#🤝│community-troubleshooting

1 messages · Page 41 of 1

viral monolith
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well great

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game crashed again :S

lime sluice
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Camera bug in 3rd person where it's zoomed in and to the slight left. Played an entire match and it stayed into the next match played... Seems like a few people are getting it as well.

elfin magnet
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all the time

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gtx1060 3gb, 8gb ram, i5-6600k

lime sluice
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1080p?

echo perch
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how often do you restart the game

fading halo
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is anyone having issues with game not loading? it takes me like 5 times to restart the game for it to load

mystic mauve
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That happen when i launch the game from a shortcut, if i launch it via my steam library it loads right up

dark drum
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Guys i set my screen scale to 120 but i still see a bit of blurriness when anti aliasing is on medium/high so i just keep it on very low. What other settings can i change to make it so there is no blurriness whatsoever when anti aliasing is not on very low

languid basin
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Pubg uses fxaa. Which is basically nothing but blurr. So you'll have to stick with it until they decide to add other aa options

quick chasm
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@dark drum use reshade. It makes the game crisp

sudden charm
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Everytime i try to start the game its giving me a process has crashed pop up I really need some help haha

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I got it to work threaded optimization was the problem

quick chasm
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Nice!

weary warren
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@sudden charm are you using any launch commands?

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Have you tried verifying your game files?

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If you have any anti-virus/firewall have you tried disabling and trying again?

sudden charm
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@weary warren i fixed it

weary warren
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Whoop!

flint spoke
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how do I report a bug?

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I got the see/shoot through buildings thing

echo perch
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I think they know about the problem

weary warren
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Hello @flint spoke, thanks for getting in contact to report this bug. We are already aware of it but if you find anything else you can report it on the official forums http://forums.playbattlegrounds.com/forum/10-bug-reports/

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There are lots of bug reports so if you could use the search function and add your report to an already existing thread it would be much appreciated!

flint spoke
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Didnt know if you wanted a clip of it or not, just seeing if i could do something to help

dark drum
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@quick chasm ok thanks, ill look into it

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@languid basin ok ill just try reshade for now i guess

formal beacon
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@superduperham#4537 Can you pm me a picture of the blurriness. I've heard a few ppl mentions what you are in curious to see. If you get a minute.

tropic glacier
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Hey is there any way I could get the Steam key from my pre-order re-sent to my email? I never redeemed it in-game for the Deluxe package exclusive items :/

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And I have since deleted the initial email

boreal ivy
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Contact Xsolla support

tropic glacier
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they will be able to provide me the steam key that was emailed on early access release?

boreal ivy
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Most likely, yes.

tropic glacier
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alright thanks man, hopefully it works out.

tropic glacier
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yep! got it! Thanks!

dark drum
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@formal beacon ok ill send when im on my pc

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do you have this problem or nah?

formal beacon
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@dark drum No I don't personally but a friend.

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But his is barely blurry but I've heard other say they have blurriness not playable so looking to compare it all.

dark drum
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this is weird, shouldnt everyone have this problem though?

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or does it depend on our GPU?

formal beacon
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Mine I feel is crisp.

dark drum
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settings?

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do you have reshade

formal beacon
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No I don't

dark drum
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oh ur using 1920x1200

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maybe that might be it

formal beacon
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What res you running ?

dark drum
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1920x1080

formal beacon
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Still weird it's so blurry it bugs you. Reshade seems to be the fix many mention. Wonder why it's making blurriness.

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Running startup commands or ini files changed ?

dark drum
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yea and it just has to do with either post processing or anti aliasing

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if i put post process and AA on very low

boreal ivy
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My game gets blurry unless AA is on Ultra

dark drum
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its very crisp

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super crisp

formal beacon
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Odd you'd think in theory with your AA up it would get more crisp.

dark drum
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yea lol

formal beacon
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Change any nvidia control panel settings ?

dark drum
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i have an AMD r9 380

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but its pretty good

formal beacon
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Ohhh ok sorry don't know why I thought nvdia

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Yea absolutely.

dark drum
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nah its good man

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i think its not blurry for you because of ur resolution

formal beacon
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Amd side I'm clueless as to settings for it. But many have used reshade and it seems to fix the issue your having.

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That could be.

dark drum
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i might try that

formal beacon
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Seems to be painless and easy thing to setup.

dark drum
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although its a bit complicated and i dont want to mess anything up

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i guess si

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so

formal beacon
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I'll see if I can find a link to the not so complicated one.

dark drum
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its good, i found some vids i can use on youtube

formal beacon
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Your golden than.

dark drum
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yea

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ill probably wait for them to have a fix

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for now i just have to have aa on very low

formal beacon
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Can you turn screen scale up to combat the low AA to sharpen it up a bit ?

dark drum
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yea i have screen scale all the way up to 120

formal beacon
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Boom

dark drum
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ok i deleted that pic because i dont think its that good, might as well just take a screenshot

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btw outlaw what is your gpu and cpu

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nvm i saw on your twitch

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should i try using your resolution?

languid basin
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FXAA ( which PUBG Uses ) Is just blurr . you get less blurr by running AA on low. Alternatively running reshade with the sharpening plugin.

dark drum
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Can messing up on installing reshade mess up something in the pubg files?

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@languid basin

languid basin
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No. And if you'd want it gone for whatever reason you can just remove the reshade files

formal beacon
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@superduperham#4537 I'll send you link to more modern settings I've used in vids so you can see.

sudden charm
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I'm getting it again guys idk why I turned everything off and verified my game files

dark drum
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Ok thanks

sudden charm
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Now my game is just stuck in the loading screen wtf

rough geode
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Hey guys, im trying to invite a friend to a lobby it says servers are busy

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Any idea whats going on?

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server down?

placid pine
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Seems so

civic sail
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Anything new about Partner Application?

royal copper
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Anyone have a clue as to why I have no sound straight backwards? If there are shots or even an airplane at my 6 o'clock I can't hear it at all - reinstalling sound drivers fixed it nvm

hollow comet
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my game didn't open with the error message "content file locked"

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i tried reinstalling the game several times, and eventually decided to completely delete the game folder from the steam files

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however, when i try to delete it or do anything to the permissions regarding the folder, this file, tslgame_be is always restricted

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please help i don't know anything

quiet grove
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@hollow comet have you tried the windows uninstall process via control panel ?

hollow comet
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nvm it's fixed now for some reason

quiet grove
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Just a steam restart?

amber mortar
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Hello all - Game has been black screening midway through every match since Sunday morning. Trying to figure out why. Specs: Nvidia GTX 660 2gb /// intel i5-3570K Ivy Bridge Quad Core (3.4GHz) /// 16GB RAM /// Windows 7 64-bit. All I have tried is updating my GPU drivers and turning settings down in game, as well as some suggested launch parameters I found through my Googling.
Trying to determine what my bottleneck is - some friends think it's GPU but I know my CPU is pretty dang old as well. Any help will be rewarded with internet hugs

quiet grove
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Hey @amber mortar if you can wait until Weds/Thursday we can test this further with the client side patch. I think that will help you since your specs are at minimum required.

amber mortar
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Can do. Will the patch be on the test server?

quiet grove
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Yep!

viral monolith
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Does anybody know why I have to change my settings every time I go into game? A while back I messed with the ini files following a fps boost which worked but now it doesn't save any changes.

stone heart
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Your ini-file is probably read-only

viral monolith
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I can't get back to the i I file though. Is there another way to do it?

candid breach
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delete the whole folder, redownload from steam

quick chasm
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@viral monolith why cant u go back to it

weary warren
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@StarTaledBOB You have set your .ini files to read only

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this means that programs can only read this file and not write to it

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which means any changes you make in game will not save

weary warren
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If you need help @limber elk you should post in here

limber elk
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oh im sorry

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@weary warren

weary warren
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Normal if your connection times out, yes

quick chasm
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What region are you playing in sub

limber elk
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na

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it worked now

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im on a plane

weary warren
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Good good 😃

quick chasm
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@limber elk you must have hit the server from the other part of the country where you have high ms

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Happens to people from time to time (:

obsidian egret
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Hey, are there any official resources for the different items (weapons, attachments, etc.) currently in the game? Especially item stats and highres images? If not, who would be the best person to get in contact with?

weary warren
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There aren't available, no.

obsidian egret
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That's unfortunate. Image analysis and testing in private games only goes so far. 🤔

urban reef
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there will be a gunrange implemented to test weapons in a future update

abstract grove
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is the new patch already live ?

feral jolt
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Live on Thursday on Stable servers, Wesnesday on PTS

abstract grove
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nice thx

feral jolt
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It's in the patch notes FYI

abstract grove
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couldent find them XD

warm iris
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@weary warren so after having turning off usb power off for a few days it fucked up my gameplay xD pc has been using more of memory n etc

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when running csgo n such

weary warren
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Red herring

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Changing your USB suspend settings won't effect your memory performance or usage unless you have a tonne of USB devices running with software

warm iris
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only thing thats plugged into my usb ports are, my mouse, keyboard, audio interface for my mic, usb port [more usb slots], and my headset mixamp and my webcam

weary warren
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Hmm, shouldn't be really making a difference

hybrid widget
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Is there still auto match making in Duos? i dont know if there is or if my game is bugged to where i cant find a teamate when i join duos

weary warren
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It's still there

hybrid widget
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to my auto match amking for duos dissappeared?

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is there a way to fix that?

weary warren
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Have you restarted the game ?

hybrid widget
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yes

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would there be an explanation?

viral monolith
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why is the game not counting my wins?

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I've won some solo games recently, but my win counter hasn't gone up

fast nymph
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in my experience, it doesn't update right away, but after a day at most, they're usually there

viral monolith
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yeah but I won one of the games like two days ago

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:/

weary warren
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@hybrid widget Not that I can think of.

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Do you get partners when doing squads?

hybrid widget
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yes i do

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its just duos, is there a way you can see through my account

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as in looking up my name in the pubg database

weary warren
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Well that doesn't seem to make much sense as I believe it uses the same system for both the game types.

hybrid widget
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Would you think i got suspended?

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i've been reading up about it, not much has given a clear answer

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but is there a suspension system that could result to that?

grim grove
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im trying to sell a skin on steam how do you know its up in the steam market?

feral jolt
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@grim grove It should tell you in your inventory if you're able to sell / trade your skin

weary warren
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@hybrid widget no, if you had you would be able to play at all

hybrid widget
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welps, rip to my duo queues... thanks for trying to find an snwer

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now's there's another problem.... my whole wardrobe/currency reseted?

weary warren
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Restart the game.

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It's a bug.

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Duo should be working though, can you create a team and join duo?

hybrid widget
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yes, i can queue with a friend, but i can't find mates if i go in solo

smoky ingot
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huh, my game crashed and now im having the same issue as Flip, where all my currency and clothing is gone

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imma restart again, 1 sec

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there we go, fixed. odd bug o.O

formal beacon
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Anyone hear have any knowledge on installing windows 10 but running into a issue.

Windows can not be installed to the disk. The selected disc has an Mbr partition table. On efi systems windows can only be installed to gpt discs.

fast nymph
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That's not really related to PUBG

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but googling usually yields answers to your questions

formal beacon
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@fast nymph Incorrect as a good ol pal helped. But spend some time here and you'll find "help" yields more than just pubg directly.
PC upgrade>for pubg but thank you for your constructive input

fast nymph
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k

rough geode
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hey guys, servers down?

quiet grove
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tuesday steam maint

shut pier
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ah yeah forgot about that

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back up now

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cheers @quiet grove

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hows you mate

rough geode
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quick question, how many bullets with SKS to down a guy with headshots? with level 2 helm
300m away

shut pier
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2/3

rough geode
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aight, was about to break my keyboard lel, shot a guy twice HS and he didnt die

quiet grove
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@shut pier good good, getting ready for tomorrow. 😃

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and you?

olive galleon
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Need some help. My character reset after I got the "failed to initialize Steam" error

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I log back in and my character is naked

shut pier
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geting ready for bed lol

quiet grove
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restart steam, should be fixed. Like completely out of steam

shut pier
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big day tomorrow

quiet grove
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yes yes. Gonna be interesting. Test server should be packed since it is FPS opti

olive galleon
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I just restarted steam twice

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my character is still naked

quiet grove
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hmmmm

olive galleon
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and my unlocks are gone too lol

fast nymph
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Same

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No clothes, no BP

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The default clothes are still in my inv on Steam though

rough geode
quiet grove
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The items should come back to your inventory. Happened to someone else the other night and they gave it some time.

rough geode
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someone told me those were body shots

shut pier
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it will sort its self out must be somthing to do with steam going down it will take a bit of time for data to update

patent rune
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no clothes, sound, no BP here

compact tulip
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^

quiet grove
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has to be due to steam, seeing wayyy to many reports to be a coincidence

patent rune
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Yeah

fast nymph
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Just joined a match, literally everyone is naked

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lol

olive galleon
rough geode
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lel

shut pier
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beach party

tiny jasper
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@viral monolith i am sure you guys are on this but here and steam have lit up like a xmas tree everyones gear cloth and currancy is gone

quiet grove
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should be back now

shut pier
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all ok now just to confirm

quiet grove
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👍

shut pier
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well hope all goes well with test server ill be there pubgpan

viral monolith
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👌

hard kestrel
shut pier
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take it easy @quiet grove keep up the great work

scenic pagoda
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When updating the MSI AMD MB bios, you just throw the 2 files on a flash drive and then flash from bios, right?

quiet grove
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To my knowledge, yes. I would just make sure to google your board to see if there are any special instructions.

wise estuary
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Quick question for you guys? anyone know how to fix the sound bug? I cannot hear or talk to teammates with the VoIP, it used to work and now it doesn't. Really annoying, I've checked reddit and the steam forums but no luck

quick chasm
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Ingame voice chat is not working for you? Or in general @Daniel P#2467

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If its sound in general, check your mic settings in sound options, if its the ingame chat, that would be new to me, check if the files are valid by verifying the integrity of the game cashe in steam>library>pubg>properties>local files

worldly aurora
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How do I my name?

quick chasm
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@worldly aurora if you mean you want to change your name in game, you can not. That is not possible

worldly aurora
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You can you just have to ask a dev

quick chasm
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Then why do you ask 🤔

fast nymph
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Look at the pinned messages in this channel

quick chasm
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@fast nymph thanks

fast nymph
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I assume that's for the game

quick chasm
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Hope the guy who stole mine changes his so i can claim it

worldly aurora
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Well this channel is called help so

weary warren
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@worldly aurora You cannot change your name

shut pier
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@quick chasm who stole your game and how?😲

quick chasm
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Name, there is someone called Phteven so i had to put Phtev3n instead @TroOPs#0819

narrow wadi
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anyone knows if test version uses same config files?

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cause id like to test it with default settings while still leaving changed config on main

echo perch
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what do i do when i cant leave a party ?

terse needle
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@narrow wadi I guess so. I deleted my Engine.ini, and after running the test server, a new Engine.ini appeared

shut pier
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ah ok you had me going there @quick chasm pubgface

worldly scroll
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hey guys, I need help with fps drop issues, every time I open the inventory with tab, I get a fps drop , is too hard with I need change scopes on battle, maybe 1 or 2 sec freeze

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my specs are i7 4770k withouth OC, amd r9 290 OC, gskill 8gb 1600mhz RAM, and the game is installed on SSD, a good SSD

shut pier
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have you tried changing some in game settings @worldly scroll

worldly scroll
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my settings in game are all in low

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very low and low

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I test everything, I can't solve this problem with ingame settings, well, with all very low and low is improve a bit, before the freeze was 3 seconds sometimes, now , always 1 second the worst one

shut pier
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is your steam in stalled on a HDD or SSD

worldly scroll
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I hate so much tabbing inventory on battle :S, my girlfriend has a gtx 970 and same RAM as me, gskill 8gb 1600mhz, and she don't has this problem

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maybe is a AMD problem?

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my steam is installed on SSD too

quick chasm
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@worldly scroll dont use all on very low

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U will actually have better performance by tweaking the settings

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Try this for example

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How much gb vram does ur gpu have?

worldly scroll
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I notice if I change the textures, on high or ultra, the fps drop when I tab for inventory, is more high, I mean, 3 seconds freezed, but I drop on low or very low, the fps drop is more light, maybe 1 seconds

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r9 290 OC has 4gb VRAM

quick chasm
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Okay

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Do AA on medium or low, do post processing on very low and shadows very low..textures try on high , if its not good then try medium.. foliage very low..effects low or medium

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That way you take some load off your cpu and u utilize your gpu

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Which should bring you more fps

worldly scroll
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ok I will test it

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right know I'm playing with this exact settings

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wait a second and I post it

quick chasm
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Sure

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Also, make sure that you havent tweaked the .ini files with some scripts or settings from internet guides

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Those dont help

worldly scroll
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I don't

quick chasm
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They rather so the opposite

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Good

worldly scroll
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AA high, Postprocessing very low, shadows, very low, texture low, effects, low, foliage very low, view distance low

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with that settings I have the best performance I could get, but I will test it yours, so thank you so much

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maybe with the new performance improves in new patch I will notice the difference, I don't know

quick chasm
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Oh yea put view distance on high

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As well

worldly scroll
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oh ok, true, ytou dont tell me what view distance I need before haha

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so, view distance high, thanks

quick chasm
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Or medium if it gives alot of problems

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But try with high textures and distance first

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And aa

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And then lower them down a bit as you test

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Also running the game in fullscreen could give you a couple of more fps as opposed to windowed fullscreen

winged cosmos
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Trying out the test server and noticing GPU load is still extremely low which is causing FPS to also be low. In starting lobby (not in a game) my GPU load is 90%+ but Ingame it drops to about 30%. Not sure if it's because of other players or what's happening but is there any options or fixes to do with this? As it stands right now GPU Load is the only reason my fps is low. :/

quiet grove
winged cosmos
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Should I make a new post or look for one similar to my issue?

quiet grove
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You could create a new one in this instance. There is a GPU load issue thread on the regular bug reports section but this is test server and I'll just merge when the patch goes live.

winged cosmos
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This issue is also on Live

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and test

quiet grove
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yeah I'll merge it when it goes to live. I need a seperate one for test server though because whatever was changed did not affect the GPU load

winged cosmos
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:c

quiet grove
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so I have to report it seperate. 😃

shut pier
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my GPU load is 96 in game R9 390 8gb

winged cosmos
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In the home lobby it sits at about that, and if there's 20-30 people in the ingame lobby it'll sit at about 90%, the more people join the lower the load gets = lower my fps gets :/

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using a 1080 btw, my friend using an older card was hitting 90%+ all the time but he had lower fps than me so idk

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hope i did that correct

jolly oracle
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what to do in the case of where the crash reporter crashes as well? lol

fringe socket
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Hi guys, I've heard -sm4 might get removed, it means I can no longer see the people in shadows (eyesight problem, can't see good, even worst in slight dark) so if there is a vote or something, I would like to participate

quick chasm
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@jolly oracle im assuming that you can go to the link that caesar of roma linked above and report your issue (:

winged cosmos
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can use reshade to brighten up the game a bit but that's probably not what you want?

quick chasm
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@fringe socket i do not think that there will be one, PU does no want people having advantage over others or forcing others who like shadows not to use them

jolly oracle
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yeah but i assume that there is more information in the crash report than manually reporting it, so i was thinking you can locate the crash report somewhere and upload again @winged cosmos

quick chasm
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Yeah, increasing brightness or tweaking the game to ur likings in reshade can help

digital glen
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@jolly oracle Yes, please use the link provided above that Cesar has posted for test server bugs. Thank you all.

jolly oracle
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okay, but, does the crash report more information than a manual bug report? because this seems counter-productive @digital glen

digital glen
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If you are getting a crash report, please send that because it provides more thorough information about your system, etc.

winged cosmos
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If possible do the crash report as it will supply more information, I'd advise doing both tbh but that's just me 😄

jolly oracle
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...

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"what to do in the case of where the crash reporter crashes as well? lol"

errant igloo
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Crash reporter always fails for me.

tall cove
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went upside on motorbike and character let go? did I do something wrong or are 'flips' not working yet 😄

jolly oracle
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the crash report didnt work for me 5 days ago, and i just heard for one streamer that the crash reporter didnt work for him as well

digital glen
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Posting to the forums is helpful as well, so the moderators and others can react quicker to that info.

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I've had the crash reporter crash as well.

jolly oracle
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is someone aware of this issue? 😒

digital glen
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Yes sir.

jolly oracle
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ok, good

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cuz i dont want you to guys be missing out on helpful data because i know how lazy people can be (like me)

cobalt perch
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Lots of people reporting they don't have a Send Error Box after CTD - anyway to force it? I'd like to update my reddit thread if there's a way to

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I for example got it every time, sent in 14. And then just quit to cook lunch before tilting :p

quiet grove
frail hollow
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Getting

[INFO] Blocked loading of file: "C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\dxgi.dll".

Trying to launch pubg, get this error. Just verrified my steam files and it was all good. I've installed reshade a week ago but has been running fine since then, so not sure what to do now.

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Well after the fourth attempt at booting it, its now launched ....

void temple
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Matchmaking doesnt work for me atm on live servers EU

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it either fails to start or nothing happens when I click

digital glen
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@frail hollow Make sure your firewall isn't blocking PUBG or Battleye, might need to make an exception in the firewall rules

frail hollow
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Ye no , its fine now and havent changed settings since its been working so dunno why

digital glen
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Ok good to hear 😉

shut pier
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great work guys

languid umbra
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is there a way to turm off controiler vibration? (annoying unplugging it everytime i wanna play)

quiet grove
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Unplugging is the only way at the moment.

austere wigeon
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Ay

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I recently did a big PC upgrade, new GPU is a 1080 ti and new CPU is a 7700k

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Everythings cool with my system, i did multiple checks, tested multiple games at high quality and stuff, nothing wrong

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But when i try to play PUBG on higher settings than medium, it just restarts my pc

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Whats up with that

languid umbra
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@quiet grove thanks

wary pewter
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I can't leave my squad on the test server, can't start a game and can't invite anyone since it says they are already in my squad

quiet grove
rough geode
#

Hey guys, what is the font used in PUBG poster?

crude nova
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: Is there a way to copy controls and other settings from the main game to the test server game?

fast nymph
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They were all the same for me

thorn cedar
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i see people talking on reddit about people with older processors to put their settings on medium instead of the lowest to put more of the processing power on the GPU instead of CPU. is there any truth to that?

#

i'm running on an i3-4330 3.5GHz, 8gb ram, AMD Radeon HD 7800

whole fable
#

Last months big update caused me to have some resolution issues. I used to play on 1280x960 (I think it was) but with the new update on that resolution I couldn't see my whole inventory, so I was forced to play on 1280x768, which is not very great. Anyone who would know a fix or if it may get fixed in the future?

iron zealot
#

Its likely a screen scaling issue with the inventory overlay, I would wait a day for the patch thats coming out and see what happens to it, if it fixes itself then it was just a bug that was squashed, but if someone knows of an .ini edit or something you could try that

sly pebble
#

how do we add PUBG info and stuff to our discord profiles

iron zealot
#

Not implimented yet, I think, it will be sooner or later when it can all be tracked, right now you can just link your steam profile and twitch so people can see your ingame name to add you etc, if you wanted that

placid comet
#

uhm

#

the test server is buggy

#

can't leave and join squads properly

errant sinew
#

hey how to report a small error in translation?

marble crest
#

Just got myself an SSD and I am reinstalling windows - does it matter if I install Test Server PUBG before the Standard Client? I know that Test instance uses live files so I wonder if there is a conflict there

vernal spire
#

no

marble crest
#

Thanks

austere crane
#

I have a commercial proposal for you guys, how can I enter in contact?

marble crest
#

Wrong section - Try the forums

#

Or PM the mod on the forums

iron zealot
#

Where do I edit the .ini for the test server? I want to copy/paste my settings from the live version

quartz hare
#

why game is so dark ?

#

its Test server

marble crest
#

What is your brightness set to? 50? Also are you running it with -sm4 or -d3d10?

viral monolith
#

I have a question

#

Whenever I am driving a motorocyle and I manage to go off a large ramp at high speeds

#

I tend to tilt over in mid air

#

why is it if i go upside down do i fall of the bike?

#

Wouldnt it make more sense for me to just continue to hold on while the bike slowly rotates back to being up right?

fast nymph
#

Well in the next update, you should be able to pitch your bike in midair

quartz hare
#

@marble crest brightness 74 without -sm4 -d3d10

#

no any launch options

marble crest
#

@quartz hare What is your Shadows setting? High? Try to bump shadows to "Low" and up the brightness to the max

quartz hare
#

@marble crest already did that. doesnt works =/

marble crest
#

have you modified any game files in the ini section previously?

#

go to Appdata

#

Local\tslgame\saved\config and delete the windows no editor

#

Then verify the integrity of the game chace on steam

balmy sequoia
#

Am I allowed to assign a player of my choice to spectator or only the person who has the authorisation to start the server?

marble crest
#

this will give you default settings so make sure to put that brightness to the max again

pine scroll
#

@brazen ember if I can host customs am I able to on the Test Servers?

iron zealot
#

@quartz hare Turn post processing down

quartz hare
#

very low @iron zealot

iron zealot
#

Testing one second

#

This on live or test servers?

brazen ember
#

@balmy sequoia does it let you assign someone?

balmy sequoia
#

Thanks @brazen ember

viral monolith
#

has anyone found a solution to the can't-shoot-can't-aim issue

digital glen
#

Can you elaborate a little more @viral monolith Like totally frozen?

viral monolith
#

i can't shoot or go into aim mode

#

or if i'm in aim mode i can't leave it

#

like my left and right mouse button die

#

for a couple of seconds

#

often around players which results in me dying

#

and i also own a 4k monitor but i don't think this could be the issue

iron zealot
#

A standerd thing when troubleshooting, process of elimination. Try turning your resolution down to 1080p or just something that is not 4k and try again. If that doesn't work then you can for sure say the resolution is not the issue. Then go from there and post your computer specs etc for more help

viral monolith
#

it is set to 1080p

#

and my friend's on less than 1080p and has the same issue

digital glen
#

This might not solve the issue straight away, but have you run Ccleaner? There have been a lot of crazy issues solved just by running the program and rebooting and trying the game again. A lot of possibilites really.

#

This is the first step I recommend people

viral monolith
#

I'm on a fresh Windows installation

#

on a fresh computer actually

#

had the same issue on my previous PC

digital glen
#

ok so that's not going to work...let me do some thinking for a min

#

obviously meet the system requirements etc

iron zealot
#

The same issue? did you use the same HDD or SSD?

viral monolith
#

no

iron zealot
#

no parts were reused?

viral monolith
#

my gpu

#

but i doubt it's relevant

digital glen
#

Is your game on the same drive as Steam?

viral monolith
#

no

digital glen
#

That has fixed a lot of issues people have had

viral monolith
#

well the same drive, different partition

digital glen
#

like yours

iron zealot
#

Ah, paritioning a drive like that can cause issues just like this, is your friends setup the same way?

viral monolith
#

you mean partitioned?

digital glen
#

Yes or Steam on a different drive as the game

viral monolith
#

pretty much everyone's setup is this way lol

digital glen
#

Maybe a misunderstanding. Obviously have to partition the drive, but some have multiple partitions, with the game and Steam on different ones, or the game on ssd and Steam on hdd etc

viral monolith
#

i got a single ssd, but steam is on C: and the game is on D:

digital glen
#

Not saying it will solve your problem, but try putting the game and Steam on the same one and try.

viral monolith
#

oki

iron zealot
#

I have my OS on C: and steam on D: with the game on G: >< my setup is funky I know :p

#

but I have run into issues with other games where it has to be on same drive as steam

digital glen
#

Yep Yep

tacit pewter
#

Any update on the crashing issue? like my game crashes my entire computer after a game when i exit to lobby. happens on both live server and the test one. temps are normal nothing is over heating. i have tried everything at this point. i understand its early access i get that... im just getting extremely frustrated

digital glen
#

@tacit pewter I'm not trying to beat a dead horse here, but have you run ccleaner yet?

tacit pewter
#

yep. i really dont want to list everything but i have been at it for the past few days doing everything imaginable for a fix. different launch codes, playing with nvidia control panel, increasing pagefile, reinstalling on a different drive, multiple graphic settings, ect...

#

pubg is the only game crashing my computer

digital glen
#

I totally understand have you tried opening a administrator command prompt and running sfc /scannow

tacit pewter
#

ill do that and report back cause honestly im up for any suggestion at this point

digital glen
#

ok I love a challenge...I'll try to help you the best I can

#

It will take awhile to scan

#

One more quick thing, Steam and PUBG is on the same drive correct?

tacit pewter
#

like it just cuts video like my card gives out but i have stressed my card with furmark to see if its my card i ran a burn test for an hour and nothing happened. thats way longer than it takes pubg to crash me

#

yea i have tried it on my steam drive and on my ssd. crashes on both drives

digital glen
#

I mean do you have both on the same drive currently

tacit pewter
#

currently no but the test server is. and even the test server crashed

digital glen
#

Test server has been crashing for a lot of people today even after the hotfix. 2 things I would try is the scan I mentioned above and running Steam and PUBG on the same drive. For some reason PUBG really wants to be on the same drive and causes a lot of issues if not

tacit pewter
#

i mean i can put it back on my steam drive but it crashed before i moved it to my ssd

digital glen
#

ok, to save a step then, try the scan and see what turns up. It takes awhile to scan.

tacit pewter
#

if it helps its mostly when i just leave the game back to the lobby

#

i can usually get a full game in before it happens

#

but as soon as i hit leave to lobby it happens

#

if it manages to get to the lobby it happens in warmup or on the plane in the next game

digital glen
#

I used to crash a lot like that. The last update helped it out a lot

#

Do you have a 2nd monitor?

tacit pewter
#

yes

digital glen
#

Try bringing up Task manager and put that on the 2nd monitor that will make it easier to close the game instead of locking up your whole computer etc. That's not a fix, just trying to make it less rage inducing for you. Try the scan and see what you come up with, I'll do some thinking in the meantime

tacit pewter
digital glen
#

ok at least your Windows file structure is sound....Man, I know you have tried all the fixes that's why I'm trying to rack my brain to figure out something new

tacit pewter
#

i dont think my memory could be filling up. i mean if pubg is filling up 16gb in the matter of 15minutes sometimes <5min then theres a massive memory leak. so bad that i have never seen one this bad

#

like i dont even know if im getting a bsod because my video feed just dies as well

digital glen
#

True on stable. I wouldn't base anything off of test server yet. I know your other games work fine, but I had a guy run memtest86 overnight to stress his ram and he actually had a faulty stick. His other games worked fine as well. I contributed it to PUBG running different memory allocations. Have you tried memtest?

tacit pewter
#

you have to run that on a usb drive before startup right? i dont have a spare usb drive around atm

digital glen
#

You can run it as an exe on desktop

tacit pewter
#

but this ram is practicly new. i never had problems with it

digital glen
#

or on bootable flash drive

#

I understand but I've had a bad stick of quality ram before. New

#

It's just one more thing to rule out

tacit pewter
#

im aware that computer parts can come to you as faulty im not really denying that. my last set was faulty and worked well enough for me to get the funds to replace it

#

but ill run it tonight

#

memtest86?

digital glen
#

I totally get it man. I know you are frustrated. But it at least rules that out. memtest86

tacit pewter
#

i dont see one that uses an .exe all i see is images for cd/usb

#

unless its a pro feature

digital glen
#

Try googling exe memtest86 cant remember where I seen it ill look also

tacit pewter
#

well if worse comes to worse i can rip out the optical drive in the other computer in the house and make a CD if i have any blanks around otherwise i have to wait till i can get an extra usb drive. other computer is in use atm so i cant do that now

fast nymph
#

You have to boot into memtest86 iirc

#

there's no executable

tacit pewter
#

yea thats what i had thought also

digital glen
#

Yeah, not having much luck finding it...thought for sure...Im probably thinking of the install file

#

Maybe a friend has a spare usb stick? or dust off the old optical drive lol

tacit pewter
#

like i used it before to find out my last set was faulty

#

i just have no clue where that drive went its been years honestly

fast nymph
#

Windows has its own memory test, but it probably isn't as good

digital glen
#

This is true. Memtest86 is the "go to" but it wouldn't hurt to run Windows version

fast nymph
#

Guide on how to use it

tacit pewter
#

like i said though if i have to i can take the optical drive out of the other computer in the house and make a cd but i cant do that atm

#

so i have to put memtest on hold atm

digital glen
#

ok man. If I think of anything else, I'll message you

fast nymph
#

The Windows one is built in, so you could run it right now, theoretically

tacit pewter
#

i guess i can try that now

#

im sure if that comes up blank than im not too sure. either the built in one sucks or its such a small problem the windows one doesnt pick it up but maybe memtest does?

fast nymph
#

🤷

#

Worth a shot either way

tacit pewter
#

well ill brb i guess

digital glen
#

memtest is the be all test for memory issues

desert zinc
#

It might be easier just to find a USB stick and boot from that

digital glen
#

Maybe a friend could let you borrow one?

tacit pewter
digital glen
#

ugh...ok...I'm heading off but will do some thingking

#

work early am tomo

tacit pewter
#

even looking through the event log for the shut downs its only showing these

#

theres nothing else of driver failure or anything

digital glen
#

You have power saving to performance? turn off sleep monitor hdd etc

tacit pewter
#

yep

digital glen
#

argh....

tacit pewter
#

im convinced its just something with pubg at this point

placid comet
#

please do not roll out the update

#

the test server is shambles

digital glen
#

@tacit pewter You overclocked?

tacit pewter
#

yes but not by a huge margin. temps never go above 60c underload or while playing

boreal grove
#

how do i invite people to the server?

digital glen
#

I mean, there are the basic steps checking power cables, reseating ram, gpu, reset factory clock speeds, etc etc...but if all your other games work no problem...that kernel error is most likely just the pc not shutting down correctly like a power surge or manually powering down without "shutting down" etc etc...Could be the power supply if it keeps doing it, but I don't think it has any relevance to PUBG

tacit pewter
#

na its me manually shutting it down because it hangs

digital glen
#

I'm heading to bed, I'll think on this more and maybe we can come up with something. Just put the task manager on 2nd monitor so you dont have to do that

tacit pewter
#

but i have tried most of that. the only thing i havent tried is reseting to factory clock.

digital glen
#

Hell, try that. Windows likes to see a few successful reboots without issues or it starts getting wonky

#

I'm slightly overclocked cpu and gpu but not having those issues...so doubt it will fix it, but who knows

#

I'll catch up later. Best of luck.

#

Have a goodnight all

quiet grove
#

nn @digital glen

digital glen
#

#

@tacit pewter Real quick you don't have Object Desktop installed do you?

tacit pewter
#

i have no clue what that is

digital glen
#

Ok it's from the makers of Start8 10 etc company that made a standalone start menu for Windows...some of their programs clash with nvidia drivers causing game crashes...

#

Officially heading off...

wise estuary
#

quick question for anyone who can help me. Does anyone know how to fix VoIP? I can no longer hear or talk to teammates. I've looked all over reddit and steam forums, no luck.

random plover
#

Daniel P, control T

lime horizon
#

got kicked out bc of network lag....

#

thx

#

makes the game real fun

weary warren
#

@lime horizon network lag means that there is an issue with the consistency of your connection.

wise estuary
#

@random plover haha I've obviously tried that multiple times. Nothing

copper tendon
#

Is it a common issue for the game to completely freeze sometimes, when using TAB to pick up loot? Sometimes it will freeze permanently, sometimes for a few seconds, sometimes not at all.

fickle tundra
#

is there a way to get some information about my connection to the server while I am playing ? like ping or package loss etc..

quick chasm
#

@copper tendon for some users with fps drops due to a older hardware, yes. It can also happen if the server has a global lag for a moment

#

What are your specs

#

@fickle tundra afaik no, i would love to though

digital glen
#

@fickle tundra Have you looked at the resource monitor in task manager yet? Or you want more detail than that?

fickle tundra
#

@digital glen As I said, I would like to have Ping or package loss information I can only find the activity at the resource monitor (am I right?)

digital glen
fickle tundra
#

@digital glen lol i get 500ms+ on every single server athttp://www.cloudping.info/ 😄 but thanks yea

digital glen
#

Welcome sir

fickle tundra
#

it works correctly now thank you again 😃

digital glen
#

👍

hushed willow
#

yh why does it say ''failed to inistialize steam''

#

when i log on it says ''failed to initialize steam''

#

i need help asap.

#

how do i fix ''failed to initialize steam'

#

literally come on moderators

unique valley
#

Can someone please share the join link for this discord ?

hushed willow
#

ty for the help moderators i appreciate it

#

pubgst ???????????????????

frank dome
#

How do I delete a post on the forums?

weary warren
#

@hushed willow Restart stream....

#

That's how you fix this

#

You exit steam fully

#

Then start it again

shut pier
#

download speeds are poor on steam

weary warren
#

¯_(ツ)_/¯

#

PUBG breaking the internet

#

Can't control steam speeds I'm afraid!

serene swift
#

Hello guys, after the new update I can't connect to the servers. It's saying 'Connection closed' with 2 boxes to reconnect.

weary warren
#

Please wait, it hasn't all been updated serverside yet.

serene swift
#

All right

weary warren
#

Cannot connect? Please be patient as the servers update

shut pier
#

@weary warren yeah was just stateing mate thinking out louad lol

weary warren
#

Haha, okay

soft lantern
#

yea i'm only getting 300 kbs, i know there are a lot of people downloading it but come on 3 and a half hour estimated while normally its only 10 mins? plus i don't know but i dont think it's steam who hosts the update files on their servers, or do they?

fervent elk
#

Yes, you're downloading from Steam servers

soft lantern
#

hm, well curse steam then!

fervent elk
#

imagine it's just increased traffic, probably sort itself out. Could try changing the server you connect to in Steam options

soft lantern
#

worth a shot, gonna google how to do that, thanks! I know a bit about internet traffic, but still it's kinda weird how the pattern behaves, dangling between 300 kb and 1 mb with regular intervals

fervent elk
#

It's in the Steam settings under the Downloads seciton

soft lantern
#

ye found it 😃 worth a shot!

#

there we go, changed it to frankfurt from the netherlands, full speeds ahoy

#

thanks @fervent elk, learned something again 😄

fervent elk
#

np

tacit pewter
#

@digital glen update actually made my situation worse. i cant even finish a game now it just crashes while im parachuting now.

#

the only thing i can possibly try now is to reformate and reinstall windows and hope something is clashing

digital glen
#

@tacit pewter Ouch! I'm stumped right now...That's about the only option I think. You probably uninstalled and re installed the game already. Maybe try removing any 3rd party programs that are not games and see? Honestly though, I refresh my Windows twice a year. Clean installs.

#

Could try using a gpu driver cleaner in safe mode and applying latest drivers first

fervent elk
#

@tacit pewter If you're using AMD, try setting power to +25% in WattMan

#

it fixed CTD's for me

tacit pewter
#

im using nvidia

#

i have a 780 sc

fervent elk
#

well that's a shame hah

#

DDU in safe mode and reinstall driver sounds like a good bet as @digital glen suggested

digital glen
#

Rock that first. Also remove all usb devices not in use. Keep keyboard mouse obviously, unplug printers and anything usb

fervent elk
#

maybe look at chipset and audio drivers too, those tend to be nuisance ones if any

tacit pewter
#

only other usb item i have plugged in is my headset

digital glen
#

Windows fully updated? If you have content creator version turn off game mode

tacit pewter
#

i have turned off all that game mode stuff

#

i have been researching and trying other peoples fixes for a few days now

fervent elk
#

any third party anti-virus or overlays on?

tacit pewter
#

nothing seems to work

digital glen
#

Net framework and all updates done on Windows?

tacit pewter
#

no i even turned off steam overlay

fervent elk
#

🤔

tacit pewter
#

yes updates are well up to date

digital glen
#

At this point. Clean installing Windows is about only option. Try the driver cleaner first in safe mode

tacit pewter
#

this is what i get trying to update my chipset driver. i guess the creators update screwed over a lot of things

digital glen
#

Will you be installing windows on ssd or hdd

tacit pewter
#

ssd

fervent elk
#

I'm running a clean install of creator update, hasn't had any negative effects AFAIK

#

but yeah, certain driver setups may not work

#

I'm a system builder for work, I've done couple hundred of creator installs (clean and upgrade) and it's generally okay

tacit pewter
#

well... i built this computer in 2013 so im sure driver support wont be on point as newer components

#

but when the game runs theres no problems. just when it crashes

digital glen
#

Ok on hdd I low level format before install, ssd not necessary because of flash memory, but an extra step is to use the ssd software or another to erase drive then clean install. It most likely won't let you flash it in your system, I have a external usb enclosure I use. At least choose clean install.

quiet grove
fervent elk
#

@tacit pewter is it a straight PC crash or just game close with error? Also, any other problems with games at all?

tacit pewter
#

i dont even get a chance to use it it cuts my video as well caeser. i have already posted in the crash megathread

#

the pc just straight up hangs

fervent elk
#

yikes, that sounds interesting.

tacit pewter
#

and video just dies

#

nothing else makes this happen

#

video card doesnt overheat

#

cpu doesnt overheat

fervent elk
#

I would recommend a memtest (free) to test your RAM

tacit pewter
#

i did that yesterday

#

it came up clean

fervent elk
#

Are you SSD?

tacit pewter
#

yes

fervent elk
#

Have you re-seated your GPU

tacit pewter
#

yes

#

i have reseated everything

#

even used different power cables on my psu

fervent elk
#

no extra profiles in the Nvidia Control Panel? just defaults?

tacit pewter
#

only thing that is changed in ncp is threaded optimization is turned on. even then it crashed before it was turned on

digital glen
#

I'm on mobile and don't have my path saved yet, but try to send your crash logs, if you know how to navigate to them, maybe @quiet grove could post the path?

cobalt prawn
#

my game does not crash but it looks like im playing with a taclight when im in buildings

viral monolith
#

HOW DO I CONTROL

#

MOTORCYCLE

#

INAIR

fervent elk
#

Q, E Control & Space

#

I believe

#

@cobalt prawn remove any launch options?

digital glen
#

Look on your controls/keybinds in game settings @viral monolith

cobalt prawn
#

i did not remove anything yet, gonna try it after this game D:

quiet grove
#

C:\Users<user>\AppData\Local\TslGame\Saved\Logs

#

for crash logs

tacit pewter
#

those are the only 3 that are showing in my folder

viral monolith
#

lmao

#

motorcycle

#

is so hard

#

to drive

#

xd

quiet grove
#

yep! Those are the logs

tacit pewter
#

so what would i do now? open the log up in notepad+ and paste them here or to someone? or somewhere else?

fervent elk
#

I guess zip them up (7zip, WinRAR) and then send over, I'd imagine that's how they'd want them

primal kindle
#

in the new patch i have lost 40 frames on a gtx 1060 ssc 6gb?

#

and the frame drops are insane

#

like 1 eevry couple seconds

digital glen
#

@tacit pewter I'm finding out, hold a min

primal kindle
#

thank you 😃

tacit pewter
#

im just trying everything i can before a fresh windows install but i do have my windows drive ready to go.

primal kindle
#

oh wait thats not to me lol

digital glen
#

@primal kindle Please look through the forums for the new issues with the patch.

primal kindle
#

sure

digital glen
#

Thanks man

#

There's just so much more info there.

#

@tacit pewter Choice is yours. Google drive or drop box with a link and post it to the link Cesar provided above...zipping and attaching will most likely be too large

#

For the forums

#

You could try that first to see if you would like

tacit pewter
#

im already uploading the log folder to my google drive

dark drum
#

just in case i want to uninstall reshade, how would i do it?

#

for pubg

tacit pewter
#

so where in bug reports to a post it? if there already a sticky i should be posting it to? or start a new thread?

quiet grove
#

for crash log? I'll make a sticky

wet monolith
#

I can no longer see blood splatters or bullet impacts, anyone else having the same issue?

digital glen
#

@dark drum I would Google how to uninstall it as its a 3rd party tool

#

I don't use it, so I'm not sure.

quiet grove
#

Here is the thread to post the crash log information. Thank you very much all! 😃
http://forums.playbattlegrounds.com/topic/21754-crash-logs/

dark drum
#

@digital glen Oh ok

tacit pewter
#

may want to verify files on steam after in case

#

afaik there is no conventional way to uninstall reshade

#

you just have to delete the folders

#

folders/files

digital glen
#

I've heard that as well

dark drum
#

ok thanks

craggy thunder
#

Anyone else having trouble downloading the new patch?

digital glen
#

@craggy thunder Try logging out of steam and logging back in.

tacit pewter
#

well i have posted my logs in that thread hopefully it shows the team something because i dont have many options left

craggy thunder
#

Well, i am downloading the patch.. its just that the downloading speed is like 50kb/s and my friend with different internet provider has the same problem.. just wondering if anyone else is having the same problem currently

tacit pewter
#

theres prob a ton of people downloading it atm

#

throttling the steam servers

#

all i can tell you is to be patient

digital glen
#

Exactly

#

Overloaded

craggy thunder
#

But i want it nooooow! 😫 oh well, 3hours to go 😄 Love this game way too much...

digital glen
#

Or your isp is throttling your connection, but I would say steam overload

#

Try changing your steam server download location

craggy thunder
#

Testing

#

Works like a charm. Switched from Finland to Germany Frankfurt and instantly +5mb/s

digital glen
#

Many moons ago when Steam was in its infancy I had to open ports and enable port forwarding on tcp and udp certain ports. Not sure if that holds true today

viral monolith
#

what did the 330MB update do?

digital glen
#

Nice!

#

Not 100% positive, but most likely reverted the loot pickup animation back to last style. Bug in New animation.

#

Hotfix for it??? Not positive

viral monolith
#

My loot animation never changed, and yes I downloaded the 5.5GB update, and am running the correct version..

digital glen
#

@tacit pewter you aren't running plays.tv or !Action recorder are you? Video cap software?

craggy thunder
#

I changed the region, and the total amount that i had downloaded 4,5gb went down to 400mb but atleast im getting it back fast with some speed and not 50kb/s

digital glen
#

@viral monolith was a Hotfix but I have no other specifics on it, sorry

viral monolith
#

No need to be sorry. Thanks for taking the time to check

tacit pewter
#

no

digital glen
#

Your welcome sir, thank you

#

Ok

tacit pewter
#

i have gforce experience but shadowplay is turned off

digital glen
#

Those other 2 can cause issues.

wet monolith
#

no one else with no bullet impacts or blood splatters?

#

😦

digital glen
#

Might check the forums and see. I'm on mobile and haven't been in game yet @wet monolith

jolly oracle
zenith oar
#

After closing the game, BattleEye launcher is not closed

digital glen
#

@zenith oar Would you/could you post that bug on the forum thread for them? Please use the search feature so it's not a duplicate. Every report helps. Thank you.

tacit pewter
#

what was this small 333mb update?

digital glen
#

Hotfix, no specifics yet

quiet grove
#

@jolly oracle That will be fixed very soon. 😃

#

@jolly oracle Super Happy Fun Surprise patch!!!

smoky ingot
#

why is it that every other patch it seems like i gotta restart my computer to download the update. it always says "missing file privilages" but a restart fixes that. just a mild annoyance, but still .-.

weary warren
#

That would be an issue with your PC setup/Steam

#

nothing to do with the game itself.

#

Have you copied your steam folder from one location to another?

tacit pewter
#

well can confirm that small hotfix w/e it was didnt fix my problem. however i managed to atleast finish a game then everything just died after i tried to go back to the lobby

#

i just want to play the game valina

viral monolith
#

anyone know fix to shadow bug? its completly black inside, and outside i get this werid line/shadow edge

quiet grove
#

@viral monolith You have to delete your config file and launch the game. It will downlod a new one for you

viral monolith
#

ait, thanks

#

that fixed it

austere tundra
#

anyone else having problems downloading the new patch on steam? im on 100mb/100mb dk and i get 100-400kb/s download speed

#

It starts out great and will download with like 6-7mb/s for the first maybe 1gb. Then drop down to 100-400kb/s

#

Can i download the patch somewhere else? not on steam

tacit pewter
#

chance is that a ton of people are downloading the patch overloading the steam servers. just be patient

austere tundra
#

My friend just downloaded it with no download speed problem though?

#

how come im getting throttled?

#

seems strange

tacit pewter
#

could be your isp throttling you

#

do you have a cap?

austere tundra
#

i mean come on 100kb/s?

#

im from dk

tacit pewter
#

if so are you close to it?

austere tundra
#

ofc i dont have cap

#

we have no cap in scandinavia

#

its not my isp

#

i have never had any problems on steam before

#

only with this patch

sterile tide
#

have you changed your download region?

austere tundra
#

yes

#

tried that

#

changed from dk to swe

#

still same shit

#

start out great

#

then it fucks me

#

i get insane speed for like 1gb and then i drops down to 100kb

fast nymph
#

If you're sure it's not your internet, then it's something with Steam

austere tundra
#

can i not update it somewhere else?

fast nymph
#

I wouldn't think so

austere tundra
#

fml

#

stupid game

fast nymph
#

Not really the game's fault :<

austere tundra
#

steam i mean

fast nymph
#

yeah steam sux

austere tundra
#

fuck steam

tacit pewter
#

all i can say is be patient. pubg has been the number one seller on steam since its launch so a lot of people have bought it. servers are prob just being overloaded atm. your friend prob got lucky and started when there was a break

austere tundra
#

fucking 9mb/s peak and it gives me 100kb/s

#

nice shit

#

listen

fast nymph
#

That's network congestion for you

austere tundra
#

i started the dl at 15pm

#

3pm

#

something must be wrong

#

took me 3hours to download 4gb

#

then i restarted steam because i thought it would continue

fast nymph
#

sorry man, short of restarting steam or changing the dl server, you probably just gotta wait

austere tundra
#

and i started from 0%

#

so pissed

tacit pewter
#

well atleast you can actually play the game. id gladly wait 6 or so hours to download a patch then crash constantly but to each is own

weary warren
#

Change the main location of your downloads

austere tundra
#

tried pausing the update and restarting steam now its download with full speed, gonna watch it drop down again in a sec

#

gonna have to repeat i guess?

#

on 11Mb/s noiw

weary warren
#

Settings>downloads>Download Region

austere tundra
#

tried that robodanjal

#

thanks though

#

staying on 11mb/s now

#

guess i hit a lucky break

#

dno why i got throttled before

#

all i did was pause dl + restart steam

fast nymph
#

Network congestion

austere tundra
#

tried restarting like 5times before that

#

guess so

#

fucking wierd

fast nymph
#

You just happened to restart at a time when the traffic died down

#

I'd guess

austere tundra
#

yeah guess so

#

nice shit steam

#

dropped down again now >_< lol

#

from 11 to 300kb hahahaha

#

got like 1gb downloaded, gonna try pause + restart again

#

restart made me go up to 4mb/s again

#

srsly wtf is going on

#

got it downloaded by restarting steam a bunch of times when it dropped

#

restarting reset my connection to steam i guess, so i got full speed again

austere meteor
#

After new update, fullscreen windowed doesn't hide the task bar.

strange glen
#

4 games, now, 4 crashes

#

4 times in a row this Client not responding...

delicate ermine
#

so uh

#

a guy just insta killed me on duo

#

my duo was alive

wet monolith
#

what weapon?

delicate ermine
#

I was supposed to crawl but I went straight to dead

#

shotgun

#

the pump one

wet monolith
#

maybe you lagged and heard only 1 instead of 2 shots?

delicate ermine
#

nope

#

one shot

#

100% sure

#

had helmet 3 and armor 2

#

1 headshot straight to rip

tender ridge
#

after this last update (shadows came back) every time i open the inventory i freeze for 2 seconds while i have more than 50 fps in every instance

#

I understand that the dev does not know how to address that problem, so is there a way to remove the shadows again and fix it on my own ?

hybrid widget
#

@weary warren Hey , let me know if you find the fix about the whole "auto-mathcmaking" not showing up for duos, but does in squads

#

Thanks

weary warren
#

Hey @hybrid widget I just had a quick check to see if we have had this issue reported before and unfortunately (maybe fortunately?) we haven't

crude notch
#

tought we couldn´t be hit by red zone in buildings but hole squade got wiped in a house

wet monolith
#

single floored house?

#

some buildings you can still die in, they merely fixed peopel dieing in building where you were not supposed to die in

hybrid widget
#

Well, just let me know if you do, i'll be looking for a solution as well

wet monolith
#

Right can't find anything in the forum about bloodsplatters/bullet impacts not showing

#

It's weird because it only happens when I play, if I spectate I can see it and I can see it on other players too, just not on myself

tender ridge
#

ok wags replied it is known

weary warren
#

👍 Thanks for reporting it though!

limber umbra
#

Hey, is the game supposed to look noticeably more darker this update?

#

its weird, outside its really bright, and the shadows are super exaggerated now

azure agate
#

So uhh

#

When I played the new patch on test servers, the game loaded just fine. But after updating the main game and joining a match, I was still stuck on the pubg title screen, even after I landed

#

Is there a way to prevent this?

crude notch
digital glen
#

@azure agate Best thing to do for now is to report it on the forum in the bug section for the new patch. The team is collecting as much data as they can get, to fix the issues users are having. Please use the search function first to avoid duplicate posts. Thank you much, every little bit helps!

tacit pewter
#

@digital glen i think i may have found a solution. or possibly something to delay the crashing

#

played 2 games in a row without crashing

#

so its a start

digital glen
#

Due tell

tacit pewter
#

what i did was go into msi afterburning and decrease my gpus core and memory clock by 100

#

seems to be more stable i guess

#

i never OCd my card though

#

afterburner*

digital glen
#

Interesting. Very interesting. What gpu did you have again?

tacit pewter
#

780sc

#

so it has a slight factory OC i guess

digital glen
#

Manufacturer is MSI? asking because you can use afterburner with other Nvidia Gpu manufacturers like EVGA etc

tacit pewter
#

its an evga card but you can use stuff like that with most cards. afterburner has a better tweaker than evga

digital glen
#

Yep, that's what I use. Have you ever looked at your temps while playing with the stock settings?

tacit pewter
#

anyway i havent crashed yet i guess

#

yea never went above 70c

#

which is pretty cool for an underload gpu

digital glen
#

True. So Nvidia updated their drivers a few days ago, were you crashing on the last stable set of drivers?

tacit pewter
#

yes

#

even the one prior

#

i kept scouring the event viewer and nothing a few of the crashes had this error with it

#

Display driver nvlddmkm stopped responding and has successfully recovered.

#

so i looked it up

#

tried a few things

#

this one seems to work

digital glen
#

That's great info. There used to be a 3rd party entity that tweaked Nvidia drivers that you could use but they no longer make them. Would be interesting to try something like that out to see what happens.

#

I'm wondering if your gpu is starting to give up the ghost

tacit pewter
#

i hope not i just got this one back from rma like a week ago because my last one died

digital glen
#

Interesting again. Refurbished or new?

tacit pewter
#

afaik evga sends out new cards

#

regardless

#

i believe they give the rma department a fractions of the cards they make

#

fraction

#

then again

#

im not a spokesperson from evga

limber umbra
#

Hey uh, Wags, do you think you could give me some feedback on my earlier question? ;-;

digital glen
#

Wondering because sometimes they will upgrade you for a newer card...nonetheless thank you for the information. I was actually typing up a "to do" list of things to try for similiar situations like yours, I will add this to the list.

tacit pewter
#

well they only do that if they run out of stock

digital glen
#

@limber umbra Did you previously have shadows off by editing the ini file?

tacit pewter
#

they still had 780scs apparently

digital glen
#

ok Im going to do some research on other users that might have posted issues with a 780sc....thanks again for letting me know. I'm glad you are at least able to play. EVERYONE deserves a chance at a chicken dinner! 😃

tacit pewter
#

well i only played 2 games but ill let you know if i crash

#

but i never was able to complete 2 before

#

so its a start i guess

digital glen
#

Amen best of luck

#

@limber umbra Only reason I ask is because the difference for the people that had them completely off is night and day since they were not used to them at all. There has been a lot of reports of other players experiencing a darker than normal game appearance as well. The team is aware of the issue. For the time being, does turning your brightness up in game give you better results?

limber umbra
#

@digital glen No, I did not.. but should I delete the ini file and see if that helps? Only problem with that is I dont want to lose my keybinds :(
also, Its not that the game is darker as a whole, because outside the game is actually BRIGHTER than what it used to be. But the shadows on my character are darker than they were before, and indoors its really dark and odd.

digital glen
#

Are you running reshade? @limber umbra

light tangle
#

hey maybe this is the wrong place to ask about overclocking issues, do any of you know where i could find help?

digital glen
#

PUBG related or in general?

light tangle
#

in general

#

and with pubg

digital glen
#

Not really for general purposes. Help is for PUBG related issues. Tom's hardware, Anandtech, and a few others on the web are the go to for overclocking

light tangle
#

ok ty

digital glen
#

Welcome sir

light tangle
#

its more of an inverse question, like i got super lucky i think but i just wanted to know if it was normal to get such high oc on a i5 4690k.

#

4.5 at 1.25

#

thanks for the websites though

digital glen
#

There are overclocking forums that have oc gurus that are masters at it. You won the silicon lottery! 😃

light tangle
#

awesome , thanks 😄

quiet grove
tacit pewter
#

4.5 is above avg really depends on temps. i run my 4670k at 4.2 and rarely go over 60c so theres still room

digital glen
#

@limber umbra You still around?

limber umbra
#

@digital glen I apologize, went AFK

digital glen
#

No worries.

limber umbra
#

I am not running reshade. hmm

digital glen
#

@limber umbra I asked about the shadow issue and dark shadows on inside of building = delete config and re download by verifying files should solve it for you

#

@quiet grove Thank you for the clarification

limber umbra
#

@digital glen Is there any way I could keep my keybinds?

digital glen
#

Best suggestion is to take a pic with your phone or screenshot them so you can set them right back @limber umbra I don't know if there is another way because you are basically erasing the file that holds them

limber umbra
#

dang

#

alright, thanks man I appreciate it

digital glen
#

Your welcome sir

dark drum
#

this is my second game after the update and the game freezes every time i leave a game in the loading screen

#

im scared to go into another game

#

i dont want to keep on restarting my pc

digital glen
#

Do you have a 2nd monitor?

dark drum
#

no

digital glen
#

ok was going to suggest keeping task manager open on the 2nd one to just end the task that way.....have you checked out the recent posts for the patch bugs on the forums?

dark drum
#

uh no leme check it out

#

!forums

#

!help

digital glen
#

The team is collecting a ton of data right now on the crashes

#

!links

regal vaporBOT
#

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dark drum
#

oh ok thanks

digital glen
#

Your welcome sir....also maybe try deleting your ini file and re verifying through Steam to see if that helps

dark drum
#

i do have reshade installed if that may be the problem

#

although the game runs smooth when in game

digital glen
#

I know a lot of people use it, but I personally don't. It does make it look sharp, but After an update, if you run into problems, it's just one more thing to troubleshoot to figure out. Also it doesn't have a proper un-installer to it, which I don't like

dark drum
#

hmm

#

um do you know if they are going to release a quick fix soon?

#

like when i leave the game i died in, the pixels in the loading screen look a bit weird and it just doesnt load

#

cant press quit game or options

#

its just stuck

#

and when i alt tab my screen goes black and i can only see my mouse cursor

#

i cntrl alt delete but when i open task manager i cant use it because its also stuck

#

and i cant see it now

#

so only option is to restart from cntrl alt delte

digital glen
#

They are working on a fix and gathering a plethora of data from the crash reports (auto crash reporter feature in PUBG) and crash logs people are sending in. I have no timeline on the next patch, but wouldn't be surprised if one appeared tomo. Just my guess, no official info

dark drum
#

doesnt open up a crash report for me sadly, just gets stuck in the loading screen

tacit pewter
#

you can always try what i tried

digital glen
#

C:\Users<user>\AppData\Local\TslGame\Saved\Logs

tacit pewter
#

downclock your gpu slightly

digital glen
#

And try what @tacit pewter mentioned....it's working for him right now and he tried all the steps on the forums.

#

Troubleshooting steps

#

@tacit pewter How much lower did you go on core clock and memory?

tacit pewter
#

both -100

digital glen
#

Thank you

tacit pewter
dark drum
digital glen
#

^^ Good find 👍

dark drum
#

if it crashes alteast i can use the task manager now

#

so i guess thats good

tacit pewter
#

if it keeps happening what i did takes maybe 2minute max

dark drum
#

ok

tacit pewter
#

and its simple as puting it back to 0 if it doesnt work

dark drum
#

might try that

#

ok

#

leme see if it will get stuck again

tacit pewter
#

or w/e it was at before you downclocked it

#

i was able to get through 2 games which was never possible before doing it

#

gonna play some more when some friends log on and ill tell you if i crash

#

like i would always crash when i left a game

#

sounds like the problem your having

dark drum
#

even b4 patch?

tacit pewter
#

yes

dark drum
#

b4 patch it was very rare

tacit pewter
#

oddly enough

dark drum
#

now its non stop

#

but its only been 2 games

#

guess i got to keep on playing to see

tacit pewter
#

like i said its a quick fix that easily reversable if it doesnt work

dark drum
#

ok

tacit pewter
#

btw what gpu do you have?