#This is important

1 messages · Page 1 of 1 (latest)

fierce eagle
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I have been locked out of my VR chat account because of an Avatar I equipped crashing my game and if there is some way to reset my equipped avatar please let me know.

ocean ferryBOT
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Hi @fierce eagle. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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There are several ways to reset your avatar without needing to contact support. Here are your options, from easiest to most involved:

Option 1: Keyboard Shortcut (In-Game)

Press Ctrl + \ simultaneously while in VRChat. This will locally set you to a grey robot avatar, allowing you to switch to a different one. [Unable to switch avatar]

Option 2: Hold Quick Menu Buttons During Load

If you can't get into a world, hold down both Quick Menu buttons for the entire duration of loading a world — your avatar will be reset upon entering. [Unable to switch avatar]

Option 3: Reset via VRChat Website

If you have a VRChat account, you can reset your avatar directly from the website:

  1. Go to [https://vrchat.com/home/avatars](https://vrchat.com/home/avatars)
  2. Select "Reset to Default Avatar"

This is likely your best option if the game keeps crashing before you can do anything in-app. [Unable to switch avatar]


Note: If you only have a Meta, Pico, or Viveport account (not a VRChat account), the website option may not be available to you directly. In that case, try Options 1 or 2 first.

If none of these work, you can submit a support ticket at [https://help.vrchat.com/hc/en-us/requests/new](https://help.vrchat.com/hc/en-us/requests/new).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@fierce eagle Kapa.ai is still learning and improving, please let me know how I did by reacting below.

cold thunder
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Hey

restive raptor