#Steam version not working

8 messages · Page 1 of 1 (latest)

halcyon pawn
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After downloading the latest update, I logged in through Steam and hit play, the loading screen came up, then it turned black and I got an error message.

pastel robin
halcyon pawn
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"This program encountered an internal error and will exit. Error code: C5
Failed to load game assets. Please contact customer support."

pastel robin
halcyon pawn
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Yeah. I've tried it three times now and got the same message.

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I'll uninstall and reinstall it if I have to, but that takes forever and I don't know if it would even work.

pastel robin
# halcyon pawn I'll uninstall and reinstall it if I have to, but that takes forever and I don't...

https://answers.ea.com/t5/General-Discussion-Technical/GUIDE-Client-Repair-Scan/m-p/6454174#M70804 Try this first

[GUIDE] Client Repair Scan

When you're asked to run a repair on the game client, it means you'll need to make the SWTOR Launcher start a scan to find and repair or re-download damaged or missing files. Start the Launcher and log in, but don't hit Play yet. Click your Display Name on the upper right corner and select Settings...

halcyon pawn
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Seems to be working now, thanks.