can i get help`? my houses arent rendered and look like play doh what should i do??

#

IT NEVER WORKS

#

;-;

#

first blackscreen now this

#

i want to die

#

why me

digital glen
#

@thorn breach How much RAM does your sytem have?

viral monolith
#

isn't the building rendering problem more about hdd and ssd?

#

I had the rendering issue, and after I put the game on an SSD I had no issues

#

same rig and everything

digital glen
#

@viral monolith Definetly helps

#

But for those that don't have an ssd or can't affor one and if they have only 8GB of ram an additonal stick of ram is a cheaper upgrade that will help as well

#

I know the game requirements are met, but semantics I guess

viral monolith
#

well the steam requirements say 6gb of ram

#

but then again the steam requirements for this game seem extremely optimistic. I have friends with better rigs than the recommended one, and they struggle to run at low resolutions. I really think an SSD is the way forward for lower end builds with this game.

#

but then again I'm just a user, and all my experience is anecdotal 😄

digital glen
#

An ssd is the way to go in general. The game will continuously be more optimized and updated to run better. Just takes time.

digital glen
#

@tacit dove Moving your help question over here. What program are you using to determine the bus speed? The reason I ask is some don't report correctly.

plush viper
#

How would i get ahold of a PUBG dev because i have some ideas for the game

#

not crazy ideas just basic ideas

digital glen
plush viper
#

darn i hate these ;-;

digital glen
#

Devs occasionally pop in the Discord, but most of the time they are busy working. But they do look at the forums daily for things just like this.

plush viper
#

if you see a dev in here can you ask them if i can talk to them?

#

because that is the best way for me

digital glen
#

I copied your name, I'm about ready to sleep, but if I see one tomo, I will ask them to dm you

plush viper
#

ok thank you

digital glen
#

Do you use Twitter at all?

compact pawn
#

where do i post bug reports

#

besides twitter

coarse junco
#

on the forum

#

!links

regal vaporBOT
#

PLAYERUNKNOWN'S BATTLEGROUNDS is a last-man-standing shooter being developed with community feedback. Starting with nothing, players must fight to locate weapons and supplies in a battle to be the lone survivor. This realistic, high tension game i...

Price

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Recommendations

84304

▶ Play video
shut pier
strong sparrow
#

Has anyone tried playing in 1440p with fullscreen mode? Won't stay tabbed in so have been using fullscreen windowed instead

viral monolith
#

So my friend got banned from the game for no reason. He doesn't cheat/hack games. But got a permanent ban from pubg. Can yall fix this? his name is Blitzxion

weary warren
viral monolith
#

After the latest patch my buddy is having a problem dropping out of a plane. He receives the "Network Lag Detected" and shortly disconnects from the game. About 1/10 games he's actually able to drop out of the plane. Any ideas I could give him on how to fix this?

#

thanks

weary warren
viral monolith
#

@weary warren I have not. I'll take a look! Thanks 😃

weary warren
#

No problem

#

We're aware of the issue so at least there is that

viral monolith
#

Good to know. I sent him the link and hopefully he can find a fix

slender juniper
#

@weary warren can we have suggestion text channel plz?

weary warren
tame pelican
#

anyone able to get ingame audio working on EU Duos? seems to work fine for me on squads but not duos?

weary warren
#

let me test

#

It's working for me @tame pelican

tame pelican
#

yeh thanks its completely stopped working for me, works normally; did do throughout alpha

#

mic is obviously working as im using atm in discord but even with voice enabled in game no one hears me, adn even with all voices enabled I dont hear any lobby spam

#

danDerp no idea whats gone wrong/changed danDerp

weary warren
#

Try pressing CTRL+T, just to make sure

tame pelican
#

yup tried that. danYes

#

no clue why it doesnt work.

plush viper
#

@digital glen do i use twitter?

digital glen
#

@plush viper Yeah, I was going to mention to you that if you did, you could follow Tooner and Smookie 2 devs on the PUBG team if you wanted to tweet at them

plush viper
#

i use facebook XD

digital glen
#

Cool, I'm not a Facebooker myself, I like 140 characters or less lol pubgcd1

plush viper
#

lol

#

i got 4th place again ;-;

#

sad life man

tame pelican
#

for anyone with the sound bug, resetting the settings for your audio in steam was the way to go to fix it for me. thanks to Sandra_Mad danYes

wintry glade
tame pelican
#

think that was when you hear sound from elsewhere and I cant remember the cause of it danPalm

#

with my voip sound stopping working, fixed by reselecting in steam my devices. I just had it go mid round, and it seemed to be because I lost connection for 2-3 seconds. didn't have voip for the rest of the round. what section of the forum bug bit should I add this feedback there are so many threads on voip danPalm

keen sundial
#

will this game work on a macbook pro?

digital glen
#

@Effy#1770 I'm hearing that PUBG is crashing a lot on them....also hearing reports of a lot of issues with DirectX on Macbooks with bootcamp installed...

spice pumice
#

Not a huge complaint but it does suck that my son can't log into his own user account on my PC, with his own steam account, with family sharing enabled and not have his own character, character name, and look. His own stats. I get the reasoning. Cheaters. I just know he'd like to stop being called Surge all the time lol

dawn epoch
#

When can we expect the pump shotty not pumping to put a shell in the chamber, after a fully unintrupted reload?

#

to be fixed^

frigid flame
#

Anyone else getting stuck at the Bluehole splash screen?

wintry stump
#

my game hardlocked while I was in the community server lobby

#

clicked on "unassigned", the thing faded, and my game froze

sharp oar
#

Does anyone know how to set PUBG to a different audio source?

#

I have my Main audio source going through my TV with a movie playing, and Id like to set PUBG to my headhphones

#

@weary warren Any thoughts?

#

@ocean shard ^ 😄

weary warren
#

Hey dude

#

So I know of only one way to currently do this ]

ocean shard
#

I believe PUBG uses the default sound device and I'm not aware of any way to change that. So if you can change which device you output to your TV, you should be able to do it?

weary warren
#

well two

ocean shard
#

@weary warren is the audio man

weary warren
#

First one, if you're using VLC to play your movies you can set the audio output in there to be your TV and set your default audio to be your headphones

#

that way PUBG will output through your headphones

sharp oar
#

Its on chrome

weary warren
#

The other is to use a little program I like called chevolume

#

which you can use to set things like Chrome to output to a different audio source

sharp oar
#

So Can I change the Audio source on Chrome then. Ive actually never done that lol

#

Chevolume

#

Alright.

weary warren
#

Unfortunately not, Chrome only output to the default audio source

sharp oar
#

Lol

#

Dam-son.jpg

#

Lemme look up what chevolume does exactly

#

Right now I am using Audio switch

#

But It just makes it easier to swtich between my sources

#

Chev looks badass

#

Thanks for that bit of information even if it doesnt solve my issue.

weary warren
#

Sorry dude

wintry stump
#

why can't we honk

weary warren
#

No horn

shut sundial
#

Error: out of video memory trying to allocate a texture. It happened to my friend and someone from here helped him to fix it

weary warren
#

If it works for you then it's a good fix. 😃

jolly oracle
#

not sure what caused this graphical bug, only happened in one spot

weary warren
#

has It happened to you more than one in the same place?

jolly oracle
#

@weary warren nope this is first time seeing it, lens flare was very big when looking at it

#

not using reshade or anything like that

#

just thought some of you devs might find it midly interesting as a bug lol

weary warren
#

Is your card overclocked?

jolly oracle
#

no, only CPU is overclocked.

#

might be something wrong with my PC though, as I just got a BSOD for FAULTY_HARDWARE_CORRUPTED_PAGE just now 😒

weary warren
#

Oh...

#

Could be the sign of RAM failure

jolly oracle
#

hopefully not 🤞 though outdated drivers might be a problem too since i disabled automatic driver installing because W10 would just keep installing wrong version for Radeon drivers every time after reboot NotLikeThis

weary warren
#

Ahh, yeah I would check that too

green hemlock
#

The 4:3 changes on inventory UI apply for 5:4 as well?

#

or was that one ignored?

ripe sequoia
#

I fixed my buildings not rendering fast enough early game, I hope the next patch doesn't break my game again. -crosses fingers

digital glen
#

@ripe sequoia What ended up fixing your issue?

storm peak
#

whats with sights not rendering when firign from a car?

#

very annoying as it makes defending my squad from a car a lot harder

ripe sequoia
digital glen
#

@ripe sequoia ok thank you! I'll pass this info along so it maybe can help others. Appreciate it SeemsGood

boreal wren
#

Any idea why my game randomly freezes while loading graphics but then fixes itself in a couple seconds (in the match lobby) But will randomly crash when in the plane/jumping out of the plane.

#

Never had a problem before the latest update.

#

I don't ever get a crash reporter thing though, it just freezes and stops using CPU, but it's still "responsive".

hybrid widget
#

@weary warren If you remeber me still about this problem, \http://forums.playbattlegrounds.com/topic/29419-auto-match-making-option-for-duos/#comment-117677

viral monolith
#

hey guys, right now I have a gtx 680 (2GB VRAM), i7 3930k, and DDR3 memory... wondering which GFX card to get to upgrade for pubg. I sometimes drop down to 7fps when looting, and sometimes 30-40fps when in firefights

#

I guess I can wait til cards drop from people not mining anymore, since they're overpriced rn

weary warren
#

@hybrid widget I have asked for it to be looked into, just so you're aware there isn't a tab for automatchmaking for duo

#

It's always enabled by default

weary warren
#

@hybrid widget I would be extremely helpful if you could record a video starting with you at the game menu and entering into a game.

jolly oracle
#

@weary warren the graphical glitch I talked about to you yesterday, did a memtest86 and the RAM is faulty, so there's that.

weary warren
#

Ahh, well there's your answer!

jolly oracle
#

not what i wanted 😒

#

and the shop i bought the parts from no longer exists (bankruptcy), so that's an extra ripperoni

weary warren
#

Check with the manufacturer.

jolly oracle
#

yeah it's Kingston, and most manufacturers provide lifetime warranty for DRAM, so I guess I will be OK regardless. 😃

weary warren
#

Kingston are a great company to deal with for warranty issues.

#

I've had nothing but good experiences with them.

wintry glade
#

Im experiencing drops of 20fps when hitting tab on test server, any way to counter that?

weary warren
#

Are you not experiencing it on the live server?

marble crest
#

I need help with the Fire Mode issue

#

Around 40-60% of the time when I try to shoot someone with an automatic gun set to Full Auto the gun just stutters and stops shooting

#

Neither of my friends have the issue but a lot of people reported it so I know I am not alone

weary warren
#

As you stated it is a known issue

#

There is currently no known fix

marble crest
#

Crap

#

It really makes me stop playing the game for days at a time

#

It only occurs with other players in proximity

#

works flawlesly when I just want to shoot a tree

wintry glade
#

@weary warren yeah getting it on live, but not as bad. only drops 5-10fps on there. test server just worse for me. unsure if there is anything I can change in game? or if it is a bug reported

weary warren
#

The FPS drop is a reported bug for live servers

#

I would try some different, perhaps higher, settings.

#

Seems counter-intuitive but sometimes it does work due to shifting the CPU/GPU load balance

astral night
#

^Actually works. I get better FPS on Low settings vrs Very Low

wintry glade
#

I'll try it. I run the game on very low except textures and view distance on medium. But i'll pop it up a little and try later 😃 Thanks @weary warren

weary warren
#

No problem, hope it works out for you.

wintry glade
#

Thanks 😃

robust remnant
#

i get insane fps drops when a flash bang / stun granate explodes

#

is this just for me or a general issue?

#

like it goes from stable 60 fps to 1-5

digital glen
#

@robust remnant This issue was fixed in a previous patch. If it has been re-introduced, I will watch for more reports and pass this info along to the team.

weary warren
#

Turn your effects setting to very low and see if it continues

hybrid widget
#

@weary warren Okay, Break Through, i got a duo partner, but the only problem is not seeing that "automatching" phrase next to Duos

weary warren
#

You will never see it

#

it is on by default and cannot turn it off

#

So the phrase will not appear

robust remnant
#

happened to me yesterday with low settings in general

errant sinew
#

!invite

regal vaporBOT
keen sundial
#

@weary warren can you help me sorry for mentioning you

weary warren
#

I can try, what's up?

keen sundial
#

it is a mix of two things so im getting really high disk usage like 98% so pubg is unplayable my issue is that my windows update is stuck has been for ages, do you know anything about this kind of thing? ive seen you help others similar to this

weary warren
#

Do you have a standard HDD or is it an SSD?

keen sundial
#

hdd

#

2tb

#

it gets stuck every time on this

#

• 2017-07 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4025339).

weary warren
#

Press windows key and then press and hold shift, then select the shutdown button and press on restart. This will boot you to an option menu, go into advanced boot options and go through the options until you can select safe mode with networking, try to update whilst in that mode

#

For disk usage can you see what is using the largest percent?

keen sundial
#

ok will try that btw it always gets stuck at 90% complete 😦 XD

#

one sec

#

hmm wel right now it is really low again but when it peaks it is service host local system

weary warren
#

I've seen this before but I can't quite remember what the cause was

keen sundial
#

hmm this is what is in it

#

it keeps diping and then spiking back up every min or so ill try the safe mode

weary warren
#

Actually, it could be windows update.

keen sundial
weary warren
#

Follow these instructions and try again.

keen sundial
#

ok ty

weary warren
#

Np

keen sundial
#

and now we wait

scarlet sky
#

hm, my pubg isn´t starting anymore. process active for a few seconds, then it closes...

keen sundial
#

@weary warren well now it gets stuck at 9% "sigh"

weary warren
#

have you got any third party anti-virus?

keen sundial
#

nope

weary warren
scarlet sky
#

will check, thx Robo

weary warren
#

@Effy#1770 So you did the net start commands?

keen sundial
#

yeh

weary warren
#

and deleted the files and folders?

keen sundial
#

bot net stop wuauserv and start and ones for bits

#

yeh

#

was able to delete all files

weary warren
#

did you try restarting in safe mode with networking?

keen sundial
#

safe mode with network

#

or normal safemode

#

?

weary warren
#

safe mode with network

keen sundial
#

oh

#

nope

weary warren
#

means you'll be able to download the updates

keen sundial
#

opps

weary warren
#

as it'll allow an internet connection.

keen sundial
#

no wonder that failed hahahahaha

#

ok i will try safe mode WITH network

scarlet sky
#

hm, where can i find the log to have a closer look?

keen sundial
#

oh um maybe my pc is being sluggish or something but it is now at 24%

#

after sitting at 9%

scarlet sky
#

C:\Users<user>\AppData\Local\TslGame\Saved\Logs <- TslGame isn´t even there since i reinstalled and it hasn´t launched properly since then

weary warren
#

Well the game isn't located there

scarlet sky
#

Oo forum says logs are there, will try the steam folder for it, one sec

weary warren
#

Yeah, the game logs will be, not the EXE

#

Also, you need to run the game from Steam

#

not from the executable

scarlet sky
#

of course ;)

#

i am looking for the logs, they simply aint there

weary warren
#

There is where crash logs go

#

But if your game isn't crashing you wont have any

scarlet sky
#

well, it is a crash in my definition, since it runs for about 3-4 seconds. at least the process is running

#

then: nothing

weary warren
#

You misunderstand, the crash needs to be one which would want to send an error log

#

the error log is stored in that folder

#

if you're not getting the crash manager then it isn't one which would creat a log.

scarlet sky
#

but since i just reinstalled 7, i´m probably missing some update. downloading everything right now and check back later

weary warren
#

Oh, yes, windows 7 does give some issues

scarlet sky
#

oh okay. well then finders crossed

#

still better than 10. had it for 2 weeks and went back to 7 now

#

just had issues all over the place

hushed magnet
#

no problems here

#

but your mileage may vary

scarlet sky
#

not with pubg, generally

weary warren
#

I'm having a lovely time with 10

hushed magnet
#

yeah same

weary warren
#

If you updated to 10 there will be issues

scarlet sky
#

doing funny things, useless things, strange things...

weary warren
#

but if you do a fresh install its great

scarlet sky
#

did a fresh one

hushed magnet
#

i just deactived what i didn't want to use and voila

#

runs nice

scarlet sky
#

it´s nice overall, yes. but if it ain´t working with everything, it´s simply not worth it for me

hushed magnet
#

like i said, it varies from hardware to hardware

scarlet sky
#

indeed

hushed magnet
#

i don't have issues with it

#

you do

#

so they need to update

weary warren
#

It's likely the reason your game wont launch is to do with Microsoft Visual C++ updates

scarlet sky
#

happens 🤷

hushed magnet
#

i like it cause i got it registered for free lul

#

ty MS

scarlet sky
#

yep, read that as well. some c++ 2015 error i found in the forums

hushed magnet
#

anyway, this is derailing your issue

weary warren
#

Try this one

scarlet sky
#

Install this update to resolve issues in Windows. ... well thanks MS for this splendid description ^^

#

anyway, installing. as well as 130 other updates XD

#

hm, didn´t install. guess i already have it

weary warren
#

What did the update say?

scarlet sky
#

did not install update kb blahblah ^^

#

maybe admin mode, one sec

#

nope

#

19 updates to go, then restart and i will see if that helped

keen sundial
weary warren
#

whoop whoop!

scarlet sky
#

okay cool, one of those 130 updates made pubg run again ;)
thanks for the help tho, @weary warren

weary warren
#

huzzah!

#

I'm glad it's all sorted 😃

scarlet sky
#

me too. and ofc i forgot to install reshade -.- yeah well ^^

viral monolith
#

why when i record pubg it crashes

#

cause someones telling me my computers "trash"

keen sundial
#

what are your specs?

viral monolith
#

no it used to be able to record pubg

#

now it doesnt

#

do i need to verify game cache

long hedge
#

Stupid questions follow -

#

Is PUBG crashing when you don't record?

viral monolith
#

nah

long hedge
#

Can you record other games with the same software?

viral monolith
#

ye

long hedge
#

Are the crashes happening at a regular point in the game?

viral monolith
#

wait malt

#

so i tried again

#

about 3 mins ago

#

and the buildings arent loading

#

when i recorded it

#

i think it saved

long hedge
#

what software are you using?

viral monolith
#

obs

long hedge
#

is the recording getting saved to the same drive as PUBG is installed?

viral monolith
#

ye

#

i dont have 2 different drives

long hedge
#

Lots of space left, or not so much left?

#

also, HHD or SSD?

viral monolith
#

hhd

#

hdd*

#

and theres alot of space left

#

500 gigs left

#

hello?

long hedge
#

my recco -
Clean, defrag, restart, see if it persists

viral monolith
#

i restarted it

#

already

#

also is my i3 6100 decent

long hedge
#

Not really, it's pretty low-end

viral monolith
#

tbh i can overclock it

long hedge
#

but run disk cleanup, and defrag the drive

viral monolith
#

its 3.70 ghz

#

can i show u the footage i got

#

i got it

#

nvm

#

its corrupted

long hedge
#

Yeah dude, disk cleanup, defrag, and now, error check

shrewd sparrow
#

and my pc isnt that bad i run on high

long hedge
#

Yeah, I'm aware, but a progressively worsening problem like that sounds like a potential hard drive issue, especially if his recordings are getting corrupted.

sly perch
wintry glade
#

Its a real party with you dude 😄

stoic crow
#

Anyone with a similar setup to mine can tell me if my system performance is ok?
i7-7700k + 8GB RAM (16 on the way) + 1080TI. I can't seem to get stable fps

viral monolith
#

I've heard there's a way to lock your fps, but I'm not sure what the consequences of doing that are

#

I saw something recently on PUBG Reddit where someone who also had a 1080TI said they had stuttering issues, but maybe someone with more knowledge can comment

viral monolith
#

Hey guys. does anyone knows why Multi-Display/Mixed-GPU acceleration disappeared in my nvidia control panel ? it was set to Single-Display Performance mode before. when its gone i got lots of fps drops ingame even on very low settings

toxic path
#

what is the best options Reshade?

violet sparrow
#

the best reshade options are the ones you prefer

burnt gale
#

I'm getting help text displayed in xbox controls

#

but I'm playing with a keyboard

viral monolith
#

@burnt gale do you have a controller currently plugged into your PC?

burnt gale
#

yep

candid bramble
#

i need help to "initializa battleye

shrewd fractal
#

Does anyone have issues downloading the update? I get disk read error everytime, and now I get it even when I'm redownloading it

#

*disk write error

#

Hm. My newest SSD didn't want to install. My old as stonehenge HDD would install the game however... this is not good.

weary warren
#

@Zeruel#1169 Try removing any OC you have on your GPU, or try underclocking it.

#

@viral monolith You can lock your FPS to your framerate by going into GameUserSettings.ini and finding the line bUseVSync=False and changing it to bUseVSync=True

tiny jasper
#

@viral monolith here is one for ya - I have been asked this over and over on the stream - Whats is the point of the in game currency after you have everything like me - will more be added - diffrent tiers of boxes - rare boxes as many of us players now have over 200k and everything.

weary warren
#

There will be more cosmetic items and crates added to the game.

tiny jasper
#

cool

#

just trying to keep people intrested - as none i play with care for Leaderboards anymore or iin game loot as its dull what about adding sumthing else we could use that currency on like a mini game or sumthing

weary warren
#

I don't see that happening

mossy crow
#

Anyone know what the max fov is going to be in the new FPP servers?

weary warren
#

No word on that at the moment.

viral monolith
#

Hello, I played a duo game with a guy, but when we wanted to tell the Steam ID to eachother the game kicked me for inactivity (we won that game) how can I find that player?

#

Does anyone have idea how can I find that player?

#

Hey my girlfriend just got PUBG and she is having some sound stuttering issue

#

this looks to be the issue here

left kraken
#

Curious if anyone else has issues with remapping the F key? I changed it to peek right yet it still only works as the interaction button. I mapped E for interaction and it works for it as well.

#

Also in fullscreen my mouse seems to not be calibrated so I've been forced to play in windowed mode to avoid frustration

weary warren
#

@viral monolith If you remember their in game name you can search them from the friends list on the bottom right and add them to a game

#

then have a conversation over VOIP and get their steam ID

#

@left kraken This is a known issue at the moment

left kraken
#

Ah okay

misty jolt
#

Seems like it's not possible to bind stuff to scroll up/down,maybe somebody knows a way ?

shrewd thunder
#

@misty jolt you can bind them in the cfg file. you need to change quite a bit of text tho best google it to find out what to change

misty jolt
#

I see,thanks

keen sundial
#

have you trted recent players in steam? dunno if that works but worth a try

long hedge
#

Anyone figured out how to turn off the controller prompts?

weary warren
#

I've been trying but I've not been able to find a way

severe cradle
#

Anyone knows how can I fix the inventory clipping out? My resolution is 1280x1024, which is 5:4, so it wasn't fixed with the recent update. Before I set it to fullscreen with a 1280x800 resolution, which used to work atleast, but now somehow this stretches out the game. The only solution I know now is to play in windowed, which I would love to avoid for obvious reasons.

#

Its a bit annoying that since, I dunno, around april-may, one patch just messed up the inventory/fov of my resolution and since I had to stick to alternatives

long hedge
#

@weary warren I've found disabling or uninstalling the controller will remove the promps. Obviously not ideal, but it's a fix til it can get hotfixed

blissful jay
#

@long hedge was messing with it and (what i did, dunno if you need to do it all) i disable the xbox 360 peripherals on the device manager and tried like that but it didn't work, when i tried enabling it again it needed to restart my computer so i left my controller disconnected and when i logged in, i checked again the device manager and there the xbox device i had just enable before was "hidden" and when i entered a game of pubg it didn't show the xbox icons.
Now i connected my controller and it seems it activated the xbox device and even with if you deconnect the controller again the device stays there and the icons show in game
Something like this yeah

lean salmon
#

hmm, if i disconnect the controler the icons change to keyboard right away

blissful jay
#

oh, tried that actually for me didn't work, might be because i use a second program for the controller (ps3), who knows

harsh river
#

@sly perch Do you use Reshade?

#

Also what are your ingame setts?

sly perch
#

@harsh river I am not using Reshade @weary warren I don't overclock, how do I underclock? I have a GTX 1070 FTW2 & I5-6500 CPU

sinful smelt
#

Hi, I'm partially blind, and I've got a tough time making out the kill feed in the bottom left. Is there a way i can increase the opacity of the black "bar" behind the text to make the white text on top pop more?

digital glen
#

@sly perch Download MSI Afterburner (free program) and move the slider for base clock, and memory clock to -100 (minus) if that works, you could try backing that value down to find a balance.

#

@sinful smelt Currently not a "game setting" option, but maybe you could reach out to the re shade users and see if they had any ideas on if it would help you. I don't use it, so I'm no help. Also maybe look into your monitor settings for game, color, contrast etc, or pre defined settings like movie, game, etc To see if that helps you. You could also look for a color profile you could download for your specific monitor that helps make the blues and blacks more true to their colors

earnest hawk
#

i am =having an ssue streaming pubg on obs
a darker screen is apperaing when i go in game
but my mainscreen is fine

sinful smelt
#

Thanks @digital glen, I'll look into it

worn sinew
#

I just had an issue in game where in 3rd person I couldn't look up or down, but I could turn left and right.

#

Then when switching to 1st person everything workedfine

#

Is this a known issue, or is there a fix for it?

viral monolith
#

Why does it say my game is out of date?

digital glen
#

@earnest hawk I don't stream, so I'm not able to help much...only thing I could suggest is the ever faithful Google search

worn sinew
#

Patrick did you get the newest update?

digital glen
#

@worn sinew There is a known issue for the camera to be of center while holding free look while parachuting, but I've not heard that one yet.

#

@viral monolith Force steam to download the latest update by verifying your game files

#

@sinful smelt Welcome sir

viral monolith
#

@digital glen Is there anyway to refund the game without contacting steam? my friend got the game but couldn't run it, steam won't refund it because hes played more than two hours

digital glen
#

To my knowledge, no. Currently that is the only way. That sucks, but each patch brings more optimisation, so possibly he could run it in the future? Did his system not meet the min requirements? If it did, there is a ton of helpful threads and suggestions on the forums That might work for him

viral monolith
#

As fair as I know hes PC is more than capable of running the game, but it just wouldn't run without stuttering, crashing and black screens, we tried nearly everything hence why the game hours went above two. :/

worn sinew
#

Might be a RAM issue? I had issue with that until I got my new RAM in. Do you know how much he has?

viral monolith
#

16GB of DDR4

worn sinew
#

That's definitely plenty

digital glen
#

Look at the pinned messages in the channel, I typed a quick text guide of some things he can try. Memtest 86 is essential for testing ram. Even though it might work fine in other games, PUBG could be using different memory allocations etc and the ram could be faulty in that specific area. Also other good tricks to try on that document

#

To help troubleshoot.

#

Make sure his Windows is COMPLETELY up to date, force it to check for updates etc. Divers up to date, follow that guide

#

For starters.

bitter shoal
#

Can someone kick or ban @...#6620? He's joining voice chat rooms and trolling people mid game.

wise prawn
#

My game doesn't load the main menu it just shows this indefinitely.

bitter shoal
#

@wise prawn Are you trying to run it through family share?

wise prawn
#

nope

#

I've updated my graphics card,verified the game cache, edited my firewall settings, ran as an administrator, and reinstalled the game and it still doesn't work

chilly knoll
#

How can i report a bug?

weary warren
#

If you check the official forums bugs section you can see if it has already been reported.

#

!Links

regal vaporBOT
#

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Recommendations

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▶ Play video
violet sparrow
#

im sure this has been asked a thousand times but hasnt caught my eye - is there any way to change your in-game name and/or is there going to be a way to do that in the future?

#

also how come PUBG does not use the steam profile name?

weary warren
#

There is currently no way to change your name.

feral jungle
#

and way to fix it

vast dust
#

Where can I find a english room 😭

plain stratus
shrewd sparrow
#

just cancel and rejoin

vast dust
#

Lol

#

Where can I find a na room

#

😭

#

I can't speak forgein

#

Hello?

plain wharf
#

Hi, my name is BoB, i'm a twitch streamer, is there a @community team member that could send me a private chat?

vast dust
#

???

plain stratus
#

@shrewd sparrow it doesn't help :/

shrewd sparrow
#

i just cancel and select the button on the left

sly perch
#

@digital glen I did as suggested, -100 on memory and base clock and these issues still happened

digital glen
#

@sly perch Have you tried all of the steps outlined in the troubleshooting thread on the forums?

eternal sentinel
#

is it a known bug that two players can get each other stuck in a doorway

#

I have a video of it happening but it's a hassle to upload

digital glen
#

@eternal sentinel Happened to me today as well. I will have to check the bug reports to see if someone already reported, if not, I will

abstract pilot
#

oh crapy I jus tposted for help in the wrong channel!

#

can someone helps me with keybindings?
I resinstalled windows last night so when I reinstalled pubg all my keybindings were default
now no matter what I do F is interact
even though I changed the binding to strafe right

eternal sentinel
#

cool

fierce crest
#

Hey I have a problem where when I try to launch my game nothing happens. Like I hit play and nothing was working fine up till like 2 days ago where it's stopped working. I've uninstalled and reinstalled the game and steam I uninstalled and reinstalled the Visual C++ Redistributables ive verified the integrity of game files i've restarted alot ive uninstalled and reinstalled geforce experience

#

i've tried so many things and no luck, anyone have any idea?

abstract pilot
#

Seems like no matter what I do it won't let me use F for strafe, it just keeps using it for interact

digital glen
#

@abstract pilot Take a look here and scroll down to where Hawkinz replies with his fix and instructions

abstract pilot
#

take a look where?

#

Here in this channel?

digital glen
abstract pilot
#

ahhhh, thanks

digital glen
#

Forgot to link lmfao

abstract pilot
#

crazy that it worked last night

#

I reinstall windows , then the game and no go

#

Why only THAT key I don't know either

#

@digital glen I already tried that , it didn't work

#

I tried that before coming to this channel

#

I even pored through the .ini file and it has the key tha tI chose to the correct binding but still doesnt work

digital glen
#

@abstract pilot I just seen a post about the same issue. Let me ask upstairs and see what I can find

abstract pilot
#

thanks

#

Was supposed to stream 20 minutes ago, lol

digital glen
fierce crest
#

thats not the issue i'm having 😦

#

Like the game doesnt even launch

#

like I hit play in the steam library

#

doesnt do anything

digital glen
#

@abstract pilot Keybinds have been pushed forward for a fix. The team is aware of that issue specifically and other keybind issues. Unfortunately that's all the info I have for you right now lirikSCARED

#

@fierce crest Is your Windows fully up to date? Try running Steam as admin?

fierce crest
#

yup

#

doen those

digital glen
#

I'm thinking....I'm on mobile and at work right now, AND 3% battery. I'll plug in and keep looking

abstract pilot
#

crazy that it worked last night even after the latest patch

digital glen
#

Yeah that is odd...maybe delete user.ini re verify amd try again ? Screen shot any settings so you can easily re apply if you try that

abstract pilot
#

did that

#

I delete the user file, then my buddy told me to verify, then he sent me the first link you sent, nothing works, lol

#

gonna get sharp keys to rebind for nwo

#

now*

#

ok @digital glen I just hacked the registry to make my key that I want to work work as something else

#

I am good now

#

it is sorta entertaining trying to type without using that letter!

#

ABCDE"GHIJKLMNOPQRSTUVWXYZ

#

lol

burnt gale
#

I'm having a problem with the UI

#

the mouse cursor is like... off by an inch or two

#

I'm not sure how to describe it

#

like, in order to hover over a button, and have that button show as active, my mouse has to be like 1 or 2 inches to the left of the button

#

I've tried resetting the UI, restarting my PC, resetting graphics to defaults

#

guess I'll have to re-install the game

digital glen
#

@burnt gale If your taskbar on your desktop isn't at the bottom, move it there. Will fix it

#

@abstract pilot lol ok sorry my phone had died on me didn't get to respond

burnt gale
#

yeah, it's set to display at the bottom of the screen

#

I remember changing the screen scale or something like that

#

just before it went wonky

digital glen
#

@burnt gale hmm I would make sure your native monitor resolution is set the same I'm the game and screen scale at default value

burnt gale
#

last I checked I don't think the game was giving me an option to set screen resolution

#

but I'll look when it's done re-installing

digital glen
#

Ok it is in there, right above your graphics settings

abstract pilot
#

yeah wags I cant type the letter '

#

comes a'ter e and be'ore g

#

hacked the damn registry

digital glen
#

Can you type f at all?

#

Document, web search, anything?

abstract pilot
#

nope
i' I do it types an '

burnt gale
#

😮

#

I fixed it

#

I changed from fullscreen to fullscreen windowed

digital glen
#

@burnt galelirikW

#

@abstract pilot I would say your keyboard has a bad f key then. Have an extra to try out? Spill anything on it? Maybe a crumb is lodged in it lol

abstract pilot
#

no I can type the letter outside o' pubg

#

I changed the registry so I could make it type something else so I could play with my pre'erred bindings

digital glen
#

Ahhh got it. Weird for sure. Fingers crossed they will address keybinds soon. A lot of people have been requesting it.

abstract pilot
#

What gets me is that it was 'ine last night, then I reinstalled windows and the game and NO DICE

burnt gale
#

huzzah 😄

#

my CPU usage was spiking

#

but I got it down below 50%

#

nvm it's spiking again

#

haha

#

but less laggy at least

sand bison
#

Are the servers down rn?

digital glen
#

@sand bison If you are in a group, leave it and rejoin, will fix it

sand bison
#

I was trying to play solo, eventually I connected

#

Thank you for the help

digital glen
#

👍

keen sundial
#

but i can here

weary warren
#

Just checked permissions and everything is correct on our side

keen sundial
#

hmm i think i realised it has to be a link

#

nm

#

like a imigur or gyazo :/

#

question why are you blue today and not orange? or am i mistaken

real apex
#

Hello is there currently anyway to change the color of the compass in inis? I have a stigmatism and it's almost impossible to see without looking down. @fallow crater

fickle tundra
#

eugh... cmon guys... I got the 'network lag detected' message for the 2nd time in 24h now... my internet connection is very good and has nearly no lag my ping on nearly all servers(in different games) is always fine and is arround 8ms... so why do I keep getting this stupid message(and getting kicked after a few seconds of course)?

Please help me 😃

maiden nebula
#

@real apex no, unfortunately there is no way to change compass color

real apex
#

D: thanks for letting me know, do you know if there will be in a future update? @maiden nebula

maiden nebula
#

@real apex no, I don't have this information right now. But you are welcome to join our official forums and suggest this idea. 😃