#banned account

6 messages · Page 1 of 1 (latest)

cobalt latch
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Is there a way to unban my account? I got banned because my bank didn’t transfer the money to swtor

errant ploverBOT
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Six
FAQ: Game Support

Do you need to contact the support team for the game? Here's how:

In-Game (Subscribers & Non-Subscribers)
If you need to report a bug, you can type /bug in-game.

In-Game (Subscribers Only)
Click on the question mark icon on the main menu, or press Ctrl + /.
Click on 'Create Ticket,' then follow the on-screen instructions to provide details and submit your ticket.

Phone
The following numbers are available for all players with an account but may only assist with account, billing, or technical issues and will be unable to assist with in-game issues.
• USA: 1-855-345-2186 (Mon-Sat, 15:00 UTC - 00:00 UTC)
• UK: +44 0208 1969 890 (Mon-Sat, 15.00 UTC - 00.00 UTC)
• GE: +49 0221 8282 9212 (Mon-Sat 10:00 UTC - 19:00 UTC)
• FR: +33 04 81 68 10 51 (Mon-Sat 10:00 UTC - 19:00 UTC)

For a complete list of phone numbers for all countries, click here.

E-Mail (Subscribers & Non-Subscribers)
You may e-mail the support team at:
[email protected]

Web (Subscribers & Non-Subscribers)
EA Support Site

The staff team present in this server does not consist of BioWare employees. Do not contact us via the bot regarding game issues.

Created by: Unavailable

Aliases: Game Support,Support,Bug Report,bug ·
oak aspen
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Reach out to support.

cobalt latch
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Ty

placid mason
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@viscid jetty the listed hours are wrong in the FAQ, swtor cant settle on that UTC shouldnt change hours ....

USA: 1-(855)-345-2186 (Support available Monday- Saturday from 14.00 UTC - 23.00 UTC)
UK: +44 (0)208 1969 890 (Support available Monday- Saturday from 14.00 UTC - 23.00 UTC)
France: +33 (0) 4 81 68 10 51 (Support available Monday- Saturday from 09.00 UTC - 18.00 UTC)
Germany: + 49 (0)221 8282 9212 (Support available Monday- Saturday from 09.00 UTC - 18.00 UTC)

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@cobalt latch you may be able to restore the account once by calling if a chargeback occurs, if it occurs again then its very unlikley
also note only the english line is open on this monday due to holidays, other lines will be open on tuesday as normal