#Unable to connect to rec.net

11 messages · Page 1 of 1 (latest)

lethal grove
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Does anyone know what to do when rec room constanty keeps telling you "unable to connect to rec net" and won't let u in the game?

late garnet
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Restart you device, restart your router/modem or even try re-installing the game are common fixes.

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It depends on if you get an error message are are you able to connect to Rec Room with another device or can you access rec.net.

lethal grove
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I have tried restarting my device (oculus quest two) and no I'm not able to access rec.rec.net because it says 403 forbidden

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Also whenever I press retry to log in the screen flashes 3 times then shows the error thing again

lethal grove
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I have Uninstaller and reinstalled and now it's saying connecting to server but it's just stuck at the 1/4 bar

late garnet
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Since you are getting those errors and a restart of your router/modem didn't fix it, it appears your IP may be blocked. The only ones that can help you with that are the support team on Zendesk.

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Make a request on there and let them know you IP.

hard vaporBOT
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Need Assistance?

Check out our Knowledge Base if you need:

-Technical support
-Account management support
-Custom Rooms or Creation tool questions

Support and Knowledge Base: https://recroom.zendesk.com/

lethal grove
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ok thank you

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how do I share my ip with then