#🤝│community-troubleshooting

1 messages · Page 33 of 1

limber tusk
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oh

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thanks

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so i will receive only the beta keys

swift vault
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correct

craggy ingot
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and when the game comes out to ea, you will get the game key

limber tusk
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yeah

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thank you

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my mistake

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:p

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the early access begins in "spring 2017"

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im from brazil

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i dont know when spring starts

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in usa

livid reef
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Anyone know anything about people getting preorders not being able to launch the game? Had a viewer ask about dl size and such saying he's tried multiple installs with no luck.

limber tusk
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do you?

craggy ingot
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shortly after the beta ends @limber tusk

limber tusk
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the spring is 20-23 march and ends 20-23 june?

swift vault
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March 19th is when the beta testing ends

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so soon after that

wintry trout
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I have a problem where the game freezes when joining the server and then it updates the players that are in my view once in a while

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Often it'll go through the whole game like this until I alt + f4

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happens every two to three games

zenith barn
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!bugreport

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!bug

trim linden
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IS THERE A CUT PARACHUTE BUTTON

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Sorry caps

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I am sort of stuck?

craggy ingot
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no, there isnt

trim linden
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😦

viral monolith
weary warren
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@viral monolith there isn't going to be any preorders on Steam

zinc lantern
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ok so I just preorded. Will the key be sent to my email upon release?

craggy ingot
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yes, once the game goes into early access

zinc lantern
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nice

graceful halo
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preordered the deluxe edition 2 days ago, didn't get any keys 😦

weary warren
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Did you make sure you used the right email address? Check your junk/spam folder just in case. If you're using Gmail make sure to check all filtered message tabs as some will automatically do that.

craggy ingot
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check that out too

humble jay
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Can anyone help me get better performance with an AMD R9 280 Dual-X 3GB ?? My game on Very low, has FPS drops to 20 or less. Ty

true wasp
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HI guys. Just to let u know if u have issue with OFFLINE play button u can fix this by using VPN program, it works for me. Looks like my Broadband provider blocking something

keen forum
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Why i lost again my content creator role ?

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I get it back yesterday and there is still an hour

uneven raven
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Just wondering if anyone has had this issue: admittedly it's only happened to me once, but yesterday while playing I was on the North East mountain with a friend and at the little compound on the south side which had a guard tower, some small guard houses, fenced in and with the big tin supply wearhouse.... well I couldn't see anything but the wearhouse? I was running into invisible walls, fences and buildings but couldn't see them. At one point I could even see another player floating in the air while in the guard tower.

craggy ingot
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i dont think i had that issue, i know where you went, been there a couple times, but always worked fine for me

void temple
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I've had an issue yesterday where I couldnt heal up ... It got fixed when I got shot at and received more damage.

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Don't think I can recreate it.

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Nothing worked, med kits, boosters, painkillers... even dropped them and repicked. Key binds for them didnt work either.

pearl shuttle
void temple
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Will do but Im not sure the lack of details will help

keen dagger
tranquil tree
keen dagger
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@tranquil tree
Already reported, thanks

lucid trench
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Hello, does anybody still have a beta key that wont use?

viral monolith
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why is the game down?

craggy ingot
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test is over

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this weekend

viral monolith
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is it only on weekends the beta is up?

coarse junco
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yes

viral monolith
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dank

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danm*

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why is that?

coarse junco
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because they are fixing the bugs during the week

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and we can find new ones on the weekend

steep heron
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Having the problem where as soon as i load the game it gets to the bluehole screen and crashes instantly it says its because of battleeye cannot load sensapi.dll or something. Tried re installing the game and battleye and turning off all anti virus's

gleaming vector
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Servers are closed until next weekend @steep heron

steep heron
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Yeah i know, was just wondering if there was a fix so when they're back up i can get back to playing 😄

weary warren
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@steep heron Run a malware/virus scan on your computer. Sometimes that file is corrupted by Malware

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If using Malwarebytes make sure eyou enable the Scan for root-kits option

steep heron
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Alright ill give that a go

weary warren
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If all seems fine, or even if it is infected, make sure windows has all of it's updates

keen dagger
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!links

regal vaporBOT
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tender salmon
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Hi

ebon compass
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!links

regal vaporBOT
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weary warren
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@tender salmon This is the help channel, do you require help?

tender salmon
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yes

weary warren
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What's your issue?

tender salmon
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Private chat?

weary warren
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Is it a private issue?

tender salmon
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yes

viral monolith
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Is there a relase date?

coarse junco
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no

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when it's done

viral monolith
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I meant "early access"

pale plover
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On the dev blog it was stated that, Early Access will happen in a couple weeks after CBT is over but no set date.

viral monolith
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@pale plover Really Helpful Thank you! 👌

young inlet
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still waiting for my 2 cbt keys about deluxe pre-order.....

craggy ingot
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check their twitter

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!links

regal vaporBOT
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gusty spade
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Hello, I had to make a giveaway on my Youtube Channel, but it turns out that my keys were erroneous ... Would it be possible to have it just two because I have that two winning? Thank you

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Sorry for my english ^^

gusty spade
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??

craggy ingot
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no

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no keys are given out in this discord

gusty spade
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Humm ok ty ^^

fleet atlas
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Hello, I'm kinda new to discord and I cant find this :

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The #role-regristration channel?

viral monolith
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it has gone now

untold badger
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^^

rocky crane
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yet you have the roles 🤔

keen fractal
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its at the bottom, you are already a content creator

fleet atlas
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Ah I see. I was confused cause the bot didnt said anything 😄 Thanks for the help 😃

keen fractal
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under the different language channels

viral monolith
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i dont see it :S

high breach
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No, I don't think it is

keen fractal
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there, i moved it under this channel

fathom zephyr
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nope

viral monolith
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nope still cant see it

hoary sable
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nop

fathom zephyr
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You can probably see it because you are mod

keen fractal
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oh

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oops :S

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its closed sorry lol

hoary sable
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xDD

keen fractal
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just got informed

high breach
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Uhuh >.>

quick turtle
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@fleet atlas have you started streaming this game yet?

manic frost
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Was about to say maybe hidden

viral monolith
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is there going to be a 5man thing next weekend?

fleet atlas
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I wanted to stream on the weekend but when I put the game into the "game recording" in OBS the screen just was black and didn't showed the game :/ Will try to fix this on the weekend.

weary warren
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Role registration has been closed.

sullen pulsar
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I dont think that has to do with role registration though

hard pewter
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@fleet atlas I run obs 64bit and it works fine. Just run it as administrator

fleet atlas
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@hard pewter I did..Sadly didnt worked :/

hard pewter
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Interesting. I use program specific capture.

sullen pulsar
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try putting the game in fullscreen windowed

manic frost
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Using OBS or OBS studio @ladykill

hard pewter
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And do run fullscreen windowed

sullen pulsar
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nvm 😄

hard pewter
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Oh yeah... OBS studio is the way of the future hehe

manic frost
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Yep

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Friend used OBS had issue to get it started as well

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Studio no issues

fleet atlas
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Ok just another question. My Discord says "Steamer-Mode active. Be patient friend. [deactivate]..?!

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Sorry discord is new to me 😩

high breach
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It hides your account info

hard pewter
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Yeah. Discord has features to save guard against silly people who use window capture

craggy ingot
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its useful, turns off all notification sounds in discord

fleet atlas
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I see

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Thanks! 😃

high breach
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Really?

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Wouldn't know

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Have them off anyways 😛

craggy ingot
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yep, cant hear people join your voice channel

hard pewter
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Yeah... But I mute that stuff anyway

high breach
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Anyways about the black screen on PUBG

hard pewter
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From left to right... Monitor 3, Ankhbot and Stream Alerts. Monitor 1 - games. Monitor 2 - discord, obs and a browser. Hehe

high breach
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Did you try the "compatibility with anti-cheat" in the capture?

fleet atlas
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@high breach my hero!

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It's working now!! With the compatibility with anti-cheat

hard pewter
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Perfect

fleet atlas
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Yeah. So I can stream on the weekend ^_^

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I got 3 different Combat Pants 😢

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@hard pewter well im young but I feel old 😄 Im 24 in june^^

sharp thicket
hard pewter
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Oops haha

quick turtle
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OBS studio works...

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but it take up more system resource.

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it uses more

viral monolith
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So if I have PUBG already in my library and "activated" the second key i got from pre order, is it still usuable to pass on? Activated it by mistake 😫

atomic forum
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think you can gift it.

sharp thicket
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@viral monolith Preorder gets you a Beta code which you get instantly (the one you probably just redeemed). The FULL copy of the game will get sent to you by email again when the game goes into Steam Early Access.

atomic forum
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you just have to be friends with whoever you want to pass the extra beta code on for I believe 30 days on steam.

viral monolith
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That wasnt the question. I already had a beta key activated (installed) I mistakenly redeemed the second beta key. Is the key now void? or can i still pass that on?

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@atomic forum So if i redeem two of the same items im able to gift it?

quick turtle
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you cannot give a used key to others

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you already redeemed on steam...

atomic forum
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you should be able to gift, It works that way with games, but I don't know about beta keys per say.

quick turtle
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you can gift a "redeemed item?"

sharp thicket
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@viral monolith How can you redeem the Beta twice? How did Steam even let you do that? I'm guessing if PUBG shows up twice in your library, then you can't give that code out anymore. It can't be used again.

quick turtle
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one you redeemed . its bounded to your library

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oh yeah the steam would pop up a message and tell you that you already own that game

viral monolith
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Well it pretty much said, I already have PUBG but it re downloaded it

quick turtle
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......

sharp thicket
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Screenshot Steam for me and upload it here.

wintry trout
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Rip XD

sharp thicket
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@viral monolith ?

viral monolith
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Im having a friend try it out, Ill update you asap @sharp thicket

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Did not work @sharp thicket

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Thank you guys

weary night
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Hello, it's normal that no one answers when you want to be BATTLGROUNDS parterns on your site via parterns request.

young inlet
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@weary night its normal man, i bought the game and didnt recived the keys yet, nobody helped...

craggy ingot
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did you go on the twitter?

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said on there that if you had an issue when preordering, theres a way to help

coarse junco
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you will be serverd, but the team is still busy

young inlet
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@craggy ingot u link me on this answer? i didnt see it....

coarse junco
craggy ingot
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its stated clearly

coarse junco
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partner request might take a few days due to the amount of messages in the last day

weary night
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ok thanks XuluniX 😉

viral monolith
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if you preorder are the servers up?

craggy ingot
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no

viral monolith
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ah

neat solstice
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@young inlet did you get a purchase confimation e-mail of your pre-order? If so, the key(s) should be in that e-mail.

past spire
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@fleet atlas had the same issue with my game, had to delete the game source and recreate it

fleet atlas
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@past spire I already fixxed it! Thanks 😃

royal jungle
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is the server open?

pearl shuttle
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Closed till weekend.

royal jungle
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oh, ok

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the server only open on weekend right?

sharp thicket
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Friday - Sunday

royal jungle
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ok, ty

delicate shore
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@sharp thicket is there an ETA for early access? Anything you can give away in terms of timeframe?

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Sorry for tagging you, I'm not sure if I'm allowed to 😂

sharp thicket
delicate shore
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Sweet! Thanks for the reply!

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@sharp thicket So if I already have access I can give away two keys to friends while waiting for the full version key, or is it already included?

coarse junco
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you can give them away

delicate shore
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Thanks!

coarse junco
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the 2 keys you got are only for the beta

delicate shore
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Gotcha 😃

coarse junco
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the key for the full version gets shipped to you at the start of early access

delicate shore
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Right, right. Was my guess.

coarse junco
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so you can't give it away by accident

delicate shore
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Perfect! Thanks, mate

young inlet
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@neat solstice thx, i found that

spiral lagoon
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Sing a song for us @delicate shore

true wasp
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if i preorder the game and recevied steam key is that only for beta or for beta and offcial relase ?

craggy ingot
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read the preorder site and your question will be answered

weary warren
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@true wasp The key you recieved in your order email is a beta key. The full key will be sent to you when it releases on Steam.

true wasp
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thank you for the answer

tranquil tree
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Is there a limite date to purchase the deluxe edition ?

weary warren
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I'm not 100% certain but I would imagine that it will be available until close to/up to launch, one of the PUBG team should be able to confirm this.

tranquil tree
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@weary warren OK THANKS BECAUSE I HAVE TO SELL SOME OF MY H1Z1 SKINS TO BUY IT Xd

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srry cap lock

weary warren
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THAT'S OKAY, I UNDERSTAND THAT SOMETIMES CAPSLOCK JUST HAPPENS

minor pagoda
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If I purchase in the steam will be cheaper than silk?

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No preorder

tranquil tree
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@minor pagoda Do you mean : The game will be cheaper on he release on steam ? If yes the answer is i think no .

swift vault
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I'll probably pre order next weekend

craggy ingot
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it is unconfirmed

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you should, will be fun to play 😄

tranquil tree
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@craggy ingot I want to preorder the Deluxe do you know if the deluxe is only preorder?

craggy ingot
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yes, it will be

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im assuming

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also not confirmed

swift vault
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Yeah would make sense

craggy ingot
swift vault
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Ah there you go

tranquil tree
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Ok so.. Do you know the answer? Oh, High Priestess @wide cypress ? pqAww

swift vault
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I'll probably get the deluxe, not that I want the skins super badly, but the devs have earned $40 for sure

craggy ingot
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yeah, def, i would preorder, but, wouldnt do anything but give me a spare key

tranquil tree
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oh my bad only preorder i have to sell h1z1 item xD

craggy ingot
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well, you cant preorder on steam

swift vault
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You can't sell h1 skins on steam either I think

tranquil tree
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They can later be marketable , hmmmmm i wish ppl will not sell it less than 10$

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xD

swift vault
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I'll see if I can scrounge up some cash :p

coarse junco
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will preorder it just for the devs and maybe give the key to a streamer

tranquil tree
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I think this items Should be non-marketable

craggy ingot
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no point in non-marketable

coarse junco
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i they are non-marketable, they are wothless

craggy ingot
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ah, i would do that @coarse junco but i have no money to spend

coarse junco
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well, not completely worthless, but just a rare skin

tranquil tree
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because its a bigsupport for dev and i dont want to see kids with this item who buy it 10$

coarse junco
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the devs get a share from market transactions

swift vault
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I'll keep the skins, and I'll most likely give away the keys I get

coarse junco
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^

weary warren
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Oh, I'll never get rid of my skins

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I don't even like skins too much, but they're mine damnit!

craggy ingot
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same

swift vault
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lol I like having the option to change my appearance

wide cypress
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@tranquil tree The Deluxe Edition is pre-order only.

tranquil tree
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@wide cypress Any end date ?

swift vault
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I'd imagine you have until early access to pre order, which would be soon after closed beta testing

craggy ingot
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most likely

tranquil tree
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!preorder

regal vaporBOT
#

PRE-ORDER IS AVAILABLE NOW http://preorder.battlegroundsgame.com/

  • Once this Closed Beta is over. PUBG will go into Early Access soon.

  • If you pre-order now, you will be able to play the game now, and get a new key for the full game when we official release the full game on Steam.

  • The Standard Edition gives you access to the current Closed Beta and 1 key for the full game.

  • The Deluxe Edition gives you 2 keys for the current Closed Beta, 1 key for the full game, and 1 complete set of exclusive PLAYERUNKNOWN skins.

  • The digital download key and the exclusive skins will be delivered once PLAYERUNKNOWN’S BATTLEGROUNDS launches on Steam Early Access.

coarse junco
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don't know what people were doing wrong, got my beta keys in the moment i confirmed the purchase via email and on the confirmation screen

tranquil tree
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@coarse junco Maybe wrong mail or doesnt look spam , promotion and social media on gmail

coarse junco
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¯_(ツ)_/¯ if they don't look there

tranquil tree
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@coarse junco Its not the first time i see it haha ! Im Community manager for a french MMO and people dont know how to use the internet tool 😦

craggy ingot
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that or they're waiting for a different email

coarse junco
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in germany we call the internet "Neuland" because our government can't handle it

swift vault
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Yeah people probably just aren't reading the email fully or aren't checking other folders

chilly sedge
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how much will cost the game ?

sharp thicket
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@chilly sedge Right now it's $29.99 to preorder it.

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!preorder

regal vaporBOT
#

PRE-ORDER IS AVAILABLE NOW http://preorder.battlegroundsgame.com/

  • Once this Closed Beta is over. PUBG will go into Early Access soon.
  • If you pre-order now, you will be able to play the game now, and get a new key for the full game when we official release the full game on Steam.
  • Exclusive PLAYEUNKNOWN skins are only available for pre-order.
  • Pre-order will not be available once PUBG goes into Early Access.

+ + + + + + + + + +

  • The Standard Edition gives you access to the current Closed Beta and 1 key for the full game.
  • The Deluxe Edition gives you 2 keys for the current Closed Beta, 1 key for the full game, and 1 complete set of exclusive PLAYERUNKNOWN skins.
  • The digital download key and the exclusive skins will be delivered once PLAYERUNKNOWN’S BATTLEGROUNDS launches on Steam Early Access.
plain plover
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Does anyone know if leaderboards will be up next weekend?

coarse junco
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probably but not confirmed

craggy ingot
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they didnt launch it this weekend because issues, so, maybe

viral monolith
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has anyone tried to set "render distance to =-1" ? and how does it affect overal FPS?

viral monolith
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10 bucks extra foronly 2 keys fack that

sharp thicket
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@viral monolith You also get in-game PU skins.

gritty matrix
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And skins

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Exclusive*

languid oriole
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and you get to support an awesome team making this great gameç

viral monolith
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when will server go back up?

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servers

craggy ingot
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next weekend

swift vault
sharp thicket
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@craggy ingot *This weekend 😛 😉

craggy ingot
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true

cyan robin
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Sorry if I've missed the memo on this but I can't see an answer anywhere - as an alpha tester who applied and was invited last year, do I get a key for the game when it enters early access or do I have to buy it like everyone else?

coarse junco
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if you applied for it, you get one

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don't know how they handle testers who did not apply in time

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you might have to ask someone from the team

cyan robin
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just checked my emails, I was actually in the pre-alpha group

craggy ingot
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did you apply for the copy of the game? when they announced it in this discord

cyan robin
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ah. no I don't think so

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think I missed that one

craggy ingot
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then i dont know if you can get a copy, you'll have to talk to a dev on twitter, it might be too late

cyan robin
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should I message PU or someone else?

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I don't mind if I have to buy it but there's no harm in asking I guess

craggy ingot
#

try sammie on twitter

cyan robin
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cheers dude 😃

fathom forge
#

Will preorder be available on steam? I have steam wallet and would love to preorder to get deluxe and use up some of my balance.

sharp thicket
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@fathom forge No, it will not be able to preorder through Steam. Steam doesn't tell Publishers have the ability to preorder Steam Early Access games.

wise socket
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@sharp thicket NOO PLEASE, I'm from Brazil, steam makes things much easier, after it launches the Early Access can we buy it from steam? Will be a Deluxe version after Early Access launch or it is only for pre order?

sharp thicket
#

@wise socket

steam makes things much easier, after it launches the Early Access can we buy it from steam?

I think you got confused. It will be on Steam, just not the preorder.

Will be a Deluxe version after Early Access launch or it is only for pre order?

As of right now, only preorder from the website. We have no information about Deluxe versions for Steam.

wise socket
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@sharp thicket Thanks man, it will be harder to buy but totaly worth it.

craggy ingot
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no, deluxe is only for preorder

viral monolith
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The request a key form post states to talk to a community team member in the future if we missed the opportunity. Who should we message? 😛

torpid apex
#

If I kill a person who made a pre-order deluxe edition of the game, then I can take off his clothes, which they give for pre-order? (sry for google translator, i'm too lazy)

weary warren
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@torpid apex that is a good question that I don't have the answer to. Obviously if you can you then don't own the skins but you can wear them for the rest of the game.

tranquil tree
#

he want to take my cloth off 😮

cold robin
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lol

tranquil tree
#

The hood of the parka will bend or hide the helmets?

weary warren
#

^good question that I don't know the anwer to

tranquil tree
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@weary warren There was this problem with the hoodie on h1z1

dense pond
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has anyone had trouble with doing the preorder?

swift vault
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I haven't done it yet

tranquil tree
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@dense pond what trouble ?

dense pond
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i believe bank of america keeps blocking the transaction from happening. waiting on hold to see why

swift vault
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Probably just an unusual transaction from your normal history, they'll clear it up if you get through to a person

tranquil tree
#

@dense pond you should go to your bank

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better than wait

weary warren
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That wouldn't fly in the UK, I would go in to get something done and they tell me to call the helpline...

swift vault
#

I've only had card issues once when I forgot to notify them I was traveling . But I called and they took care of it

viral monolith
#

So has anyone tried that render distance setting??

digital glen
#

Is there a way to hide the different language channels that I don't use in discord?

tranquil tree
#

@digital glen u mean hide notifications ?

digital glen
#

No, like all the different channels that always show "new" messages, like the language channels

tranquil tree
#

right clik on it and mute

digital glen
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Will that prevent them as showing unread? <----- discord noob sorry

tranquil tree
#

u mean the chan in white .?

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i think

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ohhhhhhhh

digital glen
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Yes like it's always showing white like there's new messages

tranquil tree
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just right clik on PUBG Closed Beta

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notif setting

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and do what u wxant

digital glen
#

Bingo! Thank you! Have a 🍗 dinner on me!

tranquil tree
#

Haha i'm happy to help you ^^

swift vault
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Yeah i need to do the same lol :p

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i have that OCD if i see alerts

tranquil tree
#

Happy to help you all 😂

swift vault
#

thank you lol

tranquil tree
#

I need to be a mod 😎

swift vault
#

haha now now, no asking for mod xD you can still help without being one :p

digital glen
#

Oh, that OCD @swift vault drives me nuts...I just....can't....compute...

swift vault
#

Right! Im in liriks discord, i've learned to just let it sit there

digital glen
#

Maybe I need a 💊 for that

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I'm in his also...I freak out every time I see it

swift vault
#

i just leave it lol :p no way im keeping up

digital glen
#

I randomly check everything, then 5 minutes later I'm like, hell with it lol

swift vault
#

yeah , i do my best to keep up here on the weekends for sure

digital glen
#

While I'm at work I set my status to "do not disturb" I wish they had a setting for "do not disturb, unless I need to know, which is just tell me" lol

swift vault
#

unfortunately not

tranquil tree
#

@swift vault dont ask just say 😎

swift vault
#

I just chill, if someone needs me they can @ me lol

flint saffron
#

hey guys i got a quistion for preorder

#

when i bought it is the two codes in the title the beta keys or the game key and skin code

tranquil tree
#

Beta

swift vault
#

It says right there on the pre order page, the keys you get now are for BETA access, you will be emailed the Early Access code once the game releases into EA

tranquil tree
#

You will receive key for game when it will be release

flint saffron
#

for me all it says is playerunkowns battlegrounds deluxe edition

#

but thank you for the help

sharp thicket
flint saffron
#

i was looking at the email receipt i got

#

sorry about that

swift vault
#

It's all good

tranquil tree
#

XD its what I say all time ppl never read little lines. . Never...

flint saffron
#

i bought it on the old page not the new one i mustve missed it

tranquil tree
#

Same little lines xD

weary warren
#

@willow iris Please don't post the same content in multiple channels.

willow iris
#

Sorry was just asking for help on how to improve

weary warren
#

That's fine, but one channel is enough.

twin nebula
#

can I buy more than 1 digital deluxe w one email?

tranquil tree
#

@twin nebula good question, but i think yes

stark hearth
#

Anyone knows if the PUBG emotes are available on BTTV and if yes, how to use them ?

distant marten
#

hey any way to switch stats from a steam acc to another instead of re-creating a new one?

#

Or that should be because of the family sharing thing

sharp thicket
#

@distant marten Switch stats?

All Closed Beta wins, names, etc all get reset after CBT ends.

But if your talking about transferring the game from one account to another. No, you can't. The game is tied to your Steam account.

distant marten
#

I got a beta key 😉

#

but when I registered on my 1st acc then i play on my 2nd i cant use it, i can just re-create with a new name

granite musk
#

Does my friend need to be on the Discord if he want's to play the game ? (in meaning of terms and conditions)

swift vault
#

no

#

As long as your friend has a beta key, they can activate it on steam, and play during the closed beta.

granite musk
#

Okay thank you very much.

swift vault
#

you're welcome

real dove
#

I missed the link for Alpha tester's to get a copy of the game. How would i go about getting that?

craggy ingot
#

@real dove might have to talk to sammie about that, might not be able to anymore

real dove
#

@wide cypress Is it possible still?

craggy ingot
#

best bet would be twitter

real dove
#

Does she have a specific twitter handle?

craggy ingot
wide cypress
#

@real dove hey talk to me next week 😃

real dove
#

Sure thing, do i DM you here, or just ask in help again?

weary warren
#

@real dove She's going to be super busy for the next couple of days at PAX East so try getting her attention maybe on Tues/Wed.

stark hearth
#

hey, anyone able to find me the link for bttv emote ?

bitter ridge
#

I didn't realize that the key i got from purchasing the game was just for closed beta.. I used it in my steam but I already was in the closed beta

tranquil tree
#

xD you can giveaway your keys ^^

undone plover
#

gettings lot of lost conection to hosts

#

but I can do solo just fine

#

very annoying bug

pearl shuttle
#

@undone plover hey, sorry to hear that. if you haven't already, please make a post about your problem on our forum http://forums.playbattlegrounds.com/forum/10-bug-reports/ please include pc specs, what server you connect to, ping you're getting, is the disconnect random or reproducable, etc. Thanks.

sullen pulsar
#

I bought the deluxe edition that comes with my game key and the 2 beta codes. In the email I only see 2 keys am I missing something?

sharp thicket
#

@sullen pulsar

- The digital download key and the exclusive skins will be delivered once PLAYERUNKNOWN’S BATTLEGROUNDS launches on Steam Early Access.

sullen pulsar
#

Oh okayy so the 2 codes in the email are the beta keys! Gotcha! Thank you

chilly path
#

The reconnect bug is still not fixed.. im done

viral monolith
#

it says matchmaking failed?

woeful rune
#

are the servers up?

midnight urchin
#

i can't even get past the connecting screen

cyan moth
#

nope

midnight urchin
#

anybody else got the connecting screen issue?

gilded bramble
#

yup, rip ;x

chilly path
#

Yes

weary warren
#

There is an issue, they are aware. It shall be solved. Whilst you're waiting perhaps you could take up knitting?

vapid hemlock
#

ye

finite panther
#

DansGame

weary warren
split furnace
#

FIX THIS PROBLEM!!!! I've been waiting for a goddamn week for my screen to say connecting? No. Fix it or I want a free ice cream from you guys.

dire hamlet
#

fixitfixitfixit

chilly path
#

Fix it or riot

weary warren
spiral lagoon
#

^

weary warren
split furnace
#

Hahahaha rude

#

Okkay! But estimated time until the problem is fixed ? 😃

finite panther
#

max. 13 days

#

Kappa

spiral lagoon
#

the problem will be fixed quicker if you stop trying to connect Kappa

dire hamlet
#

it'll be fixed in the next 3 weeks

#

minimum

swift vault
#

lul

split furnace
#

Who should I wrote to for a map bug?

#

write'

sharp thicket
#

@split furnace Forums

#

!links

regal vaporBOT
#
weary warren
#

We appear to have an issue with our login servers. Please bear with us as we resolve it!

finite panther
#

Still not online? Guys, it's now 15 minutes ... considering to refund my deluxe edition Kappa

narrow adder
#

Is there an ETA on the fix?

dire hamlet
#

im in

finite panther
#

@dire hamlet Screenshot or riot

weary warren
#

@narrow adder Soon™

dire hamlet
#

xd

#

pls discord

#

preview my image

finite panther
#

Smells like fake news BabyRage

coarse junco
#

discord says no

dire hamlet
#

does it like imgur

#

haha

#

there we go

sharp thicket
dire hamlet
#

Well the only issues currently are server

sage crypt
#

one question... when i buy the STANDARD EDITION, the beta closed key is a standalone key?

dire hamlet
#

yes

coarse junco
#

both keys of the standard are independent of each other

sage crypt
#

ok

#

perfect

coarse junco
#

the key you have now is only for the beta

sage crypt
#

I can give it away?

#

yes yes

coarse junco
#

yes

sage crypt
#

I want the game, but a beta key to give it away

#

ok perfect! thanks!

left sand
#

There are still connection issues atm right

woeful rune
#

yea i think so im still getting them

left sand
#

Back to the project then

rapid latch
#

PSA The issue w/ the login servers is due to the addition of new matchmaking code and may take a few hours to resolve. Please bear with us!

#

on twitter!

woeful rune
#

😮

left sand
#

Hours!?

weary warren
#

@left sand nah, I just asked them to ban you. Kappa

left sand
#

Can I get a new role instead?

weary warren
#

I'll make a banned one for you. Read only permissions.

#

But seriously, they're working on it.

#

:)

left sand
#

Thank

dire hamlet
#

out of curiosity, is the game key alpha testers get for the standard or deluxe edition of the game

left sand
#

Standard, iirc

narrow adder
#

Any updates on this fix its been 2 hours since it was supposed to be up?

sterile saddle
#

Im having an issue with preorder its saying it cant be completed anyone else having this issue?

viral monolith
#

i literally preordered like 3 mins ago

#

no problems whatsoever

weary warren
cold robin
#

hello possible give me keys beta for giveaways on my stream plz ?

craggy ingot
#

no

#

no asking for keys

cold robin
#

other streamer you drop 20 keys beta for giveaways

#

i need too 😦

craggy ingot
#

he got them somewhere else

#

not here begging for keys

cold robin
#

ok

#

😦

split furnace
#

Is it 1 hour left until servers are up? 😃

#

Not like you had 1 week to prepare Kappa

#

:Kappa:

coarse junco
#

@split furnace stop complaining, this is what a beta is for

split furnace
#

@coarse junco It was a joke mate, take your time ... I am just glad to be able to participate in the beta. You guys are doing a wonderful work 😃 Sorry if the joke was not apporpiate

spiral lagoon
#

can i invite people to this discord that got access with a alpha 2 key?

craggy ingot
spiral lagoon
#

im aware if they need support. but if they got an alpha 2 key surely they shoulda got invited to this as well and just didnt notice?

craggy ingot
#

not true

#

if you had an alpha 2 key, that means you got a random steam key

royal thistle
#

I cant see my friend

#

And the stats says ive only won once, though i ve won like 4 times

#

and cant see my friend on friendlist now, he can see me but when he tries inviting it says "failed to send invite"

craggy ingot
#

it has seperate leaderboards for each server, duos and solos

keen forum
#

Failed Invite to messages
when i try to play duoQ

distant marten
#

is that allowed to sell beta keys? cuz theres some of them on G2A or some shit like this ....

marble pier
#

Same cant invite my friend in duo

random wyvern
#

anyone know how to fix not being able to invite friends?

ember panther
#

^ sane question

#

anybody able to invite their buddy for duos? I've tried a few different people and they've tried me :(I

solar anvil
#

^

#

Same here

gloomy hedge
#

Same

trim bison
#

Cant find a match, it's says "matching" and nothing happens

full condor
#

give it some time?

trim bison
#

im already waiting for 5 minutes

marble pier
#

ur on Eu Ritz?

trim bison
#

yes

#

EU and Solo

marble pier
#

y got same issue

#

and cant team too

left sand
#

Is matvhing not working

#

o

sharp thicket
left sand
#

There we go

slim tide
#

can someone help me on this error please?

inner moss
#

My friend doesn't appear under my steam friends?

solar harbor
#

Cant find match on EU server

inner moss
#

But I appear under his but he can't invite because it says "unable to invite"

#

anyone know the issue?

covert bronze
#

hey, i can't invite my friend it's normal ?

icy glen
#

I cant invite my bud either

quartz vine
#

Hey all, I already ad access to the beta, but preordered the game. That gave me a code, is this available to give to my friends for beta access or does that also double up as the "bought" game code for steam?

random wyvern
#

where it says leave team for me

marble pier
#

good for ;e

#

me

spiral lagoon
#

that moment when using obs and my facecam causes OBS to use 30% cpu and with removal of facecam reduces it to 5% brkFeels

ember panther
#

OBS, or anything really, will use higher CPU if you resize your webcam. Keep your webcam at it's exact resolution. If you want it smaller or larger, to go custom resolution size in properties and change res, that way your CPU isn't rescaling, it's just changing the source, which costs nothing. This will help your CPU useage a lot.

#

Lots of guides via Youtube for OBS tricks to reduce useage.

#

@spiral lagoon

spiral lagoon
#

i just removed facecam altogether.

#

having the issue with completely unstable frames tho :/

winter hamlet
#

Hey, i was playing in the alpha but i didnt know i had to fill a form to claim the free copy of the game so i was just wondering if there is still a away to claim it?

craggy ingot
#

@winter hamlet make sure you send sammie a pm on twitter with your name and email you used with your discord

sharp thicket
#

^ She probably won't get back to you after PAX though. She's busy.

craggy ingot
#

^

dusty cosmos
#

Good day.. I'm trying to figre out why the mail I got does not show a key even though it's invited me to the discord and alpha ? ANyone here to help me wit this issue?

craggy ingot
#

¯_(ツ)_/¯

#

you should have the key

ocean sedge
#

anyone else having trouble with the grouping system? invites being accepted aren't bringing either of us into group, and now invites are like delayed by up to 45 seconds and still not working

steady trail
#

yeah

viral monolith
#

ye

ocean sedge
#

was working fine until about 5 minutes ago

left sand
#

Having issues with invites as well

ocean sedge
#

ye, dajukeboxjunkie just said in another chat that they are aware of the issue

weary warren
#

I am also having issues with this, people are aware of it

viral monolith
#

💩

quartz vine
#

login servers dead again?

ember panther
#

yup

past spire
#

babyrage

willow iris
#

invites dead for everyone?

past spire
#

on eu servers here, watching a stream in US and had no problems

ember panther
#

I'm US here; finally logged in, still issues inviting.

past spire
#

working now panic over 😛

finite panther
#

Any1 connecting issues?

icy glen
#

Connections Errors for myself aswell. Just stuck on connecting

slim junco
#

did I miss it or is there no way to change shoulder view without aiming ? Because if there isn't a way it needs to happen . It's a must for a TPS ...

fleet atlas
#

Connection Server down again?

pine scroll
#

Cant invite?

viral monolith
#

yep

fleet atlas
#

im back in

ember panther
#

still can't invite though

viral monolith
#

cant even search on solos now

ember panther
#

same ^

viral monolith
#

got in one

#

dw

past spire
#

invites seem broked

fleet atlas
#

yeah cant invite too 😦

covert bronze
#

when i see you again me and my friend ------------------------------------ duo serv

night current
#

Let me play Duos!

covert bronze
edgy shuttle
#

hi somebody there who maybe could help me

#

?

#

i got a huge sounddelay in obs when streaming PUB

#

BUT ONLY THE GAMESOUND

#

with the camera the sound is fine

#

and its only with pub

weary warren
upbeat nexus
#

i just got in a duos with my buddy

viral monolith
#

same

#

i think

weary warren
#

Should all be sorted now.

dapper thunder
#

when i launch the game it just stay on the background and do not load or w/e

#

worked great 30mins ago

#

and now i can't load the game at all or connect to it just stay on the background forever
right after the bluehole logo

craggy ingot
#

servers might be having issues, just wait a little while @dapper thunder

dapper thunder
#

Ok 😃 will see then

#

thank you 😃

craggy ingot
#

no problem

fringe hollow
#

I guess I'm slightly confused at the moment: will the PUBGbot DM us the steam key?

left sand
#

Huh?

#

The bot doesn't hand out keys anymore

tranquil tree
#

@fringe hollow only preorder

fringe hollow
#

Yeah I just realized I read a 2 week old message -.- fuck

tranquil tree
#

Or twitch or twitter giveaway

fringe hollow
#

I can preorder though, that's fine! My b haha

#

I've been so caught up in work and homework over the last 2 weeks I never saw their message/invite for me to beta test until now

#

Thanks all

tranquil tree
#

Np

idle arch
#

went i go into map my parachute gets stuck in air anybody solve this ?

tranquil tree
#

Press F to cut the parachute @idle arch

idle arch
#

im in the air when i cut the rope i fall to my death everytime it gets stuck at 48km in the air

quiet grove
orchid isle
#

hi

#

i couldnt connect in game how to fix it ?

#

when i tried reconnect it keep showing reconnect button

quiet grove
#

did you set tslgame.exe as an exception to your firewall and AV?

orchid isle
#

thx for answering my question

quiet grove
#

😃

orchid isle
#

i didnt , but my firewall is disabled by default

#

i'm trying

#

ah still not working

#

i tried restart my pc

#

and re download the game

#

run game as admin

#

still not working

#

i even tried vpn to us , china

#

no chance

fringe hollow
#

My woes continue. I pre-ordered the deluxe, got my Steam key and everything and wop: it's an incorrect key. Lovely ☹

craggy ingot
#

you will not get the game key

weary warren
#

That wont be a steam key

craggy ingot
#

not until EA

weary warren
#

That will be the beta key

fringe hollow
#

So the key they sent me is the beta key?

craggy ingot
#

yes

fringe hollow
#

Ahh

#

y'all are awesome, thanks!

#

I can't wait to finally play

orchid isle
#

here is what i am getting

craggy ingot
#

no clue

orchid isle
#

ah feelbadman , almost a month ago i came in here begging for code and i knw i am not getting any i marked my word that i will buy the game today i got the game ready for this.. and then this happens

covert bronze
#

zDz

quiet grove
#

hey @orchid isle it has to be something with a program you have installed or running that is now allowing you to connect to the servers. The fact that the game launches to that screen tells me that the files are there and working properly. Try closing all unnecessary background programs.

craggy ingot
#

yes, known bug, thats why you can cut your chute now @idle arch

coarse junco
#

@orchid isle try to disable your antivirus and test again

white sedge
#

hey guys

swift vault
#

what seems to be the issue

white sedge
#

but the bot did not give me a key

swift vault
#

you dont get a key for being a tester

#

keys are no longer given out

#

only way to get a key is to pre-order

#

!preorder

regal vaporBOT
#

PRE-ORDER IS AVAILABLE NOW http://preorder.battlegroundsgame.com/

  • Once this Closed Beta is over. PUBG will go into Early Access soon.
  • If you pre-order now, you will be able to play the game now, and get a new key for the full game when we official release the full game on Steam.
  • Exclusive PLAYEUNKNOWN skins are only available for pre-order.
  • Pre-order will not be available once PUBG goes into Early Access.

+ + + + + + + + + +

  • The Standard Edition gives you access to the current Closed Beta and 1 key for the full game.
  • The Deluxe Edition gives you 2 keys for the current Closed Beta, 1 key for the full game, and 1 complete set of exclusive PLAYERUNKNOWN skins.
  • The digital download key and the exclusive skins will be delivered once PLAYERUNKNOWN’S BATTLEGROUNDS launches on Steam Early Access.
untold moth
#

Hello @here I am attempting to purchase a pre-order of the game (I have purchased about 4 so far) and it keeps saying unable to process payment and sending me back to the purchase screen

white sedge
#

look that date

untold moth
#

I have verified I have enough funds, etc

swift vault
#

maybe your bank is stopping payment

untold moth
#

I verified that as well

craggy ingot
#

¯_(ツ)_/¯

swift vault
#

i was just gonna do that hacksaw lol

#

i found one of urs to copy paste xD

craggy ingot
#

jimbo

swift vault
#

¯_(ツ)_/¯

craggy ingot
#

just do /shrug

swift vault
#

really

#

ur kidding

white sedge
#

vao toma no cu

#

😄

swift vault
#

¯_(ツ)_/¯

#

my goodness

#

life

#

so easy now

craggy ingot
#

lul

untold moth
#

¯_(ツ)_/¯

#

wut

#

mind blown

quiet grove
#

¯_(ツ)_/¯

#

lul

craggy ingot
#

also works with /tableflip

#

for the appropriate meme

quiet grove
#

(╯°□°)╯︵ ┻━┻

#

wow you learn something new every day

craggy ingot
#

also /unflip

#

im a discord nerd

#

┬─┬ ノ( ゜-゜ノ)

quiet grove
#

lol no unflip for me!

sharp thicket
#

@untold moth It's a known issue. Some banks are stopping the payment based on forum reports. You may need to get in-contact with the bank and let the payment through. If not, maybe use another payment option listed?

untold moth
#

@sharp thicket Thank you! I am just panicking because we did it for a giveaway

#

and now I cannot give it away

#

I checked with the bank.

#

I have no holds, etc.

#

I will try a different card perhaps.

#

Okay I figured it out

#

It does NOT like PayPal.

quiet grove
#

yeah CC always works best for me

#

I am happy you got it tho!

untold moth
#

Thanks @quiet grove

#

I had to do that crazy code in my bank account

quiet grove
#

lol

untold moth
#

Felt like I was playing a game

quiet grove
#

yeah it always seems like it!

tall cove
#

Ok i may be behind, trying to help out friends. Why is it that your friends dont all show up even though they are online in game waiting, and also you type them in they dont appear in the list? is there a workaround or something we dont know? thanks

quiet grove
#

the steam friend list is bugged currently, please hang tight! 😃

tall cove
#

alright cool wanst sure if there was some voodoo we could do 😉

quiet grove
#

lol I wish!

orchid isle
#

i'm still stuck at Reconnect Screen this is what i had been tying to do
1.disabled firewall / enabled firewall
2.re download the game
3.re internet router / disable port forward / reset my router
4.used my 4g internet from mobile
5.used vpn (us , aus , asia)
6.re download the game tried it on my second pc
7.open the game as admin
8.re install Battleeye
9.disable my anti virus

still...... not working at all

#

oh and i did tried reinstall my windows , windows 7 64bit and windows 10 64bit

#

still not fix the problem

quiet grove
#

jesus dude, sounds like you did everything except build a new comp.... what if you run steam and or the game as admin?

craggy ingot
#

i literally never heard of this issue

quiet grove
#

yeah, he is just stuck at the reconnect screen

#

that should be an ISP issue if he did all that at this point

craggy ingot
#

yeah

#

might wanna call your isp @orchid isle

slate oak
#

Anyone have issue with with getting a beta key ?

craggy ingot
#

no keys are given out in there @slate oak

slate oak
#

My friend @umbral iris just joined this discord and is trying to get a key but he said he hasnt recieved one yet

craggy ingot
#

@slate oak because, they do not give out keys in this discord

slate oak
#

how does he claim it then ?

craggy ingot
#

he doesnt

#

joining this discord does not get you a key

slate oak
#

i must have mis read the announcements

#

Anyone who does not have a Closed Beta key can now join our Discord server to grab 1 Closed Beta key for PLAYERUNKNOWN'S BATTLEGROUNDS. (Limited offer until supplies last)

craggy ingot
#

thats old

#

key word, limited

slate oak
#

Thanks for the help

sweet whale
#

Is this by any chance like technical support?

craggy ingot
#

what seems to be the problem?

sweet whale
#

this week my game seems to be crashing as soon as I start the game up

#

right after the "blue hole" startup screen it crashes

craggy ingot
#

do you have any launch parameters?

sweet whale
#

i mean I havent set/changed anything

craggy ingot
#

hm

#

try restarting steam

#

and verifying cache

sweet whale
#

i already verified cache

craggy ingot
#

¯_(ツ)_/¯

sweet whale
#

rip

sharp thicket
#

@rich bay You will need to wait for the 23rd to buy it on Steam. - http://steamcommunity.com/app/578080

Codes have ran out on the preorder site: https://twitter.com/PUBATTLEGROUNDS/status/840383966754590720

Due to limited numbers & high demand, our pre-order option is now SOLD OUT! Thank you for your support! See you in Early Access, March 23rd!

silent cobalt
#

I have the Beta key, but was going to pre-order today... now that it sold out, i can purchase it on 23rd correct?

craggy ingot
#

correct

silent cobalt
#

Thx

tawny flume
#

so i just saw someone parachute in with a twitch parachute how do i activate that?

craggy ingot
#

have you tried parachuting?

tawny flume
#

haven't played today, been a long day unfortunately lol

swift vault
#

It's default

#

Everyone has it

tawny flume
#

👍

waxen maple
#

Man... this game runs worses than it did last week.

#

I was completely lagged out this game. Right before I landed I got like 2fps, and was freezing for 4-5 seconds. I had to alt f4

fair quest
#

Is there any way to get 60 fps?

#

This game plays better with medium setting than low or very low, idk what to change
P.S. GTX 950

quiet grove
#

I mean, I get 60 fps with everything on medium and shadows on low. It is really how powerful your rig is and what it can handle. If medium works well then go with that. Also add -USEALLAVAILABLECORES -malloc=system to your launch options in steam and make sure you don't have chrome or anything open in the background

zenith barn
#

steam overlay fps counter doesnt work anymore

quiet grove
#

what do you mean, Soko. I was just staring at it

fair quest
#

@quiet grove thanks, will try it out

zenith barn
#

mine doesnt show anymore this weekend

fair quest
#

fps counter works for me

quiet grove
#

steam > settings > in-game > make sure you check enable steam overlay while in game and fps counter

slate oak
#

anyone else getting a bit of input lag on the mouse this test ?

quiet grove
#

haven't noticed, will have to test

slate oak
#

Me and my bud are having this issue im sure there are more

zenith barn
#

ummmm im not dumb it just doesnt show for me :[

craggy ingot
#

shows for me

zenith barn
#

i selected ever corner and spoit for it and doesnt show

craggy ingot
charred matrix
#

yo

#

where can i post a print screen? cuz i just found a heavy bug

craggy ingot
#

forums

#

!links

regal vaporBOT
#
charred matrix
#

i just fell, throu the ground and then there was water and i was like swimming under the ground LUL

craggy ingot
#

report to the forums

waxen maple
#

I unfortunately am unable to play. Once I land, my game freezes constantly for about two minutes while everything loads in.

#

No point in trying anymore

#

I hope you guys enjoy the game though 😉

orchid isle
#

sup guys i'm the one with Reconnect Screen
you guys told me to contact ISP

AND I JUST DID

well still not working i'm tired , very tired my friend who i gave him a key his game work just fine

#

i dont know what to do now

#

one thing i am pretty sure

this is not my job to do this kind of thing i even reinstall my windows dude... you cant blame me for the problem

you told me to do everything to fix it exept you dont accept that its your game fault

please fix it i'm running out of patient i have been fixing this problem about 12 hours now

#

12 .. hours

#

great job

craggy ingot
#

¯_(ツ)_/¯

sweet whale
#

¯_(ツ)_/¯

livid stone
#

Hello i finally got my paycheck today and was came home to preorder deluxe edition. I read today that pre order would go on till March 19. To be honest im not too interested in buying the game at all if i cant get the deluxe version with the skins as this is what i do with every game. Is there any way im able to pre order still?

craggy ingot
#

nope

winter hamlet
#

Hey, im not able to pm sammie on twitter about the free copy of the game. do i just wait till someone from the community team sees my message?

tranquil tree
#

You have just to wait dude ^^

craggy ingot
#

^

carmine junco
#

He has reinstalled DX and VC from _CommonRedist, but still didn't help

craggy ingot
#

no one knows how to reliably fix that

tacit hill
#

!links

regal vaporBOT
#
orchid isle
#

sup i'm that guy again
i came here with nothing change , i just want to say i kinda deserve an award for something i did
like
1.redownload the game for 6th times , installed on both drives c,e
2.hitting Reconnect buttons for like 200+ times
3.hitting reconnect buttons for 1 hours in a row without quitting the game

i can play everyothers games with no problem at all
i have Green NAT on all ubisoft games

#

they told me to contact ISP and i did but still not working

this is the thing i did
1.firewall disabled / enabled
2.open game as admin
3.redownload the game 6th times already + installed the game on drive C
4.used my second Pc to download the game
5.reset router , disabled port forward , contact ISP
6.reinstall battleeye
7.vpn to other countries around the world , asia , us , etc
8.used my mobile phone internet (shared to pc)
9.reinstall windows 7 and 10 (64bit)
10.disabled anti virus

#

GG

wide osprey
#

@orchid isle try changing dns

cursive ether
#

how do you find out if version of the beta is the full game ? i got my code before 2017

#

game is sold out now so i'm like damnnnn

wide osprey
#

@cursive ether no version of the beta is the full game

lucid fable
#

is there a way to disable controller input without unplugging it?

weary warren
#

@lucid fable Try putting -nocontroller in your game launch options

lucid fable
#

thanks, ill try it

steep heron
#

Hello guys. I still have that problem from a few days ago where the battleye for the game is blocking a .dll? Anyone know a fix, i've tried doing root scans with malwarebytes and such.

tranquil tree
#

@steep heron what .dll

orchid isle
#

thats new about changing dns, but change to what ? i mean i really dont know

#

i have no idea

#

i still dont know DNS servers i want to change

#

thats the problem for me

#

my case seem a little bit weird from the others , people stuck at Connecting screen but i stuck at Reconnect Screen which i have to hit the Reconnect button and keep doing it with no hope to sucess

#

last time i tried is redownload the game at lower speed of my internet but still have the problem

#

this right there is my soulmate

wide osprey
#

@orchid isle in the 3rd screenshot change the DNS to 8.8.8.8

#

and 8.8.4.4

viral monolith
#

damn you dont give up

orchid isle
#

guy

#

i fucking fixed it

#

oh my god

#

i can play it now

#

i'm in tears

pearl shuttle
#

: )

orchid isle
#

so this is what i did incase someone getting this problem

#

download hide.me use vpn to Canada / set your steam.exe to run as admin / dont set your game.exe (TslGame.exe) to run as admin in my case if i set both run as admin it keep getting the problem thats all

wind berry
#

did anyone had thes kinda bug

#

`

#

?

#

the Mate spawned under the Map, but hes kinda over water and is able to swim across the whole map. We just explored this bug now and testing whats able. Wanted to let you know

spiral lagoon
#

whats the defaul button for swapping shoulder in 3pp? or is just a bug thats happening randomly? EDIT: i discovered this ingame 😃

wind berry
#

where to post/report bugs?

swift vault
#

forums

#

!links

regal vaporBOT
#
weary warren
#

@spiral lagoon To switch the shoulder wilst using zoomed crosshairs you need to be zoomed ii by holding the right mouse button and then press Q or E to switch sides.

spiral lagoon
#

yea i had time so i started fiddeling with the buttons xD

quaint grove
#

hey anyone kno how to fix the stuck on main menu bug

quiet grove
#

it is a known issue atm

#

the dev's are aware

quartz vine
#

HELP PLEASE! i got a key for pre-ordering battlegrounds, but already had the beta. Does the pre-order key also double up as the game key or can I give it to a friend?

weary warren
#

It is a beta key only

#

Your full game code will come when the game released on Steam

quartz vine
#

100% ?

#

thanks robo

tranquil tree
#

is there a way with nvidia panel or launch options to improve fps and stability ?

weary warren
#

@quartz vine 150% 😉

tranquil tree
#

Struggling to stay above 60 fps dropping to ~30 at times.

steep heron
#

@tranquil tree sensapi.dll

tranquil tree
#

@steep heron '-'

#

wut ?

quiet grove
#

?

pearl shuttle
#

some people just like to mention dlls

acoustic apex
#

Tip for better performance: Change Foliage and Post-Processing to Ultra

steep heron
#

@tranquil tree You asked me what dll. Its the sensapi

#

Okay just did a root kit scan again, but battleye is still blocking sensapi.dll it closes the game down instantly.

digital glen
#

@steep heron You google search sensapi.dll yet?

steep heron
#

Yup no useful infomation

digital glen
#

Did the obvious virus, malware, windows update scans I assume

steep heron
#

Yeah, full virus scan, and a full malwarebyte scan with root kits

digital glen
tranquil tree
#

@acoustic apex LOL ?

acoustic apex
#

@tranquil tree IDK but it worked for me and my friend

steep heron
#

@digital glen Ill try that brb

digital glen
#

restart your comp after you do that

steep heron
#

@digital glen Says you do no have primission for this action when i try to replace it

digital glen
#

Nedd to be signed in as the administrator and might have to unlock file permissions

steep heron
#

@digital glen I have an admin account, still doesnt let me with even chaning permissions.

digital glen
#

Try restarting now after you've allowed permissions

steep heron
#

@digital glen It doesnt let me actually change permissions. All the premissions are grey and cant tick any of them

digital glen
#

Hmmm might Google how to unlock them...I can't remember, sorry. If that doesn't work you can try running an elevated command prompt as admin using using sfc / scannow

#

If not that, try booting to safe mode, repair, and have it run a repair on Windows files

#

Sorry couldn't be further help

steep heron
#

@digital glen Its fine man. Thank you for your time and assistance 😄

digital glen
#

👍

steep heron
#

@digital glen Do you think manualy installing battleye could solve this problem?

digital glen
#

That might be an option worth trying, but if it's Windows file you will need it regardless

steep heron
#

@digital glen I have the actual sensapi file. But battleye is blocking it for some stupid reason

digital glen
#

Ahhhhhh....then yes try that. You have allowed Barttleye through Windows firewall and any other firewall and antivirus right

steep heron
#

@digital glen Nope that didnt work. Well im stumped

digital glen
#

Turn off uac and try loading game again...try verifying files of game in steam...still thinking

#

Are you running antivirus?

steep heron
#

@digital glen whats uac?

digital glen
#

User account control type in search bar of Windows turn it off for this test

steep heron
#

@digital glen yes im running with anti virus, ive tried turning it off though

digital glen
#

What antivirus?

steep heron
#

@digital glen mcafee. Im going to delete it though to try without it

digital glen
#

No offense but That is the worst one to use imho. Uninstall and Google McAfee uninstaller program, download that and it will remove junk that is leftover from the regular uninstall then reboot and try then

winter thistle
#

Hello all. My tester email referenc ed coming here for additional keys if necessary, but I cannot find a mention here to get that going.

digital glen
#

No keys left

steep heron
#

@digital glen Yeah it came with my pc ahhaa

digital glen
#

Lol it's terrible

steep heron
#

Yeah i've been told it was mostly disabled for a majority of the time

winter thistle
#

Odd. Thought we were to have a couple to issue out per the email..? I have a popular streamer begging for one and I was trying to be helpful for 'em. =/

digital glen
#

Did you pre order?

steep heron
#

@molten lance You're a couple of hours too late, i had 2 spare codes. Gave them away though D:

winter thistle
#

Not meaning the extra from pre-ordering but for being a CB tester.

steep heron
#

Oh nvm then

digital glen
#

Those are all gone. Check streamer give away and Twitter

winter thistle
#

Dang, was worried about that and hopeful every CB tester account had like a couple held in reserve

elfin cobalt
#

Question for you folks, does anyone else use Push to talk on discord and find it freezing up alot specifically with Battlegrounds?

#

I have been having this issue every weekend thus far

digital glen
#

Not push to talk but opening other programs yes

steep heron
#

@digital glen Nope just rebooted and still nothing

digital glen
#

And you ran the separate uninstaller program

steep heron
#

@digital glen Yeah then rebooted

digital glen
#

Try running Steam as an administrator

steep heron
#

i am running windows 8 btw. I didnt mention before

elfin cobalt
#

Everything is run as admin, including steam, i am on windows 10

digital glen
#

And you ran sfc /scannow

elfin cobalt
#

it just randomly freezes the voip on discord for me

steep heron
#

@digital glen No wasnt sure how to do so

elfin cobalt
#

on discord it shows my PTT as active and it freezes like that till I reconnect

digital glen
#

In Windows search bar type cmd

#

Right click run as administrator

#

At top of window should say administrator:command promot

steep heron
#

Yeah

digital glen
#

sfc /scannow

#

Will take awhile, see if it found any missing files when done scanning

steep heron
#

Alright doing so now 😄

charred matrix
#

just found another bug, where u parachute and then when landing, half of ur legs go under the ground, in my case i got up to the real floor but took 80% of my hp

digital glen
#

If you have footage, post that on the mega bug list on forums, would be helpful to catch

quiet grove
#

@charred matrix He please post it on the forums!

#

!links

regal vaporBOT
#
digital glen
#

@steep heron What % you At?

steep heron
#

@digital glen 50%

digital glen
#

K

steep heron
#

@digital glen Okay done that. it said corrupted files could not be fixed. I tried to boot the game and still no luck

keen forum
#

How to be PUBG Partners on twitch ?.

digital glen
#

That usually means if you have a traditional hard drive, not ssd some sectors on the drive are damaged. Its possible to run software from your drive manufacturer to repair those sectors which in turn will separate them from being used again. Regardless your hard drive should be replaced if it's physical sector damage. Software file structure might be able to be repaired with a clean install of Windows

#

Either Windows corruption with files or on hard drive TLDR

steep heron
#

Yeah thats what my next solution was going to be. Could i use the same windows key for a fresh install?

digital glen
#

Yes. Check the options for clean install. Back-up anything you want to save first like music pictures bookmarks etc. After install update Windows manually and reboot after every update until finished.

#

This will most likely fix your problem unless your drive sectors are physically damaged, but I think it's just a corrupt Windows situation

steep heron
#

Okay man. I think ill do a fresh install, again thank you for all the help 😃

digital glen
#

No problem. Message me on discord when you are all finished and if it works. Curious lol

steep heron
#

Yeah will do.

digital glen
#

@keen forum Do you mean content creator?

steep heron
#

Does windows 8 let me do a clean install without a usb iso?

digital glen
#

What kind of computer you have?

keen forum
#

Wags no i'm talking about the groupe on twtich

digital glen
#

!links

regal vaporBOT
#
digital glen
#

Might be in the pinned messages in one of the channels...thought I seen it somewhere...

#

Like belonging to the Twitch community group?

weary warren
keen forum
#

thx mate

digital glen
#

^^^^^

weary warren
#

Big one for that is You have average concurrent viewership of 150+ on Twitch or 50,000+ subscribers on YouTube.

keen forum
#

oups

digital glen
#

@steep heron You still around

keen forum
#

ahah im not in then

steep heron
#

Yeha

#

@digital glen whats up

digital glen
#

You figure out how to install clean?

steep heron
#

Windows 8 doesnt let you do it i think, im making a ISO right now

digital glen
#

Ok that's what I was wondering...what kind of computer you have.

steep heron
#

What do you mean?

digital glen
#

Is it custom built or brand name?

steep heron
#

I wouldnt call it a brand name but its a pre built ahaha

digital glen
#

You must not have the win 8 media?

steep heron
#

I dont think so no

digital glen
#

K just make sure to opt for a clean install

craggy ingot
#

oh god, i had issues with windows 8, wouldnt let me do a recovery with it, had to upgrade to windows 10 so i could

digital glen
#

Been there too lol

steep heron
#

Im doing a clean install so it should be fine.

craggy ingot
#

hopefully