Rec Room’s Zendesk Page is super helpful
#Someone stole my Rec Room account and hacked it
fair summit
I believe they save logs of changed information and old devices
So as long as you have those in reach, you’ll probably get the account back.
Good luck.
They have the logs
You’ll have to ask the support page, though I doubt they’ll give out the logs for security
If your account was hacked you’ll have to ask the support team to moderation lock your account for the meantime
(A moderation lock is just locking down your account, until you recover it)
i doubt they’ll give you the logs
fallow junco
There is no way to see logs of changes to your rec room account, you should have recieved an email if informaiton was changed, to your registered email. That support email you sent is for Gmail help and has nothing to do with Rec Room. If you can't log into your account on rec.net due to the changes the person made, or don't have a device still logged in where you could change the password then go on rec.net, your only option is to contact support through submitting a request on Zendesk at the link below.
lyric grailBOT
fallow junco
It can take hours to days for them to get a response to you. So long as you got the automated "Request received" and a ticket number in your email, you know they got it.