#game-status | Rec Room | Page 1

burnt oceanBOT Oct 12, 2022, 11:18 PM

#

Coach

Game Incident Resolved

We've released a Steam-only update for VR users that fixes a really bad issue that has to do with opening your SteamVR dashboard when in-game. We have since released an update for Steam users that fixes this crucial issue. Please update at your earliest convenience!

burnt oceanBOT Oct 13, 2022, 9:45 PM

#

Game Status

Monitoring Game Incident

> We are investigating issues surrounding high CPU usage, memory leaks, and other miscellaneous issues that PC players are reporting. We are also investigating reports of game crashes for all platforms. We're working hard on identifying and resolving issues that may be contributing to these problems, and these fixes should start rolling out in the next patch or two. Thank you for helping report these issues to us!

burnt oceanBOT Oct 18, 2022, 2:12 AM

#

Game Status

Monitoring Game Incident

Our latest update has shipped a ton of issues relating to crashes and performance that were reported to us last week. Thank you all for your patience. We are still actively tracking down any further memory leak issues, so we are not going to be calling these set of issues regarding performance/crashes resolved just yet until we see that complaints have minimized back to normal levels. If you keep running into these issues, please report them to us. As any known issues with this latest update, we are aware that Pico and PS5 users do not yet have the latest update, we are working on getting the update out for these platforms. One final note for VR users, we are aware that the angles when holding some of the cork guns in ^Showdown are not correct. We will have a patch sometime later this week to correct this. This is all for now, thanks for reading!

burnt oceanBOT Oct 18, 2022, 10:06 PM

#

Game Status

Investigating Game Incident

We're aware of an issue where walking away from any newly received reward box makes it so it does not respawn. Accounts with this issue still have the box in their box queue, but it just does not respawn so you're able to open it. We're investigating and will update back when we have more to share. The good news is that any item affected is still entitled to your account & once the issue is fixed, you will be able to obtain all of your backlogged items.

burnt oceanBOT Oct 19, 2022, 9:01 PM

#

Game Status

Monitoring Game Incident

We have a fix for the box queue issues mentioned in the last status message which will be included in the next update. In the meantime, if you have box items in your queue you're unable to get to, we've made a room that has a workaround to prompt your boxes to spawn. https://rec.net/room/GetYourGiftBoxQueue

burnt oceanBOT Oct 20, 2022, 2:55 AM

#

Game Status

Game Incident Resolved!

We have launched a hotfix patch for Steam, Oculus PC, Quest, and PC Standalone players. We're still working on getting this patch out on other platforms. This update includes fixes for gift boxes not reappearing if you walk away from them, gun angles have been corrected for some weapons in Showdown for VR players, and numerous fixes for memory leaks that would lead to crashes. Please update at your earliest convenience. This patch is compatible with the last update, meaning that if you update your game, you can still continue to play with your friends that have not yet updated. Thank you all as always for helping report issues.

burnt oceanBOT Oct 21, 2022, 5:04 AM

#

Game Status

Game Incident Resolved!

We have released a further hotfix that aims to fix even more issues relating to out of memory crashes for all platforms. This update is out for Steam, Quest, Oculus PC, and PC standalone. Other platforms will follow soon. Thank you all again for continuing to report issues to us.

burnt oceanBOT Oct 22, 2022, 6:11 PM

#

Game Status

Investigating Server Incident

We are currently investigating long load times. Thank you for your patience!

burnt oceanBOT Oct 22, 2022, 6:29 PM

#

Game Status

Monitoring Server Incident

Players should be able to login. If you are still having issues, please restart your game.

#

Game Status

Server Incident Resolved!

The issue has been resolved. Please continue to report any issues you are experiencing with the game to us. Thank you for your patience!

burnt oceanBOT Oct 26, 2022, 12:55 AM

#

Game Status

Investigating Server Incident

We are receiving reports of some players receiving the error code: spinner as well as other issues. The server team is investigating. Thank you for your patience.

burnt oceanBOT Oct 26, 2022, 1:53 AM

#

Game Status

Monitoring Server Incident

One of our service providers is having an outage impacting load times and some players' ability to log in. We are actively working to try and resolve this. Thank you for your patience!

burnt oceanBOT Oct 26, 2022, 5:23 AM

#

Game Status

Game Incident Resolved!

Our server partners have stabilized, and that means that you should now be able to connect to Rec Room with little to no issues. Thank you all for your patience!

burnt oceanBOT Oct 27, 2022, 2:25 AM

#

Game Status

Investigating Game Incident

We hear your reports about being unable to get in-game, or being disconnected from the game. We're looking into it!

burnt oceanBOT Oct 27, 2022, 2:41 AM

#

Game Status

Monitoring Game Incident

We're monitoring the situation, but services are recovering and players should start to be able to get in-game once again. We'll update back to declare an all-clear.

#

Game Status

Game Incident Resolved!

We're giving the all-clear. Players should be able to log into Rec Room! Thank you for your patience as always.

burnt oceanBOT Nov 3, 2022, 3:59 AM

#

Game Status

Investigating Game Incident

We are investigating reports of users not being able to log into Rec Room, and early findings indicate that one of our server partners is having issues. We're looking into it!

burnt oceanBOT Nov 3, 2022, 7:49 AM

#

Game Status

Game Incident Resolved!

Looks like the regional server outage has long since resolved and we haven't seen any further issues, so we're calling this one all clear. Thank you all who were affected for your patience!

burnt oceanBOT Nov 27, 2022, 11:37 PM

#

Game Status

Investigating Game Incident

Looks like we're having some issues with game loading. We are looking into it, please be patient!

burnt oceanBOT Nov 28, 2022, 12:18 AM

#

Game Status

Game Incident Resolved!

Things should be resolved now! Thanks for your patience!

south wolf Dec 20, 2022, 10:19 PM

#

Not Rec Room specific, but we are noticing Steam is down. This means if you use Steam to play Rec Room, you may hit a "Unable to verify steam user" error.

Rec Room servers are otherwise running smoothly! Just wanted to note this here anyway.

edit: Looks like Steam is back! All should be good now.

burnt oceanBOT Jan 17, 2023, 11:44 PM

#

Game Status

Investigating Server Incident

Rec Room is currently experiencing a partial server outage. The server team is aware. We will share updates as we receive them. Thank you for your patience!

#

Game Status

Monitoring Server Incident

We are seeing some players successfully logging back into Rec Room. Thanks for your patience. We will continue to monitor the server's health.

burnt oceanBOT Jan 18, 2023, 12:22 AM

#

Game Status

Monitoring Server Incident

The Forbidden One was not satisfied that the last outage was a little shorter for their taste. They accidentally tripped over the server power cord and it came loose. The server team has been dispatched to fix this issue. Thank you for your patience! RRServerDown

burnt oceanBOT Jan 18, 2023, 2:24 AM

#

Game Status

Server Incident Resolved!

The issue is now resolved and the servers are back online. Thank you for your patience!

burnt oceanBOT Feb 23, 2023, 10:15 PM

#

Game Status

Monitoring Server Incident

Hey PC users! --- We're investigating an issue with users hitting issue 8706-5 when trying to join other rooms in Rec Room. We've identified what may be causing the issue and are working on a resolution. Thank you all for letting us know about this and we'll keep you all updated when we confirm this has been fully fixed.

burnt oceanBOT Feb 23, 2023, 11:35 PM

#

Game Status

Monitoring Server Incident

Update to the last post --- We've made some changes and thankfully the core issue has been resolved and players running into the issue should be able to load between rooms more reliably now. We still have some stuff to clean up as a result of this issue which may result in higher ping times for some PC players so we're not calling this fully resolved just yet. Please let us know if you start seeing issues connecting and playing the game if you're on PC. Thanks again!

burnt oceanBOT Mar 15, 2023, 8:40 PM

#

Game Status

Game Incident Resolved!

Hey all, we realized the Invasion shop in ^TheScienceDepartment closed earlier than scheduled. We're fixing that and it should be available for one more day. Apologies for the scare! Go spend your credits before the shop properly closes tomorrow!

burnt oceanBOT Apr 3, 2023, 5:23 PM

#

Game Status

Investigating Server Incident

Hey all! The server team has been made aware of issues regarding players being unable to log in and matchmake. This issue should be resolved soon. Thank you for your patience!

#

Game Status

Server Incident Resolved!

This issue appears to be resolved. Thank you for your patience!

burnt oceanBOT Apr 3, 2023, 10:08 PM

#

Game Status

Investigating Server Incident

Servers appear to have some issues, devs are working on it!

burnt oceanBOT Apr 3, 2023, 10:28 PM

#

Game Status

Game Incident Resolved!

Servers seem to be back to normal!

burnt oceanBOT Jul 5, 2023, 11:14 PM

#

Game Status

Monitoring Server Incident

We're seeing some instability that may impact your ability to join and remain in room instances. We have folks looking into it!

burnt oceanBOT Jul 6, 2023, 5:05 PM

#

Game Status

Server Incident Resolved!

Good morning Rec Roomians, it looks like yesterday's server woes seem to have stabilized today, but we'll keep an eye out for any further disruptions. Thank you for your patience!

burnt oceanBOT Jul 6, 2023, 6:57 PM

#

Game Status

Game Incident Resolved!

We believe all PS4 users should now have the latest update. If you still don't see the update, please restart your console. Please let us know if you still don't have the update in #general-off-topic! Thanks.

burnt oceanBOT Jul 8, 2023, 2:26 AM

#

Game Status

Investigating Game Incident

We are aware of some PC users not being able to launch Rec Room and met with an insta-crash upon booting up the game. Our current theory is it has to do with using some older Intel CPUs. If you're being affected by this insta-crash issue and have already tried reinstalling the game, please send us a ticket letting us know which CPU you are using: https://recroom.zendesk.com/hc/en-us/requests/new

#

Game Status

Investigating Game Incident

We are aware that Pico users playing on the Pico 4 do not yet have the latest update. We have reached out to Pico about this.

burnt oceanBOT Jul 10, 2023, 11:34 PM

#

Game Status

Game Incident Resolved!

Pico users should now have the latest update!

burnt oceanBOT Jul 13, 2023, 11:45 PM

#

Game Status

Monitoring Game Incident

We have some news on the insta-crash some users have been experiencing. We have identified the issue down to users using older CPUs. The fix for this issue will be in the next update. However, we have also prepared a beta branch if you'd like to test this update and see if it works for you today. This branch is the live version of the game with the fix applied. The next update will otherwise have the fix, by then we will delete this branch. That's when we will call this issue resolved. Thanks!

south wolf Jul 13, 2023, 11:46 PM

#

To access the branch stated above:

Right-click on Rec Room in your Steam library
Choose "Properties"
Go to "Betas"
Enter "PleaseStopCrashing" in the code box
Click the blue opt-in button to opt into this version (temp-crash-fix-0723)

burnt oceanBOT Jul 14, 2023, 6:37 PM

#

Game Status

Investigating Server Incident

The server team has been made aware of the on-going server issues. We will post more info here as we have it!

burnt oceanBOT Jul 14, 2023, 6:54 PM

#

Game Status

Monitoring Server Incident

Several users are reporting that the servers are back up. We are still monitoring the situation.

burnt oceanBOT Jul 18, 2023, 5:29 AM

#

Game Status

Investigating Server Incident

We're aware that rec.net is having issues loading pages and data. We're investigating. You may experience pages not loading and data relating to econ related listings not showing up properly when it should.

burnt oceanBOT Sep 25, 2023, 3:16 AM

#

Game Status

Monitoring Game Incident

This is more of a heads up post, but Rec Room will be slowly moving to Unity 2021 in the coming days. Some platforms will receive the update tonight, while others will get it tomorrow. Some of the issues you can expect to see in the next 48~ hours is not being able to join some friends who haven't updated if they're playing on a specific platform, and RRS rooms may take longer to join in some cases while we work on moving them all to Unity 2021 on our end. We'll let you know when we are all clear, all platforms have updated, and the majority of RRS rooms have been moved over to Unity 2021. Thank you for your patience in advance!

burnt oceanBOT Sep 25, 2023, 5:08 AM

#

Game Status

Monitoring Game Incident

As part of the Unity 2021 update, we have to create new versions of RRS rooms that are compatible with Unity 2021. Currently, the build times to convert RRS rooms from 2020 to 2021 is anywhere from 2 to 4 hours long. If you're seeing an error message when attempting to join a RRS room that "This room is not yet available for your device", this is why. We're working to get all rooms moved over and get our build times back to normal levels.

burnt oceanBOT Sep 26, 2023, 8:45 PM

#

Game Status

Game Incident Resolved!

RRS build times have gone down to normal levels, so we are calling this issue resolved. Do keep in mind, you might still see a "This room is not yet available for your device" error if you're trying to join a RRS room that was created in Unity 2020 before the latest update and hasn't been visited yet, but it should only take 10~ minutes before you're able to go into it. Thank you for your patience with this!

burnt oceanBOT Sep 27, 2023, 9:25 AM

#

Game Status

Game Incident Resolved!

The Unity 2021 update should now be out on all platforms, thus our rollout to Unity 2021 is complete!

burnt oceanBOT Sep 30, 2023, 10:09 PM

#

Game Status

Investigating Server Incident

The server team has been made aware of a possible outage. Thank you for your patience as they investigate this incident

burnt oceanBOT Sep 30, 2023, 11:33 PM

#

Game Status

Investigating Server Incident

The server team is still looking into the outage. Thank you for your patience.

burnt oceanBOT Oct 1, 2023, 12:29 AM

#

Game Status

Server Incident Resolved!

Servers appear to be fixed! Thanks for your patience! Enjoy Rec Room!

burnt oceanBOT Oct 11, 2023, 5:22 PM

#

Game Status

Investigating Server Incident

The servers are having issues at this time. You may have trouble connecting. The team is looking into it.

burnt oceanBOT Oct 11, 2023, 7:22 PM

#

Game Status

Server Incident Resolved!

The server issue has been resolved. Thank you for your patience!

burnt oceanBOT Jan 15, 2024, 9:22 PM

#

Game Status

Investigating Server Incident

Some users are currently having issues playing Rec Room and most are getting "Error Code 3" We are currently looking into this issue.

burnt oceanBOT Jan 16, 2024, 12:04 AM

#

Game Status

Server Incident Resolved!

Thank you for your patience, Rec Room should be back up and chuggin' along!

burnt oceanBOT Mar 28, 2024, 12:25 AM

#

Game Status

Investigating Server Incident

The servers are experiencing issues at the moment, which may cause difficulties in connecting. There are goblins loose in the server room. Our server team is currently working on rounding them up. We appreciate your patience! RRgoblin RRServerDown

burnt oceanBOT Mar 28, 2024, 12:41 AM

#

Game Status

Server Incident Resolved!

Looks like everything is back to normal. Thank you for your patience.

burnt oceanBOT Apr 23, 2024, 7:05 PM

#

Game Status

Investigating Server Incident

Some players are having issues logging in. We are investigating the issue.

burnt oceanBOT Apr 23, 2024, 8:05 PM

#

Game Status

Server Incident Resolved!

Everything looks normal now. Thank you for your patience!

burnt oceanBOT Jul 15, 2024, 7:58 PM

#

Game Status

Investigating Server Incident

Looks like servers are having some issues! Devs are currently looking into it, thanks for your patience!

burnt oceanBOT Jul 15, 2024, 8:21 PM

#

Game Status

Server Incident Resolved!

Servers look to be fixed, thanks for your patience!

burnt oceanBOT Aug 22, 2024, 4:20 PM

#

Game Status

Investigating Server Incident

There are some issues with logging into the game right now. We are investigating.

burnt oceanBOT Aug 22, 2024, 4:44 PM

#

Game Status

Server Incident Resolved!

You should be able to log in now. Thank you for your patience!

burnt oceanBOT Sep 5, 2024, 5:52 PM

#

Game Status

Monitoring Server Incident

Some people are having issues connecting to Rec Room. We are currently monitoring the situation.

burnt oceanBOT Sep 7, 2024, 6:23 PM

#

Game Status

Server Incident Resolved!

You should no longer have issues connecting to Rec Room. Thank you for your patience!

burnt oceanBOT Oct 28, 2024, 5:12 PM

#

Game Status

Investigating Server Incident

The team is investigating some issues with connecting to the servers. Please be patient while we investigate.

burnt oceanBOT Oct 28, 2024, 7:44 PM

#

Game Status

Server Incident Resolved!

Server connection should be working now. Thank you for your patience!

burnt oceanBOT Nov 21, 2024, 8:29 PM

#

Game Status

Investigating Server Incident

We are seeing some issues logging into the game. We're investigating now.

burnt oceanBOT Nov 21, 2024, 9:09 PM

#

Game Status

Server Incident Resolved!

You should be able to log in without issues now. Thank you for your patience!

burnt oceanBOT Dec 11, 2024, 6:15 PM

#

Game Status

Investigating Server Incident

You may have some trouble logging into the game. We are investigating the issue.

#

Game Status

Server Incident Resolved!

You should be able to log in now. Thank you for your patience!

burnt oceanBOT Feb 4, 2025, 5:03 PM

#

Game Status

Investigating Game Incident

We are aware of an issue where some players are having trouble launching the game or crashing on PC. We are looking into it.

burnt oceanBOT Feb 5, 2025, 1:10 AM

#

Game Status

Game Incident Resolved!

A hotfix is out for the PC crashing issue. After a game update, you should be able to get in!

burnt oceanBOT Apr 22, 2025, 10:20 AM

#

Game Status

Investigating Server Incident

Players are reporting login issues to Rec Room. We are investigating the issue.

burnt oceanBOT Apr 22, 2025, 11:07 AM

#

Game Status

Server Incident Resolved!

All looking good on our end, thanks for the reports! :)

burnt oceanBOT Apr 28, 2025, 6:21 PM

#

Game Status

Investigating Server Incident

We're seeing rec.net perform slowly at this time. Hang tight while we investigate. You can still use it, but it may take a while to load.

burnt oceanBOT Apr 28, 2025, 7:00 PM

#

Game Status

Server Incident Resolved!

Rec.net should be responding normally now. Thank you for your patience!

burnt oceanBOT May 13, 2025, 10:53 PM

#

Game Status

Investigating Server Incident

Servers appear to be having some issues! Devs are currently looking into the issue! Thanks for your patience!

#

Game Status

Server Incident Resolved!

Servers seem to have been resolved!

burnt oceanBOT Sep 17, 2025, 3:54 PM

#

Game Status

Investigating Server Incident

The servers are currently experiencing slowness. You may have trouble logging in or loading watch pages. Please be patient while we investigate.

burnt oceanBOT Sep 17, 2025, 4:27 PM

#

Game Status

Server Incident Resolved!

The slowness issues have been resolved. Thank you for your patience!

burnt oceanBOT Oct 29, 2025, 3:58 PM

#

Game Status

Investigating Server Incident

Servers appear to be having some issues! Devs are currently looking into the issue! Thanks for your patience!

#

Game Status

Monitoring Server Incident

UPDATE: We’re aware of ongoing server issues due to an outage with one of our service providers. We’re continuing to monitor the situation and will restore full functionality as soon as possible. Thanks for your patience while this gets resolved! 🙂

burnt oceanBOT Oct 29, 2025, 6:36 PM

#

Game Status

Server Incident Resolved!

It seems like players are able to re-join the fun in Rec Room. We will continue to monitor the health of the servers for the time being. Thank you for your patience!

burnt oceanBOT Nov 4, 2025, 5:42 PM

#

Game Status

Investigating Server Incident

We are aware of some issues with servers. Please be patient while we investigate.

burnt oceanBOT Nov 5, 2025, 2:52 PM

#

Game Status

Server Incident Resolved!

The intermittent server issues from yesterday have been resolved. Thank you for your patience!

burnt oceanBOT Nov 19, 2025, 1:46 AM

#

Game Status

Investigating Game Incident

We're looking into an issue causing slow reponse times and login issues. Thank you for your patience!

burnt oceanBOT Nov 19, 2025, 3:45 AM

#

Game Status

Game Incident Resolved!

It looks like we've recovered. Thank youf or bearing with us! Happy Rec Rooming! [|=)]

burnt oceanBOT Dec 5, 2025, 9:13 AM

#

Game Status

Monitoring Server Incident

We’re aware of ongoing server issues due to an outage with one of our service providers. We’re continuing to monitor the situation and will restore full functionality as soon as possible. Thanks for your patience while this gets resolved!

burnt oceanBOT Dec 5, 2025, 10:43 AM

#

Game Status

Server Incident Resolved!

All should be working as expected.

burnt oceanBOT Jan 18, 2026, 2:27 AM

#

Game Status

Investigating Server Incident

Servers are having issues, devs are currently looking into the outage! Thanks for your patience!

burnt oceanBOT Jan 18, 2026, 2:53 AM

#

Game Status

Server Incident Resolved!

Things look to be mostly resolved, and should fully recover over time. Thanks for your patience!

burnt oceanBOT Jan 27, 2026, 2:26 PM

#

Game Status

Game Incident Resolved!

The brief server outage have been resolved. Thank you for your patience!