#my account won't let me on my main or rec.nt

11 messages · Page 1 of 1 (latest)

short siren
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So I've tried for 4 days to get on my main and rec.net and I've changed my password for 3 days stright and I won't let me on I've got alot of stuff on there including a graduation gown I've contacted zendesk and it's been 2 days since I've sent the email how long do I have to wait for a reply and I've got important projects on there that have a deadline to be done and does it mean my account is permanently banned

brave wharf
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Wait for the email, or reset the password.

short siren
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I've tried a reset for 4 days

heavy monolith
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Open a request on Zendesk and work with them on it.

violet drumBOT
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tepid tapir
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Commander I can’t help either but don’t keep sending tickets if you are doing that it will throw your stuff to the bottom of the line

short siren
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I haven't still waiting for the 1 reply

heavy monolith
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You should get the auto reply that it has been received. If you don't, check your spam filter or that you entered the correct email.

short siren
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Yea I did get that then what should I do @heavy monolith

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Also does it mean I'm permanently banned from that account

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@heavy monolith I'm panicking because I have massive project due soon and ove explained my situation but they don't care