**__High Resolution Screenshots__**
• Press P to take a screenshot by default
• Screenshots taken this way are saved under C:\Users\[USERNAME]\AppData\Local\Foxhole\Saved\Screenshots\WindowsNoEditor
#technical-read-first⚠
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__**Fixing Resolution Settings if the Game cannot be opened**__
-
Go to
C:\Users\%username%\AppData\Local\Foxhole\Saved\Config\WindowsNoEditor
Note: %username% refers to your username on your PC -
Open GameUserSettings with notepad, and change the top 10 lines to look like this, however, if you have a smaller monitor, change the resolution to your monitor's size.
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
PreferredFullscreenMode=0
AudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1920
DesiredScreenHeight=1080```
[**↓ Take me back to the Table of Contents/bottom ↓**](https://discordapp.com/channels/203512636556574720/551236268004999168/654787512870371332)
__**Fixing Issues with SIP ALG**__
What is SIP ALG?
SIP ALG is a protocol used by routers to modify packet headers to send traffic to Public Branch Exchanges (PBX systems) for VoIP traffic. PBXs are used to make calls and to route calls.
Why would this create an issue?
SIP ALG will change the location the VoIP or SIP traffic ends up. Causing dropped packets and possible issues with connecting to VoIP servers. VoIP needs a direct path to the servers without any translations or modification.
Solution:
One way to check if you have SIP ALG turned on is by running this tool by RingLogix.
This tool is not guaranteed to find if you are having SIP ALG issues but it could make for an easier diagnostic. If this says true, please ask for help in disabling it.
**__Fixing Vivox Voice Files__**
- Close Steam and Foxhole
- Go to
C:\Program Files (x86)\Steam\steamapps\common\Foxhole\War\Plugins\VivoxCoreUE4Plugin\Source\ThirdParty(or wherever Foxhole is installed - read here.) - Delete
VivoxCoreLibrary - Reopen Steam, and verify the game files.
- Restart your computer.
**__Fixing issues with Voice Chat, DNS related__**
What is DNS?
DNS is Domain Name System, it is used to resolve Domain Names to their respective location or IP address.
Why would DNS be the issue?
DNS is used when services like VoIP are trying to resolve where to send the audio traffic and where to recieve audio traffic from. Certain DNS providers and ISPs have the incorrect information where to send traffic, causing Error Codes in game such as [8]-6.
How do I fix this?
Following this Article form How-To Geek
Add 8.8.8.8 as the primary and 8.8.4.4 as the secondary(Google DNS). If you'd prefer to use a different one than Google, use 208.67.222.222 and 208.67.220.220 (OPEN DNS)
If you need more assistance please ask for help.
**__Verifying Game Files Through Steam__**
Via Steam Support:
- Restart your computer and launch Steam
- From the Library section, right-click on the game and select Properties from the menu.
- Select the Installed Files tab and click the verify integrity of game files button.
- Steam will verify the game's files - this process may take several minutes.
**__Troubleshooting Network-Related Issues__**
If you're receiving errors such as "No Home Region" or being disconnected, this usually points to a network-related issue. Due to the nature of network issues, there is never a one-size-fits-all approach to correcting them, however through standard troubleshooting steps, we can typically eliminate most issues.
Steps to Try
- Restart your PC
- Verify the game files >> Open Steam >> Right Click Foxhole >> Properties >> Local Files >> Verify Integrity of Game Files
- Close any and all programs on your computer >> Open Steam >> Open Foxhole >> Attempt to get in game
- Disable all antivirus and firewall solutions; Follow #3
- Restart computer completely >> Close any programs that started automatically; Follow #1
- Open command prompt and type
ipconfig /flushdns - Restart internet Modem and/or Router; May be a good idea to perform #3 after
- Verify all ports used by Steam are open on modem/mouter firewall as well as any 3rd party firewall hardware: Via Steam Support ; Follow #4
- On Wi-Fi? Try using a physical (ethernet) connection instead
- On Wi-Fi? Try moving physically closer to the modem/router providing the wireless internet
- On Ethernet? Reseat the ethernet cable on both sides; perform #4 as well as #3
- Verify all drivers are up to date. This includes graphics drivers; Perform #11
- Verify Windows is up to date
- Laptop? Make sure the laptop's power/battery setting is set to High Performance.
- Set Max Pings settings in the Steam client: Go to Steam >> Settings >> In Game. Go to the dropdown box labelled In-Game Server browser: Max pings/minute and set to 500. Perform #1
**__Show Hidden Files & Folders__**
Within many of the fixes listed here, you may be directed to navigate to a folder called AppData. By default, this folder is hidden in both Windows.
To show hidden files and folders, please follow the steps provided by Microsoft here. The process varies between the different versions of Windows slightly.
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**__Foxhole Installation Directory__**
By default, Steam will install Foxhole under:
C:\Program Files (x86)\Steam\steamapps\common\Foxhole
If you changed your installation directory, you can locate it by right-clicking Foxhole in the Steam library, selecting "Properties", then selecting the "Installed Files" tab. You will find "Browse", which will open the installation folder in Windows.
Configuration/Profiles
In addition, Foxhole saves some data such as user profiles and configurations under:
C:\Users\%username%\AppData\Local\Foxhole\
Note: %username% is replaced by your username on your PC
median galeBOT
**__Technical - Read First__**
These guides have been created by awesome community members and devs (but mostly awesome community members). If you require further technical assistance, we recommend asking around in #technical-chat. For non-technical assistance, please ask around in #ask-the-community. For developer assistance, please see #read-first-⚠.
Technical Guides for Troubleshooting
• Troubleshooting Network-Related Issues
↳ Useful for errors such as "No Home Regions Found", network related lag, and so on
• Fixing issues with Voice Chat, DNS related
• Fixing Vivox Voice Files
• Fixing Issues with SIP ALG
• Fixing Resolution Settings if the Game cannot be opened
__**General How-To's**__