Why?

[hollow vigil]

because I get this:

[neon sky]

Junior Account Verification

What is a Junior account, and how do I appeal a Junior account conversion?

Junior accounts are for players 12 years of age and younger. If our moderation and evidence systems detect underage activity on a non-junior account, it will be converted to a junior account. You have two weeks to complete your appeal of a junior account conversion before it becomes permanent. To appeal, please complete the age verification process at the link above. Please do not complete the verification process unless you are actually above the age of 12.

NOTE:

As with any ban, we cannot discuss them in this discord as no one can help you with them. Do not submit a Zendesk ticket about appealing the Junior conversion. Use https://rec.net/age instead. Only submit a Zendesk ticket if there are complications with appealing through our only method in the link above.

For more info on Meta's policy for Juniors on Meta Quest, please visit: https://recroom.com/meta.

Thanks,

-Coach

[prisma notch]

Are you sure you were put on a junior account? Maybe they proved there was a junior on the account and prevents you from verifying?

The only way to really get the answers you need are through the support desk on that as they are going to have to verify account info.

[neon sky]

Need Assistance?

Check out our Knowledge Base if you need:

-Technical support
-Account management support
-Custom Rooms or Creation tool questions

Support and Knowledge Base: https://recroom.zendesk.com/

-Coach