#🤝│community-troubleshooting

1 messages · Page 36 of 1

viral monolith
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@south bramble I think you're supposed to message BGPartners on twitter if there's an issue with no email

dire hamlet
boreal ivy
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@south bramble The email should be from Xsolla. If you can't find it anywhere contact Xsolla support

hard pewter
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Correct.

viral monolith
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@dire hamlet That's the oine

hard pewter
#

Xsolla handled key distribution 😄

south bramble
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I do not have twitter 😦 I'm old lol

pearl aurora
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lopl

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what's that got to do with twitter!

dire hamlet
pearl aurora
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i'm old an i hjave a twitter!

jaunty pewter
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^

hard pewter
south bramble
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thx 😃

dire hamlet
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@hard pewter wrong link, thats for developers looking to use xsolla

pearl aurora
#

this help channel is more lit than the general chat ^.^

hard pewter
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Oops!

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LOLz

pearl aurora
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lol

jaunty pewter
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just like PUBG servers xdddd

latent niche
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Where can I redeem for my clothing?

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Any mods?

pearl aurora
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should just be with your key smithy

pale plover
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@latent niche email you received should tell you how

latent niche
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Someone said it will need to be reentered

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ok thanks

pearl aurora
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if you look at sammie's post in anoucemnts

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i think it mentions it also

shrewd comet
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@hard pewter did it let you create your nickname?

opal finch
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@pale plover If i send moeny to a friend and he buys me the game, theres no problem with that isnt?

oak flax
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what we do if we had the bug with char creation ? says name already taken cuz I enter it 10 mins ago 😐

hard pewter
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@shrewd comet Sir yes sir.

pale plover
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Wht you mean Omega?

pearl aurora
#

If you pre-ordered, and received an email from Xsolla:

  1. Please do not delete the email. If you have ordered the Deluxe Edition, you will need to use the same code in the Rewards menu to get your set of PLAYERUNKNOWN skins.

  2. If you already did, please contact h.xsolla.com for support.

  3. If you have any issues including code redemption, you can also contact h.xsolla.com.

hard pewter
#

@opal finch If the friend Gifts it to you in Steam

nocturne agate
#

still cant create my nick...

hard pewter
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@nocturne agate Still working on it

rocky sorrel
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took me a few tries

nocturne agate
#

5 minutes they said...

opal finch
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I mean that if a friend gifts me the game i can still play it on my region or should i wait for them to fix the payement thiing?

shrewd comet
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approx

nocturne agate
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early acces all will be better they said

oak flax
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@pale plover what can we do if we had the bug with the username it says username already taken 😐 and I try to use it 10 mins ago

frozen ether
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void idk

thin sky
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@nocturne agate lol

cosmic pollen
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ppl gonna outrank me already cries

rocky sorrel
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it might be already taken?

frozen ether
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i'm waiting til its fixed, most my usernames are taken

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nah

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they didn't wipe the beta/alpha names is the issue

delicate marten
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i dont know if my name is really taken or if is a bug 😄

tight heron
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just wait few mins guys, launch a game even if early acess isn't easy

rocky sorrel
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my name works

pearl aurora
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you guys have to understand with any launch or release there are bound to be issues. or job here as a community is to suppor tthem and help resolve the issues by letting them know waht they are. 2nd part is being patient and giving them time to fix it

rocky sorrel
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same as in betal and alpha

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beta

hard pewter
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@pearl aurora Well said, but swap prioritys. #1 be patient. #2 report bugs 😉

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wow spelling champ

pearl aurora
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yeah i'd liek to but htat's not how people usually look at it

hard pewter
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priorities*

pearl aurora
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they come in with a problem then want it resolved immediately ><

spiral geode
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ay bois how do i change my name

frozen ether
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my only issue atm is

cosmic pollen
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u cant

frozen ether
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do I make a random name and be offered a name change?

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i don't want stuck with something I don't want to use lol

hard pewter
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@spiral geode As far as I am aware, names are perm

spiral geode
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fuk

hard pewter
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@frozen ether I'd wait the few mins it'll take to fix it

vernal axle
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is there oce servers?

hard pewter
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@vernal axle Currently US, UK and Asia.

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US=NA

broken crane
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I would say that they will allow us to pick another name

cyan robin
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yeah just chilling waiting for the name thing to be sorted

vernal axle
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will there be oce?

pearl aurora
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depends on how easy it's gonna be to do that for the team

broken crane
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Because I dont wanna get stuck to a random name due to name registering errors -.-

frozen ether
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yeah... just be patient

pearl aurora
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if they don't have something setup to accomodate that it might be harder tahn ya think

hard pewter
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@broken crane Swimple solution. Don't register a name yet 😃

broken crane
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already did

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😄

frozen ether
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but the game is RIGHT THERE GRIMS 😛

pearl aurora
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lol

frozen ether
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ONE SCREEN AWAY GRIMS!!!

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lol

pearl aurora
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well that's your priority then 😄

proven nest
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One question... i was alpha and beta tester... i think i can remember when someone said that testers dont have to buy the EA PUBG. Any word on this? is this correct or not?

rocky sorrel
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anyone using the better fps launch options on the EA ?

frozen ether
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nah i'm good I can wait

pearl aurora
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1 screen away with a weird name

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or wait 😄

hard pewter
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@frozen ether Right? I am looking at. I hear the music. But I decided to help @pale plover and @ocean shard with you crazy folks.

pearl aurora
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< i'm helping as i'm still waiting on a key anyways Lol

hard pewter
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@proven nest There was a form you had to fill out, I believe.

frozen ether
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i'm just going to go with bigboybiggieboy that has to be available

pearl aurora
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lol

frozen ether
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too many characters.. nvm

static wolf
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well i hope they can get the nicknames thing sorted out because having to use my backup name no one is going to know who I am in game anymore.

pearl aurora
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was gonna say i'm sure that's over 14 characters 😄

hard pewter
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@static wolf I hear ya fella. Should be soon (been +10mins since their first ETA. Oops :P)

cosmic pollen
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actually been 15 mins already

frozen ether
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okok i got one

cosmic pollen
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PLAY BATTLEGROUNDS‏ @PUBATTLEGROUNDS 15m

pearl aurora
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and i'm sure they've been working dilligently for each minute thats' passed since then ><

static wolf
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yea i've already told my squad to just get someone else and play without me, guess i'll just play later lol

pearl aurora
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people always give me that vibe that dev's do this on purpose during launches just to upset ppl Lol

frozen ether
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my username shall be "nonameflame"

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ok that was bad.. idk

pearl aurora
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or like that's how they come across. Believe me these guys dont' want any problems more than we do as players

high breach
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@pearl aurora You didn't get the pre-order/alpha key yet?

muted quiver
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Are usernames unique or can everyone have the same one?

pearl aurora
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I"m still waiting on my alpha key

thin sky
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ima name my self Taken then

frozen ether
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lets think of some random names while we wait

static wolf
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I think they are unique

high breach
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Using Gmail?

pearl aurora
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yeah

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i've checked my spam already

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it's not in there (

high breach
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Check the "offers" tab

muted quiver
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Nice then I was the first one named Wesley ingame

pearl aurora
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i don't have an offers tab

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i have primary social and promo

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i've checked them all

high breach
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Promo

pearl aurora
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<

high breach
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Mine was there

pearl aurora
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yeah i know. i checked it's not there 😦

frozen ether
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user name shall be "boxerbriefbeef"

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ok that would get me banned nvm

rocky sorrel
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anyone know if the old launch options still work?

pearl aurora
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it'll show up eventaully i'm sure

rocky sorrel
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my friend is getting a black screen when she loads in but can hear people and guns and stuff

opal finch
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@pale plover Any info or did you got reports apart from me that has the same issue as me?

thin sky
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@rocky sorrel did she turn her screen power?

pearl aurora
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lol

rocky sorrel
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screen power?

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what do you mean @thin sky

lament sentinel
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i still have the same issue from beta, when i land buildings dont render in properly and i cant loot them and it seems random when it decides to finally render so i can loot it

pearl aurora
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i think how he ment to say it is

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does she have the monitor turned on

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Lol

thin sky
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turn on*

pale plover
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@opal finch I have forwarded the issue to the team. That's all I can say at this point 😦

rocky sorrel
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yes lol she made her character and she gets into matchmaking and loading screen then blackscreen but she can hear people talking and guns so shes loading in

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but black screen

opal finch
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@pale plover Allright Its okay gotta be patient thanks for the help tho 😉

rocky sorrel
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do the old malloc w/e launch options still work?

pearl aurora
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not sure stabby

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has she updated her vidoe card drivers and stuff

rocky sorrel
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thye should eh?

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yea shes got a beast rig and its up to date

fickle jackal
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is it me or the females look ugly as sin now

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also whats a good resolution quality to set

pearl aurora
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the higher the better?

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<

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that ultimately dpeends ojn your system specs and how you like your game to run

dire hamlet
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default is native

pearl aurora
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but the higher your resolution the better it will look

tender badge
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check promotiomns

dire hamlet
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make it lower if you want more fps but it looks like ass

pearl aurora
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if you're talking about resoluion scale then yeah

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it lesssens the resolution you play it to improve performance

boreal ivy
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Anyone else getting a huge amount of crashes in main menu and settings?`

jaunty nebula
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I've had no problem yet, Penoxi =/

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Try running it as an administrator

nocturne agate
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any update?

boreal ivy
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I start the game and about a minute later the game completely blows up

spiral lagoon
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are destructable doors still disabled?

thin sky
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still taken...

dire hamlet
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still broken

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ima wait for them to announce on twitter

thin sky
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@dire hamlet yap

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great any dev are playing and streaming the game

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and*

pearl aurora
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welp i'm off. GL guys. It seems i may not get this key until some time later so i'll just call it for the day and hopefully i'l have it by the weekend. GL guys and have fun! Keep up the great work

dire hamlet
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GL

pearl aurora
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i can't keeep my stream waiting ><

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i was supposed to start at 11 to play but i'll just have to change plans ><

thin sky
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😭

pearl aurora
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GL getting your name @dire hamlet

viral monolith
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anybody else cannot connect?

dire hamlet
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TY

thin sky
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it is 12am now gatta work tmr...

frail tusk
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any update on the name taken bug 😃 ?

pearl aurora
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hehe i liaterly took the day off to play this ><

boreal ivy
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Yeah. Game is crashing for me in less than a minute after starting it. 😦

pearl aurora
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i just looka t it this way. atleast now i don't have to wait for certain times to play lol

halcyon crater
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Penoxi, what are your system specs?

pearl aurora
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so even if i don't get a key sometime today as long as i get it over the weekend i'll be ok.

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i prob won't be able to play until sunday tho (

boreal ivy
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At least I'm generating a bunch of crash reports 😛

viral monolith
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why does it bring to a reconnect page and not connect?

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how bigs the game

halcyon crater
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about 9 gigs

nocturne agate
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nickname is still "already taken"...

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any new updates if they fixed it?

delicate marten
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no 😦

boreal ivy
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Ah, update: It's only happening in loading screen. As long as I get into a game faster than 30 seconds the game wont crash. Nvm, crashed

cyan robin
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yeah still waiting on the name thing

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don't really want to use a different name

delicate marten
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me too

nocturne agate
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@jovial wraith yeah... same problem here

thin sky
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sigh well, have to work tmr...i give up GL you guys, hope they fix the name problem

jaunty pewter
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this nickname thing T.T

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everyone is playing

nocturne agate
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yeah... i hate it

austere tiger
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Since I have been a tester since alpha we were all offered a full copy of the game. However I was just told I was supposed to fill something out to keep my copy of PUBG? Apparently I missed this a couple weeks ago. Is this still available or required?

nocturne agate
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-_- still no update

lethal temple
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@austere tiger you are too late mate, that offer is gone

cyan robin
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@pale plover can you confirm we can use another name and change it back later?

jaunty pewter
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your best bet is to reach out to the community team on twitter @austere tiger

trim bison
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stil no key 😦

jaunty pewter
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most of the alpha testers got them ritz

boreal ivy
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Another update on crashing: Deleted applocal/TslGame and redid the settings, no crashes so far

lethal temple
dark pebble
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This metal cylander in Mylta Power does not have a way off

📎 spot.png
rocky sorrel
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lol thats what you get for landing in a smoke stack

dark pebble
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accidentaly landed and found out hard way

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figured id get it out there so it can be fixed

rocky sorrel
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lol i did it in the beta thinking i was screwed but wanted to see what was in it lol

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it had a crack at the bottom then

dark pebble
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lol its not the big ones your thinking about

rocky sorrel
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might not be a bug though lol you should be fucked if you land INSIDE a smoke stack lol

dark pebble
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its a little rusted water tower i think

rocky sorrel
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oh

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well idk that water towers have doors on them hahah

dark pebble
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rails should deffinitly allow you to jump off but theyres and invisible wall about a foot over the rails so it prevents jumping off

jaunty pewter
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please let us know as soon as the name is taken issue is resolved please T.T

pale plover
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@here Regarding nicknames - you will either be able to change your name yourself or the team will be changing it for you later

jaunty pewter
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oh that works, thanks for the update

pastel granite
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This is not Uplay 😄 Devs want to help you guys, but you have to be patient 😃

brazen wave
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ZING

crisp lark
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So we can get name changes?

iron kindle
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did they fix the small pipes surrounding the mini-powerplant south west of big power plant?

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if you end up falling on top of the small pipes running all around that place you're stuck in the triangular shaped scaffolding

forest umbra
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@hard pewter I'm using GameCapture, but it doesn't wanna hook in

west urchin
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Studio?

forest umbra
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Yup

west urchin
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lemme open up mine

quiet current
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I was in Pre-Aplha testing but haven't recieved the game for free. Could I get some help?

west urchin
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worked right away @forest umbra

forest umbra
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I have tried every different type of Game Capture and it doesn't wanna work

west urchin
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The game defaults in Fullscreen windowed

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don't know if that effects obs capture ability

forest umbra
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I changed it to fullscreen anyway

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still doesn't work

west urchin
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Use anti-cheat compatibility hook - checked?

forest umbra
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yup

quiet current
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anyone know what I should do?

west urchin
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I had to click on something in the game for it to pop up in obs

forest umbra
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Which was?

west urchin
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Anything in the game

oblique pasture
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@quiet current contact an admin

west urchin
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try restarting PUBG

pastel plaza
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@quiet current wait for mod response here, pm mods or admins, tweet community team, tweet devs

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many choices

west urchin
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but only do one of the above

quiet current
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any suggested mod/admin i could PM?

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thanks for the reponse

west urchin
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admins would be your best bet, which one. that depends on their mood at the time

manic frost
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is there a way for people in turkey to purchase the game?

halcyon crater
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Are you not able to buy it over steam?

manic frost
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friend says he doesnt have an option to buy

halcyon crater
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Tell him to try to restart steam

manic frost
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ty @halcyon crater

halcyon crater
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np

normal bolt
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So, as @pale plover mentioned earlier. Do we need to comment here if we got the name taken error, or will we get a notification about being able to change our name later?

manic frost
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@halcyon crater, he still doesnt have a purchase option

normal bolt
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@manic frost Where is your friend located?

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Oh, I saw earlier.

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Game is not for sale in Turkey at the moment.

halcyon crater
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It seems that the game really edoesnt sell in Turkey, atleast based on the info from steamdb

pale plover
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@normal bolt I don't know how it is going to be handled yet but I'm sure there will be an announcement oh how it will be fixed when the issue is resolved.

halcyon crater
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Maybe you can gift it to him and he can recompensate you in some other way @manic frost

pale plover
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The game SHOULD be on sale on Steam for Turkey but apparently there's an issue with MENA countries right now.

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The team is aware of it and are looking into it

halcyon crater
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cool, you guys really are the best team all together in gaming buisness right now imo

manic frost
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if i was a closer friend yeah maybe , but he is a viewer that comes by once in a while

modest turtle
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does anyone know what PUBG sensitivity is compared to CSGO/source?

manic frost
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Ty @pale plover

pale plover
normal bolt
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@pale plover Thanks for the update. Got the error earlier when trying to get my name, and now it says name is already taken. 😃

quiet current
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@pale plover I did Pre-Alpha testing but haven't recieved a key for the game, was wondering what steps I could take to get my copy.Thanks in advance!

pale plover
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@quiet current Unless you had filled out the form couple months back I'm sorry.

quiet current
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pretty sure i did though, i filled out any forms i was aware of, i have ike 70 hours in closed beta alone

viral monolith
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So this name thing, two of mine are already taken because I had them earlier, so if I choose a random name now can I fix it later?

quiet current
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...I mean i guess I'll spend 30 bucks if i have to

tender badge
#

I just got killed by lag

viral monolith
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Welcome to early Access, enjoy your stay sentryLUL

hardy tinsel
#

I use 1 in csgo and 40 in bg

tender badge
#

i was moving throguht the woods then the sound gets all glitchy and now im moving in lag soup and boom boom boom Im dead casnt even turn around fast enough to see whos shooting me

halcyon kestrel
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@modest turtle dpi wizard is working on it. it will be on the site today

quiet current
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what a help channel

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thanks for nothing lol

modest turtle
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what site

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mousesensitivity?

halcyon kestrel
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yes

west urchin
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@forest umbra did you figure out your capture issue? I just had it and alt-tabbing a few times got it to capture again

viral monolith
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Are you trying to capture the raw gameplay? I just set my Shadowplay to Desktop Mode

west urchin
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it was an obs issue ggmatt

halcyon kestrel
pale plover
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@quiet current If you filled out the form then you shold've gotten an email. Check your spam

viral monolith
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Oh okay, turn off Anticheat tickbox

quiet current
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when was the form sent out?

viral monolith
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a month ago

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apperantly

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didnt fill it out either

boreal ivy
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Any news on the crash to desktop/game freeze error? Done all the usual troubleshooting steps

viral monolith
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who would have thought shitty google forms required to get the game lol

quiet current
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Yeah, a month ago I was filling out everything send to me unless I just missed it. I mean I have over 70 hours in closed beta alone, my name is blue, there is seriously nothing that can be done?

viral monolith
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check your spam folder

quiet current
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Right?

viral monolith
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also i don't know why they can't just send us a key in DM since we're obviously alpha testers

quiet current
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hundreds of hours of tested for you guys and im just shit out of luck?

viral monolith
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seems like...

halcyon crater
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@boreal ivy i , did you try updating drivers, restarting pc, looking at the error data?

pastel plaza
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Its probably way easier to grab our emails from a DB than to individually dm us

boreal ivy
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Looking at error data?

prisma breach
#

is there a region restriction cause some of my friends can't buy

quiet current
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they DMed us about beta keys

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i still have the DM

boreal ivy
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Oh, there's a minidump. Thanks for the tip

viral monolith
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sure it's easier, but we were told we will be getting it when alpha started

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now we don't cause we didnt fill out a fucking form?

quiet current
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^

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^

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exactly

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bullshit

pastel plaza
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@quiet current You're probably not shit out of luck, dm them, email the customer support team. so many steps you can take

spiral lagoon
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that was a bot @quiet current

boreal ivy
#

Entitled gamers 😉

spiral lagoon
#

^

viral monolith
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@spiral lagoon so what is stopping them to send the same email with the key in it?

prisma breach
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^

halcyon crater
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Yeah, check it and see which *.dll is affected, then you might find out which part of your hardware is causing the crashes

weary warren
#

For nickname related issues please see the pinned post

boreal ivy
#

Oh, thanks for the tip @halcyon crater Looks like it was "Unreal Engine is exiting due to D3D device being lost."

quiet current
#

laziness

fringe socket
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I think my ISP got angry to me because I started to use Twitch often, now with 50mbits of connection I cannot watch any twitch streams at 3mbits and also cannot really stream

spiral lagoon
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i got my email so idk whats wrong with you @quiet current

quiet current
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obviously a glitch on theur end

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that they refuse to handle

fringe socket
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whenI call them, oh it is not about us, when I tell them I have another connection at home and i works fine, they are like but it is not about us

halcyon crater
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@boreal ivy try new graphical drivers then

quiet current
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now i have to spend 30 bucks

fringe socket
#

I am pissed off as a streamer

quiet current
#

its bullshit

pastel plaza
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They have a friggin game release on their hands, are you kidding me

viral monolith
halcyon crater
#

or different settings, if you cant change them ingame, try by editing the .ini file

quiet current
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YOU'RE WELCOME FOR THE TESTING I DID FOR YOU

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oh and here is my money

modest turtle
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@halcyon kestrel nice cheers

viral monolith
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@viral monolith mind clearing the air about this "you didn't fill the form out you aren't getting the full game" for alpha testers?

gloomy peak
#

😂

pastel plaza
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the air is very clear about this man

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you also had many opportunities to contact support before the release if you didnt fill it out

gloomy peak
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man, talk about being fulll of one self..

mossy drum
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xD

prisma zinc
#

There is a issue with leaning right now as well

viral monolith
#

@pastel plaza not everyone has the free time to hang on discord all day, i been busy around the time that form was announced

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@viral monolith We announced about getting the keys here in Discord some weeks ago! We were quite clear about the process you needed to complete to get the game.

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and to be fair that channel is more spammed than my twitter feed

pastel plaza
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@viral monolith You had an opportunbity to "reapply" yesterday

quiet current
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@viral monolith Dude I did hundreds of hours of testing for you

gloomy peak
#

Lol

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and?

quiet current
#

@viral monolith you really gonna make me spend 30 bucks

gloomy peak
#

people would kill to just be in the pre-alpha..

pastel plaza
#

this is honestly comedy gold

normal bolt
#

I'm laughing so hard.

boreal ivy
#

I would've done it for free. Anyway, this is the wrong place to discuss about this. Go to #207019048607678464 or PM's if you want to solve it

viral monolith
#

@pastel plaza there is nothing in that channel about reapplying

rough sundial
#

Any ETA on the name problem? im still not able to get my name

normal bolt
#

@viral monolith The fact that you offered people the opportunity to get the game for free is very generous of you. if they didn't see the message or didn't fill out the form, oh well? Great game.

quiet current
#

@viral monolith I'd do anything, fill out any form, I just don't have money to spend on your awesome game

viral monolith
#

I'm not about the price, I don't really mind, it's the fact that there was something said back then, and now it's bound to a fucking form

pastel plaza
#

@viral monolith There is but sure, you could have also taken the matter into your own hands and contacted the higher ups thgough twitter, PMs, @ 's etc etc.

quiet current
#

@viral monolith :/

#

You guys are just dicks. We just came here looking for our fair share of fun without having to pay, just like you

viral monolith
#

@pastel plaza well i'm doing it right now am i not?

normal bolt
#

@quiet current I paid.

pastel plaza
#

I suppose, good luck bud

normal bolt
#

Twice

quiet current
#

@normal bolt i tested

normal bolt
#

So did i

crisp lark
#

i tested and paid

#

so

quiet current
#

we all dont have the money for that bullshit

#

sorry

crisp lark
#

you dont have $30?

quiet current
#

fuck off.

#

seriously.

crisp lark
gloomy peak
#

Everyone tested

#

I managed to get 48 hours with only the weekends

quiet current
#

@viral monolith thanks for nothing man. you're welcome for helping make your game great

gloomy peak
#

Why are you special?

viral monolith
#

lol stop this cringey shit @quiet current

#

all you did was play a broken game

#

lol

crisp lark
#

sound like a 12 yold who got his TV taken away

gloomy peak
quiet current
#

you look like an edgy cunt

weary warren
#

Stop this now

rough sundial
boreal ivy
pale plover
#

OK That's enough.

gloomy peak
#

Just boot him Robo.. or mute him..

rough prairie
#

so much butthurt kids here .. just wow

pearl shuttle
#

there goes stoned ape

gloomy peak
#

👏

pearl shuttle
#

anyone else feeling the rage and wants to chill out? : )

weary warren
#

Unless you're looking for help or helping those who need it please do not post in this channel

pearl shuttle
#

good.

rough sundial
#

Any ETA on the name problem? still not able to get my name 😦

dense anvil
#

@viral monolith Hey dont mean to bug you over something so trivial, but any chance to allow 5 character names? Just wanted to match my twitch name..

pearl shuttle
#

nope, but it will be solved as soon as we can.

#

we won't leave you guys with wrong names

halcyon crater
#

@dense anvil you can use 4-14 char names I think

pearl shuttle
#

just give us some time, we just launched

boreal ivy
#

Tried 3 different drivers 😦 Still getting the "Unreal Engine is exiting due to D3D device being lost." error.

viral monolith
#

The minimum is 4 characters so 5 characters is usable

pearl shuttle
#

^

dense anvil
#

Oh, guess the beta was different then

pearl shuttle
#

beta was min 6 char and it's min 4 now

viral monolith
#

It says on the opening screen '4-14 character names only'

frozen ether
#

Anyone else getting crashed? week 1 cbt crashed a lot week 2 3 4 nothing now it's doing it again

crisp lark
#

you know, 3k BP for name change would be nice ingame 😄 as for a help related question, is nfinity publishing PUBG in MENA?

boreal ivy
#

@frozen ether Crashing completely randomly, even in main screen?

frozen ether
#

in game

boreal ivy
#

If so, I have the same problem

frozen ether
#

just happened to 2 of us in squads

true wasp
#

game keep disconecting me and reconecting

viral monolith
#

People could possibly change their name everyday, that's a bit too much freedom I think

frozen ether
#

i wonder if we get a name change since they didn't wipe the beta names out though

viral monolith
#

'Regarding nicknames - you will either be able to change your name yourself or the team will be changing it for you later'

true wasp
vocal delta
#

when can we trade the limited items?

pearl shuttle
#

when trading becomes a thing

viral monolith
#

I'll take them if you don't want them 😉

ember panther
#

still can't connect :/ stuck at connecting then "reconnect"

vocal delta
#

I wont give them for free, I will trade them for the price they will go.

#

anyway, thx for answer

viral monolith
#

@vocal delta I'll give you a real life coat in trade for your digital coat?

pearl shuttle
ember panther
#

ty @pearl shuttle

#

I got in and played a few games and now I can't, so I don't know if it's me or not.

vocal delta
#

@viral monolith I didnt get your joke

viral monolith
ember panther
#

still can't connect

#

did most of that, but restarting router again shouldn't be needed I was just playing -_-

dense anvil
#

yay, secured my name, sorry playerunknown. my knowledge was skewed from the beta about name length. FORGIVE ME

surreal vessel
#

i havent been here for an hour, will we be able to reset our names somehow?iim sure someone has probably already answered

viral monolith
#

@ember panther try and uncheck and recheck your firewall

#

'Regarding nicknames - you will either be able to change your name yourself or the team will be changing it for you later' @surreal vessel

dry narwhal
#

i killed someone and then someone else unseen killed me right after? i was playing in solo?

#

what?

surreal vessel
#

cool thank you!

surreal coral
#

@dense anvil playing a better Battle royale game :^)

ember panther
#

DMZ on Router and Firewall disabled on Windows, defender turned off, basically that entire guide that was linked. Just reset modem and router and trying again

dense anvil
#

lol, you know it @surreal coral

ember panther
#

newwwwp, still same problem

#

no firewall, no windows defender, reset router and modem, verified steam, admin, etc.. -_-

halcyon crater
#

Do all other online games work ok?

ember panther
#

yeah I'm streaming

#

and everything else is fine

halcyon crater
#

No idea what could the problem be then

ember panther
#

ty for trying ^_^ going to keep pressing on lol

thorny dragon
#

I haven't gotten a key yet

pearl shuttle
#

pre-order key?

halcyon crater
#

Preordered? Check all mail folders, inbox, junk, promotions

ember panther
#

If anybody is bored I'm streaming this right now, I'm out of ideas troubleshooting this connection issue. Was playing right after it came live today, got a few games in, my net flickered, got back in, played a match no problem, after another match it threw me out, and now we're here. stuck at connecting, reconnect, connecting. I'm DMZ, Defender off, varified steam files, steam running as admin, tried launching the exe as admin for the game itself, reset router and modem, computer restart, windows and video drivers are up to date, few other things can't remember >_< sorry to keep posting

open plover
#

Anyone know why it takes me like 5 minutes to leave a match when i die, its faster to close the game and re open it.

ember panther
#

@pearl shuttle if you could pass this along, after almost an hour of ripping out my own hair, go to services.msi and manually start battleeye. It could've been one of the other dozen fixes and just "happen" to make it in, or the goat I sacrificed, but it wasn't listed in that forum post.

Cheers!

halcyon crater
#

@ember panther Just saw it on your stream, good job fixing it 😛

ember panther
#

Ty ^_^

lament sentinel
#

is there a known memory leak issue? the game is taking 99% of my memory right now

halcyon crater
#

In beta after a few games it used about 12GB for me

dry narwhal
#

yes, the moderators and admins are dangling pointers

lament sentinel
#

yeah same thing is happening here

dry narwhal
halcyon crater
#

Just play 1-3 matches and restart, is my solution to it

dense jolt
#

every time i play and a need to exit the game my game freezes and i need to closed it by task manager , so sad

cerulean ravine
#

Joined the discord at the very beginning and played in the first tests. Are OG testers still getting the game free? If not I'll buy it :-)

gritty matrix
#

Why are usernames prohibited

#

What does that mean

pearl shuttle
#

has to be at leat 4 characters

#

what username are you trying to get?

charred matrix
#

hey

runic plaza
#

do alpha testers really get the game for free? but how?

charred matrix
#

im taking screenshot, and all i get is a bluehole logo

#

😦

cerulean ravine
#

@runic plaza its what PU said at the start.

viscid oar
#

@cerulean ravine You had to fill out a form like 2 months ago.. FeelsBadMan

runic plaza
#

i saw some steam reviews from fellow alpha players which got the game for free, but i didn't get any information on that

viscid oar
#

I forgot it too....

cerulean ravine
#

Where was the form?

#

Shiiiit

viscid oar
cerulean ravine
#

Bummer

runic plaza
#

yeah, it hurts in my lil heart ❤

craggy ingot
#

You had to fill out a form months ago, afaik, you missed your chance

cosmic pollen
#

getting really loud ambient sound, if i turn down my sound i cant hear foot steps or cars and stuff

flint spindle
#

Driver update maybe?

opal finch
#

Anyone know howo to remove the beta client from steam library?

cosmic pollen
#

sorry i didnt see a reply anyone know why ambient sound is so much louder then game play

#

literally sounds like a fuzzy TV

#

and if i turn my sound down i cant hear any game sounds

weary warren
#

@cosmic pollen Without being able to show us your problem with video or audio there's not much we can recommend.

viral monolith
twilit phoenix
#

59 & 88 & 100 & 100

#

hgm off

#

(

cosmic pollen
#

uploading a clip now

#

to youtube

#

to show u

weary warren
#

@opal finch really simple way to get rid of it is to right click on it in your game list, click on set category, then select "hide this game in my library"

opal finch
#

Lolz (never done it before) thanks mate 😃

weary warren
#

No worries, just make sure you delete the local content first

#

Otherwise it'll take up space and you won't see that it's still installed because it's hidden

opal finch
#

Yea i uninstalled it like the day the beta ended

weary warren
#

For most games you can actually go to the steam support menu to delete the game from your account but for some reason you cant with the beta version

opal finch
#

Yep that what i tried before and didnt saw anything, maybe later on when the devs are more calmed about the ea launch and such

#

they can put that option there

tranquil tree
#

i dont have video but a guy was 5 metter far than me and u full him with my AKM and no bullet hit him.... then he killed me

#

he was in water

#

swimming

#

water are bulletproof?

#

xd

craggy ingot
#

Water is bullet proof

tranquil tree
#

oO

opal finch
#

One time i killed 2 people with the boat running over them

#

And i was still able to shoot them from the boat but the accuracy was the worse

lucid notch
#

Any one experiencing crashing and artifacting with a gtx960 ?

lament sentinel
#

i have a 970 and constantly get artifacting and shit takes like 5 minutes to render properly

#

ill literally be stuck standing in place until the game decides to render the houses properly so i can loot

#

ruins like 40% of the runs i have

lucid notch
#

mine artifacts and then crashes when i load into matchmaking, I don't ever see the plane

lament sentinel
#

mine isnt that bad

#

thats crazy

atomic forum
#

General Question... when you don't see people parachuting next to you, but they land in the same area is it a ping thing? graphics? or is this intended?

thorny dragon
#

I still haven't gotten my key yet

#

How does one achieve cuz I didn't get an email

viral monolith
#

Email XSOLLA

flint spindle
#

If you already checked spam? Go email xsolla

viral monolith
#

Good luck with that, ive heard xsolla customer service is bad

flint spindle
#

Rip

thorny dragon
#

Aparently "all mail" doesn't include SPAM

#

I found it in spam

viral monolith
#

yeah

thorny dragon
#

THANKS THO! ❤

flint spindle
#

No prob

delicate marten
#

any news for used names?

tranquil tree
#

serv crash?

#

i got error "LOST CONNECTION TO HOST (2.1.32 - DD3A48)

cosmic pollen
#

there you go, u can see that my ambient sound is extremely loud

#

compared to people running etc

#

@weary warren

digital glen
#

Your video is marked private

cosmic pollen
#

done

weary warren
#

Doesn't sound all that bad to me

#

Check the forums and see if anyone else there is reporting the same

#

Later it does sound loud, but I'm not really experiencing the same issue

cosmic pollen
#

ok thanks

weary warren
#

What are your settings for audio?

tranquil tree
#

@weary warren : i got error "LOST CONNECTION TO HOST (2.1.32 - DD3A48)

#

and disconnect from game

pearl mason
#

What are you best optimal fps settings? I tried all very low but it made my game lag more

tranquil tree
#

work fine for me

weary warren
#

@tranquil tree That's a lag issue I believe

pearl mason
#

thats from the closed beta as well, is there an up to date version of that?

tranquil tree
#

@weary warren i had 6 kill top 10 😢

flint spindle
#

It's pretty much the same as the beta. Maybe one or two patches

pearl mason
#

cool

#

will try it

#

ty

gloomy peak
#

the game is too laggy..

#

EU servers can't handle the 100 player count..

steady path
#

So I pre ordered the Deluxe Edition and I'm pretty sure there were supposed to be cosmetics that came with it correct?

gloomy peak
# 

1. Please do not delete the email. If you have ordered the Deluxe Edition, you will need to use the same code in the Rewards menu to get your set of PLAYERUNKNOWN skins.

2. If you already did, please contact h.xsolla.com for support.

3. If you have any issues including code redemption, you can also contact h.xsolla.com```
halcyon crater
#

Yeah, click on the rewards and input your cdkey into it again

steady path
#

Thank you guys ❤

charred matrix
#

giff back tha 3 planes

viral monolith
#

Technically @craggy ingot is right, if you ever saw the Mythbusters episode on bullets through water they lose complete velocity in about half a second after hitting the water

gloomy peak
#

half a second in bullet travel time is a lot still

placid flicker
#

can somebody exactly explain what post processing in this game makes ?

near wadi
#

can I report intentional teamkillers?

lethal temple
#

yes you can

near wadi
#

🤔

lethal temple
near wadi
#

oh great!

#

thanks

dry narwhal
#

never had this before

lament sentinel
#

any eta on when the memory leak fix is coming? cant play for more than 30 minutes at a time without restarting

ebon scroll
#

Anyone is getting error "Lost Connection to host (2.1.32 -)" when trying to play a game ?

slim junco
#

I know this isn't related to bg but anyone know how to make a link for a twitter or youtube like summit does on his page ? like just a "Facebook" blue word with a link attached to it . It's for one of my panels so it has to work in that

#

I tried googling it I found a version with HTML but it doesn't seem to be working either im doing it wrong or it doesn't work in there

lucid notch
#

when editing the tiles, click to add a new one give it a title then post the link you want to send the user in the next box and save it

#

though you may just need to get a facebook png and tie it to that tile so its clickable

slim junco
#

oh so I have to make a completly different tab for each link ? it's not gonna be in the one with my social media panel

lucid notch
#

yeah new one for each if its not going to be a listed link in your existing social media one

#

and if you use a logo image to make a clickable link you wont need a panel title

slim junco
#

Umm well I don't currently have images for each link and it's gonna be harder to align them together so they aren'T all over the place , I just wanted something simple that I can put directly in my social media panel

#

That facebook pgn thing you're talking about , how do I do that ?

#

actually I say facebook but it's just gonna be twitter and youtube lol

#

I didn't realize it would be this hard

lucid notch
#

okay well you can google a twitter png image to download and then use as a panel essentially with a link embedded to it where a user would just click the image to be redirected to said page you want

#

otherwise you can just have a list of text with a shortened url all in one panel

slim junco
#

yea that's what i'd want but could I short it to be just "Youtube" and "Twitter"

lucid notch
slim junco
#

oh I actually did look at that page already but I totally missed it they do say how to do it doh

#

imma try it right away lol

lucid notch
#

lol glad i could help

pastel plaza
#

Any news on name issues/possible name changes?

opal estuary
#

^

pearl shuttle
#

name issue will not be resolved today, guys. we have more pressing issues to solve (eg connection problems or game not launching etc). we'll get there, just have to wait a little bit.

opal estuary
#

np, thanks for the update

frigid sentinel
#

Is there a way to get the "extra content" even thought I didn't pre-orer?

pearl shuttle
#

the deluxe skins?

slim junco
#

@lucid notch thank you btw man it worked just fine !

lucid notch
#

sweet!

zenith barn
primal niche
#

When my friend starts the game it says "running" for a moment and then it stops and nothing happends at all.

weary warren
dry narwhal
lucid trail
#

where can i report bugs?

weary warren
#

😃

#

@dry narwhal That seems to be an issue with your browser

dry narwhal
#

im using incognito. but i've never had that before

lucid notch
#

@weary warren Question, any idea how to fix artifacting and crashing? have previously made a post to the forums from the beta and it appears to be removed though i followed the report format. Also, had gotten sero feedback from anyone. Artifacting only happens on this game, every other game i play my gpu has no issue. I would like to be able to play and stream this game but I don't get past the start of matchmaking lobby without crashing.

weary warren
#

Hi Doc, I think your thread was probably merged into one of the pinned topics now.

dry narwhal
#

how do i access forums in incognito

pearl shuttle
#

do you want to be mysterious?

dry narwhal
#

well i've always been able to prior to today

charred matrix
#

yo, i got some doubts, first, i was playing squad with 2 friends and 1 filler, the guy who fufilled the last spot wont play with us, he just took a car, and left us to the gas, the question a bring is, if we reached him, and killed him, there was any possibilit of us getting punished for doing that, like banned or something, and about him, could he get any punishment? sorry for any english mistakes.

boreal ivy
#

@lucid notch I had the same problem earlier. I just went through the usual PC troublehooting steps (update drivers, restart PC, etc..) and the crash to desktop/full game tilt went away

lucid notch
#

have up dated drivers and restarted my system and the issue still remained

boreal ivy
#

Check your "AppData\Local\TslGame\Saved\Logs\<log folder>\CrashContext.runtime-xml . The <ErrorMessage> was "Unreal Engine is exiting due to D3D device being lost", for me at least

lucid notch
#

interesting that folder for me is all of the closed beta version not the early access

nocturne gorge
#

So one question all! thanks in advance for your help but i seem to be glitching here and there as i try to open doors and loot for items it's seeming like i'm lagging but how can i check my ping in game?

#

Also, Just had a weird error saying - Player 1 Please reconnect your controller! I have a steam controller but it shouldn't be an issue since i had it off then

#

any ideas

coarse junco
#

servers lag sometimes, you can't do much about it except waiting for an update

nocturne gorge
#

Worth waiting for so i don't mind :]

coarse junco
#

as of now, you cant see your ping

nocturne gorge
#

I appreciate your quick response. No biggie. I'm double checking things on my router and such just to be sure.

coarse junco
#

the controller thing: had you unplugged it while you started the game?

nocturne gorge
#

I thought about it for a sec and realized i was playing a game with my controller previous to this so i'm thinking it could have shut down after the allotted time past and thats why it came up but i couldn't get out of it any way i tried lol

#

Going to unplug it - Steam Controller - for now just to be sure.

coarse junco
#

for me, i only experienced lags at the start of the round for the first few minutes until ~ 20 players were dead

nocturne gorge
#

Ah gotcha. I experience that too but it goes away after the initial first 30 seconds pass. Now it's constant though but i'll wait on it and see if it improves with or without a patch

slim junco
#

Off topic question . Why do I have some kind of feint white noise whenever I have programs that use my mic on . Like if i'm on discord i'll hear the sound but if I mute my mic ( that most likely turns my mic off) I don't hear it anymore . Thoughts ?

nocturne gorge
#

Anyone good with routers....?

coarse junco
#

a bit, depends on the model

nocturne gorge
#

Shepherd, I know what your talking about because that happens to me too but i'm not sure how to address it :\

#

I have an ASUS RT-N12. Had it for about...5 years i'd say? Was wondering since i just upgraded my internet from 30/5 to 60/5 - If i should get a new router to improve the speed of the connection throughout the house in terms of bandwidth and how fast it is shared...Was going to grab an AC router to see if it helps? Think it would be needed or nah?

coarse junco
#

you are connected via wifi?

nocturne gorge
#

Yeah. If i could hardwire, I would just do that...It's in a different room.

coarse junco
#

i have that model myself an it should be able to handle your connection well if you configured it well and the signal is good

nocturne gorge
#

Signal seems good but i think i could try to tune it up but configuring it differently rather than by default (just passwording it on wpa2 and leaving everything to normal values)

coarse junco
#

hit me up via dm when I'm back from sleeping and work in 18h, will take a look if you want

nocturne gorge
#

sounds good! thanks in advance. I'll do a little digging and see also. thanks a ton!

delicate marten
#

Any news for name used issue?

wary hound
#

Anyone have a fix for not being able to leave a match?

quiet grove
#

Hey Pumpkin, what do you mean? Like clicking on the exit button? @wary hound

wary hound
#

Yeah when i click exit, it just freezes i have to end process every time, had to do that the whole beta also

cursive ether
#

yo i got the game before 2017 so how do i access the real game?

quiet grove
#

@wary hound yeah, that is a known issue. I will forward that you are still having that issue! For now, please bear with it. 😃

wary hound
#

k

#

thanks

manic frost
#

restart/reinstall did not work

pearl shuttle
spice plank
quiet grove
#

Hey @spice plank that means the server unexpectedly crashed. Just restart the game and you should be good! 😃

spice plank
#

@quiet grove I'm getting this error while my friend stays in the game fine. It's happened multiple times today while my DUO partner can finish the game. 😦

quiet grove
slim junco
#

I need help mods I am in a solo game I tried picking up something too fast after I landed I think and my character is stuck halfway into first person I see the top of my head and thats it . Can't loot anything or get into cars ... please don't let this shit ruin my rating I was going so well

#

yup I found a bug ... my third person view is zoomed in to the back of my head even if I changed to first person and back ... if I am in third person with my back to a wall it zooms back to the original cam view and I can pick up stuff but then when I leave the wall its back to top of my head

quiet grove
#

Hey @slim junco can you please take a screen shot and put it on the forums?

slim junco
#

im doing one better im recording right now

zinc ibex
pine scroll
#

Is anyone having lost connection to host?

slim junco
#

@quiet grove I posted it in the bug report section

signal barn
#

@everyone

#

@everyone everytime I load my game and click the play button on the top right the game immediately crashes, and there isn't an error message or anything. Anyone know whats going on? It's done this since the alpha, and I have yet to be able to play

hard pewter
#

Ugggh.... Ping for that?

#

What have you done? Restarted steam? All drivers up to date? Ruled out antivirus and software firewall?

signal barn
#

Yep yep and yep

hard pewter
#

Hm...

boreal ivy
#

Good thing everyone doesn't work for non-moderators

slim plank
viscid sparrow
#

if i have the beta installed, do i have to re install the actual game>?

slim plank
#

Yep

charred matrix
#

hey

#

i cant hear my teammates neithe i can talk to them

#

my sound config is all set up properly but still

#

can anybody help?

undone python
slim junco
#

Is there any devs on the forum that I can directly contact to forward a recording explaining a pretty heavy bug instead of a post on the forums getting lost with all the other posts

#

There is alot of pretty pointless posts that just take up space when mine was pretty gamebreaking and has video recording with explaining ...

gritty hull
#

@slim junco i don't think it's a good idea to contact the devs for it, would be so many people messenging them, therefore the forum, but you can always talk with the mods and they can forward it to the devs PING @ocean shard is somewhat involved with the bug reports AFAIK dunno if you should pm him though, but you can make a post and then try to contact and tell him about the post or something.

trim linden
#

Is it possible to do a name change?

slim junco
#

@gritty hull I mean I'm trying to report a bug that literally made me unable to loot (except when i'm against certain walls), shoot ( I was ADS'ing and my gun wasn't showing and it was firing on the ground when i'm aiming at eye level) or even get out of a char

#

Certainly something they should look into

#

get into a car*

lament sentinel
#

anyone rubberbanding on NA?

nocturne sky
#

yes, a ton. 3 of us couldn't even get out of a car for several minutes

lament sentinel
#

yeah servers must be acting up then

ocean shard
#

@slim junco Just throw it up on the forums mate, I'll add it to the alpha bug list. Thanks for your help

#

@gritty hull Cheers

viral monolith
#

@undone python Yes!

slim junco
#

@ocean shard I already posted on the forums at about 10 pm est should be in the second page by now

ocean shard
#

@slim junco Ok thanks mate. I just woke up, going through them all now

slim junco
#

@ocean shard No problem I made sure to record and describe as best I could because that wasn't a fun bug to have 😄

ocean shard
#

@slim junco Great, thanks for your effort 😃

slim junco
#

@ocean shard You're probably gonna have a laugh when looking at my vid lol

#

I tried staying positive but it was pretty frustating

slim junco
#

@ocean shard Error message "Wrong Matchstate pre-login: In progress" dafuq ?

ocean shard
#

Should be fixed upon a restart

#

Sometimes happens after you exit then relaunch fast I think

twin heart
#

Good morning. Somebody else have problems with the grafik settings. When i turn post process and shadows high or above, the shadows and rooms are dark as hell. No matter if i rise the brightness.

edgy escarp
#

What is the stance on FOV changes?

gloomy peak
#

It's in the config right @edgy escarp?

thin sky
#

anyone know when can we change the name?

ocean shard
#

@edgy escarp not recommended and against the ethos of fair play IMO

tawny flume
#

so a friend of mine installed PUBG, went to launch it and is getting a failed to load battleye services driver load error, any ideas?

#

he played alpha and beta just fine

ocean shard
#

Apparently that issue can be anti-virus related, it can happen when some anti-virus are open when you launch the game

#

Not sure exactly

#

Maybe get him to temporarily disable his AV?

#

and re-enable it when the game is launched

rancid stump
twin heart
#

For me the Sound direction is really clear. No problem at all

tawny flume
#

we figured it out, it stopped after he did windows updates

rancid stump
#

@twin heart you can always hear where the shots are coming from? 100%?

twin heart
#

I really dont lie and play alit of arma 3 and other shooting game. Compare to this, yes its really where the shots come from .

#

As far as the shots are Pointed on me

#

Friend of my have more Problems cause he got only stereo

#

I have a good sound System maybe thats the point, i dont know

rancid stump
#

hmm, i really wish it was like that for me.. but i see soooo many having same issue, maybe its only SOME people who have the problem..

true wasp
#

Anyone fix the problem that only can connect to the servers when using VPN software ?

twin heart
#

Think also many people cant figure out, how the blood clouds work. They also show you really god where shots coming from

rancid stump
#

@true wasp what issue is that? can you only connect to servers with a vpn?

#

@twin heart yes but its only audio im talking about.. You should be able to hear it 100% accurate when you close your eyes.

true wasp
#

when i use VPN service i can access to the game online

#

without VPN service i have offline status in lobby

thin sky
#

where are u @true wasp ?

true wasp
#

UK

thin sky
#

thats weird

true wasp
#

i know

thin sky
#

maybe the firewall?

true wasp
#

only VPN works for me to be able to play

#

no i did everthing

#

only VPN but i cant play like this with VPN i have LAGS and PING

#

only this game

thin sky
#

@true wasp well sorry im not really good at net code thing... hope u got it fix soon

true wasp
#

no problem man thx

rancid stump
#

@true wasp do you know what country your vpn is located?

true wasp
#

conecting to UK

#

or GERMANY

#

HOLAND

#

anything close to me

#

but still LAGS

#

coz VPN

#

VPN is not good for the games

#

i was using CYBER GHOST but then blocking me VOICE on TS or discord

#

so i cant play with friends

rancid stump
#

okay yeah i know... but weird that you seems to can get server info from your connection.. have you tried to use your smartphones internet just for a while to see if u can you can connect, then you can locate the issue to your ISP and not your hardware/software

true wasp
#

yes i did

#

smartphone is ok

#

looks like ISP

#

but only this game

rancid stump
#

hmm could there be any reason they banned your ip?

true wasp
#

hehehe

#

no

#

i am clean 😃

#

is not only me... i have seen ppl on forum have the same issue

#

i thing BR they have to do something with connections

#

coz why all games works fine and this one no

#

must be them

rancid stump
#

yeah its definately network issue... have u tried to talk with the other guys who are having same issue? Maybe they have same internet provider as you? just to locate where the issue is exactly

#

you could also try this one out:

  1. open CMD
  2. type ipconfig /flushdns
  3. type ipconfig /release
  4. type ipconfig /renew
  5. restart computer
true wasp
#

hmmm i was doing WINDOWS format 2 days ago but i can try

rancid stump
#

hehe

#

format shouldnt fix anything here.. since its connection issue.

#

try that and come back

#

u probably will disconnect

true wasp
#

ok thx

rancid stump
#

so just write when u have rebooted

true wasp
#

trying now

rancid stump
#

aight

true wasp
#

no

#

same problem

#

looks like i have to stick with VPN for now 😃

rancid stump
#

yeah i think its an issue with BR servers and your ISP.. you should definately write it in PUBG forum so they are aware of it and fix it somehow..

true wasp
#

thx for help anyway

rancid stump
#

no problem

frail tusk
#

do we have any info on the namechange because of namen taken bug (was sleeping the last few hours :P)

thin sky
#

@frail tusk check the pinned messages

frail tusk
#

thanks 😃 ok that was the last thing I heard 😃

thin sky
#

I got the same problem... guess we just have to wait 😦

frail tusk
#

yes it seems so

#

I think they will maybe give everybody a one-time change option

#

thats the easiest option I think atleast

thin sky
#

yeah... cuz my name is not what i want it to be right now XD

frail tusk
#

mine is not that bad, but on my second acc which I gave a friend he used his name, which is pretty bad

thin sky
#

haha i heard some people spam the keyboard lol rip

frail tusk
#

wow ok that is really bad

#

wouldnt be a fun to play as aaöhdfaksdf

thin sky
#

hahahaha yeah XD

serene frost
gritty hull
pearl shuttle
#

known bug, will be fixed

midnight sand
#

friend with a pretty bad audio bug. somehow his sounds are backwards. things behind him sound like they should be infront, and things on the left side sound like they are on the right. we were able to get it to work by restarting the computer and making a new group. not sure which of those two things fixed it for him -- but we do know that restarting the game didn't resolve it, though we didn't make a new group when he just restarted the game. session bug with the audio.

chilly path
#

Is there an online leaderboard/will there be an online leaderboard like in arma 3 BR?

tranquil tree
#

@chilly path there is an in game leaderboard

patent rune
#

PU did mention in an interview with dropped frames, that he would like to see online leaderboards for private servers, tournaments, leagues etc.

near wadi
#

speaking on which, any chance we will have an API for accessing leaderboards?

rancid stump
lofty wharf
patent rune
#

@lofty wharf I heard battle eye errors usually have to do with your firewall.
Can't speak from experience so if anyone else knows, help this dude!

lofty wharf
#

@patent rune my firewall already disabled 😃 But restarting my PC already helped O_o

#

what a strange bug

patent rune
#

Huh, :: shrug::

ember panther
#

My mic is always on transmit since the second beta weekend, I've unbound it and rebound it and can't think of what else to do. As long as my sound is unmuted (alt-M) I'm transmitting. Any idea?

pale plover
#

Even with PTT it is you mean?

ember panther
#

I'm mentally challenged -_________- I never saw the sound option for PTT, I just used Alt-M to toggle mute of all voip, I guess somewhere it got set off of PTT.

#

your sentence kinda implied there was a setting to set away from ptt, didn't even think about it, figured it was ptt only.

#

MOVING ON! Fixed! Nothing to see here! Haha, back to it.

#

Though would be nice to see an indicator to see when you're transmitting ^_^

digital glen
#

@ember panther There is a transmitter in game. It's very small though. I usually play duos, so if you look at your name and health bar in the upper left of your screen, you will see a small speaker like icon that shows when you are talking.

pale plover
#

I think it only shows if u have PTT tho. Which is fine by me since i never use open transmission but still

digital glen
#

Ahh ok, yah I only use PTT...thanks @pale plover

true wasp
#

Thank you for fixing my problem 😃

#

No more VPN service needed

#

it will be nice to have option to spec friend when he is playing solo

ember panther
#

Yeah the past few weekends I apparently had it set to transmit instead of ptt, thought it was a controls issue didn't even check audio, thanks for the info @digital glen and @pale plover 😄

digital glen
#

👍

full quail
#

inviting friends how do we get them in?

pale plover
#

search their ingame name in the list

full quail
#

got two friends showing but cant inv

digital glen
#

I don't have an issue if they are on my Steam friends list and "online" in Steam. In game on the main menu I open friends list and hit refresh, and always see them that way. Just something to try.

signal moss
full quail
#

thx will try that after work

viral monolith
#

Whenever i open inventory or map i get like 1-2 sec freeze
That is literally destroying my last brain cells

#

Any fixes ?

#

Ok not map everytime but with inventory it lags everytime

pale plover
#

Did you check the forums?

#

it may be because you system is doing stuff.

weary night
#

I have a friend who bought the game but he did not receive the mail what does he need to do?

pale plover
viral monolith
#

Check spam

#

!links

regal vaporBOT
#

PLAYERUNKNOWN Creative Director: https://twitter.com/BattleRoyaleMod
Twitter https://twitter.com/PUBATTLEGROUNDS
Facebook https://www.facebook.com/playbattlegrounds
Twitch https://www.twitch.tv/playbattlegrounds
Forums http://forums.playbattlegrounds.com/
Wiki http://battlegrounds.gamepedia.com/PLAYERUNKNOWNS_BATTLEGROUNDS_Wiki
Website http://www.playbattlegrounds.com/
Steam http://store.steampowered.com/app/578080/

**PLAYERUKNOWN'S BATTLEGROUNDS

#ThisIsBattleRoyale**

PLAYERUNKNOWN'S BATTLEGROUNDS

PLAYERUNKNOWN'S BATTLEGROUNDS is a last-man-standing shooter being developed with community feedback. Players must fight to locate weapons and supplies in a massive 8x8 km island to be the lone survivor. This is BATTLE ROYALE.

pale plover
#

Also make sure to check spam folders

flint spindle
#

just hide it

digital glen
#

Should have, but they removed the wrong one! Now I can't reactivate it or reinstall it...its a mess

flint spindle
#

wait whats going on? you removed the actual game from your library?

#

omg

open plover
#

shouldnt be a problem to resolve if you have proof of purchase or ownership

digital glen
#

It was my gifted tester copy. I have the key that Sammie sent to my email. Steam Support is slow as snails though.

open plover
#

true

silk creek
#

anyone getting error 2.1.32 E705C1

#

anyone have a fix keeps happening

patent rune
#

@silk creek check the forums as well! Could be more info there too.

flint spindle
#

@digital glen The process is the same. Go to Help->Steam Support, search for the game you want to restore, select "This game is no longer in my library" then it'll give you an option to restore the previously removed game.....try this

#

i found this in some steam forum who had the same issue with a different game

silk creek
#

@patent rune im looking but not finding anything atm

digital glen
#

@aym Thank you man for looking that up. I'm at work on mobile for another 1hr 20 mins I'll do that straight away when I get home. I appreciate it. Fingers crossed

flint spindle
#

hope everything works out

digital glen
#

Thanks man

patent rune
#

Aymzzz with the win!!

flint spindle
#

hopefully it works haha

slim junco
#

hey any streamer available I have some questions for obs and streamlabs

tranquil tree
weary warren
#

@slim junco PM me

tender ridge
#

sth with the servers? *back to back lost connection to the host while connection is fanctioning properly

digital glen
#

@flint spindle Didn't work, but thanks for the advice anyway..I'll just wait for them to reply...I'm sure they are busy. Have a good day

weary warren
#

@tender ridge Which server?

#

@digital glen How long until you finish work and are able to play?

tender ridge
#

how to see that?

weary warren
#

You select it on joining

tender ridge
#

u mean duo squad etc?

weary warren
#

Region

#

EU, NA, Asia

tender ridge
#

it was EU

elfin magnet
#

how's the FPS now guys?

#

any optimization?

dry narwhal
#

i get a range between 9 and 50 :^)

pale plover
elfin magnet
#

@pale plover ty 😃

harsh kelp
#

Hello i just started playing the game when i was creating the character i typed the wrong name and i couldnt changed it

#

is it possible to change the name of our characters?

halcyon crater
#

@harsh kelp Its not possible to change it right now

harsh kelp
#

@halcyon crater but do you know if it is gonna be possible? I can wait its ok 😄

hard pewter
#

@harsh kelp No word on that yet.

pearl shuttle
#

it will be possible to change your names at some point. we're just working out how exactly we're going to do that.

dry narwhal
#

first step:
start off in brooklyn

second step:
get loaned a small loan of a million dollars

👌

delicate marten
#

@pearl shuttle Are you gonna release nicknames which one was bugged because of that error in rist wave of creating names?

pearl shuttle
#

you mean make them available again?

delicate marten
#

yes

pearl shuttle
#

I believe that's the plan

delicate marten
#

nice! love ya 😃

dry narwhal
#

i got mine fine

#

it's refreshing to see my name without the beta# prefix

tender ridge
#

do we have any fotfix/tip for the weapons lock in at the switch?

#

Apparently sometimes when you switch between weapons or nades then game tends to glitch and you get locked in various types of stances. You can end up with a crosshair but with feasts. With nade crosshair but with a gun that if you scope u see inside your own body. The only fix I ve found as of now, is to drop the weapons and the nades to the ground and gather them again. But sometimes this doesn't even work. I had game where I could take weapons back but not the bullets. I haven't seen this bug in any of the pre-early-release stages, so I am kind of perplexed about what to do. It seems like its happening to me at least every two games and seems to have increased tendency when I am using the nades a lot.

weary warren
#

@tender ridge Very strange, have you checked the forums to see if anyone else is having issues with this?

quiet acorn
#

hey, is there any way to bring my friend to the beta, so we could play and stream together or he just needs to wait for key giveaway?

pale plover
#

Um beta is over

#

He'll need to purchase the game if he wants to play

quiet acorn
#

oh, right it was 5days ago

#

my bad

weary night
#

Hello,
A friend has a problem in play as soon as he activates the auto walk he can no longer disable it how should he do it?

coarse junco
#

just press a movement key

hexed yoke
#

Hey why do my aim random go down to the ground when I get close range ?
Just had a match with the last person and my aim just aimed to the ground

lucid trail
#

is theire a known issue with the combination gtx 780 ti and pubg?

lucid trail
#

my game crashes completely randomly

jaunty pewter
#

EU servers are having quite a bit of rubberbanding

queen ferry
#

game crashes completely randomly, Every game we get into the server crashes.............

#

server 2.1.32 - 1e4e13

half jolt
#

having a problem where the first shot of thje s19 shotty doesnt shoot after realoading but it just cocks the gun idk if that how it works or not

formal beacon
#

Have a buddy with this weird yellow tinge. Only in houses in 1st person it'll flash normal to this. Anyone encounter before ?

restive geyser
#

Anyone had an issue where you can't eject from the plane? Just happened to me and not sure what had caused it

cloud finch
#

I ordered the digital deluxe edition and I haven't received my skin codes yet? Am I supposed to do something

quiet grove
cloud finch
#

Thanks @quiet grove I got my game key, just not the skin keys. I'll check it out.

quiet grove
#

@cloud finch the game key is also the skins key!

cloud finch
#

@quiet grove I don't see the skins in my loadout options though?

#

Oh

#

I see now, sorry.

quiet grove
#

no worries! Enjoy the skins!! 😃 @cloud finch

cloud finch
#

Thank you for the support @quiet grove 😃

inner apex
#

This been reported as a bug already? The part where I take a no damage hit which makes no noise when fired, not the part with me dying. 😛

zenith tundra
#

Hi, my friends game has a problem in which the loading takes forever, he cant enter the lobby in which you can see your character. Is there any possible fix?

topaz wadi
tender ridge
#

@weary warren y i didnt find anything, I opened a bug report my self.

dry narwhal
#

game too difficult :^) (^:

inner apex
#

So if you end up not being able to heal, switch weapons and it'll work. Saw the issue mentioned earlier but dunno if someone provided a temp. solution.

dry narwhal
#

so

#

i was killed while travelling really fast in a vehicle?

jaunty pewter
#

your character was like

#

nope, too fast X)

foggy siren
#

I get a black screen after bluehole splash, and then it crashes

#

What to do?

foggy siren
#

and 3rd time it crashed my pc and now I dont have the game installed ???

#

Checked the forums and plenty other people have this but no fixes

halcyon crater
#

How did it crash your pc? BSOD? lockup?

foggy siren
#

lock up and I just reset

#

I still have the game

#

But for some reason steam doesnt recognise it

halcyon crater
#

So after reset the game just vanished off your PC?

#

weird

foggy siren
#

Yeah steam doesnt see it

#

Checked steamapps folder and its still in here

halcyon crater
#

what happens if you try running it directly from its folder?

foggy siren
#

Good point let me try that

halcyon crater
#

exe is in binaries folder

foggy siren
#

I get into game but no menus show up

#

Just the background

halcyon crater
#

hmm, did you by any chance run the beta client by mistake?

foggy siren
#

nope

#

Tslgame.exe

halcyon crater
#

you uninstalled the beta one?

foggy siren
#

Yep

halcyon crater
#

really strange then

foggy siren
#

Atleast I think I uninstalled it when I got the pop up

halcyon crater
#

what happens if you try to install the EA one again in steam?

foggy siren
#

Lets see

halcyon crater
#

also, you can try one more thing

#

windows key +r on keyboard

#

type in services.msc

#

and check if battleye service is running

foggy siren
#

Is it supposed to be manual instead of trigger?

halcyon crater
#

yeah, mine is also on manual

#

and running

foggy siren
#

I set it to running

#

Trying to launch again

halcyon crater
#

kk

foggy siren
#

That fixed it

#

Alright gonna go help a few other on the forums, thanks again

halcyon crater
#

np

frozen ether
#

man game just crashed final 18, I was stacked.. last 3 weekends not a single crash.. 😦 depressing

split thistle
#

any fix for cartoony textures after landing and not being able to see things

cyan robin
#

game is offline when we try to queue?

#

nvm back