#How to unlock PH4-LNX in collections?
6 messages · Page 1 of 1 (latest)
I mean, try checking another character. You can't claim the companion twice on the same character.
When you originally unlocked them was your inventory full?
On a character where you don't have Fay, check 1) your mail, 2) your inventory/cargo hold for her two items that you get when you click the claim button.
If your inventory was full at the time the unlock may have bugged out; you'll need to reach out to support. https://answers.ea.com/t5/General-Discussion-Technical/PH4-LNX-Not-Unlocking-in-Collections/m-p/11999443