#Account Lockout

1 messages · Page 1 of 1 (latest)

alpine mist
#

For any account issues, you'll need to contact Broadsword/EA support. We are not affiliated with them and are a fan run server.

compact cryptBOT
#
Six
FAQ: Game Support

Do you need to contact the support team for the game? Here's how:

In-Game (Subscribers & Non-Subscribers)
If you need to report a bug, you can type /bug in-game.

In-Game (Subscribers Only)
Click on the question mark icon on the main menu, or press Ctrl + /.
Click on 'Create Ticket,' then follow the on-screen instructions to provide details and submit your ticket.

Phone
For any Account, Payment, or Technical issues our Customer Service team is here for you! You can reach them via the following numbers:

  • USA: 1-(855)-345-2186 (Support available Monday- Saturday from 15.00 UTC - 00.00 UTC)
  • UK: +44 (0)208 1969 890 (Support available Monday- Saturday from 15.00 UTC - 00.00 UTC)
  • France: +33 (0) 4 81 68 10 51 (Support available Monday- Saturday from 10.00 UTC - 19.00 UTC)
  • Germany: + 49 (0)221 8282 9212 (Support available Monday- Saturday from 10.00 UTC - 19.00 UTC)

For a complete list of phone numbers for all countries, click here.

E-Mail (Subscribers & Non-Subscribers)
You may e-mail the support team at:
[email protected]

Web (Subscribers & Non-Subscribers)
EA Support Site

The staff team present in this server does not consist of BioWare employees. Do not contact us via the bot regarding game issues.

Created by: Unavailable