#technical-chat

4 messages ยท Page 33 of 1

distant harness
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i mean i can try modem after brother gets off

blissful sequoia
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meh.

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yea i guess

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really need a vpn test hmm

distant harness
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Brother doesent want me to test modem

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nvm

terse flume
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Hey is your IP static

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Or dynamic

blissful sequoia
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hah who has static ips

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gonna try tunnel bear myself

terse flume
#

Right now I'm throwing everything I know

blissful sequoia
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see if it gets AV triggered

terse flume
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๐Ÿ˜„

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Tunnelbear is not a virus

blissful sequoia
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but why is his being flagged as one?

terse flume
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If he downloaded it from a shady website

blissful sequoia
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maybe he has an actual virus

terse flume
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I can't guarantee that

blissful sequoia
#

mine ran without a problem

distant harness
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modem connection worked

blissful sequoia
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what does that mean? directly connected to the modem?

distant harness
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ya

blissful sequoia
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oh ok, cool

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so its the router

terse flume
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Phew

distant harness
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ya i guess so

blissful sequoia
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actually, when you plugged in the modem, did you have to choose what network type? home/office/public?

distant harness
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no

blissful sequoia
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hm ok

distant harness
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it just let me connect

blissful sequoia
#

so not software firewall then

proud schooner
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Would be worth making sure firewall is still disabled though

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Win10 or Win7

blissful sequoia
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so sir whats the router setting blocking him?

distant harness
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one sec will i switch to router again

blissful sequoia
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i cant even i magine...

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a custom route to a black hole? lol

proud schooner
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Router firewall possibly

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Or just bad settings

blissful sequoia
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wouldnt it screw everything up?!

proud schooner
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Not necessarily

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Could effect only things with lower tolerances

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I'd be curious to see the ping on modem

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If better

blissful sequoia
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hmm yea

distant harness
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well whole fam was kinda mad so i needed to switch back

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didnt think to check

proud schooner
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It's cool

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I shoulda mentioned it

distant harness
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now to see if it should let me play after back on router

proud schooner
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But we know we're looking towards the router

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Ye

blissful sequoia
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if we assume the latency is low, that means the router is shot?

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dropping packets like mad?

proud schooner
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Or bad setting.

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could even be PC side

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But,

blissful sequoia
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i still cant imagine the setting on a SOHO router

distant harness
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it canceled my faction allegiance somehow

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and im back to no home regions found

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moment i went back to router

blissful sequoia
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what would possibly ruin his traffic to <redacted>

proud schooner
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Because we see multiple devices, we're seeing router issues/network wide issues

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So

distant harness
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i have no clue what could make my router a litteral internet black hole

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its on default settings i believe

blissful sequoia
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maybe its doing something weird with high port numbers, like 50000-55000 or something

proud schooner
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โ€ข That setting you changed to 500 and then to 5000, try setting that to 200. Just for the sake of giving it less of a chance

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Sounds off but it's one thing,

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but that's not the main next thing,

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It would be worth making sure there's no port forwarding settings,

distant harness
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steam allows a minimum of 250

proud schooner
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Yeh then 250

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Oh, also,

blissful sequoia
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yes if you have access to your router, can you tell us what rules are in the port forwards or NAT or firewall?

proud schooner
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open up command prompt and run

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ipconfig

distant harness
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no home regions found

proud schooner
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Find your gateway, then run ping <gateway IP>

distant harness
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admin command prompt or regular?

proud schooner
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either

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Either going to be 192.168.0.1 or 10.0.0.1 most likely

blissful sequoia
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never seen a home router use 10.x.x.x

distant harness
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wrong, its 192.169.1.1

proud schooner
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ahhh the ol' 1.1

blissful sequoia
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169??

proud schooner
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Comcast modems made a move to 10. for example, as does a lot of newer routers

blissful sequoia
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those little pocket router devices are usually like 192.168.8.254

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they pick some weird subnet youre probably not using

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and they choose the last ip in the subnet, so wonky

distant harness
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168

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mistype

proud schooner
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Some also default to some odd settings, or if someone just fat-fingered the setting

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ah

distant harness
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it is 1.1 though

proud schooner
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1.1 is common as well

blissful sequoia
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oh thats exciting to see people move to 10.x.x.x, i started doing that myself about 5 years ago

proud schooner
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More common than it used to be

distant harness
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so what do i do to fix 1.1?

blissful sequoia
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nothing, 1.1 is fine

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ping it

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ping -t 192.168.1.1

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he wants to see if you can talk to it, and if traffic is dropped

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you should be seeing a reply for every message, hopefully under 4ms response time

proud schooner
distant harness
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it wont let me ping

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says syntax problem

proud schooner
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ping 192.168.1.1 -t

blissful sequoia
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oh maybe the -t is linux?

proud schooner
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at the end

blissful sequoia
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without -t it will only try 4 times i think in windows by default

distant harness
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its repeating

proud schooner
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time=?

distant harness
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2ms

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2ms

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2ms

proud schooner
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good

distant harness
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2ms

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1ms

proud schooner
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hah

distant harness
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2ms

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2ms

proud schooner
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okay

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Ctrl+C

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it'll stop it

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You'll get a packet loss result

blissful sequoia
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so this is where i would pay $20 to have the dns

distant harness
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it pinged it roughly 50 times XD

blissful sequoia
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nooba did share with us a test dns for an amazon bucket

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but i cant imagine that not working

proud schooner
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If we're seeing globally high ping, it's likely not that

blissful sequoia
proud schooner
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You could ping 8.8.8.8 -t though

blissful sequoia
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oh its gone

proud schooner
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pinging against Google DNS to see how that fairs

blissful sequoia
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looks like it got removed

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we have nothing to test with now lol

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only netstat!!!

distant harness
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pinging the 8.8 thing gives 42ms

proud schooner
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Okay

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So

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hm

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And get the lower ping

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the unloaded

blissful sequoia
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also, i want to know what existing router rules are in place

distant harness
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brother is getting angry about these ping tests

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gatta wait till he's backing

blissful sequoia
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what??

proud schooner
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picardlol family

blissful sequoia
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ping should not cause him problems

distant harness
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its lagging his game

blissful sequoia
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at all

proud schooner
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That means it's high ping across the network

blissful sequoia
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IP conflict

proud schooner
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At least that confirms on the right track

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Nah doubt IP conflict

blissful sequoia
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my bet is IP conflict!

proud schooner
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shit wouldn't work at all

blissful sequoia
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it would ruin a NAT table

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youd be surprised they work tho

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just ... really slowly

proud schooner
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home router wouldn't hand out a gateway IP. Unless he set it as static...

blissful sequoia
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STP is activated somewhere lol

proud schooner
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You could see that in the router's config

blissful sequoia
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yes, exactly

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someone not using DHCP in the house

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maybe his brother with all the network problems

distant harness
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DHCP?

proud schooner
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It's a pretty unlikely prospect though

blissful sequoia
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what if we had him set his IP to static

proud schooner
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Could do that. Set it to .254 for example to test

blissful sequoia
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set it to 192.168.1.250 and the subnet to 255.255.255.0 and the gateway to 192.168.1.1 and the dns to 8.8.8.8 and 8.8.4.4

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on your local computer, not the router!

distant harness
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i have no clue on how to do that

proud schooner
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Russ, basically IPs are typically handed out by the router, "you get this, and you get that". But, you can "ask" for a specific IP, a static IP.

blissful sequoia
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you set the DNS didnt you? its in the same place

proud schooner
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Did I ask, win7 or win10

distant harness
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win10

blissful sequoia
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another working theory - what if he set the DNS for a different network connection

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and his DNS is wrong ont he router, but when he plugs into modem directly he gets a different DNS server and its correct?

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its a bad theory.

proud schooner
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Try arp -a

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in the cmd

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See if there are any overlaps

distant harness
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it gave alot of responses

proud schooner
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Look for duplicates

blissful sequoia
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changing IP address would probably be an easier way to test

distant harness
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8 dynamic

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7 static

blissful sequoia
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reading an arp table might be above novice level

delicate oriole
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are u guys busy?

proud schooner
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Are the statics starting with say, 244

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or a high number

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Sup boss?

distant harness
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1 has 255 at the end

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2 actually

blissful sequoia
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255 is fine, they all use that one

proud schooner
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Do you see only 1 with 192.168.1.1

blissful sequoia
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its considered broadcast

distant harness
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ya its dynamic

proud schooner
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Good

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No IP conflict then

delicate oriole
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my voice chat isnt working at all. everyone ingame sounds choppy and says that i sound choppy as well.

blissful sequoia
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...

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perhaps not

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changing the IP might circumvent some forwarding rule tho

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@delicate oriole voicemeeter software is your solution

proud schooner
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Why voicemeeter

blissful sequoia
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dunno

proud schooner
blissful sequoia
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i know.

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but im sure of it

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100% sure

proud schooner
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Voicemeeter is just a mixer

blissful sequoia
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redirecting audio through compatible sound driver fixes it

delicate oriole
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ive used that but it makes my game run at 20 fps

distant harness
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did he go through the fix list ๐Ÿ˜ƒ

blissful sequoia
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incompatibility with some headsets and the last patch

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many people have been complaining about it sir

proud schooner
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@delicate oriole your in game sounds are choppy as well?

delicate oriole
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no

blissful sequoia
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it only affects voice

proud schooner
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Just voice?

delicate oriole
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yah

blissful sequoia
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we have dealt with this problem a lot

proud schooner
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I'd try restarting PC completely first and see if that corrects it.

blissful sequoia
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no

proud schooner
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Yes

blissful sequoia
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im telling you

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i am 100% certain on this one

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we've dealt with like 5 people with this problem in the last week

distant harness
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i used to have that problem, fixed it myself tho ๐Ÿ˜„

blissful sequoia
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ill find the relevant reddit post

proud schooner
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Voicemeeter is like trying to fix a lack of protein with a banana

distant harness
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your not wrong

blissful sequoia
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lol

distant harness
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i'd say trying to give radiation poisoning with a banana though

blissful sequoia
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been telling icanari that exact thing for months

distant harness
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banana's contain a few micro serverts of radiation

proud schooner
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Voicemeeter would only serve to alter the bitrate. But that still points to a networking issue

blissful sequoia
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banana kind of sucks at any nutrition except sugar and maybe vitamin c

distant harness
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but the chances of it are REDICULOUSLY low

blissful sequoia
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bit rate? its also a full driver stack

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so ... theres that significant part too

delicate oriole
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ummmmm is this a nutrion chat? XD

proud schooner
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It's like going from New York to Washington DC with a stopover in Germany.

blissful sequoia
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yes but it fixes it

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i guarantee

distant harness
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at the current rate, we'll ask for a side related branch on discord by the end of the evening

blissful sequoia
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and its the only way we know how to fix it

proud schooner
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Just do the restart lmao

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it's not Derp

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been doing this stuff a lot longer lmao

blissful sequoia
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youre very wrong this time sir

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$20 bet on it

delicate oriole
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i have done that multiple times

proud schooner
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It could fix it, but so could resetting drivers through a PC restart

distant harness
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have you tried plugging directly into a modem, apparently its black magic for foxhole

proud schooner
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You're jumping towards replacing limbs before checking the troubleshooting process

delicate oriole
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yep

blissful sequoia
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it doesnt COULD fix it

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it absolutely fixes it, every time

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ive done the troubleshooting

proud schooner
blissful sequoia
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please kiss my ass on this one

proud schooner
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You aggravate me

blissful sequoia
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i put a LOT of work into that issue

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voicemeeter is the only solution

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ive asked people to file bug reports

proud schooner
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It's not though.

blissful sequoia
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hold on, let me file the reddit

proud schooner
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@delicate oriole have you played the game before?

distant harness
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almost all problems have multiple solutions, they're just less obvious

blissful sequoia
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its definitely introduced from last patch

delicate oriole
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yep

proud schooner
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And did audio sound fine?

delicate oriole
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yeah

blissful sequoia
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please, if you want to waste your time

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or you can skip to the answer

proud schooner
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Intermittent issue. Voicemeeter would not be the answer.

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Case closed.

blissful sequoia
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but it IS

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you will see

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you will owe me $20

proud schooner
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Frankly Derp, it's not.

delicate oriole
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i have used it bro

blissful sequoia
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i promise it is

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try and see

delicate oriole
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but it gives me 20fps

proud schooner
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I'm gonna have to ask you to stop with the poor advice.

distant harness
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Derp, let the man try

blissful sequoia
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well im trying to save his time

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poor advice? my god

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youre screwing with me, right?

proud schooner
#

You could get rid of you house faster by burning it down too.

distant harness
#

we got time to waste talking about nutrition, im sure we got time to waste on this

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same as time to waste on arguing

blissful sequoia
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im 100% certain on the fix and youre telling me im giving poor advice?

delicate oriole
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yeh i got time

proud schooner
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@delicate oriole Have you already tried restarting PC yet?

delicate oriole
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yep

blissful sequoia
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doh i messed with my clock to test something now i cant load the reddit post about it

proud schooner
blissful sequoia
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https errors

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wanted to see if foxhole would find servers if clock was off - it does

proud schooner
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@delicate oriole try restarting modem/router, then the PC

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Dunno why it wouldn't find servers if clock was off

blissful sequoia
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we've dealt with this 5 times

proud schooner
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Sure. But it's not always the fix.

blissful sequoia
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but it is this time

proud schooner
#

We've seen hundreds of the exact same issue be networking related.

distant harness
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you can kill a fly with a sledgehammer, doesent mean its the best option

blissful sequoia
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yea i know

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thats why it was hard to figure out

proud schooner
#

Again, it's why there's a process.

blissful sequoia
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we tested every network thing possible

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come ot find out its more related to sound drivers or something

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heres how i can guarantee its NOT a network problem

proud schooner
#

Sure, it can be. But eliminating the networking issue is a good step as well.

blissful sequoia
#

when you use voicemeeter, it will go away entirely

distant harness
#

voicemeter would cause lag, as he said

proud schooner
#

And then he's at 20fps because you don't understand the effects of a sound mixer picardlol

distant harness
#

so lets try a diffrent approach

blissful sequoia
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because i dont understand hte sound effects of a mixer

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because sir has all the exp his IQ so high

proud schooner
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picardlol Okay.

blissful sequoia
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hey man, its icanari's idea

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and hes right, it barely uses any CPU

distant harness
#

who the heck is acanari's?

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icanari's

proud schooner
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Talking about @sly mortar

blissful sequoia
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i gave him the same grief about software audio mixers and delay and cpu use

proud schooner
#

Can you explain why a mixer would be the way to go then?

blissful sequoia
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but its not a big deal

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uhm i dont really care about the mixing part

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its a compatible sound driver with foxhole

winter quarry
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I am currently stuck in a jeep flying in midair

proud schooner
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That's not how that works.

blissful sequoia
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this is a bug introduced in last patch, something funky about what they did

distant harness
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turn it a few time @winter quarry

winter quarry
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I can't

blissful sequoia
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maybe a sample rate issue, who knows, but voicemeeter has no issues

distant harness
#

build a small object to reach it, then get in and turn it

proud schooner
#

What you should be suggesting, is a virtual audio cable

winter quarry
#

I am stuck inside the vehicle

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The vehicle is in the air

blissful sequoia
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at least 5 other people came in here and ran through every network torture troubleshooting thing

proud schooner
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OR, testing with different speakers/audio devices

distant harness
#

ask someone to hit it with the top of another vehicle? or is it too high

blissful sequoia
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yep, if you have em

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using a different audio device might work, if you dont, voicemeeter is your answer

winter quarry
#

It's really just at a really steep incline but I can't do anything about it

distant harness
#

steep incline, ask a builder vehicle for help

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the big arm can slap it

blissful sequoia
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if its a truck, chef, just make a new one, its a common bug

winter quarry
#

I am stuck inside the truck though

proud schooner
#

5 solved with virtual drivers compared to hundreds solved with networking troubleshooting or other solutions. Surely must be voicemeeter. picardfacepalm

blissful sequoia
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if its more valuable then @coarse trail may be able to fix it for you

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@proud schooner you sure are arrogant

proud schooner
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@winter quarry Do others see it in the air?

winter quarry
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I don't know

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There's no one else around

blissful sequoia
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i grant you, it looked like a network problem at first

proud schooner
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As in if you ask someone, is it visually in the air for them as well

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Ah

blissful sequoia
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thats what we tried first

proud schooner
#

I'd message @coarse trail Chef and see if a mod is able to come take a look

delicate oriole
#

Aite going in game right now

blissful sequoia
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but i dont deserve to be insulted because i/we found the answer and its not what youd like it to be

winter quarry
#

It's in Quadrant G-16 of Westgate

proud schooner
#

Derp, I'm not insulting. I'm saying there's a reason for a troubleshooting process.

blissful sequoia
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youve insulted me a few times already saying im basically to dumb to know whats happening

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or i dont know how stuff works

proud schooner
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Yeah message the details to @coarse trail Chef, it's how to contact the mods

winter quarry
#

Ok

blissful sequoia
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i cannot help that the solution was unexpected

proud schooner
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Derp, because there's an issue with making suggestions without understanding the underlying reason why something is going wrong. It's poor support.

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I've fired people over that.

blissful sequoia
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its your assumption i dont understand how it works

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but i understand how it works better than you

proud schooner
#

Troubleshooting is a process for a reason.

blissful sequoia
#

and you just assume i havent troubleshot any of it

proud schooner
#

ยฏ_(ใƒ„)_/ยฏ

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Honestly, we can have that chat another time.

blissful sequoia
#

we dont need a chat

distant harness
#

Can we get back to trying to solve my issue, if they're all good to go?

proud schooner
#

But in essence, it's poor form to offer solutions willy-nilly. "Install XYZ" should never be the first step.

blissful sequoia
#

whats your solution?

proud schooner
#

The solution is to troubleshoot all the way each and every time.

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@distant harness So, when it comes to your issue,

blissful sequoia
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i posted a message i asked icanari to pin

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oh nevermind we never did the voicemeeter one

delicate oriole
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It didn't work

blissful sequoia
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i wish i could have just posted you some background context that we've been over it many times already

proud schooner
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What headset do you use?

blissful sequoia
#

basically the answer is your audio driver is incompatible with this version of foxhole shrug

distant harness
#

whats his

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nvm derp asked

proud schooner
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@distant harness So,

delicate oriole
#

Logitech G230

blissful sequoia
#

so people have trouble setting up voicemeeter, which is the biggest downside frankly

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every time i tell someone the answer is voicemeeter i have to help them set it up, its a big pain

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worse than any burned CPU cycles

distant harness
#

could you not make a video on how to set it up

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and send it to those who need it

blissful sequoia
#

its slightly different for everyone is the problem - they have different named devices

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or they have realtek stuff with like 3 output devices named similarly and people pick the wrong one

distant harness
#

well begin making guides for specific devices, eventually you'll have what you need for the required devices

blissful sequoia
#

russames, try the IP address change to 192.168.1.250

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thats the only idea i have for you

distant harness
#

whats the command for that?

proud schooner
blissful sequoia
#

you can change it where you changed the DNS settings, do you know where that is?

distant harness
#

nop

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( i have short term memory loss so anything i recently did i wont know, sorry)

blissful sequoia
#

ok check the pinned message for the DNS guide

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you can manually enter an IP address in that same location, ip address: 192.168.1.250, subnet 255.255.255.0, gateway 192.168.1.1, dns 8.8.8,8

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1/255 chance of not causing problems for anyone else

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wait, 254/255 chance

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@delicate oriole did you see the reddit post i linked?

delicate oriole
#

@proud schooner after I do all that I just go in game?

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@blissful sequoia yeah

proud schooner
#

@delicate oriole Yep and give it a shot

distant harness
#

i think im all good to change now?

blissful sequoia
#

yea you can hit ok, if it fails, just switch back to "obtain automatically"

distant harness
#

guessing i need to press "use the following ip adress"

blissful sequoia
#

yep youll have to type them in

distant harness
#

it didnt say anything

blissful sequoia
#

thats fine

distant harness
#

should i just try it now?

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no home regions found still

blissful sequoia
#

hmm

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as far as we know your router is just dumping traffic in one direction for foxhole

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i think we would have to have some ideas what rules are being used inside the router

distant harness
#

how can i check the rules?

blissful sequoia
#

i dont know if you have access to look as see if there are any static routes or port forwards

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password might be written on router, might have been changed by family, not sure what your situation is

#

sometimes its just the default password still, or admin:admin

#

differnet brands have different default passwords, sometimes..

#

for instance, your brother or someone might have set up a rule to forward all traffic in 50000-xxxxx ports to a specific computer

#

and the outgoing foxhole ports I think are in that range

distant harness
#

im checkin one sec

blissful sequoia
#

so if something like that happened, most internet traffic would be fine but some games would fail

distant harness
#

basic or advanced

blissful sequoia
#

i am not sure. what brand router? I can check the manua

#

manual*

#

brand + model

distant harness
#

lemme check

#

its a netgear

#

i know that much

blissful sequoia
#

oh, also you can set your IP address back to automatically obtain, DNS also if you want

#

does the login page say what model it is?

distant harness
#

netgear 8000?

#

im guessing

blissful sequoia
#

specifics are important

distant harness
#

domain is netgear 8000

#

would that not be the type?

blissful sequoia
#

not sure, only thing i see close to that is a netgear ex8000 range extender

#

as soon as you login it should be written on that page somewhere - if not it will be written on the router itself

distant harness
#

hardware version netgear 8000

#

netgear nighthawk

blissful sequoia
distant harness
#

yep

blissful sequoia
#

gotta admit that looks cool

distant harness
#

'twas 300$

blissful sequoia
#

advanced -> advanced setup -> port forwarding/port triggering

distant harness
#

ya

#

and?

blissful sequoia
#

anything in there?

#

see anything covering the 50000 port range?

distant harness
#

no

#

none actually

blissful sequoia
#

ok advanced -> setup -> wan setup , is there anything under the default DMZ?

#

hopefully its blank/empty

delicate oriole
#

@proud schooner it didn't work

distant harness
#

dmz is not blank

blissful sequoia
#

what is it?

#

also

#

nat filtering

#

should be open

#

not secure probably...

distant harness
#

nat filtering is closed

blissful sequoia
#

actually... i wonder what that means

distant harness
#

should i open it?

blissful sequoia
#

whats in the DMZ, first?

#

sounds like your brother might be demilitarizing his network access lol

distant harness
#

192 168 1 0

blissful sequoia
#

oh huh? ends in .0??

#

ok i guess thats meaningless then

distant harness
#

i find it more odd its 168

#

not a typo this time

blissful sequoia
#

so i would try setting the NAT to open, myself

#

dont mess with the DMZ

distant harness
#

its open now

blissful sequoia
#

im trying to imagine what this open nat could mean vs closed...

#

oh maybe its not default inbound block

#

ok try foxhole with it on open

distant harness
#

my computer didnt die so im good so far

#

no home regions found

blissful sequoia
#

hrmm ok you can close it again

distant harness
#

(you can really tell there is a reason i asked for help XD)

blissful sequoia
#

im wondering about the DMZ setting ...

distant harness
#

same

blissful sequoia
#

you could try blanking it out, and if it causes a problem set it back to 192.168.1.0

distant harness
#

scary, blanking that out

blissful sequoia
#

dmz generally not supposed to be used

distant harness
#

if my pc dies you owe me XD

blissful sequoia
#

its like bypassing the router

#

it sends all traffic to 1 PC, or in this case to nowhere because 192.168.1.0 goes nowhere

distant harness
#

it

#

canceled?

blissful sequoia
#

oh ok, no big deal then i guess

#

i guess 192.168.1.0 is their blank value

distant harness
#

its just opened again

blissful sequoia
#

oh

distant harness
#

it didnt confirm

blissful sequoia
#

im seeing other people with similar routers turn their NAT to open instead of secure

distant harness
#

had to confirm it apparently

blissful sequoia
#

im not sure i would do that, i know i have firewalls on each PC but i would guess it would leave some ports open

#

but considering foxhole is very client-server, i wonder how much it could possibly affect this game

#

i dont imagine its doing NAT punching

#

advanced -> setup -> wan setup again

distant harness
#

just wait

blissful sequoia
#

you can try disabling port scan

distant harness
#

brother is dying cause im setting up router

blissful sequoia
#

lol ok

distant harness
#

let him finish his league game :/

blissful sequoia
#

does he also connect to the router? or directly to modem?

distant harness
#

router

blissful sequoia
#

i am starting to wonder if the modem is in a router mode

#

so its one router behind another router

#

have you ever been able to connect to foxhole, russames?

distant harness
#

yes

#

back in april

#

it let me in for a war

#

but only in the test branch

blissful sequoia
#

so everything was fine and then something recently changed?

#

interesting.

#

only in test branch

#

...

distant harness
#

no i've been having trouble connecting to main one scince dec 12, 2018

blissful sequoia
#

please go to steam

#

go to properties for foxhole

#

make sure you disable betas

distant harness
#

i have...

blissful sequoia
#

suspicious

#

god it sounds like its just on the wrong version

#

have you set it to live branch instead of dev branch in the top when you go to login?

#

oh wait it connects when on the modem directly, i forgot

distant harness
#

i have it set to default

#

Ya

#

its something to do with that router

#

168 still raises an eyebrow

blissful sequoia
#

yea but nobody messed with the router since april, right?

distant harness
#

nop

blissful sequoia
#

192.168 is normal, its a specific code

distant harness
#

any other ideas?

#

i was ganna try the last two when my brother gets off league

blissful sequoia
#

still lookin at manual

#

i am reluctant to do manual port forwards, its very hard to know if the data is good going in

#

and considering almost nobody else needs them, you shouldnt either

#

i guess i dont understand how you connected before though

distant harness
#

i dont either

#

and only on the test server

blissful sequoia
#

my only conclusion on that is that its DNS related

distant harness
#

well his game just ended

#

a 44 minute game to end his 7 loss streak

#

the dmz isint checked

#

so it shouldnt be under effect

#

should i check the box and try it?

blissful sequoia
#

no

#

no need to use DMZ

#

it will probably screw up other peoples internet

distant harness
#

fair enough

blissful sequoia
#

turn off the port scanning, maybe put the NAT back to OPEN for a while

#

maybe it needs to be open longer to work

distant harness
#

hrm

#

why would it need longer to work?

#

it reset the router to take effect

#

so it should be under effect

blissful sequoia
#

i dunno, sometimes routers respond slower than i think they are

#

without knowing the specific server address its so hard to debug this

#

i dont see anything else in the router jumping out at me as a red flag - and i get the impression nobody has changed any settings on it

#

can you tell me, does the router say it has a public IP address, can you tell me the first number from it? the WAN address

#

i just want to know if its a 192 number basically

#

that will tell me if its 2 routers (modem is in router mode) daisy chained

distant harness
#

it is a 192 isint it?

#

(im also doing a bit of experimentation myself)

blissful sequoia
#

looking for the WAN address, not the LAN

#

you may not want to share the whole address here, just the first number, because its publicly accessible

sly mortar
#

yeah.. maybe don't post your public IP into a discord with 60K people...

distant harness
#

fair enough

#

192

blissful sequoia
#

WAN address, not DMZ

distant harness
#

doesent say

blissful sequoia
#

maybe on a status page?

distant harness
#

not stated unfortunatly

blissful sequoia
#

hrmm damn i want to know that

distant harness
#

that would help alot

#

if i knew it i mighta been able to solve the problem, but I dont ๐Ÿ˜ฆ

blissful sequoia
#

hmm well you can run from your command line "tracert 8.8.8.8"

#

the first one will go to 192.168.1.1, the next one will be the IP im looking for i think

#

just the first number from that second IP

distant harness
#

2

blissful sequoia
#

2.x.x.x?

distant harness
#

no?

blissful sequoia
#

oh maybe, its possible i guess

distant harness
#

2x.xxx.xxx.x

blissful sequoia
#

20? ok one more test

distant harness
#

ya

blissful sequoia
#

ok so it sounds like a simple router setup, modem is acting like modem only

distant harness
#

when connected directly to modem it functions

#

so it can function off modem

blissful sequoia
#

have you tried foxhole again since the NAT changes?

distant harness
#

what do ya mean?

blissful sequoia
#

trying to connect again, you changed the NAT and the port scan

distant harness
#

what do you mean?

blissful sequoia
#

try foxhole again

#

since last changes

distant harness
#

still non functional

blissful sequoia
#

well now would be a great time for a network expert

#

this all looks very normal so far

#

i think more tests might require you to plug into the modem, thats going to disrupt everyone, right?

distant harness
#

ya if i do it anymore im ganna have a mutiny

blissful sequoia
#

is there a quieter time when people wont get mad?

distant harness
#

3am xd

#

if that

blissful sequoia
#

maybe @proud schooner has more ideas of things to test

#

im running out of ideas for the moment of what it could be, not IP conflict, not the router's port forwarding rules, not the NAT default accept rules...

#

its [probably] not the modem

distant harness
#

maybe i could force some rules via port fowarding

#

maybe that would work

blissful sequoia
#

yes maybe, they are listed in a pinned message

#

and now you have a static ip address, the .250 one

#

but port forwarding rules rarely work

#

the NAT table should handle that stuff for you automatically

distant harness
#

well the entire list rarely doesent help

blissful sequoia
#

well i agree with sir, on his whole philosophy of the method of troubleshooting

distant harness
#

this seems to be a rare case

blissful sequoia
#

and i do like to start with the most likely stuff

#

we're getting to very unlikely, but the problem usually lives in the likely realm

distant harness
#

we'll we've kinda crossed those out haven't we?

blissful sequoia
#

so its like we are forgetting some likely problem, more heads will have more ideas

distant harness
#

probably

blissful sequoia
#

im willing to bet tunnelbear would connect

#

as a VPN

distant harness
#

maybe we should leave what we know to set, and let someone else help

#

well tunnelbear would cost money "freemium product" now that its been used once

blissful sequoia
#

can only use it once? wow

distant harness
#

no its got a mb limit of 500

blissful sequoia
#

i assumed it was first 500mb

distant harness
#

then asks for purchase

#

ya, but i run at 110

blissful sequoia
#

500mb is quite a bit

distant harness
#

and you've done a few tests with it

blissful sequoia
#

hm ok

distant harness
#

so your out of that

blissful sequoia
#

well

#

im rich and im frustrated

#

i wish i could throw money at it haha

distant harness
#

lol

#

i wish that it was later so my family wasent up

#

so i could have free access to the modem

#

That would make this FAR simpler

#

cause we could do a cross check

blissful sequoia
#

yea we could organize more things to try so when you get a moment with it you can

#

a vpn would help us determine if the problem is the router or the modem, ...maybe

distant harness
#

if it works on the modem, then there will be a diffrence between it and the router

blissful sequoia
#

the modem could possibly be blocking something going to the router

sly mortar
#

500mb per month is free with Tunnelbear

#

Or it used to be that at least

blissful sequoia
#

this would be SO easy if i knew the ip address of a single server

distant harness
#

it still is

blissful sequoia
#

god im supposed to be doing a big git merge right now

distant harness
#

big git merge?

blissful sequoia
#

code thing

distant harness
#

just saying my problem is starting to become "lupus" for diagnosis

#

aka what doctors are always told

blissful sequoia
#

maybe sir is onto something, maybe its dropped packets

distant harness
#

ITS NEVER LUPUS

blissful sequoia
#

are you wireless?

distant harness
#

ya

blissful sequoia
#

laptop or tower?

distant harness
#

laptop

blissful sequoia
#

does it have a jack for a wired connection?

distant harness
#

ya

#

thats where i plugged the modem in

blissful sequoia
#

so there is a modem plugged into router ๐Ÿ“ž -> ๐Ÿ“ก ::: ๐Ÿ’ป

#

3 separate devices?

distant harness
#

ya

#

no

#

modem goes into router

blissful sequoia
#

router and modem are together?!

distant harness
#

then wireless

blissful sequoia
#

err

distant harness
#

i might be an idiot, im sorry

#

didnt think it through XD

blissful sequoia
#

there is a separate modem device, like a cable connection comes into it, right?

distant harness
#

ya

blissful sequoia
#

and then a separate router with wireless connected ot the modem?

distant harness
#

i believe so

blissful sequoia
#

and when you connected ot the modem you replaced the router with your laptop basically?

distant harness
#

the modem and router are connected by a cord, but im not sure if wirelessly connected

blissful sequoia
#

unplugged the router and use that jack for the laptop?

distant harness
#

ya

blissful sequoia
#

have you tried plugging into the router?

distant harness
#

yes, with an ethernet cable

#

that didnt work

blissful sequoia
#

so its totally unrelated to wireless

distant harness
#

presumably

blissful sequoia
#

its got to be that damned router

#

or the IP address the router is using

#

ill explain: your router uses your modem with a IP address you guys were assigned, I think

#

they told you to enter a specific one in the router in the WAN setup?

distant harness
#

i said i suspected the router from the start, just sayin

blissful sequoia
#

or does it get the address automatically?

distant harness
#

they put that in themselves

blissful sequoia
#

ok

distant harness
#

i was never consulted

blissful sequoia
#

so its static

#

when you plug your laptop in to the modem, it gets a different IP address because its automatic, unless you manually entered that one into your laptop (i doubt)

distant harness
#

no it automatically did

blissful sequoia
#

so that is something that is also different - they have differnet IP addresses and probably different gateways

distant harness
#

so i need to set the gateways to be the same

#

so that the packets can enter?

#

(im just guessing im not an it guy)

blissful sequoia
#

no i dont think so

#

im just looking for differences between the working setup and the broken one

#

and they have different routes and IP addresses probably

distant harness
#

like i said earlier, they have to have some diffrence

blissful sequoia
#

you could set your router to get it's WAN address automatically also

distant harness
#

how so?

blissful sequoia
#

but if you did that you would want to take note of the current values so you can set it back

#

well it can get an IP address automatically, also

distant harness
#

its already set to automatic ip's

blissful sequoia
#

oh.

distant harness
#

the WAN is the problem in my opinion

#

i believe thats our problem, but i cant acess it

blissful sequoia
#

well the wan is working, or you wouldnt have any internet access

#

so the router configuration - the WAN is set to automatic address?

distant harness
#

obviously, but there is something within it that is improperly setup

#

correct?

blissful sequoia
#

your ISP could have bad routing tables, its possible

distant harness
#

i would love to check if its automatic

#

but once again, I CANT ๐Ÿ˜ฆ

blissful sequoia
#

but its only possible if the router was configured for static IP address

#

im still not clear if thats true

distant harness
#

i'd have to have access to tell which i don't

#

:/

blissful sequoia
#

ok you know that ip address that starts with 20? was that typed into the router config?

#

do you remember seeing that typed in?

distant harness
#

short term memory loss m8, mind giving me a refresher?

blissful sequoia
#

in the WAN setup, where you changed the NAT security - the router's internet address is set to either automatic or it has a specific address entered - the one that is like 20.x.x.x

distant harness
#

oh that one

blissful sequoia
#

it has 20.x.x.x typed in?

distant harness
#

nop

blissful sequoia
#

its automatic?

distant harness
#

its not even 20

#

its diffrent now

blissful sequoia
#

oh ok lol well its definitely not static then

distant harness
#

3-9 are having errors though

#

and timing out

blissful sequoia
#

huh?

distant harness
#

when tracing the route using the command you gave me

#

it gave me 1-2

blissful sequoia
#

oh

distant harness
#

and 10-15

blissful sequoia
#

yes routes can change

distant harness
#

3-9 are completly timed out

blissful sequoia
#

i should say the path data takes can change, the routes usually dont change a lot

#

its normal for them to time out, they just dont acknowledge pings at all

distant harness
#

it was not 20 before though

blissful sequoia
#

but we still can find out their ip address, thats the value

distant harness
#

its still the same as before

blissful sequoia
#

if you want to test packet drops then ping 8.8.8.8 -t is better

distant harness
#

8.8.8.8 -t nonfunctional

#

not recognized as a runnable command

blissful sequoia
#

<windows key> + r, type "ping 8.8.8.8 -t"

distant harness
#

um

#

thats weird

#

it repeated, then crashed

blissful sequoia
#

crashed?

distant harness
#

crashed.

#

(guess we found the problem)

#

it still lets me see the pings for a little bit though

blissful sequoia
#

not sure what crashed means for you here

distant harness
#

alright im good it stopped crashing

#

im not entirely sure either but its good now

#

48ms

blissful sequoia
#

that sounds ok

distant harness
#

but its increasing per ping?

blissful sequoia
#

a little slow...

#

if you really have 100mbps internet, then ... thats slow

distant harness
#

it has a 44ms to 48ms

#

repeating cycle

#

110 mbps

blissful sequoia
#

i get 12

#

i cannot imagine why your latency is so high

distant harness
#

(once again, we found our problem, now we just need to solve it)

blissful sequoia
#

i wish we found our problem lol

#

when you find the problem the solution is easy

distant harness
#

i mean, thats obv a side effect of the problem

blissful sequoia
#

is it?

distant harness
#

well every test we've done so far

#

has hinted at it

#

270 ms loaded

#

48ms here

#

in ever test we've done we've come across an unnatural latency

blissful sequoia
#

but not to the router...

#

yea so when you get a chance, test the latency when you are plugged directly into the modem

distant harness
#

see thats why i said earlier to wait till i can do that

blissful sequoia
#

if its much lower, the router is more likely the fault

distant harness
#

i think i've found our problem

blissful sequoia
#

also check if the IP address is the same one as the router when you do it

distant harness
#

aight

#

i should be able to at around 1-3 am

blissful sequoia
#

and if you could please test plugging into the router (not the modem) and turn off your wireless

distant harness
#

and unfortunatly i wont recall this event

blissful sequoia
#

just test the latency with that, and check foxhole again

distant harness
#

brother is using our ethernet cable at the moment

#

i cant

blissful sequoia
#

ok

#

when you can

#

would love to know the results of those tests

distant harness
#

we did a test with ethernet earlier i think

#

wasent it 231 ms

#

which is lower

blissful sequoia
#

does your brother have foxhole? is he able to connect on his computer?

distant harness
#

but still insanely high

#

no, but i could download it possibly after he's done

blissful sequoia
#

i bet he has the same trouble, didnt know how inconvenient it would be to try

distant harness
#

well im trying me best here, but also trying not to inconveniance every person in my family

blissful sequoia
#

yea but its interesting, if his latency is also bad, maybe you are improving his gaming too

distant harness
#

he stays around 80 ping on league

#

always has

#

but awhile back he was at 60

#

maybe we can solve this problem while not inconveniancing him afterall ๐Ÿ˜ƒ

blissful sequoia
#

hmm maybe those are just normal pings for where you live

distant harness
#

well i got him from 80 ping

#

to 70

#

so im doing something right

blissful sequoia
#

i get about 30 on league

#

its probably closeby tho

#

maybe sir will check back with some ideas, this seems like his area of expertise

distant harness
#

networking?

#

says he's listening to spotify

blissful sequoia
#

well he already gave you some things to test anyway, so ... maybe we have to wait for those

distant harness
#

we just gatta wait for modem

#

(cases like these i hear make it people giddy, as it actually challenges them, depends on the person though)

#

nice break from the usual audio bugs derp?

blissful sequoia
#
#

after you do those tests we will have a better idea if its related

distant harness
#

i already updated firmware though didnt i?

blissful sequoia
#

this is downgrading ,not upgrading

#

theyre suggesting they had trouble after a firmware update

distant harness
#

huh

blissful sequoia
#

you can read it

#

theyve had 3 new firmwares since that post

distant harness
#

any that fix the problem?

#

if so then no need to downgrade

blissful sequoia
#

dunno - more tests needed to determine if this is the same problem

#

all the newest ones seem like security patches

#

lol one of the patch notes for an older version says "Fixes the issue where NAT blocks traffic for certain types of packets" haha i guess its likely theres a router firmware involved in this

#

maybe not tho

#

Ok I will wait for those tests

#

i need to get back to this code merge

distant harness
#

performance optimization database?

blissful sequoia
#

heh nah

distant harness
#

1.218,0.0.11 is the version

#

it that out of date?

blissful sequoia
#

cant even tell

#

"11/7/18 - Firmware update 1.0.4.28 for R8000 now available"

#

1.0.4.28 is the newest

distant harness
#

its not firmware

#

its a performance optimization database

#

if i had new firmware

#

but the old database

#

would that not cause problems?

blissful sequoia
#

no idea, dont even know what a performance optimization database is

#

have you unplugged the modem for logner than a few minutes lately?

distant harness
#

no

blissful sequoia
#

when you go to do your tests, unplug them both for 5 minutes

#

dont push reset buttons or anything, just unpower them is all

distant harness
#

alright

blissful sequoia
#

@distant harness i have another idea to try, disable the QoS above the database option you were looking at

#

god knows maybe there is an entry for the foxhole IP burying traffic from that database

#

quality of service stuff can be a nightmare or work badly!

#

DynamicQoS - you do not need it, ive always felt QoS was a gimmick

#

but if disabling it fixes your problem, try updating the database or just leave it off

#

that qos feature is my #1 suspect, in fact! net neutrality forever!

#

god i wish i had seen that sooner

#

and another thought - ipv6? maybe its an ipv6 thing. all kinds of weird tunneling features on the router that the modem direct connection wouldnt have, explains weird dns resolutions and stuff

#

I would disable all ipv6 honestly...

#

(you can disable ipv6 on your laptop instead of the router)

distant harness
#

@blissful sequoia will try these, was waiting till 3am like i said

blissful sequoia
#

k

distant harness
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funny enough, family is still up and on internet, which is annoying

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But you cant win em all

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what even is dynamic QoS?

blissful sequoia
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you know net neutrality? its that but in your home

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a way to assign priorities to different types of network traffic, and it updates from a list at some central server

distant harness
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Ah, its probably what my brother uses to prioritize his league over any download

blissful sequoia
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people think it is but its hard to get right

distant harness
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(even if it doesent solve the problem, it solves a seperate more personal problem of mine)

blissful sequoia
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your internet is so fast im surprised anyone feels it doesnt deliver

distant harness
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he says he lags at 80 ping

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and that its not fast enough, makes it hard to dodge skill shots

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Which i find to be how do you say

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utter bull crap

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?

blissful sequoia
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i kind of agree with him honestly

distant harness
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i wouldnt know, cause once again his is prioritized over mine

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meaning i ussually play at 100-120

blissful sequoia
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its crazy you have to prioritize or share 100 mbps

distant harness
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and im completly used to the small delay at this point

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\0/

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your not wrong

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but he complains alot

blissful sequoia
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well when you test the latency of the modem you will know if you can improve it

distant harness
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i cant use modem right now

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mother is watching tv

terse flume
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He got his problem resolved

distant harness
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nop

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we're STILL workin on it

terse flume
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Huh

distant harness
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in medical terms this would be lupus

terse flume
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But you said it was working

distant harness
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only on modem

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still doesent work on router

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we've singled it down alot

terse flume
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So play on router

distant harness
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I cant

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it doesent work on router

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i still get the no home regions found

terse flume
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Oops I mean modem

distant harness
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i cant

blissful sequoia
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ocupado

distant harness
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mother is watchin tv

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i still cant use the modem to do tests

terse flume
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Buy another ethernet cable

distant harness
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i cant go to a store at 3 am?

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(atleast not were I live :D)

terse flume
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You can use the forest tho

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They deliver in a day

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๐Ÿ˜„

distant harness
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why wait a day when i can wait till 9 and head to a store

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save shippin fee's?

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plus i doubt im getting an ethernet cable

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esspecially tommorow, i think i have yard work to do

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anyway, we've singled the problem down to the router

terse flume
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Did you do a factory reset on router

distant harness
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No, its been in use all day

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and its probably ganna be in use till the time i die at the current rate

terse flume
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It's 3 am

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Do the reset

distant harness
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EXACTLY

blissful sequoia
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youll have to wake up earlier than people maybe

distant harness
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no my mom is watching tv

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at 3 am

terse flume
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From modem

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Not router

distant harness
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shes watching the tv from a streaming service

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and she doesent know it wouldn't freeze it

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and i cant explain that to her

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so i have to wait

blissful sequoia
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it might freeze it

distant harness
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maybe, probably not considering its downloaded already

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but she doesent want me to, and i cant argue

terse flume
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After she is done watching do the reset

distant harness
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i said i would at 9pm to be fair

blissful sequoia
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yea i learned young its best not to nag about those kinds of things

distant harness
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im still waiting XD

blissful sequoia
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people dont like their technology messed with

distant harness
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you two ever sleep btw?

blissful sequoia
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like a bear

terse flume
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But TV is from cable

distant harness
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yes...

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like i said

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i cant explain that

terse flume
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I guess my country is behind

distant harness
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she wont accept an argument, because she is my elder

blissful sequoia
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its honestly not worth arguing, youll find a chance

distant harness
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oh im aware of that, thats why im not arguing

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thats why im typing here instead of fixing my current problem :/

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not to be rude

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what time is it there pink?

terse flume
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1 pm

distant harness
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oh

terse flume
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Haha

distant harness
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your WAY ahead of my time then

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22 hours technically

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timezone wise

terse flume
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๐Ÿ˜„

distant harness
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mistype

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Hey to be fair i've been up like 20 hours now