name banned

[molten hull]

Depends on what the name was, but the only ones that can help you are the support staff on Zendesk.

[rigid linden]

Need Assistance?

Check out our Knowledge Base if you need:

-Technical support
-Account management support
-Custom Rooms or Creation tool questions

Support and Knowledge Base: https://recroom.zendesk.com/

-Coach

[molten hull]

Open a request there and ask them.