#๐Ÿคโ”‚community-troubleshooting

1 messages ยท Page 37 of 1

inner apex
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Um, "Report a Player" is not longer listed as an option in the curtain menu on the support page.

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Sup with that?

pale plover
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Check pinned message

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And follow the steps

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It's still there

inner apex
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Slyv, I'm already doing it that way. ๐Ÿ˜

inner apex
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Oh fuck me

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Stop changing things around x)

fiery ocean
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Any updates on getting nicknames changed

pale plover
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It's not a priorty right now.

digital glen
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I really hope steam support replies to me today...been 3 days of silence. But I shall be patient. It is a virtue.

pale plover
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Your game being removed from your library?

weary warren
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Wags put a ticket in with support asking that the BETA be removed from his library as there was no way to remove it using the normal methods of deleting it from your account. A day or so later he was playing the full version and all of a suddent he got a "you do not own this game", or something similar, message.

Turns out Steam support accidentally removed his full version from his account instead of the BETA version.

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All kinds of messed up.

pale plover
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That's why I never mess with those stuff.

weary warren
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But yeah, they've not replied to him in three days

pale plover
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๐Ÿ˜ฆ

left sand
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how did you even contact steam support

digital glen
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Yeah. Lesson learned for sure lol. Like the old saying goes, "If it isn't broke, don't fix it!" ๐Ÿ˜€

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Under help in the Steam client

pale plover
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hope it gets sorted out for you

dry narwhal
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i've found a bug where i haven't won a single game ๐Ÿ˜‚ ๐Ÿ”ซ

digital glen
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Thank you! I'm sure it will, just takes time...something like 8 million steam users, probably a little busy lol

pale plover
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I haven't even played a game jenCry

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the game's been out for 2 days

digital glen
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Aghh! Been to busy here I bet ๐Ÿ˜ž

pale plover
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Yeah

digital glen
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Well, try to take some time for yourself if you can. Filling people with bullets is always a good stress relief. Or frying panning them ๐Ÿ˜

weary anvil
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if u invite a player to this channel how do they see all the chats?

unreal ember
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when my wife launches her game the key binding for toggleinventory is red with a dash in it. won't let her change it or set to default. Always reverts back to red w/ a dash. Where is the cfg file for key bindings, anyone know?

weary warren
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@unreal ember C:\Users\<yourusername>\AppData\Local\TslGame\Saved\Config\WindowsNoEditor

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GameUserSettings.ini

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Delete and re-verify game files

unreal ember
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Thanks, will do!

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@weary warren worked, thank you good sir.

weary warren
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You're welcome ๐Ÿค“

bright spire
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i just got one bursted by an m16 when i was wearing a perfectly fine lvl 3 helmet. how about NO thats bullshit. whats the point in teired gear if it does nothing?

formal beacon
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@bright spire It only takes some of the hit damage not like H1

viral monolith
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can you buy skins

weary warren
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Not yet

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@bright spire It takes a percentage of the damage, not all of it

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Oh... outlaw said that too

analog plume
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i have no sound from behind, someone can shoot me unsupressed from right behind me and i can't hear a thing, no idea how to fix it

digital glen
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Not able to see friends list in game anymore, refreshing doesn't work, and I'm logged into Steam with friends all showing...tried looking at forums, but all I get is this when I go there....

quiet grove
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@digital glen when did you make the original post?

digital glen
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It wasn't my post, I just googled not being able to see friends list playerunknowns battlegrounds...When trying to click on a few of the linka about it, this is what I get

quiet grove
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Gotcha, alot of the older posts were purged for not being relevant or having already been solved. Odds are the older post did not pertain to the current issue. It would have been misleading information.

digital glen
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Cool...would you have anything to try to get them to show? I've logged out and back into steam and same with friends list, restarted game.

quiet grove
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make sure everyone has their profiles set to public and not private

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that was a big issue prior

digital glen
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ok I'll try that...just started happening...was working fine before, and I've never had an issue...If I can't get it to work, should I make a forum post or just wait?

quiet grove
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yes please, if you have any solutions or issues it would be greatly appreciated if shared! It could help others. ๐Ÿ˜ƒ

digital glen
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Cool, thanks man

bright spire
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can we change our names?

digital glen
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Not yet

deft pagoda
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Hey guys, I was an invited Alpha tester and I'm trying to figure out where to claim my key for the full game.

dry narwhal
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did you fill out the form

coarse junco
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you had to fill a form to request it a few days befor the last beta started

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if you didn't do that, you can try messaging sammie

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but i don't know if they still do that

dry narwhal
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if you did do it (and only if you did it) try dereferencing one of the pointer-to-moderators

deft pagoda
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Yeah I guess I didn't notice the form

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And I'm apparently not allowed to message Sammie, her settings don't allow it

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Any other ideas?

dry narwhal
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accio early access key for alpha testers

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grip your wand tightly when you say it

deft pagoda
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What?

viscid oar
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Harry Potter joke...

dry narwhal
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you got any smart ideas

viscid oar
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No im in the same boat aswell. FeelsBadMan

deft pagoda
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Ah

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I mean I read their announcement a while ago but it didn't say anything about a form, oh well

viscid oar
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It did, the link got removed.

dry narwhal
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gotta buy game

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gotta buy game

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wait this is hard to turn into a gotta go fast meme

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but yeah if you didn't do the form when you needed to, your only option is to buy. sorry i guess ยฏ_(ใƒ„)_/ยฏ

weary warren
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@deft pagoda The time for the free key has passed I'm afraid.

deft pagoda
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Well shit

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gg then ๐Ÿ˜ฆ

viscid oar
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30$ is not the end of the world.

tender ridge
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@weary warren found the solution in case u are wondering

weary warren
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Oh, what is it?

tender ridge
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i fixed a small packet loss that i had

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apparently packet loss was causing weapons to do strange staff

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when i was cycling through them

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so in case u see it again tell them to make sure they dont have connection problems

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i have no idea how they are connected ... but y that was it never seen it since the fix

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@quiet grove take a look as well since u replied in the forum

quiet grove
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hmmm interesting

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do you mind making a forum post so I can send it right to the devs? @tender ridge

misty wind
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Any truth these launch parameters that sentry uses?

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It's mentioned by his nightbot^^^ above

dry narwhal
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i've been using them since early morning today when i found out

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they definitely help

misty wind
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@dry narwhal u enter them just as they are above? With the spaces and - ?

cosmic jay
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Halp! Opened $2,800 crate and it said failed to open but dissappeared from my inv and didn't give me any items?

formal beacon
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@cosmic jay Have had that happen where it said failed to open crate but inventory I do have a new item flashing.

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But in **

cosmic jay
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yep, no item for me at all

foggy siren
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Yes the launch settings make you use all the cores and dr10 instead of 11 @misty wind

cosmic jay
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it took my 2800, no duplicates, and now the next crate is 4200

foggy siren
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Might bring a few extra fps

formal beacon
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@cosmic jay That would suck. If I heard right crates are still being reset weekly. But I feel that pain.

cosmic jay
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yeah thats the only reason I'm bringing it up

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the weekly reset with crates doubling kinda fucks you over if your crate bugs out

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@quiet grove are you or any other mods able to bring up this problem?

quiet grove
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the crates?

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The issue with crates are known. It needs some tweeking! ๐Ÿ˜ƒ

cosmic jay
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I meant the crates bugging and spending your coins and not giving you anything

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no doubles, just an error opening crate and charging the 4200 for the next one

quiet grove
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Hey @misty wind yes, you don't need the useallavailblecores that is built in. The malloc is for memory allocation and SM4 can help with slight fps boost but it has been known to put a glare on scopes.

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yeah, it is on their list! Sorry for the inconvenince with it. Please hang tight! ๐Ÿ˜ƒ

cosmic jay
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lol no worries, been around since closed alpha so i get it

astral bone
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When are hardcore servers coming? Do we have an eta?

coarse junco
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no

shrewd comet
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I just wanted to report that the specating audio bug is back

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it has been

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the Right and left audio is flipped

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and possibly inverted

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front is back, back is front

quiet grove
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Thank you for the report, that is a known issue! ๐Ÿ˜ƒ

glacial fog
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hello. i recently bought the early access via steam. my game crashes about 30 seconds after launching it from the desktop. i tried running as admin from the folder where the .exe file is but it doesn't work. i also updated my drivers, rebooted several times, and checked file integrity a few times.
one thing i did notice is my antivirus would flag something every time i started the game so i disabled antivirus and tried starting the game but it still isnt working.
any guidance on the matter is greatly appreciated.

quiet grove
glacial fog
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okie dokie. thanks for pointing in the right direction. much appreciated

quiet grove
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๐Ÿ˜ƒ

viral monolith
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Where can i send this picture showing no staircase, or that doesnt matter?

nocturne epoch
pure pasture
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!links

regal vaporBOT
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digital glen
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@@gaunt sparrow What capturing software are you using for region capturing? I use ShareX but it doesn't want to region capture in game, rather it sends me to desktop. I noticed your post on lag servers and was wondering

dry narwhal
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@misty wind yes

vocal delta
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hey @weary warren

weary warren
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Hello hello!

vocal delta
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allright so sometimes, when I run, everything is normal. but sometimes I bug and start walking so slow I. I tried everything. press shit, Z, C, nothing works

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only what helps is get into a vehicle but if there is none nearby im death

weary warren
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Have you changed your keybindings at all?

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Do you have a controller plugged in?

vocal delta
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yep. controller is plugged in pretty sure

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I changed interact from F to E

weary warren
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Not saying this is going to work but try unlugging your controller and seeing if that changes anything

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Also, did you notice if this was happening before you changed your keybindings?

vocal delta
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I am not sure. I changed them at the very begin

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beginning

weary warren
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Are you able to Shift sprint when this is happening?

vocal delta
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nop

weary warren
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So it's acting as if you're pressing the walk button?

vocal delta
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yea

tame urchin
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How to refund game? Please help me.

weary warren
tame urchin
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@weary warren Thanks for helping. ๐Ÿ˜ƒ

frail tusk
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Is the FOV change allowed ? I read something on another discord

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144.76.33.74:27018

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ah fc sorry

grim grove
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i pre ordered the game and am i ment to get free skins?

halcyon crater
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@grim grove if you preordered the deluxe version, then yes

grim grove
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yes i did

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where do i frind them

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find*

halcyon crater
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@frail tusk yes, the fov change is allowed, PU himself said so in his dev stream

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you need to input your cd-key in the rewards screen

grim grove
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ohhhh

halcyon crater
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found it? @grim grove

weary warren
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@grim grove you use the same key you used to activate your key in the rewards menu in game

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click on "add bonus/gift codes" and input it there.

lime harness
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Is`t possible to invite someone to PUBG channel or do you need an invite from admin?

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I`m so nub with discord *smile

neat cradle
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Stuck in matching state?

rocky sorrel
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yea im stuck in matching state with 2 friends

formal slate
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looks like US matchmaking is broke right now? tried solo, duo and squad... eu works

snow nymph
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hi everyone, can someone help with a question, someone as issues with the mouse movement!?

velvet herald
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no

tranquil tree
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nop ๐Ÿ˜ฎ

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what you mean about this

weary warren
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@snow nymph What's up?

lime harness
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US Duo server offline?

hidden urchin
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Did anyone get an fps drop compared to closed beta?

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My mouse cursor also flickers in the main screen

dry narwhal
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right ear blocked help

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(my actual physical ear)

tender ridge
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connected waiting for response ???

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is that new bug or sth is down?

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@weary warren

weary warren
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We're looking into it now for you.

viral monolith
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Stuck at loading screen saying "connected. waiting for response."

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restared 3 times

velvet herald
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fixing it

jaunty pewter
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any chance that the nicknames that got bugged out during game launch can be changed soon? im worried it will be forgotten

snow nymph
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@weary warren i'm having problems with the movement of the character

viral monolith
frozen ether
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servers must be down?

weary warren
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@snow nymph You're going to have to be more specific than that

brittle vapor
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I got "Connected. Waiting for response..." and my mates can't start a game

tender ridge
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the hells gate is open...

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good that only 1% knows about this channel ๐Ÿ˜„

snow nymph
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When I move the camera of the character the movement of the same is catching, does not make a continuous movement then I get normal again

viral monolith
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@brittle vapor leave it on the connected screen. I left it for 5 minutes and it put me back in a lobby finally

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for anyone else getting the "connected. waiting for response" screen

weary warren
spiral lagoon
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was about to ask about the connected screen ๐Ÿ˜›

viral monolith
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cant connect to the game?

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waiting for response?

tender ridge
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yes waiting

shrewd comet
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i just connected

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I was on the waiting for response screen

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now i got past it

tender ridge
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but do u see friends?

shrewd comet
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no

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rip

tender ridge
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^^

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i think they are re-fuelling the hype ๐Ÿ˜„

viral monolith
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Can the content creators who got access to the discord have a discord invite for the people they gave keys out to?

tender badge
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So when I tried to make my name on launch there was an error when I reentered that name it was taken is it possible that my character name is actually not taken by anyone and is just a glitch? if so is there any way to check and possibly change it to the one I wanted if its not taken?

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guess theres no help for me

frigid sentinel
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anyone else had their game completely lock up?

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It's happened a couple time now.

pale plover
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@tender badge pinned messages

dark pebble
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found a spot in crater that i fell under the map and it downed me. very upsetting. ill submit video where I need to so it can hopefully get fixed asap

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@pale plover where can i submit

stone heart
dark pebble
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ty ty

pale plover
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@dark pebble please search for it before you post. It may have already been posted. There's a thread where you can submit screenshot

tender badge
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thanks @pale plover

cyan robin
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Hi guys. Am I allowed to use the PUBG logo on top of a desktop wallpaper that PU posted awhile ago as a youtube thumbnail?

coarse oxide
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Is anyone having issues with stats? My squad win from last night is not displaying. Stats page still reads 0 wins.

quiet grove
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Hey @coarse oxide there is a known issue with the leaderboards not loading correctly. Please hang tight. ๐Ÿ˜ƒ

cosmic jay
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@nocturne epoch If it shows that 2 are alive, it means you and your partner as a team.

dark pebble
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anyone know why my crate prices drop back down to 700 everyday

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does it reset everyday?

nocturne epoch
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he died already @cosmic jay

cosmic jay
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@nocturne epoch someone could have been on the other side of that hill using medkits or other heals until one of you ran out of health first

nocturne epoch
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the circle got so small that nobody survived lol it killed me at the end cause it swallowed the entire map

cosmic jay
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I had a game end with 2 guys in a hut but i was on the other side of the wall. Luckly the circle dissappeared closer to me and I had more health

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same exact situation

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the electricity eventually swallows everything

nocturne epoch
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also this happened idk if this has happened to anyone i was kind of upset also careful with volume :/

clear skiff
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Quick question, has anyone here had the problem when you start the game you just see the background (the curch with the ak and what not). No loading... in the top left and nothing happens?

formal beacon
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@clear skiff Known bug. Happens to me once in awhile. Restart game seems to fix issue everytime. Till next time it happens.

clear skiff
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Yeah I don't have the problem, friend of mine does. Thought I check if any of you knows ๐Ÿ˜ƒ he has it all the time though

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sad stuff ๐Ÿ˜›

brittle vapor
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I got killed and a mate try to revive me but I was to low and I die ... then my mate was stuck in revive position and was able to move, shot but not scope. I post this bug here cause I don't know where to post it xD

weary warren
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Hi @brittle vapor, thanks for letting us know. If you could post this on the Offcial Forums that would be much appreciated. The bug section can be found here: http://forums.playbattlegrounds.com/forum/10-bug-reports/

brittle vapor
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Np @weary warren I'll do this !

weary warren
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Thanks ๐Ÿค“

tender ridge
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EU server one of the servers just stopped while mid game it was like it paused

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clock got locked on 2.28 for next shrink we could run but nothing was happening everyone was frozen

pastel plaza
tender ridge
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i ll move it

opaque iron
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Heyy ! Just a question, where can i chat with a staff member (MP) ? ๐Ÿ˜ƒ

gleaming vector
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Regarding...?

weary warren
static monolith
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Hey everyone. I got my beta key close to end 2017 and was wondering if is possible to still get the tester role here on discord. I didn't knew there was a discord for closed beta back then :/

pale plover
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You already have it

opaque iron
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@gleaming vector talk about a "partenership" ๐Ÿ˜‰

pale plover
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@opaque iron you can apply for partnership through the website. If you are selected you will be contacted. There's not much else anyone in here can do for you.

foggy siren
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Dud does anyone have any idea why I get freezes like every two seconds sometimes
i5 7600k, R9 280, 8GB
Blanking

opaque iron
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Ok @pale plover Thanks a lot for the answer ๐Ÿ˜ƒ

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oh i see it's closed, ๐Ÿ˜ฆ

static monolith
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I meant the tester role from 2016 not the 2017 one

pale plover
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Blue tag is only for Alpha testers.

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Beta testers are all green. 2017 doesn't really mean anything.

static monolith
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Ah okay, thanks ๐Ÿ˜ƒ

viral monolith
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My friend bought SSD and after he installed windows and pubg his game wont launch at all

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before that it was running completely fine

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we've tested some things like launching windowed, moved the game to hdd and uninstalled and installed the game back

pale plover
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Most often the issue is caused because of a missing Windows update

glass heron
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so the pioneer cases reset today and all my friends were able to buy them back up to 7k but for me it went to 700 but after i bought that one it instantly went to 7k, is this a known bugg?

viral monolith
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that also happened to a friend of mine

craggy ingot
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@Furted#8648 did you spam click?

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@glass heron

glass heron
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it does say 41th pioneer yeah

craggy ingot
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Do not spam click

inland oxide
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hi just a quick question for anyone that can help... if i have the Beta files installed on my PC would i still have to redownload the whole early access game? or do the files carry over?

craggy ingot
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The beta doesn't carry over afaik

pale plover
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I did uninstall before I downloaded but my config did carry over. So idk.

fringe socket
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guys a friend of mine gets application error blablabla (hex numbers) cannot be written to memory

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his gpu is Nvidia GTX 670 and he has dual channel 8GB memory running at XMP profile so everything is fine besides this game

pale plover
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Did he update his graphic drivers?

fringe socket
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yes he is on latest drivers

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he also did this

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guide he says

pale plover
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Then have him submit his specs on that post.

patent rune
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Anyway I can apply for mod?

idle valley
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Are there issues with the rewards???? can't buy any.. and have enough points.

viral monolith
weary warren
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@viral monolith That is a known bug that occurs when you spam the buy button

half fern
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Hello !

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I have a problem, Why, I don't win Battle Points ?

tranquil tree
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just say i was in a game and didnt saw the texture of buildings, so i can see all the guys inside buildings and kill them like no walls

half fern
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@tranquil tree It's your graphic card ๐Ÿ˜ƒ

tranquil tree
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gtx 970

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i7 6700k

half fern
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Ram ?

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And presets

tranquil tree
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8 go 3000mhz ddr4

half fern
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Very Low / Low / Medium / High / Ultra ?

tranquil tree
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medium for shadow and foliage ultra for texture and hight

half fern
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Because your problem result of the loading of the textures

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I have the same ^^

tranquil tree
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i play like cheater ๐Ÿ˜ข

half fern
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x)

tranquil tree
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i can shoot ppl in invisible walls

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..........

half fern
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And you see items x)

tranquil tree
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yes

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after 2 minute the texture looks like ugly and my game freeze to 1 fps

viral monolith
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@weary warren RoboDanjal - so waht now?

half fern
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One modรฉrator or Admin ?

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I have a Big Problem, I don't recieve BattlePoints after games ๐Ÿ˜ข

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It makes 5 times :c

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It's good :c

coarse junco
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?

wide osprey
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yeah create purchase or receiving BP isnt working for me

thorny tulip
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anyth8ing eou

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opps ^ Anything will help

wide osprey
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@thorny tulip pic of your trade history

thorny tulip
wide osprey
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maybe the guy you bought it off got it reversed

thorny tulip
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thats not a thing and it got deleted once it gave me my defult items

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and correction it was tradebanned

charred matrix
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hey, they game says im on my 37th reward box

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this cant be serious

coarse junco
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caused by clickspaming the button

viral monolith
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@thorny tulip You should ask Steam support since they are responsible for the Market

gusty spade
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We have problem with money in lobby thay don't earn money and my my friend have a problem with a case he can't open

tender raven
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im not earning coins either

lavish badge
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don't know why but it randomly tabs me out of the game for no reason

neat frigate
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is there delay receiving ingame money atm? i had 2.1k and got 550coin win and still sitting around 2.4k, feels like my win got ignored or something

boreal ivy
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it takes some time after the round to show up

trail badge
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I'm not earning coins and I can't open crates.

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I tried restarting the game and it didn't solve anything.

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I also tried different regions. So can confirm that I'm not earning coins on any region.

charred matrix
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Twice in a single matche, i went down to 10% hp

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and could not use any medical shit

gusty spade
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OMG this game is insane !!! There are many laggg GO OPTIMISATION PLZ !!!!

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I had 5 games and i have a lot of lagg and glitchs

swift vault
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Hello @gusty spade they are working on optimization all throughout Early Access ๐Ÿ˜ƒ

gusty spade
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ok ty

neat frigate
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i got some coins but definitely didnt get full amount of 550 from my game

void temple
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Are there issues with games registering ? Pretty sure I had a win that didn't count earlier ...

wispy merlin
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Help me please ?

gusty spade
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i can't buy a case

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plz we need help

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Optimization is good when ?

pale plover
wispy merlin
#

Guys, i redeemed my deluxe code, but I did not receive my deluxe pack !!

pale plover
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Your in game items?

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Did you fully read the e-mail on how to redeem it?

wispy merlin
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I just opened the game, clicked on Rewards, then clicked on the button on the right side and added my key.

trail badge
#

Same here, it said that the redeem worked and my items have been added. But I can't see any added reward box.

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Putting it shortly. I successfully redeemed my bonus/gift code - didn't get any reward.

wispy merlin
#

Me too caene...

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omg =/

trail badge
#

rip code.

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seems like the crate/reward/coin stuff is bugged out right now.

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bad time to redeem codes I guess. ๐Ÿ˜›

wispy merlin
#

omg !

#

I was recording a video to post on youtube.

wispy merlin
#

Hey, i want my items ๐Ÿ˜ฆ

viral monolith
#

So are crate and BP just not working at all at the moment?

#

Can't redeem crates and don't get any BP added after games

wispy merlin
#

What ?

weary warren
#

Hi @wispy merlin. I'm afraid that I am just about to log off and can't help right now.

As you said you were recording for your YouTube video do you think it would be possible for you to show us the clip of it so we can see the issue ourselves?

wispy merlin
#

@weary warren Yes of course !!

#

@weary warren I'll upload now ! w8 please...

lucid notch
#

So, I can only play on the Asian servers, I'm on the east coast of the US. The US and EU both cause my game to lock up and crash. I'd like to be able to play with my US friends in our region. Anyway to fix this?

spiral lagoon
#

Is altering the FOV a bannable offence?

mighty hamlet
#

Im not receiving the battle points

quiet grove
#

Hey Style, this is a known issue. Please hang tight! ๐Ÿ˜ƒ

mighty hamlet
#

Alright

weak ginkgo
#

my game just freezes mid game and after 2-4 min the bluehole logo pops up :/

white sable
#

I don't seem to be getting rewards for finishing matches. Anyone else having this issue?

tardy bear
#

anyone know how to rebind the key for stedy aim/hold breath? I have shift set to crouch and its a little annoying every time i try to do it i duck or stand up

loud cradle
#

I am @white sable it's not updating for me

viral monolith
#

do the leaderboards ever reset like seasons?

proven onyx
#

can any admin or someone in charge say if there is gonna be like south america servers ?

craggy ingot
#

Request it on the forums

proven onyx
#

wich is ?

#

found ti

#

it

#

btw @craggy ingot wanna play ?

craggy ingot
#

No

#

Cant

queen ferry
#

anyone else not getting batlecoins ?

primal vapor
#

anyone else getting a really long "waiting for response?"

crimson wedge
#

ya Lulu

primal vapor
#

is it the servers?

#

or is there anything i can do to help quicken it

lucid notch
#

There's multiple people experiencing it, may be servers

normal bolt
#

All 15 of my friends on list are getting it. And it now says servers are in maintenance.

#

So, it looks like someone is aware of it I hope? ๐Ÿ˜ƒ

primal vapor
#

yeah

weary warren
#

@tardy bear There isn't any way to rebind that key at the moment.

frail tartan
#

Can we please get some DUBAI servers?

coarse junco
#

if there are enought players, why not?

#

but you need a certain ammount of players for a own region

lusty aurora
#

Where are we supposed to post the lag screenshots again? Server name etc.

coarse junco
tranquil tree
eternal lake
#

Fixed

tranquil tree
#

@eternal lake Thanks โค

frail tusk
#

anyone else got the failed to initialize steam error ?

#

k nevermind I think it was something with steam

thorny tulip
pearl shuttle
#

we know about your case and similar cases and are investigating.

thorny tulip
#

thanks

weary warren
#

@wispy merlin Your issue should now be resolved.

gloomy hedge
#

Btw about this box overpriced (my 20th box, spammed a little too much yesterday) . Will it be reset like normal with an update? (since I bought only 1 box at 700)

robust remnant
#

any idea why i cant buy crates anymore? i got enough coins and restarting the game doesnt help either

livid plinth
#

can any community team help me, i missed out on filling the form fort he alpha tester i got told that thats wha you deal with xx

pearl shuttle
#

A bit too late for that, sorry.

weary warren
#

@ember delta Are you using any launch options?

livid plinth
#

rahhh shouldnt have moved house shit timing

ember delta
#

yes use all cores malloc system and sm4

#

@weary warren

pale plover
#

Do you have multiple monitors? I think it has to do with not being true fullscreen

#

I believe someone had posted something about it but I can't remember what they did to fix.

ember delta
#

yes 2 monitors but I had this issue when I used only 1 also

weary warren
#

@ember delta Have you changed anything else in your gameusersettings.ini file?

ember delta
#

vsync -1

#

made no difference

weary warren
#

You haven't changed anything else in there at all?

ember delta
#

well it got me into 40 fps but still nothing over 62

weary warren
#

62 is a vsync lock

ember delta
#

yep I thought so

weary warren
#

It's disabled by default in game

#

I had issues with this and I could only solve it by doing two things

#

You're using NVIDIA?

ember delta
#

yep 1060

weary warren
#

Right click on your desktop background and select NVIDIA control panel

#

Under 3D settings go to Manage 3D settings

#

Go to the Program Settings tab

#
  1. Select a program to customise
#

Either select PUBG from the dropdown, if it's there, or Add it

ember delta
#

done already vsync and buffering is off

#

max performance is on

weary warren
#

Driver clean and re-install then

#

it's what I had to do

#

Have you used DDU before?

ember delta
#

done also

#

DDU ?

thorny tulip
#

@pearl shuttle any updates on how long it may take to get my items back?

weary warren
ember delta
#

OK will have to look later as going to work soon thanks for the help @weary warren

weary warren
#

then running DDU and following the instructions to restart in safe mode

#

Using the "Clean and Restart" is best

#

I had this exact issue as well, I know the frustration

ember delta
#

Thanks hopefully I can sort it later and can turn shadows back on lol

weary warren
#

No worries, just make sure to do a complete wipe with DDU and reinstall.

#

If you run into issues let me know.

ember delta
#

will do thanks again

digital glen
#

Is there anyway to use the discord emotes from mobile? All I can seem to find is my regular emotes on phone

weary warren
#

You can still type them I think

digital glen
#

Hmm what's the pan emote called

weary warren
#

:pubg

#

Start with that and you'll get a little list

digital glen
pearl shuttle
weary warren
#

Yeah, so pan is :pubgpan:

digital glen
#

Once again, To go to the rescue! Thanks man

weary warren
#

No problemo. :)

tranquil tree
#

@weary warren How you do the quote like this ?

digital glen
#

Are your circuits overheating Robo? Lol

weary warren
#

Tilde key ` three times to open then the content then three more to close

tranquil tree
#

with space?

digital glen
#

test

#

3 tildas no space...type What you want 3 tildas to close

#

`

tranquil tree
#

@weary warren @digital glen Thanks

digital glen
#

๐Ÿ‘

dry narwhal
#

hey, your english is better than my german

chilly path
#

Will there be a match history like A3B3?

coarse junco
#

there will be history, replays etc

sweet egret
#

all channels seem empty with message "You do not have the permission to view the message history of #channel" ???

#

like now general chat is showing a lil white indicator that someone wrote something there

#

I click on the channel, I cant see nothing

craggy ingot
#

ยฏ_(ใƒ„)_/ยฏ

sweet egret
#

I see there is new messages there

#

but I open the channel and its all empty with the above stated message

craggy ingot
#

How long have you been in this server? @sweet egret

sweet egret
#

joined today

craggy ingot
#

When

sweet egret
#

during the afternoon, maybe 3-6 hours ago

craggy ingot
#

Then idk

torpid carbon
#

@full condor @keen fractal @weary warren @frank moon @jolly cypress Regular users can't see the message history of any of the channels, is this intended

pale plover
#

Yes. And you are not supposed to. It was set that way for a reason.

weary warren
#

Really happy you tagged all of us. Kappa

#

Also, Slyv is correct

torpid carbon
#

๐Ÿค”

#

What is the reason for that, kind of weird

weary warren
#

We're not here to question, only to serve. :D

sweet egret
#

reason? someone always wants to feel like the boss ๐Ÿ˜›

high yew
#

do I need the "tester 2017" role in order to post in #285655576216862720 and if so, how do I get it?

weary warren
#

Check it now.

high yew
#

fixed, ty :)

weary warren
#

๐Ÿ‘

opal heath
#

@wide cypress Hello Sammie, i was a first wave alpha tester, but missed to claim the fullversion. Is there still a chance to get it?

coarse junco
#

i think it's too late for that

viral monolith
#

Hello, why i have 48th crates ? And i must paid 7,000 points???

coarse junco
#

did you clickspam the button?

viral monolith
#

Hmm.. maybe :?

coarse junco
#

it's a known bug if you spam that button

#

i think you need to wait for next weeks reset

viral monolith
#

ahh.. ok can you fix it? or we must wait for patch?

#

Ahhh ok. THX

weary warren
#

@opal heath That time has come and gone, sorry!

opal heath
#

@weary warren oww noeeees

polar tusk
#

Nvm that last post. Its working now, sorry!

spiral lagoon
#

Steam goes down every tuesday for maintenance

edgy star
craggy ingot
#

@edgy star because he spam clicked, known issue

ember delta
#

@weary warren Thanks your fps tips yesterday turned off vsync lock I was getting

weary warren
#

Nice! Did the DDU do the trick then?

ember delta
#

seems to have

weary warren
#

nice

gusty spade
#

Where is the dev blog plz ?

weary warren
#

Click on Dev. Blog

patent rune
#

Robo saves another victim!

viral monolith
#

guys, how to uninstall PUB CB from steam

#

when its gone from the library?

#

i cna see it in the steam folder, but i cannot uninstall it, cause its missing from the library, and i cannot delete it

halcyon crater
#

what happens when you try to delete it from steamapps/common folder?

viral monolith
#

it says i dont have permission

coarse junco
#

just delete the "Battlegrounds" folder in steamapps/common

viral monolith
#

but i do

#

i am in tle local admin group

halcyon crater
#

Its probably the folder protection from windows, is steam installed to program files folder on C:/?

#

Right click on the folder, properties, security tab, Edit permissions should solve that for you

viral monolith
#

its on D drive

halcyon crater
#

Have you checked in add/remove programs in control panel if you have an option to uninstall it from there?

viral monolith
#

that did the trick

#

thx guys

halcyon crater
#

np

surreal forge
#

Will the fix to the lobby guns also help with audio clipping in game such as when the bombs drop or when multiple people are fighting each other in close proximity?

fringe sage
#

Im getting these artifacts with a R9 380 ( latest drivers ) .

#

Any info on this?

halcyon crater
#

@fringe sage Card temperature? Does it happen on any other games? Or any other UE4 games?

fringe sage
#

Nop only in this game , only indoors

#

Also , it dissapears on Very Low shdows

halcyon crater
#

My suggestion would be to then report to AMD so that they fix it

#

here is the link

#

I also use Radeon and have no such problem, so it might be specific to your card

fringe sage
#

Thanks for the help , will do that

halcyon crater
#

np

fringe sage
#

Ive seen a couple other people reporting the same problem on reddit

#

with different cards

#

prolly a driver issue

halcyon crater
#

hmm, im on Fury X and I think on 17.1.3, no artifacting

#

or 17.3.2 even as crimson reports

fringe sage
#

im on 17.3.3

halcyon crater
#

Yeah I just checked, new ones are out, will have to update and see if perhaps these drivers are the cause

viral monolith
#

Is there going tto be an nVidia driver for PUBG?

#

How to i get the "Tester 2017" role?

tranquil tree
#

@viral monolith To late

viral monolith
tranquil tree
#

@viral monolith preorder deluxe set skins

exotic edge
#

Tester 2017 you gotta be like me own ppl with pistols who are fully geared 1vs2

viral monolith
#

yeah i did how can i sell it as a set? @tranquil tree

tranquil tree
#

if u opened its too late

viral monolith
#

oh rip

toxic stump
#

Who do I go for for help?

#

Go to**

gleaming vector
#

This channel

#

What need

toxic stump
#

How long to pre order codes last?

#

Do they expire?

#

Long do**

gleaming vector
#

That's a very good question...

#

One that I do not have an answer to..

toxic stump
#

Can you find out for me??

coarse junco
#

could use that info too, have one flying around

toxic stump
#

Had it since release but my PC has been RIP.

worldly lance
#

My "Glass half empty" kind of guess would be that the code is invalid when the game officially comes out of beta

gleaming vector
#

Hey @pearl shuttle You're pretty and I love you... Do you have any input on this matter? โ˜

pearl shuttle
#

Hm, I don't know if pre-order codes expire. They shouldn't really. I can try to find out.

#

pre-order codes don't exipre.

coarse junco
#

thanks

wind rover
#

does anyone else have to restart their game after a couple of matches?

halcyon crater
#

@wind rover Sometimes yes, sometimes no, it seems there is something that causes memory leak, sometimes it lasts for 5 matches, and sometimes you have to restart every second match

wind rover
#

Alright thanks @halcyon crater - Will probably be sorted soon

coarse junco
#

actually never had that problem

signal moss
#

I think this belongs here

formal beacon
#

Report cheaters and bugs under appropriate section on forums.

tender raven
#

I can't view WIP history anymore ๐Ÿ˜ฆ i used to see a lot of them

digital glen
#

Most of us can't either @tender raven Maybe will return in the future....

open crescent
livid plinth
#

so because i moved house and was unable to fill in the fourm for the alpha testers its too late for me i think thats unfair because i had no way to do it

quiet grove
vernal jungle
#

is there a good way to reset all settings in the game? i was fiddling with graphic settings one day and when reverting back to my original ones it looks 10x worse and blurry and jagged edgy than it ever did before

livid plinth
#

turn on anti alliasing or what ever it is

vernal jungle
#

AA is a blurry mess

livid plinth
#

ahh

craggy ingot
#

@livid plinth you had a week, it was entirely fair, you had the same time as everyone else

livid plinth
#

well not when i was moving house and everything was packed away

craggy ingot
#

Well, everyone had the same chance

livid plinth
#

not everyone was moving house tho you see what im saying

craggy ingot
#

And not everyone filled out the form

livid plinth
#

yeah but i wouldve if i could

craggy ingot
#

You have a phone right?

livid plinth
#

dont have discord on it didnt know it was on phone

craggy ingot
#

You missed your chance, same as other people

jolly sonnet
#

Hey guys. The store had a time limited sale that I missed last week, think they'll honor the price anyway?

This is how you sound.

livid plinth
#

well not cause that isnt as important i couldnt care about that

craggy ingot
#

Steam gave away chivalry, I couldn't grab it, would have if I could, still fair

#

Free game I missed because I couldn't get it

#

Same thing

livid plinth
#

what was you doing in the time u missed it?

craggy ingot
#

I moved myself

livid plinth
#

what from your gaming chair to your kitchen

craggy ingot
#

Others in here know that

#

No, cross country

livid plinth
#

went for a walk did u

jolly sonnet
#

Gas prices went up, I didn't get gas yesterday. Still fair that I paid higher prices today. What you were doing instead of getting gas was irrelevant. I think it's time to move on Tom.

craggy ingot
#

Down to shit talking, ok, I'm out

livid plinth
#

its just not the same tho

#

i know what u mean dont get me wrong

#

i know where u come from

#

yeah in abit hacksaw

craggy ingot
#

It's exactly the same, I moved, you moved, I missed out on a free game, you missed out on a free game

night current
#

Are the crates fixed yet? My game still says I'm on the 19th crate for a few days now.

#

I should only be on my 3rd or 4th crate

quiet grove
#

Sorry for that @night current they are aware and working on it.

nocturne epoch
#

Does anyone else have this issue?

#

I swear this is annoying it happens a few times a night

lusty aurora
#

"the instruction at 0x00000000 referenced memory at 0x00000000" My google searches have come up empty. Has anybody seent his crash when transistioning from start up island to plane?

#

And if not, where can I properly send a bug report? It doesn't happen every game, but it happens pretty often.

#

Seems like almost nobody is talking about it on Google.

viral monolith
lusty aurora
#

I saw that, didn't think it'd apply. I have Windows 10 and have had my hardware for a while. I'll check it out. Haven't seen the error in any other game, so I figured it'd be the game and not my OS.

#

Thanks though @viral monolith !

worldly lance
#

how do I invite people to this discord?

craggy ingot
#

It's in the announcements

worldly lance
#

I used the search it's not there. Every discord.gg link is to other discords

#

so again I ask, How do I invite people to this discord?

craggy ingot
#

It's not a discord invite link

#

But the code is thete

#

There

viral monolith
worldly lance
#

Thank you simple

dark pebble
#

anyone elses servers just crash?

#

its was fast was just wondering if the update was early or something

weary warren
#

A tweet will usually go out before the servers are taken offline for updates.

worn sphinx
#

Game crash randomly during game any help pls

worldly lance
#

This happen a lot? Also is there any code?

dark pebble
#

i know people are playing already but im just says waitig for response

#

steam already updated

#

nvm

slim junco
#

@eternal lake I would like to talk to you in private if possible

eternal lake
#

About?

slim junco
#

What just happened basicly

#

Could I dm you ?

dark pebble
#

ok i lied it still just stays on waiting for response

#

anyone else getting this?

pastel anvil
#

it says in the bottom i got 2.1.38

#

but doesnt work

#

wait

#

it actually works, this message box is just, uhm how u say, like "in the way"

lime harness
#

Any have details about the rendering system on graphic? I hope it does not make other players invisible like in H1z1 after certain distances outside the rendering limit, or will the render only affect the terrain and map?

fathom sierra
#

render distance in h1z1 doesnt make anyone invisible xd

#

its only a bit foggy outsite

lime harness
#

yes it does if u look with a binoculars with a very short render distance - players pop out magically, or maybe it was a bug with that item.

fathom sierra
#

idk never used binoculars

lime harness
#

played h1z1 since they release the game

fathom sierra
#

same

#

ah wait

#

you played kotk or survival

#

in survival you are right

lime harness
#

yeah both

fathom sierra
#

but kotk nope

lime harness
#

ok maybe I notice that bug in the survivial mode

fathom sierra
#

yeah

#

you can change your render distance already in the useroption files

#

so you can try yourself

#

^^

#

in player unknown i mean

#

i hope they make cars render a lot earlier

lime harness
#

They added an option on graphic I think after this morning patch update.

fathom sierra
#

ah ok

lime harness
#

yeah I agree, vechiles are hard to spot.

lament sparrow
#

I just got killed by a guy shooting shotgun rounds with a UMP?

#

So fricken confused

copper sorrel
#

i want to speak with someone about some proposition

#

someone who can speak with me about tournament

dusky glen
#

Can anyone confirm what the ping lock will be set at? Im playing from South Africa on EU servers as the best connection and getting worried that these changes will stop myself and friends from being able to play at all

weary warren
#

Nothing has been confirmed yet but there will be considerations given to people in different countries who want to play together.

dusky glen
#

TY

heady jolt
#

last Game i wanted to sniper someone ๐Ÿ˜„ and my screen went black^^ i was on the desktop and cant get back in the game :/

#

first time i noticed this

tender ridge
#

view distance levels translate to what ?

tiny jasper
#

Anyone here got a working solution for sound i have a few people asking about it on stream. (problem they cant hear where the shots are fired from and hit detection dosent help ) we also tried diffrent settings on headsets from surround to stereo. we are running out of ideas

#

@wide cypress also have been asked if they change the fov in the engine.ini is it banable

late latch
#

try to disable 7.1 sound

tiny jasper
#

just said we have Moog

#

We have tried everything with headsets

#

iv seen there is a config file you can change the sound but i dont know if you can be banned for changing them ? thats also what we are hear to find out

#

i dont want to relay false info on stream

#

for sound we have another steam guide but same question as above

uncut laurel
#

Nonstop getting alt tabbed outta my game

#

on main menu.

#

and now it's only wanting to stay open on my second monitor. WEird ๐Ÿ˜„

late latch
#

higher fov is prob bannable
but modifying configs to fix sound aren't
but i think the main problem is sound devices in ur system
stereo headphones setup should fix this

tiny jasper
#

dude we have tried both stereo and surround settings on 17 diffrent headset all show the same problem

#

No hit detection or sound where shots are fired from

#

its not our first game nor our first time working with sound or file to fix it. We are just asking if anyone has a fix for it via config and also if its banable if you edit files in the game folder

#

we need to be clear with devs/community before we annoce a fix on our stream

uncut laurel
#

Just kidding apparently its cause I did alt+enter to fullscreen last time

late latch
#

i read about sound problems on reddit
and wrote only what i know
anyway good luck with solving this problem ๐Ÿ˜ƒ

weary warren
#

@tiny jasper 17 different headsets on the same PC?

tiny jasper
#

6 on mine and bonnys rest on stream team around the world and viewers who also are trying to help show same issues

weary warren
#

Do you have any recordings of these sound issues?

tiny jasper
#

Sure i can get a few

#

we dont clip fails but ill get the stream to do so

weary warren
#

Okay

#

Would be useful if you could get one or two and we can compare what we both hear

#

IS this just for gunshots?

tiny jasper
#

agreed

#

ill get back to you

pastel anvil
#

is crossbow deleted from game ?

#

not that i care, but my friend is talking about it alot atm not seeing it xD

oak flax
#

@late latch PU said on the last twitch/playbattlegrounds stream changing FOV is allowed if you figure it out how, go watch the VOD around the middle

spiral lagoon
#

uh i just lost everything. all my BP and all my clothing.

viral monolith
#

cant play it when got another game open

#

it cant connect to steam?

flint nymph
weary warren
hardy tinsel
#

I think Battleeye hangs if Faceit Anti Cheat is open

viral monolith
#

@mods is matchmaking down? I just waited 4+ minutes for a NA solo match and it didn't pop

fair ermine
#

go to play a solo. get into the loading screen and it crashes every time. happen to anyone else

open crescent
boreal ivy
#

foxiebro is a completely unrelated adware, propably for downloading some weird program

noble maple
#

how to change the fps limit from 80 to 144?

coarse junco
#

there is no fps limit

#

try lowering the settings or wait until client performance gets better

noble maple
#

but it is limited to 80 for me

#

even when I change it from ini to 144 it did work like once

#

but then again it went to 80

#

and its still 144 in ini file

pearl shuttle
#

there is a limit afaik and it's 144. not sure why it would be 80 for you.

tender ridge
#

is team killing allowed?

#

do we even report these somewhere?

noble maple
#

yeah I dont know why it is 80 for me

#

and its not because of some other program since it was at 144 cap for game or 2 after I changed it in ini file

#

hmm

#

now I checked and I have 144 limit when I launch game in menu

#

but when I do my first click anywhere it goes to 80 limit

#

nvm found it... had 80 limit in my rivatuner for some reason

heady tulip
#

did they improve game performance in the patch yesterday?

noble maple
#

feels like it

lucid notch
#

Super confused, I can only matchmake on AS servers without terrible rubberbanding. I reside in NA and would like to play on NA but NA and EU crash my client and SA has really bad rubber banding for me.

mellow cypress
#

there's anyone getting worst performance after this patch? I'm getting less fps with same config (all ultra less folliage and shadows) even with the new option on low (distance view) wich is supoouse to give me more fps than before. My pc is an 4870k and 1080 gtx and i cannot understand how it can be going worst than prepatch.

mellow cypress
#

4790k*

tiny jasper
#

anyone having issues connecting to game

#

Never midn fixed it

sterile saddle
#

how?

tiny jasper
#

Restarted steam

#

Then waitied it connected

#

Still really really laggy tho on Eu servers

ripe turtle
hoary spade
#

i see a lot of Streams with a High FOV is this ok to use ?

worldly lance
#

Yes it's okay

#

Devs are adding an option soon I think

#

Follow up question to that, how do you change FOV?

hoary spade
#

watch in steam community there is a post

#

this there Developers Statements to the FOV @ MODs / COMMUNITY TEAM / DEVs

late latch
formal beacon
#

Is it confirmed not breaking rules by changing fov ?

boreal ivy
#

yeah, in one of the q&a's

#

"If you find a way to do it, good luck. We are not officially supporting it yet" or something

hexed yoke
hollow carbon
#

having some major issues with the game, but my computer should be more than capable of running it on the settings I have set. If anyone knows how to improve game stability as far as memory and disk usage go, DM me

viral monolith
#

Hello guys and gals. First off i love the game so much but i find this very annoying while playing the game. Every time i die and i am about to leave the server by pressing the "exit to lobby" button game "crashes". Task manager shows it's not responding. Do you have any idea what would cause this?

#

I have reinstalled game couple of times.

formal beacon
#

@viral monolith Post PC specs. It'll help. Sure someone here can help you.

viral monolith
#

Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz (4 CPUs), ~3.8GHz
8GB RAM

#

AMD Radeon R9 200 Series

#

I hope someone can help with the problem. ๐Ÿ˜ƒ I have all settings on default, graphics on low, no launch parametres

#

Removed clocks from CPU and GPU

mortal sun
#

the ram is prob at 100% and ur gpu

austere gazelle
#

<@&270373260322013189> Hi Team. I was just wondering about a post that was mentioned about few weeks ago about getting a key after the beta was over for Registered Alpha Testers (2016). I was just wondering if that is still a thing and if I do qualify or not.

boreal ivy
#

That offer ended a few days before the early access release, sadly

weary warren
#

Hi @austere gazelle. Unfortunately you're too late to claim a key now.

austere gazelle
#

@weary warren We were suspose to claim a key..There was no mention about claiming a key rather that we get informed when our names get checked to see if we qualify

#

@weary warren Maybe we are talking about a differnt claim. I do have the picture if you would like me to upload to show what Im talking about

weary warren
#

There was a form that was posted for Alpha testers to fill out on the 17th February with a four day cut off period.

austere gazelle
#

@weary warren Welp thx for the help. 2 bad I missed it..I appreciate the quick response ๐Ÿ˜„

untold moth
#

The building did not render.

weary warren
#

๐Ÿ˜ƒ

boreal ivy
#

Any known fixes for the "No medical items for you" bug?

#

Couldn't use them with a hotkey nor by clicking from inv. Tried dropping and picking them up

coarse junco
#

shooting fixed it a few times for me

marble sparrow
#

Can someone help plz, my friend cant laucnh the game it says "steam failed to initialize"

next wyvern
tranquil tree
#

Lost Connection to host. (2.1.28 - 040936)

Lost Connection to host. (2.1.38 - 7101D9)

#

2 games

weary warren
gritty matrix
#

wtf is my game doing

weary warren
#

That's your ISP

#

Xfinity

gritty matrix
#

yea

#

only game this has happened on

#

worked fine earlier today

coarse junco
#

call them and ask them to fix it

#

but check the email first, maybe it's just a temporary issue

lethal temple
#

Why does my game tend to get stuck in loading after end of the match? I srsly hate it. It's not every single time but its like 30-50% chance it happens. I have that since the cbt and I don't see a way to fix it.

#

It never happens to my friend.

cyan robin
#

if it makes you feel any better it's probably best to restart your game between matches anyway for performance

lethal temple
#

No, it does not. It doesn't look very good on stream and I don't have any performance issues with game running for a longer period of time.

cyan robin
#

it doesn't look good on stream because you restart your game?

#

it only takes a few seconds though right, unless it gets stuck again when you launch it

#

it might be something to do with your hard drive but that's just a guess. maybe try moving the game to an SSD if you haven't already

hidden urchin
#

Are they gonna make reviving stop bleeding?

#

Or is it just gonna stay as it as @everyone

swift vault
#

I believe downed players will continue to bleed out @hidden urchin

exotic ice
#

Ive encountered a crate bug, apparently im on my 48th crate, but really i was only on my 2nd or 3rd when magically it changed to 48, this happened a couple of days ago (I thought it might reset back to 2 but I was wrong) not sure what to do here

hidden urchin
#

Dam

viral monolith
#

Lobby freeze refresh button doesn't do it's job...

#

Clicking reload 4 fucking times before the bitch actuallz does. Gets me killed. great

#

Does the action 3 times and nothing. 4th times a charm right. ๐Ÿ˜

hard pewter
#

Looks like reporting a player is not working on En Masse for PUBG

#

Nm. Got it to work. Signing is a dick

craggy ingot
#

@exotic ice do not spam the button

bright spire
#

When I leave duos after spectating my teammate the main menu doesnt load. I end up needing to restart the game and it sucks. I would love to just cont. playing your lovely game match-after-match. Please figure out how to fix this lol. TY

worldly lance
#

Friend of mine is getting Generic error + white screen. Does it have to do with battle eye not being installed? where would he get that?

coarse junco
#

BE is included with the game, you don't need to install it

worldly lance
#

he ended up fixing it. The steam DLL file was corrupt. he was able to delete it, validate, and get a new one.

wide osprey
#

Is EU matchmaking down?

#

i cant find solo duo ro dquad

chilly path
#

Same

solar harbor
#

EU down ๐Ÿ˜ฆ

tender ridge
#

this^

weary warren
cyan robin
#

seems to be working now, i got a game almost instantly at least

weary warren
#

Cheers for the update ewan, I'll try to confirm now.

cyan robin
#

aaand the server crashed with 18 players left

#

don't know if that's related but i'm going to play NA for now

tiny jasper
#

@weary warren @viral monolith we found a game breaking issue last night tho dont want to post it on forums as can be exploited - please pm me

weary warren
#

You can PM me, I don't have any restrictions on.

chilly path
#

When will the pioneer crate price reset

digital glen
#

Sunday/Monday depending on your location

weary warren
#

Wags is correct, as usual

digital glen
#

๐Ÿ˜Š

viscid oar
#

Is there something like droprate system where you get higher quality items when buying pioneer crates?

#

Say if this is the 3 pioneer crate I buy will the dropchance for a item increase?

coarse junco
#

no, i think all cases have qual rates

viscid oar
#

Oh ok, thank you๐Ÿ˜„

wide osprey
#

is it just me or are footsteps none exsistant unless they are in buildings

clear skiff
#

@wide osprey Do you mean your own footsteps or other players footsteps?

worldly solar
#

is there any way to check ping?

wide osprey
#

others @clear skiff

wise island
#

@viral monolith ^

tender raven
coarse junco
#

should be a known bug, happens sometimes

dry narwhal
formal beacon
#

@wise island Report it in forums under bug reports so devs can see it. ๐Ÿ˜‰ They can't fix what they don't know.

#

@tender raven

frozen ether
#

hey guys quick question
someone told me to edit AspectRatioAxisConstraint=AspectRatio_MaintainYFOV
it supposedly increases your fov or the amount you can see? is this allowed?
i don't want to tamper with stuff that they don't want touched

viral monolith
#

Having issues with hit registration and client lagging. I'm seemingly behind the server by a second or two as I'll get hit markers(blood) but they don't seem to do damage or I'll take damage after running behind a wall. As I get into fights like these my character keeps stuttering a few steps forward or back like the server doesn't know where to put me. This isn't the same as beginning latency issues where you rubber band all over the place

#

I never had these issues in any of the betas or opening week

inland mist
#

Good Lord.. is anyone else having massive issues with audio?

#

I get into the match and the audio breaks to the point where I have to take off my headset

hidden urchin
#

@everyone do ppl actually get punished for team killing?

worldly lance
#

never heard of it happening

quiet grove
#

yes they do @hidden urchin

peak tulip
#

sephriomnislash using aimbot

fresh sonnet
#

Use the forums

copper sorrel
#

@wide cypress can we speak on privet i want to speak about working together Poland>PUB

bright spire
#

when do the rewards reset?

craggy ingot
#

@peak tulip you can't report there, because you have to report on the forums

forest glade
lethal temple
#

@Tuersteher#3139 does it even matter? that price won't go higher anyway

forest glade
#

Is there a hot fix or something I can do? Because I would have a lot of boxes that would cost little, which I would like.

lethal temple
#

No you would not have, around 5 crates will get you on this price and then it won't rise higher

forest glade
#

ok

formal beacon
#

@peak tulip Reporting here is useless and is like screaming murder with your lips glued shut. The ppl who need to see it won't.

full condor
#

and personally, looking at the clip you posted it just looks like a good shot. i've hit multiple shots like that. if you don't have a helmet it just takes 1 bullet.

coarse junco
#

if you spam that button, you can "skip" the levels and end up at crates for 7k

#

they get reset every sunday/ monday depending on your timezone

tranquil tree
#

If they reset why buy them 1400 2800...

#

Just wait 700?

tranquil tree
#

Or Maybe to open more

viral monolith
coarse junco
#

sending them helps the devs to fix it

viral monolith
#

ive done plenty of them

fringe sage
#

Does anyone else lag when pressing tab to open up the inventory ? i thought they fixed that with the recent patch but im still getting micro freezes here and there

viral monolith
#

Sick of my crates being messed up...waiting like 20 games at a time until I can open one ๐Ÿ˜

coarse junco
#

just wait for the reset

analog plume
#

i have had a sound bug for a long time now: i hear nothing from directly behind, if someone shoots me in teh back from close i still hear nothing. It's so freaky, in the lobby if i turn my back to the tables where people are shooting eachother my games goes super silent mode, i turn around, all hell can be heard again

cosmic jay
#

@peak tulip You were hipfiring at like 130m away. With no helmet, it's easy to get 1 tapped by someone with an acog even though you have the jump on them.

viral monolith
#

@coarse junco It's been 7k crates only for about 2 weeks

coarse junco
#

what? mine got reset once a week and i think that should apply to all other players

#

are you sure your crates weren't reset?

viral monolith
#

Nope, I've been at the 7k crates since like 3 days after release

coarse junco
#

maybe you should submit that as bug on the forums

lament ridge
limber umbra
#

@viral monolith Thats not supposed to happen.

viral monolith
#

Oh really? Kappa :D duh

cosmic jay
#

@lament ridge eventually the circle envelops the entire map and it comes down to who has the most health

viral monolith
#

host closed connection?

burnt pagoda
#

i got stuck in some barrels

#

i have an infinite falling animation

#

is there anyway to get out

coarse junco
#

try jumping, walking crouching etc for some time

#

sometimes you get out, sometimes not

#

check if your location was already reported on the forum. If that's not the case, please share it there, it helps to fix it

viral monolith
#

is there any current fix for my game stuttering every 2-3 seconds ๐Ÿ˜ฆ

#

Do you use a potato instead of a PC?

#

these are my specs

#

i wouldn't call it a potato but i dont crush benchmarks

viral monolith
#

What are your ingame settings?

#

Also have you added launch options?

#

very low everything and i have all the launch options

#

i even play it at 1280x720 and its the same

viral pike
#

my game froze on pubg

#

will it come back or is it done?

#

dw game lost connection

hidden urchin
#

same

#

that just happened to me

viral monolith
#

I never used the launch options and I've had less issues than people that do use them

#

Even in the beta, I never used them and had less issues to people that did

tranquil tree
#

The eu server is unplayable for me

#

2 days i cant play im teleporting

#

and rollback

clever shale
#

Its so sad I live in the EU and US servers are a lot less laggy

tranquil tree
#

@clever shale Same xD

acoustic mango
#

I live in EU and the servers are down for me atm, anyone else having issues with that?

sharp oar
#

Welcome to the early access life bro

zenith barn
#

has anyone had problems opening crates? i just opened 2 pioneer crates and it said failed top open and they disappeared so i wasted my points ๐Ÿ˜ฆ

#

and received no items

clever shale
#

@zenith barn Happened to me in closed beta almost everytime...the best thing is too buy crates one by one and opening them after buying them

viral monolith
#

i keep getting these

#

inconsistently

#

zzzz

#

twice now top 20

sharp oar
#

Well... you sent that report right lol

viral monolith
#

Ive sent multiple of them

sharp oar
#

Good. You could also post on the forums

#

I would think there is a log file somewhere that would have more details that perhaps you could link

viral monolith
#

it didnt crash at all before game release :(

sharp oar
#

Perhaps check the integrity of your game files through steam? I would do the basics first. I would say its from being in early access, but errors could also arise if your GPU is pooping weird

#

Im not an important person here, but Id do that first, check the intregrity... perhaps that might work, if not then its probably just because its in EA

#

But Ive had it happen to me a few times

#

where the game would crash, Id send the report, but ive also had it happen where the game just freezes and I have to manually close it

#

Dont worry bro you are not alone

viral monolith
#

Ye i did reinstall the game completely and ive been sending crash reports most of the times

#

i tried with launch options and it didnt do any difference

#

now im trying without them completely

#

its not like i get crash every game but pretty often though

sharp oar
#

I dunno bro :/

dry narwhal
#

please help me find out how to figure out where the fuck people are

#

i managed to insert myself into a shootout between 3 different parties, replacing one of them and i only knew where one other person was

viral monolith
#

Where can i post footage of a bug?

worldly lance
#

everyone here always says to post on the forums

coarse junco
#

^

quiet grove
#

!links

regal vaporBOT
#
quiet grove
#

๐Ÿ˜ƒ

twilit timber
#

Does anyone know why the game basicly breaks my comp? Like the first time i ran it was on launch day and it blew out my psu. And i got a new psu today and ran it again and it almost did the same thing. No other game does this? It black screens me and resets my pc.

quiet grove