#🤝│community-troubleshooting

1 messages · Page 45 of 1

grand ocean
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Now I can barely play at Low

lusty tree
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Yea I don't think you're alone. If you go back 1 page from the post I mentioned above seems that is the case for some.

grand ocean
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It's such an addictive game.

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I'm genuinely upset I cannot play.

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I'd upgrade my PC, but I don't know where the bottleneck is

lusty tree
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I have 198 hours I can't even get into a game. i feel your pain. It's been 2 weeks w/o me being able to even load in.

digital glen
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@lusty tree Man, other than trying the troubleshooting guides on the forums and my pinned guide in this channel, I guess we are stuck until the team fixes it. But don't give up, maybe try some things mentioned and it could provide you with a work around.

grand ocean
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I feel a GTX 770 and 4770K is on the lower end (the graphics specifically).

lusty tree
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I don't think the issue is with your system. Every update breaks something. That's how things are. You fix fix fix, but something breaks somewhere. It's an endless cycle.

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Best thing you can do is provide them with details etc so they can help fix it faster.

grand ocean
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But I'd expect it to launch and run > 7FPS

lusty tree
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@digital glen Thanks Wags :] I'll keep lookin around. Ty for the help.

grand ocean
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Yeah but they didn't update between Tues-Thurs?

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The patch was this morning right.

lusty tree
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Yes, the patch was this morning.

digital glen
keen sundial
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was a patch pushed? my game just started downloading sumin

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i mean steam

lusty tree
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Nothing from my end.

keen sundial
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ok and also is -d3d10 still a valid launch option

digital glen
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@keen sundial Removed to prevent abuse for shadow removal

grand ocean
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You know what @lusty tree

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I just reinstalled

keen sundial
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ok so i should get rid of that then from launch options

grand ocean
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FPS is much much better

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Is anyone aware of any caching

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Or any build up of shit

lusty tree
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That was a fast reinstall. Didn't fix my issue though, mine is completely different.

grand ocean
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That a reinstall would cause.

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Yeah, 200MBit line here

keen sundial
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-USEALLAVAILABLECORES -malloc=system -lowmemory is this a valid lauch option? i

digital glen
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@keen sundial afaik the all cores is built into pubg

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not sure on the memory

grand ocean
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So I get 9FPS in a town

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on Very Low

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GTX770

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Is there anyway of telling @digital glen where the bottleneck is

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If any

keen sundial
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well i have 12gb ram but seems to run badly with out it

quiet grove
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Useallavailable cores is built in

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Malloc is useless

digital glen
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@grand ocean scroll up to my post with the pic of my settings and try that...offloads the work onto the gpu from cpu...will be afk for a bit

keen sundial
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anylaunch options worth using?

inland oasis
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I'm not using any. I would but haven't seen any concrete evidence they enhance the game.

modest turtle
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are the game servers 'offline' for everyone right now?

pale plover
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Are you in a team?

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Check lower left - Leave team

formal beacon
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@terse grailjcscott#7613 By chance have you looked into your nvdia settings? Pm what the settings are.

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@grand ocean

rancid stone
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@pale plover Servers Offline? I don't see maint announced.

pale plover
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Leave team bottom left?

rancid stone
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I see it

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click it?

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Yeah, that fixed it. Thank you.

calm pawn
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please fix the UI

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it renders only at every second frame

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sometimes it just dissapears.. like wtf

pale plover
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What do you mean @calm pawn

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Can you post a video?

gilded storm
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@calm pawn Do you run SLI?

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SLI rendering fucks the main menu UI hard

pale plover
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@gilded storm you have proof of this?

gilded storm
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yeah

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sec

pale plover
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Thank you 😃

gilded storm
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I can upload a video and if you look at the threads from when the SLI profile was added you'll see mentions of it

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It only happens when you have SLI enabled

pale plover
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Oh interesting

digital glen
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wasnt it just last nvidia driver update that added sli for pubg?

gilded storm
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Yeah

pale plover
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It was

digital glen
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Yeah...wonky I've heard

pale plover
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But I feel like I had it before that :/

gilded storm
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Yeah the support isn't amazing but it's AFR

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Well it worked before the latest profile if you forced it on

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the profile just forces AFR1

pale plover
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Yeah it does.

gilded storm
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There you go @pale plover

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This may be what he's talking about

pale plover
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OMG YES! Thois!

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I actually have this myself

gilded storm
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Yeah this is an SLI bug

pale plover
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Been driving me insane

quiet grove
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bingo

gilded storm
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If you disable SLI it works fine

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Or just force single GPU via the control panel

pale plover
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Hm. I feel like i did that and still kinda did it but maybe the setting didn't take

gilded storm
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Also another thing. That random alt-tab that sometimes happens after you launch the game also seems to be related to SLI

pale plover
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@quiet grove ^ take notes :p

gilded storm
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If you get that little quirk as well

quiet grove
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i'm reading

pale plover
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lol

gilded storm
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Also one other SLI specific bug is that randomly you'll get like one frame during gameplay where it stutters a bit and half the world renders partially transparent. I don't remember seeing that prior to the SLI profile

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I may have footage of that one as well

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Not sure which of these bugs are already being tracked by you guys

pale plover
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Well it's only the ones that get reported.

gilded storm
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Do you have a way to effectively report them?

pale plover
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The flickering issue I had ever since I got back from E3 but no one really reported it so I just thought it was only me

gilded storm
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Nah it's not just you. It's an SLI issue

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😃

pale plover
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Everything that gets posted on the forums is shared w/ the devs

gilded storm
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all right I'll make an account

quiet grove
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makes sense since you are the only one of us that runs SLI

pale plover
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FeelsBadMan

gilded storm
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The SLI support is still pretty wonky.

pale plover
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But yeah forcing single GPU fixed it

gilded storm
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I mean it works but I've had a lot of little issues

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Want me to make a thread for that bug or do you have it handled?

pale plover
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Nah we got it 😃

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Now that we know

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Did you ever use the profile that was posted before SLI support came w/ Nvidia?

gilded storm
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yeah I used the unofficial one for a bit

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then turned it off

viral monolith
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Try running windowed fullscreen?

gilded storm
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can't use SLI in anything but exclusive fullscreen

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IIRC

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Unless that's changed over the years

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I'm assuming you only want bugs directly related to the game? I have a 100% reproducable crash but it's due to external stuff causing conflictions

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Granted it's one that may also be plaguing your crash dumps

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If you use re-shade and RTSS's OSD at the same time it'll crash the game at launch

quiet grove
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OSD?

gilded storm
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On-screen display

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this thing

quiet grove
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RTSS? I got to make sure it is 100% spelled out for everyone. 😃

gilded storm
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Rivatuner Statistics Server.

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MSI Afterburner has it integrated

quiet grove
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Oh yeah, that is known

gilded storm
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all right

quiet grove
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😃

gilded storm
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One bug that's still annoying me but I can't for the life of me repro is sometimes if I alt-tab, then tab back in, the game will come back on my second monitor

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It seems completely random

quiet grove
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yeah, I get that some times too. How many monitors do you have?

gilded storm
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Two

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It actually just happened when I tabbed back in

quiet grove
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yeah it is more annoying than anything

gilded storm
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Apparently SLI does work to an extent in windowed mode. It's just crossfire that doesn't. It just doesn't work very well compared to when using it in exclusive fullscreen but DWM allows for it to work

quiet grove
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DWM?

gilded storm
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Desktop Window Manager

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aka Windows Aero

quiet grove
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ahh kk

gilded storm
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vista onwards stuff that changed the way windows renders stuff inside the desktop environment

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It's the reason why windowed has additional input latency and forced v-sync 😦

quiet grove
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good to know.

sleek chasm
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yay, I caused a buffer overflow.

cloud shard
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yay

halcyon dune
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Anyone have any lunch options that work?

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I've reinsalled my drivers reinstalled the game... not sure what to do

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does anyone know if the devs have frozen the engine or will they be updating the engine?

primal cloak
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are there supposed to be really low rewards for squads or is something wrong with my game

raven rune
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Hi. I'm back with my 100% CPU usage bug again, that is now worst with the last update. It was all fine in solo games and just happened in squad games, but now it's in solo mod too and more often since last game. (Did a ticket about his a minute ago fyi). Does anyone any advice, this makes the game now unplayable at all. Lost 2 games in a row diying cause of this (died cause 100% CPU and couldn't react to attack).
And yes, everything is fine with other games/apps, so it's specific to this game.

strange kestrel
raven rune
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did you check the ram use while playing ?

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looks like a memory leak, could be wrong

strange kestrel
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16 Gb is enough I think

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DDR4

raven rune
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yeah should definitly be good

strange kestrel
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but game take max 5Gbs

raven rune
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could be memory leak, issue with your ram (you can test it with memtest) or somehting else interfering with the game, or a bug ^^

viral monolith
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memory leak , had it also 2 days ago

lofty island
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Any body got any info on possible fixes for crashes on pubg, ive been playing and streaming the game since launch but since two days ago i cannot play the game i just get a game crash after a couple of minutes of play. no crash reports or errors. i have been having the cpu spike issue to the last two days.

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Is this one of those issues that is gonna need a patch to solve?

viral monolith
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try first memtest to verify you dont have errors on the memory stick itself

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run it for few hours

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if everything is clear it's a bug ingame or something

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maybe reinstall

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but first clear your hardware from suspected

cerulean forum
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OH FOR FUCKS SAKE

pale plover
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@cerulean forum Try increasing your page file see if that helps

inland oasis
weary warren
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It's not official, no.

digital glen
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@cerulean forum hey if it helps anyone else later, I totally fixed my stuttering/hitching problems by turning off auto pagefile management in windows and setting a fixed size on my ssd

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Sent to me from another user that fixed their issue

inland oasis
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thanks @weary warren

buoyant tide
sweet compass
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Friend is getting stuck on the loading screen

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cant seem to load into a game

sudden radish
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finished the update +/- 3 hours ago. Haven't been able to play for longer than 2 minutes.

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Any ideas ?

sweet compass
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is there a link for the discord so my friend can join?

weary warren
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!invite

regal vaporBOT
sweet compass
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thanks

viral monolith
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Anybody else having issues with OFFLINE?

viral monolith
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@pale plover Would it be possible to add a timer for when you enter the vehicle, often I've double clicked it thinking I missed it yet it was lag and I'll get kicked out of the vehicle

halcyon dune
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any devs hang out here? Anyone know if they are going to upgrade the unreal engine past 4.13? or is it frozen?

lusty tree
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@quiet grove @digital glen PSA: Uninstalling Bitdefender seems to fix the issue I was reporting earlier. See if you can pass the message along to those who also have the same issue. Maybe it'll fix ?

Edit: Full uninstall then restart. Turning it off isn't good enough.

digital glen
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@lusty tree Thank you very much for reporting back. Glad you solved the issue! I will forward this to the dev/community team to be further reviewed. Thanks again for making PUBG great again! (lol couldn't resist a trump reference, sorry)

lusty tree
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Anytime and guess what!!! Check out the chicken dinner receipt AHHH FEELS SOO GOOD TO BE BACK!!!! Let me know if I can be of anymore help!

Edit: Nvm 😛 Can't paste but feels good, first game back and win in solos haha

Edit#2: Also side note, removing bitdefender fixes issues with Nvidia Geforce experience.

idle valley
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Anyone else having trouble with your character??? no items in inventory and no clothes on??? tried 2 reset steam / pc without result

lofty island
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I literally can't play the game anymore after one or two minutes in the game just freezes then after about three or four minutes i get booted back to menu. with a timeout error 2.3.34 -dec9ed it happens everytime i try to play. and my hardware is all good no other games and ive been playing since launch any ideas for a fix. its really stopping me from streaming it as its one of the main games on my channel now.

lofty island
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So i took the advice of uninstalling bitdefender to and so far that seems to have fixed the problem. i'll report back if not

simple garnet
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I'm having some issues with the Twitch Prime crate, I've redeemed it and linked it to my account which then a message popped up saying "It's in your inventory now blah blah" and then it's not there at all, Tried getting into a match and booting the game up again 3 times to see if it'll show up but it hasn't yet, is there any workaround or a fix for this yet?

wooden root
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@simple garnet Mine didn't show up til 1-2 days later

digital glen
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@simple garnet I've heard some people having this issue, and the team is looking into it. I personally just clicked on the Twitch icon in game, took me to the website, signed in, went back to game and the crate was there for opening. Some have had to restart the game for it to show up. Obviously you have done that. I will check around to see if any progress has been made on this issue.

simple garnet
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Alrighty, thanks guys. I'll just sit tight and wait.

delicate oak
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adress to this discord ? 😃

digital glen
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@delicate oak !invite

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!invite

regal vaporBOT
delicate oak
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ty ❤

viral monolith
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i just submitted a support ticket on EnMasse how long will they take to respond?

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@community team

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@maiden nebula

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@slim plank

slim plank
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Depends how busy they are, i haven't sent a report in a while but usually 1-3 days for me

viral monolith
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ah 0k thanks

soft lantern
viral monolith
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server crashed

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nothing to do

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@soft lantern

lost quarry
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when i play pubg, i frequently experience a bug where building textures will load in really grainy and weird, but not their collision boxes or doors, which means i can't go into the building or loot anything

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i can make the buildings fully load by pressing tab, but it takes 2-5 minutes, during which i can't do anything

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do any of you guys know of a fix or a work around for this bug?

viral monolith
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they look like clay, right? @lost quarry

lost quarry
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exactly @viral monolith

viral monolith
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what's your pc specs?

torpid flame
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Either get an SSD or hit tab, it'll lag and then load everything

viral monolith
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or it'll crash the game

lost quarry
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CPU: intel 17-4720, up to 3.6 GHz
GPU: geforce 950M
RAM: 8 GB

viral monolith
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yeah in my experience that's kinda scraping the bottom of what can actually run this game

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if you haven't already, lower your settings

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graphics, resolution ect.

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should help

worn fjord
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whats the password to the server?

glossy tinsel
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Im having an issue where the game just freezes just before I enter the plane

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and doesnt unfreeze

viral monolith
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hey guys is it possible to change pubgs settings outside the game threw files? @arctic stream @quiet grove

quiet grove
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you can change some .ini files. What are you referring to specifically?

viral monolith
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change the full screen to windowed

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thats my aim

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because my game is stuck at this

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this screen and this screen only

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ever since i got the game

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i made it full screen then i cant hit anything

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i already sent a ticket

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so yh i just need the ini files location

quiet grove
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my friend, there are a few things happening right now. do you have your dm's open? we can work through this.

viral monolith
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yes

fast nymph
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Is the full auto bug being fixed next patch?

viral monolith
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full auto bug?

fast nymph
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The "You're on full auto but you only shoot once" bug

viral monolith
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oh that sucks

fast nymph
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Yeah, just died to it

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It's been around a while, I just don't remember if they mentioned fixing it any time soon

regal vaporBOT
fast nymph
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!report

viral monolith
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um guys wher exactly are the ini files for the settings in PUBG?

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@tidal grove

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@community team

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@weary warren

weary warren
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C:\Users\<yourusername>\AppData\Local\TslGame\Saved\Config\WindowsNoEditor

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If you can't see the folder AppData make sure you have checked the "view hidden items" button in the View tab in windows explorer

viral monolith
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thanks!

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but im kinda lost i wanna change the resolution

ResolutionSizeX=1536
ResolutionSizeY=864
LastUserConfirmedResolutionSizeX=1536
LastUserConfirmedResolutionSizeY=864
WindowPosX=-1
WindowPosY=-1
FullscreenMode=0
LastConfirmedFullscreenMode=0
PreferredFullscreenMode=0

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and i saw these

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witch one exactly can make it to windowed

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@weary warren

weary warren
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Windowed fullscreen?

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Or just windowed?

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Are you not able to change it in game?

viral monolith
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im so sure

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because my problem is that its frozen form me

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for*

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like i can only use the settings in like anything thats not fullscreen

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And its Windowed fullscreen

weary warren
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Delete your gameusesettings.ini file and verify the game files

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it will remove your custom binds

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but it will reset your display options.

viral monolith
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ah

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i dont mind at all

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thanks again

weary warren
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Any time!

viral monolith
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@weary warren um robo sorry to bother u but thanks for the ini help but there is 1 issue thats taken me about a day and half while ive been trying to fix my steam time is 77 minuts and not 1 second is gameplay im stuck at this screen

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ive followed a complete walkthorugh about firewalls and connections

weary warren
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Do you have bitdefender installed?

viral monolith
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i disabled windows firewall + my own av

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no

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i even allowed it in my firewall

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i used this guide

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i went threw it all

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and still

weary warren
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And you did absolutely everything in that list?

viral monolith
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everything

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i went to registry

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i lauched as admin

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i turned off my wall

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i uninstalled

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reinstalled

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i changed the res

weary warren
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Did you do number 15?

viral monolith
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ah my bad

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didnt notice it

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ill give it a go

weary warren
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Please make sure you try everything in that list

viral monolith
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IT WORKED OMFG @weary warren UR ARE THE BEST THANK YOU!

weary warren
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👍

tame meadow
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does anyone else get terrible FPS drops (1 frame every several seconds) when flashbangs are used? I'm playing with an AMD card, all settings around "high" or "very high"

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I flashed myself to see the effect once and didn't get a new frame for about 20 seconds. A day later, someone threw one inside a building, I barely got flashed, and i dropped to about 1 FPS for about 5 seconds while the effect faded.

shut umbra
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So i havent been able to play for about a week now. This is because my game freezes when i get into the plane. At first I thought thats all there was too it. But then after not restarting my pc right away i got this error. https://gyazo.com/887792838418960bb7d0ecc40d79c291 Just posting here to see if anyone knows of the fix 😄

pastel anvil
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Does anyone have problem with items sometimes not working?

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Can't use bandages sometimes etc

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cant click, cant use buttons to heal, takes like 20-30 seconds to reset, extremely frustating in combat situations...

stoic hound
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Your version is . Please restart the game to update to 2.3.34

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Servers offline?

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Update: our lobby was bugged, we left the team

rapid elk
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@pastel anvil the only time I've had an item not work was a couple of days ago when my AKM wouldn't fire. Switched weapons, tried to reload, switched to single/auto, it just wouldn't work.

misty wind
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So are any steam launch options still beneficial(if so which ones) or are they all basically useless after the last few patches?

bitter sorrel
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servers offline?

fallen tide
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voice is banned in dubai

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what to do?

digital glen
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@misty wind basically useless. Allavailable cores built into PUBG. The rest been patched in and or removed to prevent abuse. Clear those command lines.

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@fallen tide Just not working for you, or actually banned?? Like in game voice chat?

fallen tide
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banned @digital glen

digital glen
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@fallen tide Let me do some research, and I'll get back with you.

digital glen
fallen tide
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it never worked tho

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see

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UAE (United Arab Emirates, Abu Dhabi, Dubai)

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banned baby

digital glen
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@fallen tide Ill pass it along, thanks

digital glen
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@fallen tide Nothing can be done about the voip because of your region sir. Sorry about that, but just the way it is with the laws etc

fallen tide
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Yeah, I'm aware

#
#FeelsBadMan
viral monolith
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We came 2nd

rose nacelle
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Anyone experienced an issue with their amd graphics card constantly crashing and kicking them out of the game?

keen sundial
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@rose nacelle yeh unfortunatly i had to do a full pc reset to fix tried everything suggested was the only thing that worked :/ might be something else now tho

viral monolith
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@rose nacelle Mine was, but I installed msi afterburner and it fixed it

rose nacelle
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@viral monolith Did you underclock or overclock?

viral monolith
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I'm a bit unfamiliar with those terms. I just turned the power limit to about -35 and it fixed all my issues

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so I guess that's underclocking?

rose nacelle
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Undervolting I believe, I will give that a shot. Thank you!

stone steeple
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my key binds keep resetting themselves for some odd reason, all i want to do is change "interact" to my E key but it doesn't allow me to apply changes. How do i fix this?

vestal drift
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hello

stone steeple
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hi

vestal drift
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i has a question

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whens the next leaderboard wipe... saturday?

sand roost
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hope the network lag can be fixed soon, iv got low ping & fast download speed, but since last couple updates the lags worse than ever at the start of matches

compact meteor
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Since update I can't play anymore my game freezes in the plane, anyone else have these issues?
I tried to uninstall, reinstall on my other hard drive, still does the same thing

full sun
#

@everyone if you can't use a med kit, drink, ect try disarming yourself (ie drag drop gun out of inventory) and then use worked for friends last night

sharp oar
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@viral monolith Notice me senpai.

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Id love to hear your thoughts on my suggestion for zombies I posted on the pubg forums

pastel anvil
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any eta on when parachute bug will be fixed? aka parachute early gives u weird camera angle

buoyant bone
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Any idea why PUBG keeps uninstalling? This is the second time it has done it.

viral monolith
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guys i need help

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i laucnhed the game like normal and it was connecting

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it said steam authentication failed

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i closed it

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then i laucnhed as administraitor

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and it just has the word loading the top right corner

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and nothing is happening

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its been there for a while

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and im having a **** ton of connectiom issues

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like

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ive allowed it threw my firewall

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publicly and privatly

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turned it off

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completly

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i followed a lot of steps

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support told me to go on cmd and flush my dns and a couple more commands i did

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Please make sure there are exceptions for BATTLEGROUNDS in any antivirus and firewall software installed on your PC.

Run the game as Administrator.

Verify the game's files through Steam in case there is an issue with file corruption.

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those things

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i did them all

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nothing worked

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@weary warren

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so i did it all except 14 and 15 because its unrelated to my problem

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i dont get that error

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and 16 to 19 i dont have those problems

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or cc cleaner

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and all under 15 ive done

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and from 20 till the last are also unrelated

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and ive already done the one where all my games are on a single drive

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so i have no idea what im missing

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i can ONLY connect if i use a vpn and open the game

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and wiat

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it will then connect me

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and then i have to turn it off

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and it disconnects me

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and then i reconnct

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and i can play a game

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when im playing and finish it again

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it wont reconnect gotta close and redo it all

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but its dumb why would i need a vpn for a game that works just fine

weary warren
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Hello @viral monolith, I'm sorry that you're having issues.

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Number 26 in that list is relevant

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You should take a look at it

viral monolith
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im currently doing 30 and 26

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and how long will it take the devs to remove bugs as such?

weary warren
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It's not as simple as just "removing bugs"

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The game is in Early Access and as such there will be some issued as the development continues.

viral monolith
#

true

weary warren
#

It was working the other day for you so I'm not sure what has changed.

viral monolith
#

for 1 time only

#

1 game it worked then it just

#

went back to its bad self

buoyant bone
#

why

tame raptor
#

@viral monolith make sure u launch through steam games list and not the shortcut .exe

#

@viral monolith if i dont i get steam authentication issue and atuck on loading issue

viral monolith
#

hello everybody! i have a new build ryzen 5 1600, samsung evo 850, 1080, 16 gigs of ram but pubg just does not want to run at all. i am at my wits end here. the game starts and then crashes my entire system at the splash screen. i have to hold down the power button to reboot my pc. i tried running dishonered 2, firewatch, super hot, and hyper light drifter afterwards and they all ran flawlessly. could i just be missing something super simple? i would really appreciate any help! thanks in advance

rotund meadow
#

My friend has a strange problem. At the end of each match he gets Network Lag Detected and it will not let go until he is killed. Never any problems otherwise! Any Suggestions?

tall relic
#

anyone else having client not responding error every game?

tawny phoenix
#

hello
I also have a question, why does the Romanian community have no separate channel? We have fb = 1000 members, we have, and 300 on discord.

#

?

empty knoll
#

is anyone here having problems with loading the game?

#

stuck on this

#

usually when this text is in this form "Loading..." it works..

#

any ideas?

#

ok I found the problem

#

If I start the game thru steam with "PLAY" button it works

#

If I try to start the game from pinned icon in the task bar

#

its not working

#

interesting

tall relic
#

every tingle game client not responding 2.3.34

#

single** anyone know what to do?

empty knoll
#

what do you mean by not responding?

#

u stuck on loading like me?

tall relic
#

no i get in game and it crashes with that error

empty knoll
#

try verifing the integrity of the game files thru steam

tall relic
#

did

#

reinstalled twice as well

empty knoll
#

weird

weary warren
#

@viral monolith Make sure all your drivers are up to date as well as ensuring that you have a large enough PSU for your hardware

viral monolith
#

@weary warren i have a 600 watt psu

tall relic
#

@weary warren any ideas for my problem?

weary warren
#

@viral monolith Is your card OCd?

weary warren
#

With the software for card try underclocking it

#

core gpu and memory -100 on each

viral monolith
#

@weary warren im sorry but what piece of software would i use?

weary warren
#

It will be the software for your card

viral monolith
#

hmm i only have the nvidia suite. so, i need something from PNY?

weary warren
#

Usually manufacturers have their own software for clocking their cards

#

MSI uses Afterburner, EVGA uses Precision X

#

Not sure about PNY

#

@tall relic Have you looked through the forums for potential fixes?

tall relic
#

yea nothing is really coming up, it's all from the issue pubg servers had on june 18th

molten basin
#

Hey guys
Adjusted kill count system in Duo and Squad modes. A person knocking an opponent out will receive a kill count regardless of the actual killer.
Do you interpret this to mean that both the player that downs the enemy and the player that finishes the kill gets kill points?
Or is it just the player that downs the enemy?

tall relic
#

i've done everything, reinstalled pubg twice, verified game integrity

#

@weary warren i get in game, sometimes it's before the match starts sometimes it's when i eject and am parachuting. Crashes and gives me "client not responding 2.3.34" and different letters and numbers each time

#

havent had this issue at all, have 120hrs played. this morning it started. nothing changed with my computer or anything at all

weary warren
#

@tall relic Well there's the odd thing, the game hasn't updated at all, so something must have changed somewhere

tall relic
#

yea i have no idea.. i can't figure it out

weary warren
#

Please take a look in this thread

viral monolith
#

@weary warren seems like i can use one of those progs you mentioned. i will try out your rec tonight when i get home from work. thanks a lot

weary warren
#

No problem, if that doesn't solve your issue I'm sure we can keep working on it

viral monolith
#

i appreciate that. i will let you know if it solves the problem

tall relic
#

@weary warren everything on that list i pretty much have done/taken care of

shut umbra
#

@tall relic i have the same problem

#

havent been able to play for weeks

#

not a single game

tall relic
#

@shut umbra really? have you spoken to anyone?

viral monolith
#

hey guys this is like a minor problem but when the game starts for me and im landing (this happens in the rare times when my games works) the buildings dont load fast is that my pc or internet?

molten basin
#

Hey guys
Adjusted kill count system in Duo and Squad modes. A person knocking an opponent out will receive a kill count regardless of the actual killer.
Do you interpret this to mean that both the player that downs the enemy and the player that finishes the kill gets kill points?
Or is it just the player that downs the enemy?

full sun
#

the person that knocks them down gets the kill

#

the one that kills the knocked down gets an assist

shut pier
#

@TheUndeadReaper the issue your having is down to game running off a HDD some times gives this issue.

#

@Jake#8935 the player that brings down the opponent gets hit points and the player that kills them gets the kill as i see it. @Jake#8935

shut umbra
#

@tall relic not sure who to talk to. Ive seen a few threads on reddit about this with only a few people commenting about it. Also seen it reported in the official formus that peple are having this problem. However it doesnt seem to be a big % of the playerbase which concerns me because it makes me believe it may not be fixed. I didnt see anything in the patchnotes about a fix and havent seen any tweets from them saying they are aware of this problem. -_-

tall relic
#

@shut umbra yea i just did a completely fresh install of windows and everything, i am still having the same shit

shut umbra
#

Yea hopefully its fixed in the next patch, if not well then....idk

#

@tall relic

sick kiln
#

Hi guys, someone can help me please ? I have the "The service BE has stopped working" at the launch .. Someone know this ? Thanks

full sun
#

it's the anti cheat program used in battlegrounds. A friend had to uninstall and reinstall to fix.

waxen slate
#

see if antivirus or somth is messing with it

tall relic
#

still getting client not responding...allllllll day now are there any mods here??

keen fractal
#

@quiet grove hey man, any idea whats going on here? Like a week ago my game used to use my GPU at like 90-100% constantly. With the exact same settings now my GPU is using only like 60-70% and im getting crap FPS now. I didnt change ANYTHING at all.

buoyant bone
#

Serious question, any idea why my game sometimes uninstalls itself by itself? It has happened twice now and PUBG is the only game that does it?

fierce estuary
#

can anyone tell me why after i logged into discord all of the rooms disappeared?

#

there was 100. now it shows me 5 and 10 duo rooms

sharp ice
#

I keep getting crashing issues with this game. The game will hang right before the load into the airplane, which is kind of weird since everyone keeps running and I lose the ability to look around. Either that happens or the game freezes right as the plane loads and im left with a screen of a plane sitting in the air going nowhere.

#

I've updated my drivers and verified integrity in steam

tall relic
#

Do any mods post here?

quiet grove
#

It is easier to diagnose and solve a problem by posting on the forum where the information can stay in one place. Please make new report here. http://forums.playbattlegrounds.com/forum/10-bug-reports/ @tall relic

buoyant bone
#

PUBG is the only game that I've ever seen it uninstall itself 🤔

digital glen
#

@buoyant bone Ive never heard of any game uninstalling itself.

buoyant bone
#

Neither had i

digital glen
#

I would venture to believe something else like malware or virus etc is doing something erroneous on your system.

frank fog
#

i just finished a game, can no longer connect to the server unless i use a VPN

#

help? )

buoyant bone
#

Ruh roh

cerulean kite
#

can anyone verify if leaderboards are frozen or not working

formal parrot
#

I'd like to post a link to a Dev's Twitch stream; but don't want to violate the 3rd party rule. Could a moderator clarify or allow me to PM my intended link?

digital glen
#

@formal parrot PUBG dev?

formal parrot
#

Yes, a developer for PUBG

digital glen
formal parrot
#

Cool, thx 😃

digital glen
#

@formal parrot Thank you for asking. Its much appreciated.

viral monolith
#

Will there ever be separate post processing options? Having to turn it to very low in order to not have depth of field effects kinda sucks.

digital glen
#

@viral monolith Hard to say since its EA and continually being updated, but you could always suggest what type of things you would like to see in the suggestions part of the forums. Devs look at the forums all the time for suggestions/bugs etc

junior crag
#

so in team games

#

the person knocking down gets the kill, confirmed, but what about the "actual killer"

#

if it's "actual killer" i assume that also grant kill like it did before?

misty wind
#

So I saw this brought up when then game first hit early access but I wanted to ask if anything has changed since then before I install: Is RESHADE still allowed and non bannable?

digital glen
#

@misty wind CURRENTLY yes Reshade is allowed at the time of this answer. However the PUBG team does not offer any kind of troubleshooting/support for it.

misty wind
#

Ok cool. Thanks for the quick response!

alpine mural
#

hi, how can a friend of mine get an invitation to this server?

lean salmon
#

!invite

regal vaporBOT
lean salmon
#

@alpine mural

alpine mural
#

@lean salmon thanks!

rough geode
#

Hey guys, im having this problem where everytime i open my bag i get Split second freeze, any ideas?!

digital glen
#

@rough geode What is your setting on effects in game?

rough geode
#

Very low

#

@digital glen

digital glen
#

@rough geode Set it to high and try it. Should improve/fix it. If it does, could try moving down to medium, etc. High worked for me

rough geode
#

@digital glen cool, gona try it now and let you know!

digital glen
#

Cool

#

@rough geode Can also try lowering AA if it's not very low already

rough geode
#

@digital glen effects settings did not change anything

#

@digital glen my AA was on ultra, gona change it now

sharp ice
#

I keep getting crashing issues with this game. The game will hang right before the load into the airplane, which is kind of weird since everyone keeps running and I lose the ability to look around. Either that happens or the game freezes right as the plane loads and im left with a screen of a plane sitting in the air going nowhere.
I've updated my drivers and verified integrity in steam

digital glen
#

@sharp ice By chance do you have Bitdefender installed as antivirus?

sharp ice
#

no, that's the other thing that people on the reddit were saying, only av i have is windows defender

digital glen
#

I'm at work right now and on mobile. Hard for me to go into lengthy detail, but I know users with the same issues have posted on forums. Might check that. Sorry, if I was at home on desktop I would gladly try to help you troubleshoot further

sharp ice
#

the only thing I've been able to do to workaround the issue is using a batch file to throttle the cpu core utilization to 1 during teleport to the plane and then using another batch file to allow all 8 of my cores to be used once the game properly loads, this only works about 75% of the time though

#

ill check back later, maybe others have an idea of what to do.

rough geode
#

@digital glen AA change didnt fix that either

digital glen
#

Argh, well check the forums as I know others have posted on same issue. Read above on my explanation. Work here.

#

If neither of you guys can get it sorted I'll be around tomo morning to help further

#

@rough geode @sharp ice What gpu you running?

sharp ice
#

1080

digital glen
#

Nice...cpu?

sharp ice
#

6700k

digital glen
#

Hold that thought

sharp ice
#

ok, gonna turn off hyperthreading and report back

weak mountain
#

does anyone have a fix for the freeze u get when you TAB?

sharp ice
#

turning off hyperthreading doesnt help, still got a freeze when i teleported to the plane

abstract patrol
#

Hello there, my brother is unable to use his mic in game at all. It is detected by Windows and set as the default recording device. It is also recognized by other games. In game, his chat is set to "Push To Talk" but when he presses T, his voice is not picked up and no mic icon is shown by his name. We have also tried switching his chat to "Always On" but that doesn't make a difference, and we tried switching the channel between team and all, but again no change.

The microphone he is using is ran through a USB Audio Interface if that makes any difference and it is a Rode NT1-A

rough geode
#

@digital glen im running 980TI

#

with i7 4790k

digital glen
#

@sharp ice ugh. For now check the forums since I'm working. Ill dig around my archaic brain for awhile on it

sharp ice
#

ill look again but it's mostly people going "LOL THX UNINSTALLING BITDEFENDER WORKED XD"

digital glen
#

@rough geode hmm ok there's a list of things to try on the forums. Literally numbered. Have a look there.

rough geode
#

will do, thanks man!

digital glen
#

@weak mountain Try running windowed borderless

#

@abstract patrol I'm not an audio guy, especially mics like that. @weary warren is a pro he might be able to help

weary warren
#

@abstract patrol make sure it is set up as the default mic in steam audio settings as well.

abstract patrol
#

@weary warren thanks, we'll give it a shot tonight

viral monolith
#

@abstract patrol did he disable ingame chat? toggle it with ctrl+t

abstract patrol
#

No, we don't have chat muted

hexed wolf
#

!report

regal vaporBOT
viral monolith
#

Why aren't stats updating? 😦

long hedge
#

Because they're about to be wiped again*

#

*may not be true

slate arch
#

In test build (And normal build) I get these little spikes of network lag detected for about a second to a second and a half, and each is one is accompanied by a small spike of internet usage. It's extremely annoying, what can I do to fix it?

clever shale
#

@slate arch It is probably your internet..more specific your ping to the server

slate arch
#

I mean it's stable except for these one off giant spikes, and they don't occur late game at all which leads me to believe its not my internet.

pallid cobalt
#

My friend keeps crashing randomly i has a fx 8000 not sure which one and a 970 any reason why this happens?

long hedge
#

is there a delay in being able to shoot after changing fire modes?

rough geode
#

Hey guys, Does launch options still work ?

patent yacht
#

help ;-;

long hedge
#

Exit game, restart steam

patent yacht
#

tried didnt work

#

@long hedge

rough geode
#

is it normal to have 30-40% CPU usage when playing the game ? should i have more?

sharp ice
#

anyone have a fix for the plane teleport freeze? So far all I've got is a couple batch files that work around a cpu core utilization bug that happens at that instance.

viral monolith
#

is 900p good for gaming

uncut wyvern
#

Anyone else having game issues?

#

like connection issues?

#

@wide cypress are the servers currently updatign...my friends and I are having issues connecting

tired apex
#

I am stuck on the "Connected. Waiting for response...."

uncut wyvern
#

@silk nest are the servers currently updatign...my friends and I are having issues connecting

weary warren
#

Also, please dont @ the Community Team.

uncut wyvern
#

ok

#

sorry

#

@weary warren can i get an invite for my friend?

weary warren
#

!invite

regal vaporBOT
fast nymph
#

I'm stuck with this "Network Lag Detected" thing over my screen

#

it's been like 2 minutes

#

aaand connection timed out

#

great.

open surge
#

what barrel attachments does the groza take? tried putting AR flash hider on but it wouldnt take it wondering if it was just a bug or what

pseudo epoch
#

Hello there!
Just wanted to say that there's a lot of mistakes in russian localization of PUBG, and I know there's localization files, but if I want to change them, I need to change whole "TslGame-WindowsNoEditor_etc.pak". I'm afraid, anti-cheat system won't allow me to do that, am I right?

digital glen
#

@pseudo epoch I have brought up your issue with @maiden nebula Please contact her for further information on this issue. Thank you very much, and best of luck!

brave bone
#

Hi why is the <ErrorMessage>LowLevelFatalError [File:D:\tsl\tsl-client-branch\build\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 176] &nl;Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')&nl;</ErrorMessage> Error still a thing, I have done the workaround from the forums and I still get the same problem. I havent been able to play a single game today because it keeps crashing.

hasty mortar
#

what are the best settings for this game

wooden root
#

Depends on your system and the visual fidelity you like

viral monolith
#

in the settings whats the BGM sound? is that the music?

restive kelp
#

so yeah, this happened

viral monolith
#

also is there a way to reduce the vol of the plane?

stable badger
#

RGB dream

restive kelp
#

Love the new coloring! 😛

viral monolith
#

lol @restive kelp

#

Question

#

how do we vault

restive kelp
#

It isn't in yet

#

from what i've heard @viral monolith

tender ridge
#

I am having a strange problem. Almost every game i am recieving network lag detected and stays like this forever.

#

Up to the point that i get kicked from the server

#

From ping testing that i did i didnt notice any spikes or packet loss

#

Also i tried to test with other games like csgo and i didnt notice any ping spike at any point.

#

Last time i talked to a moderator in this channel i was told that there is nothing you can do about as of now. I called my provider we checked the line there was no problem

#

So basically i am confused, is there anything else i can try to fix this ?

wooden root
tender ridge
#

frank

#

96*

#

95 london

wooden root
#

Only thing I can think of is some node issue somewhere between you and the servers then.

tender ridge
#

yes its definetely something i can not adjust

#

because it started happening after couple of updates

#

that they did

#

never had a history of network problems with this game

wooden root
#

I have a buddy that gets it now and then, and it's really only him. But not too often. But he lives further away then the rest of us so has more "distance/nodes" to travel through

tender ridge
#

i used to very rarely recieve it

#

and it was going away after like 5-10 sec

#

but now it stays like this forever

#

and its 90% of the games

wooden root
#

Yea, when he gets it now, it basically stays until the game boots him. But he gets it maybe 1-2 times a week at most

tender ridge
#

i had this discussion in the past

#

so i guess i should make a forum post?

wooden root
#

Most likely, unless you can do some more in depth network analysis (Wireshark or something) while you play and experience the issue.

tender ridge
#

i ll try to post on forum as he said, truth is i do not noticed anything weird at all

#

it just happens, the performance feels very good

#

and just happens, its not like i notice rubbanding or delay or sth before it happens

tender ridge
#

@wooden root I made a post on forum, but from the looks of it, it is a common problem, found many posts with that exact problem.

gray harbor
#

In-game all friends appear as offline, but they are actually not

#

Is there any fix for this?

sharp terrace
#

Can anyone help me with my audio with the game? It stutters heavily every game. Wasn't happening at the beginning.

tall relic
#

@quiet grove i did that too :\

pure yoke
#

am stuck in the loading screen after matching

#

after this patch

#

anyone got the same prob?

#

nevermind i restarted the game and it works again, just some weird bug i guess

lofty delta
#

i have a very big problem when i load into games all of the buildings in the game are just polygons and they dont load and it last for the entire match i cant find a way to fix it, pls help :/

dense spoke
#

Any way to disable gamepad in game? Im getting sick about vibration when i die. Plugging gamepad off is not an option i use it for other games

golden minnow
#

Curious if anyone has a build similar to a amd 4gb vram card with a i5 CPU and 8gb ram and no ssd. Trying to figure out how to combat the long building texture loading once landing

karmic valley
#

my game is crashing before i can even land on the ground, sometimes before i even get on the plane. It says something about a memory leak, but i've never had that before the update, and now i can't even begin to play a single game. I've reinstalled , changed everything to very low, tried different launch options, still nothing. anyone with the same problem?

sharp ice
#

still getting the freeze/crash when you're supposed to teleport to the plane and everyone just runs around, or when you teleport to the plane and the plane freezes in air. Even after the update.

wicked pulsar
#

Can anyone help me get the discord overlay on pubg? mine simply will not show, even with overlay enabled and pubg overlay "on" under the games tab in settings

#

If anyone knows how to resolve that particular issue send me a message

wary fiber
#

WHERE IS MY FOG MAP

#

I WANT TO PLAY IN THE FOG

frail heron
#

⛈ ⛈

wary fiber
#

H E L P M E

frail heron
#

🌧 🌧 🌧

wary fiber
#

🤔

golden minnow
#

Hmm I haven't played the update yet on the regular version, only on the test server when it came out. Hopefully no crash issue for me, I just ordered another set of 8gb ram so hopefully my issue goes away

misty wind
#

Is mouse smoothing disabled by default or do we have to go into a .ini to turn it off?

#

Also does "very low" completely disable AA?

viral monolith
#

are the test server down? can not connect with the test server client

keen sundial
#

the new update was out for normal servers should the test servers even be online @viral monolith

quiet grove
#

Test servers are only up for a day or so before the patch goes to live servers. @viral monolith @keen sundial

keen sundial
#

yeh i know didnt really word my message well but was trying to imply that they shouldnt be live any way XD thanks tho @quiet grove

viral monolith
#

Hi I need help

#

My game is like in a black screen

#

when i start the game

#

i hear the music in the background

#

but my screen is black

#

I want to play ...

rough sundial
#

Anywere you can post bugs/exploits without whole community being able to see it? - Dont want more people to start abusing it.

shut pier
rough sundial
#

Yeah, every1 can see the things you post in there 😛

viral monolith
#

ok

#

thanks

rough sundial
#

But its sorted by a mod that contacted me

viral monolith
#

im just piss i cant play with my friend :/

shut pier
#

sorry just dawned on me what you were asking my bad just DM of the @viral monolith

viral monolith
#

im fucking mad

#

no solution yet

shut pier
#

@viral monolith if you go to pinned messages at top of discord you will see the WAGS troubleshooter post it should help with that

keen sundial
#

optimized character models............ now all other players stutter for me at range yay

viral monolith
#

hello, my friend is having problems with frag grenade explosions shutting his computer down, any1 heard abt this?

#

tested 3 times and the crash occurs as the frag explodes :- D

keen sundial
#

how am i supposed to play when the other players move what could be assumed at 3 fps when im running at 40-60

#

imposible to track someone if they are skipping anyone else have the problem? was fine b4 the new update

#

😦

keen sundial
#

any one? i cant be the only person to have this issue

frail sierra
#

i just joined this discord and saw you where like the only one having same problem i am sense new patch, have you found a fix or work around.. its like once a player goes far enough they start skipping frames, it makes it impossable to have a firefight at long and even medium range. it just shows like 1 frame of the guy skipping 3-5 feet

#

i myself do not skip only other players

#

i see noone else seems to be posting about this

keen sundial
#

yeh sounds the exact same i was like 25-50 meters away from someone and they were stuttering while im still running at 40-60fps

frail sierra
#

exactly

#

wtf

keen sundial
#

i saw one post on the forums but they dont give much info

frail sierra
#

this is every player i come across

sharp ice
#

Still getting the plane teleport crash and the lobby crash before the plane. Any fix for this?

frail sierra
#

so its not them lagging

keen sundial
#

yeh i get for everyone even my team in duo stutters for me and when i tell them they say that its all fine for them :/

frail sierra
#

same

keen sundial
#

help me exsplain to them

#

its pretty game braking if you ask me i might as well walk up to them and go "you might aswell just kill me i could have shot you ages ago but your stuttering so ill just give you the kill"

frail sierra
#

ive managed to kill a few like this.. just guessing where they're gonna skip to next lol

#

its horrible, lifes over!

keen sundial
#

well looks like i cant play till the next update possibly

#

maybe even the next monthly

#

its way too harsh to play i dont want to have to learn to counter the stutter

frail sierra
#

same, sucks!

keen sundial
#

what are your graphic settings at?

frail sierra
#

even at very low and scaled to 90 this still happens

#

i tried on low and medium as well

keen sundial
#

hm i might do some testing of this tonight and post a detailed conclusion ill uninstall then reinstall and try it then see if it is a issue with how the update was recived i dunno but worth a try i guess seing as know one else knows or is willing to help

frail sierra
#

ive thought about reinstalling, but my speeds are kinda slow, so ill have to do it over the night while i sleep.. but to reinsure i never had this problem before new update

keen sundial
#

my speeds are ..... ok will be like 1hour but yeh no issues like this b4 the update

keen sundial
#

@frail sierra QUESTION ARE YOU USING ANYLAUNCH OPTIONS STILL?

#

omg the caps are real

clear tendon
keen sundial
#

yeh anoying happend to me aswell top 10 moment

#

heads up to those having fps issue since new update try uninstall and reinstalling worked for me fps wise but still need to test how other players stutter or not will update after i have played a few games

frail sierra
#

no launch options here

#

you can test it right in the lobby

#

the game runs smoother then ever for me, except for the distant players jitter and skip everywhere even in lobby and any server in any type of match

keen sundial
#

you mean the pre lobbyu on the island?

frail sierra
#

yes

keen sundial
#

thats isnt a fair test imo as there is 99 people there XD

#

alot for your screen to render

frail sierra
#

but the cluster circle of people run smooth, but if one runs away it does it

keen sundial
#

and tbh no one stutters in lobby for me till game starts

#

tho since i reinstalled i havnt had any issues yet with stuttering peole

frail sierra
#

nice

keen sundial
#

i suggest you try it

frail sierra
#

for sure, thanks m8

keen sundial
#

i think seeing as the update was 5gb and the game is only 7gb there is stuff being left behind and causing issues with fps and in our case client side stutter

#

np 😄

frail sierra
#

ill report back after reinstalled

keen sundial
#

ok thanks be tomorow if i remeber right

frail sierra
#

lol ya

keen sundial
#

overnight install

#

those days

#

gl

frail sierra
#

thanks

bold igloo
#

Is there any place to find the 'hidden' changes each patch? Primary example being the complete rework of custom observer controls. Was kinda thrown off a bit when I went to host and stream last night only to find multiple controls (elevation change, view select, etc.) completely different outta nowhere haha.

#

Or did I maybe just miss that in the patch notes?

sharp ice
#

do devs even come in here to help with troubleshooting or is it a pointless endeavor hoping to get actual help from this discord?

round palm
#

Hey i got a new computer, launched battle grounds and its asking me for a new nickname, how do i use my old one?

weary warren
#

@Xmortus#2085 The changes to the tools aren't made public as so few people have access, I'll send you the list of new controls.

#

@round palm Should be linked to your steam account.

#

Are you using the same one?

mild otter
#

So is there any way that @viral monolith or one of the Bluehole guys could change my screen name. I'm not trying to get it changed because I was cheating or anything like that. I just really want to start streaming and whatnot and would love it if my in game name could match my youtube channel name without having to make a new account for either one. I understand why they don't generally do that, but that would be something I would greatly appreciate.

weary warren
#

Names cannot be changed at this time.

mild otter
#

@weary warren Is that something that will be available in the future?

weary warren
#

I can't say for certain at this time

keen sundial
#

could i get that list aswell @weary warren

pseudo epoch
#

Well, I have an issue, that happens very often
When I aproach the guy, the game just freezes for a second
And I'm already dead

#

!links

regal vaporBOT
#

PLAYERUNKNOWN'S BATTLEGROUNDS is a last-man-standing shooter being developed with community feedback. Starting with nothing, players must fight to locate weapons and supplies in a battle to be the lone survivor. This realistic, high tension game i...

Price

$29.99

Recommendations

74548

▶ Play video
thorn breach
#

do some1 know how to bug at the loading screen entering a game? The bug happens for me every game, what happens is that i hear audio in the background but cant see anything. IF some1 can help, please send a pm or something with an answer

viral monolith
#

0x00007FF61EAC223D referenced memory at 0x000000000000000 The Memory could not be read
i need help what do i do when i get this msg

#

@frail escarp

frail escarp
viral monolith
#

xD

frail escarp
viral monolith
#

ty

hexed hedge
mighty hamlet
#

Same issue

fickle epoch
bronze jay
#

why does the area around the middle of my screen get blurry when I have a gun and hold right click?

keen sundial
#

depth of field

keen sundial
#

any ideas of when the replay ft could be added?

lean salmon
#

you can disable it by switching post process to very low @bronze jay

hasty mortar
#

Has anyone have had a problem with not being able to open with windows start up menu after playing pubg?

muted river
#

where to report bugs?

keen sundial
#

!LINKS

regal vaporBOT
#

PLAYERUNKNOWN'S BATTLEGROUNDS is a last-man-standing shooter being developed with community feedback. Starting with nothing, players must fight to locate weapons and supplies in a battle to be the lone survivor. This realistic, high tension game i...

Price

$29.99

Recommendations

76250

▶ Play video
keen sundial
#

use the forums

frail sierra
#

Ya my Internet has been poor, been dealing with that isp, but even so seems to have worked enough

keen sundial
#

nice i get it still abit but not as intense

#

i did manage to get a 150m xbow kill with a 4x while it was happening tho 😄

frail sierra
#

Ha didn't realize I was on edit. Well it worked anywhos. Thanks again, I'll do some testing and see how often if at all and when it happens

keen sundial
#

np and sure let me know, they have started replying on the forum i posted in here the otherday that might be able to help even more if it isnt completely fixed

tawny phoenix
#

i wana to speak with an ADMIN !

zinc echo
#

http://prntscr.com/fqv61v
So if you get stuck here, you're helpless. Can't move, med or do anything.
Would put it in a bug/issue report channel but can't see one

Lightshot

Captured with Lightshot

#

It's on the bridge leaving Georgepol

#

Heading south

ocean shard
#

@tawny phoenix What do you need help with?

thorn cedar
#

has anyone had any issues with battle eye today detecting incorrect things?

#

it's detecting my AMD hydravision like it was a few weeks ago when they had problems with BE

#

i had to rename the files to stop it from detecting and decreasing my frames to like 15-20

south rampart
#

Hi admins I am having frequent crashes since the new update and as far as I can tell im alone in this. Its halting my leaderboard climb. Any help is appreciated

frail sierra
#

@keen sundial it's not gone, but it does help to turn screen scale down I noticed

green hemlock
#

I assume DMing PU himself to ask a question would get ignored since he must be getting loads of them right?

primal tusk
#

I keep crashing on the plane when I look at my map

viral monolith
#

Ever since the latest patch ive been having a few problems with elements of the map not loading

#

ex buildings, grass, trees

#

and its been a constant problem but didnt appear in all games

zinc echo
#

Which channel do we put suggestions in?

viral monolith
#

but now I got banned so I think it might of been linked to that

#

so im not sure what to do

#

I messaged the person it told me to on the forums

#

do I just wait now?

weary warren
#

@viral monolith yep, you just wait for a response.

viral monolith
#

Thanks!

radiant cove
#

Hi, anyone can help me with some graphics? My game runs stabil 60 fps with ~ medium settings, cpu ~40% gpu ~70% usage, and even though it is 60 fps it still feels like if it was 15-20 fps, the whole game feels choppy most of time, what could cause this problem?

keen sundial
#

best option post on forums with a video showing what you mean and your specs

tidal drift
#

Are the leaderboards and statistics not updating for anyone else?

#

I've gotten a win and 5 top 10 games in the past 7 and it's stuck as 2500 in my duos. Any help?

south rampart
#

Hey update for the admins, still crashing only on plane~

tall relic
#

Everytime I am in windowed mode and switch off to another window (i.e. teamspeak, or chrome) when i click on the PUBG window the window expands and takes up a weird aspect ratio...anyone have this issue

inland shuttle
#

Hello, I need help

#

Hello, first off, congratulations for the success on the game, you guys really deserve it. I have a problem with the player stats, Player ID: GoTo3-UY. I been playing a lot these past 3 days and the stats are not being changed. Server SA and Duos games. I want to know if there is a problem with my account.

fiery sun
#

@inland shuttle Do you run the live tracker?

digital glen
#

@inland shuttle Seeing some reports on the stats/leaderboard issues. Especially with SA region. It has been passed on to the team for review. Thanks for mentioning.

sacred sleet
#

Seeiing a lot of people stuck on loading screen today with the http://front.battlegroundsgame.com/, dunno if its an issue on server end or maybe they all use the same firewall/AV etc that's causing it,

#

Looks like it's a DNS issue

fallow crater
#

@inland shuttle You have asked every single Community Team person and Mods in private messages and you are now asking here. We've answered you already and even referred you to forums if you'd like to make a report there as well.

sacred sleet
viral monolith
#

someone please help me

#

my game wont even launch

quiet grove
#

I'm not sure I follow. @viral monolith what do you mean won't launch? Does it start then stop? Does it not even open up? Has it worked before?

fickle epoch
#

if im banned in dayz or any arma can i still play PUBG ?

south rampart
#

Could someone please respond to me @admin @community team
My game is still crashing in the plane since the june update and I have recieved no help

quiet grove
#

The best way to trouble shoot a problem is a forum post. Have you started one yet? @south rampart

south rampart
#

I have purused the forums but haven't found a bug like mine, also it doesn't seem like many people are offering fixes in the threads so I came here @quiet grove

quiet grove
#

if you want to DM me your thread link I can look into it!

south rampart
#

I will make an individual thread 😃

viral monolith
#

looking for a squad or duo

#

happy independence day world praise george bush

#

oh sorry just realized its wrong channel

buoyant bone
tidal drift
#

@inland shuttle SA leaderboards are broke right now I think. Same thing is happening to me

errant slate
#

i get this rendering issue when i land, at the start of every game.

stable badger
#

i just press tab twice if that happens

#

i call it playdoh

dark moat
#

hey where do we report bugs to?

ripe sequoia
#

Im getting that that issue a lot since the past 2 patches @errant slate

#

usually takes a good 2minutes to load everything, but while im loading everything is horrendously choppy like 3fps type

#

I heard that pressing tab next to an unrendered building should speed it up, testing it now

digital glen
#

Sorry for the delayed response. I'm on vacation right now and checking Discord periodically. SeemsGood

#

Also, if you run into bugs tomo on the test server, there is an additional bug section for that server as well. lirikW

ripe sequoia
#

Pressing tab does help speed up the loading process

#

it will momentarily freeze everything for a good 30seconds and come back once the buidlings have loaded

digital glen
ripe sequoia
#

ill look at it

#

WOW his screenshots

#

am i even playing the same game lol

digital glen
#

Best of luck. Sorry I'm not around to help you guys more. On vacation atm

ripe sequoia
#

its all good

digital glen
#

I ended up using 120 for screen scale and I believe high on post processing, that really sharpened the game up for me. I just landed in a remote area and changed settings while watching my fps counter and came up with a great compromise with frames and my system etc. Just need to tweak it individually. Best of luck, Happy 4th of July if in the US lirikO

#

Effects on high (for me) also reduced my inventory lag

wise estuary
#

Does anyone know how to fix the game sounds? been months and I STILL can't talk to or hear teammates

#

it's driving me nuts especially when I play squad and we get a random who I can't communicate with

digital glen
#

@wise estuary Have you tried verifying that your Mic is chosen in your Steam settings?

tawny flume
#

has anyone else been stuttering really badly the past couple of days especially while streaming?, I can stream literally anything else maxed out, PUBG is nearly unplayable on very low due to the stuttering issue and network lag errors

viral monolith
#

Why do the servers keep crashing

#

It says the Host has closed the connection

#

Any explanation? It hasn't happend to me once until last night, and it happend twice tonight

blazing linden
#

Is anyone else having an issue with a black box in your crosshairs when using a scope?

azure junco
#

omg that exists still? There was a bug where you aimed around you with scope and those black boxes apeared when you hovered over an enemy ......

#

even if he was covered

blazing linden
#

I get the black box 10/10 times when using a scope.

azure junco
#

constant or random?

blazing linden
#

It goes away and comes back rapidly when scoped in

azure junco
#

i hope its not the bug i described. i dont like build in esp

blazing linden
#

I've had the bug for as long as I can remember.

azure junco
#

i guess you changed your graphic settings and ofc restart game and pc if you had it since ever

#

and that didnt fix it

#

and your not using reshade or sth

weary warren
#

VaV, are you using an SLI setup?

blazing linden
#

No I'm using 1 gpu

#

Also I'm not currently using reshade

digital glen
#

@blazing linden If your AA setting is very low or low, try medium or high and see if that works.

blazing linden
#

Switching aa fixed the issue

digital glen
#

lirikW Awesome. Happy hunting!

misty jolt
#

Anybody else having issues launching the game w/Reshade today?
16:33:47: [INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".

digital glen
#

Getting that while trying to connect to the test server?

#

On new patches, it usually is blocked until the team can have Battleye allow it.

#

@misty jolt

misty jolt
#

Nope,playing on the live servers

#

Just seen a few others complain on reddit

digital glen
#

Thank you, passed on to the team

misty jolt
#

Appreciate the help

digital glen
#

@misty jolt You are welcome, the team is working on it atm. Should be straightened away bgso bgon bgtm

jade iron
#

I don't know if it's me or PUBG, but I've been getting network lag detected, but instead of going away in a couple of seconds, it stays up for about a minute or 2 and then it kicks me off the server

#

It's happened almost every game I've played, and it ruins good games

tidal drift
#

@wise estuary What I've found works, since mine seemed to be permanently muted was set my game to all chat, then muting it and unmuting. ctrl+T to toggle it

south rampart
#

Hi, my issue is persisting with little forum help. I have provided additional information, as well as uploading all crash reports to you guys. I really want to be able to climb on leaderboards and play with friends so any help is appreciated!

Edit: Here is the post http://forums.playbattlegrounds.com/topic/33318-crashing-in-plane/#comment-130153

old token
#

So, every now and again in PUBG my hard drive makes a funny noise and I lose sound

#

Is this the sound bug I hear about so much?

#

And is there anyway to resolve it? Seems to be happening more often than note now

#

*not

shut pier
#

@old token thats more a hardware issue than in game bug

lament sequoia
#

Hey i been having a issues trying to revive teammates. It keeps clutching from 9.0 to 10. Seconds

shut pier
#

@lament sequoia have you checked forums to see if any one else has posted with the same issue.

lament sequoia
#

I'm about to

shut pier
#

!links

regal vaporBOT
#

PLAYERUNKNOWN'S BATTLEGROUNDS is a last-man-standing shooter being developed with community feedback. Starting with nothing, players must fight to locate weapons and supplies in a battle to be the lone survivor. This realistic, high tension game i...

Price

$29.99

Recommendations

80297

▶ Play video
viral ore
#

idk if this is the right channel to report a bug

#

but me and my friend were both running outside of the playzone we were in the blue, trying to get to the white

#

and we got down to around half life then all of the sudden we were both knocked down and crawling and the game ended right away

#

game breaking glitch, we were gonna make it into the circle

wise estuary
#

@tidal drift Obviously tried this 1000 times. Same with changing the settings back and forth. @digital glen It's always been my default mic but I just double checked and it's still there so that shouldn't be the issue. Also the mic used to work when I just got the game (right around release on steam) but hasn't been working for months. No fix

digital glen
#

@wise estuary ok...did you go through the troubleshooting steps on the forums for sound issues?

viral monolith
#

in mylta power, the lone factory building before the power plant, you can get stuck on the stairs and cannot move even trying to crouch jump out. pls fix

digital glen
#

@wise estuary You around?

wispy gull
#

My friend is experiencing this for 5 mins every single game. He also has trouble loading in, he usually never even get into the warmup. His rig is pretty decent with a GTX 1060 and an I5

#

He has also reinstalled the game many times. Nothing works.

twin rain
#

@wispy gull If possible, move the game to an SSD. Friends had the same issue, cleared up once they had game installed on a faster drive

wispy gull
#

He doesnt have a ssd...

digital glen
#

@wispy gull Have him raise his effects settings in game and see if that helps

severe sandal
#

@digital glen I'm the person Petter is talking about.

#

I'll try that but everything that I do doesn't work.

#

It has been a constant issue since I bought the game.

#

I've tried many community guides on "Increasing FPS" hoping this will work from putting stuff in my launch options to editing in game files.

#

I can PM my full rig to you if you'd want.

#

This issue is also with this game only. No other game on my list has any FPS issues but this.

digital glen
#

I would start by removing any lauch parameters if you still have them. Also, reverting back to a "fresh" copy of the game to start with.

severe sandal
#

I've done this previously but go on...

digital glen
#

Understand the fps issue. Bear in mind that it is in EA still. I am not trying to downplay your issues at all, but the game is still a wip. How much Ram you have? No ssd right?

severe sandal
#

I understand this is in Early Access which is why I haven't refunded the game or done a bad game review or whatnot. I'm being patient knowing that (hopefully) this will eventually get fixed.

#

I have 8GB ram (1 stick) with no SSD.

#

And I'll have no option to get an SSD.

digital glen
#

ok. Obviously an ssd "shouldn't be required" to run the game, but from experience, it helps solve the EA issues some are facing like this one. So, ssd is off the table. Once again, you "meet" the requirement for ram, BUT, from experience 8 GB users seems to be having the most issue right now until further optimization of the game has taken place. There are some things to try though, "workarounds" if you will. Have you looked into changing your pagefile at all?

severe sandal
#

Petter is currently running on 8GB with no issues at all so it seems wierd but I understand this is in early access.

#

I also don't know what a "pagefile" is.

digital glen
#

ok. So since there are a lot of variations of systems etc, he might have a faster cpu or gpu than you, etc etc...really can depend on a lot of things. What processes are running in the background on his computer vs yours etc. (copy pasta incoming) In storage, a pagefile is a reserved portion of a hard disk that is used as an extension of random access memory (RAM) for data in RAM that hasn't been used recently. A pagefile can be read from the hard disk as one contiguous chunk of data and thus faster than re-reading data from many different original locations.

severe sandal
#

How would I change this?

digital glen
#

So some users have had luck managing their own pagefile versus windows doing it for them

wispy gull
#

My lappy is running 8 gb and a 860m with i7 4710hq. Totally fine

#

My main running 16 gb, 980 ti and i5 4670k. No problems there either

#

So the 8gb doesnt seem to be any issue on my lappy

#

As said, hes running newer parts, not necessary better, but newer..

digital glen
#

The min is 6 GB but some have issues with 8 GB...some upgraded to 16GB and fixed their issue. Obvisously on your system everything is cool. So MANY different configs and whatnots on each users system makes it a hard way to go troubleshooting wise. You could have the latest and greatest beast system in the world, but if it's full of spyware and viruses, it won't get out of it's own way lol...

#

Back to topic

#

Pagefile

severe sandal
#

So, how would I be able to manage my own pagefile.

digital glen
#

ok so this link will show you how to disable it. You can test the game and see if that works. Some say it's worse. Some say it's better. We are just trying to figure out what works for your system.

severe sandal
#

Sure thing.

digital glen
#

Others have increased the file and it has worked. With 8 GB of ram though, I think it would hurt more than help to increase it. Make sure to reboot and try the game then after changing it. If it doesn't work, just enable it again, letting Windows control it

#

Then we can try other things.

severe sandal
#

Sure thing.

#

Well I am currently reinstalling PUBG right now to have the "freshest" files.

#

Says it will take around 10 mins.

digital glen
#

See the pin at the top of Discord? That has a text file you can download, that I quickly compiled with some useful links in it. Things like making sure Windows is up to date. Latest Graphic card drivers. Running CCleaner. Give it a download and look over it. Might help as well

severe sandal
#

I'll firstly wait for PUBG to reinstall.

digital glen
#

Yes

severe sandal
#

I'll try the pagefile thing first.

#

Then follow the instructions of the pinned message

digital glen
#

Sounds good. I am just getting back from vacation, and I'm whipped. Ill be around for a little bit yet though. Ping me here when you try the game and see what happens. It's just one step of many lol so don't give up if it doesn't work. I will be around tomo to help in this channel as well. I have some catching up to do lol

severe sandal
#

lol sure thing

#

I think I'll just PM you directly to not clutter the chat which everything.

digital glen
#

Would rather keep it here, that way others can maybe find answers as well 😃 If someone needs in they can just post and I'll work with them as well. More so tomo though

severe sandal
#

Oh yeah actually.

#

Oh, one question @digital glen

digital glen
#

yep yep

severe sandal
digital glen
#

No paging file

#

ok

#

reboot

severe sandal
#

Sure thing.

digital glen
#

@severe sandal

#

did you already uncheck the top box?

severe sandal
#

Yes.

#

I done all what it said to do so I'll launch the game now and see if it works.

#

Since it is now installed.

#

I'll hop into some solos and quit regardless if it works or not and update my result here.

#

What settings would you recommend for pushing my GPU?

digital glen
#

ok...if that doesn't work you can try setting custom size initial to 16 and Max to 1912 ok then reboot and try...btw...are you using Shadowplay?

severe sandal
#

Am I using Shadowplay? No.

#

Not even on the instant replay.

digital glen
#

ok. Try the above I mentioned if disabling doesn't help and download the pinned guide. I'm crashing for the night. Post results, we will go from there

severe sandal
#

Sure thing. Good night!

digital glen
severe sandal
#

These will be my settings I will be using throughout this: Resolution: 1920x1080, Fullscreen, Brightness: 100, Screen scale: 100, Anti-Aliasing: Ultra, Post Processing: Low, Shadows: Very Low, Textures: Medium, Effects: Very Low, Foliage: Very Low, View Distance: Low, Motion Blur: Off

digital glen
#

Try Post Proc at High Textures High/Ultra Effects Medium View Dis Ultra

#

@severe sandal With and without the pagefile setting(s) Remember when you switch it back to just choose auto or let windows manage it...reboot...im off

jade iron
#

happens nearly every game

radiant cove
jolly kayak
radiant cove
#

maybe it's maintenance? I saw some message about maintenance when I logged in first

#

I managed to play a match then this happened

foggy bay
#

Maintenance right now

#

Should last an hour

white imp
#

anyone knows what could cause me having average of 50 fps but sometimes i have drops to 8 fps for 10-20 seconds ?

#

happens outside houses and inside houses doesnt happen right at the start but midgame. i restart my game after every game i have no launch options but i try malloc=system and useallavailablecores atm to test if it helps

noble maple
#

specs needed to say anything

white imp
#

one sec

#

i5-3570k CPU OC @3.8Ghz Geforce 960 with 4gb 16gb ram win 10 installed on ssd

balmy cedar
#

my game says connected, but waiting for response...

#

yeah it happen the fps drop to 1 even though i have computer 1 year old only

thorn breach
#

guys any1 know how to fix an bug that says in game that i get bp but when i exit the match it hasnt added any more bp¨