#Update Not Working

2 messages · Page 1 of 1 (latest)

rustic gale
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For the past two patches, the launcher has begun updating, and then randomly freezes. No upload speed shows up, and whatever MB remaining it got stuck on, it never moves past that. Last time I uninstalled everything, did a fresh install, and that was able to fix the issue. However, here I am again, another patch, and another freeze. I don't want to have to re-install the entire game every time there is a patch.

I'm using the Direct Launcher from the website, the target drive is not full, and even with disabled antivirus, it is still frozen. Restarting the computer does nothing, as soon as I launch it again, it jumps to the number it froze at, and just sits there. Also Running as Admin, with no help.

bronze mirage
#

the launcher is like a web browser , and have found even if you think you have the antivirus disabled it actually isnt (eset is a good one for this along with bitdefender for example)
try going into taskmanager and end task on any antivirus processes running and retry
of cause adding exceptions to the antivirus whitelist for launcher.exe is also worthwhile

ensure C drive isnt full too if that is not the target drive