#Launcher stuck in in loop, wont log me in to the game.

4 messages · Page 1 of 1 (latest)

eager trellis
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Has the new launcher come out to the public yet? If so mine is stuck in a loop and wont let me proceed

gilded ridge
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Yes the launcher has been deployed to everyone

check the antivirus and firewall isnt blocking
otherwise

Send an email to support@swtor.com and in the subject line include "New Game Launcher Issue".
Send us the host.developer.log file so we can see what issue you are facing. C:\Users\YourUserName\AppData\Local\BioWare\Star Wars - The Old Republic Launcher\ on Windows
Include the error message/code you see on the launcher itself
Include the launcher version you are using (can be found under settings)
Include your account name

gilded ridge
#

Easiest way to get to the developer logs is per below

Press the [Windows] Key + [R] at the same time
Copy the following in to the text box and press ok

%localappdata%\BioWare\Star Wars - The Old Republic Launcher

distant roost
#

Now that I read this, I am thinking go in and delete everything in the folder. Likely something just currupted.