#🤝│community-troubleshooting
1 messages · Page 41 of 1
Camera bug in 3rd person where it's zoomed in and to the slight left. Played an entire match and it stayed into the next match played... Seems like a few people are getting it as well.
1080p?
how often do you restart the game
is anyone having issues with game not loading? it takes me like 5 times to restart the game for it to load
That happen when i launch the game from a shortcut, if i launch it via my steam library it loads right up
Guys i set my screen scale to 120 but i still see a bit of blurriness when anti aliasing is on medium/high so i just keep it on very low. What other settings can i change to make it so there is no blurriness whatsoever when anti aliasing is not on very low
Pubg uses fxaa. Which is basically nothing but blurr. So you'll have to stick with it until they decide to add other aa options
@dark drum use reshade. It makes the game crisp
Everytime i try to start the game its giving me a process has crashed pop up I really need some help haha
Help
I got it to work threaded optimization was the problem
Nice!
@sudden charm are you using any launch commands?
Have you tried verifying your game files?
If you have any anti-virus/firewall have you tried disabling and trying again?
@weary warren i fixed it
Whoop!
I think they know about the problem
Hello @flint spoke, thanks for getting in contact to report this bug. We are already aware of it but if you find anything else you can report it on the official forums http://forums.playbattlegrounds.com/forum/10-bug-reports/
Encountered a bug or issue? Here's your spot. Remember to include whatever details you can
There are lots of bug reports so if you could use the search function and add your report to an already existing thread it would be much appreciated!
Didnt know if you wanted a clip of it or not, just seeing if i could do something to help
@quick chasm ok thanks, ill look into it
@languid basin ok ill just try reshade for now i guess
@superduperham#4537 Can you pm me a picture of the blurriness. I've heard a few ppl mentions what you are in curious to see. If you get a minute.
Hey is there any way I could get the Steam key from my pre-order re-sent to my email? I never redeemed it in-game for the Deluxe package exclusive items :/
And I have since deleted the initial email
Contact Xsolla support
they will be able to provide me the steam key that was emailed on early access release?
Most likely, yes.
alright thanks man, hopefully it works out.
yep! got it! Thanks!
@dark drum No I don't personally but a friend.
But his is barely blurry but I've heard other say they have blurriness not playable so looking to compare it all.
this is weird, shouldnt everyone have this problem though?
or does it depend on our GPU?
Mine I feel is crisp.
What res you running ?
1920x1080
Still weird it's so blurry it bugs you. Reshade seems to be the fix many mention. Wonder why it's making blurriness.
Running startup commands or ini files changed ?
yea and it just has to do with either post processing or anti aliasing
if i put post process and AA on very low
My game gets blurry unless AA is on Ultra
Odd you'd think in theory with your AA up it would get more crisp.
yea lol
Change any nvidia control panel settings ?
Amd side I'm clueless as to settings for it. But many have used reshade and it seems to fix the issue your having.
That could be.
i might try that
Seems to be painless and easy thing to setup.
I'll see if I can find a link to the not so complicated one.
its good, i found some vids i can use on youtube
Your golden than.
yea
ill probably wait for them to have a fix
for now i just have to have aa on very low
Can you turn screen scale up to combat the low AA to sharpen it up a bit ?
yea i have screen scale all the way up to 120
Boom
ok i deleted that pic because i dont think its that good, might as well just take a screenshot
btw outlaw what is your gpu and cpu
nvm i saw on your twitch
should i try using your resolution?
FXAA ( which PUBG Uses ) Is just blurr . you get less blurr by running AA on low. Alternatively running reshade with the sharpening plugin.
Can messing up on installing reshade mess up something in the pubg files?
@languid basin
No. And if you'd want it gone for whatever reason you can just remove the reshade files
@superduperham#4537 I'll send you link to more modern settings I've used in vids so you can see.
I'm getting it again guys idk why I turned everything off and verified my game files
Ok thanks
Now my game is just stuck in the loading screen wtf
Hey guys, im trying to invite a friend to a lobby it says servers are busy
Any idea whats going on?
server down?
Seems so
Anything new about Partner Application?
Anyone have a clue as to why I have no sound straight backwards? If there are shots or even an airplane at my 6 o'clock I can't hear it at all - reinstalling sound drivers fixed it nvm
my game didn't open with the error message "content file locked"
i tried reinstalling the game several times, and eventually decided to completely delete the game folder from the steam files
however, when i try to delete it or do anything to the permissions regarding the folder, this file, tslgame_be is always restricted
please help i don't know anything
@hollow comet have you tried the windows uninstall process via control panel ?
nvm it's fixed now for some reason
Just a steam restart?
Hello all - Game has been black screening midway through every match since Sunday morning. Trying to figure out why. Specs: Nvidia GTX 660 2gb /// intel i5-3570K Ivy Bridge Quad Core (3.4GHz) /// 16GB RAM /// Windows 7 64-bit. All I have tried is updating my GPU drivers and turning settings down in game, as well as some suggested launch parameters I found through my Googling.
Trying to determine what my bottleneck is - some friends think it's GPU but I know my CPU is pretty dang old as well. Any help will be rewarded with internet hugs
Hey @amber mortar if you can wait until Weds/Thursday we can test this further with the client side patch. I think that will help you since your specs are at minimum required.
Can do. Will the patch be on the test server?
Yep!
Does anybody know why I have to change my settings every time I go into game? A while back I messed with the ini files following a fps boost which worked but now it doesn't save any changes.
Your ini-file is probably read-only
I can't get back to the i I file though. Is there another way to do it?
delete the whole folder, redownload from steam
@viral monolith why cant u go back to it
@StarTaledBOB You have set your .ini files to read only
this means that programs can only read this file and not write to it
which means any changes you make in game will not save
If you need help @limber elk you should post in here
Normal if your connection times out, yes
What region are you playing in sub
Good good 😃
@limber elk you must have hit the server from the other part of the country where you have high ms
Happens to people from time to time (:
Hey, are there any official resources for the different items (weapons, attachments, etc.) currently in the game? Especially item stats and highres images? If not, who would be the best person to get in contact with?
There aren't available, no.
That's unfortunate. Image analysis and testing in private games only goes so far. 🤔
there will be a gunrange implemented to test weapons in a future update
is the new patch already live ?
Live on Thursday on Stable servers, Wesnesday on PTS
nice thx
It's in the patch notes FYI
couldent find them XD
@weary warren so after having turning off usb power off for a few days it fucked up my gameplay xD pc has been using more of memory n etc
when running csgo n such
Red herring
Changing your USB suspend settings won't effect your memory performance or usage unless you have a tonne of USB devices running with software
only thing thats plugged into my usb ports are, my mouse, keyboard, audio interface for my mic, usb port [more usb slots], and my headset mixamp and my webcam
Hmm, shouldn't be really making a difference
Is there still auto match making in Duos? i dont know if there is or if my game is bugged to where i cant find a teamate when i join duos
It's still there
Have you restarted the game ?
why is the game not counting my wins?
I've won some solo games recently, but my win counter hasn't gone up
in my experience, it doesn't update right away, but after a day at most, they're usually there
yes i do
its just duos, is there a way you can see through my account
as in looking up my name in the pubg database
Well that doesn't seem to make much sense as I believe it uses the same system for both the game types.
Would you think i got suspended?
i've been reading up about it, not much has given a clear answer
but is there a suspension system that could result to that?
im trying to sell a skin on steam how do you know its up in the steam market?
@grim grove It should tell you in your inventory if you're able to sell / trade your skin
@hybrid widget no, if you had you would be able to play at all
welps, rip to my duo queues... thanks for trying to find an snwer
now's there's another problem.... my whole wardrobe/currency reseted?
Restart the game.
It's a bug.
Duo should be working though, can you create a team and join duo?
yes, i can queue with a friend, but i can't find mates if i go in solo
huh, my game crashed and now im having the same issue as Flip, where all my currency and clothing is gone
imma restart again, 1 sec
there we go, fixed. odd bug o.O
Anyone hear have any knowledge on installing windows 10 but running into a issue.
Windows can not be installed to the disk. The selected disc has an Mbr partition table. On efi systems windows can only be installed to gpt discs.
That's not really related to PUBG
but googling usually yields answers to your questions
@fast nymph Incorrect as a good ol pal helped. But spend some time here and you'll find "help" yields more than just pubg directly.
PC upgrade>for pubg but thank you for your constructive input
k
hey guys, servers down?
tuesday steam maint
quick question, how many bullets with SKS to down a guy with headshots? with level 2 helm
300m away
2/3
aight, was about to break my keyboard lel, shot a guy twice HS and he didnt die
Need some help. My character reset after I got the "failed to initialize Steam" error
I log back in and my character is naked
geting ready for bed lol
restart steam, should be fixed. Like completely out of steam
big day tomorrow
yes yes. Gonna be interesting. Test server should be packed since it is FPS opti
hmmmm
and my unlocks are gone too lol
https://gyazo.com/73bd69ff8f0300dcd7d3e4d08d1dfb6e
Shot this guy twice in head nothing happened -_-
The items should come back to your inventory. Happened to someone else the other night and they gave it some time.
someone told me those were body shots
it will sort its self out must be somthing to do with steam going down it will take a bit of time for data to update
no clothes, sound, no BP here
^
has to be due to steam, seeing wayyy to many reports to be a coincidence
Yeah
lel
beach party
@viral monolith i am sure you guys are on this but here and steam have lit up like a xmas tree everyones gear cloth and currancy is gone
should be back now
all ok now just to confirm
👍
well hope all goes well with test server ill be there 

take it easy @quiet grove keep up the great work
When updating the MSI AMD MB bios, you just throw the 2 files on a flash drive and then flash from bios, right?
To my knowledge, yes. I would just make sure to google your board to see if there are any special instructions.
Quick question for you guys? anyone know how to fix the sound bug? I cannot hear or talk to teammates with the VoIP, it used to work and now it doesn't. Really annoying, I've checked reddit and the steam forums but no luck
Ingame voice chat is not working for you? Or in general @Daniel P#2467
If its sound in general, check your mic settings in sound options, if its the ingame chat, that would be new to me, check if the files are valid by verifying the integrity of the game cashe in steam>library>pubg>properties>local files
How do I my name?
@worldly aurora if you mean you want to change your name in game, you can not. That is not possible
You can you just have to ask a dev
Then why do you ask 🤔
Look at the pinned messages in this channel
@fast nymph thanks
I assume that's for the game
Hope the guy who stole mine changes his so i can claim it
Well this channel is called help so
@worldly aurora You cannot change your name
@quick chasm who stole your game and how?😲
anyone knows if test version uses same config files?
cause id like to test it with default settings while still leaving changed config on main
what do i do when i cant leave a party ?
@narrow wadi I guess so. I deleted my Engine.ini, and after running the test server, a new Engine.ini appeared
ah ok you had me going there @quick chasm 
hey guys, I need help with fps drop issues, every time I open the inventory with tab, I get a fps drop , is too hard with I need change scopes on battle, maybe 1 or 2 sec freeze
my specs are i7 4770k withouth OC, amd r9 290 OC, gskill 8gb 1600mhz RAM, and the game is installed on SSD, a good SSD
have you tried changing some in game settings @worldly scroll
my settings in game are all in low
very low and low
I test everything, I can't solve this problem with ingame settings, well, with all very low and low is improve a bit, before the freeze was 3 seconds sometimes, now , always 1 second the worst one
is your steam in stalled on a HDD or SSD
I hate so much tabbing inventory on battle :S, my girlfriend has a gtx 970 and same RAM as me, gskill 8gb 1600mhz, and she don't has this problem
maybe is a AMD problem?
my steam is installed on SSD too
@worldly scroll dont use all on very low
U will actually have better performance by tweaking the settings
Try this for example
How much gb vram does ur gpu have?
I notice if I change the textures, on high or ultra, the fps drop when I tab for inventory, is more high, I mean, 3 seconds freezed, but I drop on low or very low, the fps drop is more light, maybe 1 seconds
r9 290 OC has 4gb VRAM
Okay
Do AA on medium or low, do post processing on very low and shadows very low..textures try on high , if its not good then try medium.. foliage very low..effects low or medium
That way you take some load off your cpu and u utilize your gpu
Which should bring you more fps
ok I will test it
right know I'm playing with this exact settings
wait a second and I post it
Sure
Also, make sure that you havent tweaked the .ini files with some scripts or settings from internet guides
Those dont help
I don't
AA high, Postprocessing very low, shadows, very low, texture low, effects, low, foliage very low, view distance low
with that settings I have the best performance I could get, but I will test it yours, so thank you so much
maybe with the new performance improves in new patch I will notice the difference, I don't know
oh ok, true, ytou dont tell me what view distance I need before haha
so, view distance high, thanks
Or medium if it gives alot of problems
But try with high textures and distance first
And aa
And then lower them down a bit as you test
Also running the game in fullscreen could give you a couple of more fps as opposed to windowed fullscreen
Trying out the test server and noticing GPU load is still extremely low which is causing FPS to also be low. In starting lobby (not in a game) my GPU load is 90%+ but Ingame it drops to about 30%. Not sure if it's because of other players or what's happening but is there any options or fixes to do with this? As it stands right now GPU Load is the only reason my fps is low. :/
Re: Monthly Patch/Test Server. Please keep sending crash reports via the Crash Reporter. If you experience any issues with the patch please use the forums. (This includes crash reporter failure) All Feedback is valuable. Thanks all! 😃 http://forums.playbattlegrounds.com/forum/40-test-server-bug-reports/
Help us stress-test new patches and report any bugs or issues here!
Should I make a new post or look for one similar to my issue?
You could create a new one in this instance. There is a GPU load issue thread on the regular bug reports section but this is test server and I'll just merge when the patch goes live.
yeah I'll merge it when it goes to live. I need a seperate one for test server though because whatever was changed did not affect the GPU load
:c
so I have to report it seperate. 😃
my GPU load is 96 in game R9 390 8gb
In the home lobby it sits at about that, and if there's 20-30 people in the ingame lobby it'll sit at about 90%, the more people join the lower the load gets = lower my fps gets :/
using a 1080 btw, my friend using an older card was hitting 90%+ all the time but he had lower fps than me so idk
Bug Description:
Trying out the test server and noticing GPU load is still extremely low which is causing my FPS to also be really low. GPU Load is 90%+ ...
hope i did that correct
what to do in the case of where the crash reporter crashes as well? lol
Hi guys, I've heard -sm4 might get removed, it means I can no longer see the people in shadows (eyesight problem, can't see good, even worst in slight dark) so if there is a vote or something, I would like to participate
@jolly oracle im assuming that you can go to the link that caesar of roma linked above and report your issue (:
can use reshade to brighten up the game a bit but that's probably not what you want?
@fringe socket i do not think that there will be one, PU does no want people having advantage over others or forcing others who like shadows not to use them
yeah but i assume that there is more information in the crash report than manually reporting it, so i was thinking you can locate the crash report somewhere and upload again @winged cosmos
Yeah, increasing brightness or tweaking the game to ur likings in reshade can help
@jolly oracle Yes, please use the link provided above that Cesar has posted for test server bugs. Thank you all.
okay, but, does the crash report more information than a manual bug report? because this seems counter-productive @digital glen
If you are getting a crash report, please send that because it provides more thorough information about your system, etc.
If possible do the crash report as it will supply more information, I'd advise doing both tbh but that's just me 😄
Crash reporter always fails for me.
went upside on motorbike and character let go? did I do something wrong or are 'flips' not working yet 😄
the crash report didnt work for me 5 days ago, and i just heard for one streamer that the crash reporter didnt work for him as well
Posting to the forums is helpful as well, so the moderators and others can react quicker to that info.
I've had the crash reporter crash as well.
is someone aware of this issue? 😒
Yes sir.
ok, good
cuz i dont want you to guys be missing out on helpful data because i know how lazy people can be (like me)
Lots of people reporting they don't have a Send Error Box after CTD - anyway to force it? I'd like to update my reddit thread if there's a way to
I for example got it every time, sent in 14. And then just quit to cook lunch before tilting :p
Re: Monthly Patch/Test Server. Please keep sending crash reports via the Crash Reporter. If you experience any issues with the patch please use the forums. (This includes crash reporter failure) All Feedback is valuable. Thanks all! 😃 http://forums.playbattlegrounds.com/forum/40-test-server-bug-reports/
Help us stress-test new patches and report any bugs or issues here!
Getting
[INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".
Trying to launch pubg, get this error. Just verrified my steam files and it was all good. I've installed reshade a week ago but has been running fine since then, so not sure what to do now.
Well after the fourth attempt at booting it, its now launched ....
Matchmaking doesnt work for me atm on live servers EU
it either fails to start or nothing happens when I click
@frail hollow Make sure your firewall isn't blocking PUBG or Battleye, might need to make an exception in the firewall rules
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
Ye no , its fine now and havent changed settings since its been working so dunno why
Ok good to hear 😉
is there a way to turm off controiler vibration? (annoying unplugging it everytime i wanna play)
Unplugging is the only way at the moment.
Ay
I recently did a big PC upgrade, new GPU is a 1080 ti and new CPU is a 7700k
Everythings cool with my system, i did multiple checks, tested multiple games at high quality and stuff, nothing wrong
But when i try to play PUBG on higher settings than medium, it just restarts my pc
Whats up with that
@quiet grove thanks
I can't leave my squad on the test server, can't start a game and can't invite anyone since it says they are already in my squad
Re: Monthly Patch/Test Server. Please keep sending crash reports via the Crash Reporter. If you experience any issues with the patch please use the forums. (This includes crash reporter failure) All Feedback is valuable. Thanks all! 😃 http://forums.playbattlegrounds.com/forum/40-test-server-bug-reports/
Help us stress-test new patches and report any bugs or issues here!
Hey guys, what is the font used in PUBG poster?
: Is there a way to copy controls and other settings from the main game to the test server game?
They were all the same for me
i see people talking on reddit about people with older processors to put their settings on medium instead of the lowest to put more of the processing power on the GPU instead of CPU. is there any truth to that?
i'm running on an i3-4330 3.5GHz, 8gb ram, AMD Radeon HD 7800
Last months big update caused me to have some resolution issues. I used to play on 1280x960 (I think it was) but with the new update on that resolution I couldn't see my whole inventory, so I was forced to play on 1280x768, which is not very great. Anyone who would know a fix or if it may get fixed in the future?
Its likely a screen scaling issue with the inventory overlay, I would wait a day for the patch thats coming out and see what happens to it, if it fixes itself then it was just a bug that was squashed, but if someone knows of an .ini edit or something you could try that
how do we add PUBG info and stuff to our discord profiles
Not implimented yet, I think, it will be sooner or later when it can all be tracked, right now you can just link your steam profile and twitch so people can see your ingame name to add you etc, if you wanted that
hey how to report a small error in translation?
Just got myself an SSD and I am reinstalling windows - does it matter if I install Test Server PUBG before the Standard Client? I know that Test instance uses live files so I wonder if there is a conflict there
no
Thanks
I have a commercial proposal for you guys, how can I enter in contact?
Where do I edit the .ini for the test server? I want to copy/paste my settings from the live version
What is your brightness set to? 50? Also are you running it with -sm4 or -d3d10?
I have a question
Whenever I am driving a motorocyle and I manage to go off a large ramp at high speeds
I tend to tilt over in mid air
why is it if i go upside down do i fall of the bike?
Wouldnt it make more sense for me to just continue to hold on while the bike slowly rotates back to being up right?
Well in the next update, you should be able to pitch your bike in midair
@quartz hare What is your Shadows setting? High? Try to bump shadows to "Low" and up the brightness to the max
@marble crest already did that. doesnt works =/
have you modified any game files in the ini section previously?
go to Appdata
Local\tslgame\saved\config and delete the windows no editor
Then verify the integrity of the game chace on steam
Am I allowed to assign a player of my choice to spectator or only the person who has the authorisation to start the server?
this will give you default settings so make sure to put that brightness to the max again
@brazen ember if I can host customs am I able to on the Test Servers?
@quartz hare Turn post processing down
very low @iron zealot
Testing one second
This on live or test servers?
My settings, try matching them to start
@balmy sequoia does it let you assign someone?
Thanks @brazen ember
has anyone found a solution to the can't-shoot-can't-aim issue
Can you elaborate a little more @viral monolith Like totally frozen?
i can't shoot or go into aim mode
or if i'm in aim mode i can't leave it
like my left and right mouse button die
for a couple of seconds
often around players which results in me dying
http://forums.playbattlegrounds.com/topic/6782-sticky-sights-and-cant-shoot/ pretty much this issue
Bug Description:
Occasionally, when switching to sights, I can't exit them with another click for several seconds, as well as my firing is blocked. I can...
and i also own a 4k monitor but i don't think this could be the issue
A standerd thing when troubleshooting, process of elimination. Try turning your resolution down to 1080p or just something that is not 4k and try again. If that doesn't work then you can for sure say the resolution is not the issue. Then go from there and post your computer specs etc for more help
This might not solve the issue straight away, but have you run Ccleaner? There have been a lot of crazy issues solved just by running the program and rebooting and trying the game again. A lot of possibilites really.
This is the first step I recommend people
I'm on a fresh Windows installation
on a fresh computer actually
had the same issue on my previous PC
ok so that's not going to work...let me do some thinking for a min
obviously meet the system requirements etc
The same issue? did you use the same HDD or SSD?
no
no parts were reused?
Is your game on the same drive as Steam?
no
That has fixed a lot of issues people have had
well the same drive, different partition
like yours
Ah, paritioning a drive like that can cause issues just like this, is your friends setup the same way?
you mean partitioned?
Yes or Steam on a different drive as the game
pretty much everyone's setup is this way lol
Maybe a misunderstanding. Obviously have to partition the drive, but some have multiple partitions, with the game and Steam on different ones, or the game on ssd and Steam on hdd etc
i got a single ssd, but steam is on C: and the game is on D:
Not saying it will solve your problem, but try putting the game and Steam on the same one and try.
oki
I have my OS on C: and steam on D: with the game on G: >< my setup is funky I know :p
but I have run into issues with other games where it has to be on same drive as steam
Yep Yep
Any update on the crashing issue? like my game crashes my entire computer after a game when i exit to lobby. happens on both live server and the test one. temps are normal nothing is over heating. i have tried everything at this point. i understand its early access i get that... im just getting extremely frustrated
@tacit pewter I'm not trying to beat a dead horse here, but have you run ccleaner yet?
yep. i really dont want to list everything but i have been at it for the past few days doing everything imaginable for a fix. different launch codes, playing with nvidia control panel, increasing pagefile, reinstalling on a different drive, multiple graphic settings, ect...
pubg is the only game crashing my computer
I totally understand have you tried opening a administrator command prompt and running sfc /scannow
ill do that and report back cause honestly im up for any suggestion at this point
ok I love a challenge...I'll try to help you the best I can
It will take awhile to scan
One more quick thing, Steam and PUBG is on the same drive correct?
like it just cuts video like my card gives out but i have stressed my card with furmark to see if its my card i ran a burn test for an hour and nothing happened. thats way longer than it takes pubg to crash me
yea i have tried it on my steam drive and on my ssd. crashes on both drives
I mean do you have both on the same drive currently
currently no but the test server is. and even the test server crashed
Test server has been crashing for a lot of people today even after the hotfix. 2 things I would try is the scan I mentioned above and running Steam and PUBG on the same drive. For some reason PUBG really wants to be on the same drive and causes a lot of issues if not
i mean i can put it back on my steam drive but it crashed before i moved it to my ssd
ok, to save a step then, try the scan and see what turns up. It takes awhile to scan.
if it helps its mostly when i just leave the game back to the lobby
i can usually get a full game in before it happens
but as soon as i hit leave to lobby it happens
if it manages to get to the lobby it happens in warmup or on the plane in the next game
I used to crash a lot like that. The last update helped it out a lot
Do you have a 2nd monitor?
yes
Try bringing up Task manager and put that on the 2nd monitor that will make it easier to close the game instead of locking up your whole computer etc. That's not a fix, just trying to make it less rage inducing for you. Try the scan and see what you come up with, I'll do some thinking in the meantime
ok at least your Windows file structure is sound....Man, I know you have tried all the fixes that's why I'm trying to rack my brain to figure out something new
i dont think my memory could be filling up. i mean if pubg is filling up 16gb in the matter of 15minutes sometimes <5min then theres a massive memory leak. so bad that i have never seen one this bad
like i dont even know if im getting a bsod because my video feed just dies as well
True on stable. I wouldn't base anything off of test server yet. I know your other games work fine, but I had a guy run memtest86 overnight to stress his ram and he actually had a faulty stick. His other games worked fine as well. I contributed it to PUBG running different memory allocations. Have you tried memtest?
you have to run that on a usb drive before startup right? i dont have a spare usb drive around atm
You can run it as an exe on desktop
but this ram is practicly new. i never had problems with it
or on bootable flash drive
I understand but I've had a bad stick of quality ram before. New
It's just one more thing to rule out
im aware that computer parts can come to you as faulty im not really denying that. my last set was faulty and worked well enough for me to get the funds to replace it
but ill run it tonight
memtest86?
I totally get it man. I know you are frustrated. But it at least rules that out. memtest86
i dont see one that uses an .exe all i see is images for cd/usb
unless its a pro feature
Try googling exe memtest86 cant remember where I seen it ill look also
well if worse comes to worse i can rip out the optical drive in the other computer in the house and make a CD if i have any blanks around otherwise i have to wait till i can get an extra usb drive. other computer is in use atm so i cant do that now
yea thats what i had thought also
Yeah, not having much luck finding it...thought for sure...Im probably thinking of the install file
Maybe a friend has a spare usb stick? or dust off the old optical drive lol
like i used it before to find out my last set was faulty
i just have no clue where that drive went its been years honestly
Windows has its own memory test, but it probably isn't as good
This is true. Memtest86 is the "go to" but it wouldn't hurt to run Windows version
like i said though if i have to i can take the optical drive out of the other computer in the house and make a cd but i cant do that atm
so i have to put memtest on hold atm
ok man. If I think of anything else, I'll message you
The Windows one is built in, so you could run it right now, theoretically
i guess i can try that now
im sure if that comes up blank than im not too sure. either the built in one sucks or its such a small problem the windows one doesnt pick it up but maybe memtest does?
well ill brb i guess
memtest is the be all test for memory issues
It might be easier just to find a USB stick and boot from that
Maybe a friend could let you borrow one?
even looking through the event log for the shut downs its only showing these
theres nothing else of driver failure or anything
You have power saving to performance? turn off sleep monitor hdd etc
yep
argh....
im convinced its just something with pubg at this point
@tacit pewter You overclocked?
yes but not by a huge margin. temps never go above 60c underload or while playing
how do i invite people to the server?
I mean, there are the basic steps checking power cables, reseating ram, gpu, reset factory clock speeds, etc etc...but if all your other games work no problem...that kernel error is most likely just the pc not shutting down correctly like a power surge or manually powering down without "shutting down" etc etc...Could be the power supply if it keeps doing it, but I don't think it has any relevance to PUBG
na its me manually shutting it down because it hangs
I'm heading to bed, I'll think on this more and maybe we can come up with something. Just put the task manager on 2nd monitor so you dont have to do that
but i have tried most of that. the only thing i havent tried is reseting to factory clock.
Hell, try that. Windows likes to see a few successful reboots without issues or it starts getting wonky
I'm slightly overclocked cpu and gpu but not having those issues...so doubt it will fix it, but who knows
I'll catch up later. Best of luck.
@boreal grove https://discordapp.com/invite/battlegrounds
Please remember it's an open Discord, not a public Discord. Thank You.
Have a goodnight all
nn @digital glen
i have no clue what that is
Ok it's from the makers of Start8 10 etc company that made a standalone start menu for Windows...some of their programs clash with nvidia drivers causing game crashes...
Officially heading off...
quick question for anyone who can help me. Does anyone know how to fix VoIP? I can no longer hear or talk to teammates. I've looked all over reddit and steam forums, no luck.
Daniel P, control T
@lime horizon network lag means that there is an issue with the consistency of your connection.
@random plover haha I've obviously tried that multiple times. Nothing
Is it a common issue for the game to completely freeze sometimes, when using TAB to pick up loot? Sometimes it will freeze permanently, sometimes for a few seconds, sometimes not at all.
is there a way to get some information about my connection to the server while I am playing ? like ping or package loss etc..
@copper tendon for some users with fps drops due to a older hardware, yes. It can also happen if the server has a global lag for a moment
What are your specs
@fickle tundra afaik no, i would love to though
@fickle tundra Have you looked at the resource monitor in task manager yet? Or you want more detail than that?
@digital glen As I said, I would like to have Ping or package loss information I can only find the activity at the resource monitor (am I right?)
@fickle tundra Windows resource monitor is good, but if you want packet loss, tracers, and the whole works, wireshark is the answer. https://www.wireshark.org/download.html
Another resource for seeing ping to the servers http://www.cloudping.info/
@digital glen lol i get 500ms+ on every single server athttp://www.cloudping.info/ 😄 but thanks yea
Welcome sir
it works correctly now thank you again 😃
👍
yh why does it say ''failed to inistialize steam''
when i log on it says ''failed to initialize steam''
i need help asap.
how do i fix ''failed to initialize steam'
literally come on moderators
Can someone please share the join link for this discord ?
How do I delete a post on the forums?
@hushed willow Restart stream....
That's how you fix this
You exit steam fully
Then start it again
download speeds are poor on steam
Hello guys, after the new update I can't connect to the servers. It's saying 'Connection closed' with 2 boxes to reconnect.
Please wait, it hasn't all been updated serverside yet.
All right
Cannot connect? Please be patient as the servers update
@weary warren yeah was just stateing mate thinking out louad lol
Haha, okay
yea i'm only getting 300 kbs, i know there are a lot of people downloading it but come on 3 and a half hour estimated while normally its only 10 mins? plus i don't know but i dont think it's steam who hosts the update files on their servers, or do they?
Yes, you're downloading from Steam servers
hm, well curse steam then!
imagine it's just increased traffic, probably sort itself out. Could try changing the server you connect to in Steam options
worth a shot, gonna google how to do that, thanks! I know a bit about internet traffic, but still it's kinda weird how the pattern behaves, dangling between 300 kb and 1 mb with regular intervals
It's in the Steam settings under the Downloads seciton
ye found it 😃 worth a shot!
there we go, changed it to frankfurt from the netherlands, full speeds ahoy
thanks @fervent elk, learned something again 😄
np
@digital glen update actually made my situation worse. i cant even finish a game now it just crashes while im parachuting now.
the only thing i can possibly try now is to reformate and reinstall windows and hope something is clashing
@tacit pewter Ouch! I'm stumped right now...That's about the only option I think. You probably uninstalled and re installed the game already. Maybe try removing any 3rd party programs that are not games and see? Honestly though, I refresh my Windows twice a year. Clean installs.
Could try using a gpu driver cleaner in safe mode and applying latest drivers first
@tacit pewter If you're using AMD, try setting power to +25% in WattMan
it fixed CTD's for me
well that's a shame hah
DDU in safe mode and reinstall driver sounds like a good bet as @digital glen suggested
Rock that first. Also remove all usb devices not in use. Keep keyboard mouse obviously, unplug printers and anything usb
maybe look at chipset and audio drivers too, those tend to be nuisance ones if any
only other usb item i have plugged in is my headset
Windows fully updated? If you have content creator version turn off game mode
i have turned off all that game mode stuff
i have been researching and trying other peoples fixes for a few days now
any third party anti-virus or overlays on?
nothing seems to work
Net framework and all updates done on Windows?
no i even turned off steam overlay
🤔
yes updates are well up to date
At this point. Clean installing Windows is about only option. Try the driver cleaner first in safe mode
this is what i get trying to update my chipset driver. i guess the creators update screwed over a lot of things
Will you be installing windows on ssd or hdd
ssd
I'm running a clean install of creator update, hasn't had any negative effects AFAIK
but yeah, certain driver setups may not work
I'm a system builder for work, I've done couple hundred of creator installs (clean and upgrade) and it's generally okay
well... i built this computer in 2013 so im sure driver support wont be on point as newer components
but when the game runs theres no problems. just when it crashes
Ok on hdd I low level format before install, ssd not necessary because of flash memory, but an extra step is to use the ssd software or another to erase drive then clean install. It most likely won't let you flash it in your system, I have a external usb enclosure I use. At least choose clean install.
Re: Monthly Patch. Please keep sending crash reports via the Crash Reporter. If you experience any issues with the patch please use the forums. (This includes crash reporter failure) All Feedback is valuable. Thanks all! 😃 http://forums.playbattlegrounds.com/
@tacit pewter is it a straight PC crash or just game close with error? Also, any other problems with games at all?
i dont even get a chance to use it it cuts my video as well caeser. i have already posted in the crash megathread
the pc just straight up hangs
yikes, that sounds interesting.
and video just dies
nothing else makes this happen
video card doesnt overheat
cpu doesnt overheat
I would recommend a memtest (free) to test your RAM
Are you SSD?
yes
Have you re-seated your GPU
no extra profiles in the Nvidia Control Panel? just defaults?
only thing that is changed in ncp is threaded optimization is turned on. even then it crashed before it was turned on
I'm on mobile and don't have my path saved yet, but try to send your crash logs, if you know how to navigate to them, maybe @quiet grove could post the path?
my game does not crash but it looks like im playing with a taclight when im in buildings
Look on your controls/keybinds in game settings @viral monolith
i did not remove anything yet, gonna try it after this game D:
yep! Those are the logs
so what would i do now? open the log up in notepad+ and paste them here or to someone? or somewhere else?
I guess zip them up (7zip, WinRAR) and then send over, I'd imagine that's how they'd want them
in the new patch i have lost 40 frames on a gtx 1060 ssc 6gb?
and the frame drops are insane
like 1 eevry couple seconds
@tacit pewter I'm finding out, hold a min
thank you 😃
im just trying everything i can before a fresh windows install but i do have my windows drive ready to go.
oh wait thats not to me lol
@primal kindle Please look through the forums for the new issues with the patch.
sure
Thanks man
There's just so much more info there.
@tacit pewter Choice is yours. Google drive or drop box with a link and post it to the link Cesar provided above...zipping and attaching will most likely be too large
For the forums
You could try that first to see if you would like
im already uploading the log folder to my google drive
so where in bug reports to a post it? if there already a sticky i should be posting it to? or start a new thread?
for crash log? I'll make a sticky
I can no longer see blood splatters or bullet impacts, anyone else having the same issue?
@dark drum I would Google how to uninstall it as its a 3rd party tool
I don't use it, so I'm not sure.
Here is the thread to post the crash log information. Thank you very much all! 😃
http://forums.playbattlegrounds.com/topic/21754-crash-logs/
If your crash reporter is well... crashing. Please use this thread to upload the crash log files or link the information to where you have the files. Thank...
@digital glen Oh ok
@dark drum to uninstall delete these folders
may want to verify files on steam after in case
afaik there is no conventional way to uninstall reshade
you just have to delete the folders
folders/files
I've heard that as well
ok thanks
Anyone else having trouble downloading the new patch?
@craggy thunder Try logging out of steam and logging back in.
well i have posted my logs in that thread hopefully it shows the team something because i dont have many options left
Well, i am downloading the patch.. its just that the downloading speed is like 50kb/s and my friend with different internet provider has the same problem.. just wondering if anyone else is having the same problem currently
theres prob a ton of people downloading it atm
throttling the steam servers
all i can tell you is to be patient
But i want it nooooow! 😫 oh well, 3hours to go 😄 Love this game way too much...
Or your isp is throttling your connection, but I would say steam overload
Try changing your steam server download location
Testing
Works like a charm. Switched from Finland to Germany Frankfurt and instantly +5mb/s
Many moons ago when Steam was in its infancy I had to open ports and enable port forwarding on tcp and udp certain ports. Not sure if that holds true today
what did the 330MB update do?
Nice!
Not 100% positive, but most likely reverted the loot pickup animation back to last style. Bug in New animation.
Hotfix for it??? Not positive
My loot animation never changed, and yes I downloaded the 5.5GB update, and am running the correct version..
@tacit pewter you aren't running plays.tv or !Action recorder are you? Video cap software?
I changed the region, and the total amount that i had downloaded 4,5gb went down to 400mb but atleast im getting it back fast with some speed and not 50kb/s
@viral monolith was a Hotfix but I have no other specifics on it, sorry
No need to be sorry. Thanks for taking the time to check
no
i have gforce experience but shadowplay is turned off
Those other 2 can cause issues.
Might check the forums and see. I'm on mobile and haven't been in game yet @wet monolith
thats an interesting blue circle
After closing the game, BattleEye launcher is not closed
@zenith oar Would you/could you post that bug on the forum thread for them? Please use the search feature so it's not a duplicate. Every report helps. Thank you.
what was this small 333mb update?
Hotfix, no specifics yet
@jolly oracle That will be fixed very soon. 😃
@jolly oracle Super Happy Fun Surprise patch!!!
why is it that every other patch it seems like i gotta restart my computer to download the update. it always says "missing file privilages" but a restart fixes that. just a mild annoyance, but still .-.
That would be an issue with your PC setup/Steam
nothing to do with the game itself.
Have you copied your steam folder from one location to another?
well can confirm that small hotfix w/e it was didnt fix my problem. however i managed to atleast finish a game then everything just died after i tried to go back to the lobby
i just want to play the game 
anyone know fix to shadow bug? its completly black inside, and outside i get this werid line/shadow edge
@viral monolith You have to delete your config file and launch the game. It will downlod a new one for you
Re: Monthly Patch. Please keep sending crash reports via the Crash Reporter. If you experience any issues with the patch please use the forums. (This includes crash reporter failure) All Feedback is valuable. Thanks all! 😃 http://forums.playbattlegrounds.com/
anyone else having problems downloading the new patch on steam? im on 100mb/100mb dk and i get 100-400kb/s download speed
It starts out great and will download with like 6-7mb/s for the first maybe 1gb. Then drop down to 100-400kb/s
Can i download the patch somewhere else? not on steam
chance is that a ton of people are downloading the patch overloading the steam servers. just be patient
My friend just downloaded it with no download speed problem though?
how come im getting throttled?
seems strange
if so are you close to it?
ofc i dont have cap
we have no cap in scandinavia
its not my isp
i have never had any problems on steam before
only with this patch
have you changed your download region?
yes
tried that
changed from dk to swe
still same shit
start out great
then it fucks me
i get insane speed for like 1gb and then i drops down to 100kb
If you're sure it's not your internet, then it's something with Steam
can i not update it somewhere else?
I wouldn't think so
Not really the game's fault :<
steam i mean
yeah steam sux
fuck steam
all i can say is be patient. pubg has been the number one seller on steam since its launch so a lot of people have bought it. servers are prob just being overloaded atm. your friend prob got lucky and started when there was a break
That's network congestion for you
i started the dl at 15pm
3pm
something must be wrong
took me 3hours to download 4gb
then i restarted steam because i thought it would continue
sorry man, short of restarting steam or changing the dl server, you probably just gotta wait
well atleast you can actually play the game. id gladly wait 6 or so hours to download a patch then crash constantly but to each is own
Change the main location of your downloads
tried pausing the update and restarting steam now its download with full speed, gonna watch it drop down again in a sec
gonna have to repeat i guess?
on 11Mb/s noiw
Settings>downloads>Download Region
tried that robodanjal
thanks though
staying on 11mb/s now
guess i hit a lucky break
dno why i got throttled before
all i did was pause dl + restart steam
Network congestion
yeah guess so
nice shit steam
dropped down again now >_< lol
from 11 to 300kb hahahaha
got like 1gb downloaded, gonna try pause + restart again
restart made me go up to 4mb/s again
srsly wtf is going on
got it downloaded by restarting steam a bunch of times when it dropped
restarting reset my connection to steam i guess, so i got full speed again
After new update, fullscreen windowed doesn't hide the task bar.
what weapon?
maybe you lagged and heard only 1 instead of 2 shots?
nope
one shot
100% sure
had helmet 3 and armor 2
1 headshot straight to rip
after this last update (shadows came back) every time i open the inventory i freeze for 2 seconds while i have more than 50 fps in every instance
I understand that the dev does not know how to address that problem, so is there a way to remove the shadows again and fix it on my own ?
@weary warren Hey , let me know if you find the fix about the whole "auto-mathcmaking" not showing up for duos, but does in squads
Thanks
Hey @hybrid widget I just had a quick check to see if we have had this issue reported before and unfortunately (maybe fortunately?) we haven't
tought we couldn´t be hit by red zone in buildings but hole squade got wiped in a house
single floored house?
some buildings you can still die in, they merely fixed peopel dieing in building where you were not supposed to die in
Well, just let me know if you do, i'll be looking for a solution as well
Right can't find anything in the forum about bloodsplatters/bullet impacts not showing
It's weird because it only happens when I play, if I spectate I can see it and I can see it on other players too, just not on myself
@weary warren maybe u need to take a look on that not sure if its reported already http://prntscr.com/fc3778
ok wags replied it is known
👍 Thanks for reporting it though!
Hey, is the game supposed to look noticeably more darker this update?
its weird, outside its really bright, and the shadows are super exaggerated now
So uhh
When I played the new patch on test servers, the game loaded just fine. But after updating the main game and joining a match, I was still stuck on the pubg title screen, even after I landed
Is there a way to prevent this?
here we got hit from redzone in a two floor building in ground floor https://www.twitch.tv/videos/147157452
@azure agate Best thing to do for now is to report it on the forum in the bug section for the new patch. The team is collecting as much data as they can get, to fix the issues users are having. Please use the search function first to avoid duplicate posts. Thank you much, every little bit helps!
@digital glen i think i may have found a solution. or possibly something to delay the crashing
played 2 games in a row without crashing
so its a start
Due tell
what i did was go into msi afterburning and decrease my gpus core and memory clock by 100
seems to be more stable i guess
i never OCd my card though
afterburner*
Interesting. Very interesting. What gpu did you have again?
Manufacturer is MSI? asking because you can use afterburner with other Nvidia Gpu manufacturers like EVGA etc
its an evga card but you can use stuff like that with most cards. afterburner has a better tweaker than evga
Yep, that's what I use. Have you ever looked at your temps while playing with the stock settings?
anyway i havent crashed yet i guess
yea never went above 70c
which is pretty cool for an underload gpu
True. So Nvidia updated their drivers a few days ago, were you crashing on the last stable set of drivers?
yes
even the one prior
i kept scouring the event viewer and nothing a few of the crashes had this error with it
Display driver nvlddmkm stopped responding and has successfully recovered.
so i looked it up
tried a few things
this one seems to work
That's great info. There used to be a 3rd party entity that tweaked Nvidia drivers that you could use but they no longer make them. Would be interesting to try something like that out to see what happens.
I'm wondering if your gpu is starting to give up the ghost
i hope not i just got this one back from rma like a week ago because my last one died
Interesting again. Refurbished or new?
afaik evga sends out new cards
regardless
i believe they give the rma department a fractions of the cards they make
fraction
then again
im not a spokesperson from evga
Hey uh, Wags, do you think you could give me some feedback on my earlier question? ;-;
Wondering because sometimes they will upgrade you for a newer card...nonetheless thank you for the information. I was actually typing up a "to do" list of things to try for similiar situations like yours, I will add this to the list.
well they only do that if they run out of stock
@limber umbra Did you previously have shadows off by editing the ini file?
they still had 780scs apparently
ok Im going to do some research on other users that might have posted issues with a 780sc....thanks again for letting me know. I'm glad you are at least able to play. EVERYONE deserves a chance at a chicken dinner! 😃
well i only played 2 games but ill let you know if i crash
but i never was able to complete 2 before
so its a start i guess
Amen best of luck
@limber umbra Only reason I ask is because the difference for the people that had them completely off is night and day since they were not used to them at all. There has been a lot of reports of other players experiencing a darker than normal game appearance as well. The team is aware of the issue. For the time being, does turning your brightness up in game give you better results?
@digital glen No, I did not.. but should I delete the ini file and see if that helps? Only problem with that is I dont want to lose my keybinds :(
also, Its not that the game is darker as a whole, because outside the game is actually BRIGHTER than what it used to be. But the shadows on my character are darker than they were before, and indoors its really dark and odd.
Are you running reshade? @limber umbra
hey maybe this is the wrong place to ask about overclocking issues, do any of you know where i could find help?
PUBG related or in general?
Not really for general purposes. Help is for PUBG related issues. Tom's hardware, Anandtech, and a few others on the web are the go to for overclocking
ok ty
Welcome sir
its more of an inverse question, like i got super lucky i think but i just wanted to know if it was normal to get such high oc on a i5 4690k.
4.5 at 1.25
thanks for the websites though
There are overclocking forums that have oc gurus that are masters at it. You won the silicon lottery! 😃
awesome , thanks 😄
Re: Monthly Patch. Please keep sending crash reports via the Crash Reporter. If you experience any issues with the patch please use the forums. (This includes crash reporter failure) All Feedback is valuable. Thanks all! 😃 http://forums.playbattlegrounds.com/
4.5 is above avg really depends on temps. i run my 4670k at 4.2 and rarely go over 60c so theres still room
@limber umbra You still around?
@digital glen I apologize, went AFK
No worries.
I am not running reshade. hmm
@limber umbra I asked about the shadow issue and dark shadows on inside of building = delete config and re download by verifying files should solve it for you
@quiet grove Thank you for the clarification
@digital glen Is there any way I could keep my keybinds?
Best suggestion is to take a pic with your phone or screenshot them so you can set them right back @limber umbra I don't know if there is another way because you are basically erasing the file that holds them
Your welcome sir
this is my second game after the update and the game freezes every time i leave a game in the loading screen
im scared to go into another game
i dont want to keep on restarting my pc
Do you have a 2nd monitor?
no
ok was going to suggest keeping task manager open on the 2nd one to just end the task that way.....have you checked out the recent posts for the patch bugs on the forums?
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oh ok thanks
Your welcome sir....also maybe try deleting your ini file and re verifying through Steam to see if that helps
i do have reshade installed if that may be the problem
although the game runs smooth when in game
I know a lot of people use it, but I personally don't. It does make it look sharp, but After an update, if you run into problems, it's just one more thing to troubleshoot to figure out. Also it doesn't have a proper un-installer to it, which I don't like
hmm
um do you know if they are going to release a quick fix soon?
like when i leave the game i died in, the pixels in the loading screen look a bit weird and it just doesnt load
cant press quit game or options
its just stuck
and when i alt tab my screen goes black and i can only see my mouse cursor
i cntrl alt delete but when i open task manager i cant use it because its also stuck
and i cant see it now
so only option is to restart from cntrl alt delte
They are working on a fix and gathering a plethora of data from the crash reports (auto crash reporter feature in PUBG) and crash logs people are sending in. I have no timeline on the next patch, but wouldn't be surprised if one appeared tomo. Just my guess, no official info
doesnt open up a crash report for me sadly, just gets stuck in the loading screen
you can always try what i tried
C:\Users<user>\AppData\Local\TslGame\Saved\Logs
downclock your gpu slightly
If your crash reporter is well... crashing. Please use this thread to upload the crash log files or link the information to where you have the files. Than...
And try what @tacit pewter mentioned....it's working for him right now and he tried all the steps on the forums.
Troubleshooting steps
@tacit pewter How much lower did you go on core clock and memory?
both -100
Thank you
http://www.tomshardware.com/answers/id-1641884/crashed-program-hides-task-manager-windows.html i can use this to help me atleast not restart my pc
^^ Good find 👍
if it keeps happening what i did takes maybe 2minute max
ok
and its simple as puting it back to 0 if it doesnt work
or w/e it was at before you downclocked it
i was able to get through 2 games which was never possible before doing it
gonna play some more when some friends log on and ill tell you if i crash
like i would always crash when i left a game
sounds like the problem your having
even b4 patch?
yes
b4 patch it was very rare
oddly enough
like i said its a quick fix that easily reversable if it doesnt work
ok
btw what gpu do you have?


