#Does anyone know how I can login to my new account?

12 messages · Page 1 of 1 (latest)

harsh jasper
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I decided to come back to the game once more since I really love it lol. I lost the email and password to my old SWTOR account so I made a new one but it won't let me login. Anyone know how I can fix this?

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peak doveBOT
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Hi'bey'ah bah Bicit Ch'abet.exe
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Created by: Unavailable

Aliases: Game Support,Support,Bug Report,bug ·
marble vapor
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Did you use a previous SWTOR account to login through your Steam account?

harsh jasper
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yeah, but I lost the information for it

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I haven't played for months

marble vapor
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Okay, you can only have one SWTOR account linked to your Steam account at one time. If you can't get your old SWTOR account back, then you'll need to contact support to see if they'll help you get it unlinked.

harsh jasper
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should I email them?

marble vapor
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Yeah, if you absolutely can't gain access to the old account because you lost the email or something, you'll have to email support and explain the situation.

harsh jasper
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Would I get a response from the support team tomorrow?

vast hare
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Depends on how many tickets they have and how busy they are. Generally the turnaround for support is 48 hours or less, but it could be more with Christmas.