#rec room crash

11 messages · Page 1 of 1 (latest)

weary grove
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Right click Rec Room, go to Properies, then Installed Files and click "Verify integrity of game files"

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Try deleting the cache folder and registry key:
You can get to the cache folder by using the Win +R and putting in
%USERPROFILE%/AppData/LocalLow/Against Gravity
Just delete the whole Rec Room folder.

To delete the registry string.
In the Windows bar, type RegEdit. It will show as Registry Editor. CTRL+F or Edit>Find and search for Against Gravity. It should come to a folder under Computer\HKEY_CURRENT_USER\SOFTWARE\Against Gravity and it has another folder Rec Room under it. Delete that Rec Room folder and try again.

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Keep all your details in your other thread, so anyon can come in and help if needed

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Try downloading the stand alone version from rec.net/download. I personally have had better luck with it.

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What are the specs of your computer? You can use Windows+R and type DXDiag. You will get a page like this. and a tab at the top that says display that shows your graphics.

image.png image.png
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Those specs should work fine. What is your video card?

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Did you by chance do the beta build from #game-status last week?

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If you don't know, you porbably didn't, cause it required you to do it and you are on an AMD chip, it was Intel that was having the issue

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Have you tried after restarting your computer?

weary grove
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I'm at a loss. The fact it is crashing the moment you hit play and not while you are trying to load the dorm just feels like something wrong on the software side. I suggest opening a request on Zendesk, let them know the things you have tried, such as clearing the cache and registry, trying the stand alone version. They might ask for your log file, or you can send that in the ticket to get a head start.

weary grove
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What was it?