#๐คโcommunity-troubleshooting
1 messages ยท Page 37 of 1
Any updates on getting nicknames changed
It's not a priorty right now.
I really hope steam support replies to me today...been 3 days of silence. But I shall be patient. It is a virtue.
Your game being removed from your library?
Wags put a ticket in with support asking that the BETA be removed from his library as there was no way to remove it using the normal methods of deleting it from your account. A day or so later he was playing the full version and all of a suddent he got a "you do not own this game", or something similar, message.
Turns out Steam support accidentally removed his full version from his account instead of the BETA version.
All kinds of messed up.
That's why I never mess with those stuff.
But yeah, they've not replied to him in three days
๐ฆ
how did you even contact steam support
Yeah. Lesson learned for sure lol. Like the old saying goes, "If it isn't broke, don't fix it!" ๐
Under help in the Steam client
i've found a bug where i haven't won a single game ๐ ๐ซ
Thank you! I'm sure it will, just takes time...something like 8 million steam users, probably a little busy lol
Aghh! Been to busy here I bet ๐
Yeah
Well, try to take some time for yourself if you can. Filling people with bullets is always a good stress relief. Or frying panning them ๐
if u invite a player to this channel how do they see all the chats?
when my wife launches her game the key binding for toggleinventory is red with a dash in it. won't let her change it or set to default. Always reverts back to red w/ a dash. Where is the cfg file for key bindings, anyone know?
@unreal ember C:\Users\<yourusername>\AppData\Local\TslGame\Saved\Config\WindowsNoEditor
GameUserSettings.ini
Delete and re-verify game files
You're welcome ๐ค
i just got one bursted by an m16 when i was wearing a perfectly fine lvl 3 helmet. how about NO thats bullshit. whats the point in teired gear if it does nothing?
@bright spire It only takes some of the hit damage not like H1
can you buy skins
Not yet
@bright spire It takes a percentage of the damage, not all of it
Oh... outlaw said that too
i have no sound from behind, someone can shoot me unsupressed from right behind me and i can't hear a thing, no idea how to fix it
Not able to see friends list in game anymore, refreshing doesn't work, and I'm logged into Steam with friends all showing...tried looking at forums, but all I get is this when I go there....
@digital glen when did you make the original post?
It wasn't my post, I just googled not being able to see friends list playerunknowns battlegrounds...When trying to click on a few of the linka about it, this is what I get
Gotcha, alot of the older posts were purged for not being relevant or having already been solved. Odds are the older post did not pertain to the current issue. It would have been misleading information.
Cool...would you have anything to try to get them to show? I've logged out and back into steam and same with friends list, restarted game.
make sure everyone has their profiles set to public and not private
that was a big issue prior
ok I'll try that...just started happening...was working fine before, and I've never had an issue...If I can't get it to work, should I make a forum post or just wait?
yes please, if you have any solutions or issues it would be greatly appreciated if shared! It could help others. ๐
Cool, thanks man
can we change our names?
Not yet
Hey guys, I was an invited Alpha tester and I'm trying to figure out where to claim my key for the full game.
did you fill out the form
you had to fill a form to request it a few days befor the last beta started
if you didn't do that, you can try messaging sammie
but i don't know if they still do that
if you did do it (and only if you did it) try dereferencing one of the pointer-to-moderators
Yeah I guess I didn't notice the form
And I'm apparently not allowed to message Sammie, her settings don't allow it
Any other ideas?
What?
Harry Potter joke...
you got any smart ideas
No im in the same boat aswell. FeelsBadMan
Ah
I mean I read their announcement a while ago but it didn't say anything about a form, oh well
It did, the link got removed.
gotta buy game
gotta buy game
wait this is hard to turn into a gotta go fast meme
but yeah if you didn't do the form when you needed to, your only option is to buy. sorry i guess ยฏ_(ใ)_/ยฏ
@deft pagoda The time for the free key has passed I'm afraid.
30$ is not the end of the world.
@weary warren found the solution in case u are wondering
Oh, what is it?
i fixed a small packet loss that i had
apparently packet loss was causing weapons to do strange staff
when i was cycling through them
so in case u see it again tell them to make sure they dont have connection problems
i have no idea how they are connected ... but y that was it never seen it since the fix
@quiet grove take a look as well since u replied in the forum
hmmm interesting
do you mind making a forum post so I can send it right to the devs? @tender ridge
Any truth these launch parameters that sentry uses?
It's mentioned by his nightbot^^^ above
i've been using them since early morning today when i found out
they definitely help
@dry narwhal u enter them just as they are above? With the spaces and - ?
Halp! Opened $2,800 crate and it said failed to open but dissappeared from my inv and didn't give me any items?
@cosmic jay Have had that happen where it said failed to open crate but inventory I do have a new item flashing.
But in **
yep, no item for me at all
Yes the launch settings make you use all the cores and dr10 instead of 11 @misty wind
it took my 2800, no duplicates, and now the next crate is 4200
Might bring a few extra fps
@cosmic jay That would suck. If I heard right crates are still being reset weekly. But I feel that pain.
yeah thats the only reason I'm bringing it up
the weekly reset with crates doubling kinda fucks you over if your crate bugs out
@quiet grove are you or any other mods able to bring up this problem?
I meant the crates bugging and spending your coins and not giving you anything
no doubles, just an error opening crate and charging the 4200 for the next one
Hey @misty wind yes, you don't need the useallavailblecores that is built in. The malloc is for memory allocation and SM4 can help with slight fps boost but it has been known to put a glare on scopes.
yeah, it is on their list! Sorry for the inconvenince with it. Please hang tight! ๐
lol no worries, been around since closed alpha so i get it
When are hardcore servers coming? Do we have an eta?
no
I just wanted to report that the specating audio bug is back
it has been
the Right and left audio is flipped
and possibly inverted
front is back, back is front
Thank you for the report, that is a known issue! ๐
hello. i recently bought the early access via steam. my game crashes about 30 seconds after launching it from the desktop. i tried running as admin from the folder where the .exe file is but it doesn't work. i also updated my drivers, rebooted several times, and checked file integrity a few times.
one thing i did notice is my antivirus would flag something every time i started the game so i disabled antivirus and tried starting the game but it still isnt working.
any guidance on the matter is greatly appreciated.
hey @glacial fog come over to forums and we can give you a hand. There is a thread with solutions that may work for you... http://forums.playbattlegrounds.com/topic/4469-connectionsteamlaunch-issues-a-comprehensive-guide/
There have been a few people with connection/launch issues during the Closed Beta Test. While the engineers at Bluehole are hard at work trying to ...
okie dokie. thanks for pointing in the right direction. much appreciated
๐
Where can i send this picture showing no staircase, or that doesnt matter?
https://steamuserimages-a.akamaihd.net/ugc/92728095786435017/28D066AB88D27434F662CD92FCBDF562742169EF/ So my friend were duoing and it came down to 4 people remaining my friend died then I killed the person who killed him and the it said 2 people remainng.. However no one was in the circle except for me.. this lasted all the way until there was no more space and I eventually died... I was wondering if this was normal or a bug?
!links
PLAYERUNKNOWN Creative Director: https://twitter.com/BattleRoyaleMod
Twitter https://twitter.com/PUBATTLEGROUNDS
Facebook https://www.facebook.com/playbattlegrounds
Twitch https://www.twitch.tv/playbattlegrounds
Forums http://forums.playbattlegrounds.com/
Wiki http://battlegrounds.gamepedia.com/PLAYERUNKNOWNS_BATTLEGROUNDS_Wiki
Website http://www.playbattlegrounds.com/
Steam http://store.steampowered.com/app/578080/
**PLAYERUKNOWN'S BATTLEGROUNDS
#ThisIsBattleRoyale**
@@gaunt sparrow What capturing software are you using for region capturing? I use ShareX but it doesn't want to region capture in game, rather it sends me to desktop. I noticed your post on lag servers and was wondering
@misty wind yes
hey @weary warren
Hello hello!
allright so sometimes, when I run, everything is normal. but sometimes I bug and start walking so slow I. I tried everything. press shit, Z, C, nothing works
only what helps is get into a vehicle but if there is none nearby im death
Not saying this is going to work but try unlugging your controller and seeing if that changes anything
Also, did you notice if this was happening before you changed your keybindings?
Are you able to Shift sprint when this is happening?
nop
So it's acting as if you're pressing the walk button?
yea
How to refund game? Please help me.
@weary warren Thanks for helping. ๐
Is the FOV change allowed ? I read something on another discord
144.76.33.74:27018
ah fc sorry
i pre ordered the game and am i ment to get free skins?
@grim grove if you preordered the deluxe version, then yes
@frail tusk yes, the fov change is allowed, PU himself said so in his dev stream
you need to input your cd-key in the rewards screen
ohhhh
found it? @grim grove
@grim grove you use the same key you used to activate your key in the rewards menu in game
click on "add bonus/gift codes" and input it there.
Is`t possible to invite someone to PUBG channel or do you need an invite from admin?
I`m so nub with discord *smile
Stuck in matching state?
yea im stuck in matching state with 2 friends
looks like US matchmaking is broke right now? tried solo, duo and squad... eu works
hi everyone, can someone help with a question, someone as issues with the mouse movement!?
no
@snow nymph What's up?
US Duo server offline?
Did anyone get an fps drop compared to closed beta?
My mouse cursor also flickers in the main screen
We're looking into it now for you.
Stuck at loading screen saying "connected. waiting for response."
restared 3 times
fixing it
any chance that the nicknames that got bugged out during game launch can be changed soon? im worried it will be forgotten
@weary warren i'm having problems with the movement of the character
Restarted 4 times now can't get to lobby
servers must be down?
@snow nymph You're going to have to be more specific than that
I got "Connected. Waiting for response..." and my mates can't start a game
When I move the camera of the character the movement of the same is catching, does not make a continuous movement then I get normal again
@brittle vapor leave it on the connected screen. I left it for 5 minutes and it put me back in a lobby finally
for anyone else getting the "connected. waiting for response" screen
We're aware of the connection issue on EU/NA servers. If additional info becomes available we will update here. Thank you for your patience.
https://twitter.com/PUBATTLEGROUNDS/status/846061564151054336
We're aware of the connection issue on EU/NA servers. If additional info becomes available we will update here. Thank you for your patience.
was about to ask about the connected screen ๐
yes waiting
but do u see friends?
Can the content creators who got access to the discord have a discord invite for the people they gave keys out to?
So when I tried to make my name on launch there was an error when I reentered that name it was taken is it possible that my character name is actually not taken by anyone and is just a glitch? if so is there any way to check and possibly change it to the one I wanted if its not taken?
guess theres no help for me
@tender badge pinned messages
found a spot in crater that i fell under the map and it downed me. very upsetting. ill submit video where I need to so it can hopefully get fixed asap
@pale plover where can i submit
Encountered a bug or issue? Here's your spot. Remember to include whatever details you can
ty ty
@dark pebble please search for it before you post. It may have already been posted. There's a thread where you can submit screenshot
thanks @pale plover
Hi guys. Am I allowed to use the PUBG logo on top of a desktop wallpaper that PU posted awhile ago as a youtube thumbnail?
Is anyone having issues with stats? My squad win from last night is not displaying. Stats page still reads 0 wins.
Hey @coarse oxide there is a known issue with the leaderboards not loading correctly. Please hang tight. ๐
@nocturne epoch If it shows that 2 are alive, it means you and your partner as a team.
anyone know why my crate prices drop back down to 700 everyday
does it reset everyday?
he died already @cosmic jay
@nocturne epoch someone could have been on the other side of that hill using medkits or other heals until one of you ran out of health first
the circle got so small that nobody survived lol it killed me at the end cause it swallowed the entire map
I had a game end with 2 guys in a hut but i was on the other side of the wall. Luckly the circle dissappeared closer to me and I had more health
same exact situation
the electricity eventually swallows everything
also this happened idk if this has happened to anyone i was kind of upset also careful with volume :/
Quick question, has anyone here had the problem when you start the game you just see the background (the curch with the ak and what not). No loading... in the top left and nothing happens?
@clear skiff Known bug. Happens to me once in awhile. Restart game seems to fix issue everytime. Till next time it happens.
Yeah I don't have the problem, friend of mine does. Thought I check if any of you knows ๐ he has it all the time though
sad stuff ๐
I got killed and a mate try to revive me but I was to low and I die ... then my mate was stuck in revive position and was able to move, shot but not scope. I post this bug here cause I don't know where to post it xD
Hi @brittle vapor, thanks for letting us know. If you could post this on the Offcial Forums that would be much appreciated. The bug section can be found here: http://forums.playbattlegrounds.com/forum/10-bug-reports/
Encountered a bug or issue? Here's your spot. Remember to include whatever details you can
Np @weary warren I'll do this !
Thanks ๐ค
EU server one of the servers just stopped while mid game it was like it paused
clock got locked on 2.28 for next shrink we could run but nothing was happening everyone was frozen
@tender ridge #295265133746454529 is for server issues
i ll move it
Heyy ! Just a question, where can i chat with a staff member (MP) ? ๐
Regarding...?
@tender ridge As you posted that PU put up an #๐ฏโgeneral-announcements regarding the EU server update.
Hey everyone. I got my beta key close to end 2017 and was wondering if is possible to still get the tester role here on discord. I didn't knew there was a discord for closed beta back then :/
You already have it
@gleaming vector talk about a "partenership" ๐
@opaque iron you can apply for partnership through the website. If you are selected you will be contacted. There's not much else anyone in here can do for you.
Dud does anyone have any idea why I get freezes like every two seconds sometimes
i5 7600k, R9 280, 8GB

I meant the tester role from 2016 not the 2017 one
Blue tag is only for Alpha testers.
Beta testers are all green. 2017 doesn't really mean anything.
Ah okay, thanks ๐
My friend bought SSD and after he installed windows and pubg his game wont launch at all
before that it was running completely fine
we've tested some things like launching windowed, moved the game to hdd and uninstalled and installed the game back
@viral monolith have him try these steps - http://forums.playbattlegrounds.com/topic/4469-connectionsteamlaunch-issues-a-comprehensive-guide/
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
Most often the issue is caused because of a missing Windows update
so the pioneer cases reset today and all my friends were able to buy them back up to 7k but for me it went to 700 but after i bought that one it instantly went to 7k, is this a known bugg?
that also happened to a friend of mine
it does say 41th pioneer yeah
Do not spam click
hi just a quick question for anyone that can help... if i have the Beta files installed on my PC would i still have to redownload the whole early access game? or do the files carry over?
The beta doesn't carry over afaik
I did uninstall before I downloaded but my config did carry over. So idk.
guys a friend of mine gets application error blablabla (hex numbers) cannot be written to memory
his gpu is Nvidia GTX 670 and he has dual channel 8GB memory running at XMP profile so everything is fine besides this game
Did he update his graphic drivers?
also go thru this post - http://forums.playbattlegrounds.com/topic/4469-connectionsteamlaunch-issues-a-comprehensive-guide/
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
Then have him submit his specs on that post.
Anyway I can apply for mod?
Are there issues with the rewards???? can't buy any.. and have enough points.
Hi i just had a BUG while the server lagged i tryed to Open crates. well i didnt get any Crates but now i am at my 11ยดs Crate to open while having only 3 crates opend jet http://steamcommunity.com/sharedfiles/filedetails/?id=892801640 http://steamcommunity.com/sharedfiles/filedetails/?id=892801536
@viral monolith That is a known bug that occurs when you spam the buy button
just say i was in a game and didnt saw the texture of buildings, so i can see all the guys inside buildings and kill them like no walls
@tranquil tree It's your graphic card ๐
8 go 3000mhz ddr4
Very Low / Low / Medium / High / Ultra ?
medium for shadow and foliage ultra for texture and hight
i play like cheater ๐ข
x)
And you see items x)
@weary warren RoboDanjal - so waht now?
One modรฉrator or Admin ?
I have a Big Problem, I don't recieve BattlePoints after games ๐ข
It makes 5 times :c
It's good :c
?
yeah create purchase or receiving BP isnt working for me
hey can yuou help me?
I brought my self a trenchcoat before i installed the game because i wanted one when i started playing, As you can see in this screenshot https://i.gyazo.com/c341e23ca28338623840cf3a83ae4924.png When i downloaded the game i went to equip it and it how now gone from my inventory, Screen of my inv https://i.gyazo.com/58a471b57dc215408b84b4ae69f76151.png
I would like to know what i can do as i paid for this and it just got deleted
anyth8ing eou
opps ^ Anything will help
@thorny tulip pic of your trade history
its wasnt even tradeable for a week but here https://i.gyazo.com/ae97ea5a4292856b07c026f2f5ef7c13.png
maybe the guy you bought it off got it reversed
thats not a thing and it got deleted once it gave me my defult items
and correction it was tradebanned
caused by clickspaming the button
@thorny tulip You should ask Steam support since they are responsible for the Market
We have problem with money in lobby thay don't earn money and my my friend have a problem with a case he can't open
im not earning coins either
don't know why but it randomly tabs me out of the game for no reason
is there delay receiving ingame money atm? i had 2.1k and got 550coin win and still sitting around 2.4k, feels like my win got ignored or something
it takes some time after the round to show up
I'm not earning coins and I can't open crates.
I tried restarting the game and it didn't solve anything.
I also tried different regions. So can confirm that I'm not earning coins on any region.
Twice in a single matche, i went down to 10% hp
and could not use any medical shit
OMG this game is insane !!! There are many laggg GO OPTIMISATION PLZ !!!!
I had 5 games and i have a lot of lagg and glitchs
Hello @gusty spade they are working on optimization all throughout Early Access ๐
ok ty
i got some coins but definitely didnt get full amount of 550 from my game
Are there issues with games registering ? Pretty sure I had a win that didn't count earlier ...
Help me please ?
Here's a small glance into the future and what it holds for PUBG from PLAYERUNKNOWN: I now want to run through a timeline for optimization of o...
Guys, i redeemed my deluxe code, but I did not receive my deluxe pack !!
I just opened the game, clicked on Rewards, then clicked on the button on the right side and added my key.
Same here, it said that the redeem worked and my items have been added. But I can't see any added reward box.
Putting it shortly. I successfully redeemed my bonus/gift code - didn't get any reward.
rip code.
seems like the crate/reward/coin stuff is bugged out right now.
bad time to redeem codes I guess. ๐
Hey, i want my items ๐ฆ
So are crate and BP just not working at all at the moment?
Can't redeem crates and don't get any BP added after games
What ?
Look that... http://imgur.com/a/ykoXp
Hi @wispy merlin. I'm afraid that I am just about to log off and can't help right now.
As you said you were recording for your YouTube video do you think it would be possible for you to show us the clip of it so we can see the issue ourselves?
@weary warren Yes of course !!
@weary warren I'll upload now ! w8 please...
@weary warren - https://youtu.be/-I18sjE_rCc
So, I can only play on the Asian servers, I'm on the east coast of the US. The US and EU both cause my game to lock up and crash. I'd like to be able to play with my US friends in our region. Anyway to fix this?
Is altering the FOV a bannable offence?
Im not receiving the battle points
Hey Style, this is a known issue. Please hang tight! ๐
Alright
my game just freezes mid game and after 2-4 min the bluehole logo pops up :/
I don't seem to be getting rewards for finishing matches. Anyone else having this issue?
anyone know how to rebind the key for stedy aim/hold breath? I have shift set to crouch and its a little annoying every time i try to do it i duck or stand up
I am @white sable it's not updating for me
do the leaderboards ever reset like seasons?
can any admin or someone in charge say if there is gonna be like south america servers ?
Request it on the forums
anyone else not getting batlecoins ?
anyone else getting a really long "waiting for response?"
ya Lulu
There's multiple people experiencing it, may be servers
All 15 of my friends on list are getting it. And it now says servers are in maintenance.
So, it looks like someone is aware of it I hope? ๐
yeah
PSA We are happy to announce that we will be bringing Oceania & South American servers online this Thursday! #ThisIsBattleRoyale
@tardy bear There isn't any way to rebind that key at the moment.
Can we please get some DUBAI servers?
if there are enought players, why not?
but you need a certain ammount of players for a own region
Where are we supposed to post the lag screenshots again? Server name etc.
Just something, we don't have perm to see #218702979061121025
Fixed
@eternal lake Thanks โค
anyone else got the failed to initialize steam error ?
k nevermind I think it was something with steam
I brought my self a trenchcoat before i installed the game because i was told it was a good investment, As you can see in this screenshot https://i.gyazo.com/c341e23ca28338623840cf3a83ae4924.png When i downloaded the game and got my default items i went to equip it and it how now gone from my inventory, Screen of my inv https://i.gyazo.com/58a471b57dc215408b84b4ae69f76151.png
Any help will be fantastic !
we know about your case and similar cases and are investigating.
thanks
@wispy merlin Your issue should now be resolved.
Btw about this box overpriced (my 20th box, spammed a little too much yesterday) . Will it be reset like normal with an update? (since I bought only 1 box at 700)
any idea why i cant buy crates anymore? i got enough coins and restarting the game doesnt help either
can any community team help me, i missed out on filling the form fort he alpha tester i got told that thats wha you deal with xx
A bit too late for that, sorry.
@ember delta Are you using any launch options?
rahhh shouldnt have moved house shit timing
Do you have multiple monitors? I think it has to do with not being true fullscreen
I believe someone had posted something about it but I can't remember what they did to fix.
yes 2 monitors but I had this issue when I used only 1 also
@ember delta Have you changed anything else in your gameusersettings.ini file?
You haven't changed anything else in there at all?
well it got me into 40 fps but still nothing over 62
62 is a vsync lock
yep I thought so
It's disabled by default in game
I had issues with this and I could only solve it by doing two things
You're using NVIDIA?
yep 1060
Right click on your desktop background and select NVIDIA control panel
Under 3D settings go to Manage 3D settings
Go to the Program Settings tab
- Select a program to customise
Either select PUBG from the dropdown, if it's there, or Add it
@pearl shuttle any updates on how long it may take to get my items back?
Here you can Download Display Driver Uninstaller, this Display Driver Uninstaller is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, with...
I recommend downloading the installer you want from http://www.nvidia.com/Download/index.aspx?lang=en-us
OK will have to look later as going to work soon thanks for the help @weary warren
then running DDU and following the instructions to restart in safe mode
Using the "Clean and Restart" is best
I had this exact issue as well, I know the frustration
Thanks hopefully I can sort it later and can turn shadows back on lol
No worries, just make sure to do a complete wipe with DDU and reinstall.
If you run into issues let me know.
will do thanks again
Is there anyway to use the discord emotes from mobile? All I can seem to find is my regular emotes on phone
You can still type them I think
Hmm what's the pan emote called


Yeah, so pan is :pubgpan:
Once again, To go to the rescue! Thanks man
No problemo. :)
@weary warren How you do the quote like this ?
Are your circuits overheating Robo? Lol
Tilde key ` three times to open then the content then three more to close
with space?
@weary warren @digital glen Thanks
๐
hey, your english is better than my german
Will there be a match history like A3B3?
there will be history, replays etc
all channels seem empty with message "You do not have the permission to view the message history of #channel" ???
like now general chat is showing a lil white indicator that someone wrote something there
I click on the channel, I cant see nothing
ยฏ_(ใ)_/ยฏ
same happens now in #289803867380514827
I see there is new messages there
but I open the channel and its all empty with the above stated message
How long have you been in this server? @sweet egret
joined today
When
during the afternoon, maybe 3-6 hours ago
Then idk
@full condor @keen fractal @weary warren @frank moon @jolly cypress Regular users can't see the message history of any of the channels, is this intended
Yes. And you are not supposed to. It was set that way for a reason.
We're not here to question, only to serve. :D
reason? someone always wants to feel like the boss ๐
do I need the "tester 2017" role in order to post in #285655576216862720 and if so, how do I get it?
Check it now.
fixed, ty :)
๐
@wide cypress Hello Sammie, i was a first wave alpha tester, but missed to claim the fullversion. Is there still a chance to get it?
i think it's too late for that
Hello, why i have 48th crates ? And i must paid 7,000 points???
did you clickspam the button?
Hmm.. maybe :?
it's a known bug if you spam that button
i think you need to wait for next weeks reset
@opal heath That time has come and gone, sorry!
@weary warren oww noeeees
This is the screen I get everytime I load up
Nvm that last post. Its working now, sorry!
Steam goes down every tuesday for maintenance
buddy of mine has only bought 3 crates and now it gives him this for his next one...
@edgy star because he spam clicked, known issue
@weary warren Thanks your fps tips yesterday turned off vsync lock I was getting
Nice! Did the DDU do the trick then?
seems to have
Where is the dev blog plz ?
Robo saves another victim!
guys, how to uninstall PUB CB from steam
when its gone from the library?
i cna see it in the steam folder, but i cannot uninstall it, cause its missing from the library, and i cannot delete it
what happens when you try to delete it from steamapps/common folder?
it says i dont have permission
just delete the "Battlegrounds" folder in steamapps/common
Its probably the folder protection from windows, is steam installed to program files folder on C:/?
Right click on the folder, properties, security tab, Edit permissions should solve that for you
its on D drive
Have you checked in add/remove programs in control panel if you have an option to uninstall it from there?
np
Will the fix to the lobby guns also help with audio clipping in game such as when the bombs drop or when multiple people are fighting each other in close proximity?
@fringe sage Card temperature? Does it happen on any other games? Or any other UE4 games?
My suggestion would be to then report to AMD so that they fix it
here is the link
I also use Radeon and have no such problem, so it might be specific to your card
Thanks for the help , will do that
np
Ive seen a couple other people reporting the same problem on reddit
with different cards
prolly a driver issue
hmm, im on Fury X and I think on 17.1.3, no artifacting
or 17.3.2 even as crimson reports
im on 17.3.3
Yeah I just checked, new ones are out, will have to update and see if perhaps these drivers are the cause
Is there going tto be an nVidia driver for PUBG?
How to i get the "Tester 2017" role?
@viral monolith To late
http://prntscr.com/eq1ap5 what is this?
@viral monolith preorder deluxe set skins
Tester 2017 you gotta be like me own ppl with pistols who are fully geared 1vs2
yeah i did how can i sell it as a set? @tranquil tree
if u opened its too late
oh rip
Can you find out for me??
could use that info too, have one flying around
Had it since release but my PC has been RIP.
My "Glass half empty" kind of guess would be that the code is invalid when the game officially comes out of beta
Hey @pearl shuttle You're pretty and I love you... Do you have any input on this matter? โ
Hm, I don't know if pre-order codes expire. They shouldn't really. I can try to find out.
pre-order codes don't exipre.
thanks
@wind rover Sometimes yes, sometimes no, it seems there is something that causes memory leak, sometimes it lasts for 5 matches, and sometimes you have to restart every second match
Alright thanks @halcyon crater - Will probably be sorted soon
actually never had that problem
I think this belongs here
Report cheaters and bugs under appropriate section on forums.
I can't view WIP history anymore ๐ฆ i used to see a lot of them
Most of us can't either @tender raven Maybe will return in the future....
im having problem launching the game today . its stuck there
so because i moved house and was unable to fill in the fourm for the alpha testers its too late for me i think thats unfair because i had no way to do it
@open crescent Give this thread a shot! ๐ http://forums.playbattlegrounds.com/topic/4469-connectionsteamlaunch-issues-a-comprehensive-guide/
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
is there a good way to reset all settings in the game? i was fiddling with graphic settings one day and when reverting back to my original ones it looks 10x worse and blurry and jagged edgy than it ever did before
turn on anti alliasing or what ever it is
AA is a blurry mess
ahh
@livid plinth you had a week, it was entirely fair, you had the same time as everyone else
well not when i was moving house and everything was packed away
Well, everyone had the same chance
not everyone was moving house tho you see what im saying
And not everyone filled out the form
yeah but i wouldve if i could
You have a phone right?
dont have discord on it didnt know it was on phone
You missed your chance, same as other people
Hey guys. The store had a time limited sale that I missed last week, think they'll honor the price anyway?
This is how you sound.
well not cause that isnt as important i couldnt care about that
Steam gave away chivalry, I couldn't grab it, would have if I could, still fair
Free game I missed because I couldn't get it
Same thing
what was you doing in the time u missed it?
I moved myself
what from your gaming chair to your kitchen
went for a walk did u
Gas prices went up, I didn't get gas yesterday. Still fair that I paid higher prices today. What you were doing instead of getting gas was irrelevant. I think it's time to move on Tom.
Down to shit talking, ok, I'm out
its just not the same tho
i know what u mean dont get me wrong
i know where u come from
yeah in abit hacksaw
It's exactly the same, I moved, you moved, I missed out on a free game, you missed out on a free game
Are the crates fixed yet? My game still says I'm on the 19th crate for a few days now.
I should only be on my 3rd or 4th crate
Sorry for that @night current they are aware and working on it.
Does anyone else have this issue?
I swear this is annoying it happens a few times a night
"the instruction at 0x00000000 referenced memory at 0x00000000" My google searches have come up empty. Has anybody seent his crash when transistioning from start up island to plane?
And if not, where can I properly send a bug report? It doesn't happen every game, but it happens pretty often.
Seems like almost nobody is talking about it on Google.
@lusty aurora There is an answered Question to this on Microsofts Help Forum, you might want to give it a try.
https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/explorerexe-error-the-instruction-0x00000000/90fcabb4-f947-4331-9836-e900d65e48fa
I saw that, didn't think it'd apply. I have Windows 10 and have had my hardware for a while. I'll check it out. Haven't seen the error in any other game, so I figured it'd be the game and not my OS.
Thanks though @viral monolith !
how do I invite people to this discord?
It's in the announcements
I used the search it's not there. Every discord.gg link is to other discords
so again I ask, How do I invite people to this discord?
@worldly lance
afaik this one is for this discord:
https://discordapp.com/invite/battlegrounds
Thank you simple
anyone elses servers just crash?
its was fast was just wondering if the update was early or something
A tweet will usually go out before the servers are taken offline for updates.
If you managed to catch the server ID please post it in #295265133746454529
Game crash randomly during game any help pls
This happen a lot? Also is there any code?
i know people are playing already but im just says waitig for response
steam already updated
nvm
@eternal lake I would like to talk to you in private if possible
About?
it says in the bottom i got 2.1.38
but doesnt work
wait
it actually works, this message box is just, uhm how u say, like "in the way"
Any have details about the rendering system on graphic? I hope it does not make other players invisible like in H1z1 after certain distances outside the rendering limit, or will the render only affect the terrain and map?
render distance in h1z1 doesnt make anyone invisible xd
its only a bit foggy outsite
yes it does if u look with a binoculars with a very short render distance - players pop out magically, or maybe it was a bug with that item.
idk never used binoculars
played h1z1 since they release the game
yeah both
but kotk nope
ok maybe I notice that bug in the survivial mode
yeah
you can change your render distance already in the useroption files
so you can try yourself
^^
in player unknown i mean
i hope they make cars render a lot earlier
They added an option on graphic I think after this morning patch update.
ah ok
yeah I agree, vechiles are hard to spot.
I just got killed by a guy shooting shotgun rounds with a UMP?
So fricken confused
i want to speak with someone about some proposition
someone who can speak with me about tournament
Can anyone confirm what the ping lock will be set at? Im playing from South Africa on EU servers as the best connection and getting worried that these changes will stop myself and friends from being able to play at all
Nothing has been confirmed yet but there will be considerations given to people in different countries who want to play together.
TY
last Game i wanted to sniper someone ๐ and my screen went black^^ i was on the desktop and cant get back in the game :/
first time i noticed this
view distance levels translate to what ?
Anyone here got a working solution for sound i have a few people asking about it on stream. (problem they cant hear where the shots are fired from and hit detection dosent help ) we also tried diffrent settings on headsets from surround to stereo. we are running out of ideas
@wide cypress also have been asked if they change the fov in the engine.ini is it banable
try to disable 7.1 sound
just said we have Moog
We have tried everything with headsets
iv seen there is a config file you can change the sound but i dont know if you can be banned for changing them ? thats also what we are hear to find out
i dont want to relay false info on stream
for fov is this bannable http://steamcommunity.com/sharedfiles/filedetails/?id=891838252
for sound we have another steam guide but same question as above
Nonstop getting alt tabbed outta my game
on main menu.
and now it's only wanting to stay open on my second monitor. WEird ๐
higher fov is prob bannable
but modifying configs to fix sound aren't
but i think the main problem is sound devices in ur system
stereo headphones setup should fix this
dude we have tried both stereo and surround settings on 17 diffrent headset all show the same problem
No hit detection or sound where shots are fired from
its not our first game nor our first time working with sound or file to fix it. We are just asking if anyone has a fix for it via config and also if its banable if you edit files in the game folder
we need to be clear with devs/community before we annoce a fix on our stream
Just kidding apparently its cause I did alt+enter to fullscreen last time
i read about sound problems on reddit
and wrote only what i know
anyway good luck with solving this problem ๐
@tiny jasper 17 different headsets on the same PC?
6 on mine and bonnys rest on stream team around the world and viewers who also are trying to help show same issues
Do you have any recordings of these sound issues?
Okay
Would be useful if you could get one or two and we can compare what we both hear
IS this just for gunshots?
is crossbow deleted from game ?
not that i care, but my friend is talking about it alot atm not seeing it xD
@late latch PU said on the last twitch/playbattlegrounds stream changing FOV is allowed if you figure it out how, go watch the VOD around the middle
uh i just lost everything. all my BP and all my clothing.
i got stuck there
@flint nymph http://forums.playbattlegrounds.com/topic/4323-stuck-on-objectsplaces-post-screenshots-here/ Please post that here ๐
Hi everyone, in order to cut down on the many stuck posts, kindly post your screenshots and clips in this thread. Please make sure that it hasn't alre...
I think Battleeye hangs if Faceit Anti Cheat is open
@mods is matchmaking down? I just waited 4+ minutes for a NA solo match and it didn't pop
go to play a solo. get into the loading screen and it crashes every time. happen to anyone else
getting this when I start the game.
foxiebro is a completely unrelated adware, propably for downloading some weird program
If you're having problems with BattlEye please follow this guide http://forums.playbattlegrounds.com/topic/4469-connectionsteamlaunch-issues-a-comprehensive-guide/
Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, Universit...
how to change the fps limit from 80 to 144?
there is no fps limit
try lowering the settings or wait until client performance gets better
but it is limited to 80 for me
even when I change it from ini to 144 it did work like once
but then again it went to 80
and its still 144 in ini file
there is a limit afaik and it's 144. not sure why it would be 80 for you.
yeah I dont know why it is 80 for me
and its not because of some other program since it was at 144 cap for game or 2 after I changed it in ini file
hmm
now I checked and I have 144 limit when I launch game in menu
but when I do my first click anywhere it goes to 80 limit
nvm found it... had 80 limit in my rivatuner for some reason
did they improve game performance in the patch yesterday?
feels like it
Super confused, I can only matchmake on AS servers without terrible rubberbanding. I reside in NA and would like to play on NA but NA and EU crash my client and SA has really bad rubber banding for me.
there's anyone getting worst performance after this patch? I'm getting less fps with same config (all ultra less folliage and shadows) even with the new option on low (distance view) wich is supoouse to give me more fps than before. My pc is an 4870k and 1080 gtx and i cannot understand how it can be going worst than prepatch.
4790k*
how?
Restarted steam
Then waitied it connected
Still really really laggy tho on Eu servers
can't connect server after server update
i see a lot of Streams with a High FOV is this ok to use ?
Yes it's okay
Devs are adding an option soon I think
Follow up question to that, how do you change FOV?
watch in steam community there is a post
this there Developers Statements to the FOV @ MODs / COMMUNITY TEAM / DEVs
http://steamcommunity.com/sharedfiles/filedetails/?id=891838252
according to yesterday post about FOV settings
Is it confirmed not breaking rules by changing fov ?
yeah, in one of the q&a's
"If you find a way to do it, good luck. We are not officially supporting it yet" or something
https://gyazo.com/130a8a910dd34c2df4e042f17ad2f041
i just played few matches with a friend and soon as a 3rd friend joined it says offline
having some major issues with the game, but my computer should be more than capable of running it on the settings I have set. If anyone knows how to improve game stability as far as memory and disk usage go, DM me
Hello guys and gals. First off i love the game so much but i find this very annoying while playing the game. Every time i die and i am about to leave the server by pressing the "exit to lobby" button game "crashes". Task manager shows it's not responding. Do you have any idea what would cause this?
I have reinstalled game couple of times.
@viral monolith Post PC specs. It'll help. Sure someone here can help you.
Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz (4 CPUs), ~3.8GHz
8GB RAM
AMD Radeon R9 200 Series
I hope someone can help with the problem. ๐ I have all settings on default, graphics on low, no launch parametres
Removed clocks from CPU and GPU
the ram is prob at 100% and ur gpu
<@&270373260322013189> Hi Team. I was just wondering about a post that was mentioned about few weeks ago about getting a key after the beta was over for Registered Alpha Testers (2016). I was just wondering if that is still a thing and if I do qualify or not.
That offer ended a few days before the early access release, sadly
Hi @austere gazelle. Unfortunately you're too late to claim a key now.
@weary warren We were suspose to claim a key..There was no mention about claiming a key rather that we get informed when our names get checked to see if we qualify
@weary warren Maybe we are talking about a differnt claim. I do have the picture if you would like me to upload to show what Im talking about
There was a form that was posted for Alpha testers to fill out on the 17th February with a four day cut off period.
It was posted by Sammie in the #๐ฏโgeneral-announcements channel for everyone to see.
@weary warren Welp thx for the help. 2 bad I missed it..I appreciate the quick response ๐
Hello, not sure if this is the right place, but this "bug" presented itself to one of the players on @velvet sphinx's squad last night: https://images.discordapp.net/.eJwFwVsOhCAMAMC7cADKQ4F6G4IEjUoJrdmPzd59Z77qnbfa1CEyeAPYTy40d81CM7eqG1G7ax4n60IPZJFcjqd2YbDOJRejNzGtxmAICziMzqLHFDGhX4wN8Par06fr0Zv6_QEJRCLy.RXlpBTwIupJfFYM_sqODuahBff0?width=829&height=469
The building did not render.
That kind of thing can go here: http://forums.playbattlegrounds.com/topic/4041-missing-texture-of-buildings-can-go-through-walls-and-more/
Date Seen: 18/03/2017 Information: played one game before, no problem. after this game restarted game and bug was fixedBug Description: Could see t...
๐
Any known fixes for the "No medical items for you" bug?
Couldn't use them with a hotkey nor by clicking from inv. Tried dropping and picking them up
shooting fixed it a few times for me
Can someone help plz, my friend cant laucnh the game it says "steam failed to initialize"
Am i supposed to just wait or is something wrong with servers?
Lost Connection to host. (2.1.28 - 040936)
Lost Connection to host. (2.1.38 - 7101D9)
2 games
@tranquil tree please post these in #295265133746454529
wtf is my game doing
https://cdn.discordapp.com/attachments/266645949047242754/297501602439495680/20170331174428_1.jpg i see this every time i launch
call them and ask them to fix it
but check the email first, maybe it's just a temporary issue
Why does my game tend to get stuck in loading after end of the match? I srsly hate it. It's not every single time but its like 30-50% chance it happens. I have that since the cbt and I don't see a way to fix it.
It never happens to my friend.
if it makes you feel any better it's probably best to restart your game between matches anyway for performance
No, it does not. It doesn't look very good on stream and I don't have any performance issues with game running for a longer period of time.
it doesn't look good on stream because you restart your game?
it only takes a few seconds though right, unless it gets stuck again when you launch it
it might be something to do with your hard drive but that's just a guess. maybe try moving the game to an SSD if you haven't already
Are they gonna make reviving stop bleeding?
Or is it just gonna stay as it as @everyone
I believe downed players will continue to bleed out @hidden urchin
Ive encountered a crate bug, apparently im on my 48th crate, but really i was only on my 2nd or 3rd when magically it changed to 48, this happened a couple of days ago (I thought it might reset back to 2 but I was wrong) not sure what to do here
Dam
Lobby freeze refresh button doesn't do it's job...
Clicking reload 4 fucking times before the bitch actuallz does. Gets me killed. great
Does the action 3 times and nothing. 4th times a charm right. ๐
Looks like reporting a player is not working on En Masse for PUBG
Nm. Got it to work. Signing is a dick
@exotic ice do not spam the button
When I leave duos after spectating my teammate the main menu doesnt load. I end up needing to restart the game and it sucks. I would love to just cont. playing your lovely game match-after-match. Please figure out how to fix this lol. TY
Friend of mine is getting Generic error + white screen. Does it have to do with battle eye not being installed? where would he get that?
BE is included with the game, you don't need to install it
he ended up fixing it. The steam DLL file was corrupt. he was able to delete it, validate, and get a new one.
Same
EU down ๐ฆ
this^
PSA We are looking into the problems you are seeing with the EU servers. Please bear with us!
seems to be working now, i got a game almost instantly at least
Cheers for the update ewan, I'll try to confirm now.
aaand the server crashed with 18 players left
don't know if that's related but i'm going to play NA for now
@weary warren @viral monolith we found a game breaking issue last night tho dont want to post it on forums as can be exploited - please pm me
You can PM me, I don't have any restrictions on.
When will the pioneer crate price reset
Sunday/Monday depending on your location
Wags is correct, as usual
๐
Is there something like droprate system where you get higher quality items when buying pioneer crates?
Say if this is the 3 pioneer crate I buy will the dropchance for a item increase?
no, i think all cases have qual rates
Oh ok, thank you๐
is it just me or are footsteps none exsistant unless they are in buildings
@wide osprey Do you mean your own footsteps or other players footsteps?
is there any way to check ping?
others @clear skiff
ive had this problem as well
should be a known bug, happens sometimes
hackerperson/people? in match on 3F7667 and i get shot at out of nowhere http://www.mediafire.com/file/6waw9n6x11bsa62/2017-04-01-2144-30.mp4 would make a player report but i don't know which player to report
@wise island Report it in forums under bug reports so devs can see it. ๐ They can't fix what they don't know.
@tender raven
hey guys quick question
someone told me to edit AspectRatioAxisConstraint=AspectRatio_MaintainYFOV
it supposedly increases your fov or the amount you can see? is this allowed?
i don't want to tamper with stuff that they don't want touched
Having issues with hit registration and client lagging. I'm seemingly behind the server by a second or two as I'll get hit markers(blood) but they don't seem to do damage or I'll take damage after running behind a wall. As I get into fights like these my character keeps stuttering a few steps forward or back like the server doesn't know where to put me. This isn't the same as beginning latency issues where you rubber band all over the place
I never had these issues in any of the betas or opening week
Good Lord.. is anyone else having massive issues with audio?
I get into the match and the audio breaks to the point where I have to take off my headset
@everyone do ppl actually get punished for team killing?
never heard of it happening
yes they do @hidden urchin
So i cant report players in the Report-a-player section so im going to do it here
https://streamable.com/zjot0
sephriomnislash using aimbot
Use the forums
@wide cypress can we speak on privet i want to speak about working together Poland>PUB
when do the rewards reset?
@peak tulip you can't report there, because you have to report on the forums
Hello, I have the problem that is displayed to me I would have 120 boxes already bought or bought
@Tuersteher#3139 does it even matter? that price won't go higher anyway
Is there a hot fix or something I can do? Because I would have a lot of boxes that would cost little, which I would like.
No you would not have, around 5 crates will get you on this price and then it won't rise higher
ok
@peak tulip Reporting here is useless and is like screaming murder with your lips glued shut. The ppl who need to see it won't.
and personally, looking at the clip you posted it just looks like a good shot. i've hit multiple shots like that. if you don't have a helmet it just takes 1 bullet.
if you spam that button, you can "skip" the levels and end up at crates for 7k
they get reset every sunday/ monday depending on your timezone
Or Maybe to open more
http://i.imgur.com/qhLwo8R.png ive been getting these randomly since the game release
sending them helps the devs to fix it
ive done plenty of them
Does anyone else lag when pressing tab to open up the inventory ? i thought they fixed that with the recent patch but im still getting micro freezes here and there
Sick of my crates being messed up...waiting like 20 games at a time until I can open one ๐
just wait for the reset
i have had a sound bug for a long time now: i hear nothing from directly behind, if someone shoots me in teh back from close i still hear nothing. It's so freaky, in the lobby if i turn my back to the tables where people are shooting eachother my games goes super silent mode, i turn around, all hell can be heard again
@peak tulip You were hipfiring at like 130m away. With no helmet, it's easy to get 1 tapped by someone with an acog even though you have the jump on them.
@coarse junco It's been 7k crates only for about 2 weeks
what? mine got reset once a week and i think that should apply to all other players
are you sure your crates weren't reset?
Nope, I've been at the 7k crates since like 3 days after release
maybe you should submit that as bug on the forums
it ended right above a bunker.... i glad the last guy in it killed himself but it could have gone forever......
@viral monolith Thats not supposed to happen.
Oh really? Kappa :D duh
@lament ridge eventually the circle envelops the entire map and it comes down to who has the most health
host closed connection?
i got stuck in some barrels
i have an infinite falling animation
is there anyway to get out
try jumping, walking crouching etc for some time
sometimes you get out, sometimes not
check if your location was already reported on the forum. If that's not the case, please share it there, it helps to fix it
is there any current fix for my game stuttering every 2-3 seconds ๐ฆ
Do you use a potato instead of a PC?
these are my specs
i wouldn't call it a potato but i dont crush benchmarks
What are your ingame settings?
Also have you added launch options?
very low everything and i have all the launch options
i even play it at 1280x720 and its the same
I never used the launch options and I've had less issues than people that do use them
Even in the beta, I never used them and had less issues to people that did
The eu server is unplayable for me
2 days i cant play im teleporting
and rollback
Its so sad I live in the EU and US servers are a lot less laggy
@clever shale Same xD
I live in EU and the servers are down for me atm, anyone else having issues with that?
Welcome to the early access life bro
has anyone had problems opening crates? i just opened 2 pioneer crates and it said failed top open and they disappeared so i wasted my points ๐ฆ
and received no items
@zenith barn Happened to me in closed beta almost everytime...the best thing is too buy crates one by one and opening them after buying them
Well... you sent that report right lol
Ive sent multiple of them
Good. You could also post on the forums
I would think there is a log file somewhere that would have more details that perhaps you could link
it didnt crash at all before game release :(
Perhaps check the integrity of your game files through steam? I would do the basics first. I would say its from being in early access, but errors could also arise if your GPU is pooping weird
Im not an important person here, but Id do that first, check the intregrity... perhaps that might work, if not then its probably just because its in EA
But Ive had it happen to me a few times
where the game would crash, Id send the report, but ive also had it happen where the game just freezes and I have to manually close it
Dont worry bro you are not alone
Ye i did reinstall the game completely and ive been sending crash reports most of the times
i tried with launch options and it didnt do any difference
now im trying without them completely
its not like i get crash every game but pretty often though
I dunno bro :/
please help me find out how to figure out where the fuck people are
i managed to insert myself into a shootout between 3 different parties, replacing one of them and i only knew where one other person was
Where can i post footage of a bug?
everyone here always says to post on the forums
found the bug report thread http://forums.playbattlegrounds.com/forum/10-bug-reports/
^
!links
PLAYERUNKNOWN Creative Director: https://twitter.com/BattleRoyaleMod
Twitter https://twitter.com/PUBATTLEGROUNDS
Facebook https://www.facebook.com/playbattlegrounds
Twitch https://www.twitch.tv/playbattlegrounds
Forums http://forums.playbattlegrounds.com/
Wiki http://battlegrounds.gamepedia.com/PLAYERUNKNOWNS_BATTLEGROUNDS_Wiki
Website http://www.playbattlegrounds.com/
Steam http://store.steampowered.com/app/578080/
**PLAYERUKNOWN'S BATTLEGROUNDS
#ThisIsBattleRoyale**
๐
Does anyone know why the game basicly breaks my comp? Like the first time i ran it was on launch day and it blew out my psu. And i got a new psu today and ran it again and it almost did the same thing. No other game does this? It black screens me and resets my pc.
Hey Sin, come fill out a bug report and we can see if we can help you! http://forums.playbattlegrounds.com/forum/10-bug-reports/
Encountered a bug or issue? Here's your spot. Remember to include whatever details you can

