#Rec net account was locked
5 messages · Page 1 of 1 (latest)
Note: I just changed my Rec Net password, so that might have something to do with it.
Usually when it is locked, that means there were to many attempts to log in with the incorrect password. This could be that you are using the wrong password or someone/something else is using your old password to still log in.
The only ones that can help you with resetting it are the support team through Zendesk. Submit a request through the link below.
Need Assistance?
Check out our Knowledge Base if you need:
-Technical support
-Account management support
-Custom Rooms or Creation tool questions
Support and Knowledge Base: https://recroom.zendesk.com/
-Coach